Customer Reviews for U-Haul Moving & Storage of Midwest City

4 677 évaluations

7525 SE 29th St   Midwest City, OK 73110
(Across From Tinker Afb)

(405) 732-1152

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(405) 732-1152

7525 SE 29th St
Midwest City, OK 73110
(Across From Tinker Afb)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

If you're going to allow people to do after hour reservations you need to be specific on how it needs to be done. Also not have agents switch over reservations to different locations and send you to locations that aren't even open

alexus P. 
Évaluation :
5

Have used this location before and will use again!

Joseph R. 
Évaluation :
5

N.D.

CATHERINE B. 
Évaluation :
5

Guy with the mustache was super helpful. I walked in 5 minutes before they closed and he was still super nice. Great location.

MATTHEW C. 
Évaluation :
5

Wonderful! And I'm renting another truck tomorrow!

MOLLY M. 
Évaluation :
5

Very helpful. Took less than 5 min!

WILLIAM G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOBY C. 
Évaluation :
1

There are no lights in the unit. No plugs for light's. As much as it cost, it could have at least had some lighting.

Andrea N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paulette G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TERESA H. 
Évaluation :
5

Great service each time I use them.

THEODORE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM V. 
Évaluation :
3

We have rented here before had a reservation but was told our truck was not available. There were trucks in the lot but was told we cannot use those they were reserved. I guess our reservation was not important. The staff here are pretty rude and we will not use this location to rent from if we can help it. By the way this would be the third rental this year of a u haul truck.

AARON G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEVIN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD S. 
Évaluation :
5

Great customer service and very clean store. Perfect for picking up packing supplies. I wish this store had been at our old place. It would have made everything so much easier.

MELISA B. 
Évaluation :
4

The truck had loose steering. It was fighting me the whole trip

DAVID F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MEGAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARAH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brianna V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SADE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GRIFFIN W. 
Évaluation :
5

Self return after hours was nice.

Autumn S. 
Évaluation :
5

Awesome at this location

Michael S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARLA L. 
Évaluation :
5

Awsome people to work with 🤗

SABRAIN J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BOB M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARLA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JULIE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TORIANO L. 
Évaluation :
5

The location and staff were excellent, the 26ft truck I rented was horrible, it was clean but I think it needs to be retired from service, literally falling apart.

MICHAEL M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DANIEL P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANICE D. 
Évaluation :
5

Every experience I have had with U-Haul 7525 SE 29th St Midwest City, OK 7311 has been excellent, so you guys are doing a great job, thank you.

LATOYA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PRESTON B. 
Évaluation :
5

Rien

ROBERT H. 
Évaluation :
4

Location seemed to be understaffed but still got things taken care of.

CASEY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARLA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MEGAN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lacie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARVEL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA A. 
Évaluation :
5

I think it's crazy that it's cheaper to do round trip instead of a 1 way ! I think u guys need to look at changing this ! It should be cheaper to take the truck a 1way

KRISTI H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan T. 
Évaluation :
2

Was told a 13x13 unit was available, so I drove to my apartment and packed everything into the uhaul truck, drove back to this location just to find out the 13x13 unit I wanted has water leaks and is only used for cars. I then had to scramble to find another unit before the other stores closed and it was stressful and unnecessary. If I had known that unit was leaking I would've went somewhere else, but instead added more miles to my uhaul trip which costed me more money.

ALEX J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHERRY C. 
Évaluation :
3

No appliance dolly was available. Tire was not on the rim and went flat before we finished loading the 26 foot truck.

CHRISTOPHER H. 
Évaluation :
3

U-Haul should be held accountable for advertizing free one-month storage. That is False Advertising. Thank you for reminding me. The location was convenient for me, but the brochure says to call when you get to Sarasota. The phone rang and never answered. I sat in the U-Haul driveway on the phone. Service is generally slow at all the U-Hauls. I have just learned to be patient. But false advertising is not acceptable.

JERRY M. 
Évaluation :
5

Your Integrity of your workers are Awesome, Customer service was Outstanding,

HERBERT G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMORY L. 
Évaluation :
5

Great location for me. Easy in .easy out. I usually rent motorcycle trailers from you because they are so well built and they tow easily/ Also the price is so good that I would not buy one.

Timothy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwite Scott C. 
Évaluation :
1

The gas was supposed to be full but it was only on the gray part of the gas line, check engine light was on, when I pushed on the gas it is a very light dog whistle sound, when I was going uphill of the mountain the RPM was revving up to like number 4 and it was only going up to 40 mph the speed, when I put on the brakes it was making a squeaking sound like if it was metal to metal for the brakes , and I put in about $400 worth of gas . I put $100 deposit cash and they're supposed to mail me a check why can't they give me cash back. When I received the truck from Oklahoma they didn't do a walk around he just gave me the key and I was on my way. The guy was nice don't get me wrong I don't know his name

Rebecca R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CARL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM H. 
Évaluation :
5

Told my wife that this was the best rental experience I've had since blockbuster movies. From pick-up to drop-off, the customer service was great! Will definitely use and recommend this location!

