Évaluations des clients U-Haul Moving & Storage of Morningside

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Morningside

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Joseph C. le

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Le client n'a pas laissé de commentaire.

Christina V. le

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Easy to rent. Location was easy to find. Friendly ppl working there. I will rent from them again in the future.

Thomas S. le

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Le client n'a pas laissé de commentaire.

tommy B. le

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Rental I thought was 24 hours. Rented at 10 am only to find out it was due 9pm same day. Called number emailed to me and they extend it until 9am. Then had to extend it to 9pm that night. I returned it by 7. I had the truck 33 hours but rented it 3 times technically. Staff was extremely friendly and helpful though. I returned the truck right when they were closing at 7 so I didnt get to converse much when I dropped it off.

ANGELA K. le

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I'd recommend using uhaul.

Joseph A. le

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Le client n'a pas laissé de commentaire.

David J. le

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Customer service was excellent!

Amy M. le

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The trailer was a joke. I called several times and no one could give me answers to why I couldn't drive over 45 miles per hour with out the trailer bouncing

Anna B. le

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Le client n'a pas laissé de commentaire.

Ashley W. le

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Fire Timothy

Justin W. le

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Le client n'a pas laissé de commentaire.

Steve W. le

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Le client n'a pas laissé de commentaire.

Alichia R. le

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At our dropoff location, they verified that all the lights work. Our pickup location didn't, so I assume we would have been penalized if there was an issue due to the pickup location not making sure the truck was in good condition. Also, on a side note, your trucks should be replaced by more fuel efficient vehicles. We went 70 +/- miles and used almost half a tank.

Lacy R. le

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Le client n'a pas laissé de commentaire.

kevin J. le

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Uhaul, at least this location, is the biggest ripoff I’ve ever known! The $19.95 truck rental is a scam, they do not tell you about the outrageous fees not included in this price! If you’re going to make someone pay for the gas they use, which is understandable, then there’s absolutely no reason to charge them $/mile as well! On top of that, for the rate to be $0.83/mile!?!?!! Are you serious?!?!? I used to drive semi and my starting pay was $0.38/mile! Hell even senior drivers were lucky to make close to $0.50/mile!! And you wanna charge customers almost $1.00/mile on top of making them pay for gas and a flat rate!! I will never use Uhaul again! Better off renting a truck from Lowe’s or Menards or even paying your a**hole neighbor 50 bucks to use his pickup!

Richard J. le

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It was an extremely satisfying experience. Thank you.

Donald W. le

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My experience at the Muncie U-Haul location was great. The staff were friendly and helpful. My only complaint is that I had talked with an associate about the issues I had picking up my truck and that I wanted to speak to a manager about it. None was available but my info was taken and I was told I would receive a call from a manager later that day. I did not receive a call. Otherwise my experience at this location was great.

Thomas H. le

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I paid for 9 gallons of gas and drove 18 miles. The dude who checked me in said well I was running the air conditioner pretty high. What a crock of shit. 2 miles to the gallon. Beware because my guess is the tank isn't full when you leave.

Loretta P. le

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Le client n'a pas laissé de commentaire.

Joseph D. le

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Le client n'a pas laissé de commentaire.

Thomas S. le

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Muncie IN morning side location, auto transport trailer rental: Employees were great! But computer system froze, kept saying my tow vehicle was not suitable, and the auto transport trailer handle for the crank to lower and raise the tongue came off Fortunately I retained the crank in the truck cab so it did not fall off on the highway..Considerable trailer sway during the tow and trailer rt. turn signal failed. On a side note, my son got double booked on an auto transport in Indianapolis so the day did not make for a pleasant U-haul experience, You might update computer system so customers won't have to suffer while the system has to be rebooted.

Kenneth M. le

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Not a thing , perfect just the way it is

Kevin H. le

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Le client n'a pas laissé de commentaire.

Debra C. le

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Le client n'a pas laissé de commentaire.

Jared G. le

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The worker at this location (Timothy Stewart I believe) was great.

Rodney E. le

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Faster service

Russ C. le

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The people are extremely nice, but the 26 foot truck we got for a local move had an alignment issue and pulled hard to the right when the brake was applied. Told the worker. He said they'd have it looked at immediately. Good people.

Geoffrey H. le

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My reservation was not handled well, because my wife and I showed up to find that they had given away our truck. We were compensated with a larger truck for the same price, but while that was being arranged the employees all stood around discussing who was to blame without taking any responsibility themselves. The truck I was given was clean, but it was hard to drive at times because it had obvious maintenance issues such as lack of brake fluid and power steering fluid.

William E. le

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Le client n'a pas laissé de commentaire.

John K. le

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I've never had a bad truck rental, until now. The front end of this vehicle was a constant battle. Also, I agreed to the $40 insurance addition but was charged for the $80+ insurance addition.

Rollin M. le

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Le client n'a pas laissé de commentaire.

Robert A. le

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ever thing was great Thanks

Philip S. le

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Great experience at this location. My best experience with UHaul thus far. Staff was friendly and helpful. Facility was clean and well marked and I was helped right away.

Tori B. le

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Le client n'a pas laissé de commentaire.

James H. le

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Le client n'a pas laissé de commentaire.

Richard S. le

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Everything was really smooth and professional. I forgot my keys to my personal car when I came to my property to load up with the U haul truck. When we went to return the truck one of the employees graciously drove us home to get our keys to my vehicle. It is awesome to get great customer service and go above the call of duty.

