Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The staff was extremely pleasant and comical. The manager was professional, welcoming and what to assist. All questions were answered exponentially and efficiently. So far, this U-Haul facility was exponentially better than some of the others I've previously used.
ERIC NELSON
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
cora dudley
|
Expérience générale
Évaluation :
5
The service rep on-site was very helpful.
Earvin Foster
Évaluation :
5
Contact customer if pickup location is closed. I received no notification that my pickup location was closed. At the last minute I had to change locations. Thankfully the Markham location was able to accommodate me.
Brian Stamps
Évaluation :
5
Le client n'a pas laissé de commentaire.
kimberly raickett
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
JESSICA WILEY
Évaluation :
5
The staff or the young ladies that assisted me where knowledgeable and so helpful.
jeanette knox
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
PATRICIA TROTTER
|
Expérience générale
Évaluation :
5
Ms Tamicca was so nice & professional I'll definitely come back and recommend this location
TAMARA HUGHES
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jeremy Harris
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ajhera Martin
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
darrius thomas
|
Expérience générale
Évaluation :
5
Staff was very accommodating
Jo Ann Dodson
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
kelly johnson
|
Expérience générale
Évaluation :
5
Great service
JACQUELINE CARO
Évaluation :
5
Le client n'a pas laissé de commentaire.
Juanita Butler
|
Expérience générale
Évaluation :
5
The staff was amazingly helpful and courteous
Roy Williams
Évaluation :
4
Le client n'a pas laissé de commentaire.
Christen Pointer
|
Expérience générale
Évaluation :
5
The truck was very dirty the trunk smelled extremely bad inside the truck was extremely dirty and smelled this was by far the worst experience I ever had with Uhaul and honestly I would like my money back
Jeffrey Ziga
Évaluation :
5
Rien
Hardikkumar Limbachiya
Évaluation :
5
Ms. Rockett is a professional. Very warm, easy to talk with, and has a way of making a customer not just feel important, but makes you feel like a flesh-and-blood human being. It's this feeling one gets when a person like her strives to feel what she'd feel, if she were the customer. And, trust me, that level of customer concern is becoming very rare. I/we thank her. She should be a customer service trainer.
najmah Qatadah
|
Premières impressions
Évaluation :
5
Great customer service and experience 👍
KEIFER WARD
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
jessica cruz
Évaluation :
4
There needs to be a little more of an accommodation for customers with outdoor units in the winter time. My lock froze on me and I couldn't get into my unit for days.
LATONYA GOODSON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
RALPH BROWN
Évaluation :
3
Le client n'a pas laissé de commentaire.
Timothy Rhodes
Évaluation :
5
Very NICE PEOPLE AND MANAGER
ANNETTE L. DAVIS
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Demetria McCracklin
Évaluation :
4
x
William Carlson
Évaluation :
2
My vehicle smelled like a cigarette was smoked there. I had trouble breathing and had headaches the whole experience.
Rabh alaiwi
Évaluation :
5
Everything went smooth with no issues. Will use them again if need arrive in future
alonzo Bolton
Évaluation :
5
It was convenient and the people was very nice.
SARAH WILLIAMS
|
Expérience générale
Évaluation :
5
This was very convenient for me
SARAH WILLIAMS
Évaluation :
5
Staff were super friendly and helpful
Daisy Garcia
Évaluation :
5
Le client n'a pas laissé de commentaire.
JADA TOLLIVER
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
celaithian sessom
|
Expérience générale
Évaluation :
1
I was not able to rent when I first arrived because I was blocked due to a rental from several years ago they said I returned dirty. I recall that visit several years ago and the truck was just as clean as I dot it. Needless to say, they had me call customer service number and it took an hour or two before I heard back to get the block lifted. This unexpected setback force me to wait 3 hours to get my rental squared away and furniture moved.
Vincent Lewis
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tondalaya Bridges
Évaluation :
5
Le service à la clientèle était génial. The truck not so good. The tire had a screw that I did not discover until in route of my destination with a deadline. I was not in a position to go back and swap the truck. I stopped a couple of times for air. Then ..the drivers side windshield wiper snapped off in the rain on the expressway. I do not usually have this experience. I would appreciate compensation
Wayne Young
Évaluation :
5
Le client n'a pas laissé de commentaire.
