U-Haul Moving & Storage of North Port

3127 évaluations

5055 Pan American Blvd   North Port, FL 34287
(Pan American & US 41)

(941) 426-6464

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Pour nous contacter

(941) 426-6464

5055 Pan American Blvd
North Port, FL 34287

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramon R. 
Évaluation :
4

T

ALIDA F. 
Évaluation :
4

Staff was very pleasant and quite professional

DAVID G. 
Évaluation :
5

The staff members were excellent from the jump. One gentlemen, perhaps the manager, wasn't all that great, however, I upon my departure of renting two storage units, renting two one-way trucks and a trailer, I met the regional manger, "Bravo," whom was excellent. I wish I would have had the opportunity to work with Bravo from the beginning. Everyone needs a good wingman and Bravo went over and beyond to accommodate my last requests before departing. Overall, thank you to the UHaul Crew at North Port, FL.

Bich F.  |  Expérience générale 
Évaluation :
3

The trailer that I reserved was in operable when I arrived (flat tire) and there was not another one available. I asked if they could change the tire and I was told they didn't have any to replace it with. I reserved this trailer several days in advance I would have thought I would have been notified that morning if they knew it was not going to be available. I had to end up using a different type of trailer that did not have a ramp so this made my move very difficult and took way more time than expected.

Trica L. 
Évaluation :
2

After i moved out of my unit i kept getting late payment notices..and notices that my property would be seized...even after calling and being told they would stop coming...

Dominick A.  |  Expérience générale 
Évaluation :
2

We chose the self pick up option. When we got to the location they told us it was around back at the warehouse and I would see the truck number outside. We looked for 15 minutes, and never found the truck. The picture that was on the app did not show a truck and there wasn't one there when we were looking. After 15 minutes of driving around someone had finally parked it in the spot it was supposed to be in.

Danielle M. 
Évaluation :
3

Have equipment available that I registered for when making reservation. Did not get all equipment I ordered was told i would get credit for it I did not get the credit promised or the reimbursement I was promised because I had to make an extra trip back to get equipment which cost me extra miles at 99 cents per mile...not my fault then found out they were out. This happened 2xs on separate rentals for 2 weekends in a row. Got attitude from lot guy Cody when asked about equipment. Not sure if i will rent from this location again....i may but not at this time I should be given the 1 293 $credit I was promised. Not happy w this UHAUL company at the moment but life goes on

Penny K. 
Évaluation :
1

Not a single employee was wearing a mask! Lady with the green hair is simply rude. No how are you, please, thank you. Should absolutely not work and talk to customers Had to wait 10 minutes before the first employee showed up although I was the only customer after the person who was in front of me left frustrated not being able to talk to anyone

DAVID T. 
Évaluation :
5

Uhaul shirts for all employees

RICKY H. 
Évaluation :
3

Everyone seemed nice, but not one mask to be found anywhere. For that reason, I'm steering clear of this location and telling all my friends and family to avoid it too.

JULIE S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

AMANDA R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bob H. 
Évaluation :
5

Warn people with out of state licenses to bring passport or be ready to give two friends' phone numbers for identify verification. Merci.

ROSEMARY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRIPP C. 
Évaluation :
3

When someone rents a trailer to haul a pickup ask what length the pickup is to ensure it will fit on the trailer.

EARL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosemary P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENIS S. 
Évaluation :
5

The return process was simple and very thorough.

LAWRENCE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALONZO S.  |  Expérience générale 
Évaluation :
5

Found using uBoxes convenient particularly leaving at uHaul storage location and unloading over a week period. Truck was clean for final big pieces we needed to move to new home. Personnel were very helpful and courteous.

david W. 
Évaluation :
5

Should make charges more clear for ea. Day rented. Little confusing

carleen A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Annette P. 
Évaluation :
5

Very friendly and helpful. The truck was in great shape and at a great rate.

Matthew H. 
Évaluation :
5

She was very friendly excellent to talk to and very helpful I would recommend this place to anybody and I will use it again when I need to move something since I'm in Florida now

Sharon C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel R. 
Évaluation :
2

It took 45 minutes to get my rental and when I returned the truck at night I was trapped inside the location. I had to find a hole in the fence to get out. Would never return to this location again.

