Le client n'a pas laissé de commentaire.Kathleen B.
Customer Reviews for U-Haul Moving & Storage of North Pocatello
Pour nous contacter
Pocatello, ID 83201
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I was impressed. The U-Haul was clean. Good job guys!MUHAMMAD U.
Le client n'a pas laissé de commentaire.LAUREN C.
Great job today and excellent customer service!!Jackie J.
This location is why we keeping using and LOVE Uhaul! They are awesome!!Jody B.
Le client n'a pas laissé de commentaire.KATHY M.
Le client n'a pas laissé de commentaire.Michael A.
Le client n'a pas laissé de commentaire.Amy M.
Everything was quick and easy! Walked in without a reservation and was able to get what I needed without an issue. Return was super easy, too! Just pull up under the canopy, they check it in, and you're done!riley P.
Everything was already ready for the next customer.Mary C.
Le client n'a pas laissé de commentaire.Dustin S.
Having cruise control on the unit, also not leaving a hand truck and packing blankets that are difficult to work around when packing the vehicle.RONALD B.
For over a month I have been asking the GM David to give me a list of my charges and payments regarding my move to Utah. As of today I have received three out of approximately thirty or more.Art P.
Le client n'a pas laissé de commentaire.Patricia M.
Le client n'a pas laissé de commentaire.Timothy O.
Le client n'a pas laissé de commentaire.Bradley A.
Le client n'a pas laissé de commentaire.michael F.
The location needs one way trucks so I can finish moving.Karl C.
Le client n'a pas laissé de commentaire.MISTY C.
Very friendly staff, helped with the pre-check and hook up. In and Out and on my way in no time!CHAD M.
I pulled my car into a warm closed garage area, accessed a rolling cart, loaded the cart and checked into the facility so I could unload in a warm clean room with lots of overhead light!! What's NOT to love about that?! I didn't get cold or rained on and loading onto the cart was easy. Marla keeps that storage building so clean and directs me if needed ( like when I set off the alarms because I didn't swipe my ID before opening my unit). Up front staff are always knowledgeable and courteous which is rare now days I think. If ever I need storage again it will be Uhaul for sure!! Great price and super service!!Carly R. | Expérience générale
One of the bay doors is broken. Made it difficult to load and unload when multiple people were doing just that.Camille C. | Expérience générale
Customer service was excellent! They did everything they could to take care of me and get me on the road. There was an issue with the truck. The battery was defective. And I had to wait on road service to put a new battery in.Tyler H.
These guys made me want to always use Uhaul! They were excellent!!Jody B.
Le client n'a pas laissé de commentaire.Tianna T. | Expérience générale
Le client n'a pas laissé de commentaire.Janet F.
Le client n'a pas laissé de commentaire.Zach L.
Le client n'a pas laissé de commentaire.Lisa P.
Staff member needs to take training on how to treat a Customer, She was very unpleasant to say the least!!!!Marie J.
Everyone was very helpful and accommodating. Great locationKen H.
Le client n'a pas laissé de commentaire.Erin O.
The storage facility that I settled with ended up being the people that tried to get me away from getting my one month free storage that is the only negative experience for the storage facility everything else was clean kept very useful actually the best storage facility that I've ever seenRachel B.
Le client n'a pas laissé de commentaire.Vanessa H.
Absolutely nothing u guys have always being great keep up the good customer serviceRafael V.
David the manager at the Pocatello pole line facility is an awesome person. He is open to help and gives you personal support and assistance to make you feel secure. High five David! Thanks for making our experience with Uhaul a good one, we will recommend your facility and if we need anything else we will be sure to come to your facility! Merci!Margarita M.
Nothing great serviceAnita A.
Le client n'a pas laissé de commentaire.Christine P. | Online Move In
Very smooth and helpful Well doneJohn B.
Le client n'a pas laissé de commentaire.Clinton C.
Le client n'a pas laissé de commentaire.John H.
Getting the truck was very quick and easy. The staff showed me what I needed to know to use the truck. I am not sure why it would be hard to simply require everyone to return the truck full. There would be no guesswork for refilling the truck to the level in which it was checked out.Mark T.
Your help and care is eccellent. Thank you.roger B.
