Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Everything was excellent.the guys were very nice the store was clean so over all everything was on point
Patricia Lewis
Évaluation :
5
Everything went great. Thank you
STEWART LAGRONE
Évaluation :
5
Le client n'a pas laissé de commentaire.
Crystal McKinney
|
Premières impressions
Évaluation :
1
I will never rent a truck from them ever again!!! Every time I come in there it's always a issue with something… I do not recommend anyone to rent from them at all signed picked on customer
Tameka Snell
Évaluation :
1
I didn't like the service & the way was trying to blame me for something I didn't do…. Sorry but never again
Kenneth Harper
Évaluation :
5
Service was excellent - the new hitch was installed faster than expected and very proffesional manner
Rodney Moffett
Évaluation :
5
Excellent customer service. Courteous and very explanatory. Prompt, helpful service.
Dolph Dickson
Évaluation :
4
More lighting and ensure the storage foundation is fully covered
Katrina Hudson
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Ryan Edison
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ryan Haygood
Évaluation :
5
Exceptionally nice crew at this location.
Robin Loftus
Évaluation :
5
No comments
CHARLIE REED
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carol Satcher
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MAIYA CRINER
Évaluation :
5
All employees were very nice and professional.
RANDY CASON
Évaluation :
5
Le client n'a pas laissé de commentaire.
W P Greer
Évaluation :
5
Le client n'a pas laissé de commentaire.
Demetrice Thomas
Évaluation :
5
Very professional group. Most definitely will come here again.
natasha Bryant
Évaluation :
1
My storage room is smell. I paid for 2 or 3 bedroom but it looks like 1
Antoinette Lewis
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shkeedra Salone
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBERT SPEED
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lori Cason
Évaluation :
5
Le client n'a pas laissé de commentaire.
lorenzo washington
|
Expérience générale
Évaluation :
3
The inside of the storage has some kind on residue on the walls and a bad patching and there is no light for my storage unit.
Katrina Hudson
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jennifer Kippie
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard Lewis
|
Expérience générale
Évaluation :
5
Great customer service!!
Reggie Roark
Évaluation :
5
Le client n'a pas laissé de commentaire.
Calvin Ceaser
Évaluation :
1
I need a call from corporate office I have to charges on my account 318-423-4122
FARRON WONG
Évaluation :
3
Le client n'a pas laissé de commentaire.
Tiffany Gilmore
Évaluation :
5
Le client n'a pas laissé de commentaire.
Perry Elliott
Évaluation :
4
Manager was knowledgeable and friendly
Gail Falcon
Évaluation :
1
Lighting is not as good and the storage has some type of residue on the top of the shed. There is no refund so I just pray there is no damage to my things. The storage has some boarded frames to try to cover the big holes but are not repaired well. Definitely won't be returning for service. Make sure you check the storage before spending your money.
Katrina Hudson
Évaluation :
3
Le client n'a pas laissé de commentaire.
Mike Stewart
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Miller
Évaluation :
5
Le client n'a pas laissé de commentaire.
SHARON SINVILLE
|
Expérience générale
Évaluation :
5
It was a great experience.
Barry Reyenga
Évaluation :
5
Was simple and easy and convenient
Margarita Lonadier
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bessie Richardson
Évaluation :
4
Le client n'a pas laissé de commentaire.
George Botsko
Évaluation :
4
Tyler was absolutely great , and helpful so was everyone else on staff. I will use you guys again if/ when needed.
Gerald Lemons
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Gloria Bennett
Évaluation :
5
Nothing, the agent was great, friendly, helpful and knowledgeable!
Thomas Switser
Évaluation :
5
Everything from both end to the trip went very well.
kim stagman
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chrishonda Harper
Évaluation :
3
Would of got 5 stars if the rent don’t go up every year that’s the only thing I don’t like
Shivonda Haggerty
|
Premières impressions
Évaluation :
3
The only thing I would change is I had to upload a DL 3 times, plus still show it at checkout. The guy that took care of us at the Shreveport location clearly did not want to be at work. Never took his hands out of his pockets . . . customer service was a bit lacking. Aside from that, I guess it was what was expected.
Shawmarie Jeffery
Évaluation :
4
Le client n'a pas laissé de commentaire.
Lasonya Forch
|
Premières impressions
Évaluation :
2
The furst trailer they tried to send me out with had a hole in the tire and they admitted to knowing it. Then they failed to tell me how to return a trailer prior to opening and billed me for an extra day. When i went to the location i was told oh no we only billed you once. Once to hold it then once for use and the first charge will drop off.Then called me today wanting to know when i was going to bring back a trailer i returned less than 24 hours after renting it. So now i have to make a 3rd trip to the location over a billing issue.
