Évaluations des clients U-Haul Moving & Storage of Mesa

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Mesa

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Michael J. le

Évaluation :

Their computer failed twice while attempting to complete the rental agreement and payment. Aside from that, the experience was a good one!

James V. le

Évaluation :

The Appliance dolly was full of dirt and grease like it had never been cleaned so I got grease all over m clothes loading it. I was hard to roll and you could tell it had NOT been maintained. It took me 45 minutes to rent because the computers were giving the employee a hard time and we had to fill out all my information and take a copy of my ID 5 times. Upon returning I was charged for 5 days when it was a max of 2. That sums up my experience with Uhaul. Thanks.

Amanda A. le

Évaluation :

I just didn't like the fact at times the outside lights didn't work and was to dark.

Michael W. le

Évaluation :

Great service especially from the only female at the location. Timing was perfect the price was excellent. I will definitely use them again!!

Daniel W. le

Évaluation :

Get better computer's or internet

Michael K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Marcus W. le

Évaluation :

Le client n'a pas laissé de commentaire.

MARIO M. le

Évaluation :

It was excellent thx so much

THERESA C. le

Évaluation :

Very friendly, helpful staff. I will certainly return here for my rental needs.

John H. le

Évaluation :

The customer service was top notch, Eric took care of our every need and anticipated the potential problems we could face by taking us to the storage yard and letting us check out the space.A+A+A+A++

Dane K. le

Évaluation :

I first got there my reservation was for 9 I didn't leave until 10 a.m. I waited almost 45 minutes to get my truck I was late meeting my helpers that I have to pay $30 an hour

Valorie L. le

Évaluation :

The kid there when I reserved my trailer was rude and lazy.

Skehg’ Hiosik G. le

Évaluation :

Helping with locks when keys have been lost for them. Don’t want to pay a locksmith for something small.

Roger H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Danny W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Wendy P. le

Évaluation :

Location was good BUT the man checking us out was rude, had earphones in, never looked up except to look at lights on vehicle when checking and seemed like we were a bother to him and we were the only ones there returning! FYI being friendly goes along way!

Andrea J. le

Évaluation :

Sales associate was on top of his game. He was attentive and his knowledge of how to and when to was on point. He treated me like a guest and not like a customer. He answered all my questions.

Clarissa T. le

Évaluation :

Open more lanes when the lines get long. More staff on the weekends and a better system if the servers go done.

mary P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dennis H. le

Évaluation :

Great storing experience tied to our 5th wheel trailer. Ample space to maneuver when loading/unloading the unit & entering/exiting the lot. Well thought-out configuration & well run operation.

Ebonie P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ronald G. le

Évaluation :

Your after hours drop of procedures are a mess. It kept telling me my location was not turned on when in fact it was. Thus I could not do the whole return process and was subsequently charged the $20. I miss the old way where you just dropped the key in the box and all done.

Trevor N. le

Évaluation :

Improve the computer system to make it easier for the employees to use.

Christina H. le

Évaluation :

The only bad thing was that there was only one person working with 3 people in line. Took me over 20 minutes to return the truck

Michael A. le

Évaluation :

I will never use U-Haul products again ever

Michael S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Wayne C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Candon M. le

Évaluation :

It took an more then an hour to rent want I needed it. Charge to much for it and I only used it less then an hour. The people didn't know how the hook it up and it felt like I had to show them do it. I wish that I could less get some money back. Never going to rent again.

Nichole T. le

Évaluation :

The guy who helped me doesn’t know what he’s doing. This was a rental for my mom who works for the company. She wasn’t feeling well. The employee at the location took 45 mins to figure out how to apply the discount. Then when I checked out/ returned the truck he never applied the discount!

Martin P. le

Évaluation :

very good

Elisa R. le

Évaluation :

Anthony and Neal were great and very prompt

Lashun M. le

Évaluation :

Super

Lynne S. le

Évaluation :

Nothing

Pamela G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dawn S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dean B. le

Évaluation :

Hard to find on the map pulls up all the other uhaul rental locations

Gary J. le

Évaluation :

Rented a pickup to carry some furniture. The process was easy and everyone was very helpful.