All staff was very professional and helpful.. Everything was easy and went as planned.. We will definitely rent from this location again. And we will recommend U-Haul to friends and family.. Thanks to all the staff at the Poleline Pocatello, ID branch for all your help!!Tia H.
Le client n'a pas laissé de commentaire.Andy G.
Le client n'a pas laissé de commentaire.Camille C. | Premières impressions
Le client n'a pas laissé de commentaire.Edward J.
Great Customer Service. I had lots of questions and they were very knowledgeable and kind. Moving is a stressful moment in our lives and this particular store helps you through parts of it with grace.Michelle H.
Friendly and helpful! Very easy to use!! Would recommend to all my friends!!Ward A. | Premières impressions
Le client n'a pas laissé de commentaire.CAROL P.
Le client n'a pas laissé de commentaire.terrie m. | Premières impressions
This has nothing to do with the location as much as policy, I rented a van, was told it was full. I drove 15 miles. Last time I rented a truck I got hit with a fuel charge that was more than my rental because it was a gallon low. I obviously didnt want a repeat of that so i filled the van at the station that shares a parking lot with the location to make sure. I put 6,5 gallons in, with current gas prices that was as much as the rental. When I asked about it the gentleman at the counter was very courteous and professional and did what he could giving me a $7 refund. It was appreciated but over all I feel like the company policy about fueling and disclosures/fees is set up to screw over the customer. I will not rent another uhaul and will never recommend to anyone. Burn me once Shame on you, burn me twice shame on me, there wont be a third.Jesse S.
Le client n'a pas laissé de commentaire.lenna r. | Expérience générale
Le client n'a pas laissé de commentaire.Ricky L.
Le client n'a pas laissé de commentaire.Aaron B.
Le client n'a pas laissé de commentaire.Joseph D. | Expérience générale
Sorry I needed to Abandon storage unit, I actually got the unit for my brothers belongings and he wasn't getting the unit paid and I don't want to be held responsible for his items. I do not want to make excuses, and I want to be reasonable as possible. You guys were great, if I myself ever need a storage I will definitely get one from you guys. Good service overall I just hate to leave on a bad note. If there are any cleaning fees, etc. please feel free to contact me at +12085305074 and we will try to take care of anything necessary, thanks for the help!Austin V. | Expérience générale
Great customer service!))lenna r. | Premières impressions
Le client n'a pas laissé de commentaire.jason S.
Le client n'a pas laissé de commentaire.Alex L. | Expérience générale
There was some disconnect on the pick up and delivery process of my pods to my new location. I turned in my unused blankets to the Poleline location. The delivery location had no idea I had already turned in my blankets. Other than that the staff was excellent as my pickup dates changed several times due to the closing date changing. Everyone was very helpful.Lisa K.
Very professionalGreg W.
Le client n'a pas laissé de commentaire.Zach G. | Expérience générale
Overall pleased with the whole setting up process and how easy and convenient it is to access the storage unit once you've signed up. Great price and great place.alyssa r. | Premières impressions
I am very appreciative for UHAUL Storage. Everything worked out perfectly for me. MerciDebra A P. | Expérience générale
My first experience renting a moving vehicle. Amazing! Thank you for the great service.brenda S.
Le client n'a pas laissé de commentaire.dylin m. | Expérience générale
Le client n'a pas laissé de commentaire.DON R.
Le client n'a pas laissé de commentaire.David K.
Le client n'a pas laissé de commentaire.cindy r. | Premières impressions
Le client n'a pas laissé de commentaire.JEFFREY W.
The young lady that helped me was very polite and friendly!! The place looked great and I feel very secure storing my belongings there. I also love that it is inside and climate controlled!Amy F. | Premières impressions
Le client n'a pas laissé de commentaire.MARAWAN H.
Le client n'a pas laissé de commentaire.willow w. | Premières impressions
good service. good heip, friengly and nice. good to work withDon Z.
Le client n'a pas laissé de commentaire.aurianna l. | Expérience générale
Le client n'a pas laissé de commentaire.MARC C.
Le client n'a pas laissé de commentaire.Xjander O.
Le client n'a pas laissé de commentaire.Joel J.
