Customer Reviews for U-Haul Moving & Storage of North Port

4 147 évaluations

5055 Pan American Blvd   North Port, FL 34287
(Pan American & US 41)

(941) 426-6464

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(941) 426-6464

5055 Pan American Blvd
North Port, FL 34287
(Pan American & US 41)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Angelo E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bart M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABELARDO M. 
Évaluation :
1

I am absolutely livid with this location. If I could rate 0 stars I would. I had picked up a truck and trailer to haul a vehicle to get some work done at 6:30ish pm on Monday May 23rd. Found out an hour later that I was going to be unable to get said work complete but this location was already closed for the night. I went to drop it off early the next morning and explained the situation. You could see by the mileage on the vehicle that I drove it to my home and back again (a couple miles if that) and I was still charged $90 despite explaining the issue that had come up on my end. I was still charged none the less, I called customer support and they sent a dispute into this location but the GM declined the dispute. I call this morning and talk to 3 others from the customer support line to be told that my dispute was declined due to the fact that they were unable to "rent out the vehicle" in the 30 mins before closing that night so it didn't matter what my situation was I was still going to be charged $90 for this truck and trailer to sit in my driveway overnight. I am very disappointed in this location as well as with the GM I would never recommend to anyone to use U-Haul let alone the Pan American location because they have clearly shown their true colors with unfortunate situation.

RACE G. 
Évaluation :
5

I have used this drop off location many times. It is very fast and all the workers are very friendly and helpful. I would highly recommend this location.

James S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Levko K. 
Évaluation :
4

The young man was friendly and helpful, the older gentlemen acted as if I did not exist.

Mike T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dmitriy K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Don G. 
Évaluation :
5

Nothing, quick and easy.

Larry K. 
Évaluation :
2

The trailer that we rented had a nail in one of the tires. The attendant working at the counter didn't seem to care if we had a problem or not. We were an inconvenience. The gentleman working on replacing the tire to our trailer tried to help but it took two tires to find a working replacement. The replacement tire did not match the other three but it was all they had. We felt lucky the trailer made it all the way home without a tire blowing out.

PETER B. 
Évaluation :
5

Keep up the great work. Better to rent one way at other end than to do a round trip from here Over 80 cents per mile. AND renting per day is EXPENSIVE because no free mileage.

dennis L. 
Évaluation :
5

The team I worked with at this location was excellent. It did not matter who took care of me, each person worked as part of the team and it was very apparent. I was in and out quickly, changed my initial online reservation to another trailer easily. Also they have all the trailers unlike other locations., I will not hesitate to use this Uhaul location when i need a trailer.

michael J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeff B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert I. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sandra L. 
Évaluation :
5

Convenient knowledgeable staff

Mike B. 
Évaluation :
2

Used this location twice. Both times staff unfriendly, don't care about customers, clearly don't want to be there. Shouldn't be in customer service.

Jonathan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron W. 
Évaluation :
5

Noted that both tires on the 5 x 8 trailer had areas where the tread was completely worn away.

Robert M. 
Évaluation :
4

The tail lights were held on by packing tape and one came loose during the trip.

Laura B. 
Évaluation :
3

I was charged the cleaning fee even though it was suitable for next family. Won't use again.

Lacey H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles A. 
Évaluation :
5

Unit was clean and ready. Office Staff was very helpful and friendly. Richard was particularly helpful with getting the 3 u-boxes ready for us to unload into unit we rented even tho he was extremely busy and in demand. He was clearly the "go to guy" for staff and clients and he managed to help everyone !!! He even stopped by as we were unloading and he was getting off for the day and asked if there was anything he could do. Richard went above and beyond despite being in demand. He was stellar !!! Ed and Sharon Rodriguez

ed R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Travis D. 
Évaluation :
3

Too expensive!

Darcee C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl T. 
Évaluation :
2

Invoices are terrible! Confusing and seem designed to confuse! Local people are GREAT! Email and text updates are outstanding. 800 number is terrible, why can't you reach local facility where Ubox is located. Why not better tracking on Uboxes? Why not explain pads have to be folded to avoid an extra charge! Trying to maximize your charges? 4 hour windows for drop off and delivery is pitiful. Should be 2 hour window!

robert E. 
Évaluation :
5

Drop off was quick/ location was nice / Friendly greeting when we arrived.

sandy J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tatie L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERTALBIN E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon B. 
Évaluation :
5

They said the unit would be picked up three days after unloading and it took them almost two weeks and the container was in the driveway. Also saw a email for more charges which we paid all monies up front.

Bob M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bryan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor N. 
Évaluation :
3

Service team good.

Marysol N. 
Évaluation :
5

Very Professional Enjoy doing business with

Timoyhy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosemary A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michal B. 
Évaluation :
3

Your policy of not supplying a full tank is extremely misleading. I was not fully reimbursed since I needed more the 1/4 tank for a round trip At $4,19 @ gallon I paid $130 but was only reimbursed $50. Bad bad policy

David B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory O. 
Évaluation :
5

Lack of parking, but set up is efficient.

