Customer Reviews for U-Haul Moving & Storage of Newnan

3489 évaluations

3003 E Hwy 34   Newnan, GA 30265
(Beside Starship)

(770) 252-3032

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(770) 252-3032

3003 E Hwy 34
Newnan, GA 30265
(Beside Starship)

Services dans cet établissement :

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian C. 
Évaluation :
5

Very happy, except for the locker next to ours had nasty smelling stuff in theirs

Lisa G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABIGAIL G. 
Évaluation :
5

Excellent service à la clientèle.

JUAN J. 
Évaluation :
5

Guy that checked me in is a good one

MELVIN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDON M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mark B. 
Évaluation :
5

There's nothing to improve on, the staff was awesome, in & out service took less than 10 mins and this location is very well kept. I will visit again if need be.

KEINO W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL H. 
Évaluation :
5

l All personal at this location were very helpful and customer focused. A big thanks to all of them!

RONALD W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josh F. 
Évaluation :
1

THEY WERE QUITE DISRESPECTFUL AND RUDE, ATTEMPTED TO GIVE ME A TRUCK WITH A LARGE HOLE IN THE SIDE OF THE TIRE AND THEN ARGUED WITH ME AND BLAMED IT ON ME BEFORE I EVEN TOOK POSSESION OF THE TRUCK. THEY SPOKE TO ME LIKE A CHILD AND MOCKED ME AND MADE FUN OF MY SITUATION IN REGARDS TO THE PURPOSE OF MY RENTAL DUE TO THE LOSS OF MY HOME DUE TO A TORNADO. THIS WAS A HORRIBLE EXPERIENCE! WILL NOT RECCOMEND!!!

KRISTOPHER E. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

STEPHANIE C. 
Évaluation :
5

Great service!

ROOSEVELT L. 
Évaluation :
5

Love the people I dealt with at the site. Helpful, courteous, patient,and sense of humor.

CLYDE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas C. 
Évaluation :
5

I will be a customer there again. Very good people very professional all the way. Thanks guys

THOMAS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TONY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARWIN B. 
Évaluation :
5

Very helpful and knowledgeable personal

RALF S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RODNEY R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

chiquita r.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

BEATRICE E. 
Évaluation :
5

I had no real problems Truck needed new wiper blades

Donald R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROY S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KYLE M. 
Évaluation :
5

The tire strap was badly frayed, almost clean through. I didn't notice when I picked up the car hauler, but pointed it out when returned, and when I reported I, it was replaced for the next guest. Very pleased.

NANCI M. 
Évaluation :
5

My daughter's home was severely damaged by the tornado that hit our area. The staff was so kind and took care of our needs. Very much appreciated!

susan b.  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle. Seriously appreciated the return process. Rented a tow dolly. I pulled up, they flagged me to a certain area of the parking lot. They Removed the dolly from the truck and sent me on my way

JOHN M. 
Évaluation :
5

We're see you Gin when the need arises

Dick K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY W. 
Évaluation :
5

All was perfect. Associates were very professional. Excellently organized.

JOSE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kenneth B. 
Évaluation :
5

The staff was superb!

LEWIS L. 
Évaluation :
3

Folks behind the counter were not the most friendlier I've come across.

Mustafa A. 
Évaluation :
1

My name and email SHOULD NOT be attached to the account of Dexter Hunter. A year ago my charge card was fraudulently used and police reports were filed. Now recently I found out my name and email is still on this accounts after MULTIPLE requests to remove it. I DO NOT KNOW NOR AM I RELATED TO DEXTER HUNTER!!!!

DEXTER H. 
Évaluation :
5

I've used this group three time in the last 3 months. Excellent service, fast transactions, clean equipment, and prompt & accurate billing. My go-to source for truck rentals; I WILL be using them again. Terry M.

TERRY M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MIGUEL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ORLANDO M. 
Évaluation :
4

I didn't go inside, but the location was large, easy to find, clean, and had a friendly and helpful staff.

Houston W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

diandra J. 
Évaluation :
5

The customer service was great; a very easy rental process!

JEFFERY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLESTHOMAS S. 
Évaluation :
5

Had a wonderful experience. Everyone was very knowledgeable and friendly. Will use again if needed.

CHERYL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUNE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DERRICK P. 
Évaluation :
5

Everyone was great!

