Customer Reviews for U-Haul Moving & Storage of North Port

3355 évaluations

5055 Pan American Blvd   North Port, FL 34287
(Pan American & US 41)

(941) 426-6464

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(941) 426-6464

5055 Pan American Blvd
North Port, FL 34287
(Pan American & US 41)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Had to wait as the location is understaffed, only one person there.

Cyril L. 
Évaluation :
3

The one person that was there at 7:00 on 06/22/21 could use a lesson in customer care.

Michael P. 
Évaluation :
5

I actually made my reservation for the following month. I didn't realize it until I went in and the agent at the desk helped me get the reservation straightened out for the day I was their and I appreciated it. Merci

BETHANY H. 
Évaluation :
5

Great place to drop off the trailer, the only business here is U Haul.

Dawn N. 
Évaluation :
5

Add the ability to install a tow-hitch, otherwise they have all the bases covered.

Glenn G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES T. 
Évaluation :
5

Very friendly and helpful staff. Thank you!

Judy N.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CURTIS C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STANLEY C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

betty C. 
Évaluation :
4

The uhaul truck inside the cab was not clean. The front window inside was filthy, had to clean it my self in order to safely drive down the road. Every time I turned on the air conditioner I was over whelmed with the smell of smoke.

JAN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John I. 
Évaluation :
2

After arriving to the storage unit office I was told the reservation we had was not in their system and they don't have any 10 X 20 X 10 units available and that they would have to put us in two different units that where on opposite side of the office so needless to say I definitely am not a happy customer.

Adam C. 
Évaluation :
5

We appreciate you always being there when we need you! Merci.

MATTHEW B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tonya K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian S. 
Évaluation :
4

getting the trailer was easy quick and in good shape personal was very nice friendly and helpful

JEFFREY H. 
Évaluation :
5

My trailer was already paid for in advance so, it was super easy to get in and get out with trailer. When I called to reserve the trailer, I told the guy I was hauling a golf cart but he had me scheduled for a car hauler, which would not work so, we were upgraded to the enclosed flat trailer no problem.

Tonya B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bob M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Emma C.  |  Premières impressions 
Évaluation :
2

Attendant was not very helpful. Wanted to charge me 18 $fuel charge. I took the truck and put 1 gallon in it, then she was happy. This is the second place I tried to return the truck. The first place didn't accept any more returns because of a lack of space. So the attendant wanted to charge me for trying to return to the wrong location. Returning was definitely not a good experience

David K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JERRY G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JERRY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
4

Their in-person service was fine and I appreciated that they were open Sunday. However, it's frustrating that they never answer their phone and it forwards to national.

RAFAEL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery W. 
Évaluation :
1

Contact information was incorrect and I revived emails and text messages for a truck I never rented. This uhaul location somehow mixed up my account information with someone else who really rented a truck so I received all updates and information on my phone and email. All because they put in my phone number instead of the real person who rented the truck. They should have verified info and seen the name was different. It scared me because I thought somehow my credit /name would become compromised. When I called customer service they were very friendly and helpful but it was a busy day for me and I was on the phone for 15 min to try to correct this situation which was unnecessary.

JANET H. 
Évaluation :
1

I felt like i was overcharge for 2 hours there and back trip

Courtney G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

tom O. 
Évaluation :
5

The people there were so helpful and I knew I would feel safe there! Thank you for making things so easy! Jane Baker

jane b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracey B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL C. 
Évaluation :
1

My pods were delivered in a manner that prevented me from accessing one of them and that wasn't resolved until the next business day requiring me to cancel flights and miss an extra day of work. The pods were then delivered a day late requiring requiring rescheduling of movers and taking additional time off from work. I called asking for help was promised calls back and updates which were never done. I am still waiting on a call back from a manager for well over a week regarding my overall experience and nothing.

Scott W. 
Évaluation :
2

I had no windshield wiper on driver side and my truck smells like pee

Lisa L.  |  Premières impressions 
Évaluation :
5

The ignition switch was very difficult to engage and had to be jiggled to get it to release it from the lock position to the start position.

Jan A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Coimin M. 
Évaluation :
5

Easy to deal with quick and efficient

JORDAN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vernon H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John I. 
Évaluation :
5

Fix the app

David P. 
Évaluation :
5

Nothing. These guys were awesome. It was as fast as turning in a car at a busy airport. They had the process down to a science. It was awesome.