Gary Ellisor
Évaluation :
2
The location where I picked up my trailer for the trip was not the issue. I planned my trip and scheduled a pick-up location in Vivian, Louisiana. I visited the location for my pickup two days before the pickup date and was basically told that they would be closed through Monday. No help was offered, just that I would be contacted by the scheduling office on 23 November. I was never contacted on 23 November by anyone. I called the number given to me and no one answered. On the date of pickup (24 Nov) I was told that I could pick up my trailer at the location in Shreveport, approximately 30 miles from where I was. Due to my schedule having to be altered, I could not pick up the trailer at the time originally scheduled so I had to change my entire trip plan. Why let your customers pick the location if you will not honor it? The trailer was also filthy when I opened it. The young man cleaned it out and did a good job. The next thing that I realized was the I was not given the trailer that I had reserved, but a different one based on the printed contract. I received an email asking me to make sure that it was the right one. My question to that is why? I was not about to detour another hour out of my way to go change trailers due to a mistake not made by me. The only reason I rated this a 2 was because of the young man at the Shreveport location. His co-worker that was in the "store" never even acknowledged that I entered the store and never spoke a word at all to me. She basically waited until he came in from helping another customer and let him take care of everything. Very poor customer service with the exception of the young man in Shreveport (Tyler).
KRISTOPHER KITE
Évaluation :
5
Good service
gwendolyn dixon-harris
Évaluation :
5
Le client n'a pas laissé de commentaire.
reginald coles
Évaluation :
5
The installer that assisted me with my jeep gladiator today was spot on! He was very knowledgeable and was able to answer all my questions. I would highly recommend Uhaul and this employee! Great Job!
Densie Trawick
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Chandler
Évaluation :
5
Tyler and Jerri were awesome in assisting us with the move in and the move out of our belongings. We appreciate you and will most definitely use you guys again. Special thanks to Jerri for being so helpful and so pleasant to talk to . Again you are appreciated. Enjoy the holidays
TONY HENDERSON
|
Expérience générale
Évaluation :
3
Would rate higher but I received a call three days after returning the truck from someone asking me to return the truck.
Larry Robinson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rickey Love
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rickey Love
Évaluation :
4
Not sure
Marcus Williams
Évaluation :
5
Aucun
Daren Shivers
Évaluation :
5
I was completely satisfied!
james sims
Évaluation :
5
Le client n'a pas laissé de commentaire.
Misha Abraham
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer williams
Évaluation :
5
This location is always great..General Manager TY always takes care of me...
Paul Jackson
Évaluation :
3
No signs posted at either entry/exit. Naturally I drove in the wrong direction as the arrows painted on the cement weren't visible from the main road. Then the ass clown employee says you need to move it. Then he disappeared. I waited about 20 minutes for another employee to check out the truck.
Eric Greene
Évaluation :
5
Great experience and service
Derrick Hullaby
Évaluation :
5
Merci!
TAMMIE W H B CADE
Évaluation :
5
Le client n'a pas laissé de commentaire.
RICHARD BRIDGES
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lula McNeil
|
Expérience générale
Évaluation :
5
Spray for ants. The ants were bad in the u-haul we had.
Diane Duncan
Évaluation :
5
Nothing needed
clarence kennedy
Évaluation :
5
Staff was great.
Jonathan Emmons
Évaluation :
5
All 3 employees were wonderful at customer service and very friendly
JUANITA JOHNSON
Évaluation :
3
If you get the run around from local and corporate U-Haul like I did. Why would I recommend to a friend?
Clinton Causey
Évaluation :
5
Think you uhaul
Marc Love
|
Premières impressions
Évaluation :
1
Set up rental at Barksdale location. He set it up for the north gate location per my request. I get there and he set it up for north Hearn location. This was WAY out of my way it added extra miles to my trip. The truck had a bad front end alignment and also smelled like marijuana. North Hearn location is not responsible for the scheduling misshap.
Larry Mayo
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gabrielle Adams
Évaluation :
5
The installer was awesome. I made my appt for wiring installation only, but ended up needing a hitch installed as well, which is a lot for time. He went ahead and installed for me, even though he wasn't sure he had time. Thank you so much!
