For some reason I was charged 57 $and there is no explanation on the paperworkKimberly B. | Premières impressions
Customer Reviews for U-Haul Moving & Storage of Nampa
Pour nous contacter
Nampa, ID 83651
(Bus I-84 Ne Of Karcher Mall)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The staff was super friendly & very helpful I will recommend this facility to everyone ❤️marisa c. | Premières impressions
Leave as is!paul H.
Le client n'a pas laissé de commentaire.Marco O.
Le client n'a pas laissé de commentaire.Albert F.
Le client n'a pas laissé de commentaire.Virginia L.
Le client n'a pas laissé de commentaire.Jaime C.
Le client n'a pas laissé de commentaire.Brendon M.
Le client n'a pas laissé de commentaire.ADAM V.
The lady there was not friendly at allMICHAEL H.
Excellent customer service and technical skills thank you so much!Elizabeth T.
Le client n'a pas laissé de commentaire.Gordon G.
Le client n'a pas laissé de commentaire.Thomas L. | Premières impressions
The staff was very friendly and professional. I highly recommend this uhaul location.Michael C.
Le client n'a pas laissé de commentaire.Lynne C. | Online Move In
Le client n'a pas laissé de commentaire.Coleton S. | Premières impressions
Le client n'a pas laissé de commentaire.Christy L.
Le client n'a pas laissé de commentaire.William S.
Dixie Cook provided exceptional, above and beyond, customer service.PAUL R.
Wow, what amazing customer service both picking up and dropping off. This is a well run store and I will definitely be using it for all our rental needs!Monique Z.
I don't have any suggestions. I've used this location several times in the last couple of years. They've always had the equipment I've needed. Their sevice has always been quick and friendly.Mark D.
Le client n'a pas laissé de commentaire.Kayla F.
The female employee that helped me when I returned the trailer was grumpy and lacked customer service skills.Jay D.
Le client n'a pas laissé de commentaire.jenny c. | Expérience générale
The older woman that helped us has a very bad attitude. She is abrasive and rude. I will never go back to this location if she still works there.VALERIE H.
the customer service at this location is amazing!!! Always willing to do their very bestSheri J.
Excellent service. They were very friendly and went out of there way to take care of us. No improvement necessary!Bruce C.
Don't make promises that can't be delivered. Clean the vehicles in between customers. Don't ignore what we say.Daniel H.
Le client n'a pas laissé de commentaire.Todd T.
Le client n'a pas laissé de commentaire.Andrew C. | Expérience générale
Le client n'a pas laissé de commentaire.Sami A.
I DON'T KNOW ONE OF THE STAFF WAS VERY CURT AND RUDE BECOUSE I TOOK THE TRL TO THE WRONG PLACE ðŸ˜‘......David H.
When I made the reservation, I asked when the return would need to be made--was there a grace period of a couple hours. The agent said we could keep it from noon to 7 pm the following day. Then on the final bill, we were charged for two days. The truck was smaller than what we had requested, so it took longer than we thought, but I wasn't concerned because we had been told we could keep it until later in the day. Please correct this.Howard A.
The facility is wonderful the staff is one of the greatest that I've dealt with.lori w. | Expérience générale
Le client n'a pas laissé de commentaire.john M.
Le client n'a pas laissé de commentaire.Kelly O. | Premières impressions
The lighting for larger units is not good. It's hard to see when inside and towards the back of an individual unit. We had to use a flashlight.Athena S. | Expérience générale
Le client n'a pas laissé de commentaire.KRISTEN A. | Premières impressions
The Nampa crew has always been attentive and responsive. The covered RV storage area is great except it needs blacktop. RV's get pretty dusty!BILL H. | Expérience générale
Customer service was helping me, but stopped to answer his cell phone. Then proceeded to make me wait another 15 min while he talked to someone about something. Also I returned my rental. But was unaware of the hassle about all the pictures. I rented for 6 hrs. He put only 5. I used only 2. Picked up at 6p returned at 8p. Drove maybe 5 blocks round trip from location. I may have typed wrong miles or something, cause they charged me and an extra 41.00.. I do understand I didn't get the pictures right cause I already locked and dropped the key. But it only cost me 7$ to fill gas back up to full at gas station that was literally next door. I tried to call and discuss this matter but was on hold for more than 20 min and hung up. I feel wronged by your company, and employees as they could have easily went and verified I only drove maybe 5 miles. But would not answer the phone..Bradley S.