JUAN ELLIS
Évaluation :
5
Merci
ASIA HANDCOX
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
RODERICK JONES
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bobbie Collins
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
SONJI DAWSON-HOTSTREAM
Évaluation :
4
I just wish the window wasn't left rolled down. The driver seat was wet. A small, easy fix on my part wiping it down, just make sure windows are rolled up going forward.
SEAN RHEAD
Évaluation :
5
Le client n'a pas laissé de commentaire.
LARRY DAVIS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ella Bruce
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Frederick Tolley
Évaluation :
5
Miss Tamika was very friendly helphul she was very efficient & made sure i was very pleased
and satisfied a big huge thank you to her and all
kedzie Uhaul Team
lara williams
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
angela guyton
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Chioke Hill
|
Expérience générale
Évaluation :
3
Very Attentive To Their Customers!! Would Definitely Use Them Again!!
JAMES SCOTT
Évaluation :
5
Le client n'a pas laissé de commentaire.
Barbara Boyd-Stansberry
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Barbara Boyd-Stansberry
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daniel ologo
Évaluation :
4
Le client n'a pas laissé de commentaire.
Rosilind Sculfield
|
Expérience générale
Évaluation :
5
Keep up great work and keep up your goodness friendly spirit always Tiara
Delores SmithScott
Évaluation :
5
Staff is very professional and helpful
ANDREA BROWN THIRSTON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Simone Green
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rahed Yasin
Évaluation :
5
Le client n'a pas laissé de commentaire.
Julie Goranson
Évaluation :
5
Everything is good as is. Facility, Equipment and Customer Service were excellent
EDDIE HILL JR
Évaluation :
5
Le client n'a pas laissé de commentaire.
SHAHEEDAH SHAREEF
|
Expérience générale
Évaluation :
2
You should offer prorated rates for services ending before the month is over.
Kimberly Hayes
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Belinda Harris
Évaluation :
5
Great management
SHANTAY BROWNING
Évaluation :
5
The staff was very polite and informative, and the place was clean, and
Liza Johnson
Évaluation :
5
Always helpful and professional even when I dropped the ball! Never felt like I was bothering them when I called or appeared in person.
Beverly Hicks
|
Expérience générale
Évaluation :
5
I love your service
yvonne humphries
Évaluation :
5
Le client n'a pas laissé de commentaire.
regina Posey
Évaluation :
1
Le client n'a pas laissé de commentaire.
Tracy Talmadge
Évaluation :
5
Le client n'a pas laissé de commentaire.
Regina Lomax-Posey
Évaluation :
4
Le client n'a pas laissé de commentaire.
JELANI MANDARA
Évaluation :
5
I had the storage unit for 11years and never had problem with staff or facility.
DARLENE ELMORE
|
Expérience générale
Évaluation :
5
I've had this unit over 6 years , never had a problem with the cleanliness .
LINDA HICKMAN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kenneil Murdock
Évaluation :
1
Le client n'a pas laissé de commentaire.
Tierra Smith
Évaluation :
5
I would like to commend Jessica at this location for have professionalism and knowledge of processing a rental very timely and efficiently! She is always very attentive and fast . Also, I want to thank Tamicca at this location, she recognized a small glitch in my rental record and kindly attended to it promptly. She recognized customer service at its best. Thank you both for being a valued business in our area.
Toni Pate
Évaluation :
5
It was a very smooth experience!
SUSAN Riney
Évaluation :
5
Go with unlimited miles
Leonard Compton
Évaluation :
5
Le client n'a pas laissé de commentaire.
RENE CHENOWETH
Évaluation :
5
The experience was easy, the facility was easily accessible and well maintained
Deosia Miller
Évaluation :
5
Le client n'a pas laissé de commentaire.
WANDA WAGNER
Évaluation :
5
Excellent customer service.
Cullette Nichols
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ryan Allen
Évaluation :
5
Le client n'a pas laissé de commentaire.
CALVIN VERNON
Évaluation :
5
FAST AND EASY
MICHAEL INGRAM
Évaluation :
4
Friendly environment.
MELISSA DORSEY
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
doug swartz
Évaluation :
5
Le client n'a pas laissé de commentaire.
