Le client n'a pas laissé de commentaire.Chris R.
Customer Reviews for U-Haul Moving & Storage of North New Bedford
Pour nous contacter
New Bedford, MA 02745
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Rachel F.
Staff was very helpful and friendlyRUCHEILA S.
Le client n'a pas laissé de commentaire.RUCHEILA S. | Expérience générale
Le client n'a pas laissé de commentaire.Benjamin C.
I brought the uhaul back yesterday and still haven't received my invoiceSteven F.
Brittany is AMAZING! Her service is always great and she knows her job!JESSICA D. | Premières impressions
Le client n'a pas laissé de commentaire.jose A.
The truck had issues! Clearly it had been in an accidentAlexis K.
Very informative, knowledgeable and courteous.janet H.
Doors on truck didn't close completely.Heather H.
Church St. location has the best facility I have seen in the region. Staff as well.michael W.
Le client n'a pas laissé de commentaire.JOHN M.
Le client n'a pas laissé de commentaire.Drew S.
Made a reservation ahead of time. Was in and out very quickly. Rented a trailer that had a lot more room in it than I thought it was going to. 12x6 trailer has a lot of room inside. Towed excellent. No issues at all. Very helpful staff. Will rent from this location againwilliam G.
Le client n'a pas laissé de commentaire.JOHN C. | Expérience générale
Jaimee was very nice, polite and knowledgeable I had Very pleasant experience at this location This was One of the best experiences at a uhaul location. MerciSAMUEL S.
Monica and her staff provided me with OUTSTANDING Customer Service! Thanks for everything!EDWARD F.
Le client n'a pas laissé de commentaire.Gary H.
Just had to put items in the only available size because the first one was too small need a medium size one eventually if possible went smoothly other then that but it was my fault not theirs thankscarrol K. | Premières impressions
It was busy this time but customer service remains exceptional. Trucks always clean and well maintained. Thank you again. I am a very satisfied repeat customer.Donna L.
The people that work in New Bedford are greatRobert R.
Le client n'a pas laissé de commentaire.Jose D.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.Stephen M. | Premières impressions
Le client n'a pas laissé de commentaire.MARK ANTHONY H.
empty soda cans in the cab and the fuel level on the truck was below the empty line on the Gauge. When trying to start it for the first time it cranked over for a while and a few tries before it started. I also had a problem with the loading ramp as it came off the tracks and became jammed. We were then unable to extend or retract it as it was jammed. I had to drive back to the store to try and fix it. They said all they could do was give us another truck. I refused as the 26 foot truck was completely full. I then asked for a crowbar so I could fix it myself and they obliged. I was not very happy to deal with this issue and have to drive all the way back to the store to have it fixed by myself.William S.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.RICHARD H.
It was very difficult to speak with a person and when I did the information I received was conflicting. I tried to close my account and never received verification that it was closed. Even after it was closed I received notices that my payment was overdue for time that the unit was closed. I was promised calls back that never happenedLinda h. | Expérience générale
Le client n'a pas laissé de commentaire.Paul G.
Le client n'a pas laissé de commentaire.David F.
make sure no one can smoke in your trucksLlyod B.
Very friendly and helpful staff. Excellent customer serviceDeanne G.
Le client n'a pas laissé de commentaire.KEVIN H.
The straps for the front tires were all rusted up and made it very difficult to unlatch. Other than that was my only negative. Waited a while when was told be right out to help hook up trailer. I went back in and they were taking care of other customers didn't appreciate that as i was ahead of others finish with me then take care of others. Maybe short staffed i dont know but not what someone wants when they are on a time schedulePAUL M.
Super convenient!John P.
Le client n'a pas laissé de commentaire.JOHN F.
They were excellent and efficient in the return. Wry friendly.Marc C.
Did not receive a total breakdown of my bill.George C.
My only complaint is that the vehicle did not have a full tank of gasJohn S.
Your people are the best kind polite professional thank YouRobert R.
Le client n'a pas laissé de commentaire.KEVIN G.