ROYCE S. 
Évaluation :
5

I was very impressed with the service both in Oklahoma City and in Jacksonville, Fl - my destination. Everyone was very helpful and deliveries were right on time.

jill E. 
Évaluation :
2

The website provided the wrong address as to where the box was located. There were no furniture pads provided. When I called into customer service about it, the agent's response was "Well...you didn't pay for them." Also the name on the order was changed to "Thomas" which was concerning when I started receiving emails saying Dear Thomas

Elizabeth V. 
Évaluation :
5

Uhaul sends drop off addresses via text are always random locations when doing on one way. Uhaul doesn't update their address in yellow pages.

MICHAEL S. 
Évaluation :
3

Need to figure out a different way for the gas. Bc it is to hard and confusing to figure out we put in gas 2x to make it right once after we got to uhaul to drop it off and guy said we will get charged for it then now we get charged for extra miles bc he had to go get damn gas again to make it right now I'm negative in the bank.

Sarah C. 
Évaluation :
5

Excellent job!!

CHARLIE S. 
Évaluation :
5

Friendly and employees made sure everything went smooth. Thank you! First time getting a U-Haul and was worried. Great experience with this particular store!

Jason H. 
Évaluation :
5

The guys were nice and helpful.

Everardo O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA M. 
Évaluation :
5

Nothing! You guys are top notch. My favorite UHaul location!

DOUGLAS S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSIE B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARK M. 
Évaluation :
2

Upon drop off, we called customer service to help. Our reservation wasn't on the check-in page, said we didn't have a u-haul. We called and spoke to a lovely woman who said we were good to go and they would check the rest in, in the morning as long as we placed it in the drop off line and sent in a picture. The following day no one contacted me. I then saw they charged me for an entire day because they decided not to check in the truck until 4:15pm. Called customer service again, rude, didn't resolve my issue and hung up on me. Unacceptable. Ill never use u'haul again.

Joseph S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary R. 
Évaluation :
5

The location itself was great. However, when I called customer service and asked about extending the use for a few days, they said it would only be $20 per day. No mention of the extra charge for coverage that I didn't need at that point. The customer service team also called me and asked about when I planned to return the trailer. They advised me again it would be $20 per day. I would not have extended the use had they disclosed the additional fees.

JACOB P. 
Évaluation :
4

Jacob is a Great Help I really appreciate him! New girl argued when I returned the van that I owed the full amount after I explained I already swiped my debit card that all I should be billed was the 13 miles I had went over! Finally I told her to go inside and talk to Jacob & she did & I was only charged for the extra miles! Thank you! I knew she was new!

TERRY J. 
Évaluation :
5

Cassandra was very kind and patient with us even when we did not have a trailer hitch, she didn't act rude or like we were crazy. She cancelled our order until son arrived with his vehicle for us to use & resubmitted our order for us to continue. She is the best!

ANETTA C. 
Évaluation :
5

Great service and value as well. Thank you Christensen and Tonya for your help.

MICHAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID C. 
Évaluation :
1

I have no complaints on the store employees in mwc are awesome! What I have a issue with is how u charge by the day and you have to wait almost 6 hours to get a dam tire changed!

KELLY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jami P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONNETTA L. 
Évaluation :
4

When placing an order online and we specify a pickup location let us know at that time that the item is not at the pickup location. we went to the pickup location and were told at that time that the item was not there we had to go to another location to pick it up. I was never notified when placing the order, never received a text about the location of the item. I could have saved us 30 minutes going to the correct location to begin with.

LA M. 
Évaluation :
5

The drop off process was easy via app and staff was also nice

Jasmine J. 
Évaluation :
5

Probably the smoothest rental experience I've had.the employee that assisted me did a fantastic job from rental to return.

WILLIAM A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LATOSHA T. 
Évaluation :
5

Nothing much comes to mind, the employees were friendly and professional, the truck I rented seemed to be well maintained and in good working order. Overall an excellent experience with excellent customer service, I would not hesitate to use them again in the future if the need arises.

JAMES A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WORTH P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARLA L. 
Évaluation :
4

Thank yiu

Terry J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

patrick T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abigail K. 
Évaluation :
4

No improvement recommendations. However the staff working on Sept 20th-21st the evening (closing) staff were amazing. Great customer service!

CYNTHIA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ZANESHIA J.  |  Premières impressions 
Évaluation :
5

Both times was a very pleasant experience.

TERESA W.  |  Premières impressions 
Évaluation :
5

Your Midwest City Branch was amazing. They went above and beyond what I expected when I arrived. However, I would love to talk to someone about my experience at 2 of your locations in Kansas.

Scott B.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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