Customer Reviews for U-Haul Moving & Storage of Nashville

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Nashville

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Thomas K.
Rating:

Uhaul truck with 11000 miles had a significant oil leak at the end of my journey. Caused a mess on my driveway.

vielka O.
Rating:

Customer did not leave a comment.

Antionne G. | Overall Experience |
Rating:

Very very good

tiffani R.
Rating:

Hire better costumer service management was very rude and unprofessional at the upmost.

lashond j. | First Impressions |
Rating:

Customer did not leave a comment.

Roger M.
Rating:

Customer did not leave a comment.

Brandon T. | Overall Experience |
Rating:

The manager Tiffany was incredibly rude to me. She costed me an extra 1.5hrs on my move. When we originally came to the property with true friends, she said we were fine where we were. After the first hour, she was rude to my movers and me. She kept making them move the truck after my time had started. I understand the stresses of being a GM is being one myself, but that doesn't give the manager the right to yell and be rude to a customer that respectfully asks a question. Then she hangs up on me and refuses to give me a way to speak to her supervisor and continued to hang up on me for about 5-10 min. I mean she was incredibly rude. I will never use this location ever again. I don't understand why she was making my truck move all morning because she wasn't doing that on the night we moved in. I had to wait almost 2hrs to move in. That manager Tiffany needs some in depth customer service and anger management training. One of her associates even stated to me yesterday that Tiffany was going through a lot but it doesn't excuse the way she's been acting. I can't refer anyone I know to this location. If I do, they would act out after dealing with her.

Josh A. | Overall Experience |
Rating:

I just wana say thank you very much ! I appreciate uhaul as a company and this particular location for being there and helping me and my family with not only 1 but 2 units during my struggles after my home was hit and destroyed by the tornado ,if it wasnt for the kindness that yall have offered and presented I wouldn't have had a place for anything .I did manage to salvage some stuff I was able to save more than I had expected ! So i again appreciate everything !

Ronald B.
Rating:

Customer did not leave a comment.

Candace B. | Overall Experience |
Rating:

You guys were so great. Having just went through a tornado and not knowing what to do, you guys helped me get a storage unit and were the absolute friendliest staff In the midst of pure chaos. Thank you from the bottom of my heart for your generosity. It helped relieve me of an immense amount of stress.

James R.
Rating:

THANK YOU for a wonderful experience during a terrible time. I rented this equipment during the Coronavirus situation, and I coudl not have been more impressed with how they handled distribution of the vehicles, and stayed on top of the situation. Nothing was delayed, they were positive and welcoming (even while staying safe and using the phone to call in), and the vehicle was clean and sanitized. Again, I just say thank you for doing a great job during a stressful time.

Terry H. | First Impressions |
Rating:

Parking is an issue.

Nakia L.
Rating:

Customer did not leave a comment.

Stormy W. | First Impressions |
Rating:

I have a lot to say but I’ll run out of room. The parking and unloading area is so very inadequate, making the experience unbearable. This has been the worst experience I’ve ever had with U-Haul and would not recommend any Nashville TN U-Haul Storage to anyone. I have spoken to customer service about my experience with everything including the fact that the original facility in Nashville did not have a unit available for me even though I had a reservation and she saw it in the computer. I was there with a 26 foot truck and hired movers to empty it. She said there was nothing she could do and told me to try to get one at UHaul on Fesslers. I moved from 580 miles away and had to scramble to find a place to store my things. Costumer service offered a $30 gift certificate to use for any UHaul product or service.

Julia C. | Overall Experience |
Rating:

Customer did not leave a comment.

Jane S. | First Impressions |
Rating:

All of the staff was kind and provided the information to enter, exit and all questions asked. I could have rented at another facility for less money but I have always had a good experience with U Haul and now using them for my storage in my new home state of Nashville.

NICK B.
Rating:

Interior was a bit muddy and dirty, which isn't quite normal when you pick these things up, but I didn't really care one way or another. I suppose it takes the pressure off of returning it clean ;)

KAM K. | Overall Experience |
Rating:

Not enough parking

PHALON H. | First Impressions |
Rating:

Very polite, Helpful, and Professional Above All!

