Le client n'a pas laissé de commentaire.KEN S.
Customer Reviews for U-Haul Moving & Storage of North Long Beach
Pour nous contacter
Long Beach, CA 90805
(S Of Artesia Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Échange de bonbonne de propane
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Put the correct pick up location on my reservation confirmation. You had wrong information and I wasted and had to pay my moving guys. 30 $extra spent that I did not have to spent plus 1 hour of my time. Which made me late to meet a client by 1 hour. Making me seem truly unprofessional. Horrible on uhaul reservations part.Ruby D.
Le client n'a pas laissé de commentaire.mario T.
Le client n'a pas laissé de commentaire.SEAN R. | Premières impressions
Le client n'a pas laissé de commentaire.ANNIE T.
Le client n'a pas laissé de commentaire.SEAN R.
Muy buenoCali M.
Thank you guys for making our moving match easierJESUS R.
The inside windshield was very duty and the truck was dusty on the outside. It needs to be better cleaned especially even more due to COVID-19. Merci.FRANCISCO D.
The staff are very rude, I heard them talking to customer with no customer service skills at all. I rent about 4 to 5 trucks from u-haul each month, but I won't be coming to this location. Bad service.JOSE M.
Le client n'a pas laissé de commentaire.SALVADOR V.
Le client n'a pas laissé de commentaire.Gerardo F.
Le client n'a pas laissé de commentaire.WILLIAM B.
Le client n'a pas laissé de commentaire.FLORILEN C.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.Julisa S.
Le client n'a pas laissé de commentaire.STACEY E.
Le client n'a pas laissé de commentaire.TAUSILI S.
Le client n'a pas laissé de commentaire.ANTHONY V.
Le client n'a pas laissé de commentaire.TIN C.
Nothing to improveROSALINDA L.
It was all great.WANDA G.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.OMAR M.
Le client n'a pas laissé de commentaire.Drucilla R.
My ubox was shipped from Brooklyn to Staten Island before i was finished loading it. Someone told me of i loaded it early it would be sent earlier. In long beach i was not contacted when it arrived. And i was supposed to get the box delivered and they told me they couldn'tDaniel L.
The Customer Service was horrible. The female representative at the front desk, acted as if I was bothering her for coming in to Uhaul. Customer Service training is really needed.STANLEY J.
Le client n'a pas laissé de commentaire.JAMES B.
This was the easiest thing to do when I was moving. I didn't know how great of service Uhaul is to rent. The staff is great. They help you very fast and are the nicest and friendliest staff I have seen in Long Beach! Thank you so much Uhaul. My experience was great.Cholena H.
Le client n'a pas laissé de commentaire.EDDIE G.
Nice place really good team the guy's are really good on what they do great service ðŸ‘MARIO G.
If I can leave a 0 star and negative review I would. I want to say that the employees at Long Beach were great and amazing but I can't leave a positive review. My experience with U-Haul was the worst I ever had to encounter with a service company. I was helping my parent prepare to move into their new home and we reserved two 26 foot U-Haul over a month in advance. We knew that end of the month were busy and we planned ahead. We received our reserved confirmation and had to two pick up locations which is fine. A whole month went by and and two days before i am scheduled to pick up both trucks I received a call saying that one of my Reservations is canceled and there wasn't another location that had a 26 foot U-haul within a 50 mile radius. Instead U-Haul only had a 10 foot truck. Now most companies would be understanding on what has happened and try to rectify the situation, not U-Haul. not only did they not save my reservation or get one at another location even past the 50 miles but they instead offered the 10 foot truck for the same price of 40 $a day and not the normal 20 $a day for that size due to demand. We almost didn't get the second truck but I received a call a day before for my second reservation to tell me i had to go to another location to pick it up because the location I had the reservation at wouldn't have my truck. The truck we picked up came out of service supposedly and the windshield wipers were bad and we had to replace them. Such BS and due to the late timing we couldn't find another truck so my Dad and I had to do multiple trips to make the move. It was a long week and a half but we got it done no thanks to U-Haul. I will do everything in my power to never use U-Haul ever again because they over books, don't hold reservations, gauge you when they mess up and don't care for the customer.KEVIN B.
Le client n'a pas laissé de commentaire.TRAVIS V.
Le client n'a pas laissé de commentaire.FABIAN R.
Le client n'a pas laissé de commentaire.VIOLA B.
Really nice staff helped us out!CORAL T.
Excellent service à la clientèleJUAN Z.
Great customer services, kind serviceMARIA O.
Le client n'a pas laissé de commentaire.ALEXANDER M.
Le client n'a pas laissé de commentaire.Samnang S. | Expérience générale
The employees were all busy doing everything for customers. They were all a "Jack (or Jill) of all trades". The store was busy when I got there and every employee was helping a customer. I was impressed with the knowledge and capability of all the employees. Just don't call. The phones are routed somewhere remote and the wait is long. I waited 55 minutes and then was disconnected. I drove to the location to ask my question in person.JEANNE R.
Le client n'a pas laissé de commentaire.SAMNANG S.
Great customer service and the equipment that I needed was there.FERNANDO C.
Easy to deal with Over the phone when I needed to make extensions to my reservation. Nice polite staff very helpful.JONATHAN S.
Personnel amicalROBERT C.
Le client n'a pas laissé de commentaire.Daneisha P.
Well be the same always, I like it, thxz.JAIME D.
Le client n'a pas laissé de commentaire.LaTia I.
