Staff is extremely helpful and friendly. They understood my needs and accommodated every request.
Cindy MCustomer Reviews for U-Haul Moving & Storage of Mooresville
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Brandy was amazing and so helpful. I would definitely recommend their services to all of my friends..
FRANCES S | Premières impressionsThe only thing I would change is adding an overhead light inside each unit because it was kind of dark inside. The hallways were lit, but inside my unit was dark.
Laura R | Expérience généraleVery tight access (driveway) when loading or unloading. Had trouble getting out of the gate. One employee talking on Bluetooth phone to a friend while getting checked in and also while getting out of malfunctioning gate.
Christina K | Expérience généraleBrandi was the BEST!
alejandra b | Expérience généraleBrandi and her staff are top-notch. I would suggest Uhaul again and again.
Beloved S | Premières impressionsbrandi was great help even with the system being slow
shay s | Premières impressionsBrandi was exceptional. She was kind, helpful and very professional
DENNIS M | Expérience généraleMy issue happened after I closed out my unit. The app stated my request to close was subject to managers approval for over a month. I received several threats of past due balances and late fees. I had to call over 6 times, only 2 of which were actually answered by the customer service line, to finally have my unit closed on the system. I know I wasn't in threat of paying the balance or fees because I requested the close properly on the app the day we cleared out the unit, but the frustration of dealing with notices and fees all while no one at the site ever answered the phone is why I wouldn't recommend Uhaul storage to anyone.
Emily N | Expérience généraleBrandi was exceptional. She was professional and accommodating. It's her and Uhaul why I keep coming back over and over again. Merry Christmas
DENNIS M | Premières impressionsVery easy experience
Laura C | Premières impressionsVery good service
Jack B | Premières impressionsThe manager of the facility was great. Professional and interacted with the customers in a delightful way.
KENT R | Expérience généraleI was a tenant for 3 yrs.. at the start of the pandemic. I was greeted every morning and anytime I was seen on campus by staff. Manager Brandy was great. She made sure I had everything I needed and was there to help no matter what. I will miss the building I rented and I will miss the staff at uhaul.
Terrence B | Expérience généraleUnfortunately a pipe in the climate control area leaked raw human waste on a leather sofa and two large wool rugs. They were ruined. I was told the pipe was full of airplane bottles. Ie mini bottles. So ei someone is living in a locker again or someone onsite drinks at work. Regardless my property was ruined. I had to arrange for time off from work and a truck and help to dispose of my property. This wasn't a act of God. This was a facility not properly maintained. It is my understanding that this happened to someone else as well. Lightning caused fire or tornado would be act of God. A backed up toilet full of liquor bottles is not. Have a sofa and rugs soaked in urine and feces is unbelievable. As for security the gate was broken for a long period and the facility was open 24 hrs a day. I was allowed to store the sofa and rugs in a damaged goods locker until I could move it out. Due to the mold a mildew, I have to question the humidity and temperatures maintained in the controlled storage area. This was an expensive loss.
JAMES E | Expérience généraleThey staff was very helpful but they are understaffed at the desk. Maybe not for all the time but the times I was there it was a long wait. Again they were kind and helpful but many times I was alone in the front of the store for 10 minutes or longer . Maybe even a camera and speaker to let the people waiting know someone will be coming soon. Otherwise nice place.
Judy R | Expérience généraleTotally loved Morgan Harrill and Danielle Hampton!!! It was so hot when we finished Danielle gave me ice cold water and Gatorade while Morgan checked me out!! Great young ladies, the world needs more like them!!
Veronica B | Premières impressionsAlways unsecured and dirty. A uhaul storage employee hit the front of my truck with a uhaul truck. Then denied it and they wouldn't do anything because the camera wasn't pointed in my truck's direction. They always backed up other vehicles to my work truck to make it hard to access and park. I would NEVER recommend this place to anyone. Staff is unprofessional.
