Le client n'a pas laissé de commentaire.Krista W. | Premières impressions
Customer Reviews for U-Haul Moving & Storage of Newmarket
Pour nous contacter
Newmarket, ON L3Y8T3
(@ Hwy 404)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Better customer service! Horrible customer service and even worse management!KEYVAN A.
Your worker helped me troubleshoot a light not working issue ,thx alotMIGUEL J.
Nothing, The staff are always pleasant and helpful.Joseph W.
Both the pick up and drop off were were done quickly and professionally by all involved at the Newmarket location. The team there is knowledgeable and friendly. Well done.Michael A.
Truck was great but they need more car haulers that would of made this a 5 star rating !BEAU W.
Better parking for customers. There is not enough parking for such a busy place. Other than that the service and vehicles and pretty darn good. Don GDon G.
As I emptied my unit, it was apparent that water had gotten in. Any boxes I had on the floor were damaged and were starting to grow mould.Brad P. | Expérience générale
Vans/ trucks should not be sprayed with Febreeze or other air freshener for cleaning purposes- many people have allergies to such strong scents. Chlorox or Lysol disinfecting wipes should only be used instead for cleaning between customers. Strong scent resulted in a headache for me.David R.
Le client n'a pas laissé de commentaire.Oscar C.
Le client n'a pas laissé de commentaire.sargay S.
Staff was not friendly and didn't use his best manners to talk to us.Joseph V.
one of the best uhaul experiences around .FRANKH E.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.SAMUEL M.
Le client n'a pas laissé de commentaire.MARCOS J.
Le client n'a pas laissé de commentaire.SAHAND J.
Stark difference to my last rental at another location. Staff were quick, knowledgeable and in proper supply to handle my rental and rental and other questions I posed.Scott L.
Le client n'a pas laissé de commentaire.VLADIMIR G.
Le client n'a pas laissé de commentaire.JOSEPHJAMES P.
The unit I rented was supposed to be a 5'x5'x5' and is actually 4,5x4,5x3,5 don't appreciate paying for something that wasn't true.Pamela J. | Premières impressions
Le client n'a pas laissé de commentaire.PAULG C.
Great service, they helped me extend my rental very easily, and the self-service check-out was a breeze.Salmaan A.
Le client n'a pas laissé de commentaire.MICHAELD Z.
Le client n'a pas laissé de commentaire.Julie N.
First time we use the location, great staff! Easy pickup and drop off. I highly recommend this location.WAYNED T.
Le client n'a pas laissé de commentaire.Diego A.
Le client n'a pas laissé de commentaire.Soheila D.
Pay attention to orders as I ordered an appliance dolly but got a utility dolly which was useless to my movers, 2 x fridge, 2 x stove, 1 freezer, 1 heavy hutch, and 1 heavy desk which cost me 100,00 $ more to pay movers to lift.DEBBRA A W.
Le client n'a pas laissé de commentaire.ROGERL C.
Le client n'a pas laissé de commentaire.ROGERL C.
Le client n'a pas laissé de commentaire.SUSAN R.
Le client n'a pas laissé de commentaire.XINGLIANG L.
Le client n'a pas laissé de commentaire.LESLIEJ K.
Le client n'a pas laissé de commentaire.Mary Anne G.
The staff was very professional , helpful and polite . I would recommend this location for any of your moving needs , as you will be well taken care of. Moving is a very stressful time, but the staff made me feel comfortable and at ease! Thank you for a very pleasant experience ðŸ˜ŠLYNDA B.
Le client n'a pas laissé de commentaire.Rouslan M.
There was not quite as much gas as shown on the printout/web page, but the slider to adjust it was not very precise so I had to leave it as it was. Small point though - overall the service was great though.Jason D.
Le client n'a pas laissé de commentaire.BArry C.
Everything went smoothly from the reservation process to the vehicle pick up and return of the vehicle. Billing process all by email was smooth. A low stress part of my move and much appreciated.JAMESH D.
Le client n'a pas laissé de commentaire.JOHN T.