Joyce S. le

Évaluation :

Make sure the equipment is clean, gas is full and when pads are ordered, they are in the truck so the customer doesn't have to go back to pick them up. Too many texts to the customers and not much communication between uhaul dealerships. Uhaul dealers should be able to move equipment between them so they can accommodate customers. Way too much confusion abou where to pick up and drop off trucks. Trucks have no room in cab for personal items.

Ronald R. le

Évaluation :

When I tried to confirm a second day for the rental, I waited on the phone for 10 minutes. I was confirmed for a second day, then was called by someone on staff asking where their equipment was. Not a very happy person about that.

Theresa R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jennifer H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gabriel M. le

Évaluation :

Store was nice and employees were nice. Pricing is completely misleading. Thought I was going to pay $39.99 for a 20 foot truck, but actually paid $116! This is a huge difference and isn’t right. I feel cheated by uhaul. Especially for only renting it for less than 8 hours.

Gabriel B. le

Évaluation :

Drop off location that I was referred to was closed for three days. When called up to reschedule, I was told to "call up customer service to figure it out." Part of the employees' responsibility is to ensure that customers also have a viable drop off location that will work (and at least be open when it's time to return the equipment.)

Dean B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Anthony N. le

Évaluation :

Prices are WAY too high.

Mary H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Greg S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gary A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeremy F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bruce M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Florencio O. le

Évaluation :

Le client n'a pas laissé de commentaire.

John H. le

Évaluation :

Have a LIVE operator instead or your bullcrap web site.

Michael L. le

Évaluation :

Not a thing !!!!

Carol S. le

Évaluation :

Everything was very good

Bianca C. le

Évaluation :

Everything was done well, the quick service. And the trailer was put on correctly and was able to get us back to Tennessee without any problems

Laura A. le

Évaluation :

THE STAFF WAS VERY VERY FRIENDLY AND JUST AS HELPFUL. U- HAUL HAS A GREAT TEAM WORKING FOR YOU THAT WAS REALLY NICE TO SEE THANK YOU

Samuel M. le

Évaluation :

Called to make reservations and the rep took my card number. I asked to make sure I didn’t have to be there or bring my card in because I was wanting to pay for it and have my uncle check in and have them run the card since the rep took my number. The representative assured me that would work and he didn’t need me or my card since he had it in the system. Turns out my uncle had to pay out of pocket because he had to have my card. Horrible experience due to this miscommunication. Should make sure all reps know the procedure for reservations so future hassles like this can be avoided

Maria J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gary F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Patty Jean C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Curtis H. le

Évaluation :

Same here no comments as all went flawless

Larry C. le

Évaluation :

The only thing is that it really costly per month

Grace M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael H. le

Évaluation :

Staff is always friendly and helpful.

Charles w. le

Évaluation :

So glad I went with Uhaul self storage. Met all expectations. Equipment was super handy and in good shape. The layout of the facility and parking by the doors was awesome. Definitely recommend!!

JOSEPH D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Edwin S. le

Évaluation :

Very helpful explained everything gave me a few different options on storage

melinda D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Edwin S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Christina M. le

Évaluation :

Very sweet person.

vicki P. le

Évaluation :

I bought a home and will rent a truck from this location the end of August.

Henry S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bernard A. le

Évaluation :

Thanks, Scott!

Donna R. le

Évaluation :

Le client n'a pas laissé de commentaire.

ARNICE B. le

Évaluation :

When there is an employee discount please have someone know how and know how to process it correctly and in a timely manner..I sat with an agent for an hour that didn't know how to process the discount had to continue to ask questions and still got it wrong, and I still don't have my discount for my storage unit??

Melissa T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Faye W. le

Évaluation :

very helpful and friendly staff..takes off the stress of moving a little

eric G. le

Évaluation :

Test: the place is immaculate and the cust service is stellar. The GM needs a monster raise.

Caleb M. le

Évaluation :

Great Customer Service

matt S. le

Évaluation :

Have a correct drop off location (was 30 miles away), correct pick up time (contract said I picked up 45 minutes before I actually did).

Bruce L. le

Évaluation :

very pleasant and helpful. Everything was explained clearly and completely

David C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Natasha L. le

Évaluation :

Well run storage facility. Everything about it is easy and convenient.

David M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Liam J. le

Évaluation :

Le client n'a pas laissé de commentaire.