Jori I.
Rating:

The parking lot is very small and there is only one way In and out for the amount of business they had .

Connie S. | First Impressions |
Rating:

Customer did not leave a comment.

Lindsey S. | First Impressions |
Rating:

The staff was very friendly and very helpful! They explained clearly what the check-in procedures were and what we needed to do to pick up our things in the future. The provided dolly/flat beds were very helpful. We had a great experience while moving our things in!

Merri B.
Rating:

Customer did not leave a comment.

Sherry M.
Rating:

Customer did not leave a comment.

Jeff M.
Rating:

Unable to give me a receipt, promised all was ok and it would be emailed to me. Never received anything and 2 days later I was charged $61 for who knows what. They were extremely busy and probably an honest mistake.

jennifer R.
Rating:

I had a great experience! The store was extremely chaotic due to the recent tornadoes and the staff handled all the customers with care & compassion.

Kim M.
Rating:

Staff were pleasant and professional in spite of being overwhelmed as a result of recent tornadoes. They are to be commended.

nicole f. | First Impressions |
Rating:

Customer did not leave a comment.

Allan K.
Rating:

Customer did not leave a comment.

John P. | First Impressions |
Rating:

You need to have more flat carts available for moving (although to be fair, no one expected the tornado to wipe so many people out in Nashville). Also, it's better to explain that you have to swipe in TWO places to check out properly. But otherwise it's good.

Kathryn S. | First Impressions |
Rating:

This U-Haul self storage center let us store our stuff here for a month free so we could get back on our feet after the tornado. They were so nice and accommodating. We are truly blessed for uhaul during this time!

Ashley C. | First Impressions |
Rating:

Though the lobby was busy because of the disaster, the staff was still able to be optimistic and helpful.

Katerria D.
Rating:

Customer did not leave a comment.

Craig F.
Rating:

Customer did not leave a comment.

Julia K.
Rating:

Bianca was absolutely wonderful. helpful, kind, and patient. one of the best customer service experiences i’ve ever had in my life. thank you. so much

CYNTREL L. | First Impressions |
Rating:

Most phenomenal staff ever

Robert R.
Rating:

Insufficient parking and staffing. Staff was great but severely understaffed for a Saturday

Richard W.
Rating:

Customer did not leave a comment.

Christopher P. | First Impressions |
Rating:

Staff was super friendly and walked me through the whole process. It was my first storage rental after a move and it couldn’t have gone any smoother. The 2 ladies who were working when I came in were both amazing. It was the end of the month and the place was packed with returns, rentals, locks having to be cut off, etc. I had reserved a unit that was way too small for what I had to store. They got me in the perfect sized unit and walked me through everything. Kudos to uhaul for hiring such amazing people! I was in hospitality management for over 20 years and the way these employees handled every situation in a super timely and professional manner was beyond impressive. I highly recommend this location!

Angel R.
Rating:

Customer did not leave a comment.

Christopher D.
Rating:

Customer did not leave a comment.

Robert M.
Rating:

Tiffany & Madison were great!

kerry a. | Overall Experience |
Rating:

Customer did not leave a comment.

Jane L.
Rating:

Customer did not leave a comment.

Karen W.
Rating:

Not a thing! I have rented 3 trucks from them in the past 2 months. I won’t go to another store. The two girls that took care of me were great!

Felisha B.
Rating:

Customer friendly, clean, climate controlled, and secured. Tiffany, thanks for awesome service all around!!! I will definitely recommend and use again!

Randall L. | First Impressions |
Rating:

Very helpful front desk. Tiffany was excellent. Nice clean facility. Safe.

Willie C.
Rating:

Be nicer to customers.

jerry C. | First Impressions |
Rating:

I'm very happy with the customer service and their kindness I would recommend them to my family and friends also to anyone, Thank you so much 506 Fesslers lane U-Haul.

Joan O.
Rating:

Fabulous young lady at the desk. Excellent service. Kind and extremely professional. Excellent representative of the company

Cynthia M.
Rating:

Very friendly staff ... smooth and a pleasure to do business with!!!!

Angela M. | Overall Experience |
Rating:

Friendly and knowledgeable staff.

