Customer Reviews for U-Haul Moving & Storage of Moultonborough

199 évaluations

1060 Whittier Hwy   Moultonborough, NH 03254

(603) 476-2382

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 3h pm
  • Sam : 8h am à 2h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm

Services dans cet établissement :

Pour nous contacter

(603) 476-2382

1060 Whittier Hwy
Moultonborough, NH 03254

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 3h pm
  • Sam : 8h am à 2h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

I have ALWAYS found the staff friendly, helpful, and professional. I work different days and different hours however, I am ALWAYS able to access my stuff whenever I need to and is convenient for me. Keep up the GREAT work!!

Arlie H.  |  Premières impressions 
Évaluation :
5

Customer service rep here was also great. I wasn't sure if this site was manned to help with trucks and started the self check process myself and he came right out to take care of it for me!

JOSEPH F. 
Évaluation :
5

Brian could not have been more helpful. Left my name with him a month or so ago to contact me is a certain size unit became available and he did.

Lynda S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent V. 
Évaluation :
5

Brian is very attentive and helpful. He does a great job!!

Amy S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexandra T.  |  Premières impressions 
Évaluation :
5

Excellent service

Angel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

Brian was awesome … keep him there

Andrew C. 
Évaluation :
1

Brian-Christian Taylor was extremely rude and short while trying to resolve an issue. He also hung up on me when I tried to explain the situation. He also charged me 29,95 for a truck rental when he said he would charge 19,95 because the truck I wanted was not available. This guys attitude was absolutely terrible and management should seriously reconsider his employment.

Nathan D. 
Évaluation :
5

Once again, another great rental experience in the Moultonborough Uhaul office. Thanks for all your help Brian! It was a pleasure meeting you and your help and attitude made my moving experience a whole lot easier. Many thanks!

Debra L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert S.  |  Premières impressions 
Évaluation :
5

Brian is great to work with. Knows his stuff and made recommendations that helped make my rental an easier process! Thanks Brian!

Ken S. 
Évaluation :
5

Mr. Taylor made what is always a positive UHaul experience an exceptional one. He is professional, knowledgeable and patient. I rented storage space, a trailer, a truck and bought boxes & bubble wrap and through it all, he made the move go smoothly. Round of applause and gold stars awarded. Je la recommande fortement.

Lynda J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS P. 
Évaluation :
5

Super friendly. Nice man.

Margaret C. 
Évaluation :
5

Hello, I just wanted to take a minute and write this review. Most folks only take the time to write about an unpleasant experience but I had just the opposite and wanted to let you know. This is the second truck I have rented in the past couple weeks for my move. BRIAN at the Moultonborough, NH location made this experience and easy and pleasant one. He was incredibly patient, polite and personable. He made every effort to secure the vehicles I needed and came through with exactly what I needed. He was helpful with info regarding the trucks, how to save on gas mileage, etc. I imagine his job is not always easy and can be stressful with customer's request and demands but all in all I was so very grateful for his help and just wanted to let you know. Warm regards, Debra Lentz

Debra L. 
Évaluation :
4

Tony and Ramona were awesome

Judy F.  |  Expérience générale 
Évaluation :
5

Fast pick up, easy drop off.

Derek M. 
Évaluation :
5

Our first experience with U Haul and it was easy and efficient on both ends.

KIMBERLEY M. 
Évaluation :
5

My experience was great and I don't think it could be better!!!

James C. 
Évaluation :
5

Brian was very helpful and curious.

Louis B.  |  Premières impressions 
Évaluation :
4

Don't double book! I didn't get the size truck I had reserved weeks in advance and was forced to settle for a smaller truck 45 minutes away. The only redeeming part was I was fairly compensated for my trouble.

Edward D. 
Évaluation :
3

Had to pick up at location different from the one requested. Very inconvenient and the second time this has happened. Will look for a different solution in future moves.

Christopher F. 
Évaluation :
5

Brian was great, helped me out so much.Very compassionate about customer service.I am very grateful.Thank you Brian, will be getting a U-haul very soon thanks to Brian and his customer service ethics.