Zechariah R. 
Évaluation :
5

The store in North Port was very helpful. We left a sweatshirt in the truck and two staff members searched for the truck and for the sweatshirt. Very grateful that they went above and beyond the call of duty. The sweatshirt meant a lot, so thank you for having great staff

Robert P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark S. 
Évaluation :
5

Due to how busy it was, it would be better to have more people working to help make the process move faster.

MICHAEL K. 
Évaluation :
5

Make it a little more clear how to return equipment.

Todd F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry H. 
Évaluation :
5

Nice convenient location

AnnMarie T. 
Évaluation :
5

Don't change a thing!

Jerome S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Queta G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMAAR S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles G. 
Évaluation :
5

Great service

CHARLES W. 
Évaluation :
5

The staff was extremely helpful and very nice.

Judy N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim S. 
Évaluation :
5

This is my favorite u haul place

Henry F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian F.  |  Expérience générale 
Évaluation :
1

I go to this location 2 to3 times a month E Ever since the beginning of the year the customer service has been absolutely horrible the people that work there are about as smooth brain as they come every time I go there the process takes longer and longer and for some reason becomes more expensive and expensive I always end up getting charged more than what was agreed upon always have to call customer service to resolve it it's getting to the point where I am done I made too many complaints I'm just gonna go somewhere else

Race G. 
Évaluation :
2

The employee was rude and un professional

Kevin F. 
Évaluation :
5

The staff went above and beyond to make us feel welcome.

William S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christine m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MODESTO S. 
Évaluation :
5

My drop-off experience was terrific. The person at the site disconnected the trailer and I was able to leave very quickly.

TODD F. 
Évaluation :
1

Fix the 24/7 return process. When I arrived to return the truck, the gates were locked and there was nowhere to deposit the keys in a safe location,

Terry M. 
Évaluation :
1

This was the first time that I had a bad experience with a uhaul storage unit. This place from the get go looks very old and run down, the only reason I didn't turn around and leave first thing is cause I already booked it before ever seeing the place and I had first month free. I purchased climate controled so my things would stay in good condition but this was the worst version of climate control I've dealt with, every time I visited the unit didn't feel very cool at all and after a few months I see that my things are molding. I've never had a climate controlled unit mold my belongings before so I left this bad experience of a storage unit and as I was checking out, I find it that the AC for my unit building was broke for some time and that they finally fixed it. It would have been really nice for whom ever runs this location to let the people who have units know that they are having problems so that they can decide whether they want to change units or move out so things don't get bad but instead nothing war said and now I'm sorting through things with mold on them cause of their greed I'm guessing on not wanting to lose business. It's not your personal belongings so you don't care I guess.

MICHAEL L.  |  Expérience générale 
Évaluation :
4

It was a good experience for all the years that I had it.

VIRGINIA V.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VIRGINIA V.  |  Premières impressions 
Évaluation :
1

Jami dropped the ball in customer service. I called ahead to make sure returning the truck early was going to be OK so that we didn't drive the hour and find that their lot was full for instance. They never answered the phone. I was re-routed to a call center, which said it was fine. When we arrived, she was flustered when another truck pulled up (commenting on how it was always the case of everyone showing up at the same time). Turns out the 2nd truck was just bringing stuff to unload in their storage unit. She never had us sign any papers or gave us any release papers, so I took a photo of the truck, indicating to my husband, we had no proof that we returned the truck. She did say that she would later email us a document. The email I received was an invoice for 56,80 $. No where on the invoice did it tell me what the charge was for. There was no indication that there would be any further charges to the paid in full original contract. I called their facility and was re-routed to customer service. One HOUR, one minute later, I finally had an answer. She had charged for an extra day. The thing is, our contract stated Due Date/Time 5/15/2021 11:00AM. We returned the truck 5/13/2021 1:46pm (per time stamp on the photo). I was told it was supposed to be returned by 11:00AM. I pointed out that it was returned 2 days early as per the contract. I was told I would receive a response from a manager with the resolution decision. I did receive an email saying the charge would be refunded. The sad thing is, Jami charged me basically 57 $for returning the truck early, in better condition than when we rented it and with an extra half-tank of fuel in it. I lost an hour of valuable post-move time in order to get this mistake resolved. Not happy.

Janice S. 
Évaluation :
5

You are so busy that a larger storage unit not available

Stephen K.  |  Premières impressions 
Évaluation :
5

I had excellent experience from service to the cleanliness of vehicle

Stephen K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan S. 
Évaluation :
5

Representative we talk with was very nice . When we went to take the truck back we couldn't gas . I called the location and the lady called her boss and we just paid them to fill up the gas . Very nice and clean place .