Angela M.
Rating:

Customer did not leave a comment.

Micah E.
Rating:

Customer did not leave a comment.

Robert M. | First Impressions |
Rating:

Tiffany was wonderful! We drove straight in from Chicago and needed a place to store our misc. items. She was very accommodating & very welcoming. What a great welcome, introducing us to TN. Thanks!

Dara S. | First Impressions |
Rating:

Staff was very helpful, patient and friendly. Storage facility clean and easy to navigate.

Alana W.
Rating:

We had an issue that management and the UHAUL customer service were unwilling and uncaring to solve. Very disappointing.

Dara S.
Rating:

Customer did not leave a comment.

Michael D.
Rating:

Girl at the counter was awesome! Super helpful and friendly.

Jamie A.
Rating:

Was told the truck had 3/4 tank of fuel and would need to be returned at that level. Got 2 miles down the road and noticed the fuel level was actually at 1/3 tank. Called location and the girl who issued truck said she had accidentally issued us the wrong truck and would have the manager call. Manager called shortly after and said, "you would have had to bring this to our attention before leaving here. The truck will have to be returned with 3/4 tank of fuel to avoid penalty fees." So, we returned the truck with $50 more fuel than when we rented it to avoid extra fees and decided to deal with corporate later since she was so rude. I have reached out to corporate, who agreed with me that this was not their policy, they did see where there was much less fuel than 3/4 tank, they would have the Nashville AD call me and issue a credit, but no such luck yet. Havent heard from anyone or received a credit. This started on 1/14/20. It is now 1/26/20. Ridiculous.

dan D.
Rating:

Great job

christina s. | First Impressions |
Rating:

If customer service is key to existing and potential customers or business, then the young lady named Madison truly dropped the ball with the way she handled my check in. She was unprofessional.

Cesar T.
Rating:

Customer did not leave a comment.

Beth A. | First Impressions |
Rating:

A very easy process to rent a storage unit. The staff was very helpful and the facility is very clean and seems very secure.

Christopher M.
Rating:

Customer did not leave a comment.

Linda M.
Rating:

The furniture dolly was worthless. it needed to be square and with a solid surface. Tiffany and Madison were great! They are professional and so very helpful! This was the second time I’ve used this location and one other girl, don’t know her name, was also helpful and very nice! I would recommend you guys to everyone who needs a truck! Thanks so much!

George W.
Rating:

Customer did not leave a comment.

Enrique R. | Overall Experience |
Rating:

I was very happy from the very first time I spoke with the Manager Tiffany. She was very helpful and professional. The facility was in excellent condition and very secure.

Kevin M.
Rating:

Customer did not leave a comment.

Alan F.
Rating:

The attendant (I have forgotten her name, but she has dreadlocks) was very helpful and thorough and friendly!

James D M.
Rating:

The truck was out of alignment so the steering was more difficult than it should be.

Katrina M.
Rating:

Customer did not leave a comment.

Pamela H.
Rating:

Customer did not leave a comment.

Regina H.
Rating:

Customer did not leave a comment.

Jarrod B.
Rating:

Customer did not leave a comment.

Anthony L.
Rating:

Too expensive truck rentals!

Chicqutar C. | First Impressions |
Rating:

very informative!!!!!!!

Marty S. | Overall Experience |
Rating:

Love is in air love this place Tiffany n staff r great in today's society u just don't find this kind of service u need to give them all a raise 🕺💃$$$✌️

Krista S.
Rating:

I don't think u can improve this please Tiffany n here staff r super she runs a very clean house was a pleasure to have a person into days society has plesant n honest hard workers n knowledgeable Thank You Tiffany n staff. Marty n Krista

Jeffrey W.
Rating:

Customer did not leave a comment.

Joshua M. | First Impressions |
Rating:

Awesome. Very pleasant experience.

Robert S. | Overall Experience |
Rating:

Wasn't 24 hours access

Nicole W.
Rating:

The app was terrible, it took so long to check out. I was stood there for about 30 mins!

arhtea a. | First Impressions |
Rating:

the facility as a whole

Jessie M. | Overall Experience |
Rating:

This was my first time renting a storage unit and I felt like they had great amenities. Usage of the carts and elevators made the moving process easy. I felt very safe storing my personal belongings.