Le client n'a pas laissé de commentaire.Kim Vitelie C. | Expérience générale
Le client n'a pas laissé de commentaire.Yolanda P.
Wow...Impressive in every aspect. Clean, friendly, and informative. Made everything easyTerry M.
Le client n'a pas laissé de commentaire.gordon l. | Premières impressions
Le client n'a pas laissé de commentaire.Kaitlin C.
Le client n'a pas laissé de commentaire.carolie k. | Expérience générale
Le client n'a pas laissé de commentaire.ron H.
Le client n'a pas laissé de commentaire.Laurie C. | Expérience générale
Le client n'a pas laissé de commentaire.robert F. | Expérience générale
Le client n'a pas laissé de commentaire.BRADLEY A.
Thanksdavid s. | Premières impressions
Le client n'a pas laissé de commentaire.CHRIS C. | Expérience générale
Le client n'a pas laissé de commentaire.Fessy A.
Uhaul app would not let me upload pictures I took and would not move past the mileage and gas photo so was unable to check in with mobile check inOthella B.
Le client n'a pas laissé de commentaire.LYNDEN P.
Le client n'a pas laissé de commentaire.Sarah B.
Le client n'a pas laissé de commentaire.TIMOTHY A.
I was very impressed with how easy it was to unload and to be able to pull inside and use carts. That was awesome. Feels totally secure, too!Doris C. | Premières impressions
Friendly, enjoyed the interaction with them !VIRGIL C.
Le client n'a pas laissé de commentaire.Berta B.
They made it easy to return the truck.Shann W.
Le client n'a pas laissé de commentaire.Mark B.
Le client n'a pas laissé de commentaire.Tyler C. | Expérience générale
Thank you for a great experienceJeanna B. | Expérience générale
The only thing I would say that'd need any improvement at this location or at any of them is being able to put cash down for the vehicles rather than my Credit Card for the 8 foot Chevy Silverado Pick-up TRUCK. It was ALL I needed and even that was a little more than needed but because my Credit Card didn't have the sufficient funds needed for them to charge it, I had to take an actual (way bigger than I needed) MOVING TRUCK to pick up a small "FULL" SIZE bed and frame from someone and take it to my new place. Other than that the workers were kind, quick and got me in and out under or within 20 minutes.Kendrick P.
Le client n'a pas laissé de commentaire.Debra D.
Spacious lot and kind people. Excellent.Bryan L.
Everyone was so nice and helpful.CHRIS L.
Poor management, I was hounded by the management to return a trailer over the New Years Weekend. A good manager should of anticipated the New Year and made other arrangements for a future rental such as sending the customer to another location or having equipment ordered to cover it.Stewart Q.
The manager was absolutely wonderful. He was able to help my family out when we lost the ability to pay for our storage units. He made sure that we had time to get our keepsakes and irreplaceables out without losing everything. (Again) Best people in town to work with! Hands Down.CHRISTINE L. | Expérience générale
Le client n'a pas laissé de commentaire.Pamela P.
Le client n'a pas laissé de commentaire.Mark A.
Le client n'a pas laissé de commentaire.JAMES GREGORY E.
Quick and painlessKelly L.
Le client n'a pas laissé de commentaire.lee r. | Expérience générale
While I appreciated being given the first month rent free, it was basically taken back when I couldn't get a prorated deal for just using a few days between 11/27 and 12/4 so we decided to just leave a few things there until the last few days of the next cycle. On a side note, the u haul boxes were also crappy because several of the ones we bought and had in storage full of our things split down the sides. We're just glad to be done with all of it.Julie C. | Expérience générale
Was the cheapest and the BEST ever! Already recommend this place to others.jennie g. | Expérience générale
Le client n'a pas laissé de commentaire.Gerald N. | Premières impressions
Jackson was very friendly and knowledgeable. He explained everything and even walked me through the whole process.Shane M. | Premières impressions
Le client n'a pas laissé de commentaire.kayce R.
Le client n'a pas laissé de commentaire.JEFFREY B.
the staff was very professional and courteous. they were very informative and pleasant to work with.tarry w. | Premières impressions
If I need another storage unit, I will use a uhaul facility. Merci.betty f. | Expérience générale
Le client n'a pas laissé de commentaire.John E S.