Le client n'a pas laissé de commentaire.RON B. | Expérience générale
Computers were slow and there was a little bit of a wait time because of that. Otherwise, the customer service was excellent and they were very friendly and tended to my needs.Luis G.
Linda was awesomeâ€¦taking care of us & our travel needs.Melinda S.
Le client n'a pas laissé de commentaire.Melissa M.
Le client n'a pas laissé de commentaire.CLYDE H.
Le client n'a pas laissé de commentaire.Mark N.
Le client n'a pas laissé de commentaire.MATTHEW E.
Very helpfulLonnie S.
Everything was perfect!!! Such great employees and customer service.Daren P.
We rented the trailer and paid the deposit of 60 $in cash and we were promised to be able to get the deposit upon return on Monday. We are going to move to Europe and needed the cash back for the flights. However, the return location folks were issuing a check. We contacted the U-Haul rep, Jason, who promised to deposit the money on our account by Wednesday. However, the money never showed up, and on Friday, we contacted Jason again. He promised to call back, as he was driving. He never called back, and when I tried to call again, he did not answer. This is not customer service becoming of a company like U-Haul. I am not at my old address to pick up a check, as I am flying to Europe on Monday, the 25th of October!Jari V.
Front desk man was so awesome to my two boys and I! I will definitely be coming back for the Nampa location!Jessica P.
Fix the tires on that truckJohn C.
Le client n'a pas laissé de commentaire.Stan A. | Expérience générale
I'm not sure exactly what happened if it wasn't maintenanced correctly or what. The situation that happened yesterday should never have happened all I had was a sectional couch driving through speed limit on the freeway and the engine started to smoke until it shutdown. I had my wife and daughter with me so this terrified them. With all the smoke we thought it was going to catch fire. Unless something happens I will never use nor will I recommend uhaul ever again.Alejandro G.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.Olive M.
AlLL employees are excellent, professional, and very friendly. It is an exceptional business! I highly recommend the Nampa, Idaho store to meet your moving ond or your storage needs.margaret s. | Premières impressions
Le client n'a pas laissé de commentaire.DREW W.
Linda was very nice to work with very efficient and very professionalBENNY E.
Really appreciate the professionalism of the customer operation staff.Danny K.
The location was awesomeBrian B.
Le client n'a pas laissé de commentaire.James J.
I was incredibly impressed with Dixie as she remained calm and helpful when it turned out that my rental had been double booked. She gave me several options and jumped up when she saw my vehicle being returned. She quickly made sure it was clean and ready for me. All this was done with a smile. When I returned the vehicle, she still had a big smile for me. She was super helpful and calm on a day filled with anxiety for me. Thank you Dixie for everything!Elizabeth P.
Le client n'a pas laissé de commentaire.Laura L. | Premières impressions
Le client n'a pas laissé de commentaire.Charles A.
Le client n'a pas laissé de commentaire.BARRETT S.
Le client n'a pas laissé de commentaire.Ronald H.
Uhaul really worked with us at both ends of our journey. Everyone was extremely helpful and niceðŸ'Kelly M.
Le client n'a pas laissé de commentaire.Caleb S.
We could not drop off the equipment on time due to traffic, so we called to let them know that we would be dropping off one hour late, yet the staff still charged us a full extra day charge, for one darn hour. I will not be picking up or returning to this location again.Travis F.
Le client n'a pas laissé de commentaire.Louie C.
People were very friendly & polite. Je les recommanderais à n'importe qui.denise H.
Didn't receive confirmation when I drop offted B.