George R. le

Évaluation :

I rented 2 trailers from 2 different locations do to availability; first, I would as sent to multiple locations .... not happy! Then I was double charged at one of the locations, which I tried to take care of with customer billing. I am FUCKING PISSED I still do not have an email with correct billing. U HAUL, your FUCKING THEIVES!!!!!!! Please call Police and have them meet me at the e McKellips road U-Haul so why ever is responsible for stealing money can be held accountable.

GEORGE R. le

Évaluation :

Tried your self check in didn’t work had all information went inside only one clerk two people called in he says be patient guys he tells us four customers so I finally get truck he says I got full tank he never looked I go back in there’s a big line and I’m already late because self check in is a joke clerk tells me it never works I had 3/4 tank so I took picture in meter and went too meet my movers who were on the clock. So when I returned truck a female checked me in and I told her about gas that I put in twenty more than I needed she was very very rude and said once you sign contract you can’t get reimbursed even though I have proof of wha happened and I still have proof may contract says time and I took picture six minutes later. You know a week before I drove uhaul from Oregon too Mesa ax everything went find so I needed too move in my apt and this happens I am a loyal customer too uhaul all my life for 20 dollars you lose a good customer and buy the way that female employee should be fired very rude!

Craig G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Matthew J. le

Évaluation :

Great service......Thank you!

Kathy N. le

Évaluation :

Satisfied with the experience. Thx

Kathy N. le

Évaluation :

Location was convenient and clean

Daniel M. le

Évaluation :

The drop-off location treated me very well and the service was excellent, however, I did not receive the correct billing information. I don't think it is the fault of the Drop-off location, but I am extremely upset with how poor the rental service was at the pick-up location.

Thuy N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Peter C. le

Évaluation :

Excellent service I’ve rented a truck there a couple of times without a hitch absolutely awesome

Leslie T. le

Évaluation :

We ended up moving our things to another storage co. The unit pricing was more than 50% off what u-haul offered, and they had the same size units, but bigger width than depth & better access hours.

Scot S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dennis O. le

Évaluation :

Location met all expectations

Maryann L. le

Évaluation :

Nothing,,,friendly employee s, very helpful.

Phillip B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Thomas H. le

Évaluation :

The truck was clean. One worker is super friendly and a pleasure to work with the two times I interacted with him. The other guy had a really bad attitude and seemed like he genuinely hated his life and job. It seemed like I was a nuisance to his day. No smiles, just a resting bitch face/mean mug for lack of a better term, irritable and bad attitude. Unfortunately I didn't see his name (no name tag) so I can't say which guy it was but I'm guessing he is that unpleasant often so you probably know who it is. Normally I don't give bad reviews anywhere but the guy really irked me which is hard to do. 0 stars for that guy and 5 stars for the other friendly guy. The douche guy can go fist himself.

Rosa M. le

Évaluation :

Thank you

DAN M. le

Évaluation :

I told Neil i was going to want trailer for the day and they were calling me wanting to know if i was bringing trailer back by 130 we hadnt even picked it up yet. It took my son n law 45 min to get the trailer out of there computers were jacked up thx Dan

Donald W. le

Évaluation :

Post your phone number and contact e-mail prominently.

Patricia W. le

Évaluation :

They were really helpful and professional.

Tracy M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Hannah R. le

Évaluation :

Service was excellent! They always had free roller carts available to transfer your items from your vehicle to your unit. If I ever need a storage unit again. I know where I am going!

Timothy B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mustafa H. le

Évaluation :

Le client n'a pas laissé de commentaire.

David R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Donita C. le

Évaluation :

Le client n'a pas laissé de commentaire.

jackie b. le

Évaluation :

Great storage

Trever T. le

Évaluation :

Stored my classic truck outside for about 2 years. Had no issues. Eric at the Mesa Arizona uhaul on Mckellips road did a great job. He kept an eye on my stuff and was always friendly.

AMANDA B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Linda P. le

Évaluation :

Le client n'a pas laissé de commentaire.

RON T. le

Évaluation :

Scott got me taken care of and we were on our way. GREAT service. I will go there again!!

Andrew F. le

Évaluation :

Friendly, knowledgeable staff. Clean facility and grounds. EZ, secure access.