Betty S. le

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This is one of the finest, cleanest, safest, and most professional facilities i have used. Dr. PHIL SPEARS

Cynethia J. le

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Thanks really appreciate your help

Betty S. le

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The facility and personnel were very courteous and PROFESSIONAL! Sabrina was EXCELLENT in everything. Thanks, Dr. Phil & Betty Spears

gregory k. le

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Very helpful staff.

Lynda N. le

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The staff is always friendly and helpful. I've used them a couple times and I've had good experiences each time.

john k. le

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Overall it was a clean storage place. But the alarm system sounds and then goes off by itself without anyone responding. Also feel I should be prorated back some money for not using the whole month.

Kathy F. le

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Easy and fast process

christa w. le

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They gave me the run around on my reservation

Vincent P. le

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Thank you Sabrina and staff.

Claire D. le

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I really enjoyed my time with Uhaul. Everyone was pleasant, I felt safe, and it was a breeze loading in and out my stuff.

Nathan R. le

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Very nice and convenient.

Scott S. le

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My only concern would be safety , doing some work above the building entrance with no protection for people walking below at doorway. Great experience with the truck rental and rental of a storage bay

Amanda R. le

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It was great! Would recommend & also would move back in at the end of the school year

Kim F. le

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Had a great experience with the Muncie Uhaul team. They were professional and happy to help. Facility was very clean. Trucks were well kept. Hard workers! Thanks Kim

Michelle G. le

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Very easy experience.

Lydia L. le

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Seriously, everyone was so nice and the free month of storage saved my butt.

BEVERLY B. le

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Professional and courteous! The lady that provided me service walked in and requested to assist me as the other young man was helping someone else. Knowledgeable! Should be recognized!

Don H. le

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Experience was great. The owner took care of us. She was very professional and went out of her way to help us.

nikole b. le

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They made it all easy!!

Kathy F. le

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Great service, helpful staff.

LaShona G. le

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Thank you

Dianna S. le

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I was contacted a day before I needed a reserved truck that I would have to pick up the truck in Anderson because it was no longer available. I was given 36 miles but not for my car's Xtra mileage

Danka M. le

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Everything went smoothly and the staff members were friendly and helpful.

Ben W. le

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Everyone was very nice and very helpful! Made the process very smooth, and the month free storage was awesome.

Katherine M. le

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Sabrina (Manager) maintains a great staff who works hard and is always working. They are all helpful and I sure did appreciate all the advice and help they gave us. Nothing but a 10/10 experience.

Thomas D. le

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It was an awesome experience and in the future if I ever need to storage again I will be back And I will recommend the storage facility to everyone

connie c. le

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Thank you

Karen T. le

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Great experience!

Jeffrey J. le

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Top shelf facility, wow, customer service by far the best I have ever seen, Ms. Burns and her staff so friendly and accommodating. The climate control was amazing. Have already recommended to other

Eddye H. le

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Going above and beyond to help thanks for great employees

Vincent P. le

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Selling a home and moving between states is stressful. Sabrina Burns went way above required consumer service expectations to help us went things did not go as planned. Please acknowledge her efforts!

Westly L. le

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Ever one was vary nice and I had a problem with my lights on my truck and thay help me get it fixed I was vary happy

Vivian Z. le

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Everyone was so helpful

Denisa A. le

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Everyone at this location was awesome but Sara was extraordinary thanks for everything lady !

Kent T. le

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The facility is brand new, clean and remarkably easy to use. The sign up process was quick and efficient. Moving in is simple and straightforward. Its exactly what I wanted in a self storage place.

Michelle L. le

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Great JOB!! Sabrina for the excellent customer service that she provided during my visit. She was very helpful d the process of renting and putting my reservation for the truck.

STEPHANIE B. le

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The guys that did my moving went over and above what needed to be done

John R. le

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Excellent experience

Carolyn L. le

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Sabrina was very courteous and patient. I appreciate the fact she was very informative.

jane l. le

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All staff was friendly. Like the large area to back into to offload and load items.

joseph m. le

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Overall a great experience.

Amy Y. le

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The staff was friendly and very funny.The units are clean,and well planned out.So far great experience!

Zachary C. le

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It really met my needs at the time.

johnny L. le

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Very good facility. Two small spots of dirt was on the floor of the storage units prior to move in. Otherwise the facilities were clean and great. The staff was courteous and professional.

Victoria L. le

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Sabrina is the bomb. Helped make what would normally be a stressful experience go smoothly. Everyone at the office were friendly and worked to ensure I had everything I needed for a successful move.

Victoria L. le

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The manager of this office Sabrina cares about her customers and it shows. She took great care of my equipment and storage needs after moving to IN from AZ. Efficient, kind and communicative.

Donna B. le

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very nice staff & building

Misty W. le

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Staff was very friendly and helpful. I highly recommend this location. The storage shed and very clean and taken care of.

Maya M. le

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It was a pain to get access to the facility. People working there were rude when I was trying to get questions answered. No weekend office hours was pretty limiting.

rich f. le

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Very convenent to the Ball State campus

Michael H. le

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Sabrina provided excellent customer service and made our experience a good one.

Donald W. le

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Very friendly staff and a clean well thought out air conditioned storage facility!! Will be back to store my son's college dorm things again next summer!

Sharon C. le

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quick, easy sign up and very friendly staff

Gary M. le

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A little confusion getting us checked in due to only being open a short time (computer system issues). But facility is brand new, building is nice and workers were really kind and very helpful!

kimberly b. le

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The service is great. It will be much much better once the hours open up more for the customer. The carts are great!!!

Jennifer R. le

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Sabrina and the staff went above and beyond to make our storage of our daughters wedding supplies an easy process. We appreciate the clean and secure facility and professional staff.