Carrie O.  |  Premières impressions 
Évaluation :
5

Drop off was after hours. I spoke to the gentleman before they closed and I was told no problem leave it in the parking lot in front of the store. And he would check it in the next Morning. Great service excellent experience thank you

Dale L. 
Évaluation :
5

All went very well

Louis B. 
Évaluation :
5

This location was perfect and the drop off was quick and professional.

Michael M. 
Évaluation :
5

Brian was awesome and a HUGE help to me. Really appreciate everything he did to help me get the trailer and my packing supplies.

Erin A. 
Évaluation :
5

Brian in Moultonbourgh was awesome!

Leslie L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erik T. 
Évaluation :
5

The gentlemen that took care of me was top notch. Take care of this guy because good employees are hard tp come by these days.

Roswell G. 
Évaluation :
5

Fantastic experience.

Dana Katheryne S. 
Évaluation :
5

I've been to this location twice now. The owners are knowledgeable and helpful. I'm appreciative of their dependability.

Carol M. 
Évaluation :
1

Have the drop off within reason of drop off

MARY B. 
Évaluation :
5

Everyone at Moultonborough has been great, their

Bradley M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
5

Great experience

Timothy B. 
Évaluation :
5

Tony is absolutely amazing, and extremely accommodating, and so informative! I will definitely be using his services for our next move, thanks a bunch!!

LEEANN H. 
Évaluation :
5

Tony is a Great Guy to do business with ! 👍👍

Donald M. 
Évaluation :
5

Dropped off early - no problems

John B. 
Évaluation :
5

I have had the pleasure of being helped by Tony at this location. He has been the best. Friendly, knowledgeable and professional! Totally, recommend this location!

KENNETH S. 
Évaluation :
5

Tony at this location has been extremely helpful on several occasions. He is friendly, professional and is genuinely interested in making the Uhaul experience the best it can be. Thank you, Tony

Ken S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Witol R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary N. 
Évaluation :
5

NO ISSUES.

ANN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jaron J. 
Évaluation :
3

Did unattended return so didn't see anyone or get a look at the facilities.

Lawrence R. 
Évaluation :
5

This location is the best. The owner is dedicated to customer service!

Robin W. 
Évaluation :
5

It was a pleasure to work with Tony at U Haul Moultonborough. He got me in and out nice and quick.

Anthony M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gilbert C. 
Évaluation :
5

Everything was perfect !! except an additional 76 $charge to drop off at this location or drive an hour each direction out of our way to drop off . .

Harry W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LYNNEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H. 
Évaluation :
5

See above

JAMES P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ralph V.  |  Expérience générale 
Évaluation :
5

open more extended hours on weekend please....

Catherine C. 
Évaluation :
5

The truck that I initially picked up had the battery die. While I was talking with Road Side Assit., Tony from the Moultonboro location called the Concord location to secure me a new truck. This was above and beyond!- and easily the fastest way for me to get back on the road. Thanks to Tony (Moultonboro) and Tyler (Concord) for saving the day for me.

DAVE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin W. 
Évaluation :
5

I have rented from this location many times and the service is always outstanding.

David M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles B. 
Évaluation :
4

Storage garage worked well for us, no security or rodent issues with our goods in storage. We were at the point where did not need the space any longer.

DIXON R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle M. 
Évaluation :
3

When it snowed, it would enter under the door, the gate was stuck open in the Winter, gate was blocked by a return truck and when called about it, (Tony) declined to come fix it because he had to drive from Tilton and our move was canceled. I suggested he put up new signs that said "Do not block gate" but he gave me some reason about people higher up problems. Signs are soo worn you can barely read letters because they have disappeared. Other signs also need replaced. I was also quoted 160,00 $/month for B-27 but when I got there, I was told 194,00 $/month. 160,00 $/month is what helped me decide to store there, so it was disappointing to find out otherwise!!

Lou N.  |  Expérience générale 
Évaluation :
4

The self-checking was a pain and not very well designed. The Keybox was not labeled so we had to try each of the locks to see which one opened. Lots of steps.