Le client n'a pas laissé de commentaire.MICHAEL S.
Very friendly and helpful - would rent again for sure!Peter B.
Keep a crew in their like the manager, witch i think thay have.Good service starts at the top.PAUL M.
Le client n'a pas laissé de commentaire.Wesley R.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.Octavian P.
Le client n'a pas laissé de commentaire.Alexander Y.
Le client n'a pas laissé de commentaire.Roz P.
Le client n'a pas laissé de commentaire.rick d. | Premières impressions
Le client n'a pas laissé de commentaire.Richard C.
Staff was professional and courteousTony G.
Awful service. We will never use U-Haul again. the app didn't work when we arrived. We tried for hours without Luck. We had to go to a different location. Ruined our moving day completely.Anthony R.
Le client n'a pas laissé de commentaire.Ben P.
you have good people and good service. thank youK Erik P.
All I ask is double check the fuel gauge before sending a truck out. I was told it was full and it was barely above 3/4. Other than that everything was goodDonald C.
Excellent customer serviceBEN R.
Le client n'a pas laissé de commentaire.Kelvin P.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.MACKENZIE G. | Expérience générale
Le client n'a pas laissé de commentaire.Anatoly V.
Dixie is the best employee I have ever delt with.she care about the customer you need more people that care that muchMichele S.
The inside of the truck indicated a 25 $discount if truck swept clean which we did. I mentioned the discount to the individual working but seemed to ignore it. I did not receive a discount.Jay R.
Let them know how to turn the ac on !!!!Jimmie T.
Le client n'a pas laissé de commentaire.TERESA M.
Le client n'a pas laissé de commentaire.gil S.
Le client n'a pas laissé de commentaire.DARYL S.
I done everything over the phone haven't actually been to the location yet , we live in Fairbanks Alaska . Friends Carl & Nancy Tompkin's have their motorhome there and said the operation was top notch !kent k. | Premières impressions
More knowledgeable CSR rep at the front counter. He didn't know how to print a receipt. The installer seems to have done an excellent job.steve C.
Le client n'a pas laissé de commentaire.Dale M. | Expérience générale
Le client n'a pas laissé de commentaire.niki O.
called asked if I could drop off the trailer Jim told me bring it down drove in they unhooked the trailer and drove away.JERRY O.
Le client n'a pas laissé de commentaire.mark J.
Le client n'a pas laissé de commentaire.Molly A.
Le client n'a pas laissé de commentaire.Cinnamon M. | Premières impressions
Le client n'a pas laissé de commentaire.Cinnamon M. | Expérience générale
Le client n'a pas laissé de commentaire.Henry C.
The entire experience with uhaul was amazing. Everything was convenient and on time. I've already recommended using the uhaul boxes to another person. Keep up the good work!Jason S.
The people there were amazing they helped with everything I had question on or needed and ended up refunding me the money for one of the things I rented because I never used it. I would definitely highly recommend and will most definitely be telling people I know!Jennifer M.
Le client n'a pas laissé de commentaire.Eric P.
Truck issues 1. When truck went 50 miles it started to vibre really bad in front area. 2. Windshield was dirty and didn't have Windshield wash liquid. 3. Head lights didn't have enough brightness to see at night. The people who works in customer service were awesome.PEDRO R.
Le client n'a pas laissé de commentaire.Roger Q.
Le client n'a pas laissé de commentaire.Jack H.
Le client n'a pas laissé de commentaire.Jordan H. | Online Move In
Le client n'a pas laissé de commentaire.Kandace G.
They were vey friendly and helpfulMICHELE S. | Premières impressions
Le client n'a pas laissé de commentaire.Martha W.
Thank you! Fabulous service 🙂Lori Y. | Premières impressions
Le client n'a pas laissé de commentaire.Charles M.
Le client n'a pas laissé de commentaire.Adam W.
The owner is very accommodating and personable. You can tell she is one of those people that loves her job .I felt like she really appreciated our business.Thomas R.