Robert L | Expérience généraleRent prices are always increasing for no reason and improvements are not made to reflect the increased rent. Payment options for people that are behind on payments or have unexpected expenses/circumstances are either pay in full or have the contents of the unit sold and the debt go to collections. Overall just a bad experience over the many years I have had a storage locker with uhaul. Would never recommend and actively discourage anyone from using uhaul storage. Thanks for wasting my time and my money. The employees at the Mooresville NC location that helped me with my storage locker when trying to gain access after missing payment are the only reason I would ever come back. And sadly that would not be enough for me to recommend anyone ever using any uhaul facilities. I don't have a problem with the employees. I have a problem with how the organization is run. Waste of money. This organization should be ashamed.
Jonathon L | Expérience généraleVery good staff and storage unit.
jonathan S | Expérience généraleBrandi and the staff are completely awesome! We will never go to any other storage facility around as long as we're living in Iredell County.
Dave M | Online Move InWould be nice to have a light in each storage unit.
Ken M | Expérience généraleNeed to have another way to pay when closed
Debra G | Expérience généraleEverything was perfect!
Wallace B | Online Move InParki g is a bit troublesome. There isn't really anywhere to park except against the storage units and then you oftentimes block UHUALS that are coming and going.
Shannon H | Expérience généraleGreat people. Friendly and helpful.
Scott H | Expérience généraleGreat help with everything
Tyler F | Premières impressionsMr.Marshall was very nice and was very informative.
janice f | Premières impressionsI think there should be lights above inside storage units. It's hard to see.
jill s | Expérience généraleU-Haul facility personnel were courteous kind respectful and understanding they help me get through my move easier and I know everybody says this I couldn't have done it without them .
Jonathan w | Expérience généraleI've used this facility because it was convenient to the house and for the price of space I used. However, I don't believe that there should be price increases for an outside storage area. It requires no maintenance, no heat or cooling. Otherwise great experience
Michael G | Expérience généraleCost to much
Wesley V | Expérience généraleEverything was great, except that I was not able to be credited for returning my extra unopened storage unit lock due to a malfunction in the computer system.
Martin E | Premières impressionsThe staff is nice but hire more people come on.. one guy can’t do everything
Nicholas M | Premières impressionsWe used your facility for nearly 2 years. We were very pleased with our experience. The staff could not have been nicer. Merci
Janet P | Expérience généraleThe staff on move in day was friendly and accommodating.
Debra S | Premières impressionsSuper convenient location, staff was very helpful and friendly. Facility and trucks were top notch!!
Jason F | Expérience généraleGreat staff. Very helpful and friendly. Have rented trucks several times - this was my first experience with a storage space. Excellent experience.
TIMOTHY B | Expérience généraleUhaul employees tended to speak in vernacular. "Have you moved in" - to me means have I moved my things into the unit. To them it meant fill out the paperwork online. And then the employee (I think it was the manager whose picture is all over) seemed irritated that I didn't know what she meant. Overall, facility meets expectations. Friendliness of the manager was sub par.
Noelle M | Online Move InThe entry/exit is poorly setup and not efficient; especially when people with moving trucks or trailers are trying to enter/exit with others. If I would have known this in advance I would have selected a different and more accessible location. Also having no space for after hours drop off of the moving truck was inconvenient as well.
TEIKA S | Expérience généraleGREAT EXPERIENCE .
Jonathan w | Premières impressionsMarshall was extremely helpful and very nice.
Lexus H | Online Move InMy unit was auctioned off
Angela M | Expérience généraleKyle and the other employee were cool and friendly and very helpful.
Philip m | Premières impressionsI received a message that. if I rent online I will get lock for free but I didn’t get they are asking me to pay for lock
karuppasamy i | Online Move InFront desk staff were knowledgeable, nice , amazing customer service. Please rent from this location if all possible. Thank you for being so kind.
India W | Premières impressionsoutstanding facility. Always spotless clean. Staff always helpful!
STEVEN B | Expérience généraleBrandi was very very competant and knowledgeable and helpful. She brought the sunshine to a horrible move from Florida. Thank you for having her at this this site, she certainly made me feel welcomed.