Calithea S.
Rating:

I called Terrica out if Memphis office regarding location drop off change- she met my needs being that I rented a storage unit and the next assigned drop off location would have caused me to drive an empty truck 25 miles away

Nikki M. | Overall Experience |
Rating:

Satisfied

KAM K. | First Impressions |
Rating:

Truck was not suited for a long drive.. check engine light went on and off. Had to jam a roll of paper towels between the seat and door to stop the door rattle. Cargo door was hard to close. plus more

Chonte L.
Rating:

Customer did not leave a comment.

Joseph P.
Rating:

Customer did not leave a comment.

Thomas S. | Overall Experience |
Rating:

Everything was great,.

Joann B.
Rating:

Customer did not leave a comment.

Stuart O.
Rating:

Customer did not leave a comment.

Rush P.
Rating:

I would like to take a moment to let you know that the young lady working Sunday the 17th was fantastic. Best experience I've ever had at a U-haul.

Michael T.
Rating:

truck stunk

Raven H.
Rating:

The chemicals used to clean the uhaul made it unbearable to breathe. We had to spend the day with the windows rolled down in winter weather. There are so many more eco friendly non harsh cleaning agents on the market. I feel bad for the employees having to clean with that stuff. It’s a roundup lawsuit waiting to happen.

Marcus B.
Rating:

Customer did not leave a comment.

Jocelyn M. | Overall Experience |
Rating:

This was a great facility! Everyone was so nice and the staff was incredible.

Cassandra B.
Rating:

Customer support at front desk was clear and concise with process. Vehicle was clean and easy to use. All expectations were fulfilled for moving experience.

Michael M.
Rating:

Customer did not leave a comment.

Robert V.
Rating:

Customer did not leave a comment.

NATHAN D.
Rating:

Customer did not leave a comment.

Shana S.
Rating:

Customer did not leave a comment.

Angela R.
Rating:

Customer did not leave a comment.

John M.
Rating:

Madison Dart is a must keep employee. she helped me so much. Where other would have just been robotic! Her knowledge and bed side manor is absolutely brilliant! First impressions make or break certain situations! Well she makes situations,problems, and anything in between a surprisingly lovely space between the mundane moments that come with paper work. She needs a raise and a promotion! Thank you John T. McGrady

Alexandra J. | Overall Experience |
Rating:

Great experience. I'm a young woman and was going to the unit I was renting by myself quite often. Never once did I feel unsafe. Everyone I interacted with on the staff was helpful and friendly!

Dwight T.
Rating:

??% grade A Service

Ryan T. | Overall Experience |
Rating:

Awesome Service! Thank you!!!

Brandy W. | Overall Experience |
Rating:

Great manager!

Corey G.
Rating:

The front of the truck was covered with bugs. The personnel was very helpful when the mobile check in wouldn’t work.

Khaliss B. | First Impressions |
Rating:

Its was good but i basically had to attempt to return the truck to 3 different locations but everything is returned thank u

Frederick G. | Overall Experience |
Rating:

Everything was perfect

John R. | First Impressions |
Rating:

Great experience - very professional - a high recommend - very impressive facility and Tiffany sure knows how to run it

Robert V.
Rating:

Customer did not leave a comment.

Benjamin P.
Rating:

Customer did not leave a comment.

Craig F.
Rating:

I was told to fill the tank where it was when I picked it up. I did, but was charged 8.50 for gas. No big deal as I was very happy with the rental, but I didn’t understand.

Enrique M R.
Rating:

I was very happy with the service from Tiffany the General Manager. She was very helpful.

Veronica R. | Overall Experience |
Rating:

Staff was great and very easy move-in as well as checkout! Would definitely use this facility again.

Wilfido B.
Rating:

good

Amanda C. | Overall Experience |
Rating:

Staff is incredibly helpful!

Guelay E.
Rating:

The outside mirrors of the Cargo van I rented were not automatic, meaning, I couldn't adjust the passenger side mirror when I was sitting in the driver seat. I ended up managing, but it was slightly unnerving.

Osilys G.
Rating:

Customer did not leave a comment.