Le client n'a pas laissé de commentaire.Dale H.
I really enjoy the loading and unloading area where you can pull into the building. It makes moving stuff very convenient and the carts available to use are much appreciated.Matthew John T. | Premières impressions
Le client n'a pas laissé de commentaire.Hazel M. | Premières impressions
Really nothing. Did great job and the Service guy was very helpful and knowledgeableANTHONY L.
I was impressed with this storage facility it is well maintained and secure. My furniture and all the other items were in pristine shape when I moved into my house. The staff were always nice and pleasant to me and were easy to talk to. I'm sorry I don't get to visit with them anymore but they made a lasting impression on me. I would recommend this storage facility to friends and family.Danita C. | Expérience générale
Whenever I've rented before I have been charged exactly the amount estimated. This is when the men have helped me. But, my last rental I had this arrogant, terse and rude female help me. Who said that due to my pre paid card I used it charged me $100. I've used the same card or type of card and that's absolutely not true. I will never use U-haul again due to this rude bitch that has no customer service skills and lies. I've used U-Haul several times and if you look at my account know what's been charged and not charged. This is the first time this has ever happened and I do not appreciate being told that it's "due to the kind of prepaid card I have" bull crap. Can't stand that idiot and in fact a friend of mine cancelled her rentals due to this rude individual. The guys are great but, she needs to find another job like prison guard.DOLLY G.
Easy procedures, professional staff.jim M.
$25 cleaning charge! Was not informed about this! Would not give me the keys so I could go clean floor mats. This is a truck what to people do with a truck.?? I could have cleaned floor mats for for $5.00.GERALD K.
Le client n'a pas laissé de commentaire.Iralene O. | Premières impressions
A great place. Loved it. Will reccomend it to everyone. Thank you so very much.Clarence p. | Expérience générale
I had great experience with the pocatello idaho location! Thanks to Candace for all the help she provided! She definitely went above and beyond for me and my family!Dallas S.
Vehicle smelt horribly of smokeMelvin H.
Le client n'a pas laissé de commentaire.stephanie a. | Expérience générale
Will never use another moving company again. U-Haul was very affordable and equipment and facilities well maintained. Thank you !George J. | Expérience générale
Everyone was professional and helpful.MURRELL K. | Expérience générale
Le client n'a pas laissé de commentaire.Kathryn S. | Premières impressions
The manager was helpful and professional in resolving a billing issueJohn g. | Expérience générale
The truck stopped driving on the Highway. Take better care of the vehicles, please!Jordan R.
Le client n'a pas laissé de commentaire.lee r. | Premières impressions
AWSOME service both manager and the person who help us load the car was AWSOME!!! Trailer pulled like a dream, hardly new it was there ! We hauled a two ton car to SLC, no problems what so ever!RICHARD J.
Pole Line Uhaul was great.Richard K.
Le client n'a pas laissé de commentaire.Donald M.
Le client n'a pas laissé de commentaire.Austin V. | Premières impressions
Le client n'a pas laissé de commentaire.JAIME F.
Everything was greatDana H.
Le client n'a pas laissé de commentaire.cathy d. | Premières impressions
Y movers are coming in frpm Los Vegas to see the area you have done here.LINDA R. | Premières impressions
Le client n'a pas laissé de commentaire.JEROME W.
Le client n'a pas laissé de commentaire.nancy a. | Premières impressions
Was really impressed. By far the best security I've seen for storage unitsanthony o. | Premières impressions
Good CSMARK M.