Charlotte Geppert
Évaluation :
5
The staff is nice, helpful and relatable. I wish I could have dealt with them more than the app. Nothing loads up correctly or it doesn't transfer well or something. I just rather deal with the staff until the kinks are worked out
Alisha Miles
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Janice Bell
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paul Jackson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tiffany Davis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAVID HARRIS
|
Premières impressions
Évaluation :
5
You guys do excellent service
Nessar Huryan
Évaluation :
2
Very frustrating experience. I made my reservation online for a trailer a week in advance. I received several emails confirming my reservation and a text message that stated I would receive a phone call the day before pick-up to officially confirm location and extact details. The call never came, I received a very confusing, vague text that listed a u-haul address but not additional message if this was a pick-up/drop-off (this message had no spaces between any of its words which made me feel sketched out as it potentially being spam even if it was an automated text). I called the store and was told my trailer would be at my requested location and recieved another confirmation email with the same pick-up and drop-off (even though the text message had a different address--again, only an address, no message with it verifying what this address meant). I showed up the next morning to be told, my trailer was at a completely different pick-up location. This is after I waited around for 20-25mins and there was no attendant inside the building, I and about 4 other customers waited in the lobby while several u-haul workers outside starred at us through the windows... So after waiting, being told my trailer was not at the confirmed pick-up location, the attendant told me the "text message" was my pick-up location, regardless of the email I received and what the person on the phone told me--even though all of those things happened after the text message was received. The U-Haul on barksdale attendant was aloof, confused, and very unhelpful in trying to resolve the matter. He told me to go ahead and start the online check-in on my way to pick my reserved trailer at the other location. The online check-in stated my trailer was at a 3rd location and not where I was directed to go via the Barksdale location. Very frustrating and poor communication in all aspects!!! Lead to lots of wasted time traveling from various locations to find where the trailer I had reserved acutally was!
Sarah Samuels
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Richardson Jr
Évaluation :
5
Le client n'a pas laissé de commentaire.
Enicka Hamilton
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brandon Phillips
Évaluation :
4
Le client n'a pas laissé de commentaire.
Camry Reliford
|
Expérience générale
Évaluation :
5
I just hate they don't let you put something on your amount once its over due , is single mothers has other more important bills so if we try to put something on our balance, I figure like it should be appreciated, but we you all it's all the amount or nothing at all . But overall everything else is great .
Lakenya Lewis
|
Expérience générale
Évaluation :
1
Nasty old dirty smelly wood chipping
Victoria Fairley Brewer
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
pettie Parkerson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gregory Powell
Évaluation :
5
Great! Small qualm - while I managed, the website has the 5x9 (i think) pictured with a motorcycle notch in the front of the trailer. Bit tricky for one person without that notch - which the one I was given did not have. Minor, but worth a mention.
bryan hock
Évaluation :
5
Le client n'a pas laissé de commentaire.
Willie Brown
Évaluation :
5
Le client n'a pas laissé de commentaire.
RICHARD ORENGO BERRIOS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBIN BARR
Évaluation :
5
Nothing SERVICE IS GREAT!! Mrs Myles
Rosie Myles
Évaluation :
4
Le client n'a pas laissé de commentaire.
Reginald Wright
Évaluation :
4
Le client n'a pas laissé de commentaire.
DAVID COOPER
Évaluation :
5
Le client n'a pas laissé de commentaire.
RICHARD ORENGO BERRIOS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lakesha Doyle
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHARITY MORAN PARSONS
Évaluation :
5
everything was great
Rodney Moffett
Évaluation :
5
Rien
ANTONIO MANUEL
Évaluation :
5
Everyone was professional
RUEBEN HIGHTOWER
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bridget Stroud
Évaluation :
1
people are rude bad customer service
kristy singley
Évaluation :
5
Gracious.asked and anseered question. Helped determine what equipment we needed.
Cora Brantley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Hedges
Évaluation :
5
The air only worked good when driving
Stephanie Bullard
Évaluation :
5
It was probably the easiest return I have ever had with a U-Haul. The customer service when we pulled up was phenomenal.
Derek Harmeson
Évaluation :
5
Very quick service. Really like the drop off option.
Douglas Efferson
Évaluation :
5
Please service those trucks I was so scared as if the brakes was going out and the transmission was slipping. I rented the 20" truck and it was so raggedy I feared for my safety. Customer service was wonderful
Tina Pouncy
Évaluation :
1
We reserved and rented a 19,95 per day pickup truck. After we paid $99. ( mileage and insurance). We picked the truck up at 10:15. As we were going to get in the truck we were informed we had to have it back by 2:30 pm because they overbooked. We had 4 hours to move a 2 bedroom house yet we had paid for a full day. Our paperwork told us to have the truck back by 6:30. We moved what we could and returned the truck around 2:50. We were charged $45. for being late. So, we paid $144. Dollars for 41/2 hours. Not to mention the young man working was rude!! The lady who waited on us was great and I could tell she was surprised by his rudeness as well. My family and I have always used U-Haul many times. However, we will never use them again. We had to borrow a trailer to complete our move. I'm so disappointed in this company!!!!