Le client n'a pas laissé de commentaire.Stephanie S.
Le client n'a pas laissé de commentaire.Heidi K.
Le client n'a pas laissé de commentaire.ISAAC A.
Le client n'a pas laissé de commentaire.JAIME C.
Le client n'a pas laissé de commentaire.darell K.
Le client n'a pas laissé de commentaire.Brandon B.
Le client n'a pas laissé de commentaire.Timothy T.
Le client n'a pas laissé de commentaire.GREGG P.
Loved the easy phone pick upRichard M.
Le client n'a pas laissé de commentaire.Daniel L.
The staff at both New Bedford locations have always been friendly and helpful. I have rented from both locations and will continue to do so in the future.STEPHEN B.
Le client n'a pas laissé de commentaire.Charlotte G.
I paid in cash and was required to give a 100. Deposit. Upon returning the trailer I was told the payment plus deposit made covered the cost. This is incorrectJason R.
Le client n'a pas laissé de commentaire.Keven F.
Le client n'a pas laissé de commentaire.phil G.
Great customer service phenomenal experienceKobe S.
I rent a lot. This new location on Church St... The best ever!michael W.
Le client n'a pas laissé de commentaire.Gordon F.
The pickup and dropoff went smoothly. Only comment is that the pickup truck smelled like cigarette smoke, but there's probably not much you can do about that.Edward A.
Le client n'a pas laissé de commentaire.Noel P.
Le client n'a pas laissé de commentaire.ROSA G.
Le client n'a pas laissé de commentaire.Jeffrey W.
Le client n'a pas laissé de commentaire.EUGENIO S.
â€œEVERYONEâ€ was extremely friendly and courteous and I would recommend this site to anyone.Robert P.
I rent trailers often and it is always easy and convenientdavid M.
The problem isn't with the location, it was with the reservation system. It allowed me to reserve a trailer with a specific truck and when I got there, the system told her I couldn't use the truck to toe the trailer. I then had to pay way more money to rent a box van.Melissa S.
Le client n'a pas laissé de commentaire.Cynthia S.
They had to cancel my reservation that I pre made because they online system wouldn't upload a picture of my license. Then when they re-did it , it set me an hour behind a schedule. Finally when I returned the truck I sat in it outside next to a sigh that says â€œplease wait in your vechile for us to come outâ€ only to get out after 15 minutes of writing to be told â€œyou should have just come inside,â€ when I was following the signs. Moving is stressful and UHUAL added to this stress :(Daniel A.
I want to thank Brittany and the entire team for your exceptional customer service. You made my experience again; easy, personal and professional. The truck was immaculate. Thank you team for your excellence in customer service. Grateful, Donna Laliberte F.Y.I. - Love the new location. Thank you again.Donna L.
Be more careful when checking in a return so I don't get contacted about â€œlostâ€ equipment.Josh A.
Le client n'a pas laissé de commentaire.Laverne M.
Excellent customer service.eric T.
Le client n'a pas laissé de commentaire.Kristen B.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.R Gregory M.
Le client n'a pas laissé de commentaire.Cory C.
Le client n'a pas laissé de commentaire.SONYA S.
Le client n'a pas laissé de commentaire.Steven S.
Le client n'a pas laissé de commentaire.Gilberto B.
Le client n'a pas laissé de commentaire.Carmen A.
Le client n'a pas laissé de commentaire.CARLOS G.
Le client n'a pas laissé de commentaire.Malik F.
Le client n'a pas laissé de commentaire.MICHAEL C.
Le client n'a pas laissé de commentaire.Burlen B.
Le client n'a pas laissé de commentaire.Chuck H.
I was very impressed with Brittany the manager of the place. It was first thing in the morning were her very first customer had a huge problem that I watched Brittany handle it like a manager should.Cheryl R.
Have staff that know what they are doing so they don't have to get the manager for every question. Maybe more training.Russel L.
Le client n'a pas laissé de commentaire.DMYTRO D.