Le client n'a pas laissé de commentaire.buford b. | Expérience générale
First time in my life I've ever rented a storage facility. I loved how secure this facility is and climate controlled. I saw employees on site every time I was there. Super secure and I LOVED THE SERVICE!!!Karen d. | Expérience générale
Candace was fantastic.. u people r lucky to have her! Signed a former teacher Doreen LongJeffrey L. | Expérience générale
Person cleaning the storage area actually opened my unit without speaking to me. I had not signed it out yet and was still working on one other. When I asked her who had been in one of my storage units she looked at me and said "Yours" I said yes it's still signed out to me. She said it was her and she did it so she wouldn't forget to clean it. Just a suggestion but the manager had to inspect it before he would close it out so she should let the process work it's magic. Btw you're manager of the facility was awesome! Very professional and enjoyed working with him.Eric C. | Expérience générale
Extremely helpful and flexible to a person, Response time was wonderful and everyone communicated very well. I always knew where we were in the rental process. I highly recommend this branch and the entire staff.Donald C. | Expérience générale
Le client n'a pas laissé de commentaire.rick e. | Expérience générale
Great serviceJeanna B. | Premières impressions
Le client n'a pas laissé de commentaire.debra A. | Expérience générale
Employees were friendly and efficient.Albert N. | Expérience générale
Keep up the good work!Eric C. | Premières impressions
Great costumer service!kayla r. | Expérience générale
Le client n'a pas laissé de commentaire.Claudio A. | Expérience générale
Le client n'a pas laissé de commentaire.Ashley Y. | Expérience générale
Other than being relatively expensive the facility was excellent. Staff super.Bob G. | Expérience générale
The staff was very accommodating and flexible when our needs changed (and they changed often.) The only complaint was that none of the outdoor units were available but they were very helpful to get us easy to access units.Rebecca L. | Premières impressions
We drop the truck off at a U-Haul place he was rude and didn't care about nothingVIRGINIA T. | Premières impressions
Great management and staff, and a very positive experience.Drew W. | Expérience générale
Le client n'a pas laissé de commentaire.Debbie W. | Premières impressions
The guy who started our orders was wonderful. He made a stressful situation a little better by helping us out. Besides the alarm going off multiple times we were there for over 10 minutes it was a good experience.Amanda J. | Expérience générale
Having staff on hand for questions was the best part! We had lots of changes and having someone in the office to go to was the best thing. They were all friendly and willing to help with our tough situation! We will definitely use again!THOMAS h. | Expérience générale
Needed a same day storage solution while I moved. Everyone was extremely helpful and friendly. It sure felt more secure having indoor storage and temperature control is nice in the winter. Both check in and check out was fast and easy. Never had a single problem.jared a. | Expérience générale
Only issue was on a corporate level. Had trouble getting truck availability in a timely manner. Actual local employees were great to work withkathy Y. | Premières impressions
Le client n'a pas laissé de commentaire.Jose L. | Expérience générale
Le client n'a pas laissé de commentaire.CIENNA A. | Expérience générale
Le client n'a pas laissé de commentaire.Andrea B. | Premières impressions
Le client n'a pas laissé de commentaire.roger m. | Premières impressions
Le client n'a pas laissé de commentaire.Ryan B. | Expérience générale
Le client n'a pas laissé de commentaire.sylvia p. | Expérience générale
Great storage. I especially appreciated the useful moving carts.carol h. | Expérience générale
Le client n'a pas laissé de commentaire.Calvin C. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT S. | Premières impressions
Really liked the staff. Dave was helpful, informative and got my business. Took me to my unit, showed me how to log in. Told me about the bays and using the available carts to get boxes to the unit. Very nice place well lit, well run!yuki p. | Premières impressions
The storage was VERY clean and VERY secure. Every staff member I interacted with was kind and helpful.Sheyden M. | Expérience générale
Friendly and helpful all the way thru our process of storage rental to truck rental.Diane M. | Expérience générale
When I called the number that it gave me on the internet, the employee was very helpful very friendly, but she gave me the wrong U-Haul location.Shannon L. | Premières impressions
It was a good experience, except it got to 85 degrees in the summer in the climate control section, which I Emily say is too warmHeather H. | Expérience générale
Le client n'a pas laissé de commentaire.Christine H. | Premières impressions
Candance was amazingGeorgie C. | Premières impressions