Kimberly F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael K. 
Évaluation :
5

Consistently friendly and helpful over the past 2 years that I have used their services.

Linda T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHIRLY V. 
Évaluation :
5

N.D.

Phyllis B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis D. 
Évaluation :
4

There seems to be a problem with wifi location after hours for check in. Other than that it seems to be a nice clean facility.

MANFORD J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynda B. 
Évaluation :
4

Great weekend hours.

PAUL C. 
Évaluation :
5

Completely satisfied

JOHN L. 
Évaluation :
3

When we picked up truck I was told it was just below full. When I got in it it was 3/4 full. This was adjusted. The truck had a terrible leak around Mom's attic. It damaged several boxes. Not a good experience this time with U-Haul. The general manager when dropping off did a great job!!!

SCOTT B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark W. 
Évaluation :
5

I rented twice from this location. The first time, the contracted trailer was not available when I got there. I get it, sometimes previous renters do not return on time. An alternate was offered, deemed acceptable for the task, it worked well. This time, contracted trailer was available when expected. It performed flawlessly. Staff were great. Absolutely, I would do it again ! I recommend this site !

Samuel Y. 
Évaluation :
5

the best service in the world so far i have never rented a truck in such a great place to be commended for those who work for a pan american str in the north port . Fl

ANDRZEJ G. 
Évaluation :
5

A little more room in the parking area at PanAmerica Site would be nice.

Mark P. 
Évaluation :
3

Just to confusing on the communications. Say one thing and do another. 2 days late and they count it as 1? Really can anyone add?

Keith W. 
Évaluation :
4

When a customer orders a truck for a location a month in advance.. it should be at that location, not 45 minutes away.. yes, they did compensate 100 miles for the trip.

Mary W. 
Évaluation :
3

There was a mix up at the office an the form wasn't properly fill up with the wrong information.

Marcel L. 
Évaluation :
4

clean, fast and efficient

Stanley C. 
Évaluation :
5

Nothing at this time

Henry B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

paul W. 
Évaluation :
5

Rien

David J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY S. 
Évaluation :
3

More accurate car damage listed to approve

Phuong D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justen H. 
Évaluation :
5

staff was helpful great experiance

John L. 
Évaluation :
3

Trailer had a tire blowout on our way from FL to CT. We waited 5+hours for a tire replacement... we were told only a certain brand name tire can be installed on your trailers. There was a tire shop 1,4 miles from us. This cost us 6 hours on our 22 hr trip. Not appreciated at all. I feel we were sold a dream that flat tire repair wouldn't ever exceed 2 hours.

Scott M. 
Évaluation :
1

Do your preteip inspection and maintenance

richard O. 
Évaluation :
4

Poor customer parking

Ramanan V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise C. 
Évaluation :
5

I wouldn't change a thing. This is my go-to U-Haul location, even though I have to drive by at least two other locations to get there. Their hours are MUCH more convenient and they always seem to have what I need--even at the last minute. The equipment is always ready and waiting and the staff is helpful and attentive--GREAT JOB!!!

TOM W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karl P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAY C. 
Évaluation :
3

Friendlier staff

Teresa G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

melissa R. 
Évaluation :
2

There was no one at the drop off. I followed the signs to the rental return and got boxed in by an empty trailer in front of me and no way to turn around. Waited awhile then ended up moving the blocking trailer by hand and developed a sore back. I used the app to return the equipment and left without seeing any U-Haul employees.

rick O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeanine M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roy J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Neil R. 
Évaluation :
5

Great service! Super quick and efficient.

Aimee J. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

CODY H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
2

I was charged for both boxes, sitting at our location… uhaul set the time delay due to weather… delayed 2 weeks April 4, delayed until April 18. I would like a credit for the charges caused because of your schedule!

Mark H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steven S. 
Évaluation :
1

Truck had no gas - zero and I was required to fill it before using - less than 3 miles to empty. Was also charged an extra day rental and insurance, because I did not use the drop-off text that was not advised to me by the Uhaul sales person as a requirement or any ofbthe drop off instructions. I also tried to call the Uhaul location and they dont answer calls after 7pm, even though they dont close until 7:30pm. Called Uhaul and they refuses to issue a credit. This could have all been avoided it this was a better staff. I am a long time user of Uhaul and very disappointed that a credit is not being considered by the Uhaul person on the phone under these circumstances. I am not trying to screw over Uhaul and instead Uhaul is playing a game and screwing me by stealiing my money. Reservation 97643111 Mike Hedding