ROBERT LOWRY
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jimmie Glover
Évaluation :
5
This uhaul location *always provides excellent service and are very helpful.
Donna Hunter
Évaluation :
2
Le client n'a pas laissé de commentaire.
BRITTANY LAPOOLE
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
shelia tyler
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Clifford Polk
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tracy Green
Évaluation :
5
Le client n'a pas laissé de commentaire.
will Harris
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amy Peccio
Évaluation :
5
Hard working people you have at this location
BRUCE YOUNG
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Loretta Johnson
Évaluation :
1
Terrible service. Was given the runaround and lied to by several associates about when a truck was gonna be available. Had to travel out of town an hour to get a truck and was still charged for it. Add to that the horrible attitudes that customer service reps gave me.
Rob Miller
Évaluation :
5
Great service and great staff
Clyde Wells
Évaluation :
5
Customer service was excellent and picking it up and dropping it back off. I would recommend my friends keep up the good work I'll see you next time.
Liticia Evens
Évaluation :
5
Le client n'a pas laissé de commentaire.
keonshitha battle
|
Expérience générale
Évaluation :
5
The onsite staff is friendly, courteous, & helpful. I wish that it was easier to contact local staff by phone.
John Juneau
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gwendolyn Robinson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kevin Sanford
Évaluation :
5
I feel all customers should have 24 hour access to their belongings !
Chrishonda Morris
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ninya Evans
|
Expérience générale
Évaluation :
5
Everyone was so very sweet and nice!!! Very helpful and respectful to everyone that comes in the store. Go over and above to help you get what ever you need . I am so happy to help meet everyone one that works in the store!!!!
Rosemarie Ford
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Alauna Spells
|
Premières impressions
Évaluation :
4
The storage rent is a little to high but overall it was a good experience.
Tarsha Williams
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
FELICIA LEWIS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christine Collens
|
Premières impressions
Évaluation :
5
The customer service I experienced was fast and friendly. They were second to none!
Trenese Turner
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
kimberly Jackson
|
Expérience générale
Évaluation :
1
I had a truck that I reserved. Got there....paying movers by the hour and the truck was not read. We had to sit and wait until the office opened. Will never use this company again!
Sarah Eddington
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patricia Dixon
|
Expérience générale
Évaluation :
5
Need bigger carts.
Symeon Campbell
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Samantha Reno
|
Premières impressions
Évaluation :
3
S.O.
TASHONDA GRANVILLE
|
Premières impressions
Évaluation :
5
I will use them as I always have and this time I move my niece .
BOBBY EDWARDS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
kintasha morton
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Christina Towery
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
angela caldwell
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHRISTINE MARTIN
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
hasani ratliff
|
Premières impressions
Évaluation :
5
Used this storage multiple times, always great but is a bit pricey compared to others
Allie Hobbs
|
Expérience générale
Évaluation :
5
Friendly and helpful. Very pleased
Randall Foster
|
Premières impressions
Évaluation :
4
Only complaint is the price goes up alot.
LORENZO MCGEE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
LAKESHA DAVENPORT
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lashundra White
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Terry Myles
|
Expérience générale
Évaluation :
4
My experienced scared me at first, because I realized I was still being billed after we moved our items from storage. I called & talked to Tyler and he fixed everything right away, thanks for being so great.
Royce Rogers
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
AUDREY MCCARTER
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rickey Love
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pamela Phillips Charles
|
Premières impressions
Évaluation :
5
I didn't move out on the 8/13/2022.
Rhoda Galimore
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
RONNIE POWELL
|
Premières impressions
Évaluation :
5
Bien
Veronica Richardson
|
Premières impressions
Évaluation :
2
This facility is subpar at best. The climate control is off sometimes, and who knows for how long/? The hall lighting is sometimes off and the units don't have interior lighting. Complaints aren't taken seriously and the GM seems unconcerned and unwilling to improve the situation. I would never recommend this location for storage! Their rental truck service, however, is much more efficient. The counter help is polite and courteous.
Kelly McKinley
|
Expérience générale
Évaluation :
4
Upon move in, my storage unit had to be switched because of the door condition, but the staff switched me promptly with no issues.