Le client n'a pas laissé de commentaire.TAMARA S. | Expérience générale
Le client n'a pas laissé de commentaire.EnChante E. | Expérience générale
Very friendly staff and very helpful.Lonnie R. | Premières impressions
Le client n'a pas laissé de commentaire.Calvin C. | Premières impressions
Le client n'a pas laissé de commentaire.Bradley S. | Expérience générale
Le client n'a pas laissé de commentaire.Brad W. | Premières impressions
fast and friendly servicKENNETH M. | Premières impressions
Le client n'a pas laissé de commentaire.BENJAMIN D. | Premières impressions
Le client n'a pas laissé de commentaire.heather c. | Premières impressions
As a night shift worker the free access hour were not the most convenient for me. I'm also to cheap to pay to get the extended hours. Everything else was great. I especially like the convenient carts you supplied for in building use.Philip H. | Expérience générale
The employees are verybhelpfull, it's the only place I will shop for shipping supplies. There prices are cheaper than anywhere else. I just rented a storage unit and I'm very impressed with it. Je les recommande chaudement.Levi S. | Premières impressions
Le client n'a pas laissé de commentaire.Heather R. | Premières impressions
The whole experience has been great. Getitng setup online was fast and easy. They provide locks to my storage units and the security is great. It is nice knowing that the items I am storing are in a climate controlled area and won't freeze during the cold months.Tony B. | Online Move In
Le client n'a pas laissé de commentaire.EMILY R. | Premières impressions
Le client n'a pas laissé de commentaire.JOSE C. | Premières impressions
-#2 above- at times she was and other times she was not- should have a third option or a range rather than yes/no answers. #6 - reason is it's too expensive. We should have space to clarify our answers above if we want. - I reserved over the phone with the national call center and when I got there I was asked a lot more information and told "you can't rent here if I don't get all this info". Everything should have been done over the phone. - I specifically asked on the phone if I needed a certain type of lock and told "no", when I arrived I was told I had to have a circular lock- this should be listed in your sites notes for the national people. -Drive in and out door doesn't open well with vehicle, had to use the open door button. -All the isles inside the unit should have labels on them, ex. "row A, B, etc" so it would be easier to find your row after entering. -The hand carts and bathrooms were a nice addition and appreciated.Jacob D. | Premières impressions
They accommodated me and help to get the needed space for our belongings. Very friendly and courteousDiane M. | Premières impressions
Le client n'a pas laissé de commentaire.Kimberli W. | Premières impressions
The staff is SO very helpful and patient and thorough. I felt like they truly cared and were happy to help.Lesa C. | Premières impressions
Le client n'a pas laissé de commentaire.megan e. | Premières impressions
All the staff were friendly and helpful and had lots of good suggestions. The storage units are clean, and there are plenty of carts available to use. And I appreciate all the security features.Linda M. | Premières impressions
Clean, secure facility. Staff was very nice and professional. I would highly recommend this facility for moving and storage needs.tracy r. | Premières impressions
Le client n'a pas laissé de commentaire.Amanda B. | Premières impressions
Candace was extremely helpful.David S. | Premières impressions
The main dude changed his attitude when I didn't want to use his storage facilities but other than that it was cool. The Scottish dude that was the mechanic was cool too.Casey C. | Premières impressions
Manager was the employee who helped me rent a storage unit. He was very helpful and knowledgeable. I would highly recommend this location for storage unit rentals!forrest h. | Premières impressions
Le client n'a pas laissé de commentaire.Gary D. | Expérience générale
NaCarrie M. | Premières impressions
Great facility to store your stuff in very clean no dirt no dust blowing in on your stuff and reasonably priced.ANNA J. | Premières impressions
Le client n'a pas laissé de commentaire.Anna G. | Premières impressions
They have all your moving needs nearby and further down the road !adam b. | Premières impressions
Le client n'a pas laissé de commentaire.Jarrez C. | Premières impressions
Le client n'a pas laissé de commentaire.colleen b. | Expérience générale
PerfectGregory B. | Expérience générale
Le client n'a pas laissé de commentaire.Renee W. | Premières impressions
Love this location and the team that runs it. They always go above and beyond to help us at Habitat for Humanity and we are forever greatful! Send anyone that needs their services to this location in town all the time, they truly are the best! Thank you again team!!Katie C. | Expérience générale
Le client n'a pas laissé de commentaire.jared a. | Premières impressions