Michael H. 
Évaluation :
4

Ils ont fait du beau travail

Martin F. 
Évaluation :
3

There are too many trucks and trailers at the facility. You can barely drive in and park then when you park ypu have to move bc ppl only have 1 way in and out all the isles are full non stop The staff is helpful, great service just too crowded I would come back if it wasn't so crowded

JEANETTE E.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

THERESA B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSE G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

susan w.  |  Expérience générale 
Évaluation :
2

The facility was not well organized, trailers and trucks surround the storage units to the point staff had to move them or we did to get out and for other customers the staff had to move a truck that was infront of there unit. I purchased insurance and a look from the staff on the start date of my rental, the staff member did not inform me the lock i had chosen would not comply with my insurance coverage until about 3 weeks later. Upon arrival the storage unit i had reserved and which was available online was not available and i had to purchase a bigger unit at a higher cost then i had wished to spend. The staff did remind me to get my lock but that was the extent of the useful service I felt was provided.

Taylor S.  |  Expérience générale 
Évaluation :
5

Janice was extremely helpful she went out her way to make sure my needs were met.Not like her lazy co-worker the Big Guy who I needed a little help and he said Nope very coldly.

ALONZO S.  |  Expérience générale 
Évaluation :
4

Very helpful & convenient

DARYL V.  |  Expérience générale 
Évaluation :
5

Clean and adequate for my means. Staff was always friendly and helpful

Robert B.  |  Expérience générale 
Évaluation :
4

This is a busy facility and have limited space to store the extra vehicles during peak times. Navigating to and from you storage unit can be a challenge at times. Employees are hard working, friendly and eager to help. Merci.

Dana E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ellen S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judy T.  |  Expérience générale 
Évaluation :
1

We reserved a space 10x20 from out of state two months in advance. When we arrived, you didn't have such a space available. Best you could do was two 10 x 10 spaces far apart for more money!! The latches on the storage units were crap and broken. The storage lot is so full of rental trailers and trucks you can't even get close to your storage locker. What a disaster this place is. We couldn't get our truck or trailer close to the storage we overpaid for. NO! I would never suggest anyone EVER deal with your facility. For the prices you charge.... clean up the yard!!

Tad J.  |  Expérience générale 
Évaluation :
5

The parking of trucks were a bit tricky at times and tough to get around.

Kathya S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Benny C.  |  Online Move In 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Dennis R.  |  Premières impressions 
Évaluation :
5

Great service, nice folks!

Judy T.  |  Premières impressions 
Évaluation :
5

Very organized and fast

THOMAS LEE M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill B.  |  Online Move In 
Évaluation :
2

Jeffrey was generally unpleasant to interact with. There is almost never someone at the location to speak with over the phone. The call center tries their best to answer questions but without knowledge of the exact location it never pans out. Will not be returning.

Brittney B.  |  Expérience générale 
Évaluation :
2

very disorganized and very difficult to get into the facility because trucks are always blocking the very narrow drive

Timothy T.  |  Expérience générale 
Évaluation :
5

Would recommend this place to anyone. However, they didn't have a truck so had to get that from another u-haul location that I would never recommend to anyone. Infact, I plan on spreading the word about this far less then good service I received. Sorry about that.

Gordon T.  |  Expérience générale 
Évaluation :
1

Staff was rude and inconsiderate. Blocked our unit with trailers along with trucks which made it hard to access our unit. Automatic payment setup did not work for over 6 months causing a fault in my contract and staff didn't notify me pertaining the issue from June all the way till the middle of November.... 6 MONTHS!!!!! THEN GAVE ME A HARD TIME when I wanted to get me stuff and move it to one of my other three units I have elsewhere. I will never use Uhaul company or recommend them to friends or family. This was the Pan American facility in Northport FL. 100 PERCERNT DISSATISFIED!!!!!!! Vincent

Vincent D.  |  Expérience générale 
Évaluation :
4

A little tough to get someone to answer the phone

Michael T.  |  Expérience générale 
Évaluation :
3

Late fees are outrageous. Not calling customer to inquire about payment that did not go through on auto-drafts before charging a late fee. Calling customers saying items are going up for auction if account is not brought current when the reason the balance is so high is because of fees.

Rueben R.  |  Premières impressions 
Évaluation :
5

The staff at North Port U-Haul on Pan American in Florida were always helpful and professional. I would recommend them to anyone.

Mary P.  |  Expérience générale 
Évaluation :
5

Staff members were friendly and helpful, units were clean and easy to get to.

Danielle R.  |  Premières impressions 
Évaluation :
3

Access to storage unit communication was poor. Was texted 2 gate codes that did not work for after office hours access.

Adam H.  |  Online Move In 
Évaluation :
2

Had to throw away quite a bit of things due to mold and mouse:rat droppings and things being chewed threw and chewed on. Dirt and grim all over everything, the storage units do not seal good when the door is shut. Rodents are bad and I'm assuming the place does not control pest and rodents up to par. We won't ever use a uhaul storage unit like this again

Jonathan C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

joseph r.  |  Expérience générale 
Évaluation :
1

Horrible never got help and paid extra for hours and climate control that I never received worst place ever I moved to life storage

Thomas M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAY C.  |  Expérience générale 
Évaluation :
3

There was so much equipment around making it difficult to access the storage unit easily.

