Customer Reviews for U-Haul Moving & Storage of North Hills

2 959 évaluations

8500 Sepulveda Bl   North Hills, CA 91343
(& Chase)

(818) 895-1335

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(818) 895-1335

8500 Sepulveda Bl
North Hills, CA 91343
(& Chase)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Everythings perfect

Raffi T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE M. 
Évaluation :
3

The location needed more help, had to wait serval times because they only had 2 people working.

Carolyn M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fanny T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Braedyn B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMANTHA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS G. 
Évaluation :
2

Need to improve the mobile app. When I tried to pick up my vehicle the customer service rep asked me to upload my driver's license. I was unable to do so. Made me try 3-4 times. He finally agreed to help upload my license after seeing me struggle. Was a nice guy though. Then when returning my vehicle the same issue pops up. I'm unable to return the vehicle, and the app says I have to wait over an hour before I can get ahold of an agent. There's no option to leave notes for app malfunctions after the rental, which honestly needs to be fixed, so then I'm not charged for a service charge. I've made a dispute weeks ago, and I've yet to hear anything about my case. Wish my dispute would be addressed in a more timely response than having to write this review for potential customers to see.

ALEXANDER E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony Q. 
Évaluation :
5

It was a nice experience , seamless. Thank you

Juan R. 
Évaluation :
2

Customer service is not very helpful, they seemed to be there only to earn a dollar!

Carlos R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

OMAR B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

Ben Was Really On Point and Helpfull As Always, That's Why I'm A Happy Repeat Customer at Uhaul !! Howard

HOWARD H. 
Évaluation :
1

Muy Mal cervicio de parte de los trabajadores prefieren estar en El telefono o platicando Como Viejas de Mercado en ves de ayudar al cliente

Ivan O. 
Évaluation :
4

Keep it up and thank you.

Rolando R. 
Évaluation :
3

New self-service checking/checkout is too long of a process and not friendly to navegate. Uhaul should minimize the number of steps and improve on site assist which is not easy to obtain!

Francisco U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan H. 
Évaluation :
5

My experience with checking in with your online set up was horrible. It was 105 degrees and I could not get anyone to confirm my information for more than 20 minutes. And when I approached the employees at the location I was told they can't do anything to help. I just think you need to improve your online service, the location has absolutely no problems.

farid E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sarkis A. 
Évaluation :
3

I'm not a fan at all of this new process where the guy behind the counter simply tells me to use the app… seems very UN-customer friendly. He helped me when I was stuck, but the process is impersonable.

Joshua K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY M. 
Évaluation :
3

The truck I rented seemed to be in need of mechanical help, the transmission seemed to be experiencing mechanical issues.

Carlos R. 
Évaluation :
2

A few months ago we rented a small truck for moving and we had no problem picking it up from the service desk. We called on the phone, stopped in, a representative helped us, and we were done, truck in hand in less than 20 minutes. Then last week we needed to rent a truck again for moving. We booked it online, and it gave us the option to do "counter pickup" or "mobile pickup." We selected "counter pickup." when we arrived on 8/20/2022 and went to the counter the representative pointed to a poster and told us to follow the mobile app. We were surprised and asked him to take care of us. He said "We can't do that anymore, you need to do it yourself." We told him we were there just a couple of months prior and a representative helped us, and we asked him to help us. He told us the NEW policy is that the customers have to do it. So upsettingly, we started going through all the steps, had questions along the way, not knowing exactly what to click on, or where stuff is. Frustrated by the process. We did not arrive to UHAUIL expecting SELF SERVICE, for the same price as we rented prior for CUSTOMER SERVICE. We are very upset by what happened. My girlfriend and I were both annoyed that there is literally NO MORE CUSTOMER SERVICE. We got a truck, but this is not what I expected. It required a username, password, all of which were on my HOME LAPTOP, not my CELL PHONE. And no one told me, when booking, that I would need this information. So I had to reset passwords, and waste precious time doing it through the mobile site. Whereas just 2 months prior, a HUMAN would interact, and help us complete the process with less headache. This is ridiculous. Both my girlfriend and I are in our 30s, and we know how to use mobile devices, but we expected a HUMAN to help us. Further, why does the website when you are booking give you an option, when really you DO NOT HAVE AN OPTION. It should say "ONLY MOBILE PICKUP AVAILABLE." Very frustrated. Very unfriendly. I expected to book online, arrive, give you my credit card, drivers license, and you do the rest, give me the keys to the truck. Like I would with a car rental. That is not at all what happened. This is not CUSTOMER SERVICE, this is SELF SERVICE. FOR THE SAME PRICE AS CUSTOMER SERVICE. I'm doing the work! I should pay less. This is also discriminatory for people who don't have good English, or can't operate technology very well. And for people who don't have good cell phone service. It's hard to see the screen with good eyes when you are outside! Even less so for others with worse vision. Or when Someone else is doing the booking for you, like a friend or family member who helped the process, but is not there in person to retrieve their password. For people who want SELF SERICE, ok, let them. But we want CUSTOMER SERVICE. RIDICULOUS, VERY UNHAPPY.

