Le client n'a pas laissé de commentaire.Paul B.
Customer Reviews for U-Haul Moving & Storage of Monroe
Pour nous contacter
Monroe, MI 48162
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Andrew V.
The staff is niceTERRY SHANE C.
The truck was filled with dirt and I had to clean it and I took pictures and the tire had to be changed at my house after it got loaded because the tire went flat as we were loading it and they did not even offer to take ant money off the bill. You threaten to charge 25 dollars if we do not clean it but if I have to clean it you dont offer to give me 25 for doing your jobREBECCA ANNE C.
Le client n'a pas laissé de commentaire.GREGORY ALLEN S.
Le client n'a pas laissé de commentaire.steve M.
The staff was wonderful. Very pleasant n prompt. Got me in and out. Best experience by far. Great job.HEIDI LYNN L.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.JACOB MICHAEL R.
Everything was good and I don't see how you could make it better.JAMES LOUIS R.
Le client n'a pas laissé de commentaire.Shane S.
Dennis was wonderful to deal with. She is so pleasant and jovial.CLINTON H. | Expérience générale
Le client n'a pas laissé de commentaire.AMY ELIZABETH S.
Clean the vehicles better . Bad body odor . And hire more people to be able to answer the phone . Nice people work here but they need more help .ERIC WAYNE C.
I was charged 28 dollars for fuel when I only drove 13 milesRODNEY RANDALL G.
The staff were great and very helpfulStacie A.
Have van cab area cleaned, especially inside. Windshield inside was pretty bad. But i cleaned it so i could see better. All in all a good experience..James H.
Excellent customer servicejulie s. | Expérience générale
Le client n'a pas laissé de commentaire.CLINTON H. | Premières impressions
IP lights didn't work.Dennis O.
Le client n'a pas laissé de commentaire.merlene p. | Expérience générale
When I placed the order online, I ordered an appliance dolly. They told me there are none available. I had to go out and buy a dolly.Matthew F.
Everything was great. Absolutely no problems from start to finish.Robert N.
Make sure your rentals are clean and the oil is checked. I took it upon myself to spray wash the windows before I turned the vehicle in.Robert L.
Le client n'a pas laissé de commentaire.JUSTIN RAY A.
Uhaul has been great to me as a customer. I will use your service at every opportunity.MARK G.
Le client n'a pas laissé de commentaire.Rob S.
Le client n'a pas laissé de commentaire.Stephen H.
The crew did an excellent job, even though they were short manned.JAMES WILLIAM C.
Le client n'a pas laissé de commentaire.Paige S.
The employee was friendly and everything was quick and efficient.Brian B.
I reserved it less than 4 miles away from my home about 2 weeks in advance of needing it. Then las t minute I get a text saying I had to travel over 20 miles away to pick it in another city. I was "That happens sometimes" yet I was guaranteed the reservation near where I lived. My drop off location was very good and when I turned it in 1 day early the general manager was thankful as he needed it for another customer who was waiting in the store.Sean M.
Amanda Daniels was nice friendly respectful and know her stuff. Very pleasant individual. Above and beyond are overall experience was excellent. We will recommendChastity C. | Premières impressions
Le client n'a pas laissé de commentaire.GUADALUPE L.
Le client n'a pas laissé de commentaire.Logan S.
Le client n'a pas laissé de commentaire.xaiver D.
Le client n'a pas laissé de commentaire.ROBERT ANDREW T.
We were pleased that Uhaul was able to get us the truck and the charges were very fair. Thank you for the assist in moving my in-laws to Michigan..Mark G.
Just have more 5' x 8' cargo trailers available.Philip S.
Le client n'a pas laissé de commentaire.Ashley J.
Le client n'a pas laissé de commentaire.JERRYMICHAEL H.
Couldn't have even easier to schedule,use and return.James R.
Our apartments entire housing development for all buildings were flooded which was equal to about 28 apartments! It was a disaster the company gave us 4 days to move and uhaul was the only positive and saving entity to our nightmare. I needed accommodation for time without a lot of money they had trucks booked by key to one customer handing off to the next and they somehow were still able to help!! And that is why I continue to stay with uhaul as my main moving resource for transportation and storage!! Thanks uhaul!!Nichole H.
Was really easy and both employees I dealt with were professional and helpful.Damion L.
Le client n'a pas laissé de commentaire.Joseph S.
Le client n'a pas laissé de commentaire.Heather P.
Le client n'a pas laissé de commentaire.DANIEL MARK W.