RONNIE N. 
Évaluation :
5

Service was fast and friendly. No complaints.

RANDOLPH C. 
Évaluation :
3

For being the only UHaul storage unit in the area, it's very dirty. Had to clean my own unit out with a broom and leaf blower. Dead cockroaches inside. It just seems like employees are lazy when it comes to cleaning.

Sean K.  |  Expérience générale 
Évaluation :
4

Everything was great except the complete disregard of mask wearing by staff to help protect customers. I'm fully vaccinated but it's not 100 % protection either giving or receiving the virus. It was disturbing to me. I don't care if there was a plexiglass shield or not. The agent was walking all over in the tiny office. Covid is still here. I don't deserve to have to talk to a maskless agent.

KATHERINE S. 
Évaluation :
1

Poor customer service. They messed up and tried to tell me I'm disrespectful because I am standing my ground on the right thing. 1st and Worst experience with uhaul ever. Will not recommend this location to anyone.

EBERECHUKWU N. 
Évaluation :
4

Everything went great! I booked online. I did the pre check in through my email confirmation, so pickup was quick and easy. The ladies at the pickup desk and return were both really nice, even though it was obvious the girl at return was overheated and overwhelmed trying to check in numerous vehicles by herself. I extended an extra day online with no issues. There was a little backup at check in but it still only took about 15 minutes.

David L. 
Évaluation :
5

do not change and keep the people you have. Jamie was fast and through

JAMES HOWARD T. 
Évaluation :
5

Excellent service from beginning to end!

Stephanie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PABLO M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELITA D. 
Évaluation :
2

When I picked up the truck there was hardly any gas in it. I made a local trip one way twice from my home. From my home to the storage unit is 14 miles...so that total is 52 miles. From my home is 4,1 miles...total mileage 60,2 miles....They said I had driven 80...then they said there wasn't the same amount of gas. One my first trip to storage I added 20 in gas and then last night upon finishing I added 20 more. The vehicle actually had more gas in it when it was returned then what it had when I picked it up. I'm very dissatisfied. Please respond my cell phone number is 941-879-2044. Thank you Carolyn Perez

Carolyn P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jennifer L. 
Évaluation :
5

Nothing at all. You guys were super at getting me what I needed

BRUCE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EARL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STANLEY N. 
Évaluation :
5

Staff was extremely helpful, explained all the options UHaul offered, allowed us time to decide what would work best for us! No pressure sales. Absolutely would recommend!

Mary Beth H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IVAN M. 
Évaluation :
4

The staff at the North Port was a little scarce. They were friendly enough when I found them BUT I had to look for them (especially at the container storage lot).

Kym V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN D. 
Évaluation :
5

Excellent customer service. The women were professional and very helpful. Great experience.

LAURA B. 
Évaluation :
2

They raised the quoted price by 30 $to 40 $. Would not let me drop it after hours, would not let me park on premises. Marked tank at half full when it was barely quarter full. I had taken a CB picture so she did not charge me. Not a good dealer in my view. Windshield was very dirty on inside.

PETE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VYACHESLAV K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

COLETTE A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stella E. 
Évaluation :
5

friendly and professional

EDWARD S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YEVGENIY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carrie K.  |  Expérience générale 
Évaluation :
5

It's very nice to know my belongings are safe and secure and close enough l can walk there.

Paige F.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LAUREL Z.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chester P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruth S.  |  Expérience générale 
Évaluation :
5

There was always great service each time I came to the facility or called and spoke with someone.

Jay F.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

mark b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy B.  |  Expérience générale 
Évaluation :
5

This was the 2nd time moving across country and both time the trailers towed great!

Richard W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kim h.  |  Expérience générale 
Évaluation :
5

The check-in was quick and easy. Staff was helpful and thorough. The facility was clean and met all of our needs.

Mary D.  |  Premières impressions 
Évaluation :
5

Regional manager was there. He was great. Very friendly. Very helpful.

WILLIAM S.  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Robert J.  |  Expérience générale 
Évaluation :
5

The staff members were excellent from the jump. One gentlemen, perhaps the manager, wasn't all that great, however, I upon my departure of renting two storage units, renting two one-way trucks and a trailer, I met the regional manger, "Bravo," whom was excellent. I wish I would have had the opportunity to work with Bravo from the beginning. Everyone needs a good wingman and Bravo went over and beyond to accommodate my last requests before departing. Overall, thank you to the UHaul Crew at North Port, FL.