Walker L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brandon H. 
Évaluation :
3

No masks being worn

Eric H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian R. 
Évaluation :
1

After one month in storage you lost my account and container. Your telephone systems place you on hold for hours. No one is accountable and your service stinks!

Diane W. 
Évaluation :
5

Very efficient

Gid P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kathy O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley F. 
Évaluation :
5

Very efficient! Quick and easy drop off!

Ljubinka S. 
Évaluation :
4

I have rented vehicles from this location many times and had ALWAYS left my own vehicle on their premises while using/driving the rental. This time I was told that they had NO room anywhere on the whole lot to leave my vehicle so I had to leave it at a parking lot across the street and then be worried that my vehicle would be towed away before I got back. I kept the Uhaul vehicle till the next day and had to drive to the location with my wife in her vehicle to get my vehicle so I wouldn't be concerned about it being towed. THE PERSONNEL AT THIS LOCATION SHOULD THINK ABOUT TAKING CARE OF A CUSTOMERS NEEDS AND I AM SURE THEY COULD HAVE FOUND SOMEWHERE TO PARK MY VEHICLE!!!!!! I AM VERY UNHAPPY WITH HOW THIS WENT DOWN AND THINK I WILL FIND ANOTHER COMPANY TO RENT FROM IN THE FUTURE!!!!

STEVEN G. 
Évaluation :
3

Hire more help to expedite the check-in time.

EARL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin S.  |  Premières impressions 
Évaluation :
4

Should be 5 stars based on your man Henry. He was exceptionally helpful and courteous. Dropped a star though, for the tight and congested parking area.

Christopher G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph H. 
Évaluation :
2

My unit was regularly blocked by other tenants. The facility is over run with trucks making it difficult to enter or exit. The staff watched me struggle to move out and then tried to charge me fees. The manger needs a lesson on privacy as I did not need to learn about others evocation process.

RUSTIE M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alena T.  |  Premières impressions 
Évaluation :
5

Great service.

Jonathan L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD B. 
Évaluation :
2

I showed up and informed rep I was turning truck in couple days earlier. He just looked at me and grabbed keys and started to walk outside and didn't say anything. I assumed I should follow. He checked the truck. He said no damages and under mileage and will email receipt. Waited till next day to get receipt in email

Kyle L. 
Évaluation :
3

This was a high use facility, and the layout was awful. Our unit was in the back and there were three access points, which were almost always blocked by other cars. So frustrating

rebbeca f.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CALOGERO S. 
Évaluation :
5

Very good service

CHARLES B.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

MATTHEW W. 
Évaluation :
3

The employee was not wearing a mask which made it very uncomfortable dealing with him.

Ruben A. 
Évaluation :
4

Tidy things up

Michael J F. 
Évaluation :
5

Big bubbles. No troubles.

Gail M.  |  Expérience générale 
Évaluation :
5

Excelente friendly employees!!

Ivan G. 
Évaluation :
5

An interesting exchange at the turn-in event on PanAmerican Blvd in Northport, Florida. Gentleman at the front desk made an excellent point...to the very competent person behind the desk..."Look, I did everything online, and made a reservation, picking up on Saturday morning, and at the last minute, you need a 2nd person vouching for me?:" Nobody is answering the phone," There were at least 8 people in the shop, 3 of us walked out to come back later". It seems like an item that could have been resolved online, rather than the last minute." I am a superfan of what Uhaul is opening up for me, and any streamlining of the operation works for all of U$. A major, major business opportunity seems like it open up for me using Uhaul!

Edward Z. 
Évaluation :
5

My transaction/rental, was handled top notch start to finish, accommodated any last minute changes, pick up, hook up was seamless, the 6x12 cargo trailer towed 2100 miles beautifully, not one issue, job well done all around!

Michael F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

arthur W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Helin J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVE L. 
Évaluation :
3

My only complaint was the facility was small and hard to drive through.