Le client n'a pas laissé de commentaire.Ronnie V.
26' truck was a piece of junk. Wipes only worked on high speed, washer fluid did not work or was empty. There was a horrible vibration at 50 mph and the front end shook and bounce so bad everything in the cab rattled. My son who is a diesel mechanic drove it back to Monroe Mi and he even said how bad it was. Also his girlfriend rode in the truck and she had to sit in the middle seat because the otter passenger seat belt kept locking up and she could not move Tom Ford 734-755-1943Thomas F.
Merci.Matthew B. | Premières impressions
They were scheduled to open at 7, but didn't open until 8. Customers were waiting outside for an hour.Donita A.
Le client n'a pas laissé de commentaire.MARTIN CONRAD D.
Le client n'a pas laissé de commentaire.Grant H.
Niklas at the Monroe store was great.Shawn S.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.Dawn G.
UHaul flagged my name because I charged back an extra day on a one-day rental that they refused to refund. I had to pay for this before they would let me rent, but I was in a bind because I needed a truck, and no real competition exists. I hate UHaul and everything they stand for.Charles K.
Inform of products available like the mattress bags.Gregory S.
Le client n'a pas laissé de commentaire.Ralph R.
Le client n'a pas laissé de commentaire.Jomary J.
Le client n'a pas laissé de commentaire.MARC TRIFONE I.
Le client n'a pas laissé de commentaire.Steven C.
Le client n'a pas laissé de commentaire.DEBORAH D.
This has nothing to do with either location. But the type of hitch connection on this trailer is horrible. It rattles so much while driving that it caused some of us to get a headache. I would look at changing the hitch connection to a more secure one.NICHOLAS ANTHONY H.
The staff were very friendly and helpful going the extra mile helping to get the right size truck for our needs.PETER TOWNSEND B.
Worked with Denise on one occasion and Brittany on another. Both were great! Highly recommend this location to others!TAMMIE BRANHAM K.
Le client n'a pas laissé de commentaire.MARTIN RALPH L.
Everything went extremely well! It was a pleasure doing business.Michael T.
Le client n'a pas laissé de commentaire.KENNETH B.
Le client n'a pas laissé de commentaire.VIPUL SURESH D.
Le client n'a pas laissé de commentaire.KEVIN MICHAEL E.
Put air fresheners in vehicles that have Cigarette smell. Fix your website so a person renting can locate all their information.Kurt N.
I never rented a storage unit. Never seen the storage unit.Donna F. | Expérience générale
Le client n'a pas laissé de commentaire.LEONARD CASIMER B.
This truck I used was a complete pile. Iam a mechanic myself and I'll tell you the truck was not safe, not nearly safe enough to lend out to a stranger to drive any long distance.DUSTIN CHARLES R.
Le client n'a pas laissé de commentaire.MATTHEW SCOTT S.
Le client n'a pas laissé de commentaire.KEVIN JAMES W.
Highly recommend this location. The two ladies that were working on the Saturday 10th, were excellent!. Very hard workers. Multitasting at it best!. Brittany Duvall took great care of us. I noticed that those girls had alot of responsibility. Excellent service à la clientèle. I don't know what those women make hourly..but treat them good. Very good workers..raise time. For what they do!Anne D.
The Monroe location handled my situation like pros. Everyone pulled together and came through getting me a truck. Awesome work. Thank you againDebrajosephine F.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.EDELMIRA RODRIGU S.
The service was awesome! I was offered an employee discount and thanked for my military service. This is the second time I have rented from this location and I would absolutely return here if I was in the local area.JUSTIN M.
Le client n'a pas laissé de commentaire.Jeffrey B.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.HEATHER SUE W.
Not personable or knowledgeable! I was given a truck that was contracted with 1/8 of a tank and truck was on E, bone dry!TAMARA CENDRA B.
I needed help finding a truck on short notice and young lady could not be bothered.LAURA DIANA J.
Le client n'a pas laissé de commentaire.William C.
Le client n'a pas laissé de commentaire.TODD WILLIAM T.
Le client n'a pas laissé de commentaire.RITA SCHULTZ G.
Everything I needed was done for me. Great job!!!!KATHLEEN ANN T.
Le client n'a pas laissé de commentaire.HEIDI MARIE S.
The people at this location,1649 N Telegraph Rd Monroe, MI 48162, are absolutely wonderful ! I had to have my time extended several times and they worked with me, helped me and were Very Understanding. I Thank them all very much.Kenneth D.