ELIZABETH ALLEN-WATSON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kenneth Gill
Évaluation :
5
AUCUNE
MICHAEL INGRAM
Évaluation :
4
Le client n'a pas laissé de commentaire.
Darlene Pierre
Évaluation :
5
Le client n'a pas laissé de commentaire.
ken neal
Évaluation :
5
Le client n'a pas laissé de commentaire.
dorothy White
Évaluation :
5
I stored items at this facility for fifteen years. During that time I never had a problem. Had 24 hour access daily. It is clean and well maintained. Staff is friendly and helpful. Secure access.
MARY JENKINS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kia Harris-Hill
Évaluation :
4
Le client n'a pas laissé de commentaire.
CLIFFORD CHATMAN
Évaluation :
5
Le client n'a pas laissé de commentaire.
SANTA TUCKER
Évaluation :
5
Le client n'a pas laissé de commentaire.
Celine Bucci
Évaluation :
4
The service checking out the van was fine. The only problem was returning. The office was short-handed.
Karl Peterson
Évaluation :
5
Le client n'a pas laissé de commentaire.
dena cater
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrea Hawkins
|
Expérience générale
Évaluation :
1
The mileage was incorrect to start and I informed them. They couldn't change mileage in store so they sent a link. Once i was finish I tried changing to correct mikeage. It wouldn't allow me to do it. My thing is you can put a hold on card but something as simple as changing correct mileage so you won't overcharge customers is to difficult.
Allie Richmond
Évaluation :
5
The transmission was slipping and I was nervous driving the vehicle however, the customer service was excellent! The vehicle was clean and I bed no problems.
anita clayton
Évaluation :
1
It was a nightmare
Khaled Al Zoghoul
Évaluation :
5
Le client n'a pas laissé de commentaire.
Burnett Moore
Évaluation :
3
Le client n'a pas laissé de commentaire.
LEATRICE CAMPBELL
|
Online Move In
Évaluation :
5
Make sure vehicle is equipped for next customer! Other than that, great service and no complaints!! Super easy and efficient. Merci encore!
Raymond Sons
Évaluation :
1
I was charged for a rental I never received 7 days after rental reservation was canceled.
MICHAEL LEWIS
Évaluation :
5
The wait time. Each customer is different which means some my take longer than others. There should be a back up plan if they more than 2 customers waiting. Maybe a kiosk to sign in.
ALLIE RICHMOND
Évaluation :
5
Le client n'a pas laissé de commentaire.
GREGORY SHEPHARD
Évaluation :
5
Le client n'a pas laissé de commentaire.
Renoda Williams
Évaluation :
5
Le client n'a pas laissé de commentaire.
Blanche Dorsey
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Harry Singleton
Évaluation :
5
Le client n'a pas laissé de commentaire.
Byron Vernor
Évaluation :
5
Le client n'a pas laissé de commentaire.
Antionette Howie
Évaluation :
5
Great, fast, efficient and knowledgeable! Well done@
Caleb Frigerio
Évaluation :
4
Le client n'a pas laissé de commentaire.
Annette Crawford
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kelvin Forrest
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Valerie fields-holmes
|
Expérience générale
Évaluation :
4
Brian was a big help! Keep up the good work
Toni Tomasik
Évaluation :
5
Tamicca was very helpful in checking out my truck. Great customer service!
kierra harris
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
william hill
|
Expérience générale
Évaluation :
1
Le client n'a pas laissé de commentaire.
PAMELA MACKLIN
Évaluation :
5
Like all public storage and U-Haul location monthly storage is way way way too expensive!!!
REUBEN BROWN
Évaluation :
5
The young lady that took care of us was so wonderful thank you we forgot her name but she had glasses on
Vondessa Jinadu
Évaluation :
3
The facility was great and so was the staff. My complaint is the contract. Unused rent not being refunded caused me to have to move in a hurry and resulted in me being injured while moving. Before Uhaul took over, the previous owners prorated and refunded unused rent. I'm extremely disappointed and likely will not use Uhaul for future storage needs.
Laurianna Kelley
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sunday Adesanya
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laura Bell
|
Expérience générale
Évaluation :
5
Maybe more staff.