James O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dorkis L.  |  Expérience générale 
Évaluation :
1

Abysmally incompetent service from U-Haul, mostly U-Haul Philadelphia. We had requested three U-Haul boxes with moving helpers on a Wednesday. U-Haul was not able to find three boxes in the entire Philadelphia area, they could only find two. Nor could they find a moving helper arriving before 8 pm. So the helper left at midnight with the second box. Instead of driving down that evening to spend a few days with our daughter, we had to sleep a few hours in a motel where we live. The day after, we found out that U-Haul, for a reason that no one in U-Haul could explain, had cancelled the contract and the moving help and replaced it with a piano move (we were not moving a piano). We spent the whole morning of Thursday trying to restore the previous contract, and get that third box and movers. We waited all day long in our empty house for the arrival of the third box. It never came. So, second night in a downtown motel. Same story on Friday: e-mailing and calling to get that third box, spending the whole day lying on the floor in an empty house, waiting and waiting and waiting, It is only on Friday evening that a moving helper agreed to take us as an overload, so that we could finally leave our house around 10 pm on Friday, arriving at our daughter's place at 1 am on Saturday. So, instead of a two-day goodbye to our family on our way to Florida, we spent two hours on Saturday morning as we had to leave for settlement in our new house. The arrival of the boxes in North Port was consequently delayed by three days, so three more days living without our stuff. U-Haul Philadelphia did not warn U-Haul North Port about the delay. When our boxes finally arrived home (after U-Haul North Port made the mistake of sending us a box originating from the Pittsburgh area instead of Philadelphia), we found two broken lights in one of the boxes. Never, ever, use U-Haul. Their service is catastrophic.

Jean L. 
Évaluation :
4

Better phone coverage for North Port location.

Mary H L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

coni M. 
Évaluation :
5

Drop off took less than 5 minutes. Very impressive.

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ihor M. 
Évaluation :
5

Josh helped me with my rental and was a delight!

MATTHEW D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RUSTIE M.  |  Premières impressions 
Évaluation :
3

There were three people in line at 7 a.m. to pick up their vehicles everything had been prepaid in advance buy older customers and when we all arrive two out of three did not have their phone and I was still learning my phone so they want us to do texting do links and all that stuff for some reason. Had my credit card and all my information along with the other two gentleman that were in line with me. So we all had to go back and get our phones oh, and try to figure out how to take pictures of our license on our cameras through the links. It was very frustrating and took forever. I also understand that there is a coronavirus but The associate taking the reservation with seemed very standoffish and wouldn't give us any help. We were all over 50 so we're not technologically savvy.

KENNETH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan T. 
Évaluation :
1

Extremely rude and unprofessional. Trying to charge us for a new tire when one had slightly low air pressure when it is low when we picked it up and had to put air in it immediately after leaving the pickup.

Corey S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nancy M. 
Évaluation :
5

Have too many U Haul trailers and trucks

Dennis B. 
Évaluation :
2

I called to tell them that I would be a bit late returning the truck. If he had told me that I was going to be charged for another whole day; then I would have kept the truck for the rest of the time! I did return it with more gas than it had when my grandson and I rented it. There should be an hourly rate for those of us with the courtesy to call. I will not be renting from Uhaul in the future!

BRYSON J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Desiree Y.  |  Expérience générale 
Évaluation :
2

Get people who understand customer service

James W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwin M. 
Évaluation :
4

No the guys were pretty quick and effective. Return was easy also

Jonathan L. 
Évaluation :
3

My trailer did not have working driving lights. The brake lights and trailer lights worked. All of my vehicle lights worked properly. This caused me to be stopped by highway patrol. Thank goodness I only received a warning. This is my only complaint.

HEIDI D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie S. 
Évaluation :
5

Very well organized. They are doing good job.

Arkadiusz K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur David P. 
Évaluation :
5

Just ok.

julie R. 
Évaluation :
4

The staff is constantly hard at work ensuring that customer's needs are satisfied in an efficient and courteous manner.They provide above average service while operating under what appears to be stressful working conditions. The only drawback to this U-haul facility is that onsite parking, while completing your local move, is not permitted. That means that you will have to have someone else follow you to pick up and return the truck. The other options would be to park illegally on another business's property (Possibly getting ticketed, towed, or having your auto vandalized) or find a a safer parking place near Tamiami Trail and walking back and forth to the U-haul site. With the clean and well functioning truck provided to me, coupled with good customer service, I'd recommend this dealership to others.

