Évaluations des clients U-Haul Moving & Storage of Midwest City
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Midwest City
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Justin H. le
The manager was very impressive and great. I would come back to the location just for how the manager takes care of his customers
Larry S. le
car hauler worked great
Beverly R. le
Quit telling people the pods will arrive when they don’t show up for two hours or even two days late. Especially when you have already paid for moving help which has nothing to do so you wind up paying for moving help on the day your pods are actually delivered. And I’m still waiting a year later for my reimbursement. No help from customer service or
James G. le
The representatives were pleasantly and handle themselves in a professional manner very helpful
Kimberly F. le
The manager was a great help,thanks so very much.
Alan J. le
Great service, if I have to move again UBox is my way, thank you.
Steven A. le
One girl was working the store while four guys played football in one of the bays on the security camera screen. Very bad PR. She said they were a different division. Then bad management.
GLENN C. le
Super friendly and very helpful. Equipment was in top notch shape.
Lorie S. le
Don, Kylie and Larry work wonders at the Midwest City U-Haul location. We have rented from 'them' a number of times over the years and are always pleased with the service and condition of the vehicles.
Christin C. le
I scheduled a trailer and appliance dolly over the phone. When i went to pick up they told me they did not have an appliance dolly, so i had to go rent one from home depot. However the uhaul store did discount me $10 for the inconvenience which i appreciate. But the whole process set me back 3 hours of daylight.
Dustin D. le
Wanted an appliance dolly too, but this location didn't have one. Had to spend more time and money to rent one elsewhere.
Charles R. le
Great friendly service. Very helpful and all questions were throughly answered. Very very pleased.
Ricky H. le
When someone reserves equipment online it would be nice if you actually had the equipment. Especially if the customer pays in advance
KELVIN M. le
The central office is useless. I called to determine if my unit had been checked in because I had not received a copy of my contract via e-mail. I was told you no longer do this and a little later I received a copy by e-mail. I can’t stand lazy people.
Pamela C. le
I am disturbed that some employees must use their personal phone to take photos of your driver license to upload to the system. Normally an upgrade to a larger truck would be great, but my rental last week was miserable, the truck was too large to get up the slope and too large to even back up to the slope because it would block traffic. The truck this week had an AC blower that would cut out for several minutes erratically. Concerning when the temperature was high 90s.
Vonda R. le
This was a very disappointing experience. The truck was rented in Midwest City, it was returned to the same Midwest City UHaul location, and the vehicle never left Midwest City. The vehicle I rented was driven a total of 32 miles. Advertised at $19.95 "in town," my bill was over $83. When asked, the representative said, "it depends upon the zip code," and he turned his attention elsewhere. I have used this store for all my truck rental needs for years, however, this will be the last time. If a representative of UHaul cannot take a moment for a customer question or refer the customer to another representative for an answer, I will take my business elsewhere.
Leonard L. le
Excellent experience, but the trailer wasn't cleaned from previous user, it still had minor gravel still inside. It should have been swept or rinsed with water. Attendant (male), was very helpful and courteous. Thanks very much for your assistance and recommendation on vehicle needed to do the job.
Mark R. le
Easy check in and easier check out. Don was great
Gerald S. le
Everything was great except for nobody being at the counter for extended periods of time. New customers had to wait fairly long to even be greeted. Maybe hire more personnel.
Skylar R. le
The U-Haul had a little bit of stuff on the floor in the back in so so so sorry for leaving that i didn't really notice that after we got back and it was to late and again I am really really sorry for not noticing that little bit if trash in the back on the floor U haul
Donald R. le
David was awesome. Got us the motorcycle trailer, hitch ball, and electrical signal adapter... and hooked rigged it all onto the pickup for us.
teresa M. le
Can’t think of any improvements at this time. Dropped off vehicle early and it was finished in the time they said it would be.
Lori J. le
Although I made an online reservation, the truck was not ready when I arrived to pick it up. However, the staff was friendly and quickly prepared the truck.
James P. le
Better improvement and repairs on equipment and trucks. Personel was very understanding and helpfull with making wrongs to be right.
roger L. le
I have no complaints at all. The attendants have always explained all of the charges and made sure that I had everything that I needed for my move. They are always courteous, even though they are working as fast as possible.
Danielle L. le
The owner or manager went above and beyond after a mishap that took place. Will definitely recommend this location to friends and family
Bobbie P. le
Great service..
Bruce T. le
I like when the people are nice and they were.
Scott B. le
Your Midwest City Branch was amazing. They went above and beyond what I expected when I arrived. However, I would love to talk to someone about my experience at 2 of your locations in Kansas.
Joe M. le
Everyone both in CO and here in Oklahoma have been more than helpful and friendly. I also really appreciated the free month of storage even though I only needed it for a couple of weeks. Thanks U-haul
ron b. le
The rental went extremely to the tee. Like clock work! Great time
Thomas B. le
Methena was very nice and knowledgeable.
troy r. le
They were very accommodating even going out of their way to ensure they met our needs.
David P. le
Very accomodating, highly recommend.
DONNA F. le
Good place
jessica w. le
Excellent customer service.
Gordon W. le
Excellent service. Timely delivery and pick up of the containers. Would definitelu use again if the need arises.
Austin W. le
100%
Janice W. le
Great knowledge of program and services
Renee V. le
My things were chewed up by an animal. I always had to wait 30-40 minutes to talk to anyone. I was almost given late fees when no one would answer the phone for three days.
Eeva O. le
Thank you all for care of my personal things. I was very happy with the personal care that was given to my needs and the timely manner that I got my devlier.
KRISTI O. le
Excellent Experience!! The staff handled my needs professionally, quickly and made sure I was 100% satisfied. Above and Beyond the other locations I have been to! Thank You!!!
Rodney H. le
None.
lucinda m. le
I used a local office in Shawnee, OK to make arrangements for the U-Boxes. The contact in MWC was friendly, helpful and knowledgeable. I can't recommend U-Haul enough for this kind of storage.
Elizabeth K. le
Ubox rental was very convenient for our move across country. Staff was helpful in every way and every time I contacted uhaul. On time safe delivery. Very happy
Ric W. le
It was a pleasure dealing with these ladies, they did a great job.
rod d. le
Very flexible and professional. Will use again especially if they offer a military discount.
DANIELLE W. le
Very accommodating
Alayna T. le
Manet was awesome and super friendly. We appreciated her expertise. She explained and executed the delivery of the pods perfectly. We have already recommended you to neighbors.
Trong N. le
Got my ubox delivered the next day it arrived at the wearhouse. Staffs were nice and friendly, very accommodating.
JAMES C. le
Great staff
Allison C. le
I actually had my Ubox delivered to my house. They were wonderful. Friendly and on time. When the mover arrive by himself, they also helped him unload. I would highly recommend them.
Jason S. le
great experience!