Federico Vidal Hernandez
Évaluation :
5
NO COMMENT
ARCHIE RICE
|
Premières impressions
Évaluation :
5
Mariah was very friendly and welcoming. She got us checked in and on our way very quickly. Thank you for your help.
Crystal Causey
Évaluation :
5
Vernita is the best!!!!!!!!!!!!!!
PAUL CRONIN
|
Expérience générale
Évaluation :
5
We had a horrible experience with Load Share. 3hr delay in getting the setup complete put us off track for our travel itinerary. Manager made us wait for an inordinate amount of time. Rep on the phone made things right, though.
JOHN WADE
Évaluation :
5
Great Service!! Keep up the good work.
Robert McMiller
Évaluation :
5
Le client n'a pas laissé de commentaire.
WILLIE MC CLINE
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Sonjya Burton
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Harry Singleton
Évaluation :
5
Le client n'a pas laissé de commentaire.
WALTER STROUD
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Kenosha Booker
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erroll Deville
|
Expérience générale
Évaluation :
3
The facility was fine. It was always clean and secure. The staff was often rude and not helpful at all. I had a storage unit for several years and therefore my access card became worn and would not work well. I often spent 10 minutes swiping the card many times to open the gate. When I brought this to the attention of the manager, she did nothing. I asked for a new card or perhaps a code. Later on she gave me a code that worked for about a year. Also the fact that the rent kept increasing like clock work was ridiculous considering the terrible customer service.
TAWANNA FLAGG
|
Expérience générale
Évaluation :
5
very friendly and helpful staff.
Ora Cotten
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andre Miller
Évaluation :
5
Le client n'a pas laissé de commentaire.
Taffy Howard
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kurt Graham
Évaluation :
5
Le client n'a pas laissé de commentaire.
michael jackson
Évaluation :
5
Though was busy Brain handle each customer with care and patience. Don't see that much. Manager of store was helpful as well. That's the type of customer,customer need and miss
NICOLE MEEKS
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sharon Floyd
Évaluation :
4
Le client n'a pas laissé de commentaire.
lateefah williams
Évaluation :
5
Le client n'a pas laissé de commentaire.
LISA ANDERSON
Évaluation :
5
It was a great experience, so that says it all, and I will be back one more time, thanks
dan cort
Évaluation :
4
Le client n'a pas laissé de commentaire.
Lynn Muehlhausen
Évaluation :
1
Discrepancy with gas needle ,cigarette smell... These new tires just a horrible experience
JAMES SYLVESTER SUMTER
Évaluation :
4
Le client n'a pas laissé de commentaire.
SHANIKKA JACKSON-HALL
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
LT Robinson
Évaluation :
5
Le client n'a pas laissé de commentaire.
edwin broome
Évaluation :
2
Jessica is great goes over and beyond the call of duty making my difficult move a pleasant experience
RAGREDA Collins
|
Premières impressions
Évaluation :
5
I love how they do everything to help you in the time of need. Mariah, and her team is amazing & goes above & beyond & is very humble. I appreciate her & her team to the fullest!
jasmine carroll
|
Expérience générale
Évaluation :
5
If you need a clean and reliable place with people that will help you this is the places, just talk with them, they will help
Sherron smith
|
Premières impressions
Évaluation :
5
Ms. Zoe was very professional, informable, very sweet, and patient.We vote her for President.
aaron gardner
|
Premières impressions
Évaluation :
1
Le client n'a pas laissé de commentaire.
DISHAI WARD
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
bryanna chatman
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Vernell Fitts
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Clarence wallace
|
Premières impressions
Évaluation :
3
The gate at this facility was inoperable for about a month or two with no instructions or information indicating when the gate would be working. You had to go inside to speak with someone to get information. This facility also changed management, the new manager is not as efficient or informative as Ms Vernita. The facility is average.
Bonnie Wince
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
SUSIE WASHINGTON
|
Expérience générale
Évaluation :
5
They take care of they’re people
Maurice Pace
|
Expérience générale
Évaluation :
4
Call to make payment and the young lady was very helpful.