Edward M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
1

There was no after hour drop off. The place was very small inside and outside. They did no inspection of the truck or trailer when I dropped it off. I got no paperwork saying everything was returned and in good condition.

Joshua J. 
Évaluation :
4

This location did not have enough parking spaces.

George H. 
Évaluation :
2

The signs at the location say 24/7 return however the facility is gated and we were not provided with a gate code. We were able to follow another person into the lot but we were then trapped when we tried to leave. The phone number on the key pad wasn't answered and the voice mail wasn't set up. Also the lot is a mess - tires, garbage, trailers everywhere.

Daniel M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Russ H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Donald P. 
Évaluation :
5

They were courteous and efficient.

James F. 
Évaluation :
5

Everything was great! We used a different U-haul location the last time we moved and they cheated us. And I heard they did the same to a number of others. So I was extremely happy with the service we received at THIS location. Thank you so much!

Gilbert B. 
Évaluation :
5

5 star! To not have to interact with anyone and be able to pick the truck up and drop it off so easy, was amazing

Jessica D. 
Évaluation :
5

The guys working there were super helpful!

Stephen D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret C. 
Évaluation :
2

Super frustrating

Megan J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

william S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry S. 
Évaluation :
2

Air conditioning did not work. Sliding back door could only be raised half way. Door rollers were rusted so badly l had to use a hammer to knock off the corrosion and then needed a lot of WD 40 to get the door open all the way.

James B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james A. 
Évaluation :
5

The trucks are always clean and in perfect condition. It gives u peace in moving anywhere .

Queta G.  |  Premières impressions 
Évaluation :
5

The manager is a great guy , very professional and helpful

ziadoon a.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

lance d.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Katelyn L.  |  Expérience générale 
Évaluation :
5

Owner and staff were extremely helpful getting me what I needed. Great place and would recommend using their facility and services.

Christopher G.  |  Premières impressions 
Évaluation :
4

Only thing to note is that some of the buildings have restricted access during office hours only.

Mark R.  |  Premières impressions 
Évaluation :
2

The unit was filled with animal feces, bugs and many boxes both card board and plastic were chewed open. Lost half of my contents because they were destroyed so bad. Thanks

PERSEPHONE A.  |  Expérience générale 
Évaluation :
5

Everything was perfect for my needs Josh was very helpful Thanks again

Travis Kelly V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brad m.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Loren S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David W.  |  Premières impressions 
Évaluation :
5

The storage was fine, it's the part that when I moved out before the end of my month that they said I would not get a refund of over half the month that I was upset. What place would not give back your money when you are no longer using their service? I just think this is an unfair practice. I busted my butt to get my unit cleared thinking I would get most of my money back only to hear we don't prorate.

ramona d.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

virginia c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karen c.  |  Expérience générale 
Évaluation :
5

Service was excellent and very professional and fast

KEVIN B.  |  Premières impressions 
Évaluation :
4

I didn’t give it the full 5 stars, because it was a hassle to go in and out due to a lot of equipment and trucks on the passage ways.

Alberto L.  |  Expérience générale 
Évaluation :
1

BAD! ALWAYS RENTAL TRUCKS IN THE WAY OF YOUR UNIT VERY HARD TO MOVE AROUND THE PROPERTY IF YOU ARE 2 DAYS LATE IN THE RENT DUE TO NO FAULT OF YOURS THEY HOUND YOU CALL ALL CONTACKS EVEN AFTER YOU PAID AND EMBARASS YOU THIS PLACE TRULY SUCKS I WILL NEVER USE THEM AGAIN RATES ARE TOO HIGH FOR WHAT YOU GET AND ALL THE INCONINCE THAT COMES WITH IT

joeseph r.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Heather M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruth S.  |  Premières impressions 
Évaluation :
5

U-Haul was great. I would definitely recommend them. Very polite and helpful.

Kelly M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karen c.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gilda B.  |  Expérience générale 
Évaluation :
5

Friendly and professional. It was a quick process.