MICHAEL S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

TIM C. 
Évaluation :
5

Every time I have been to this location the service has been amazing. The team always is super kind and they are quick to make things happen and they all are very knowledgeable. It's refreshing to work with a business who treats their customers like they are human and like they matter:-).

ANDREW W. 
Évaluation :
5

The chick in app doesn't work the location DOES NOT WORK on the app

KAREN W. 
Évaluation :
5

Thanks for everything

DANIEL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARON O. 
Évaluation :
5

Nothing. Just keep up the good work. Good staff at U-Haul

JOSEPH F. 
Évaluation :
3

It would have been even nicer if one of the men sitting down in the bay area doing nothing had helped put the heavy k.o in the back of my car seeing I was an older lady haveing a little trouble doing it.

TINA B. 
Évaluation :
1

Highly recommend the 2 gentlemen who work there at the desk to give out the appropriate information as well as not cutting the customers off. Allowing them to speak and not telling then no. They cannot speak. I recommend not yelling at the customers and hanging up on them. And attempting to overcharge my card by almost 300 $. Then REFUSED to answer the phone and kept declining my calls. I would have went back in to get everything cleared up, but I'm not sure how comfortable I would be being YELLED AT BY A GROWN MAN AGAIN! Unacceptable

ARREALL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NEMECIO M. 
Évaluation :
1

Confirm email and identification. I have not rented from this location in years

DERLYN O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Eureka J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vinnie W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Timothy D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Misty m.  |  Expérience générale 
Évaluation :
5

The lady that assisted me (I believe her name is Gina) was extremely helpful! I was flustered and did not have a reservation for a storage unit so I was nervous about my move last minute move... But she was extremely kind and went out of her way to help us get everything accomplished in a timely fashion. Exemplary customer service, thank you!

NICOLE G.  |  Premières impressions 
Évaluation :
5

Great experience, with the exception of having some difficulty online finding my unit to pay online. Other than the the tech issues my experience was a great one.

Christina K.  |  Expérience générale 
Évaluation :
5

Great prices. Great selection of trailers. Very helpful and friendly staff. I though I knew which trailer I wanted but when I told them what I was using it for they recommended a better option that was the same price.

RICHARD P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TODD C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eddie P. 
Évaluation :
5

Extremely pleasant employees at this location. I purchase propane here regularly and I have found everyone at this location goes out of their way to be nice, in a genuine manner. The employees here seem very happy with their job.

JOSEPH G. 
Évaluation :
5

Make sure truck lock works as the one we had did not and we ended up providing our own lock for it. The representative at turn-in was notified.

Julie B. 
Évaluation :
5

S.O.

FERN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Enrique P. 
Évaluation :
5

Staff should be given a raise

DOUGLAS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Manoj P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NANCY H. 
Évaluation :
5

Very professional, timely, and attentive

GABRIEL F. 
Évaluation :
5

How do I purchase a used retired Uhaul trailer?

STEVEN N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMELIO G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELVIN H. 
Évaluation :
5

Great staff and experience from top to bottom. Merci.

Charles D. 
Évaluation :
5

Amazing customer service! User friendly equipment.

DUSTIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNNY E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NANCY E. 
Évaluation :
5

No complaints, service was fast and drop off was easy.

ALEXANDER B. 
Évaluation :
5

I have been renting from this location and never had any issue. I recommend it to any one.

CLINT B. 
Évaluation :
5

Nothing!!

ANTHONY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

edd B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aneshia W.  |  Expérience générale 
Évaluation :
4

I moved into the storage on a Sunday afternoon late in the day when it was soon to be time for the associates to go home. The trash cans in the storage building could have used some taking out, but again, it was around quitting time and I know how it feels to be ready to get off work! Other than the trash cans being full, everything else was clean as a whistle and looked great!

Laryssa S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael K. 
Évaluation :
5

Excellent location. Very clean and personnel are very nice and helpful. I've used it three times now.

Angel A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERALD Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Quintessia M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE J. 
Évaluation :
5

I always use this location. Any truck or trailer I need is always there. Very reasonable rates.