Marie R | Premières impressionsThanks Kyle, and to the UHAUL gang, have a safe and Merry Christmas and a Happy New Year!!!!
Joe B | Expérience généraleI recommend lookin at the storage unit before renting. The 5 by 8 unit is advertised as big enough for a small 1 bedroom apartment or efficiency, and this is not the case. It may be helpful to have pictures of the units.
Cody F | Premières impressionsstaff courteous and informative. convienient and easily accessible.
Tiffany G | Premières impressionsStaff always has a great attitude, and are super helpful with anything I need.
David S | Premières impressionsStaff pleasant and worked with us on right size storage unit needed.
Thomas L | Premières impressionsSpecial shout out to Marshall and crew, excellent customer service and assistance.
richard r | Expérience généraleThe only problem was the gate remote I was issued never work and I had to into the office each time.
Kevin C | Expérience généraleBathrooms filthy at all times, almost never cleaned except by me. Another tenant allowed to play ridiculously loud music even after multiple complaints, in violation of the contract term's, making it near impossible for me to do my work. I had to constantly reschedule work and do my work around his hours. A/C and ventilation to my office hasn't worked in over a month as of my move out date. Issues with frequently breaking toilets go unrepaired as well.
Rick S | Expérience généraleMy experience was wonderful up until I asked to extend my unit for 1 week. I moved from out of state, and the closing on my house was held up a week. I was told no, that they would have to charge me over $500 for 1 extra night. I asked if I could speak with someone in corporate, and was told they would direct the call right back to her, and the answer is no. I was willing to prorate for a whole week even though I only needed 1 night. The situation was out of my control, and I feel that it is very poor business practice to not be flexible in anyway.
Genine R | Expérience généraleWe were storing an enclosed trailer here and had a wonderful experience. We no longer have that trailer and that is the only reason we no longer need their service. We also needed to rent a large indoor storage area and when they did not have anything available that would meet our needs, directed us to a nearby U-Haul facility that could accommodate us. They have fantastic staff!
Rebecca B | Expérience généraleThe layout of the parking lot is terrible, and navigating around other vehicles can be difficult (not that U-Haul is at fault). When I got to my storage unit there were belongings from a previous renter left inside that I had to deal with myself.
Ian W | Premières impressionsVERY HELPFUL AND FRIENDLY
Joann H | Expérience généraleWonderful owners! Look forward to working with them again in the newer future!
Amilcar M | Premières impressionsThe first unit they rented is was actually occupied then the next unit was not the size they said it was so we just canceled it and left.
Julianne E | Premières impressionsI had storage with Public storage also, my experience with Uhaul was much better. Thanks
Jeff P | Expérience généraleVery easy to rent online; unit was very clean! Fortement recommandé!
Christine B | Online Move InMy grandmother had a storage building with you since 2018. I was on her account as someone who had access or a backup I was told. She had been making payments to you writing checks.. Covid had been rough on us we werent allowed to come help her much except through a window to the outside. This facility somehow was contacting her to remind her to make payments as her checks were going to this place.. I know because I had to drive to the facility to make sure they had one in hand and to get assurance they were cashing it... One check went for over a week without being deposited I had to ride up there to question payment and then someone found her check laying where it shouldnt have been... She passed away a few weeks ago and I was her backup on her account I went to clear out the locker yet Nobody every let me know that her account was in error. Calling this place is near impossible yet every time we show up someones on that phone on a personal call outside smoking on that phone so I know it works its not hard to know its personal because you can hear the conversation through that door or see someones cell phone to their ear not other company gets to make personal calls on the clock, But nobody called me and her phone at her rest home didnt have calls missed either. We didnt receive any notices. I questioned the address and someone had it addressed wrong.. that address being wrong didnt make sense as we have rented trucks and Ive shown my ID several times and thats clearly printed on my ID.. So basically on her what would be birthday a few days ago had she not passed away shortly before this place sold a 130 year old bed that she was born in for a mere 45 that was in her storage along with other items left to my siblings and my cousins. The girl who talked to us wasnt much help, she said this is only the second time this had happened and was freaking out we havnt heard from them. Its a shame that backups arent utilized and employees at this station toss in typos for contacts without confirming them off IDs they scan.
