Évaluations des clients U-Haul Moving & Storage of N Las Vegas

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of N Las Vegas

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Cecilia O. le

Évaluation :

The man who rented us the uhaul was so friendly and nice. It made our experience easy and really good

John L. le

Évaluation :

Nothing. Great customer service by all employees. Brian Slack is an excellent manager

Jesus C. le

Évaluation :

First I don’t know why the guy at the counter asked my girlfriend for her drivers license and phone number when I was the one renting the Tow trailer. Then he took a picture of me. Waited outside for the guy to help with the tow trailer. I ended putting it on myself cause it was taking to long and had to have the tow trailer back by 6. The return was however quick.

Mayolo R. le

Évaluation :

Horrible service called for a late drop off was given attitude over the phn was over charged for gas said 6 gallons when in drove it like 25 miles

tamara B. le

Évaluation :

The lady was not clear on the new policy of returning the vehicle after hours and I've been a customer for over 20 years. I contacted customer service to get dispute put in so we will see.

Francisco G. le

Évaluation :

It was difficult finding instructions for drop offs outside of business hours. This was also not communicated when I picked up the rental. I had to look at my contract and find this information as well as find the key drop off. This was inconvenient as I was in a hurry to the airport.

Natacha N. le

Évaluation :

I traveled a total of 35 to 40 miles maximum! and they charged me 63 miles. Not good!

ANNETTE B. le

Évaluation :

have refund credited to account in a more timely fashion, other wise everything was great.

Jeys A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Rick C. le

Évaluation :

N/A

Sheree G. le

Évaluation :

Make sure that the customer understands the important $20.00 fee for the after hours service fee when returning with checking out.

Donice B. le

Évaluation :

Le client n'a pas laissé de commentaire.

DELISA M. le

Évaluation :

We were serviced and I use service for not having a nice word to discribe how sarcastic and arrogant behavior of the agent. As I reached for the business card on the counter I was surprised that the manager was the Arrogant and sarcastic person in front of us. As I spoke he cuts you off in the middle of your sentence. I had been sent to the location for there were issued with the computer at my previous UHaul location. He stayed we don't have anything to do with am that location they are an independent contractor. I asked about my credit card he repeated nothing todo with them. Proceeded with the rental he later called the main office to cancel the card after stating nothing to do with them. It was the first time renting and last time I will EVER use this location Las Vegas Blvd and Civic Center. The truck was dirty inside especially the steering wheel it was filthy. The lock on back was very hard to open. I called back and his answer was just turn the key again rude and sarcastic, ignoring the fact that the lock may need oil. There was no need to approach the unprofessional manager. Very nasty and unprofessional. Horrible first experience.

Barbara F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Erich T. le

Évaluation :

The owner and staff at this location provided me an Outstanding customer experience. You can immediately tell the owner has high expectations, truly cares about service, and has trained his people to exceed customer expectations.

Jason K. le

Évaluation :

Got us in, out and on our way with professionalism and courtesy.

Jack Y. le

Évaluation :

Le client n'a pas laissé de commentaire.

Abraham R. le

Évaluation :

Owner op needs to learn how to talk to his customers and staff Will keep going to U-Haul but never to this location again

terry M. le

Évaluation :

I couldn't see anything being out of place or the inside area. The man in charge was very respectable,the gentleman outside checking the van to make sure all was in proper condition & lights ,breaks,blinkers etc were working the same way as rented it.Everything overall was really great! Thank You! Mr.Terry McComsey.

Jacqueline H. le

Évaluation :

Le client n'a pas laissé de commentaire.

DAVE S. le

Évaluation :

Clear and straight forward information. Very friendly despite being very busy.

Susan A. le

Évaluation :

Awesome service!

Gladys P. le

Évaluation :

The Gentleman that helped me was so Awesome.... I Thank You So Much....

Mary J. le

Évaluation :

The only improvement I would make is to provide more customer parking spaces.

Shakilah J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael H. le

Évaluation :

Have a truck at original rental location This is a we r uhaul and want to feel good anout ourselves survey not a we want to know how we can imptove the piss poor management we are running

Claude V. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dennis H. le

Évaluation :

I don't think any improvement everything was great, Thank you

Alachia G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Richard D. le

Évaluation :

Le client n'a pas laissé de commentaire.

John L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Luis C. le

Évaluation :

Great first time experience

Don G. le

Évaluation :

Le client n'a pas laissé de commentaire.

TIA C. le

Évaluation :

Brian has great customer service skills!!

Carol S. le

Évaluation :

Le client n'a pas laissé de commentaire.

kristy g. le

Évaluation :

Great service

Elizabeth P. le

Évaluation :

The store was quite busy both times I went in. Everyone was very friendly and professional. All the staff were very accomodating.

LISA H. le

Évaluation :

Brian was always rude when we make payments to my husband and I. Not ever rent from there ever again.

Mica R. le

Évaluation :

Every thing was. Smoooth!!