ROBB W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON W. 
Évaluation :
3

I have rented from this location previously and was pleased with my service and the condition of the vehicle. This time, a totally different story.........The unit (cargo van) that was assigned to me was FILTHY in all respects - exterior and more importantly INTERIOR - dog hair everywhere, heavy disgusting cigarette stink hit me like a ton of bricks when I opened the driver's door of the van, It got worse, when I asked why it wasn't cleaned - the woman representative said she had cleaned it and was surprised at the condition!!!!!!! She drove it up to me - how could she have been "surprised"....... Totally disgusting and in especially in light of the COVID conditions, no one was wearing a mask within the check-in location and/or when it came to handing over the vehicle......someone needs to look into the sanitary and cleaning practices at this location or the manager needs a "wake-up" call !!

LYNDA O. 
Évaluation :
5

Just leave it as it is employees are very helpful equipment has always been clean thanks

JEFFERY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM W. 
Évaluation :
5

This location was very well located and very organized. They had me in and out in very little time. I would recommend this location to anyone in this area with the need of what this location can provide. Very friendly and knowledgeable staff.

David H. 
Évaluation :
5

No improvements needed. Keep up the fast, friendly and professional service!

ANNETTE A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sara H.  |  Expérience générale 
Évaluation :
3

After speaking with a person on the phone and deciding which unit would be best for me when I got to the location the unit I thought I was getting wasn't available and too the truck I was renting for the day had already been taken. There was no mention I had to pick it up at a specific time. I've had this happen with other storage facilities as well. Not sure why....I did get another truck and to I didn't realize there was going to be an added charge for mileage. It needs to be pointed out during my conversation.

Doreen P.  |  Premières impressions 
Évaluation :
5

Great experience!

JAMES M.  |  Expérience générale 
Évaluation :
5

Nicely done, would use again!

john n.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDY M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott A.  |  Expérience générale 
Évaluation :
5

Michaela at the Peachtree City location was awesome! Very helpful and went out of her way to take care of our needs! The units are also nice, and the rest of the staff for both my moving vehicles and storage Units were great as well!

JAMES M.  |  Premières impressions 
Évaluation :
5

Staff are very professional and helpful.

Derrick T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TaShondrea M.  |  Expérience générale 
Évaluation :
5

Great service! Only suggestion is a key card drop box for when you move out. It was just a tad annoying having to go back to the office just to drop off a card. Thanks for the help everyone! I always recommend you guys.

Adam P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james f.  |  Expérience générale 
Évaluation :
5

I'm so frustrated. Came in a few weeks ago and thought I had reserved a 10x10 unit for sometime this month. Came in yesterday to move from my 5x5 to 10x10 and was told "no, you don't have a reservation and we don't have any available.  Also was told you don't keep a waiting list for 10x10's.

Jody N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ginger K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA R.  |  Premières impressions 
Évaluation :
5

Everyone here is always so nice! Keep up the great work!!!

Kelly B.  |  Expérience générale 
Évaluation :
4

Some evidence of mice in the storage unit, but there are traps/poison stations throughout the facility, otherwise a clean and safe building

Andrew E.  |  Expérience générale 
Évaluation :
5

Initially wanted to rent for only a year but life happens. Now after 2 and a half years I was sad to say goodbye to "my" storage unit. This place is sparkling clean, ppl are super friendly, and very patient as my storage needs changed several times and they were able to accommodate them. Fortement recommandé!

Laura H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earl S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TaShondrea M.  |  Premières impressions 
Évaluation :
4

My only complaint with u haul Newnan is about a single employee. All agents were busy when I arrived, so I was waiting. This young lady came in to start her shift, she had a thin T shirt with no bra and house slippers, she clocked in and went outside in the shop area and sat down and started smoking. She was still there smoking and talking on her phone after I unloaded a truck and checked out. So I asked another employee about her and what her job was. I was told she had the same job as the rest of the folks at the counter. Why she chose to go outside and smoke instead of helping me while I was in line I do not know. She seemed extremely comfortable ignoring your customers so this tells me she does this quite often. Her dress was completely unacceptable for public work. Her work ethic would get her fired if she worked for me. You are really being unfair to your other employees by allowing this employee to act like this. All your other folks were very professional and very helpful and working their butts off, I feel pretty confident you know exactly who I am talking about and I hope that you address it.

JAMES G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rae b.  |  Expérience générale 
Évaluation :
4

Very helpful showing us to storage locker and in the return of our rental equipment.

Skipper H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnny E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karen m.  |  Expérience générale 
Évaluation :
5

The best climate control storage unit ever!! Customer service is always amazing, my one stop shop for moving. Especially this particular location.