Amalia G. le

Évaluation :

Check-in process took FAR more tim ethan it should have. I had a reservation in place. Upon arrival to this facility, I was required to show my driver's license, wherein the attendant took a picture of the front and back. That's ok; I'm used to that. However, I was then required to provide a secondary phone number. I work alone, you have my personal cell number, my address is on my account... I think this is overkill - - ESPECIALLY when the attendant asked for the name of the person to whom the phone belonged and then proceeded to call that number to make sure it was a valid number. Of course, it was a recording because it was my secondary line. Based on the recording, he said that it confirmed the name I gave him and that he could proceed with my rental. WHAT?!? So, if he couldn't verify a secondary number, he wasn't going to rent me the van? This is preposterous and ridiculous and a GREAT waste of time. Completely unnecessary. Let alone the fact that I did not receive the confirmation via email, as I had requested. Upon returning, check-in was not very good. It took almost 10 minutes for someone to even come out to check me back in. When they did, it took another 15 minutes! They had to get inside the vehicle, check the mileage (fine), but it was like a Training Center and the female looked like she had no idea what she was doing. The gentleman had to show her how to find my email address on the very small device she was using, as it was imperative that I received the Receipt via email, not text. Get these people some notebooks or pads, so they can see what they're doing!!!

Juan Ramon C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kent W. le

Évaluation :

Le client n'a pas laissé de commentaire.

AMY E. le

Évaluation :

The 26 foot truck I rented had over 130k miles and drove like a tired truck. The location I rented from didn't have any furniture blankets to rent. Other than that my experience was good.

Gabriel N. le

Évaluation :

Staff is rude and disrespectful.

Terry F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Cecilia M. le

Évaluation :

Never enough staff. Long wait times.

DAVE N. le

Évaluation :

Clean the floor. We have black marks all over our brand new carpeting. Anything that was on the floor picked up something black.

Cecilia M. le

Évaluation :

Never enough staff. Long wait times

JOE L. le

Évaluation :

Check out took too long.

CARLOS S. le

Évaluation :

Public restroom were not useable, no place to dispose of any kind of trash

Donita C. le

Évaluation :

Rep was super helpful & listened to my specific needs. He needed some teamwork to get exactly the space I needed, & everyone worked together to make sure the space I needed was made available. Good jo

ROBERT A. le

Évaluation :

We would come back.

danny a. le

Évaluation :

very easy

Paul M. le

Évaluation :

I was very happy dealing with U Haul as I only had the storage unit for a short time but it was very helpful to me. The only problem I had was taken care of very quickly.

tomas k. le

Évaluation :

Anthony fixed my card one morning before the facility was officially open. He was so friendly and cheerful. I was grateful for his sincere willingness to help me!

Kathy O. le

Évaluation :

Great Experience

Matthew R. le

Évaluation :

Happy with this U-haul facility and may return in the future if needed again.

Deborah A. le

Évaluation :

Friendly service

Chasity F. le

Évaluation :

Quick easy and friendly process.

Nancy D. le

Évaluation :

Great place - secure and great staff to assist with any issues.

Patrick L. le

Évaluation :

Thank You

kelly h. le

Évaluation :

rented 2= 5x5 for the price of 10x5 turned out movers fit everything in one bay I was told they would only charge me for a single bay when i went back the next day i was told they couldn't

Rhonda T. le

Évaluation :

The representative was there when I first inquired up to three days later he helped and made this so easy and welcoming for me and my siblings so yes I would recommend this uhaul to others

Jenny M. le

Évaluation :

Gregg took great care of me,can not be happier

Kennan P. le

Évaluation :

From start to finish everyone at the U-Haul Moving and Storage of Mesa went above and beyond the call of duty in order to help me with the move, the crisis and the panic. A great experience.

Tim O. le

Évaluation :

I have rented a unit here several times over the years and always had a good experience. The facility is clean and the staff are great.

James D. le

Évaluation :

The process to adopt a child is easier than the process to rent a storage unit these days. Cut back on the paperwork, I'm renting a empty box for christ's sake.

Robert C. le

Évaluation :

Nice helpful staff & convenient location

Caroline W. le

Évaluation :

your employees at this facility were the most respectful, kind hearted, & helpful making everything about this experience the absolute best! I have nothing but good to say!

christina d. le

Évaluation :

Great service

Elizabeth S. le

Évaluation :

Facility was great for storing our items for 9 months. Really appreciate that they have the Green Corner to donate items for others to take.

William F. le

Évaluation :

The Assistant manager was very helpful and knowledgeable. Good customer attitude and seem to know what he was talking about!