Everyone was so helpful. Thank you!!Amanda L. | Expérience générale
The lady that helped me was extremely rude. Almost felt as if her job was an inconvenience.Ashley Y. | Premières impressions
MerciLYNNETTE EILEEN S. | Premières impressions
The facility is clean, secure and affordable. The staff is friendly and very helpful. It is nice to have this storage space close to home.Margaret V. | Premières impressions
The entire facility is top quality and the customer service provided by David Elbrader was excellent. I have used U-haul for my moving needs starting back in 1977 and this facility in Pocatello is the best one I have dealt with. Thanks for your assistance. Willis Whatleywillis w. | Expérience générale
Le client n'a pas laissé de commentaire.LeMoyne S. | Premières impressions
Already recommended to two people.e pat s. | Premières impressions
Confirmation numbers do not mean you get what you requested. I will never use UHAUL computer application ever again!Debra A P. | Premières impressions
Le client n'a pas laissé de commentaire.Jesus L. | Expérience générale
Can't get anyone to answer the phone? But in person service is professional and friendly!Kelli M. | Expérience générale
Le client n'a pas laissé de commentaire.Robert O. | Expérience générale
Service was really poor the people that work there cant seem to work the computer.Theron N. | Premières impressions
Le client n'a pas laissé de commentaire.Thomas K. | Expérience générale
Le client n'a pas laissé de commentaire.ray t. | Expérience générale
Le client n'a pas laissé de commentaire.Michelle M. | Premières impressions
All staff are outstanding!! Knowledgeable, polite, professional, VERY helpful!JOHN S. | Premières impressions
Le client n'a pas laissé de commentaire.Amanda L. | Premières impressions
Le client n'a pas laissé de commentaire.Vickie C. | Expérience générale
Thank you for all your help when I needed a storage unit at the last minute. You guys are great.Linda F. | Premières impressions
Le client n'a pas laissé de commentaire.lacey f. | Premières impressions
I really liked that there were carts to move stuff from my truck to the unit.Gregory H. | Premières impressions
Le client n'a pas laissé de commentaire.Paul B. | Premières impressions
Way to many emails asking for my reviewPhilip H. | Premières impressions
Le client n'a pas laissé de commentaire.Ashley L. | Premières impressions
Staff were friendly and helpful. I will use U haul for a storage unit again.betty f. | Expérience générale
Staff very helpful and niceSherry T. | Premières impressions
Le client n'a pas laissé de commentaire.Bart C. | Premières impressions
Le client n'a pas laissé de commentaire.Kathy F. | Premières impressions
Le client n'a pas laissé de commentaire.Joseph G. | Online Move In
The employee who helped us get all set up was extremely friendly and welcoming.Sheena Y. | Premières impressions
I don't believe a better storage facility could be found anywhere, especially with inside unload, and ground floor access to all c/c units. Staff here are superb!JEFFREY B. | Premières impressions
David and his team always go above and beyond to help their customers out. This community is lucky to have a business ran by an amazing staff like this Uhaul. Thank you David and Jackson! :)Katie C. | Premières impressions
The best customer service I've experienced! All very friendly & helpful, made my moving experience less stressful & really easy, love the storage units & truck we had available. If recommend then for sure.susan b. | Premières impressions
Should be cheaperjeff s. | Premières impressions
David was great. The lady that was doing some cleaning kind of left me with a bad taste. I originally parked in the wrong spot, in the middle of the building where the signs all say "Customer Entrance". I didn't realize that the walk-in office was at the north end. So, I didn't really enjoy wandering around the front of the building and the unloading bay for 3 minutes, trying to find a way in while the employee sat and watched me, refusing to acknowledge that I was obviously confused. She looked up at me, through the glass, several times and just ignored the fact that I was pulling on door handles, looking for signs, etc. It was blatant. At the very least, she could have even pointed the direction of the office but that would have been too difficult.brett s. | Premières impressions
Le client n'a pas laissé de commentaire.willis w. | Premières impressions
We are excited to have a climate controlled, inside storage unit. David was great! Got us signed up quickly, explained everything, very helpful.jessica O. | Premières impressions
The clerk on duty was very helpful and friendly. He offered and showed me around the facility. I wish the hours open were extended, it's tough fir those that work shift work hours.Erica D. | Online Move In
The employee that works there was very polite and resourceful, best customer service provided. Candace pulley was kind, generous and all round caring on what I needed. I would recommend anyone to her for help on finding a unitIsidro R. | Premières impressions