Jorge G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve F. 
Évaluation :
5

Good costumer service

Juan P. 
Évaluation :
3

Cuatomer service friendy

JOSUE L. 
Évaluation :
5

Stop with the need for iPhone to rent your equipment. The humans in the location are able to handle the job. Sick of fooling around trying to get a response by iPhone. You need a course in how to use your equipment to be able to rent something. This sucks. If you continue with this BS, I'll try other rental agencies first.

Jay S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laurie G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEVIN F. 
Évaluation :
5

Absolutely nothing, Mr. Ben and the other gentleman are the best, very very patient with us. From thus day in I won't go nowhere else and will definitely recommend the entire valley to go to north hills u-haul.

LIBERT E. 
Évaluation :
3

The driveway dip was excessive and my motorhome bottomed out when pulling out.

Shawn B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian C. 
Évaluation :
5

The gas tank being kept at 1/2 is bad. When we return the vehicle and have to fill up the tank, it's easy to go past 1/2 a tank, so cutomers wind up paying more for gas than is needed.

BRYAN M. 
Évaluation :
5

While it might seem that reserving a truck, picking up, and returning a truck by phone might be efficient and faster but I found it confusing and cumbersome. I'm a tech savvy person and still found it difficult. I wouldn't recommend that experience to anyone. The positive thing about it is being able to drop off the vehicle after hours.

Ron O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

madrid T. 
Évaluation :
5

More humans

Troy J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fernando V. 
Évaluation :
5

Good service & equipment.

Tony F. 
Évaluation :
2

I am so sick and tired of having to approve and issue my own equipment. And when the dolly I had purchased was not ready in my rental, and the app told me to head back inside to find customer service, they weren't there so I just took one. Everything is backwards thanks to this stupid online process that wastes my time when I need to get to work.

KEVIN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMANTHA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BOB G. 
Évaluation :
5

nice friendly people. that lady that speak spanish was so nice :)

Gloria L. 
Évaluation :
5

The apps are too complicated for me! Not Baby Boomer friendly!

Troy J. 
Évaluation :
5

Ben (Customer Service Representative) was incredibly helpful! Ben provided excellent customer service and was very professional! You are very fortunate to have an employee like Ben. He should receive a RAISE !!!!

James W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arshavir O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose A.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kenneth O. 
Évaluation :
5

I like because I can go in n out with no problem

Angélica G.  |  Premières impressions 
Évaluation :
5

Very please with service if I could I'll give it 10 stars

HUGO M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IRELAND P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE M. 
Évaluation :
3

The phone app is too much of a hassle. I prefer the old fashion way where you drop off the truck, go to the counter and sign out. That's it.

ERNESTO L. 
Évaluation :
3

Waited in line close to 30 minutes to get my truck I had already reserved.

Carlos R. 
Évaluation :
2

Truck alignment was horrible, should not have been rented out at all. Employees were no help with the return. Just talked amongst each other while we had to do the return ourselves. Even when we had trouble we were just referred to checking the website. Awful customer service and over priced for a few hours of rental. Will be looking to use a competitor in the future

Randy R. 
Évaluation :
4

I was charged over $50 for gas. Traveled between 25-26 miles with the smallest truck. I will not use Uhaul again because of this.

Mabon S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dario G. 
Évaluation :
3

UHaul first canceled my original truck rental with no compensation or even apology. This reservation was made for a different location, but again I received a call saying I had to go to another location. I opted for counter rental only to be told in the store I had to use the online services, which did not work. It took me nearly an hour to get checked out with the truck, which seriously cut into my time. When I returned the truck, I was unable to take proper photos because the service message for tires was on and the mileage was not displayed long enough for the fuel gauge to come all the way up. The person I worked with to rent the truck was very helpful, but the technology was not working well for him either. This will be my last rental with UHaul, there are better options even if they are more expensive. I would rather pay the money than deal with the hassle.