Eugene b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DUSTIN J.  |  Premières impressions 
Évaluation :
5

I had my unit for a little over 2 years and I never had an issue. Great place and the people were always helpful if I had a question.

Russ C.  |  Expérience générale 
Évaluation :
4

The area we were given to store our boat was tight and overgrown with weeds. It would have been nice if it were clear and the other vehicles and trailer been lined up better

Terri R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary N.  |  Expérience générale 
Évaluation :
2

Multiple communications needed to align pick up location and drop off. Changed on me several.Original price reflected in system was not aligned to offer. Again, multiple communications needed to fix.

Homer T.  |  Premières impressions 
Évaluation :
5

Excellent customer service.

Steven B.  |  Expérience générale 
Évaluation :
4

Slow drive but great trailer

Nathalie R.  |  Premières impressions 
Évaluation :
4

Uhaul has always taken care of business.

felicia h.  |  Expérience générale 
Évaluation :
1

Waited for over an hour to talk with staff re. Checkin. Only one person on duty and their pace was very slow. Customer in the parking lot mentioned this is the standard at this location and is leaving

RANDY R.  |  Premières impressions 
Évaluation :
4

Merci.

sabrina s.  |  Expérience générale 
Évaluation :
5

excellent service!!

gerd m.  |  Expérience générale 
Évaluation :
5

The guys in the office were great... They were a little busy when I was there but I didn't have to wait long at all to rent my unit... Great job guys

Dominick A.  |  Premières impressions 
Évaluation :
1

I was very upset by the experience with the clerk at the North Port UHaul. I also blame corporate UHaul call center for not letting me call the North Port facility directly for the delays & confusion

Kathy D.  |  Premières impressions 
Évaluation :
5

Great place and people!!

john y.  |  Expérience générale 
Évaluation :
5

Our first visit was crazy, but I realized it was the time of year people were moving to cooler climate, school was out and then it was less congested very accommodating!

Mary D.  |  Expérience générale 
Évaluation :
5

The staff in North Port is top notch. Always accessible, cordial, professional and helpful beyond my expectations.

martin n.  |  Expérience générale 
Évaluation :
5

Our needs were tended to in a prompt and courteous manner.

RONALD B.  |  Premières impressions 
Évaluation :
1

Never any room to park. Always vehicles in the way Never enough staff

Dana H.  |  Expérience générale 
Évaluation :
5

The team in North Port rescued UHaul's overall confusing and frustrating procedures. Th3 Napervill3 facility w as great, North Port was great. Corporate and everything in between was exasperating.

martin n.  |  Premières impressions 
Évaluation :
3

Anything to do with my interaction with people at the service centers was excellent. Anything to do with on-line, telephone, and/or websites was absolutely horrendous ex the computers had the wrong i

tom y.  |  Premières impressions 
Évaluation :
4

Staff very helpful

Werner W.  |  Expérience générale 
Évaluation :
5

Everyone was friendly and very helpful

christa b.  |  Premières impressions 
Évaluation :
5

Very friendly and helpful staff. I just arrived from 36 hours of traveling and they made my process very easy.

JOSE D.  |  Premières impressions 
Évaluation :
5

The staff was very helpful in answering questions

Donald G.  |  Premières impressions 
Évaluation :
3

need more parking room around buildings

pia d.  |  Expérience générale 
Évaluation :
5

Top Notch!

micheal s.  |  Expérience générale 
Évaluation :
5

Richard and Steve are good hard workers. You really can't beat the value in their service. I'm going to recommend them to my friends and family who are moving to Florida. Thanks guys. Troy

Troy B.  |  Premières impressions 
Évaluation :
5

Everyone we encountered was very informative and professional. We faced a difficult move but the staff was great!

Laurie A.  |  Expérience générale 
Évaluation :
5

Excellent

ashley c.  |  Expérience générale 
Évaluation :
5

vary nice staf

roy m.  |  Expérience générale 
Évaluation :
5

No came in a day early and they waste time taking care of me.