Just wanted to send a special thank you to Suzanne, who is an amazing customer service rep!! She was such a wonderful person to deal with during a stressful time, when most of the trucks were booked. She ensured that we had one to make the move for my daughter, son in law and 4 Grandchildren went smoothly!! I would return just to deal with her!!!TRACYA C.
Le client n'a pas laissé de commentaire.CARLOS D.
Le client n'a pas laissé de commentaire.LUISA H.
Le client n'a pas laissé de commentaire.EMILYKATE C.
Le client n'a pas laissé de commentaire.Jennifer G. | Expérience générale
Nothing - team was fantastic at pickup and return. Will use this location again in the future. Reservation team was super flexible.CHRISTOPHERA C.
The lots were too busy with self storage customers. In my case the main roadway was blocked by a customer loading a storage unit and refused to move out of they way. This location is too busy with storage customers for the easy movement of rental trailers and equipment,ROBERTL R.
Le client n'a pas laissé de commentaire.MARCOMARIO D.
Did not get the size of truck, pick up city or time requested even though we booked a o th in advance. Would recommend to friends that they book with anyone other than uhaul. The customer Service was the worst I have experienced. Awful attitude expressing that they don't care about the clients. Will look at any other options rather than book uhaul againRONALD C.
Great Experience. Truck read and clean and in good condition.TREVOR H.
Staff was very helpful. We didn't get the truck we wanted due to a breakdown but this was not the staffs fault and they did everything to make the situation a good as possible.Brett M.
Le client n'a pas laissé de commentaire.DAVIDALLAN C.
Le client n'a pas laissé de commentaire.ARTEM Y.
Le client n'a pas laissé de commentaire.THOMAS W.
everything was amazing even accommodated for my change in drop off location complaint was left on hold for 37 minutes just to ask a question regarding the truckERIC S.
Staff were great.Stephen H. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERTN C.
Le client n'a pas laissé de commentaire.ANTONIO D.
The staff are amazing!!! It was a great experience.LESLIE-ANNE H.
Le client n'a pas laissé de commentaire.IVAN Y.
The person who helped with the hitch outside was awesome! Very helpful!MICHAEL B.
Le client n'a pas laissé de commentaire.MASOUD M.
Le client n'a pas laissé de commentaire.YOTAM B.
Le client n'a pas laissé de commentaire.SERGE J.
Excellent value!Phyllida F.
Le client n'a pas laissé de commentaire.Kevin S. | Expérience générale
Le client n'a pas laissé de commentaire.Nathalie B.
Delayed my move by 2 hours as my initial location wasn't opened and didnt put the key in the lock box. They also didnt even come to open the location at the posted time. So I had to drive across town to another location, and cost me time, money and huge hassle. Never using UHAUL again.John W. G. M.
Le client n'a pas laissé de commentaire.ROCK PORT I. | Expérience générale
Friendly and efficient staff. Thanks for the quick and quality service.MARTIN P.
The employees at the location were extremely helpful and polite (both pick up and drop off). The van was pulled up in front and waiting for us. Overall a great experience and would absolutely rent from them again!Erin R.
Le client n'a pas laissé de commentaire.Marc C.
I feel all the personnel are well trained, very knowledgeable on all the vehicles / trailers, polite and extremely helpful as well as professional It's always a pleasure dealing with the staff. MerciSILAS T.
Great customer service! Very helpful. Excellent return vehicle service!!! No hassles. Would use UHaul again!!CINZIA G.
Le client n'a pas laissé de commentaire.GARY M.
The trailer wasn't working well at all Lookink to be rembourse please .alex S.
uhaul rep which i spoke to when arriving was rude while hooking up the truck. and tried to refuse my equipment. as stated on the site i used a 1 7/8" ball at 5,000lb capacity as stated on site and fender trailer. rep stated he would not hook me up unless i had a 2" i then installed my 2" and the rep tried to say my drop was too low. not a very positive individual that had a shitty attitude.Kevin S.
No complaints about the service or process at all. The vehicle was in better shape than I expected, most of the review process was done online, and the return was really quick. Overall, a great job.MARKJ M.
Le client n'a pas laissé de commentaire.Ashbeal Z.