Tenisia M.  |  Expérience générale 
Évaluation :
5

The cleanest U-Haul location I've ever been to. Great job guys!!!!!

alba t.  |  Expérience générale 
Évaluation :
4

Good service at the desk and unit was clean and well lit.

wesley b.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephanie R.  |  Expérience générale 
Évaluation :
3

The only issue that I had was the credit card I used for payments always seemed to change and I was always charged late fees and I got tired of paying them. That is the main reason that I shut the account down. I felt I was being ripped off every time a payment was due.

DONALD C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ginger C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert P.  |  Expérience générale 
Évaluation :
5

The manager there was super friendly and helpful, both with teaching the guy checking me in, and also showing me everything with the storage unit. Excellent service à la clientèle.

Scott A.  |  Premières impressions 
Évaluation :
5

Great staff, great location. The storage area was nice, clean and spacious. No issues at all with the process

Sara H.  |  Premières impressions 
Évaluation :
5

Professional and attentive, I appreciated how they cared enough to help me decided my choice in rental storage.

SHARON P.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JON M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kavian B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dolores h.  |  Expérience générale 
Évaluation :
1

Because my things are filled with mold and bugs and rats , red ants who knows what happened I don’t but my things look weathered like they were out elements why should I pay for storage that has my things looking like this ? 1400 + dollars wasted because I need new things my clothes shoes toys my life, and your not willing to help because I didn’t pay more WOW thank you !

Lillian M.  |  Expérience générale 
Évaluation :
5

Staff friendly and professional

Willie T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wes h.  |  Expérience générale 
Évaluation :
1

Several inexperienced staff. Reservation not handle properly. Took 1 hour to get lock off. Overcharged for staff error. Truvk

Ellen G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cary W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara A.  |  Expérience générale 
Évaluation :
5

The staff is amazing! They are very friendly and helpful. If I ever need another storage unit or truck I will be back. Thank you all so much for making my experience fantastic!

Eletrica M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pamela w.  |  Expérience générale 
Évaluation :
5

Very friendly staff and very helpful... I would use this location again!!! Fabulous Service!!!!

lennell g.  |  Expérience générale 
Évaluation :
5

The staff is very helpful and accommodating.

dave m.  |  Expérience générale 
Évaluation :
5

Staff was awesome!

Douglas B.  |  Premières impressions 
Évaluation :
4

I think our sales rep must be new, there were a few hiccups but they were quickly addressed

Sabrina R.  |  Premières impressions 
Évaluation :
5

Very pleasant experience and the staff really understands customer service. Merci.

Harold E.  |  Premières impressions 
Évaluation :
5

Jade was very nice

tammy g.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronald C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather G.  |  Premières impressions 
Évaluation :
3

The facilities and location is a 5. The staff tries hard, but at a 3 with wanting to show effort but not getting the big picture. (Like making me walk back and forth in a process when it could be one trip if they just came with me. (Truck rental. ) Then a 1 Star on professionalism. While a 5 and 3 when working with me directly, they are awful when they think they are not being watched. Yelling names at each other scroll lot, etc. they need to be professional the whole time on the clock.

JEROME C.  |  Expérience générale 
Évaluation :
5

Great service.

Jason G.  |  Premières impressions 
Évaluation :
5

The only things I dislike the Uhaul. My son is in Military, And he currently station at Fort Bragg. He had an order to Deploy to Korea. My son asked me to helped him to find A storage unit, so he can move his family home while he deployment. I rent a unit for him on March 7, how every with all Corona viral going on, his deployment got Cancel, I had to cancel the unit the 20th and asked if I can get my refund back, and was told I couldn't get my money back. I just think since we never had a chance to move, none of all stuffed into a storage unit. Since my son is seeing our great National, I was hopeful that the company would consider refunding back to me!

linda l.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VALERIE A.  |  Expérience générale 
Évaluation :
5

The entire staff was very friendly and helpful. Explained everything very thoroughly and did a superb job of making a stressful move so much easier! Superb staff!!

STEPHEN M.  |  Premières impressions 
Évaluation :
5

N.D.

MARCEL B.  |  Expérience générale 
Évaluation :
5

Seems to be very well run!

derrick c.  |  Expérience générale 
Évaluation :
5

Worked out great for us....