Bryce R. le

Évaluation :

She was patient, kind, and helped me so much, Thank you for everything!

kim c. le

Évaluation :

Great customer service. I will use them again. Very satisfied

LOUISE T. le

Évaluation :

I had a very good experience working with the personnel at this facility. I would highly recommend them

Nancy D. le

Évaluation :

Great experience

janet h. le

Évaluation :

The only drawback was distance as I ended up moving to Avondale & wanted to wait till I was able to get my belongings our of storage for good instead of moving storage facilities for a 3rd time.

Tiffany S. le

Évaluation :

Every encounter w/ staff @ this location was pleasant. They were helpful and competent. They assisted with any questions I had and made everything simple and fast. Definitely a wise choice.

Nicole V. le

Évaluation :

Very clean! Staff was always helpful and friendly.

Kelly P. le

Évaluation :

Thank you for making me feel my things were safe. Also thanks to the very helpful staff.

Angelique W. le

Évaluation :

Since the inception of our contract every time we accessed the unit the alarm would scream when we opened the door. Despite numerous complaints to the office it was never corrected.

Candace C. le

Évaluation :

Quick and friendly staff

Gary W. le

Évaluation :

knowledgible staff. quick. effective. professional

John R. le

Évaluation :

Staff was very helpful. All were knowledgeable and friendly.

Caroline W. le

Évaluation :

Carlos was kind and most accommodating! Everything went smoothly and I’m happy with everything. Thank you!

Helen F. le

Évaluation :

Thank you for all that you've done for me I can't tell you how much I appreciate everything that was done for me and now helpful you were to me in my need of help I can't tell you again how much I app

Cherish L. le

Évaluation :

Staff was friendly, helpful, kind and delivered A+ customer service. Would recommend to a friend.

Francisco G. le

Évaluation :

Very great customer service. I will be back if I will need a storage unit or a truck to rent.

Paul M. le

Évaluation :

Very pleased with Amber’s assistance! She got us a unit near the elevator due to our limited ability. She was great at covering all the details and tuned into our personal need!

Andrea F. le

Évaluation :

The guy who helped us was very friendly and helpful.

Jacoree B. le

Évaluation :

Everyone was really nice and helpful made the move easy thank you😊.

Elenice A. le

Évaluation :

Super convenient and affordable !

Seth I. le

Évaluation :

Amazing service. Especially due on my lack of communication. Thank you again U-Haul

Dorothy G. le

Évaluation :

Great location, well maintained and the staff was friendly and helpful!

Jeffrey B. le

Évaluation :

As the facility was clean and accessible. I find my experience with one of the employees that claims to be a "manager" exceptionally rude and far from being professional at any extent. Worst experie

Peter M. le

Évaluation :

Great people

christi c. le

Évaluation :

Enjoyed my experience with uhaul I'll definitely recommend them to all my friends and family

SHERIE H. le

Évaluation :

i had a storage unit for 3 years. I always treated professionally and everyone was always helpful.

Darrel J. le

Évaluation :

Actual check out was a pain but using the facility for storage was painless.

sheila w. le

Évaluation :

Service was very accommodating and courteous.

LINDSAY L. le

Évaluation :

Amazing

leslie r. le

Évaluation :

Eric does a great job managing the facility!!

Cj A. le

Évaluation :

Just didn't fit my needs on a lot of levels.

Jessica Z. le

Évaluation :

Staff was always friendly and super attentive with any of my questions or requests.

Dorothy G. le

Évaluation :

I worked with Lee and she went above and beyond! I will refer this location to every client I come in contact with. Thank you Lee for top shelf service!

Edward P. le

Évaluation :

Im working Heather, Storage Mgr. to resolve my issue of no (2)10x15 available.i Reserved early Sept. 2017. I came 219 McKellps Uhaul 9/30/17, was reserved & available Maybe now a10x25 or 20?.

paul k. le

Évaluation :

Not been there yet booked a storage unit over the phone.very nice professional people.

Christina B. le

Évaluation :

I really loved my Ubox experience, because everyone was friendly and helpful. When I forgot to give 24 hour notice to clean out my unit the staff was professional and understanding.

John W. le

Évaluation :

all aspects of this uhaul were great except I continued to get a bill even after I moved out of the unit. I looked at the date and I believe it was just delivered late. otherwise great job!