Corrinna F | Expérience généraleIt was horrible. I rented a storage unit on Saturday went back to access it Sunday after hours. To find somebody else lock on the unit. So I had no access to it. Losing all the help I had. So I returned on Monday with a truck full of stuff my wife and my self. (Losing a days pay from work). To get absolutely no help from cashier. Passing along my problems to the manager. Who in turn tried to open the unit by drilling the lock. Must of tried for about two minutes. Than telling me there was nothing she could do. But refund my money back not telling me that there was a 50 dollar guaranteed for not fulfilling my reservation. Another customer told me. So than I had to argue with her about it. Didn't bother offering me another unit. Nothing. She basically sent me on my way. I will never use this facility ever again and definitely would never recommend to anyone!!!!!!
Herman G | Expérience généraleWhen I reserved my parking spot for a trailer, I was told it was a covered space which it is NOT. Additionally, the space is not paved or level.
Angelo G | Premières impressionsI do understand the times we are living now, and this locations seems to be overwhelmed, I was planning to keep the storage unit, but I found several times that the door was not working properly at off hours. Having to call a number to get a passcode because the remote was not working. Always the in/out main door blocked with customers, truck and trailers. Not friendly staff, always blaming the customer, I can tell their life is miserable, because they do not enjoy being there, with such a cluster. Anyway, I found a better place where to store my stuff. Hopefully, I wont need U-haul anymore, but if I do, I know what location to avoid. Thanks,
Rodolfo M | Expérience généraleThe facility was very clean and while well lit, the light would go off and leave me in the dark - there should be an option to set a timer or some solution. Appreciated the staff - Brandi was especially helpful and efficient.
Susan D | Expérience généraleThe staff are great to work with. The facility is clean and easy to access. I enjoy the close proximity to my residence.
Michael G | Premières impressionsAwesome staff, made me comfortable and were very helpful.
Charles J | Premières impressionsAfter renting the unit I found that it was an indoor unit with no outside access. I am elderly and walk with a cane; I cannot handle an indoor unit; I must be able to drive my vehicle directly to the storage unit. I immediately - within minutes - contacted the U-Haul facility, told them my situation, asked to cancel the rental, and requested a refund. So far, the U-Haul facility has not cancelled nor refunded. Their only response has been to tell me that the indoor unit doesn't have any steps. Please help me.
gordon e | Online Move InI only gave this facility an average rating because when I arrived to move-in to the storage unit which I reserved back in March 2021 it had been rented out to someone else. The staff in the office were great and made every effort to find accommodations for me in the area (which were sold out). They did come up with a solution & I was able to store my belongings as planned.
Kenneth C | Premières impressionsThe staff are rude and have the worst customer service I've ever seen. Yesterday a man and lady both cussed at the moving company we hired. Added to that, they were also extremely rude when asking us to move vehicles, and while we were loading items. We will not use this facility again.
Josh S | Expérience généraleStaff was extremely helpful.
Martin S | Premières impressionssite was some times very busy with uhaul business and the entrence is where they ckin vans?
Gregory F | Expérience généraleUhaul storage experience was very good for 3 yrs used. Found a new storage facility closer to our home and less cost.
JOSEPH M | Expérience généraleI was assisted with finding a unit in NC by Jared Merlin. He always represents the U-Haul brand in a great light. When I arrived in NC, I was helped by Joseph who took the time to walk me the through the process step-by-step. He walked through the rain to show me where the unit was and showed me the do's and don't of working and locking the garage door. He was pleasant, professional and made the experience very easy. U-Haul is lucky to have such great representatives for their company. Thank you, Kevin O'Brien
Kevin O | Premières impressionsThe owners of this Uhaul facility were very helpful with any and all questions I had. Working with them and Uhaul made our cross state move much easier. This included the rental of a large 26 foot truck and use of the storage facility in Mooresville until we were able to move into our new home. I would definitely recommend Uhaul and the Mooresville Uhaul storage facility.