Le client n'a pas laissé de commentaire.amber j. | Premières impressions
Le client n'a pas laissé de commentaire.UDELIA M. | Expérience générale
The facility would clean courteous people made everything nice and smoothWilson P. | Expérience générale
The return visit to remove my items went well unlike the move in.Therese L. | Expérience générale
I was not happy when I arrived to find out the unit I reserved several weeks earlier had been rented to someone else. I rented a 10x20x10 and needed every bit of room it had. I had to end up with two other units and move things around to get unloaded etc. I think if you are going to reserve a shed then it should be there when you get there. I talked to someone personally when I reserved it and they are the ones that said and recommended that size.Therese L. | Premières impressions
Le client n'a pas laissé de commentaire.Greg S. | Expérience générale
Le client n'a pas laissé de commentaire.Joe H. | Expérience générale
All staff was absolutely genuine & kindEUGENE J. | Premières impressions
Le client n'a pas laissé de commentaire.Tiffany B. | Premières impressions
Candace was very nice and professional and walked me through everything. She was informative and took her time to explain the setup to getting unit. Everything went smooth and I decided to go with U-HaulDanita C. | Premières impressions
Le client n'a pas laissé de commentaire.Steven B. | Expérience générale
Le client n'a pas laissé de commentaire.GREGORY B. | Premières impressions
I was glad the units were clean and felt safe. Most of all I appreciated the hauling carts, it made my move so much easier. I'll be using again.Azafina O. | Expérience générale
Le client n'a pas laissé de commentaire.Olivia H. | Expérience générale
The associate gave a very personal experience for my situation and helped me format the right storage unit to fit all of my stuff. And he offers the right kind of lock to keep my items secure.SHAWN L. | Premières impressions
need to clean up around the outdoor units better. people leaving stuff and the construction debris left overs.michael l. | Expérience générale
Facility and Restrooms were clean. The restrooms, however, weren't stocked with paper towels or hand soap on several occasions.Jon H. | Expérience générale
i rented yesterday when we went in last night the unit wouldnt close and I have been on hold for 30 reeking minutes.Felix Fire Protection J. | Premières impressions
So far so goodFRANK T. | Premières impressions
Le client n'a pas laissé de commentaire.colleen b. | Expérience générale
Le client n'a pas laissé de commentaire.Lori G. | Premières impressions
Le client n'a pas laissé de commentaire.Kirstena G. | Expérience générale
Great service!Vickie W. | Premières impressions
The employee who helped us on both occasions was so friendly. He made the experience very easy and stress free.Grace J. | Expérience générale
We are very impressed with the cleanliness and friendliness of your place and staff! I can't recall the first name of the gentleman that helped us, but his last name is Barnes. He was very thorough and informative when we came it to just ask a few questions. He answered all of them so thoroughly, that we rented a unit right then. We will definitely share how great the facility and staff are.Tonja B. | Premières impressions
Excellent customer serviceJoe H. | Premières impressions
Le client n'a pas laissé de commentaire.Morris W. | Expérience générale
Le client n'a pas laissé de commentaire.Tyler C. | Premières impressions
Le client n'a pas laissé de commentaire.Jon H. | Premières impressions
I love this place.Kahhohl M. | Expérience générale
Le client n'a pas laissé de commentaire.Grace J. | Premières impressions
Very pleased to find climate controlled storage in Pocatello. The service at this location is very friendly and helpful.Kelly D. | Premières impressions
Le client n'a pas laissé de commentaire.Troy L. | Premières impressions
Staff was very friendly and helpfulMorris W. | Premières impressions
the overall experience was great the only issue I had was I reserved a unit early because they were still under construction and I wanted that specific location but when I went to move into it they had given it to someone else I still got a decent location just not the preferred so much for reserving earlyPam P. | Premières impressions
Le client n'a pas laissé de commentaire.patricia s. | Premières impressions
The experience overall was excellent. David was very helpful and worked hard to accomodate our needs. I appreciate his willingness to listen, genuine concern for our situation, and flexibility with finding a solution. I would recommend this facility and staff.Jennifer C. | Online Move In
Le client n'a pas laissé de commentaire.gregory r. | Premières impressions
Staff has been great and facility is new so no problem there! Just wish accessibility to units was more then business hours only!David P. | Premières impressions
Services supplémentaires à cet emplacement
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