James B.  |  Expérience générale 
Évaluation :
5

Very helpful and professional

Tim B.  |  Premières impressions 
Évaluation :
5

Merci.

Everett G.  |  Expérience générale 
Évaluation :
4

It was hard to pull up and down the door. Please fix door 139.

Conswella T.  |  Expérience générale 
Évaluation :
5

Excellent experience.

rhonda n.  |  Expérience générale 
Évaluation :
5

excellent facility & staff

jennifer w.  |  Expérience générale 
Évaluation :
2

Storage to small and location not great but gave me free move in price really to high on what they gave me had to get another storage , friendly people until I had this issue I shouldn’t have to pay

Lillian M.  |  Premières impressions 
Évaluation :
5

From start to end of my moving process u/ haul helped me get it done. Thanks

Jeff b.  |  Expérience générale 
Évaluation :
1

Y’all would have been perfect if y’all didn’t charge so much for mileage and or be little more considerate with how much it is! But the people were nice.

Ashley S.  |  Premières impressions 
Évaluation :
5

This facility is well-maintained and the staff is very friendly. I felt safe at the facility and did not have any worries about my belongings in storage.

Kimberly B.  |  Expérience générale 
Évaluation :
5

Service was great! I would definitely rent again at this location.

Alba T.  |  Expérience générale 
Évaluation :
5

Jade and Chris are the best!

Deborah S.  |  Expérience générale 
Évaluation :
5

Very nice staff, clean facility, plenty of carts including mattress carts, even able to borrow a dolly if needed. I've used many storage places over the years, but never U-Haul... this is better.

John K.  |  Premières impressions 
Évaluation :
4

They always worked with me and were extremely helpful!!

Libby H.  |  Expérience générale 
Évaluation :
5

Great customer service and staff was very friendly and helpful.

darren w.  |  Expérience générale 
Évaluation :
4

No comments

Ewell M.  |  Expérience générale 
Évaluation :
5

Very courteous service

James M.  |  Premières impressions 
Évaluation :
2

We had a unit next to a person that stored a high amount of dog food in their unit. Do to dog food stored next door we continually had rats, and baby rats that ruined our belongings due to urine/feces

Bonnie W.  |  Expérience générale 
Évaluation :
5

Excellent, friendly, knowledgeable, helpful, and swift service.

Rita Y.  |  Premières impressions 
Évaluation :
5

no additional comment

Phillip S.  |  Expérience générale 
Évaluation :
4

I did see mouse droppings from time to time. But other than that it was a good place. Dry , clean and safe.

Carol S.  |  Expérience générale 
Évaluation :
5

UHaul Storage is the only place I will store my things into. Everything about it was on point. I have referred several people to UHaul and I know they will like it as well. Merci!

Marie C.  |  Expérience générale 
Évaluation :
1

I am a female, truck broke down on a backroad in Alabama. I called the guy we always rent from told him my cell phone was almost dead and my situation. He was short and rude. Told to call 1800#

SUSAN A.  |  Premières impressions 
Évaluation :
4

Would be nice if the lockers had a light . Thanks

Rick O.  |  Premières impressions 
Évaluation :
5

Friendly professional service

JOHN D.  |  Premières impressions 
Évaluation :
5

Easy rental

kellie r.  |  Premières impressions 
Évaluation :
4

Good service.

HURLEY H.  |  Expérience générale 
Évaluation :
5

Jade was amazing!

Jamie B.  |  Premières impressions 
Évaluation :
5

It was a great experience

Stephanie R.  |  Expérience générale 
Évaluation :
5

Shirley, Shelia and the staff are amazing - very competent and polite, helpful and dependable. Excellent customer service!!

Marissa M.  |  Expérience générale 
Évaluation :
5

Shirley, Shelia and the staff are amazing - very competent and polite, helpful and dependable. Excellent customer service!!

Marissa M.  |  Expérience générale 
Évaluation :
5

.

TIMOTHY F.  |  Expérience générale 
Évaluation :
5

Great facility with easy access and climate control. If we ever need to put our belongings in storage again, we will absolutely look for another Uhaul storage facility again.

Claudia Z.  |  Expérience générale 
Évaluation :
5

Christopher Hill & his whole entire staff are nothing but amazing people! I look forward to doing business with them in the future. I can't say anything but absolutely great & Extraordinary things

Jesica R.  |  Expérience générale 
Évaluation :
4

The representatives at Uhaul were extremely helpful and thorough with my recent storage rental.