I frequently use this particular location when I need a truck rental. I have ALWAYS(100 %) experienced professional, courteous and expeditious service with the great staff at the Harry Walker(Newmarket) location. I will continue to do so and continue to recommend this location to those in need of rental equipment in this area.TERRYW S.
Le client n'a pas laissé de commentaire.Anna B.
Amazing service every time from the gentleman that helped me out I wish I could remember his name !! But he needs all the accolades possible !!!, never rude or disgruntled!!! Thank you see you on September 1st.ADRIAAN K.
Le client n'a pas laissé de commentaire.DMITRII P.
Le client n'a pas laissé de commentaire.Kui D.
Nice stuff and quick serviceHao Z.
Le client n'a pas laissé de commentaire.JOSEF D.
The young fellow that booked my trailer also hooked it up when I returned to pick it up. This person is a excellent representative for any company to have. He's very efficient regarding his roll with uhaul and should be recognized for his work. Than you.GORDON B.
Le client n'a pas laissé de commentaire.MOHAMMAD T.
Le client n'a pas laissé de commentaire.CONSTANTIN M. | Expérience générale
Eduardo was phenomenal!cohen J.
Le client n'a pas laissé de commentaire.ISTVAN B.
Nothing for me the process was very smooth and uncomplicatedJACOBE D.
Le client n'a pas laissé de commentaire.NICOLEM B.
Le client n'a pas laissé de commentaire.Tyler M.
Le client n'a pas laissé de commentaire.JUNFENG W.
The location was fine. The overall rental experience left something to be desired. We "resurved" a one way truck from Aurora to Owen Sound 3 weeks before our move. The days before we are told no one way trucks are available. This was an extremely difficult situation to resolve as Owen Sound is over 2 hrs away and there is no transit between. What is the meaning of a reservation? There has to be a way for you to manage these vehicles better.William O.
Le client n'a pas laissé de commentaire.VICTOR V.
Le client n'a pas laissé de commentaire.Steven V.
Le client n'a pas laissé de commentaire.ANDREWRONALD H.
Le client n'a pas laissé de commentaire.RICHARDA G.
Le client n'a pas laissé de commentaire.RAVI S.
Le client n'a pas laissé de commentaire.PETER N. | Expérience générale
Le client n'a pas laissé de commentaire.GEORGEC S.
The woman behind the counter was extremely knowledgeable and helpful.Camillo M.
Working personnel advised me that for almost 200 km of usage I would pay 20 $on top of the rental fees. Without questioning I proceed woth rental and later I was charged 200 $not 20 $for mileage I used. I relied on what the clerk told me but I was surprised when I saw 200 $. He should have clearly told me roughly you would pay 200,00 $ not 20,00 $. Then I would make a better decision whether I would wanted to rent the truck or not .SHAHBAZ Z.
Family owned and operated - very happy with all visits.ROBERT A.
The trailer was mechanically maintained. The Trailer needed to be swept out by the previous renter to make sure there were no nails or metal objects remaining when the next customer picks up the trailer. That responsibility needs to reinforced in policy so that the person that drops off the trailer sweeps out the debris before returning because handover to the next customer is immediately the same day and uhaul staff doesn't have the time to clean.MICHAEL W.