This was pretty flawless. Young lady employee was awesome.Heidi K.
Le client n'a pas laissé de commentaire.Paula K.
Le client n'a pas laissé de commentaire.DEURICK D.
Le client n'a pas laissé de commentaire.Elizabeth M.
Le client n'a pas laissé de commentaire.Charles H.
Nothing- everything went wee with truck and tow/trailer- it was a 18 hour drive- no problems at all- thank you UHaulTHELMA H.
Le client n'a pas laissé de commentaire.John P.
Called to let woman know we'd be there at a certain time. We got there and she was locking up early and was very rude to us. Stated she wanted to go home early - even though she knew we'd be there 10 minutes later we'll before closing time. We even put extra gas in truck and left it cleaner than we got it. But she was upset she had to stay open to process return. Unbelievably unprofessional.Adam W.
Pulled up to the stop sign and waited about 5 min with no one in site to check in truck. I went inside and there were several employees behind the counter and no customers (other than me). Agent asked if I was picking up or turning in. I told her I was turning in. She asked for the keys and said I'll get an email receipt. I returned the truck at approximately 9:45am on Sat. It wasn't due until Monday. I have yet to receive a receipt, so I guess I'll be calling the location when they reopen to ensure my truck was checked in.Diana V.
Le client n'a pas laissé de commentaire.Marsha S.
Le client n'a pas laissé de commentaire.Quentin M.
I just did not understand the charges I only put 30 miles on the truck and I cleaned it and refuel. Does not make sense and I tried to reach customer service yesterday for 3 hours it cannot get through definitely not my first time rentingAdam B.
Le client n'a pas laissé de commentaire.Barbara F. | Online Move In
Great team of peopleTHELMA H. | Expérience générale
Le client n'a pas laissé de commentaire.Jonathan R. | Expérience générale
Le client n'a pas laissé de commentaire.TYRONE R. | Premières impressions
One of the male workers needs some help learning the computer system, but the female manager is awesome and deserves a raise.Meagan L. | Expérience générale
Le client n'a pas laissé de commentaire.Latasha F. | Premières impressions
Le client n'a pas laissé de commentaire.Elizabeth D. | Expérience générale
I unfortunately do not know her name but the girl who helped me was great!Meagan L. | Premières impressions
Le client n'a pas laissé de commentaire.CELSO C. | Expérience générale
Not being able to access storage facility that isn't staffed was always an issue. Having to go through the national telephone number to get local office was also a big issue and concern. Local office always tried to resolve issues once they were made aware of the problems.Kelli T. | Expérience générale
Need someone on site and the door to get in keeps having to get reset to get inLisa C. | Expérience générale
The customer service that helped me out was amazing after the situation that happened. The lady that was at the storage unit was not helpful she was rude and unprofessional.Craig N. | Premières impressions
Le client n'a pas laissé de commentaire.Kerri B. | Premières impressions
The only thing I didn't like was my storage unit wasn't were it was supposed to be reserved at when I got there,I had to wait until the next day and go to a different U-Haul location and made me waste more gas than necessary and didn't even get any kind of reimbursement for the hassleElizabeth D. | Premières impressions
Le client n'a pas laissé de commentaire.Tracy P. | Premières impressions
It is nice to know that my belongings are safe.PAUL A. | Premières impressions
Le client n'a pas laissé de commentaire.jose c. | Expérience générale
Le client n'a pas laissé de commentaire.Genri F. | Expérience générale
Le client n'a pas laissé de commentaire.Joann B. | Premières impressions
Le client n'a pas laissé de commentaire.Robert F. | Expérience générale
Le client n'a pas laissé de commentaire.Bill M. | Expérience générale
There was no one at the office to check us in. We called customers service only to wait on the line for 44 minutes and then be told that there was someone there when the office was closed. Very poor service and terrible time getting help when needed. The delay totally ruined our travel time and next commitment. I would not recommend UHaul at Church street New Bedford, MALinda h. | Premières impressions
We were completely mislead. We reserved a 10 X 15 only to find out that none are available at that location. When we reserved they did not tell us that we had to go to a different location to do the paperwork and get the unit number and access code. The young man who waited on us at Mt. Pleasant st. (Rob) went above and beyond to help us. This young man was so pleasant and professional.GEORGE T. | Premières impressions