Cheryl A. 
Évaluation :
4

Slow IT system made it difficult for team members to efficiently assist customers.

Tomasz W. 
Évaluation :
3

Ben the Employee of the location was so rude and aggressively asked me to bring the truck back. It was so annoying and unprofessional.

Arash H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANATOLII M. 
Évaluation :
5

add a few employees

Jesus A. 
Évaluation :
5

Everything was fine, every question was answered. The service was very good. Thanks a Bunch! I would like to Reserve the same Car Hauler for Friday Aug.12,2022 until Mon. Aug.15,2022 Thanks

Tony F. 
Évaluation :
3

Requested an in-person check in and pickup and employee just had me use the online option instead of doing it themselves. Also this was not my original reserved location.

John A. 
Évaluation :
4

My location pick up change operator at 1:11 pm. Booked at 1:30pm. This is terrible and incompetent. I angry. I lost 30 minutes of my time while driving to another location.

Vasilii V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaaron M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Domingus D. 
Évaluation :
5

Everything was great!

Eduardo G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel J. 
Évaluation :
4

The new computer system is a real burden to the customer!

James C. 
Évaluation :
4

For me make the check in easier I think it's faster to have the person at the desk check you in then have to do it online

Ronald E. 
Évaluation :
1

Truck not available. I was sent to different location. Delays and problems. Was supposed to get $.89mi but was charged $1,39/mi. Employees should be fired! I will not use this location ever again.

Nelson T. 
Évaluation :
3

The van rental process through your phone is a pain. I would rather have a U-Haul employee help with the rental process.

Lewis A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenny L. 
Évaluation :
1

The people and equipment at this location were great. No problems. Only problem was the horrible idea of having to download the stupid U-Haul app to be able to process my order. I have old phone, I'm not a 12 year old kid doing this all day, limited memory, and even if I did, I think being forced to download something to do business with U Haul makes the company a first class A-hole. I will not do it. If U haul requires this, then I will go elsewhere to rent. Fire the newly minted MBA that thought this was a good idea.

Jeff F. 
Évaluation :
5

Excellent customer service via phone and at the pick up place

Gabriela O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Enrique G. 
Évaluation :
5

It was so easy and everyone was friendly

Jennifer H. 
Évaluation :
5

It was great. Never had any problems.

Eryn S.  |  Expérience générale 
Évaluation :
1

Total nightmare had me waiting an hour.the general manager couldn't resolve an issue with the type of vehicle I had I told him that I had rented multiple times before from different stores and that he needed to do and rv in the type of vehicle that is how we got passed the issue

franklin P. 
Évaluation :
5

Trailer was a problem when lowering mechanism was very old and broke so my machinist disassembled and repaired put in another lowering gear and pin works great now 👍

John H. 
Évaluation :
3

A little better staffing.

WILLIAM B. 
Évaluation :
2

most awful experience, i felt lost, staff wasnt really helpful, the manager tries to be rude in sarcastic way trying timo play it as if his nice

Irma S.  |  Online Move In 
Évaluation :
5

Have the windshield washed before the customer picks up the truck. Let the customer have the option of wanting the dolly and furniture blankets that are in the back of the 15ft and larger trucks. Stephanie was FANTASTIC, very professional and really made the rental experience less stressful!!

Sandra F. 
Évaluation :
5

The gentleman in the front desk was extremely helpful and accommodating. Especially seeing how busy he was on a busy day.

gustavo G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy M. 
Évaluation :
3

Your insistence on a cell phone return is ridiculous. Give the customer an option and explain the process BEFORE a customer leaves. I needed help returning the rig, forgot to return the key (nobody asked, either) and had to return again wasting 40 minutes. Night running lights on trailer didn't work, fortunately didn't need to use it at night. They were not checked when i picked up the rig, guess they assumed it would be ok. Have rented here before and their equipment is in good shape, this was an anomaly.

phil T. 
Évaluation :
3

The on site staff was not friendly or helpful. It felt more as if the customer was interrupting gossip hour and they did not even provide me with the equipment I had requested in my reservation. Thankfully my final charges were updated by the phone support.

Juan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY M. 
Évaluation :
3

You should still have old fashion rental. Meaning people that use apps like apps. People that don't like apps and cell phones. Should still be able to go into the store and rent hassle free. Here's my DL my debit card and insurance. Person at counter can do it old fashion way. Instead of giving app lessons all day.