Laura Y | Expérience généraleJoey Is the best.
michelle b | Expérience généraleOffice was short staffed so one person was trying to handle many customers at one time. She was friendly and helpful, she just needed some extra help the day I was in there to rent a storage unit.
Griffin I | Premières impressionsI'm not a new customer. I merely had a credit compromise which caused me to get a new card. In doing so, my account could not be automatically charged. I sent and email as the first letter instructed as an option. Heard nothing. I called and got a live person and changed my card on file. I received yet another letter now with multiple late fees. I called again and waited online for greater than 10 mins until a Corp contact took the call. She ran my card complete with all late fees. I'm paid up through Nov 5th. I will make every attempt to move out all my belongings by then if possible. There is no sense in how hard communication is between customers. Terrible customer experience.
STEPHEN W | Premières impressionsMontana Overman and Joseph (last name?) were ALWAYS on site, VERY helpful and friendly. The storage unit area was always clean and all of the trucks received great care! We had 10x30 and 10x15 rentals relocating from MA to NC so needless to say we spent ALOT of time at this facility. I would recommend this U-Haul location to anyone looking to be treated as though you truly DO matter!! They both put their all into making the arduous task of moving a more pleasant experience! Thank you so very much Montana and Joe!
Ladonna S | Expérience généraleThe office was always so busy and seemed understaffed, but the man who seemed to have to do it all was very thorough and efficient and helpful!
Holly H | Expérience généraleThere was a giant pole in my storage unit which took up probably about a 4th of my storage space. I also asked the person upfront if he could cancel my storage and he told me that I did not need to be there for that but it took me until I got an email about my storage payment coming up for me to realize that he did not do that. Everything else was perfectly fine. He seemed to be a nice guy and was helpful just seemed overwhelmed and overworked and i would recommend y'all get more employees. Also I do not like the fact that if the employees do not pick up the phone after 3 rings your customer service people pick up the phone. If i am calling a specific location I would like to be able to talk to that location not customer service. I called multiple times the day that I got my unit and I was not able to contact anybody from this location and it was very frustrating.
Jasmine H | Expérience généraleAwsome staff and facility!
John S | Expérience généraleMy access code / clicker for the gate never worked and when I asked about it each time I was told they fixed it . Rude and confrontational when requested to open the gate cause clicker wasn't working
Nicole S | Expérience généraleRemarkable and friendly customer service, especially during Pandemic. I witnessed customers who were impatient and often rude, but UHaul employees kept smiling. Great job! My only complaint is the long wait time on your telephone system. Thanks you.
Donna C | Expérience généraleStaff was friendly and courteous. Only criticism was that the fob to open the access gate did not work on multiple occasions which resulted in delays waiting in the lobby to get resolved.
Scott K | Expérience généraleMontana and staff were awesome. I have used their storage facilities and rented trucks from this location. Montana has always been courteous and knowledgeable. Je les recommande chaudement.
SABRINA S | Expérience généraleI wanted climate control storage and figured Uhaul has been around for a long time. When the staff took me to see size of unit inside, it was VERY CLEAN!! Even the hallways. I didn't have to search for the dolly, it was right inside the door! I feel very confident about my decision to use this storage facility!! There are storage facilities on every corner but by choosing Uhaul and moving my stuff in I know I made the right choice!!!!
jill s | Premières impressionsGiven an access card for the gate that did not work.
david g | Expérience généraleMontana is an awesome asset. You should be proud.
Jerry A | Expérience généraleVery nice and accommodating personnel
Mark B | Premières impressionsAll staff were phenomenal! I highly recommend them for their service, professionalism & willingness to go out of their way to help you the customer.
