Customer Reviews for U-Haul Moving & Storage of North Attleboro

1 842 évaluations

492 E Washington St   North Attleboro, MA 02760
(adjacent to Box Seats restaurant)

(508) 695-7968

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm

Services dans cet établissement :

Pour nous contacter

(508) 695-7968

492 E Washington St
North Attleboro, MA 02760
(adjacent to Box Seats restaurant)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Glenn H. 
Évaluation :
5

The truck was dirty, trash and dirt in drivers area and my tank was on empty

Michelle T. 
Évaluation :
5

The two people I delt with were very knowledgeable and professional

ROBERT P. 
Évaluation :
3

Communication is Key! Rented a truck, that was due back 1:00 pm the same day. Returned before then. Went inside returned key, and said thanks, and left! Get a call 3:15 saying I'm late, returning truck! "Check Your Lot, Returned Already" Communicate with your co-workers!

GEORGIA T. 
Évaluation :
5

Keep hiring good ppl like Armando

JEANNE M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SCOTTY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracey B. 
Évaluation :
4

Tires were scalloped and low tread. Needed to be changed out.

John H. 
Évaluation :
5

The gentleman that assisted me there was absolutely amazing so nice so helpful I grabbed his business card but I don't have it anymore I wish I did. He was a person of color if that helps identify him but he really should be recognized for his attitude Customer Service everything

Jean-pierre K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TIMOTHY S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARCOS A. 
Évaluation :
4

Easy Drop off. Upset that the drop off location was changed without warning. We only found out when we went to do the self return on the website and it told us to go here, which was 20 minutes away from the original location.

Mason Y. 
Évaluation :
5

Staff were courteous and helpful. No issues at all!

JEFFREY G. 
Évaluation :
3

drop off after hours was inconvenient . web address did not work call in help did not answer

DARRON G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY B. 
Évaluation :
4

Allow customers to be there when truck is reviewed upon return. There was half a tank of gas in the truck when I dropped it off, and the receipt does not indicate proper fuel level.

Ryan Y. 
Évaluation :
4

The only glitch was finding the dolly which wasn't in the truck. But that only took an extra 10-15 minutes.

Sandra C. 
Évaluation :
4

Over the years I've been less than impressed with U-Haul, but I've never had someone as conscientious as Armando handling my rental before. I'll be back and hopefully Armando or someone like him will be working that day.

Paul K. 
Évaluation :
5

Excellent friendly customer service. Clean truck

Kirsten N. 
Évaluation :
5

They did a great job on my hitch for my Mazda CX-30. I recommend U-Haul N. Attleboro MA. Thank You.

tomas L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lora G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kiehl K. 
Évaluation :
5

Easy drop off.

Nancy M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARK C. 
Évaluation :
3

Waited for quite a while until we were helped but the process of obtaining our reserved vehicle was relatively simple. Associate didn't show us anything with the vehicle, pretty much just handed us the keys. Vehicle was clean and in good condition though.

Emily K. 
Évaluation :
5

Check in and out was quick and efficient. The clerk was nice and informative.

randy S. 
Évaluation :
1

Have the dolly I rented and was charged for in the truck I rented. I still want a refund for that and the ten or so extra miles I had to use trying to borrow one at 8:30 PM. Also if I pick up at 7:45 didn't leave with the truck until 8:00, giving me an hour and fifteen minutes before I was supposed to return it is a bit pathetic.

Jennifer M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip C. 
Évaluation :
5

The gentleman who helped me was the consummate professional...helpful, courteous and thorough.

JOHN K. 
Évaluation :
1

Drove 11 miles was charged for 7 gallons of gas which came to 36 $when I asked why he told me I returned the truck from full ro 3/4 of a truck which isn't possible when going only 11 miles . Asked to speak to somebody else and was told they went home and for any help I'd have to call customer service ! Not happy at all !

Kori T. 
Évaluation :
5

Great job! Staff were excellent!