Le client n'a pas laissé de commentaire.David G. | Expérience générale
Le client n'a pas laissé de commentaire.Bassem S. | Expérience générale
Le client n'a pas laissé de commentaire.Angela P. | Expérience générale
Le client n'a pas laissé de commentaire.Alan M. | Premières impressions
Great staff in newmarket fantastic peopleSteven T. | Expérience générale
Le client n'a pas laissé de commentaire.Edison M. | Expérience générale
Le client n'a pas laissé de commentaire.Marc K. | Premières impressions
I emailed several times with no response. I rented the unit for two years and when we moved out some of belongings were water damages from a roof leak. Also they changed the doors at some point and whoever was the installer broke our glass vase by the door. The vase was only 60 dollars so I won't cry about that but it would of been honest if someone just let us know. Lastly they kept raising the price every few months. I wasn't going to write a review but they kept sending me notification to please write a review.Josip J. | Expérience générale
You implemented a price increase a month into my lease, which your company told me if I prepaid you would hold the rate I agreed to in the first place. Some would consider this a slimey business practice and forcing a customer to prepay. I would have if I had the money. So your business practice hurts the less fortunate that those that have an abundance of funds available to them. So no I won't recommend your services to others.Will H. | Expérience générale
Le client n'a pas laissé de commentaire.susan k. | Expérience générale
Le client n'a pas laissé de commentaire.Frank P. | Expérience générale
Le client n'a pas laissé de commentaire.Denise W. | Premières impressions
Suzanne is so helpful!!Sho Clean H. | Premières impressions
Le client n'a pas laissé de commentaire.Allison G. | Premières impressions
Happy with the transactionDonald B. | Premières impressions
Le client n'a pas laissé de commentaire.Sho-Clean H. | Premières impressions
Great service but was charged for a gas penalty. I returned it with the same level, but the sheet that had the gas amount written down was wrong. The milage was incorrect as well, but they fixed that issue. I was sent pictures so hopefully we can fix the gas issue. Overall good service though.Scott M. | Premières impressions
Le client n'a pas laissé de commentaire.Elkin A. | Expérience générale
Excellent experience on all levels.Harold H. | Expérience générale
Le client n'a pas laissé de commentaire.Shawn O. | Expérience générale
Le client n'a pas laissé de commentaire.Lauren G. | Expérience générale
Le client n'a pas laissé de commentaire.Dynamex Managment a. | Expérience générale
Greta people running the showROBERT G. | Expérience générale
I m very happy to have Uhaul company is that the bestAli M. | Expérience générale
Le client n'a pas laissé de commentaire.Cheryl N. | Expérience générale
Le client n'a pas laissé de commentaire.PETER B. | Premières impressions
Le client n'a pas laissé de commentaire.Carleigh G. | Expérience générale
On the day we were moving out our lock was frozen. It was a bitterly cold day. One of the staff (I wish I knew his name but he had sandy blonde hair and a beard) came out and helped us unlock the unit. I was so appreciative!Jackie P. | Expérience générale
Very happy with the service and cleanliness of the facility. If I ever need storage again this is the place I would use again.Lap Ying K. | Expérience générale
Le client n'a pas laissé de commentaire.Kathleen C. | Premières impressions
Very friendly and helpful staff!! Well organized and clean location.Wendy H. | Expérience générale
I like it for sure next move white U-HAUL I will let my friend tooAli M. | Premières impressions
Le client n'a pas laissé de commentaire.Greg B. | Expérience générale
Most staff isn’t friendlyBilqis M. | Expérience générale
Friendly, helpful staff. Building was always tidy. 5 years of storage, no complaintsMURRAY S. | Expérience générale
Le client n'a pas laissé de commentaire.Ben R. | Expérience générale
I was pleased with the staff and the facilityLarry S. | Expérience générale
Le client n'a pas laissé de commentaire.JOE S. | Premières impressions
Thanks Suzanne and Cody for all your help over the years!!CORNELL I. | Expérience générale
We had a very clean storage the workers very friendly and very helpful we had no problems and thank you very much I will recommend to friends or familyEugenia C. | Expérience générale
I have been to the store many times in the past month and all staff have been excellent.Stephen H. | Premières impressions
Le client n'a pas laissé de commentaire.Michelle B. | Expérience générale
Le client n'a pas laissé de commentaire.Maria R. | Expérience générale
Le client n'a pas laissé de commentaire.Mark B. | Expérience générale
Very clean and well maintained premises. Friendly and helpful staff. Well equipped with moving and storage materials.Ray G. | Expérience générale
Le client n'a pas laissé de commentaire.Tony L. | Premières impressions
Le client n'a pas laissé de commentaire.Leanne W. | Online Move In
The staff at UHNM have been very helpful in meeting my objectives for an affordable, spacious, conveniently located unit in a very timely manner. This is by far the best of 3 nearby storage locationsJim S. | Premières impressions
Storage unit was clean and well maintained. Accessiblity and the use of trolleys was very good. This is the first time i have rented a storage unit and so far, it has been ok.Louise N. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!