JOHN E | Expérience généraleI appreciate the excellent facility - very well maintained and clean - and the helpful management and staff. My experience was positive +++ Mark
Mark G | Expérience généraleI was only a few days after my monthly payment when I terminated my storage and you Uhaul will not does not pro rate or give you any of your money back so I paid for additional month and didn't even use it !!!
Steven T | Expérience généraleRenting with this facility was a breeze. Staff was always friendly and available when we needed help. They do a great job maintaining this large storage facility. I would definitely rent here again in the future if needed.
Vanessa P | Expérience généraleHelpful and friendly staff. Clean and secure storage area. Would definitely recommend to others.
Vanessa P | Premières impressionsMy experience was great and had no problems for the two years that my stuff was stored here. My only downfall about my experience was the payment I paid, I do believe it is priced a little steep especially when I was using it for a long term use.
Austin C | Expérience généraleDecline
THOMAS M | Expérience généraleThanks to the team for excellent service.
Mark G | Premières impressionsGreat experience!
Donald L | Expérience généraleExtremely courteous and helpful staff.
Jerry S | Expérience généraleBien
John A | Expérience généraleThe lady was very kind and very helpful... enjoyed doing business at this facility
John C | Premières impressionsUpon moving out I had some boxes of mine that got wet and it had an awful smell. My things were ruined and stunk.
Tarina D | Expérience généraleClean units. Staff was friendly but not terribly helpful. No room for my ubox to be del there for 3 mo & ended up making other arrangements. Also unable to upgrade to lgr unit 2 days after rent pd.
Debra K | Expérience généraleThe staff were very knowledgable and friendly. Even in spite of what could have been a difficult customer(ahead of me in line) they maintained a positive disposition and helpful customer-oriented att
Tiffany C | Expérience généraleGreat place.
CAROLYN G | Expérience généraleVery accommodating, knowledgeable people who were able to answer all of our questions. The price is unbearable.
thomas w | Premières impressionsYou were there when needed and very friendly
John E | Premières impressionsAwesome
Christian G | Premières impressionsVery satisfied and all went smoothly
Rufus E | Premières impressionsGive your staff a raise
Warren M | Expérience généraleThe only issue was that a few moths were in locker
robert l | Expérience généraleEveryone was so nice and helpful! 20 stars if I could!!!
Courtney S | Expérience généraleSmooth, quick reservation. Very knowledgeable and helpful.
Donald L | Premières impressionsThis is a great storage unit facility. I've had my things there for years. All the employees have always been fantastic. The only thing that ALWAYS seemed to be an issue; understaffed.
Sherry M | Expérience généraleReal nice place with friendly staff.
Donald S | Expérience généraleCould not find my reservation, took forever to check my truck back in!
Connie W | Premières impressionsTerrible staff. Management is non responsive and difficult. Staff is slow and rude most times. Management caused me to pay a late fee and have not been refunded.
John Y | Expérience généraleStaff unprofessional. Cancelled a storage bin the same day & was not allowed to a return their lock after staff member cut open the package. It took over a week to get a refund. PC Training is needed!
David J | Expérience généraleVery nice lady, Customer Service was awesome.
Hope C | Premières impressionsClean, card access for gate entry. Convenient carts for use on premises.
Paul M | Expérience généraleThe storage rep was very nice and extremely helpful.
todd s | Premières impressionsCould not have been treated better. A+
Andrew G | Premières impressionsI received fantastic and friendly service from every member of the staff!
Zach W | Expérience généraleBiggest problem is trying to talk to someone at this location. They do not answer. Calls are rerouted. A pain! The employees are usually friendly. Love the flatbed at the door to help move things.
LYN J | Premières impressionsHaving relocated from Florida to North Carolina, we had to depend on uhaul to make our transition less stressful. Marshall, Eddie and Montana treated us like family. Amazing. Thank you for everything!
Christopher S | Expérience généraleThe service was always consistent by all staff members. I would recommend this storage location to my colleagues.
Job M | Expérience généraleThanks for the good service.