Spencer M. 
Évaluation :
5

We did have some issues but had nothing to do with company. The number on the truck couldn't find it should had been waiting for us to pick it up wasn't at the lot So they gave us another truck number that we located the truck we've been told to go to lock box number 8 but there was only up to 6 number. So we emailed them back they gave us another location that was 3 miles away we went there looking for lock box did not see it so we left afterward we knew that the lock box was on the truck.we contacted back again to say we're going back to our original location but now we been told the truck that we saw was reserved. Since the switched us the location. To make it short than they sent us to another location 4 miles away and finally we got the truck the girl that helped me was superb. Just to note this ordeal happened at 7:00am on Sunday and they open at 9:00 am. With all thing happened I like U-Haul

Harout H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Santiago M. 
Évaluation :
1

I understand U-Haul has a new system in place for checking in, but nothing was working when trying all methods to get my iPhone to recognize the location (everything was tried). I asked the girl at the front desk to check me in, the first time she said she could not do it because Corp wanted customers to get used to the new system. When I asked what then am I supposed to do, she finally said "OK I guess I'll just do it, even if I get in trouble". This is UNACCEPTABLE!! Terrible customer service. Should never make a customer feel like the burden is on them just because U-Haul has a new system? Plus, clearly the system has issues as we tried everything to get the location services to work. You should fix this bug in your app and allow the user to manually add the location by zip code with a pop up menu to choose the location they are renting from. I wasted an extra 30 minutes of my time on this which added additional expenses I had to pay to the movers that were waiting on me with the truck.

Jacalyn D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

CHRISTOPHER R. 
Évaluation :
4

Our guy was very helpful and service minded. Our truck wasn't available, the person before was 2 hours late. We got a smaller truck which ended up being bad for us, we had to make two runs but it has nothing to do with your staff. Either way, whoever we dealt with was extremely pleasant, quick and got us taken care of. He was also flexible when we were late returning our truck.

Kaj B. 
Évaluation :
1

The gas meter did not work properly. Cause me an over charge in gas.

SHEA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doris A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jose C. 
Évaluation :
5

Excellent customer service. Awesome.

Brenda N.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Connie M. 
Évaluation :
1

The young lady behind the counter was very aloof and was busy with her cell phone messaging friends rather than wanting to assist us. When I asked her for her for assistance, she kept on ignoring my request and kept going back to her phone. When I mentioned it to her that it's not ok to behave the way she was acting she just walked away.

Beata V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose G. 
Évaluation :
5

It was frustrating having to do the online part, It felt SLOWER than when the person at the desk helps to rent the uhaul. I had already started the process at home but then at home it froze several times. Then in person at uhaul I was able to complete the process, but then for some reason, after I added one contact's information to confirm me, the person made me put in a SECOND person's contact information. Why? It wasted time and all it was, was a phone call confirming to them that I was renting a uhaul. It seemed so pointless and wasted 30 min of my time. So I had scheduled for pick up at 0900, but didn't get the truck until 0930, and I had put that I would return by 1400, but because it took 30 min to do the setup, I believe they should have added 30 min to my drop back off time to 1430. THANKFULLY I actually was able to finish BEFORE 1400 anywas, but it added stress and rushing in my head that I was going to be late. Other than that, I really appreciate the uhaul girl with the longer hair, I don't know her name, she is so knowledgeable and is able to hook up and put things together and is on top of things. She's great at her job!

Emily A. 
Évaluation :
2

I ordered a 10x10, it kept showing up online as a 5x5x8. Once I arrived in California, only half of my stuff could fit. I had to drive 17 miles to my cousin's to store the rest. Your staff was no help at all and the girl up front acted like I was inconveniencing her. It wasn't until the next day when I returned my truck, that Stephanie was the only one extremely professional, knowledgeable and compassionate.

Luisa O.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosio l.  |  Premières impressions 
Évaluation :
5

I lost my key. Your company could be more friendly with breaking a lock. I asked my key for the storage

THOMAS C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jaime z.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Phyllis J.  |  Premières impressions 
Évaluation :
3

The facility was clean but I didn't Notice that there was a Very Large Rodent Trap inside the Unit upon first Viewing it because the Employee was covering the space where it was sitting. I was very Surprised when I started Unloading my Items. I wanted to go and cancel the move- In but I really needed to store my things. We'll see how the first month goes fingers crossed 爛.

