Customer Reviews for U-Haul Moving & Storage of North Attleboro

Évaluation :

5

Keep things as they are. Great group

Évaluation :

5

Great group of guys

Évaluation :

5

Excellent experience here. Thank you Armando !

Évaluation :

5

The manager at the location was a pleasure to deal with. He represents the UHaul brand very well and you should be very proud to have him as an employee. His great service should be recognized by senior leadership. Feel free to call my cell with any questions at 207-752-1046. Thanks, Bob Sabatini

Évaluation :

4

Can't think of anything except the computer system was seriously slow. I needed a specific trailer. They had one on the lot. Rented it,used it, returned it. No problems

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

3

The employee was overwhelmed with all the customers. He did the best he could but it was obvious they were too busy to be checking the outgoing trucks as ours didn't have a full tank of gas as he said it did, the back had some glass strewn about and the two wheeler dolly in the back had had it's seal broken but not by us. All that said they were great about not charging us. The two guys we dealt with both were pleasant and appeared to be doing the best they could with not enough help. I've been a Customer with UHaul all my life, from storage to moving trucks to trailer hitch installations so they'd really have to screw up for me not to use them.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

The gentleman who helped us was very quick and helpful.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

4

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Courteous, efficient and friendly!

Évaluation :

5

Service was great, friendly, efficient, knowledgeable. Not sure what would improve it.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Staff very friendly and personable. Had exactly what was needes

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

4

Le client n'a pas laissé de commentaire.

Évaluation :

5

Friendly, helpful staff. Quick and efficient.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

4

Booked a rental two days in advance when I went to pick it up the day before only one of the pieces of equipment was available had to go to another U-Haul location for the other piece not too good

Évaluation :

5

Verify tire pressures prior to pickup.

Évaluation :

5

U-Haul is focused on safety and customer service! Gentleman on duty checked everything, a tail light was out. Immediately he swapped the dolly out for another unit. They're even open Thanksgiving day! 100 % satisfied customer.

Évaluation :

5

Hans? I think his name was....Is world better than any other UHaul rep I have ever worked with, and I've rented quite a few times. Personable, professional, and informative. I would go to a UHaul location further away just to have him help me. He's that far above your typical standard at UHaul.

Évaluation :

5

This was Probably one of my breast

Évaluation :

5

Service was fast efficient - excellent job!

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Excellent

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

4

The only problem I had was I was told by the person there when I picked up the truck that it was 99 cents a mile additional to the $29,95 rental charge. When I returned the truck the told me it was $1,09 additional per mile! The employees should all be on the same page with their facts when informing clients. I have had other issues when renting from UHAUL. Please everyone get it together!!

Évaluation :

5

They were very helpful as the trailer I wanted was not returned. They took care of me with a open trailer, I looked at the next couple days and no rain was predicted so I was good to go.

Évaluation :

4

Le client n'a pas laissé de commentaire.

Évaluation :

4

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Staff was excellent and equipment was in great condition- I will definitely visit this location again! Nice job!

Évaluation :

5

Employee was able to refund me for the non included furniture dollys.

Évaluation :

5

Great service. Employee was very helpful and pleasant to deal with.

Évaluation :

5

Armando does an excellent job!

Évaluation :

5

The two young employes I delt with renting and returning the trailer were friendly and efficient, a pleasure to work with.

Évaluation :

5

Overall, the guys at this location were very helpful and did a great job.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

3

I pulled up to return the truck and waited for about 20 minutes and no one came out. I had to go in and have a representative help me

Évaluation :

5

Your staff was extremely friendly and helpful. It was a quick pick up and drop off process that lessened the stress of moving. Thank you again for amazing service.

Évaluation :

5

Pulled into “Equipment Return” area and stopped. Agent was out with 60 seconds, scanned my rental agreement code, unhitched the trailer and I was off. Email receipt within a few minutes! Whole experience was great.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

4

Le client n'a pas laissé de commentaire.