Mary D.  |  Premières impressions 
Évaluation :
5

Thanks

Joe K.  |  Premières impressions 
Évaluation :
1

Eventhough the rent was paid, we would come to a locked up unit. Someone damaged our door so the round locks wouldn't work. Homeless people all over the grounds and using the bathrooms ahead of custo

SHERI R.  |  Expérience générale 
Évaluation :
4

I can only get to my storage during midnight hours...I work 2 jobs can not get there during the day and I will not pay 10 $extra to come in after hours because OTHERS want to live in there at night...

kristy a.  |  Expérience générale 
Évaluation :
5

Went out of your way to help me find the correct storage size from your Available selection. I really appreciated the extra help that you gave me

Karen B.  |  Premières impressions 
Évaluation :
5

Would like for your staff to have printed out the information on the drop off location. Instead if me having to call the number up and gleen the information I needed for myself .

robert w.  |  Expérience générale 
Évaluation :
5

Good people to do business with !!

Steven G.  |  Expérience générale 
Évaluation :
1

Your guilty of theft as far as im concerned filed complaint with my bank!!

eric r.  |  Expérience générale 
Évaluation :
5

Great facility - what made it great was the gentleman who worked there and helped us - deserves a raise. Great guy and thank you if you see this.

Dan G.  |  Expérience générale 
Évaluation :
5

vary good service

roy m.  |  Premières impressions 
Évaluation :
5

The owner and staff are awesome very polite and helpful and they should be recognized by the corporate U-Haul company with a certificate put at their location 4 top customer service thanks

Anthony g.  |  Expérience générale 
Évaluation :
5

Great value for the $$ and very helpful staff !!!

Steven G.  |  Expérience générale 
Évaluation :
5

Great value for the $$$ and a very helpful staff !!!!

Steven G.  |  Premières impressions 
Évaluation :
5

The entire staff went above and beyond with their service!! I used a storage unit for three months and rented trucks twice, the entire facility was spotless! Definitely deservingly a 5 + star!!!

phillip s.  |  Expérience générale 
Évaluation :
3

Josh well I think I caught him at a super busy time and could have used a little more tact . I got nothing against the guy or don't wanna get him in hot water. And I'm sure it's hard,but treating peo

JAMES P.  |  Expérience générale 
Évaluation :
5

Staff is very helpful !!!

Steven G.  |  Premières impressions 
Évaluation :
5

Perfect for our storage needs. Liked Veterans discount.

Kathy G.  |  Expérience générale 
Évaluation :
5

The gentleman who delivered the box to our home did an excellent job.

Philip K.  |  Expérience générale 
Évaluation :
5

Josh was great,

susan o.  |  Expérience générale 
Évaluation :
4

Nice people to do business with.

JOHN D.  |  Expérience générale 
Évaluation :
4

I paid for a full month and when I left it had only been 4 days and the employee that was helping said we don't prorate if you leave early. I think that is not right.

DANIEL A.  |  Expérience générale 
Évaluation :
4

Rented a 10x12 climate controlled space. Area was clean. Pest equipment in each unit. Staff was very helpful and accommodating. FYI: Cannot accommodate semi-trailer truck for delivery.

Desiree Y.  |  Premières impressions 
Évaluation :
5

GREAT CUSTOMER SERVICE, THE MAN IN THE OFFICE WAS VERY NICE AND HELP FULL, WOULD RECOMMEND , THANKS

FRANK F.  |  Premières impressions 
Évaluation :
2

I rented a storage space for a few days & already moved out. I got an email requesting next month's payment. I called and was told I would get a call back but never did. They better not charge my card

Ellanna S.  |  Expérience générale 
Évaluation :
4

Josh was very helpful. Thankyou.

Robert C.  |  Expérience générale 
Évaluation :
1

North Port facility needs to be more customer friendly. Very rude employees.

Marcus S.  |  Expérience générale 
Évaluation :
3

In the past year, there is an increased number of trailers and spare vehicles parked EVERYWHERE. I believe this has been a hazard both driving through + parking to access my unit.