Larry W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CATIA F.  |  Expérience générale 
Évaluation :
5

They were great

Monica D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marjorie B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles D.  |  Expérience générale 
Évaluation :
1

When my husband arrived to pick up or truck and locate our until we were told that there was no unit for us and could not find our contract number despite U-Haul taking our money for the unit. The whole thing was a nightmare and never got resolved.

Dyllan R.  |  Online Move In 
Évaluation :
1

Two days in a row I can not get into the facilty to get to my unit. The gate code sent does not work then they give me a card to use and that does not work. This has been the worst experience

TALESHA K.  |  Online Move In 
Évaluation :
5

No process was really great. I thought it was going to be much more difficult. The North Port U-Haul storage center was extremely busy, and they had a lot of vehicles and trailers so much so that at one point I was almost unable to get to my storage unit. I was able to get to the unit, by driving slowly and watching my mirrors. This is not a bad thing but it does say that they need more land and storage space for their vehicles and trailers. Overall I'm very happy with the experience. And I will be using this same service in the future if needed.

Brian K.  |  Expérience générale 
Évaluation :
5

They have been very helpful. This is the second time I've used their services. I wouldn't recommend anyone else. 

Laurie S.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Emma C.  |  Expérience générale 
Évaluation :
4

my only negative is I wish there was another exit /entrance for the back and/or that the lanes were bigger or basically not blocked all the time by either Uhall trucks and trailers or other people using their units. it was sometimes impossible to get to my unit and i only went there maybe 6 times in the 2 years i had the unit. I had another unit at this location before, it was right by the return area and even though it was up front i still had issues getting to it because there was a returned Uhaul truck there. other than that, all good.

Lori W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Don G.  |  Premières impressions 
Évaluation :
3

Staff was always great to work with, however the unit we had (end unit) the bottom of exterior wall was rusting away and we could see daylight and lots of bugs inside.

Don G.  |  Expérience générale 
Évaluation :
5

Everything was perfect except one thing, it was really congested with trucks and trailers. Given the layout of the facility, and the volume of business you do, I don't know how it could be easily fixed. It did feel like you were doing your best, and your people were over the top courteous and willing to help. You have a great group of people working there. Thank you for the service you provided to me and my family it was a pleasure doing business with you. Brian Reeves

BRIAN R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALIVIA D.  |  Expérience générale 
Évaluation :
2

The worst experience ever! Really disappointing ! Im not the only one to have experienced this!

kattya r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CATIA F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert m.  |  Expérience générale 
Évaluation :
2

We had a confirmed reservation (Reservation #:830027-00107295) for a 10 x 20 unit. The reservation was made almost a month in advance for a cross country move. When we arrived we were casually told there was no 10 x 20 units available as if it was no problem! The best they could do was 2 - 10 x 10 separate units. And to add insult to injury we are now going to be charged $129,99 a month for each ($259,98 total) rather than the $179,99 for the same amount of space. But standing at the counter with a full truck and movers on the way, what choice did we have? Doesn't seem fair we pay more every month for inconvenient, separated, spaces due to U-Haul not being able to honor their commitment. Felt like a classic Bait and Switch.

Tad J.  |  Premières impressions 
Évaluation :
4

Thanks

Darrin G.  |  Online Move In 
Évaluation :
5

It was nice my boxes were safe uhaul is best thank you 10 stars

Mary H.  |  Expérience générale 
Évaluation :
3

The parking lot for that particular location is horrible. They store/park too many vehicles there and you can't maneuver a large truck around there easily. I always felt like I was going to either hit my truck or one of their buildings. It would have been easier if they didn't store so many in front of peoples storage units. There were many times that we had to go to the office to have them move their vehicles to be able to get into our storage unit.

MEGAN G.  |  Expérience générale 
Évaluation :
5

Only issue is it's so very busy here, extremely difficult getting in or out. Staff was great, customers were rude, would park and block driveway.

Mary Beth H.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jane B.  |  Expérience générale 
Évaluation :
4

staff helpful and polite busy place

Stephen K.  |  Expérience générale 
Évaluation :
2

We had a problem several times with trucks or trailers blocking access to our rental space.

Robert S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grethe C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine B.  |  Premières impressions 
Évaluation :
5

Richard was outstanding - he was friendly, helpful and I appreciated his help and customer service!!

robert m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John D.  |  Online Move In 
Évaluation :
5

The GM Richard and his staff were extremely friendly and helpful!

Louise P.  |  Premières impressions 
Évaluation :
5

Very friendly and helpful staff. Thank you!