KATIE S.  |  Premières impressions 
Évaluation :
5

Best customer service from a storage . Very convenient and convenient hours . Everything was set up fAst and professionally

Helen D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Athleo C.  |  Online Move In 
Évaluation :
5

Benjamin was great..he deserves 5 Star ⭐⭐⭐⭐⭐ Very attentive and helpful.

Mauricio N.  |  Premières impressions 
Évaluation :
4

Do to Covid- 19, the manager was very helpful, and accommodating me on getting the storage door open, and I was able to get my personal items out.

MAGDALENA R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ana P.  |  Expérience générale 
Évaluation :
5

I have recommended two friends the storage facility and they since then gain storage service form this facility.

Olivia L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raquel M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deysi P.  |  Premières impressions 
Évaluation :
5

Manager was very helpful and quick. He was doing 3 things at once and ALL VERY WELL. He still had time to be patient and friendly and helpful to me.

Robert M.  |  Expérience générale 
Évaluation :
5

This is the best storage facility I've ever rented. The staff are very friendly and helpful. Joseh, jose and Ben jamin are the backbone of this company. Keep up the good work guys you are awesome.

PAUL F.  |  Expérience générale 
Évaluation :
5

Un personal altamente calificado,Cortez,flexible y atentos a tus necesidades pero sobre todo buscan la forma de que el cliente quede satisfecho buscando una salida para el benéfico del cliente. Muchas gracias

Teofilo R.  |  Expérience générale 
Évaluation :
5

This location and it's staff (manager Ben especially) is outstanding and I will rent from this location whenever possible! Great job

ANGELA D.  |  Expérience générale 
Évaluation :
5

Aucun

Guadalupe M.  |  Expérience générale 
Évaluation :
5

Me gusto gracias

Clara C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keleigh D.  |  Premières impressions 
Évaluation :
5

Fast and Easy process.

Jovanny C.  |  Online Move In 
Évaluation :
5

Manager was great!

Matthew E.  |  Online Move In 
Évaluation :
3

Storage worked well and was handy for what I needed. The night I arrived the staff were not particularly helpful.

Jane M.  |  Expérience générale 
Évaluation :
5

Staff really professional.

GREG R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

grace c.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kate R.  |  Premières impressions 
Évaluation :
5

BY FAR THIS WAS THE MOST CONVENIENT AND EASY TO ACCESS STORAGE I HAVE EVER RENTED. I HAVE ALREADY RECOMMENDED IT TO FRIENDS.

CHRIS L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathryn K.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRIS L.  |  Premières impressions 
Évaluation :
5

The storage unit looked well kept. I only cancelled because I needed a bigger unit

Diego J.  |  Premières impressions 
Évaluation :
5

I actually moved out on 7-24-2020 before the next monthly billing cycle and left the door open. I used your rental truck to remove my property. See contract in your system. I only used the truck for a few hours. Thank you for your clean an efficient facility and helpful staff.

ellen n.  |  Expérience générale 
Évaluation :
5

All staff was friendly and helpful. Hallway was always accessible and clean with access to carts.

Mackenzie H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kazuko f.  |  Expérience générale 
Évaluation :
5

Ben was so helpful thank you so much ..

Julio L.  |  Expérience générale 
Évaluation :
5

Thank u

Juan G.  |  Expérience générale 
Évaluation :
5

The storage is convenient and the price was low. Great customer service unlike the horrible service I had for the truck renting.

Arturo A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ereka P.  |  Expérience générale 
Évaluation :
5

Juan, the manager at the time, was very helpful, always honest and available. I was very disappointed to hear that there was no prorate for the storage unit that was due the 14th of the month.

sheila m.  |  Expérience générale 
Évaluation :
5

Worked out perfectly!

Jenetta B.  |  Expérience générale 
Évaluation :
5

Thank you all!!!

yakov p.  |  Expérience générale 
Évaluation :
5

Very satisfied

sherry b.  |  Premières impressions 
Évaluation :
5

Thank you so much for ur help every body u are the best

ana l.  |  Premières impressions 
Évaluation :
5

Great customer service!

Cedric S.  |  Expérience générale 
Évaluation :
5

The employees were always friendly and helpful. Merci.

Kelly C.  |  Expérience générale 
Évaluation :
5

No complain I always get good results

Ana L.  |  Premières impressions 
Évaluation :
5

They are a number 1 in costumes services 👍🤘

ana l.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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