Mark B.
Rating:

One of the best locations I've ever been to.

Christopher D.
Rating:

Quick and easy!

Jill K. | First Impressions |
Rating:

Make sure to get your reservation complete and call the location to verify it is there before moving!!! If I am charged twoce for 2 different storage units I am going to be highly upset!!!

Wesley M. | First Impressions |
Rating:

Tiffany was very helpful and understanding of my storage situation. Thank you and highly recommend this location for those who want good customer service.

Clara B.
Rating:

Front desk assistant was nice. However, she informed me that my pick up was from the Uhaul on 8th Ave which was incorrect. I think that was a technical error on Uhal's end and not the clerk.

Colin M.
Rating:

Customer did not leave a comment.

John K.
Rating:

Staff at this location were hands down the best most accommodating people . This experience was the most pleasant experience I’ve had and I’ve been renting U-Haul for decades

Silvia M.
Rating:

Customer did not leave a comment.

Ryan T. | First Impressions |
Rating:

Thank you to Madison!!!! We came in with low spirits. We were put in a really bad situation with our new home. Madison helped us out and was wonderful. They recently dropped their prices!

alphonso m. | First Impressions |
Rating:

i have been to three locations in nashville in the last week the service has been above averagea at those locations

Ken S. | Overall Experience |
Rating:

Just needed a storage space for about two weeks. Very friendly, helpful people. Top notch.

Sara P.
Rating:

Y'all do an AMAZING AWESOME EXCELLENT job as always ?????? THANKS ??

Ansley M. | Overall Experience |
Rating:

This U-Haul facility was very clean. The staff and owner were exceptionally helpful and kind. I used the 1 month of free storage after renting a truck, and it was well worth it. Thanks!

sandra b. | First Impressions |
Rating:

Very good service

Melissa M.
Rating:

Customer did not leave a comment.

Djuana M.
Rating:

Tiffany gets an A++, the smoothest return we have ever had. She was multi-tasking and still more efficient than any return location we have encountered, (and it was a crazy holiday weekend). Thank you Tiffany!

Joseph P.
Rating:

Customer did not leave a comment.

William A.
Rating:

Customer did not leave a comment.

Joshua W. | First Impressions |
Rating:

The company had great storage options, but lacked in the parking/load and unload zones.

Larry G. | First Impressions |
Rating:

Helpful cuerdeus.all good👍

Genevieve H.
Rating:

Customer did not leave a comment.

sarah j. | Overall Experience |
Rating:

Everything was amazing!

Otisdrevius R.
Rating:

Customer did not leave a comment.

David H. | First Impressions |
Rating:

Thank you

Kaeli S. | Overall Experience |
Rating:

Easiest and most low maintenance storage i've used. friendly and informative staff.

Margret G. | Overall Experience |
Rating:

It took over an hour to set up storage due to the printer and cc reader not working on one of the computers. She moved the card machine and it deleted my information so we had to start over again.

Albert D.
Rating:

Offer to adjust side mirrors on trucks. They cannot be adjusted because they were too tightly mounted and some kind of wrench was needed. This was a safety hazard... I could only see the side of the truck on the drivers side and 2 lanes to the right on the passenger side.

Calogero N.
Rating:

Customer did not leave a comment.

Sally B.
Rating:

Customer did not leave a comment.

Michael E.
Rating:

They were the rental location I have ever dealt with. Professional, efficient, courteous, fast, accurate. Just the best and noticeably good.

Tammy S.
Rating:

Customer did not leave a comment.

Patrick S.
Rating:

Service provided by the employees at this uhaul location was excellent. They couldn't have been nicer. Service provided by uhaul corporate and the app experience are trash. Don't bother with the app or ever try to contact customer service, just go to this location and deal directly with their wonderful staff.

David H.
Rating:

Customer did not leave a comment.

Skylar J. | Overall Experience |
Rating:

My storage experience was easy and stress-free. Thanks U-Haul Moving & Storage!

Susan B. | Overall Experience |
Rating:

Excellent storage experience!

Kameron S. | First Impressions |
Rating:

Tyler C. Was BEYOND excellent!