Judy N.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tonya K.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Emma C.  |  Premières impressions 
Évaluation :
5

The people there were so helpful and I knew I would feel safe there! Thank you for making things so easy! Jane Baker

Jane B.  |  Premières impressions 
Évaluation :
2

I had no windshield wiper on driver side and my truck smells like pee

Lisa L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Queta G.  |  Expérience générale 
Évaluation :
5

The staff was extremely helpful and very nice.

Judy N.  |  Premières impressions 
Évaluation :
5

This is my favorite u haul place

Henry F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian F.  |  Expérience générale 
Évaluation :
5

The staff went above and beyond to make us feel welcome.

William S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christine m.  |  Expérience générale 
Évaluation :
1

This was the first time that I had a bad experience with a uhaul storage unit. This place from the get go looks very old and run down, the only reason I didn't turn around and leave first thing is cause I already booked it before ever seeing the place and I had first month free. I purchased climate controled so my things would stay in good condition but this was the worst version of climate control I've dealt with, every time I visited the unit didn't feel very cool at all and after a few months I see that my things are molding. I've never had a climate controlled unit mold my belongings before so I left this bad experience of a storage unit and as I was checking out, I find it that the AC for my unit building was broke for some time and that they finally fixed it. It would have been really nice for whom ever runs this location to let the people who have units know that they are having problems so that they can decide whether they want to change units or move out so things don't get bad but instead nothing war said and now I'm sorting through things with mold on them cause of their greed I'm guessing on not wanting to lose business. It's not your personal belongings so you don't care I guess.

MICHAEL L.  |  Expérience générale 
Évaluation :
4

It was a good experience for all the years that I had it.

VIRGINIA V.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VIRGINIA V.  |  Premières impressions 
Évaluation :
5

You are so busy that a larger storage unit not available

Stephen K.  |  Premières impressions 
Évaluation :
3

For being the only UHaul storage unit in the area, it's very dirty. Had to clean my own unit out with a broom and leaf blower. Dead cockroaches inside. It just seems like employees are lazy when it comes to cleaning.

Sean K.  |  Expérience générale 
Évaluation :
5

Staff was extremely helpful, explained all the options UHaul offered, allowed us time to decide what would work best for us! No pressure sales. Absolutely would recommend!

Mary Beth H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carrie K.  |  Expérience générale 
Évaluation :
5

It's very nice to know my belongings are safe and secure and close enough l can walk there.

Paige F.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LAUREL Z.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHESTER P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruth S.  |  Expérience générale 
Évaluation :
5

There was always great service each time I came to the facility or called and spoke with someone.

Jay F.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

mark b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy B.  |  Expérience générale 
Évaluation :
5

This was the 2nd time moving across country and both time the trailers towed great!

Richard W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kim h.  |  Expérience générale 
Évaluation :
5

The check-in was quick and easy. Staff was helpful and thorough. The facility was clean and met all of our needs.

Mary D.  |  Premières impressions 
Évaluation :
5

Regional manager was there. He was great. Very friendly. Very helpful.

WILLIAM S.  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Robert J.  |  Expérience générale 
Évaluation :
5

The staff members were excellent from the jump. One gentlemen, perhaps the manager, wasn't all that great, however, I upon my departure of renting two storage units, renting two one-way trucks and a trailer, I met the regional manger, "Bravo," whom was excellent. I wish I would have had the opportunity to work with Bravo from the beginning. Everyone needs a good wingman and Bravo went over and beyond to accommodate my last requests before departing. Overall, thank you to the UHaul Crew at North Port, FL.

Bich F.  |  Expérience générale 
Évaluation :
2

After i moved out of my unit i kept getting late payment notices..and notices that my property would be seized...even after calling and being told they would stop coming...

Dominick A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALONZO S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B.  |  Expérience générale 
Évaluation :
2

My unit was regularly blocked by other tenants. The facility is over run with trucks making it difficult to enter or exit. The staff watched me struggle to move out and then tried to charge me fees. The manger needs a lesson on privacy as I did not need to learn about others evocation process.

RUSTIE M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alena T.  |  Premières impressions 
Évaluation :
3

This was a high use facility, and the layout was awful. Our unit was in the back and there were three access points, which were almost always blocked by other cars. So frustrating

rebbeca f.  |  Expérience générale 
Évaluation :
5

Very good service

CHARLES B.  |  Expérience générale 
Évaluation :
5

Big bubbles. No troubles.

Gail M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean L.  |  Expérience générale 
Évaluation :
3

My only complaint was the facility was small and hard to drive through.

James O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dorkis L.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RUSTIE M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Desiree Y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry S.  |  Expérience générale 
Évaluation :
5

The trucks are always clean and in perfect condition. It gives u peace in moving anywhere .