Quantina McDaniels
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kimberly Bonner
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
RASHEL DEARMAN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Barbara Boyd-Stansberry
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
NICOLE ATKINS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Blanche Dorsey
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
RICARDO MURRAY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chenay Thomas
|
Expérience générale
Évaluation :
5
Very clean u- haul, been there for 4yrs and didn't have not one RAT DROPPING. I would go there and if I had to, very nice and professional staff. Amelia Taylor
AMELIA TAYLOR
|
Expérience générale
Évaluation :
5
Your staff were very helpful and friendly. I never had a problem getting in or out the gate. I always saw a staff member outside patrolling the grounds every time I came to the storage during business hours.
Roosevelt Kincade
|
Expérience générale
Évaluation :
3
I'd didnt like the policy. I'd came the day before the next payment due 10/ 31. I'd told the representative I was moving out that date. She told me I had to move out that day 10/30 otherwise, I would have to pay for another month. Secondly, they auto charge my account last month.They said I'd signed the form, but I'd didn't and she couldn't show me the form on the system. The storage facility was clean, but on the business side unprofessional. Yesterday, at 3:30 I had to rent a van and find someone to move my things within 2hrs before they closed at 5pm. I was very displeased with her professional behavior. Fortunately , I was able to do it.
Glenda timpton
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Rose henderson
|
Expérience générale
Évaluation :
3
I was told one and upon checking out I was told something else
DIANE FREEMAN
|
Premières impressions
Évaluation :
3
The only thing that I didn't like was the frequent increase in the price. Other than that, all was well. That was why I didn't score Excellent.
Leonia Jackson
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Brandon Love
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
WILLIE WINSTON
|
Expérience générale
Évaluation :
5
This location went over and beyond to assist me with my reservation that was transferred to the last minute. They did a awesome job. Customer just know that this location has inside units not all are drive up.
DARENA FENISE WELCH
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
GERALD BONAPARTE
|
Expérience générale
Évaluation :
2
This facility apparently does not care about the service it provides. Elevators rarely worked. Access gate card consistently did not work and neither did the remote code. Very frustrating.
Michael Orr
|
Expérience générale
Évaluation :
3
The only situation was the movers were not in proper communication. We were scheduled to move on Monday evening and had to change toTuesday morning.
Sandra Ivery-Adesanya
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pearl Jones
|
Premières impressions
Évaluation :
5
Keep up the Excellent work
TONY MITCHELL
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jasmine Levey
|
Expérience générale
Évaluation :
1
My vehicle was broken in theft my TV was stolen from my rv mobile home among other things broken glass .
Robert Landfair Jr.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
LYNETTA M GOLDEN
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Glenda timpton
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Latasha Taylor
|
Expérience générale
Évaluation :
3
I had a issue with getting inside the building using my access code but not inside the gate.
Yovonda Jakes
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Audrea Crayton
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Marcus Fair
|
Premières impressions
Évaluation :
5
Excellent customer service on the and in person
Teresa Nash
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Monique Foote
|
Expérience générale
Évaluation :
5
Your customer Rep at the Markham location were very helpful and courteous.
ben ramsey
|
Expérience générale
Évaluation :
4
Everything was great, if I had any feedback to provide it was warmer on the 2nd floor of the indoor storage area. However, there were signs posted stating the climate control would be, I believe between 65 - 85 degrees. The temperature was within that standard at 80 degrees, which was a bit warm while moving. Other than that, everything was clean, simple and the staff were friendly.
Tiffany Duncan
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nathan Bown
|
Expérience générale
Évaluation :
1
Le client n'a pas laissé de commentaire.
Rhonda Clerk
|
Expérience générale
Évaluation :
5
I love uhual! And they love me back!!!!
kyland johnson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
SHERRY EPPS
|
Premières impressions
Évaluation :
5
I can’t be more satisfied with the service and the staff was phenomenal
Precious Eleby
|
Premières impressions
Évaluation :
3
The price has continued to go up year after year. I understand operation costs increase but my price has continued to increase from the price that was on the contract that I signed.