Amanda C. | First Impressions |
Rating:

Bianca (Saturday morning shift) was incredibly helpful and friendly. While the loading/unloading zone is very small, I am glad I chose this location

Jon Paul S.
Rating:

Once again, greeted with a smile and hello , check in went great . Do wish you might could recoup some of your money (insurance) if there are no issues.

Elaine O.
Rating:

Customer did not leave a comment.

Allison J.
Rating:

Great experience--very helpful customer service, clean and safe location, and the truck was in great shape. Highly recommend! Thanks Tiffany!

Sean C.
Rating:

Customer did not leave a comment.

YoKasta L. | First Impressions |
Rating:

One suggestion: There should be a way for the person on duty to reset the elevators when the power goes out on the weekends - my husband and I were stuck in one on Sunday afternoon!

Janet T. | Overall Experience |
Rating:

Tyler was extremely professional, communicated everything I needed to know clearly, and despite being the only staff on, managed to help multiple clients efficiently.

sarah j. | First Impressions |
Rating:

They were so pleasant and helpful. The facility is also new and very clean.

Wilson V. | Overall Experience |
Rating:

Nicest UHual storage facility that I have encountered. Exceptionally clean and easily accessible. Parking lot could be bigger through for turning around w/ trailers, etc...

Ryan T. | Overall Experience |
Rating:

Ms. Terry (the local owner) is always there...and like any business big or small it shows. Not only in operations and facilities, but in a passion to obtain/retain your customers. Love it.

Janice H. | First Impressions |
Rating:

Convenient and staff was very accommodating!

Mark F. | Overall Experience |
Rating:

The elevator at this facility is absolutely horrible to work with. Something needs to be done to make it easier for everyone to move stuff up and down.

Virginia C. | First Impressions |
Rating:

Fantastic facility!

Melissa W. | First Impressions |
Rating:

My rep was awesome. He really made my experience better

Sarah B. | Overall Experience |
Rating:

This storage facility is easy to access from all neighborhoods around Nashville. The parking is somewhat tricky but no other complaints. The building is new and very clean and well-maintained.

Marisa P. | Overall Experience |
Rating:

The facility is well taken care of and a pleasant atmosphere.

salar a. | Overall Experience |
Rating:

The staff were so welcoming and acting professionally, and the place was very clean and well organized. Thanks a lot for everything.

STEVE M. | Overall Experience |
Rating:

This place is top notch. Highly recommend!

Lena H. | Overall Experience |
Rating:

Everyone was helpful!

Colin H. | First Impressions |
Rating:

Katrina was fantastic. She saved our bacon after we were unable to move into our new apartment and needed somewhere to store everything we owned. She was friendly and professional.

salar a. | First Impressions |
Rating:

The staff were respectful and professional and very helpful.

Skylar J. | First Impressions |
Rating:

Tiffany was so nice when I called from Virginia. She was very helpful and made reserving the right size unit from afar every easy.

jason a. | Overall Experience |
Rating:

Tiffany and her crew are amazing!!! They offer the best customer service I have ever experienced in the past 15 years of dealing with uhaul! Best uhaul location ever!!!

Louis C. | Overall Experience |
Rating:

Great

Joesph R. | Overall Experience |
Rating:

Bianca was very friendly and helpful with all our needs. The rest of the staff was friendly as well. Great experience!

sallie w. | First Impressions |
Rating:

Staff was very helpful and professional.

jason a. | Overall Experience |
Rating:

Amazing service! Tiffany provided is with great customer service!

Brian B. | Overall Experience |
Rating:

It as great!

Andy V. | Overall Experience |
Rating:

Would use again! Very Friendly

Katlyn V. | Overall Experience |
Rating:

I mainly interacted with one of the managers, but she was absolutely lovely and helpful.

Sara P. | Overall Experience |
Rating:

Everyone was very nice and always happy to help. Thanks 😊

willie c. | First Impressions |
Rating:

The young lady that helped me was very awesome had very good customer service would hire her in a heartbeat

Earl E. | First Impressions |
Rating:

Building was spotless. Staff was gracious and helpful. Thanks to Ms. Terry for all the help.