Le client n'a pas laissé de commentaire.Ana D. | Premières impressions
Le client n'a pas laissé de commentaire.Christine C. | Premières impressions
I do suggest putting a ramp on the building entrance(s) so dolly can be rolled in/out of building. Currently you have to step down about 5" which is not convenient or safe for moving items in/out of building and may cause injury to people especially when moving large household items. Also something to hold the door open to make moving items from truck into building more efficient.LISA B. | Expérience générale
Came back the morning after I moved everything and now all my personal belongings are missing. Person at the front desk was rude and now I have nothing.Tyler B. | Premières impressions
Good serviceGualberto M. | Expérience générale
Unprofessional due to the run around given while trying to locate the storage unit . Personnel giving attitude while asked time sensitive questions in regards to location issues .Kelli T. | Online Move In
Every one was greatKathleen W. | Premières impressions
Le client n'a pas laissé de commentaire.Shyanne D. | Online Move In
Small narrow door to was unable to get furniture in. No dolly or hand truck and too far to travel heavy object into building. Came out of the building and was locked out and unable to get back in. Unusable do unable to unoad the UhaulChristine S. | Online Move In
No issues with the facility at all but the service left a lot to be desired for this reservation.Angela A. | Premières impressions
Need more cart to move the stuff aroundLemuel O. | Expérience générale
See you in courtDENNIS R. | Premières impressions
Le client n'a pas laissé de commentaire.Michael J. | Expérience générale
We are not using the facility. When we obtained the unit, we were not given instructions for the correct location. After the 3rd person, we found out the unit was at a totally different site. We went to the new site, only to find that we still could not get in…because we had STILL not received proper instructions! We ended up not using the unit and would not recommend your facility to anyone else. We wasted about an hour and a half out of our day.John N. | Premières impressions
El personal tiene que tener más profesionalismo para poder ayudar a los clientes. El centro de almacenamiento todo un problema para abrir las puertas un servicio deficiente en el aspecto de almacenamiento. Pero en el servicio de alquiler de camiones excelentes. El personal que me atendió en el alquiler es grocera. Por eso mismo cancele el alquiler del almacén espero me devuelvan el dinero ya que la empleada no me dijo nada de la devolución del dinero. Gracias mi número de teléfono es +15083751742 para saber cuando me devolverán el dinero del almacén cancelado. GraciasNORAIMA V. | Expérience générale
When I made the reservation it did not say I had to go to a different location to get the keys. When I went to get the keys I was told the units were still being built and were not available. After talking to the manager she sent someone to "do the walls" so that I could move in. When I got there the unit wasn't even numbered. I waited nearly an hour at the unit for the person who was supposed to be doing something with the walls to come and tape a paper sign with hand written number in it. I was so disappointed with the experience. Also, in regards to cleanliness, there was a pair of men's underwear and what appeared to be a sex toy as soon as you walk in on the ground. Also, to talk to anyone on the phone is a 30 minute hold time.teresa k. | Premières impressions
It was actually the most inconvenient storage process I've ever experienced. There was absolutely no employee on the premises. The email did not state that or which door to enter. My friend and I drove all around the building, in the rain, with our two SUV's circling around trying to find out how to unload. We had to drive to another UHaul location and the employee there didn't know what was going on either. She offered me the small box pods sitting outside, which isn't what I had paid for online nor would it fit any of my belongings. She finally called someone and got actual directions. I tried calling UHaul several times and there was an hour wait every single time just to get to a representative for UHaul and I couldn't get through. I finally have access to the unit but the hours are not convenient at all and neither was the process finding it.Karah B. | Online Move In
Le client n'a pas laissé de commentaire.Jose M. | Online Move In
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