Queta G.  |  Premières impressions 
Évaluation :
5

The manager is a great guy , very professional and helpful

ziadoon a.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

lance d.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Katelyn L.  |  Expérience générale 
Évaluation :
5

Owner and staff were extremely helpful getting me what I needed. Great place and would recommend using their facility and services.

Christopher G.  |  Premières impressions 
Évaluation :
4

Only thing to note is that some of the buildings have restricted access during office hours only.

Mark R.  |  Premières impressions 
Évaluation :
2

The unit was filled with animal feces, bugs and many boxes both card board and plastic were chewed open. Lost half of my contents because they were destroyed so bad. Thanks

PERSEPHONE A.  |  Expérience générale 
Évaluation :
5

Everything was perfect for my needs Josh was very helpful Thanks again

Travis Kelly V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brad m.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Loren S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David W.  |  Premières impressions 
Évaluation :
5

The storage was fine, it's the part that when I moved out before the end of my month that they said I would not get a refund of over half the month that I was upset. What place would not give back your money when you are no longer using their service? I just think this is an unfair practice. I busted my butt to get my unit cleared thinking I would get most of my money back only to hear we don't prorate.

ramona d.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

virginia c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karen c.  |  Expérience générale 
Évaluation :
5

Service was excellent and very professional and fast

KEVIN B.  |  Premières impressions 
Évaluation :
4

I didn’t give it the full 5 stars, because it was a hassle to go in and out due to a lot of equipment and trucks on the passage ways.

Alberto L.  |  Expérience générale 
Évaluation :
1

BAD! ALWAYS RENTAL TRUCKS IN THE WAY OF YOUR UNIT VERY HARD TO MOVE AROUND THE PROPERTY IF YOU ARE 2 DAYS LATE IN THE RENT DUE TO NO FAULT OF YOURS THEY HOUND YOU CALL ALL CONTACKS EVEN AFTER YOU PAID AND EMBARASS YOU THIS PLACE TRULY SUCKS I WILL NEVER USE THEM AGAIN RATES ARE TOO HIGH FOR WHAT YOU GET AND ALL THE INCONINCE THAT COMES WITH IT

joeseph r.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Heather M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruth S.  |  Premières impressions 
Évaluation :
5

U-Haul was great. I would definitely recommend them. Very polite and helpful.

Kelly M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karen c.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gilda B.  |  Expérience générale 
Évaluation :
5

Friendly and professional. It was a quick process.

Eugene b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DUSTIN J.  |  Premières impressions 
Évaluation :
5

I had my unit for a little over 2 years and I never had an issue. Great place and the people were always helpful if I had a question.

Russ C.  |  Expérience générale 
Évaluation :
4

The area we were given to store our boat was tight and overgrown with weeds. It would have been nice if it were clear and the other vehicles and trailer been lined up better

Terri R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary N.  |  Expérience générale 
Évaluation :
2

Multiple communications needed to align pick up location and drop off. Changed on me several.Original price reflected in system was not aligned to offer. Again, multiple communications needed to fix.

Homer T.  |  Premières impressions 
Évaluation :
5

Excellent customer service.

Steven B.  |  Expérience générale 
Évaluation :
4

Slow drive but great trailer

Nathalie R.  |  Premières impressions 
Évaluation :
4

Uhaul has always taken care of business.

felicia h.  |  Expérience générale 
Évaluation :
1

Waited for over an hour to talk with staff re. Checkin. Only one person on duty and their pace was very slow. Customer in the parking lot mentioned this is the standard at this location and is leaving

RANDY R.  |  Premières impressions 
Évaluation :
4

Merci.

sabrina s.  |  Expérience générale 
Évaluation :
5

excellent service!!

gerd m.  |  Expérience générale 
Évaluation :
5

The guys in the office were great... They were a little busy when I was there but I didn't have to wait long at all to rent my unit... Great job guys

Dominick A.  |  Premières impressions 
Évaluation :
1

I was very upset by the experience with the clerk at the North Port UHaul. I also blame corporate UHaul call center for not letting me call the North Port facility directly for the delays & confusion

Kathy K.  |  Premières impressions 
Évaluation :
5

Great place and people!!

john y.  |  Expérience générale 
Évaluation :
5

Our first visit was crazy, but I realized it was the time of year people were moving to cooler climate, school was out and then it was less congested very accommodating!

Mary D.  |  Expérience générale 
Évaluation :
5

The staff in North Port is top notch. Always accessible, cordial, professional and helpful beyond my expectations.

martin n.  |  Expérience générale 
Évaluation :
5

Our needs were tended to in a prompt and courteous manner.