SIMONE TURNER
|
Premières impressions
Évaluation :
3
Well for the price the access was ok in summer and fall months. But when it snows you have to bring a Shovel to dig your unit out in order to open it. I didn't like that about my unit #3002
Anthony Mack
|
Expérience générale
Évaluation :
5
Mariah Mccoy was excellent
lori salerno
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sebrina Haynes
|
Premières impressions
Évaluation :
5
Great place clean
MICHAEL UNDERWOOD
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
shuron shelton
|
Expérience générale
Évaluation :
4
Bien
Marvin Hamilton
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
vincent webster
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
DAVID NEVELS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sammie Brown
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jordan Crump
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
lynda Nelson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Diamond Evans
|
Expérience générale
Évaluation :
5
Ms. Vernita and staff was amazing! Ms. Vernita always went above and beyond! Thank you from her favorite late person.
Karren Powell
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
GLENDA JOHNSON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANTONIO TIMMONS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Toni Holt Williams
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Quincy Moore
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
william hill
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Deborah Ware
|
Expérience générale
Évaluation :
5
Staff was very helpful and great customer service
Sukriat Akande
|
Expérience générale
Évaluation :
2
Mauvais service à la clientèle
Karen Plunkett
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
KEISHA SCOTT
|
Expérience générale
Évaluation :
5
The workers there made me feel as if I was around family. I got the perfect size unit and all of my things was safe and well monitored. To be honest,I'm going to miss this place
morris bell
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Priscilla Ray-Dockery
|
Expérience générale
Évaluation :
5
Fast& friendly.
JOSEPH ELLIOTT
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tolanda Jones
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
James Randall Dempsey
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JEREMY MATHERS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Antonio Stewart
|
Expérience générale
Évaluation :
5
The staff is awesome and the storage was really great for us
Gregory Arnold
|
Expérience générale
Évaluation :
5
I’ve had this storage for 8 years it’s always been clean and well maintained if I ever had any questions or concerns Ms. Vernita was always ready to help
Jaime Mercado
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Antonio Stewart
|
Premières impressions
Évaluation :
1
Just very unprofessional
Candise collins
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Tonya Byrd-Neeley
|
Premières impressions
Évaluation :
5
The facility was always clean. And management was wonderful I had my storage unit for two years I had no trouble at all. If I need storage in the future I would choose this facility.
Angela Clark
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
KURT NICHOLS
|
Expérience générale
Évaluation :
5
The Regional director and the staff at both Markham locations were very courteous and professional. Thank you all for the last minute show of support, it was a rocky start and you smoothed it out. :-)
fern Tate
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Katrina Corbett
|
Premières impressions
Évaluation :
4
Loading area several times were not well maintained.
Deidra Gray
|
Premières impressions
Évaluation :
5
Tom & his co-worker were extremely helpful. They answer all my question & concerns. I definitely will be recommending the u-haul in Markham IL to all my friends & family.
DAMIAN WATERS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patricia Jackson
|
Expérience générale
Évaluation :
5
It took some time to get everything lined up, but as it was a Sunday and the computers were running slow it was to be expected. The attendant was very friendly and helpful, and lined us up with a very good outside storage unit. The location is convenient to I-80 and the rates very competitive.
JEREMY MATHERS
|
Premières impressions
Évaluation :
5
Elegant and very respectful of my storage
Lo Angelo Harvey
|
Expérience générale
Évaluation :
4
The young man Jonathan was more than helpful and very knowledgeable of all procedures. Made sure he was safe conscientious!! Very good.
TONI PATE
|
Premières impressions
Évaluation :
5
Very approval will always come back
Raymond Aaron
|
Expérience générale
Évaluation :
5
You guys were a great help yesterday. Thanks!
Daniel Vandelberg
|
Premières impressions
Évaluation :
5
Although I do not live near this u-haul storage site, I prefer this site because of its quality services. Merci!
CAROLYN THOMPSON
|
Expérience générale
Évaluation :
5
staff is friendly, helpful. Store front is clean. Ms Vernita was cleaning the surfaces too. i fwlt comfortable being in the store!!
Cathleen Diadus
|
Premières impressions
Évaluation :
2
Input in a claim because of roaches were in the adjacent unit and my claim was denied . I also took everything out of my storage unit but 2 items and I told them I wasn't working and I was still being charged. I no longer needed those items and didn't have any place to discard them.
Vicki Wheeler
|
Expérience générale
Évaluation :
5
Vernita the manager at this location is very good at what she do. She is so professional and is willing to work with you. I would recommend to her service to everyone. Keep up the excellent work.