JAZZ P.  |  Expérience générale 
Évaluation :
4

My clerk Alanee made it best experience ever at a uhaul

sandra m.  |  Premières impressions 
Évaluation :
4

One of the better places in this world. Everyone is friendly and helpful

Darel F.  |  Expérience générale 
Évaluation :
1

This office has made unauthorized charges to my credit card. I spoke to the manager on the phone. He said he'd call me back, but didn't. I went to NP U-HAUL left a message 12/5. He hasn't responded.

Jose L.  |  Expérience générale 
Évaluation :
5

Gentleman at the office was very helpful and professional.

RUSSELL P.  |  Premières impressions 
Évaluation :
2

The clerk in the store did not know how to spell common words. Needs help.

BETTY C.  |  Expérience générale 
Évaluation :
1

Someone tried to break into our unit messed up our door couldn't get the manager to fix it the manager is a young punk that thinks he knows everything it got infested with rats destroyed everything

Rory C.  |  Expérience générale 
Évaluation :
3

S.O.

Rafael G.  |  Expérience générale 
Évaluation :
1

Since you charged me by auto pay 2 weeks after I moved out even rented a truck from you and still have not refunded my my money I feel you robbed me never ever will I recommend uhaul Big thumbs down

LAWRENCE V.  |  Expérience générale 
Évaluation :
5

I didn't receive a refund since I paid for the month. Merci

WALTER P.  |  Expérience générale 
Évaluation :
5

The staff was courteous and helpful.

Jose Luis G.  |  Expérience générale 
Évaluation :
4

Would use you again in the future if needed.

JUDITH B.  |  Expérience générale 
Évaluation :
5

Always a pleasure at UHUAL Pan American.

JOSEPH W.  |  Réservation 
Évaluation :
5

Only problem I experienced is gate never closed after exiting storage facility. Also, additional fines.

Sharon S.  |  Expérience générale 
Évaluation :
2

Staff was helpful. Was told security gate would work soon, but it never worked. NEVER had the rat problem like this in prior units. You have them. Re-bait the poison traps! Door latch stuck badly.

Kent A.  |  Expérience générale 
Évaluation :
5

Friendly, professional staff. Thank You

Mark S.  |  Expérience générale 
Évaluation :
5

great people,super helpfuland friendly. I will use them them again thanks

Lamonte o.  |  Expérience générale 
Évaluation :
5

There needs to be a step a little closer to the ground for us short people. At least supply us with a fold up step. It really hurts our legs, back and arms getting in and out of the truck.

Ben H.  |  Réservation 
Évaluation :
5

Excellent service and management!

Joseph M.  |  Expérience générale 
Évaluation :
2

the manager you have there don’t have the potential for customers service ,don’t know how to spoke with customers no respect no comprehension at all don’t know why he makes thing complicated .

guerline m.  |  Expérience générale 
Évaluation :
5

Staff was very helpful and friendly. Thank you!

Katherine H.  |  Expérience générale 
Évaluation :
1

My temperature controlled storage reservation was no longer available when arriving at the location in North Port Florida. My movers had to wait an hour before finding me a non tempature controlled

lana f.  |  Réservation 
Évaluation :
3

Would have rated higher except for bad communication upon exiting the unit...after notifying of exit plans over phone and in person, still received repeated invoices and past due notices.

Charles M.  |  Expérience générale 
Évaluation :
5

This U-Haul Location is very busy and Josh and his staff do a great job.

arthur m.  |  Expérience générale 
Évaluation :
5

Everything was pleasant and easy!

Kalie W.  |  Expérience générale 
Évaluation :
1

Worst customer service we've ever at any storage facilities weve used. Never use this one again. And make sure people we know. Are aware of our experience.

Robert S.  |  Expérience générale 
Évaluation :
1

P

GERRY B.  |  Expérience générale 
Évaluation :
5

You were the best ethically and helpfull 😊

walter p.  |  Expérience générale 
Évaluation :
5

Please provide a way for your customers to dump trash at no charge.

Caroline S.  |  Expérience générale 
Évaluation :
4

Easy to deal with

Daniel C.  |  Expérience générale 
Évaluation :
5

Excellent service thank you!

David S.  |  Expérience générale 
Évaluation :
4

Everything was wonderful. Thanks Sandra Kachelmeier

SANDRA K.  |  Expérience générale 
Non reviews have been submitted for this location.

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