Yolanda C. le

Évaluation :

This was my first time renting storage with UHaul and I will definitely do it again. Thanks to Anthony for making transaction so easy. He was very knowledgeable and courteous...

DASHON H. le

Évaluation :

This uhaul facility would have been excellent, but they charged me a late fee and never reimbursed me when they told me they would. Waited over a month and never received it or a call. Work on that.

asa p. le

Évaluation :

Anthony was so professional and courtesy. He was quick to assist and show us the process. I appreciate all the help. We would definitely rent again the storage units are so clean&bathrooms

viola c. le

Évaluation :

None

Bart V. le

Évaluation :

dirt and debris were blown into the storage unit under the door by leaf blowers when they clean the parking lot ruining my sensitive electronic equipment very unsatisfying.

Russell W. le

Évaluation :

Very helpful and friendly. Tell them what you have & feel you need and they are willing to go that extra step to help. From extended time of a trailer cause move took longer to finding right size stge

Gabriel B. le

Évaluation :

Eric is hands down, an awesome GM. He made me feel comfortable, with no hassle or commitment to upgrade. Along with being one of the most down to Earth people I've met, he is very professional!

Yolanda C. le

Évaluation :

Best storage I have rented from and conveniently located...

Tiffany S. le

Évaluation :

It was a good experience and was able to get exactly what I needed.

DEREK T. le

Évaluation :

Very clean facility and excellent staff!

Miguelina M. le

Évaluation :

I only rented a unit for a few weeks, but the staff there were very friendly and understanding, and were very prompt and knowledgeable about all my questions and concerns. They're great!

Russell P. le

Évaluation :

Very friendly helpful staff

James T. le

Évaluation :

I made a reservation and then canceled it same day as I found storage at Guardian for less money. Cancelling a reservation wasn't smooth. Had nothing to do with Mesa location.

Jenny C. le

Évaluation :

Everyone was extremely accommodating and kind.

TRACY H. le

Évaluation :

Lee was very helpful and with all the mess up another uhaul rep had some Lee was AWESOME IN HELPING ME QUICKLY. I was disappointed that I had a truck longer than I needed it because of 2 bad reps.

debra g. le

Évaluation :

You guys are great! Your call centers are especially well-trained and helpful. I just ended up going with a closer location, but still staying with your company. Thank you!

Jan S. le

Évaluation :

I made a reservation but did not receive any paper work to confirm such. Anthony was very helpful and I was given a confirmation #.

Gordy B. le

Évaluation :

Thanks for all of your help. H-Haul made our trip across the country and our unloading of our U-Box at the McKellips Road facility easy! Thanks again.

Tracy L. le

Évaluation :

I called today 7/24/2018 at 1536 . I wanted to make sure my account would no longer be charged . I went to the facility before the first of July notified the staff the storage would be empty .No help

Paul t. le

Évaluation :

Opening hours in Arizona should be earlier. At 7 a.m. it is already getting hot.

alex r. le

Évaluation :

Good People

Anne C. le

Évaluation :

Great experience. Will rent again in future.

joel s. le

Évaluation :

Great thanks

michelle a. le

Évaluation :

i did have a few issues but the employees where quit to take care of it. this was the best uhaul experience i ever had. thanks mesa uhaul..

MELISSA D. le

Évaluation :

It was the first time in an indoor facility and it was good and helped me to feel secure about all my belongings

Diane G. le

Évaluation :

I feel that it someone does not use your service for the full month they should be pro rated. I only used 9 days in to the month and had to pay the full price of June..

Rehse W. le

Évaluation :

Everyone has been so helpful thank you all at Uhaul

Sonya V. le

Évaluation :

I want to thank Uhaul and the wonderful staff for being there when I needed them the most. Thank you so much from the bottom of my heart.

Demia P. le

Évaluation :

Over priced and had to pay to use the dumpster which was way over priced as well besides not likeing the price of how much i had to pay a month its very clean well maintained and nice staff

lorraine and graydon p. le

Évaluation :

Thank you for the help you provided when I needed it. You are the storage we will use again, if needed. Thanks.

Marie F. le

Évaluation :

Good service, just didn’t like the time restrictions for the storage facility. Extra money for after hours.

Evelyn G. le

Évaluation :

Staff was great at move-in and move -out...Thank you