Bich F.  |  Expérience générale 
Évaluation :
2

After i moved out of my unit i kept getting late payment notices..and notices that my property would be seized...even after calling and being told they would stop coming...

Dominick A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALONZO S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B.  |  Expérience générale 
Évaluation :
2

My unit was regularly blocked by other tenants. The facility is over run with trucks making it difficult to enter or exit. The staff watched me struggle to move out and then tried to charge me fees. The manger needs a lesson on privacy as I did not need to learn about others evocation process.

RUSTIE M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alena T.  |  Premières impressions 
Évaluation :
3

This was a high use facility, and the layout was awful. Our unit was in the back and there were three access points, which were almost always blocked by other cars. So frustrating

rebbeca f.  |  Expérience générale 
Évaluation :
5

Very good service

CHARLES B.  |  Expérience générale 
Évaluation :
5

Big bubbles. No troubles.

Gail M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean L.  |  Expérience générale 
Évaluation :
3

My only complaint was the facility was small and hard to drive through.

James O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dorkis L.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RUSTIE M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Desiree Y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry S.  |  Expérience générale 
Évaluation :
5

The trucks are always clean and in perfect condition. It gives u peace in moving anywhere .

Queta G.  |  Premières impressions 
Évaluation :
5

The manager is a great guy , very professional and helpful

ziadoon a.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

lance d.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Katelyn L.  |  Expérience générale 
Évaluation :
5

Owner and staff were extremely helpful getting me what I needed. Great place and would recommend using their facility and services.

Christopher G.  |  Premières impressions 
Évaluation :
4

Only thing to note is that some of the buildings have restricted access during office hours only.

Mark R.  |  Premières impressions 
Évaluation :
2

The unit was filled with animal feces, bugs and many boxes both card board and plastic were chewed open. Lost half of my contents because they were destroyed so bad. Thanks

PERSEPHONE A.  |  Expérience générale 
Évaluation :
5

Everything was perfect for my needs Josh was very helpful Thanks again

Travis Kelly V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brad m.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Loren S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David W.  |  Premières impressions 
Évaluation :
5

The storage was fine, it's the part that when I moved out before the end of my month that they said I would not get a refund of over half the month that I was upset. What place would not give back your money when you are no longer using their service? I just think this is an unfair practice. I busted my butt to get my unit cleared thinking I would get most of my money back only to hear we don't prorate.

ramona d.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

virginia c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karen c.  |  Expérience générale 
Évaluation :
5

Service was excellent and very professional and fast

KEVIN B.  |  Premières impressions 
Évaluation :
4

I didn’t give it the full 5 stars, because it was a hassle to go in and out due to a lot of equipment and trucks on the passage ways.

Alberto L.  |  Expérience générale 
Évaluation :
1

BAD! ALWAYS RENTAL TRUCKS IN THE WAY OF YOUR UNIT VERY HARD TO MOVE AROUND THE PROPERTY IF YOU ARE 2 DAYS LATE IN THE RENT DUE TO NO FAULT OF YOURS THEY HOUND YOU CALL ALL CONTACKS EVEN AFTER YOU PAID AND EMBARASS YOU THIS PLACE TRULY SUCKS I WILL NEVER USE THEM AGAIN RATES ARE TOO HIGH FOR WHAT YOU GET AND ALL THE INCONINCE THAT COMES WITH IT

joeseph r.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Heather M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruth S.  |  Premières impressions 
Évaluation :
5

U-Haul was great. I would definitely recommend them. Very polite and helpful.

Kelly M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karen c.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gilda B.  |  Expérience générale 
Évaluation :
5

Friendly and professional. It was a quick process.

Eugene b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DUSTIN J.  |  Premières impressions 
Évaluation :
5

I had my unit for a little over 2 years and I never had an issue. Great place and the people were always helpful if I had a question.

Russ C.  |  Expérience générale 
Évaluation :
4

The area we were given to store our boat was tight and overgrown with weeds. It would have been nice if it were clear and the other vehicles and trailer been lined up better

Terri R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary N.  |  Expérience générale 
Évaluation :
2

Multiple communications needed to align pick up location and drop off. Changed on me several.Original price reflected in system was not aligned to offer. Again, multiple communications needed to fix.

Homer T.  |  Premières impressions 
Évaluation :
5

Excellent customer service.