RONALD B.  |  Premières impressions 
Évaluation :
1

Never any room to park. Always vehicles in the way Never enough staff

Dana H.  |  Expérience générale 
Évaluation :
5

The team in North Port rescued UHaul's overall confusing and frustrating procedures. Th3 Napervill3 facility w as great, North Port was great. Corporate and everything in between was exasperating.

martin n.  |  Premières impressions 
Évaluation :
3

Anything to do with my interaction with people at the service centers was excellent. Anything to do with on-line, telephone, and/or websites was absolutely horrendous ex the computers had the wrong i

tom y.  |  Premières impressions 
Évaluation :
4

Staff very helpful

Werner W.  |  Expérience générale 
Évaluation :
5

Everyone was friendly and very helpful

christa b.  |  Premières impressions 
Évaluation :
5

Very friendly and helpful staff. I just arrived from 36 hours of traveling and they made my process very easy.

JOSE D.  |  Premières impressions 
Évaluation :
5

The staff was very helpful in answering questions

Donald G.  |  Premières impressions 
Évaluation :
3

need more parking room around buildings

pia d.  |  Expérience générale 
Évaluation :
5

Top Notch!

micheal s.  |  Expérience générale 
Évaluation :
5

Richard and Steve are good hard workers. You really can't beat the value in their service. I'm going to recommend them to my friends and family who are moving to Florida. Thanks guys. Troy

Troy B.  |  Premières impressions 
Évaluation :
5

Everyone we encountered was very informative and professional. We faced a difficult move but the staff was great!

Laurie A.  |  Expérience générale 
Évaluation :
5

Excellent

ashley c.  |  Expérience générale 
Évaluation :
5

vary nice staf

roy m.  |  Expérience générale 
Évaluation :
5

No came in a day early and they waste time taking care of me.

Mary D.  |  Premières impressions 
Évaluation :
5

Thanks

Joe K.  |  Premières impressions 
Évaluation :
1

Eventhough the rent was paid, we would come to a locked up unit. Someone damaged our door so the round locks wouldn't work. Homeless people all over the grounds and using the bathrooms ahead of custo

SHERI R.  |  Expérience générale 
Évaluation :
4

I can only get to my storage during midnight hours...I work 2 jobs can not get there during the day and I will not pay $10 extra to come in after hours because OTHERS want to live in there at night...

kristy a.  |  Expérience générale 
Évaluation :
5

Went out of your way to help me find the correct storage size from your Available selection. I really appreciated the extra help that you gave me

Karen B.  |  Premières impressions 
Évaluation :
5

Would like for your staff to have printed out the information on the drop off location. Instead if me having to call the number up and gleen the information I needed for myself .

robert w.  |  Expérience générale 
Évaluation :
5

Good people to do business with !!

Steven G.  |  Expérience générale 
Évaluation :
1

Your guilty of theft as far as im concerned filed complaint with my bank!!

eric r.  |  Expérience générale 
Évaluation :
5

Great facility - what made it great was the gentleman who worked there and helped us - deserves a raise. Great guy and thank you if you see this.

Dan G.  |  Expérience générale 
Évaluation :
5

vary good service

roy m.  |  Premières impressions 
Évaluation :
5

The owner and staff are awesome very polite and helpful and they should be recognized by the corporate U-Haul company with a certificate put at their location 4 top customer service thanks

Anthony g.  |  Expérience générale 
Évaluation :
5

Great value for the $$ and very helpful staff !!!

Steven G.  |  Expérience générale 
Évaluation :
5

Great value for the $$$ and a very helpful staff !!!!

Steven G.  |  Premières impressions 
Évaluation :
5

The entire staff went above and beyond with their service!! I used a storage unit for three months and rented trucks twice, the entire facility was spotless! Definitely deservingly a 5 + star!!!

phillip s.  |  Expérience générale 
Évaluation :
3

Josh well I think I caught him at a super busy time and could have used a little more tact . I got nothing against the guy or don't wanna get him in hot water. And I'm sure it's hard,but treating peo

JAMES P.  |  Expérience générale 
Évaluation :
5

Staff is very helpful !!!

Steven G.  |  Premières impressions 
Évaluation :
5

Perfect for our storage needs. Liked Veterans discount.

Kathy G.  |  Expérience générale 
Évaluation :
5

The gentleman who delivered the box to our home did an excellent job.

Philip K.  |  Expérience générale 
Évaluation :
5

Josh was great,

susan o.  |  Expérience générale 
Évaluation :
4

Nice people to do business with.

JOHN D.  |  Expérience générale 
Évaluation :
4

I paid for a full month and when I left it had only been 4 days and the employee that was helping said we don't prorate if you leave early. I think that is not right.

DANIEL A.  |  Expérience générale 
Évaluation :
4

Rented a 10x12 climate controlled space. Area was clean. Pest equipment in each unit. Staff was very helpful and accommodating. FYI: Cannot accommodate semi-trailer truck for delivery.

Desiree Y.  |  Premières impressions 
Évaluation :
5

GREAT CUSTOMER SERVICE, THE MAN IN THE OFFICE WAS VERY NICE AND HELP FULL, WOULD RECOMMEND , THANKS

FRANK F.  |  Premières impressions 
Évaluation :
2

I rented a storage space for a few days & already moved out. I got an email requesting next month's payment. I called and was told I would get a call back but never did. They better not charge my card

Ellanna S.  |  Expérience générale 
Évaluation :
4

Josh was very helpful. Thankyou.

