Customer Reviews for U-Haul Moving & Storage of Modesto

63 évaluations

1625 McHenry Av   Modesto, CA 95350

(209) 524-7472

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm

Services dans cet établissement :

Pour nous contacter

(209) 524-7472

1625 McHenry Av
Modesto, CA 95350

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY Z. 
Évaluation :
3

One of the four tires on the trailer had a slow leak. Had to fill with air a few times.

ROGER D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles O. 
Évaluation :
2

This place charged me 2 time the same amount for no reason and never got back to me with the refund

JORGE A. 
Évaluation :
5

I returned to different site than scheduled, gentleman called and cleared paper work and received making it easy for me!

RICHARD E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH M. 
Évaluation :
1

I reserved a truck and necessary equipment in my hometown. I was notified that my location was changed to another town which would then charge more mileage. When I got there to pick everything up, I was told I only got a truck, no equipment, they didn't have equipment at this location so they said, and my equipment reservation probably cancelled. I was not notified of this. Not only did I have to drive out of town to pick up a truck, which wasted use time, I then had to scramble to find anyone with equipment, which took nearly 4 hours to find and receive. I lost that use time of the moving truck!!!! Yet I was told they couldn't adjust the cost for things that were no fault of mine. I reserved the equipment because it was needed to get the items on the truck to begin with. Then with the loss of use time, I tried to extend the rental by a few hours and was told no. Very disappointed!

ROBIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYLER W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELIS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUBEN A. 
Évaluation :
4

Try to remind them if they rent a trailer to ask if they have the hitch, adapter etc before getting there. Maybe explain if they don't, you can sell them these items to rent the trailer.

ERMELINDA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES F. 
Évaluation :
5

Up date that location on your web site. When I looked for uhaul locations that site did not come up.

EDWARD G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EUGENE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN M. 
Évaluation :
5

Super nice staff

BRONEIL B. 
Évaluation :
4

Ability to turn left out of lot. It's a very busy street. Good location overall, though.

Rebecca D. 
Évaluation :
5

Amazing experience! Pick up was quick easy and super friendly!! Drop was awesome! Drop off was after hours and I used the app to leave it at the location. Thank you for making it all so easy!

TAMARA R. 
Évaluation :
5

Awesome customer service very knowledgeable

ERIC D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EUGENE W. 
Évaluation :
5

I been renting from these same employees for a while good staff always helpful they were on the other on north mchenry now the new sight I like renting from them Thanks for all there help

LLOYD A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEOPOLDO A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY F. 
Évaluation :
4

I really like that they are repurposing a space that hasn't been used in years. There is plenty of space in the large parking lot and it has the potential to be really great when finished. The only downside is it is located on a very busy street and it's almost impossible to make a left turn out of the lot.

Rebecca D. 
Évaluation :
5

I had no problems.

JOSEPH W. 
Évaluation :
5

The general manager Danielle was amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

CHRISTOPHER H. 
Évaluation :
5

All's good!

Sammy H. 
Évaluation :
5

Good rental experience.

ROGER H. 
Évaluation :
4

U haul smelled like weed and No A/c

PAUL I. 
Évaluation :
5

A pleasure as always.great customer service

TERRIE I. 
Évaluation :
5

Keep up the good work

Cecilia B. 
Évaluation :
3

Nothing against this location besides the truck smelling like cigarettes. My problem is with U-Haul corporate. My reservation was originally scheduled for 10am in Stockton, CA. I was called the morning of at 8:30am that the truck did not come in so I needed to go 80 miles to Sonora, CA to pick up at 11am. When I drove out the location told me they did not have a truck either and that I should have gotten a call. The reservation was then changed to Modesto, CA 70 miles away. I was told that I would have a 50 $credit for the guaranteed reservation and also a mileage adjustment bit neither of those were put on my bill.

NATHAN S. 
Évaluation :
2

Customer service very nice, truck AC did not work and the wait for service was poor.

Jennifer C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MICHELLE A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALFONSO F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARNOLDO R. 
Évaluation :
5

They made everything so simple and easy!

Erica C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

HAN H. 
Évaluation :
4

Na

MICHAEL B. 
Évaluation :
5

It was easy.

CRAIG D. 
Évaluation :
5

No improvement necessary! I highly recommend this uhaul to all my family and friends

ANGELO B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL K. 
Évaluation :
1

There was no service at the location to do mobile pickup. Wasted an hour of my time. Never use it again.

JAMES P. 
Évaluation :
2

My online reservation was changed the night before to a different location and pick up time. I was never notified of the change until I went to check in the morning of. Poor customer service!

JOSHUA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elise S. 
Évaluation :
1

When my father & I picked up this truck the man at the front desk said they check the trucks and “should be fine” come to find out when my dad is putting gas the gas line is cut, so my dad lost 20$ of gas and received poor customer service when he took the truck back and the woman said “guess we didnt check the truck, you can call customer service” and didnt offer another truck. I had a very big move to another city so MY DAD DID THE REPAIRS ON THE TRUCK. So I could move into my new place on time. Tell me who's gonna repay my dad for his wasted time, money, & those repairs. This is unacceptable & embarrassing.

KARLA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sabrina P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

BAILEY Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHESTER M. 
Évaluation :
5

Be easier to find through Google when we want to rent again!!!!!

Ellen B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WESLEY J. 
Évaluation :
3

Picking up was a breeze, dropping it off was more of a hassle. Noting being able to complete a drop off because we were told to drop off at location we picked up verse one down the street where we were able to hand the keys over was not a pleasant experience. For the technology we have and the only option was to use the app and not a person was frustrating.

SOPHIA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA C. 
Évaluation :
2

I went online and reserved my truck from the local Uhaul dealer I do business with most of the time. Except this time I'm told after I reserved my truck that I have to go to the other end of McHenery to get my truck. Then when I'm finished with the move I have to drop off my truck at one place then drive to the other end of McHenry to turn in the keys. I was told I would get a better price for the inconvenience. I still haven't received my final receipt for this transaction to see exactly what was billed to me. I'm disappointed with how I was treated and I had to explain how and why I was dropping of keys and no truck nobody had put NOTES in the computer that explained what was going on with my return, I felt like fool trying to explain my rental agreement to the person that I got the truck from not but 24 hours earlier.

ROSS R. 
Évaluation :
5

Everything was great. Employee kind and courteous

Dominic J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PERLA C. 
Non les évaluations ont été soumises pour cet établissement.

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