Steven B.  |  Expérience générale 
Évaluation :
4

Slow drive but great trailer

Nathalie R.  |  Premières impressions 
Évaluation :
4

Uhaul has always taken care of business.

felicia h.  |  Expérience générale 
Évaluation :
1

Waited for over an hour to talk with staff re. Checkin. Only one person on duty and their pace was very slow. Customer in the parking lot mentioned this is the standard at this location and is leaving

RANDY R.  |  Premières impressions 
Évaluation :
4

Merci.

sabrina s.  |  Expérience générale 
Évaluation :
5

excellent service!!

gerd m.  |  Expérience générale 
Évaluation :
5

The guys in the office were great... They were a little busy when I was there but I didn't have to wait long at all to rent my unit... Great job guys

Dominick A.  |  Premières impressions 
Évaluation :
1

I was very upset by the experience with the clerk at the North Port UHaul. I also blame corporate UHaul call center for not letting me call the North Port facility directly for the delays & confusion

Kathy D.  |  Premières impressions 
Évaluation :
5

Great place and people!!

john y.  |  Expérience générale 
Évaluation :
5

Our first visit was crazy, but I realized it was the time of year people were moving to cooler climate, school was out and then it was less congested very accommodating!

Mary D.  |  Expérience générale 
Évaluation :
5

The staff in North Port is top notch. Always accessible, cordial, professional and helpful beyond my expectations.

martin n.  |  Expérience générale 
Évaluation :
5

Our needs were tended to in a prompt and courteous manner.

RONALD B.  |  Premières impressions 
Évaluation :
1

Never any room to park. Always vehicles in the way Never enough staff

Dana H.  |  Expérience générale 
Évaluation :
5

The team in North Port rescued UHaul's overall confusing and frustrating procedures. Th3 Napervill3 facility w as great, North Port was great. Corporate and everything in between was exasperating.

martin n.  |  Premières impressions 
Évaluation :
3

Anything to do with my interaction with people at the service centers was excellent. Anything to do with on-line, telephone, and/or websites was absolutely horrendous ex the computers had the wrong i

tom y.  |  Premières impressions 
Évaluation :
4

Staff very helpful

Werner W.  |  Expérience générale 
Évaluation :
5

Everyone was friendly and very helpful

christa b.  |  Premières impressions 
Évaluation :
5

Very friendly and helpful staff. I just arrived from 36 hours of traveling and they made my process very easy.

JOSE D.  |  Premières impressions 
Évaluation :
5

The staff was very helpful in answering questions

Donald G.  |  Premières impressions 
Évaluation :
3

need more parking room around buildings

pia d.  |  Expérience générale 
Évaluation :
5

Top Notch!

micheal s.  |  Expérience générale 
Évaluation :
5

Richard and Steve are good hard workers. You really can't beat the value in their service. I'm going to recommend them to my friends and family who are moving to Florida. Thanks guys. Troy

Troy B.  |  Premières impressions 
Évaluation :
5

Everyone we encountered was very informative and professional. We faced a difficult move but the staff was great!

Laurie A.  |  Expérience générale 
Évaluation :
5

Excellent

ashley c.  |  Expérience générale 
Évaluation :
5

vary nice staf

roy m.  |  Expérience générale 
Évaluation :
5

No came in a day early and they waste time taking care of me.

Mary D.  |  Premières impressions 
Évaluation :
5

Thanks

Joe K.  |  Premières impressions 
Évaluation :
1

Eventhough the rent was paid, we would come to a locked up unit. Someone damaged our door so the round locks wouldn't work. Homeless people all over the grounds and using the bathrooms ahead of custo

SHERI R.  |  Expérience générale 
Évaluation :
4

I can only get to my storage during midnight hours...I work 2 jobs can not get there during the day and I will not pay 10 $extra to come in after hours because OTHERS want to live in there at night...

kristy a.  |  Expérience générale 
Évaluation :
5

Went out of your way to help me find the correct storage size from your Available selection. I really appreciated the extra help that you gave me

Karen B.  |  Premières impressions 
Évaluation :
5

Would like for your staff to have printed out the information on the drop off location. Instead if me having to call the number up and gleen the information I needed for myself .

robert w.  |  Expérience générale 
Évaluation :
5

Good people to do business with !!

Steven G.  |  Expérience générale 
Évaluation :
1

Your guilty of theft as far as im concerned filed complaint with my bank!!

eric r.  |  Expérience générale 
Évaluation :
5

Great facility - what made it great was the gentleman who worked there and helped us - deserves a raise. Great guy and thank you if you see this.

Dan G.  |  Expérience générale 
Évaluation :
5

vary good service

roy m.  |  Premières impressions 
Évaluation :
5

The owner and staff are awesome very polite and helpful and they should be recognized by the corporate U-Haul company with a certificate put at their location 4 top customer service thanks

Anthony g.  |  Expérience générale 
Évaluation :
5

Great value for the $$ and very helpful staff !!!