JEFFREY G. 
Évaluation :
5

Everything with this location is great. I have never had an issue.

GUY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILIP R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD P. 
Évaluation :
3

We booked a 17' U-Haul and per the website were guaranteed our truck or else we'd be given 50 $. When we arrived it turned out they had given our reserved truck to another customer, and replaced our reservation with a 15' U-Haul. However, we received no 50 $payment because there was another truck available - but not in the size we required. There was just one employee coordinating the entire location which is not sufficient to handle each customer's particular problems/needs. U-Haul should invest in its employees and staff up to meet the demand.

JOSHUA M. 
Évaluation :
1

The uhaul truck battery died and prevented me from going anywhere or doing anything for 2 hours. I called the assistance helpline and was on hold for 20 + minutes and no one answered. Totally dissatisfied, wasted so much of my time.

Daniel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXANDRA B. 
Évaluation :
5

Quick easy and truck was ready!

Peter H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark H. 
Évaluation :
3

24/7 Truckshare is a disaster. Couldn't upload pictures. Customer service phone wait time is a joke, over an hour and then disconnected.

RYAN C. 
Évaluation :
5

Great experience all around - much appreciated! Will rent again!

JAMES W. 
Évaluation :
5

The manager and staff were extremely helpful and efficient. Everything went smoothly.

Chris F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Todd S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID T. 
Évaluation :
5

Excellent service à la clientèle

JAMES O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUZETTE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter G. 
Évaluation :
1

Customer service was great and accommodating however the truck I received was appalling and should not have been rented to anyone ; drop off was after hours and left a message regarding my concerns on the drop off app and was never contacted; safety concern think twice before renting a truck from this location.

JARED K. 
Évaluation :
5

Extremely helpful and polite staff, a pleasure to do business with.

JOSHUA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMMA P. 
Évaluation :
5

Very friendly and professional

OWEN B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MATTHEW T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACOB G. 
Évaluation :
4

The vehicle is old but did the job

Antonio A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ralph D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

paul P. 
Évaluation :
3

The vehicle gas gauge was on Empty when I picked it up.

Karen W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kayla P. 
Évaluation :
5

Please email me the receipt from the reservation as promised.

steve K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VINCENT F. 
Évaluation :
2

I was charged 9 $for two gallons of gas for a van. I only drove 16 miles. Also, the online check-in method to pick up the van was not user friendly.

Thomas C. 
Évaluation :
3

The pickup location was moved which was a minor complication BUT the truck we were given was in an accident & was still rented to us at full price. There was a dent so large the front end that air was blowing inside the truck for the whole 2 hour ride & it sounded like all the windows were open. Very dangerous because I couldn't hear my phone or GPS! Had a major earache & headache afterwards. Horrible experience.

James S. 
Évaluation :
5

The manager and other employee that we dealt with were both very helpful.

TERRY L. 
Évaluation :
2

I visited the UHaul location 2 days prior to the day I was scheduled to pick up my car trailer. I noted that 2 of the 4 tires were bald and one wheel had significant damage to the rim (which could potentially cause an air leak or tire failure. I asked the UHaul employee to have the damaged wheel replaced before I picked up the trailer in 2 days.. I went back the next day to see if the wheel had been replaced. It hadn't AND I was told, "it's fine" and that they couldn't replace the wheel (even though there were several different kinds of trailers with the same wheels they could easily have swapped that wheel for. I explained that i was hauling a very expensive car to an event I'd paid thousands to attend and that if the trailer failed, I'd potentially lose thousands of dollars. He couldn't care less and refused to change the wheel. 'Renter' beware...UHaul doesn't care about your well being.