Stephanie R.  |  Premières impressions 
Évaluation :
3

Very friendly staff

Ewell M.  |  Premières impressions 
Évaluation :
5

Chris and his staff were AWESOME. I have stored items in other places and Chris and his staff, and the facilities were the BEST I have ever encountered. Thank you Chris. Jim and Judy Mills

jim M.  |  Expérience générale 
Évaluation :
5

Great customer service, easy process.

georgie m.  |  Premières impressions 
Évaluation :
5

Staff was efficient and friendly. All areas were clean. I could easily access carts for assistance to move my belongings to the second floor.

Julie E.  |  Premières impressions 
Évaluation :
3

Not having 24 hour access without paying extra was annoying several days. Appreciate them working with me originally (no 10x10 available, so gave two 5x10s for same price as 10x10).

Kevin W.  |  Expérience générale 
Évaluation :
5

My Ubox was delivered expeditiously.

OLAMIDE M.  |  Expérience générale 
Évaluation :
5

Great staff - very helpful! Clean facility! Easy to use and I felt like my things were safe. Well priced and worth the money for your things to be protected. Bonus - helpful carts!

Amanda S.  |  Expérience générale 
Évaluation :
5

Thank you for the Excellent, professional staff, and a clean, secure facility at a very reasonable price.

Cor T.  |  Expérience générale 
Évaluation :
3

Didn’t appreciate rat crap in my shed during my whole rental time.

Margaret S.  |  Expérience générale 
Évaluation :
3

Had a storage unit for two years. Price increase per month was ridiculous!! It seemed to go up every other quarter!! I would never recommend or use Uhaul storage again!! The tape sold at Uhaul is tape

Carl E.  |  Expérience générale 
Évaluation :
5

When I need climate controlled storage again, I will be back!

Jack P.  |  Expérience générale 
Évaluation :
5

The facility was always clean and the staff always very helpful.

TROY P.  |  Expérience générale 
Évaluation :
5

Clean, convenient; friendly staff.

Mary F.  |  Expérience générale 
Évaluation :
3

We were out by the 26th and you charged us a full month and charged for a bee access card when your employee told us that the cards h and d been malfunctioning and we needed a new one.

Kadee C.  |  Expérience générale 
Évaluation :
5

Great experience.

Tammi Y.  |  Expérience générale 
Évaluation :
5

The customer service at this location was outstanding for a stressful situation. I cannot thank you enough!! Tammi Yates

Tammi Y.  |  Réservation 
Évaluation :
5

Everyone was so courteous and nice I would do it over and over again in the future

margaret b.  |  Expérience générale 
Évaluation :
5

The staff wrre/are "Perfect:!

stephanie j.  |  Expérience générale 
Évaluation :
5

Very convenient use of facility and helpful staff.

Valerie R.  |  Expérience générale 
Évaluation :
4

I understand that this lication puts Rat Traps/Bins in each unit, but they should clean & sweep out units prior to New guest moving in! It's very nasty too see Rat droppings inside units before rentin

Lisa P A.  |  Expérience générale 
Évaluation :
5

Always great service from Chris and his team.

Paul B.  |  Expérience générale 
Évaluation :
2

terrible, dirty, rat feces in unit, raised rent 2 times on an 8 x 10 unit, we were due 15 $credit..only had a 20 dollar bill in drawer and there response was we would have to come back later!!!

James M.  |  Expérience générale 
Évaluation :
5

Awesome service

Naimah M.  |  Expérience générale 
Évaluation :
5

Very professional, polite and extremely helpful staff. Always cheerful and advised me when asking questions about moving needs. Thank you very much.

Anne C.  |  Expérience générale 
Évaluation :
5

Great location

brandon w.  |  Expérience générale 
Évaluation :
3

The staff was unwilling to contact your IT department and tell them that I could not pay my rent online. Due to a mistake in one payment a yearly rental was charged & could not be changed. Moved out!

henry c.  |  Expérience générale 
Évaluation :
5

Everything went well. Treated with some of the best Customer service. Will highly recommend to anyone I know wanting some place to store their stuff!!

heather b.  |  Réservation 
Évaluation :
5

staff was friendly,helpful and knowledgeable

chris w.  |  Réservation 
Évaluation :
5

my pod was a pick up and drop off order to my home, but the experience was seamless. The dispatcher kept me informed and was a pleasure each time we spoke.