I use UHaul all the time. Different locations but my favorite location is Inglewood on Labrea the Manager Rick is customer friendly and his staff is customer Conscience as well. I do believe that everything starts with the head. His honesty and respect the customer time. Expect his staff to be respectful. They didn't have the same experience here plus they charge me 20,00 $ cleaning fee. In which it was not left in a unreasonable dirty manner where you should have charged me. I will be disputing this charge. I don't feel this location where customer friendly at all.SHERRY J.
Le client n'a pas laissé de commentaire.JOSEPH H.
Everything went well. UHaul personnel was professional and willing to assist in a timely matterTANYA A.
Le client n'a pas laissé de commentaire.JAY B.
Le client n'a pas laissé de commentaire.ADRIAN T.
Le client n'a pas laissé de commentaire.David T.
Le client n'a pas laissé de commentaire.VIET V.
My experience in Long Beach was AMAZING, the service was fast, professional and courteous. I believe the person who assisted me was Cliff or Curtis...he provided exceptional service.BRANDI S.
When I arrived to pick up my reservation, there was no employee present. I was the only customer at the location. I waited 10 minutes for an employee to emerge from the back room. He advised me to wait and that he would be right back. He never came back. I later found him outside fraternizing with another employee. Evidently he forgot about me. After 20 minutes, a second employee emerged to help me. She was incredibly hostile, confrontational and condescending - at times yelling at me. It was a humiliating experience.KEVIN M.
Very pleased thank you.JAIME R. | Expérience générale
Le client n'a pas laissé de commentaire.Anthony A.
Excellent service à la clientèleBRIONNA F.
Le client n'a pas laissé de commentaire.DAVID M.
Le client n'a pas laissé de commentaire.TIMOTHY J.
Le client n'a pas laissé de commentaire.Hector B.
Le client n'a pas laissé de commentaire.son P.
Great customer service and easy checkout ! (:HIRAM M.
Le client n'a pas laissé de commentaire.ARTURO A.
Le client n'a pas laissé de commentaire.Gus S.
after making online reservation, was called twice by location to confirm appointment. and then the day before appointment, was called by location saying that I missed my appointment, which was not true. After that was told by location that there are 3 other people given the same 8am appointment slot, and asked me to reschedule. I told him that I have appointment in writing and will be coming next morning. When I showed up there was no other customer there and the hitch install when well. I don't know what is going on with these people but it is not a solid experience.Andrew H.
Very satisfiedHILDA F.
Le client n'a pas laissé de commentaire.NICANDRO R.
Good customer service and clean cars.TUTUILA L.
Customer service agent cedric was very polite, profesional and friendly. Feel like I made a new friend. The young lady that also helped me at the register was very nice and helpful. Excellent experience.SAMUEL M.
Le client n'a pas laissé de commentaire.ASGHAR M.
Le client n'a pas laissé de commentaire.JAMES M.
Excellent service à la clientèleANTONIO C.
Make sure the vehicles are in working order.David S.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.Leonel V.
Very good service!!YOVANNI G.
Le client n'a pas laissé de commentaire.EDWARD H.
Don't use an answering service.CYNTHIA H.
Le client n'a pas laissé de commentaire.DANA S.
Upon returning equipment change sign to resd after 10 minutes get out of rental and go to front desk instead of waiting for 15 minutes then to be told to disregard instructions on sign.....because I can follow directions.LYDIA M.
Easy checkoutDonald F.
I made a reservation for a vehicle pick-up to closer to my home address. I in fact received a confirmation email indicating it would be ready for me at that location. On pick-up day, I was called and told the pick-up location had been changed to that on Paramount Blvd. That added about 26 miles of trip just to get back to my origin. Because of that, I went over the trip limit. Yes, the Paramount location is fine and well staffed, but I still wish I had been told on-line that the location would have to changed on account that this was a one-way trip.Oliver P.
Everything went according to plandaryl S.
Le client n'a pas laissé de commentaire.TRACY W.
Please ensure that when a customer ask for their receipt to be emailed it is actually sent. I still haven't received my receipt other than that it was fine experience and customer service was good with all employees that i encountered from reservation , pick up and returnBRANDON D.
No problems made reservations online quick pick up and returnDON M.
Le client n'a pas laissé de commentaire.AMINAHH M.
The customer service was excellent. Give that man a raise.DAYLEEN M.
Le client n'a pas laissé de commentaire.MARY H.
Le client n'a pas laissé de commentaire.Carmen G.
Everything from the staff to the equipment was spot-on . .good job. . thank you very muchMARK P.
I'm not sure you could!RITA R.
Everything went well. Service was great. Ride was great. Truck handled well. Had enough room for all we had.MICHAEL H.
Staff was not friendlyJAY Y.
U are doing an excellent jobWillie J.
The lady on front desk is incredibly professionalISRAEL F.
GREAT JOBMELVIN L.
Le client n'a pas laissé de commentaire.EMELDA H.
Le client n'a pas laissé de commentaire.Paul S.
Le client n'a pas laissé de commentaire.curtis p. | Expérience générale
Le client n'a pas laissé de commentaire.robert c. | Premières impressions
Nice, efficient and friendlyFemi A. | Premières impressions
Le client n'a pas laissé de commentaire.Phillip K. | Premières impressions
Staff was very friendly and answered all our questions.DiJionee P. | Online Move In
The staff was very respectful, yet thorough.Maureen S. | Premières impressions
I've been having a storage unit there for OVER 6 years! HOPEFULLY, I'll can FINALLY relocate BEFORE year's end! Thank You U-HaulGLORIOUS J. | Premières impressions
Excellent serviceTerry A. | Premières impressions
Very helpful person he's very goodwanda t. | Premières impressions
This location is very helpful and friendlyMonica P. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!