Katherine M. | Overall Experience |
Rating:

Very professional and great customer service

ERIN O. | First Impressions |
Rating:

excellent customer service + very nice facility! Had issues w/ elevator freezing up. Get WiFi for online truck return- service is poor under the covered lot. Give units closer to elevator! Many open..

Nancy B. | First Impressions |
Rating:

Service was fast and employee was very nice and friendly plus helpful!

MARGARET G. | Overall Experience |
Rating:

This was the best storage place. I wish they had one in Cali

matt G. | Overall Experience |
Rating:

Great experience..thank you for the help getting settled here in Nashville

Haorld S. | First Impressions |
Rating:

Great service

Sara P. | First Impressions |
Rating:

Have had the most excellent service from this business. Extremely helpful and friendly ☺️

Yolanda G. | First Impressions |
Rating:

Pleasant experience and professional staff.

Mark C. | First Impressions |
Rating:

Great service!

michael h. | First Impressions |
Rating:

Employees were helpful and knowledgeable.

Christopher C. | First Impressions |
Rating:

Everyone here was extremely helpful and the facilities were very clean and state-of-the-art.

Katherine M. | First Impressions |
Rating:

She was cry informative professional and polite. Left me with no questions to ask .

Rukiya B. | First Impressions |
Rating:

Uhaul made it a very smooth transition for me.the storage facility is immaculate, clean, well lit & safe! Tyler customer service was excellent! He was very knowledgeable, nice & never put me in a rush

Julianna T. | First Impressions |
Rating:

I was amazed at how clean, how modern, how organized the place was. The manager Tiffany is awesome.

Lon C. | Overall Experience |
Rating:

It would be nice if they prorated a refund when you get out before the deadline because, let's face it, storage is expensive.

Andrea P. | First Impressions |
Rating:

Tyler and the rest of the staff we're awesome but if you have to talk with the over flow people then they do not know what they are talking about

marita G. | First Impressions |
Rating:

Outstanding customer service!😊

Scott T. | Overall Experience |
Rating:

I definitely would recommend your storage facility to anyone I know who needs your services. The location was easy to access, the covered loading/unloading area was great, and the operation was aweso.

James A. | Overall Experience |
Rating:

Excellent facility. Nice people. Convenient to the 40

Michael B. | First Impressions |
Rating:

Literally do not know what I would do without this specific place. I have nothing but the best to say.

sharon m. | First Impressions |
Rating:

They lie, cheat, steal. I would NEVER EVER EVER recommend to anyone.

sharon m. | Overall Experience |
Rating:

They lied and claimed things were broke and it was not. Charged more for gas, but I filled it back up to where it was when I rented it. They had rental time wrong. They spelled my name wrong as well.

julia S. | Overall Experience |
Rating:

Really a fantastic facility, and they were on top of looking after my unit. I would absolutely use this location again for storage. The staff went above and beyond.

tonya y. | Overall Experience |
Rating:

This was our first time using a storage. And the employees made us feel like family. Keep up the good work.😁

Brandon B. | First Impressions |
Rating:

I don't have my papwerwork but the gentleman that helped, Tyler?, was awesome. He explained everything effectively and helped us get a location that would help with our short term situation.

Dail W. | Overall Experience |
Rating:

Everything was great

Anthony W. | First Impressions |
Rating:

Wonderful move - in experience !!!

julia S. | First Impressions |
Rating:

A beautiful facility, Tyler was so helpful. Made it all so very easy and stress free! Thank you -

Ticoria W. | First Impressions |
Rating:

Taylor was amazing and totally patient with me. Thank you for a great experience for my first time in Nashville, Tennessee!

TONY L. | Overall Experience |
Rating:

TIffany did a great job

NSILO T. | Overall Experience |
Rating:

Great place, only left due to finding a unit closer to my job and a bit cheaper.

STACEY K. | Overall Experience |
Rating:

Thank you for helping me.

SHERRI ANN M. | Reservation |
Rating:

I will always use U Haul services. Staff very helpful and knowledgeable about their equipment.

Lawrence S. | Overall Experience |
Rating:

This was clean, well-lit, and secure. The thing that stands out is the friendliness and helpfulness of the staff.

No reviews have been submitted for this location.

Back
To Top