Le client n'a pas laissé de commentaire.SUNDAY C.
The first 5 we had plenty but the second 5 we didn't have any:(Kelly M.
Le client n'a pas laissé de commentaire.michelle b. | Expérience générale
I had the best service all the way around. Everyone from beginning to end we nice an accommodating. Being stressed with a move out of State, everyone at Uhaul made it so easy for me.marisa w. | Premières impressions
Best all-around storage experience I've ever had.Jacob H. | Premières impressions
I very happy with the large storages for RV/Trailers.Juan V. | Premières impressions
Le client n'a pas laissé de commentaire.Taffani h. | Premières impressions
Your staff was very friendly, helpful and welcoming. I enjoyed the check in process. The facility is well organized and my storage unit clean.Juliann H. | Premières impressions
This facility has excellent parking for large rv’s.Carl T. | Premières impressions
Le client n'a pas laissé de commentaire.Andrew C. | Premières impressions
Le client n'a pas laissé de commentaire.SHARON R. | Premières impressions
Competitive prices and climate control units help preserve my items in storage.greg M. | Premières impressions
Le client n'a pas laissé de commentaire.David G. | Premières impressions
Easy to find & everyone was helpful & freindly. Manager Linda Hudson was a big help with great attitude, a real pleasure doing business with her & the facility.terry m. | Premières impressions
Outstanding staff !!cordell e. | Premières impressions
Le client n'a pas laissé de commentaire.Joseph G. | Premières impressions
Le client n'a pas laissé de commentaire.JOSE E. | Premières impressions
Le client n'a pas laissé de commentaire.Maggie F. | Premières impressions
Best everrobert f. | Premières impressions
Everything was great. I'd reserved a storage unit online and when I arrived on the scheduled date everything was ready for me.Thomas F. | Premières impressions
Everyone here is very helpful and nice. I am very happy with our choice to store at this facility.MACKENZIE G. | Premières impressions
Everything was treated like professionals excellentROGELIO I. | Premières impressions
Very kind and helpful especially Linda.lejean m. | Premières impressions
The customer service was horrible I had a regional manager named Scott yelling at me and talking down to me over me to bring the chair next to me also when looking at the receipt they are still trying to call me for the doll even though the dark the tale of your three morning it's okay if you need to drive can a horrible experienceHillary N. | Premières impressions
We came to U-Haul to store our RV. The staff (Dixie, James, and the manager Linda) were all extremely nice and helpful and made our move-in experience very easy! We would highly recommend this facility to anyone looking for a nice, clean place to store. And the bonus to that? Really nice people to work with!tina c. | Premières impressions
Le client n'a pas laissé de commentaire.Sean B. | Premières impressions
Easy to work withWeslee W. | Premières impressions
Linda is awesomeSAM B. | Premières impressions
Long wait when checking inBianca H. | Premières impressions
Le client n'a pas laissé de commentaire.George G. | Premières impressions
Le client n'a pas laissé de commentaire.paul s. | Premières impressions
Linda was incredibly helpful and made the entire process very easy! We were a bit turned around as we took a back way to get to the facility. I called to ask about pulling in as we are new trailer owners and backing up is a bit scary. Linda wasn't able to pick up the call and I didn't leave a message, but within 5 minutes she called me back anyhow and gave us great advice so we didn't have to back up our rig. I was impressed! She was very professional and had a great sense of humor which our family appreciates!!! It is a little drive for us, but well worth it. We will be sharing our experience with friends and highly recommend working with Linda.E. Chris M. | Premières impressions
Le client n'a pas laissé de commentaire.Dale M. | Premières impressions
Being friendly would help. The service was good, but we were treated like one more cog in the machine. Very impersonal.John C. | Premières impressions
Le client n'a pas laissé de commentaire.Carol M. | Premières impressions
All went well.William R. | Premières impressions
Thanks so much for you help. The manager was amazing.pam j. | Premières impressions
They are great and very helpfulDebra G. | Premières impressions
great serviceCarolyn M. | Réservation
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