Robert C.  |  Expérience générale 
Évaluation :
1

North Port facility needs to be more customer friendly. Very rude employees.

Marcus S.  |  Expérience générale 
Évaluation :
3

In the past year, there is an increased number of trailers and spare vehicles parked EVERYWHERE. I believe this has been a hazard both driving through + parking to access my unit.

JAZZ P.  |  Expérience générale 
Évaluation :
4

My clerk Alanee made it best experience ever at a uhaul

sandra m.  |  Premières impressions 
Évaluation :
4

One of the better places in this world. Everyone is friendly and helpful

Darel F.  |  Expérience générale 
Évaluation :
1

This office has made unauthorized charges to my credit card. I spoke to the manager on the phone. He said he'd call me back, but didn't. I went to NP U-HAUL left a message 12/5. He hasn't responded.

Jose L.  |  Expérience générale 
Évaluation :
5

Gentleman at the office was very helpful and professional.

RUSSELL P.  |  Premières impressions 
Évaluation :
2

The clerk in the store did not know how to spell common words. Needs help.

BETTY C.  |  Expérience générale 
Évaluation :
1

Someone tried to break into our unit messed up our door couldn't get the manager to fix it the manager is a young punk that thinks he knows everything it got infested with rats destroyed everything

Rory C.  |  Expérience générale 
Évaluation :
3

S.O.

Rafael G.  |  Expérience générale 
Évaluation :
1

Since you charged me by auto pay 2 weeks after I moved out even rented a truck from you and still have not refunded my my money I feel you robbed me never ever will I recommend uhaul Big thumbs down

LAWRENCE V.  |  Expérience générale 
Évaluation :
5

I didn't receive a refund since I paid for the month. Merci

WALTER P.  |  Expérience générale 
Évaluation :
5

The staff was courteous and helpful.

Jose Luis G.  |  Expérience générale 
Évaluation :
4

Would use you again in the future if needed.

JUDITH B.  |  Expérience générale 
Évaluation :
5

Always a pleasure at UHUAL Pan American.

JOSEPH W.  |  Réservation 
Évaluation :
5

Only problem I experienced is gate never closed after exiting storage facility. Also, additional fines.

Sharon S.  |  Expérience générale 
Évaluation :
2

Staff was helpful. Was told security gate would work soon, but it never worked. NEVER had the rat problem like this in prior units. You have them. Re-bait the poison traps! Door latch stuck badly.

Kent A.  |  Expérience générale 
Évaluation :
5

Friendly, professional staff. Thank You

Mark S.  |  Expérience générale 
Évaluation :
5

great people,super helpfuland friendly. I will use them them again thanks

Lamonte o.  |  Expérience générale 
Évaluation :
5

There needs to be a step a little closer to the ground for us short people. At least supply us with a fold up step. It really hurts our legs, back and arms getting in and out of the truck.

Ben H.  |  Réservation 
Évaluation :
5

Excellent service and management!

Joseph M.  |  Expérience générale 
Évaluation :
2

the manager you have there don’t have the potential for customers service ,don’t know how to spoke with customers no respect no comprehension at all don’t know why he makes thing complicated .

guerline m.  |  Expérience générale 
Évaluation :
5

Staff was very helpful and friendly. Thank you!

Katherine H.  |  Expérience générale 
Évaluation :
1

My temperature controlled storage reservation was no longer available when arriving at the location in North Port Florida. My movers had to wait an hour before finding me a non tempature controlled

lana f.  |  Réservation 
Évaluation :
3

Would have rated higher except for bad communication upon exiting the unit...after notifying of exit plans over phone and in person, still received repeated invoices and past due notices.

Charles M.  |  Expérience générale 
Évaluation :
5

This U-Haul Location is very busy and Josh and his staff do a great job.

arthur m.  |  Expérience générale 
Évaluation :
5

Everything was pleasant and easy!

Kalie W.  |  Expérience générale 
Évaluation :
1

Worst customer service we've ever at any storage facilities weve used. Never use this one again. And make sure people we know. Are aware of our experience.

Robert S.  |  Expérience générale 
Évaluation :
1

P

GERRY B.  |  Expérience générale 
Évaluation :
5

You were the best ethically and helpfull 😊

walter p.  |  Expérience générale 
Évaluation :
5

Please provide a way for your customers to dump trash at no charge.

Caroline S.  |  Expérience générale 
Évaluation :
4

Easy to deal with

Daniel C.  |  Expérience générale 
Évaluation :
5

Excellent service thank you!

David S.  |  Expérience générale 
Évaluation :
4

Everything was wonderful. Thanks Sandra Kachelmeier

SANDRA K.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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