Lashance Fults
|
Premières impressions
Évaluation :
5
Excellent service à la clientèle
Tamika Harris
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sonya Booker
|
Premières impressions
Évaluation :
5
This is not the first time I've use this storage facility, and I would definitely use it again. The employees have always been very friendly and professional and helpful I would recommend a friend.
Tonese Gill
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
KAREN ALEXANDER
|
Expérience générale
Évaluation :
5
I have rented Storage with this facility 3 different times. Each time was an easy and quick process. The Manager is excellent. She has been a great Help each time. I appreciate renting at this facility.
Chantal Lambert
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
DOROTHY WILKERSON
|
Expérience générale
Évaluation :
3
The staff at U-Haul was okay. I give it an average rating because the key cards don't last very long and I got tired of purchasing key entry cards. Sometimes the key cards would not work on the entry gate but would still work for the indoor storage entry doors. In the end I found the same size 10X10 interior storage unit for $50 cheaper with $3 worth of insurance included. For this reason I would have to recommend friends and family to my new storage provider. Aside from that I did enjoy my stay with U-Haul and I wish you all the best.
Daryl Coleman
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Yvonne Plummer
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
jackie harkins
|
Expérience générale
Évaluation :
5
Vernita is very good.
Theretha Reid
|
Expérience générale
Évaluation :
5
She was such a delight very personable and awesome customer service
LUCILLE WILLIAMS
|
Premières impressions
Évaluation :
5
Very professional staff, location clean, no problems, no complaints!
Frederick Green
|
Expérience générale
Évaluation :
5
I really felt that my items where in a safe place thanks.
Vanessa Tolbert
|
Expérience générale
Évaluation :
5
Never had a problem. The staff was friendly and the unit clean.
Lucille McComick
|
Expérience générale
Évaluation :
5
The service was great this is the second time I used the u-haul storage good experience every time
SHAUNTAY CURTIS
|
Expérience générale
Évaluation :
5
Very nice and easy
Wayne owens
|
Expérience générale
Évaluation :
5
Great service
Lotania Toney
|
Expérience générale
Évaluation :
5
Clean, well lighted, every time I went, I was treated with the utmost respect.
Sabrina Cochran
|
Expérience générale
Évaluation :
5
They were very nice and patient...
Diamond watson
|
Premières impressions
Évaluation :
5
GREAT SERVICE FROM BEGINNING TO END
Eldridge Taylor
|
Expérience générale
Évaluation :
4
Good management and staff
Jose medina
|
Expérience générale
Évaluation :
5
My interaction with Bernita over the phone was very professional and informative. We're moving from another state and Bernita provided stress free assistance with a storage unit and drop off for UHaul
Phyllis Forbes
|
Premières impressions
Évaluation :
4
Service was professional
JANICE LEE AVERY
|
Expérience générale
Évaluation :
5
Outstanding!
Kevin Washington
|
Expérience générale
Évaluation :
5
Excellent service à la clientèle.
Maria Heduvor
|
Expérience générale
Évaluation :
5
They were great
Michael Falls,Jr.
|
Premières impressions
Évaluation :
5
Thank you for the excellent service. I would definitely use your service again. Awesome "A"Team at the Markham location!!!
debra comb
|
Expérience générale
Évaluation :
5
I will use them again
Celestine Nelson
|
Expérience générale
Évaluation :
5
Markham U-Haul has provided to me total satisfaction. I've been very impressed with their routine monitoring for content compliance, bug and rodent prevention as well as general cleanliness.
LILLIE JOHNSON-OWENS
|
Expérience générale
Évaluation :
5
Excellent
Jasmine Gray
|
Expérience générale
Évaluation :
4
Office hours should be open on Sundays also.
David Parker
|
Expérience générale
Évaluation :
5
I rented a parking space service was excellent
george woods
|
Premières impressions
Évaluation :
5
Venita is a great store manager.
VONDA GILL
|
Expérience générale
Évaluation :
5
I have been in the same u-Haul unit for 14 years and it’s been great u-haul has good to me and a safe place for me to store my belongings
ERNESTO LINDSEY
|
Expérience générale
Évaluation :
5
The store manager, Vernita Carter has been outstanding! Very professional and courteous!