Joseph C. 
Évaluation :
1

Reservation for a 20' was done 2 months in advance. They waited until the day before to tell me that it would not be available. Truck was to be picked up in Foxboro, MA and dropped in a Fall River, MA location. We had to settle for a 15' in Noth Attleboro and had to be returned to that location. The smaller truck required borrowing other trucks in the family spending more in milage, gas and reimbursement others for gas. This is not right. If I ran my business this way I would be out of business. John Zahner

JOSEPH Z. 
Évaluation :
2

The truck was handed over without inspection, the interior was dirty and had sticky liquid all over the dash. The fuel was below what was initially marked, damages to the truck were not logged and worse, the back driver side tired were bald and blown out. It was not safe to rent especially to people driving halfway across the us. We had to get roadside assistance multiple times. Simply lazy.

ERICA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER P. 
Évaluation :
5

Friendly customer service.

GERARD L. 
Évaluation :
5

Pleasant professional associate. Job done quickly!

David P. 
Évaluation :
5

Merci.

Lucille M.  |  Expérience générale 
Évaluation :
5

Extremely accommodating and friendly. Perfect ending to a one-way trip.

DAVID B. 
Évaluation :
1

The driver side door to my uhaul looked like it was in an accident previously. So the door seal at the top of the door didn't seal and it made a crazy amount of noice. My experience was unpleasant because of this. This is why I gave the rating I did

NATHAN F. 
Évaluation :
1

Top to bottom the worst experience I have ever encountered with your company. I will never rent from any of your locations again as well as highly recommend anyone go elsewhere. To be told that I am lying, a thief, and laughed at when requesting a replacement truck for a broken one that I no longer feel safe in is a complete disgrace to anyone who puts their hard earned money into your company. I can only hope that not one other costumer comes into contact with such a disgusting display of costumer service.

STEPHANIE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW J. 
Évaluation :
5

Very good but would have preferred a location closer to Providence.

PAUL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARGARET C. 
Évaluation :
5

The rental process was easy and quick.

PAUL S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ARTHUR B. 
Évaluation :
5

Great service!

STEVEN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDA G. 
Évaluation :
5

Gas tank was not full and amount on gauge was incorrectly marked on the receipt. Mileage on odometer was more than indicated on receipt. Submitted photo showing both via your website. was still overcharged on mileage.

CHRISTOPHER S. 
Évaluation :
5

The truck ran well, and it was as clean as it could be. It was just old and had a loud engine. Did not bother me, but other customers may get upset.

Brittany C. 
Évaluation :
4

Truck could have been a little cleaner. But not terrible

JEAN D. 
Évaluation :
4

I had one complaint. I left 3 medium sized boxes and 1 large sized box in the back of the trunk that I forgot to return to the store. I called the store and waited 20 minutes on hold before I was disconnected to ask for a refund on the boxes. Your store policy is that you will refund the price of any boxes that are returned on used which I never received.

DAVID N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STUART H. 
Évaluation :
3

Drivers door is misaligned and doesn't seal properly which creates a lot of noise while driving.

SAMUEL T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jonathan S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BOBBY S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shiela H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GUY S. 
Évaluation :
5

More workers in the store. I man was working at taking reservations and installing hitches...Always seems to be a shortage of in person customer service at the UHaul locations I have used for 30 years.

CHRISTOPHER P. 
Évaluation :
4

Didn't realize, I only had access to storage, until 7:00 pm! Still not done, packing! Okay after speaking with ?, thinking now I got access until 10:00 pm, get there 10:10, no access!! Other than this HICCUP!!! Didn't get his name, but thanks! GREAT CUSTOMER SERVICE?! I also work in the field,!! I would definitely do business with them again, and will refer friends and family!! Thank you! Stay Safe and Healthy!!

Georgia T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carey Anne T.  |  Expérience générale 
Évaluation :
5

man on duty great person

alan e.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brandon k.  |  Expérience générale 
Évaluation :
4

In the end, after being a customer for 10 plus years, the storage fee was just to expensive to keep storing with U-haul!

ROBERT G.  |  Expérience générale 
Évaluation :
5

Everyone is so helpful. Steven and Alec are the best

gladys m.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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