Jennifer F.  |  Expérience générale 
Évaluation :
5

Exceptional customer service, so very exceptional, I'm seriously considering submitting an application to join the team. Thank you for the impressive experience.

AL L.  |  Réservation 
Évaluation :
5

We had issues with the card not working. All we had to do is call and they came to let us in. Very nice place and helpful people.

KATHY M.  |  Expérience générale 
Évaluation :
5

Fantastic facility. Thank you.

Denise K.  |  Expérience générale 
Évaluation :
5

Very well maintained, clean. Would use again and highly recommend!

Laura H.  |  Expérience générale 
Évaluation :
5

One way move, first month rent free. Clean room. Pleasant workers

Wesley B.  |  Expérience générale 
Évaluation :
4

The rates are to high!!!

susan w.  |  Expérience générale 
Évaluation :
5

Excellent Service

SERVICE S.  |  Expérience générale 
Évaluation :
5

This location is easy local access for my storage needs. I had an indoor storage unit and the building was always clean and orderly. The staff has been very helpful anytime I've had questions.

Tiffany T.  |  Expérience générale 
Évaluation :
5

Facility was clean. Staff were knowledgeable and reservations were very easy.

Larry S.  |  Réservation 
Évaluation :
4

Mr Miller was nice and cordial. The price was fair and I would recommend customers to HIS location 24 Franklin Hey Newnan, Ga.

Carolyn C.  |  Réservation 
Évaluation :
5

Merci!

JOHNNY C.  |  Expérience générale 
Évaluation :
5

Very professional and friendly staff.

susanne m.  |  Expérience générale 
Évaluation :
5

Staff was very helpful with solving a minor issue at both facilities in Maryland and Georgia. The driver arrived as promised and was also a great help . Thank you I would definitely recommend

nathaniel p.  |  Expérience générale 
Évaluation :
5

I've used this location for different services for about 5 years. I've always been incredibly satisfied with them!

Peter J.  |  Expérience générale 
Évaluation :
4

Friendly staff , clean facility,

stephen g.  |  Expérience générale 
Évaluation :
5

This is a wonderful manager and staff, God bless them!

annette l.  |  Expérience générale 
Évaluation :
5

Chris is a great manager. Always helpful and promptly rectified any concerns I had.

Simone J.  |  Expérience générale 
Évaluation :
4

I Ordered a truck at that location and was the Truck would be ready at seven. When I went to pick up the truck I was told that the truck was at another location and it wouldn't be ready till 10!

Donna R.  |  Expérience générale 
Évaluation :
5

I did the u-box self move. The Newman location was great at contacting me when the box arrived to coordinate the pickup of the box.

Meagan T.  |  Expérience générale 
Évaluation :
5

Availability and service was good😋

Vivian S.  |  Expérience générale 
Évaluation :
5

The manager was ALWAYS wonderful!

elain d.  |  Expérience générale 
Évaluation :
1

I was a 10+ year customer with previous owner storing sentimental items from two sons who were killed in a tragic car accident. Uhaul took over & raised rent every 6 months. YOU WON! Drove me out! Bye

JOHN D. F.  |  Expérience générale 
Évaluation :
3

Upon delivering my containers Uhaul left black tire marks all over my pressure washed concrete driveway - I think it should be Uhaul responsibility to clean up my driveway.....!!

noreen h.  |  Expérience générale 
Évaluation :
5

Summer the Ubox driver was wonderful. She was very knowledgeable and helpful. The Uboxes were a perfect solution for storage while we were in between homes.

Stephanie B.  |  Expérience générale 
Évaluation :
5

Everyone was helpful and the boxes we used were perfect for the job.

carrie c.  |  Expérience générale 
Évaluation :
4

All is good.

SANDRA D.  |  Expérience générale 
Évaluation :
5

It met all my needs.

Sandra J.  |  Expérience générale 
Évaluation :
3

The facilities are clean but the staff is clueless. They have given me incorrect information and I feel like the prices are over the top. They treat customers like they don't really need them.

martha d.  |  Expérience générale 
Évaluation :
5

I enjoyed my time of rental of a storage unit , things were clean , office staff always nice. When I rented my moving truck things went very well also. Alresdy recommended it

Toni R.  |  Expérience générale 
Non reviews have been submitted for this location.

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