SHERRI GRADY
|
Expérience générale
Évaluation :
5
Nice people.
Teddy Smith
|
Premières impressions
Évaluation :
4
The price was the only issue I had.....
BRIAN CLIFFORD GORDON
|
Expérience générale
Évaluation :
5
Very nice people
Teddy Smith
|
Expérience générale
Évaluation :
5
Thank y'all for being friendly very respectful and yall keep up the good work
Ronald Pierce
|
Expérience générale
Évaluation :
4
Vernita is extremely kind, courteous and efficient. However, when she is not at the facility, the wait time is much longer. There were times that I did not feel safe because customers were lingerin.
RENITA MILLER
|
Expérience générale
Évaluation :
5
I love this one. Ms. V and her staff always are nice and take care of me. I'll never go anywhere else and when ppl ask I tell them go to this location. Thanks Ms. V and staff!!!
Arlisa mangun
|
Réservation
Évaluation :
3
Customer service communication should improve. I did not feel welcomed as a patron.
Michael Orr
|
Réservation
Évaluation :
2
Too costly
JACQUELINE GRANT
|
Expérience générale
Évaluation :
1
The guy there laughed in my face and told me at 3:30pm. That he has no access to the storage area so I can move.Rude!28th I was suppose to move in and couldn't wasn't clean. 30th came and he said that
Gabrielle Mcghee
|
Réservation
Évaluation :
1
I was overcharged for fuel when exact fuel was put back into the truck. They also charged me stating truck wasn't mopped out. When it's on camera showing me cleaning truck out.
Michael Jones
|
Réservation
Évaluation :
3
everything was all well
elizabeth hanson
|
Expérience générale
Évaluation :
3
Sometimes to call in youbwould get a homenworker who didn't know what was going on. Need better notes and more notes in the system
TAMIKA OLIVER
|
Expérience générale
Évaluation :
4
Monthly cost is more than other storages in area.
JENNIFER PARROTT
|
Expérience générale
Évaluation :
3
The price for a 5x10 is too much, no lighting after dark down the aisles and I moved out on the 24th of September not the 28th.
ALICIA MOORE
|
Expérience générale
Évaluation :
4
move out date is incorrect the date was 9.22.2018 Vernita was great very pleasant at all times
MARIA BOWEN
|
Expérience générale
Évaluation :
5
Great service help staff
Ramon Jemison
|
Expérience générale
Évaluation :
5
Great place
Alonzo Brown
|
Expérience générale
Évaluation :
5
Everything was great thank you for impeccable service
DENISE D PAYNE
|
Expérience générale
Évaluation :
5
Vernita is AWESOME
Denise Hampton
|
Expérience générale
Évaluation :
5
My favorite always come here
mary STEEL
|
Expérience générale
Évaluation :
3
My furniture was ruined. I'm assuming due to the climate or temperature in the storage unit. I ended up having to throw most of my stored furniture away.
ANASIA LAY
|
Expérience générale
Évaluation :
5
Great customer's service really friendly staff really helpful and nice will keep my business here
DEMETRIUS MORTON
|
Expérience générale
Évaluation :
5
No issues or complaints. Great storage experience!
WENDY JENKINS
|
Expérience générale
Évaluation :
5
Everything went well, smoothly but quick. Thanks Uhaul
Taweeshe Sharp
|
Expérience générale
Évaluation :
5
Very professional and clean
MARVIN RAY
|
Expérience générale
Évaluation :
5
This facility is great. I've been storing at the Markham location for some years know and have been very satisfied. Thank you to Vernita and staff.
CYNTHIA TURNER
|
Expérience générale
Évaluation :
5
N.D.
MARGARET GIPSON
|
Expérience générale
Évaluation :
5
This HAS been the BEST experience over the course of the 2 years I was a customer. The staff was soo friendly and the unit was well maintained. I definitely would recommend others to book with Uhaul!
CHERITA REED
|
Expérience générale
Évaluation :
5
Great service!
Charity Eckols McCoy
|
Expérience générale
Évaluation :
5
I removed my stuff no problem clean and no pest was brought home. Good job.
Diana DeBrue
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.