Évaluation :

5

The truck was dirty, trash and dirt in drivers area and my tank was on empty

Évaluation :

5

The two people I delt with were very knowledgeable and professional

Évaluation :

3

Communication is Key! Rented a truck, that was due back 1:00 pm the same day. Returned before then. Went inside returned key, and said thanks, and left! Get a call 3:15 saying I'm late, returning truck! "Check Your Lot, Returned Already" Communicate with your co-workers!

Évaluation :

5

Keep hiring good ppl like Armando

Évaluation :

3

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

4

Tires were scalloped and low tread. Needed to be changed out.

Évaluation :

5

The gentleman that assisted me there was absolutely amazing so nice so helpful I grabbed his business card but I don't have it anymore I wish I did. He was a person of color if that helps identify him but he really should be recognized for his attitude Customer Service everything

Évaluation :

3

Le client n'a pas laissé de commentaire.

Évaluation :

4

Le client n'a pas laissé de commentaire.

Évaluation :

4

Easy Drop off. Upset that the drop off location was changed without warning. We only found out when we went to do the self return on the website and it told us to go here, which was 20 minutes away from the original location.

Évaluation :

5

Staff were courteous and helpful. No issues at all!

Évaluation :

3

drop off after hours was inconvenient . web address did not work call in help did not answer

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

4

Allow customers to be there when truck is reviewed upon return. There was half a tank of gas in the truck when I dropped it off, and the receipt does not indicate proper fuel level.

Évaluation :

4

The only glitch was finding the dolly which wasn't in the truck. But that only took an extra 10-15 minutes.

Évaluation :

4

Over the years I've been less than impressed with U-Haul, but I've never had someone as conscientious as Armando handling my rental before. I'll be back and hopefully Armando or someone like him will be working that day.

Évaluation :

5

Excellent friendly customer service. Clean truck

Évaluation :

5

They did a great job on my hitch for my Mazda CX-30. I recommend U-Haul N. Attleboro MA. Thank You.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Easy drop off.

Évaluation :

4

Le client n'a pas laissé de commentaire.

Évaluation :

3

Waited for quite a while until we were helped but the process of obtaining our reserved vehicle was relatively simple. Associate didn't show us anything with the vehicle, pretty much just handed us the keys. Vehicle was clean and in good condition though.

Évaluation :

5

Check in and out was quick and efficient. The clerk was nice and informative.

Évaluation :

1

Have the dolly I rented and was charged for in the truck I rented. I still want a refund for that and the ten or so extra miles I had to use trying to borrow one at 8:30 PM. Also if I pick up at 7:45 didn't leave with the truck until 8:00, giving me an hour and fifteen minutes before I was supposed to return it is a bit pathetic.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

The gentleman who helped me was the consummate professional...helpful, courteous and thorough.

Évaluation :

1

Drove 11 miles was charged for 7 gallons of gas which came to $36 when I asked why he told me I returned the truck from full ro 3/4 of a truck which isn't possible when going only 11 miles . Asked to speak to somebody else and was told they went home and for any help I'd have to call customer service ! Not happy at all !

Évaluation :

5

Great job! Staff were excellent!

Évaluation :

5

Everything with this location is great. I have never had an issue.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

3

We booked a 17' U-Haul and per the website were guaranteed our truck or else we'd be given $50. When we arrived it turned out they had given our reserved truck to another customer, and replaced our reservation with a 15' U-Haul. However, we received no $50 payment because there was another truck available - but not in the size we required. There was just one employee coordinating the entire location which is not sufficient to handle each customer's particular problems/needs. U-Haul should invest in its employees and staff up to meet the demand.

Évaluation :

1

The uhaul truck battery died and prevented me from going anywhere or doing anything for 2 hours. I called the assistance helpline and was on hold for 20 + minutes and no one answered. Totally dissatisfied, wasted so much of my time.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Quick easy and truck was ready!

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

3

24/7 Truckshare is a disaster. Couldn't upload pictures. Customer service phone wait time is a joke, over an hour and then disconnected.

Évaluation :

5

Great experience all around - much appreciated! Will rent again!

Évaluation :

5

The manager and staff were extremely helpful and efficient. Everything went smoothly.

Évaluation :

4

Le client n'a pas laissé de commentaire.