Steven G.  |  Expérience générale 
Évaluation :
5

Great value for the $$$ and a very helpful staff !!!!

Steven G.  |  Premières impressions 
Évaluation :
5

The entire staff went above and beyond with their service!! I used a storage unit for three months and rented trucks twice, the entire facility was spotless! Definitely deservingly a 5 + star!!!

phillip s.  |  Expérience générale 
Évaluation :
3

Josh well I think I caught him at a super busy time and could have used a little more tact . I got nothing against the guy or don't wanna get him in hot water. And I'm sure it's hard,but treating peo

JAMES P.  |  Expérience générale 
Évaluation :
5

Staff is very helpful !!!

Steven G.  |  Premières impressions 
Évaluation :
5

Perfect for our storage needs. Liked Veterans discount.

Kathy G.  |  Expérience générale 
Évaluation :
5

The gentleman who delivered the box to our home did an excellent job.

Philip K.  |  Expérience générale 
Évaluation :
5

Josh was great,

susan o.  |  Expérience générale 
Évaluation :
4

Nice people to do business with.

JOHN D.  |  Expérience générale 
Évaluation :
4

I paid for a full month and when I left it had only been 4 days and the employee that was helping said we don't prorate if you leave early. I think that is not right.

DANIEL A.  |  Expérience générale 
Évaluation :
4

Rented a 10x12 climate controlled space. Area was clean. Pest equipment in each unit. Staff was very helpful and accommodating. FYI: Cannot accommodate semi-trailer truck for delivery.

Desiree Y.  |  Premières impressions 
Évaluation :
5

GREAT CUSTOMER SERVICE, THE MAN IN THE OFFICE WAS VERY NICE AND HELP FULL, WOULD RECOMMEND , THANKS

FRANK F.  |  Premières impressions 
Évaluation :
2

I rented a storage space for a few days & already moved out. I got an email requesting next month's payment. I called and was told I would get a call back but never did. They better not charge my card

Ellanna S.  |  Expérience générale 
Évaluation :
4

Josh was very helpful. Thankyou.

Robert C.  |  Expérience générale 
Évaluation :
1

North Port facility needs to be more customer friendly. Very rude employees.

Marcus S.  |  Expérience générale 
Évaluation :
3

In the past year, there is an increased number of trailers and spare vehicles parked EVERYWHERE. I believe this has been a hazard both driving through + parking to access my unit.

JAZZ P.  |  Expérience générale 
Évaluation :
4

My clerk Alanee made it best experience ever at a uhaul

sandra m.  |  Premières impressions 
Évaluation :
4

One of the better places in this world. Everyone is friendly and helpful

Darel F.  |  Expérience générale 
Évaluation :
1

This office has made unauthorized charges to my credit card. I spoke to the manager on the phone. He said he'd call me back, but didn't. I went to NP U-HAUL left a message 12/5. He hasn't responded.

Jose L.  |  Expérience générale 
Évaluation :
5

Gentleman at the office was very helpful and professional.

RUSSELL P.  |  Premières impressions 
Évaluation :
2

The clerk in the store did not know how to spell common words. Needs help.

BETTY C.  |  Expérience générale 
Évaluation :
1

Someone tried to break into our unit messed up our door couldn't get the manager to fix it the manager is a young punk that thinks he knows everything it got infested with rats destroyed everything

Rory C.  |  Expérience générale 
Évaluation :
3

S.O.

Rafael G.  |  Expérience générale 
Évaluation :
1

Since you charged me by auto pay 2 weeks after I moved out even rented a truck from you and still have not refunded my my money I feel you robbed me never ever will I recommend uhaul Big thumbs down

LAWRENCE V.  |  Expérience générale 
Évaluation :
5

I didn't receive a refund since I paid for the month. Merci

WALTER P.  |  Expérience générale 
Évaluation :
5

The staff was courteous and helpful.

Jose Luis G.  |  Expérience générale 
Évaluation :
4

Would use you again in the future if needed.

JUDITH B.  |  Expérience générale 
Évaluation :
5

Always a pleasure at UHUAL Pan American.

JOSEPH W.  |  Réservation 
Évaluation :
5

There needs to be a step a little closer to the ground for us short people. At least supply us with a fold up step. It really hurts our legs, back and arms getting in and out of the truck.

Ben H.  |  Réservation 
Non reviews have been submitted for this location.

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