Rick V. 
Évaluation :
3

I had issues with reservations, where promises by Sarah were not kept. Overall, the move was made horrible by promises of extending the return date after rental unit was given away to someone else. Additional promises were made to waive the two day late fee,, as we were told to drive 25 miles away to drop off at a closed facility.. These promises were not kept, causing additional stress, chaos, and expenses. In the future, we will use a professional moving company.

STEVEN N. 
Évaluation :
5

Such a pleasant experience renting from U-Haul Moving and Storage of Moutonborough. A+ in customer service!

Carole J. 
Évaluation :
5

The van was all ready as soon as I arrived. They young lady was very polite and friendly. Explained what my responsibilities were, and offered me additional equipment and insurance, Absolutely would recommend the Moultonboro store to any one!

Frederick S. 
Évaluation :
5

Very nice having this U-Haul location in Moultonborough, I never left town. I had the need to move furniture between 2 houses a 1/4 mile apart. I finished this task quickly ! Thanks ! ðŸ'ðŸ'

Donald M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JUDY B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis S. 
Évaluation :
5

Je

Bill R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donna R.  |  Premières impressions 
Évaluation :
5

Tony at the Moultonborough location was amazing! He was helpful and kind, and provided the best service possible. He made the experience stress free, which we appreciated.

Debbi K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jean S. 
Évaluation :
5

Rental agent was friendly and knowledgeable. Very easy to do business with. Very nice people. I will definitely use them again in the future.

Scott S. 
Évaluation :
4

Wouldn't accept my debit card.

Jennifer E. 
Évaluation :
5

I am a regular Uhaul renter and Tony at the Moultonboro location is very customer oriented! Over and above 5 star service!

Robin W. 
Évaluation :
5

Amazing support and experience from the GM there - thanks very much

James S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert C. 
Évaluation :
5

already the best Uhaul service ever

Donna K. 
Évaluation :
5

Keep up the good work.

Mervin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacey J. 
Évaluation :
5

Friendly professional place of business

Donna K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles B. 
Évaluation :
3

Like I said I was already moved into my unit before Uhaul took over

Michelle R.  |  Premières impressions 
Évaluation :
5

Only one comment. When I first got into the truck the floor was VERY slippery. I think the products used in cleaning the truck made for a slippery surface. I could envision someone slipping and falling out of the truck. Once everything dried it was OK. By the way, the two folks working that day were excellent. Very nice and super helpful. They deserve a gold star!

Daniel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALAN S. 
Évaluation :
5

Great service and friendly help. Would highly recommend.

Brent G. 
Évaluation :
5

Anthony and the young woman working there were awesome. They were both super helpful. I appreciated their great customer service. Made my trip so much easier.

Erin A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole L. 
Évaluation :
5

Need more vans; truck was OK for my job but more fatiguing to drive(lots of wind noise on interstate highway).

Peter B. 
Évaluation :
5

prompt, friendly, easy service with an impeccably clean vehicle. Clear directions and no hassle .Very well done

Charles D. 
Évaluation :
5

The people at this location are the best.

Charles I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEANETTE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nicole G. 
Évaluation :
5

Best customer service I have ever had truly a kind helpful Manager

Donna K. 
Évaluation :
5

My original contract had the incorrect amount of fuel listed. Nick from Marion Mobil did make a note on it but wasn't able to correct it in the computer. Tony at the drop off place was able to correct it and even called to let me know he had. Very professional as well as thoughtful to notify me.

Lori G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ilia P. 
Évaluation :
5

Tony at Moultonboro Uhaul goes above and beyond! Thanks, Robin

Robin W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
5

Anthony was very helpful, great guy.

Paul S. 
Évaluation :
5

Self return feature is excellent and easy!

Ilia P. 
Évaluation :
5

Tony was super helpful over the phone and got things set up in advance. On the day of my move, Jason was extremely helpful and friendly. The whole process was quite seamless. I appreciate everyone's help along the way.

Richard B.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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