Jack B | Premières impressions-It took 45 minutes before I was able to be assisted and only 2 people were ahead of me. -My reservation was given away the day of, so I had to push my move back a whole day Customer Service was BAD
Kanise T | Premières impressionsExcellent service à la clientèle.
Michael M | Premières impressionsVery helpful. Spent time explaining and showing units. Area of storage is exceptionally clean.
james p | Premières impressionsThe staff that was there was helpful however they seemed a little short staffed as they weren't able to get us all of our boxes
Samantha S | Expérience généraleFront desk staff were very nice and helpful.
Tessa M | Premières impressionsNo complaints here, friendly staff and facility was clean.
LYNNA G | Expérience généraleMontana excellent customer service and they all get it done there efficiently.
Tom L | Premières impressionsMerci.
VICKI G | Expérience généraleThey did a great job! The employees were always friendly and willing to help. I was at this facility for over a year and would highly recommend! Thanks to everyone especially Montana!
kathi T | Expérience généraleThank you for the professional service and wonderful customer service shown during my rental.
Rosaline E | Expérience généraleMontana and her staff were friendly, accommodating, helpful, patient and respectful. I couldn't have had a better experience during a very stressful move from Florida during Christmas. Thank you all
Alexis O | Expérience générale.
Tom L | Expérience généraleLe personnel était amical et serviable.
Deborah W | Expérience généraleFacility was clean. The staff was professional and courtesy.
Cheryl H | Expérience généraleGreat service!
Anglea S | Expérience généraleMove out date is incorrect. I moved out on dec12 before noon. Your staff was informed and did not follow through.... Manager contacted and all issues appear to be resolved
Gene R | Expérience généraleJody and Montana were great! They were both super accommodating and helpful and made the transition in and out of the storage unit very smooth.
Ashlee L | Expérience généraleThe staff a bad situation into a very good experience. I really appreciate what Montana (the store manager) did for me. Thank you Montana.
Jack B | Expérience généraleclean and good access
Michael M | Expérience générale😀
Wendy A | Expérience généraleDid need the 10x18 storage after all. Staff couldn't have been nicer.
Carolyn G | RéservationEverybody was always great.
Brendan E | Expérience généraleManagement should have at least two people in the office during peek times. The staff was always busy and I had to wait on several occasions because there was only one person working.
Rodney C | Expérience généraleVery nice facility and great staff
jason C | Expérience généraleGreat experience.
gary s | Expérience généraleI didn’t like the fact that I had to pay for an entire month when I only needed it for 12 days
Tawanna T | Expérience généraleThank you, Jody for providing excellent customer service. Your follow up call to give me an update on your repair to my storage unit door and securing my contents was very much appreciated.
Laurie R | RéservationMy entire experience from online reservation to moving in to the unit was exceptional. This storage facility is superb in utility and personnel.
Thomas W | RéservationGreat staff
Tommy H | Expérience généraleStaff was excellent and great to work with.
BEN M | Expérience généraleEverything was great!
Daniel R | Expérience généraleVery easy to work with, had everything ready to go!
Daniel R | Expérience générale2 different times our pods were not ready for pick up .. staff overbworked... has to help with pod loading and spent 2 hours of our day when it should have been a quick process
cathy f | Expérience généraleCouldn't have been happier.
Daniel H | Expérience généraleThe staff is very friendly and helpful, they just need some help. The wait in line can be long. I also found the parking situation too be quite challenging. Overall, excellent experience.
Heather C | Expérience généraleStaff very friendly, professional, and helpful. I would definitely use this facility again.
lisa l | Expérience généraleStaff was very helpful.
Matthew F | Expérience généraleStaff members always top notch.
John V | Expérience généraleI was amazed at the cleanliness of my storage unit. When I cleaned out my belongings it still was bug free and the temperature kept my things in great condition. Very nice staff.
KATHY D | Expérience généraleVery good.staff
Manuel R | Expérience généraleYou should prorate months. I lucked up and found a place to move to 4 days after paying my rent and moved all my things out in a few days. I kept the lock on because I paid in full with no refund.
Kim E | Expérience générale