Everything good.CRISTIAN SHAYNE B.
Had a very disappointing experience with UHaul of Monroe. Reserved a 15' truck 2 weeks in advance. Day before our move they called us and tell us they don't have a truck for us. Had to accept a 10' truck at that late date. UHaul of Monroe knows how to make a reservation, they don't know how to keep the reservation..RICHARD WALTER P.
Le client n'a pas laissé de commentaire.Peter L.
Le client n'a pas laissé de commentaire.DORA A.
Le client n'a pas laissé de commentaire.DENNIS JAMES P.
Le client n'a pas laissé de commentaire.SEANTHOMAS S.
Booked a 4 day rental a week prior to the one I just rented. Was told truck wasn't available, very disappointing!GREGORY ROSS S.
Le client n'a pas laissé de commentaire.ROBERT BRYAN N.
Le client n'a pas laissé de commentaire.Matthew M.
Trailer was old and needs refreshing, but did the job.Richard S.
Le client n'a pas laissé de commentaire.Nicole S.
I received a truck that was in Empty. I replipenished the gas and was not reimbursed for the gas.TAMARA CENDRA B.
Le client n'a pas laissé de commentaire.Victoria L. | Expérience générale
Staff was not friendly my storage and truck were dirty. They did not check me out of my unit- I took the manager out to show it was empty and clean- so I received a email saying I had a late fee and another months payment due. They changed the size of my truck rental and did not inform me so I had to make more trips and pay extra in fuel and borrow extra personal vehicles. It was an overall terrible experience.lori p. | Expérience générale
Your staff was very helpful and easy to work with. The employee who helped me was new and did a great job. I would recommend this place to any friends and family. Merci.Sarah B. | Premières impressions
Bed bugs mice and cockroachesBRITTANY g. | Expérience générale
Le client n'a pas laissé de commentaire.Todd S. | Expérience générale
Le client n'a pas laissé de commentaire.Todd S. | Premières impressions
Le client n'a pas laissé de commentaire.Adam W. | Premières impressions
Le client n'a pas laissé de commentaire.TODD THOMAS S. | Expérience générale
Le client n'a pas laissé de commentaire.TODD THOMAS S. | Premières impressions
We had the storage unit for about 2 years. Initially, the staff was unhelpful and uninterested, but the price was right and how much could it matter when my stuff is just sitting in a unit? it didn't, until about a year in, when i was "moved out" in their system and moved back in so that they could try to charge me significantly more than i had been paying. It took months of phone calls and phone transfers just to pay your company money. No one could fix the issue and they just expected me to accept that new rate. After 4-5 months and help from jessica (who is one of the only good employees i've come across there) my billing was corrected, but i never could make online payments again. When we moved out, the two women working were both friendly and helpful as well, with the unit and truck rental. however, we did have some mouse droppings in our unit. Overall, it was a hassle and not worth the headache to literally just set stuff in a room. I wouldn't use your company again for storage.Lyndsay B. | Expérience générale
Le client n'a pas laissé de commentaire.Aubrey S. | Expérience générale
Le client n'a pas laissé de commentaire.jennifer y. | Expérience générale
Le client n'a pas laissé de commentaire.Linda B. | Premières impressions
Le client n'a pas laissé de commentaire.Tonya B. | Premières impressions
Nice and clean storage units. The staff helped me out a lot when I lost my access card and were super friendly about it. Je les recommande fortement.Caitlin W. | Expérience générale
They were nice people. And very health fultasha b. | Premières impressions
It should be cooled. It was too hot in the facility!Corinne D. | Premières impressions
Le client n'a pas laissé de commentaire.jennifer y. | Premières impressions
The manager is very good. On top of everything. And the young gentleman who opened the gate, guided me to my site, and spotted white backing in was very courteous as well as helpful.Tom B. | Premières impressions
Great Customer Service, always kind and helpful when I need their assistance. Glad I made the choice to go through them for my storage unitJessica M. | Premières impressions
They are always friendly when you go in there.Terrie M. | Premières impressions
My issue has NOT been resolved for months, and i'm still unable to make my payment TO YOUR COMPANY. No one has reached back out to me and i've wasted an absurd amount of time dealing with this.Lyndsay B. | Premières impressions
When I rented my storage unit 2 days ago NOTHING was explained to me. I had to go back inside the building FOUR TIMES about things that should have been walked through in the first place.Lisa R. | Réservation
I am satisfied with the service I receivedChristina W. | Réservation
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
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