Treneisha Scoby
|
Premières impressions
Évaluation :
1
The facility is in below average condition. The A/C in the climate controlled area has been broken/insufficient for MONTHS with no estimated date of repair. There is NO LIGHT in the units and there were rat traps and holes in the walls. I had to leave my things in the unit until I could schedule another time that I could get labor to help me move AGAIN. The person on the counter was very helpful and apologetic but the GM was a complete JERK. He couldn't care less whether my belongings were safe, that the A/C wasn't working sufficiently, or that the unit had a huge hole in the wall into the next unit. Whomever the franchise owner is should lose the privilege of representing Uhaul. This owner is negligent and doesn't represent the quality or service on which Uhaul has built their reputation..0
Kelly McKinley
|
Premières impressions
Évaluation :
2
I reserved two climate controlled units and was unable to complete my move in because the second unit was not located in a climate controlled building. The facility is in below average condition and I had to leave the truck locked with my belongings and have to return to the facility this morning to try to get an appropriate remedy. I am having to pay labor again, alter my travel plans, and possibly pay another day for the truck since I was unable to empty its contents and turn in the key. I am very disappointed and exhausted. The uhaul answering service after hours was very sympathetic when I called and did direct me on what to do accordingly. Hopefully this will be resolved easily this morning.
Cynthia Fleming
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kimberly Smith
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer Temple
|
Premières impressions
Évaluation :
5
Give Tyler and staff a raise very professional service!!
verdell warren
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chris Wyatte
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JANICE ODOM
|
Expérience générale
Évaluation :
5
I love every moment I spent from renting a truck to storage. Thanks I'm willing to recommend friends and family as well.
Luronda Davis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
andreal johnson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
LaMonica Johnson
|
Premières impressions
Évaluation :
5
Thanks so much. Costumers was very helpful and very informative and nice. Will love to come back any time.
Luronda Davis
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Salina Beck
|
Expérience générale
Évaluation :
1
The manager was cheating me on my storage fees. My receipt say 520 ,I pay a payment and it went up to 570 . That's not right. I would like to speak with someone about this matter.my number is 3185255181
Gloria Patterson
|
Expérience générale
Évaluation :
5
Aucun
TARA MARCHMAN
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carol Satcher
|
Premières impressions
Évaluation :
5
The make clerk was very experience, and knowledgeable of everything that goes on there
rosemarie edwards
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chandra Porter
|
Premières impressions
Évaluation :
5
I am SO SO glad the manger is gone from the
Uhaul price ON north market SO glad he gone
Because he was TAKE money from the people
That was PAYING there storage and lie TO U in
Your face
jeanette foster
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sanchasity Davis
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
audrey thomas
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
MARY BRYANT
|
Expérience générale
Évaluation :
3
S.O.
derrick samuel
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
JONATHAN ODEN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
annie rhodes
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
LaJoel Johnson
|
Expérience générale
Évaluation :
4
We appreciate you for allowing us to be your customer for nearly 7 years. Shall we need your services in the future, we'd surely give you a call. 理粒 The Graves Family* ♀️
GLENDA GRAVES
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
michael lavalais
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Bridget Griffin
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARVIN MCKEEVER
|
Premières impressions
Évaluation :
5
My experience of Uhaul self storage have always been great.
Clifford Polk
|
Premières impressions
Évaluation :
5
I have used Uhaul plenty of times and I am greatly satisfied with the friendly customer service
Miaoche Jefferson
|
Expérience générale
Évaluation :
5
I had the storage unit for roughly 8 months and everything looked the same way as I put it in there. No spiderwebs, bugs, moisture, and barely any dust.
Mikella Osborne
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ALEX TAYLOR
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
audrey thomas
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
johnnie Ware
|
Expérience générale
Évaluation :
3
Workers were very polite and friendly.!!!!
MARY BRYANT
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kiachelan Kelly
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anne Green
|
Premières impressions
Évaluation :
5
The people where very nice.The storage areas nice there was no trash revert where. The only problem I had was when have a high storage unit I would like to have a step stole so that I could reach for the things in the back of the storage.
Lula Thomas
|
Expérience générale
Évaluation :
1
I was billed for a climate controlled unit that was always hot, even after I complained. There was water damage in my unit which ruined my mattress and box spring. Very unprofessional service from this location.
NATASHA DIXON
|
Expérience générale
Évaluation :
4
Only problem is that if you paid late they don't automatically open your unit. You have to tell them.
OC Buril
|
Expérience générale
Évaluation :
5
I was very satisfied and would go there again.
Sandra Williams
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gerald Wysinger Jr
|
Premières impressions
Évaluation :
5
Merci.
Kimberly Jones
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
nadirah saleem
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
audrey thomas
|
Premières impressions
Évaluation :
3
They got rats 🐀
lakesha allen
|
Expérience générale
Évaluation :
4
Hearne location was ah very decent well maintained facility. And the staff was always friendly and helpful
JEFFREY GAY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Calandra Frederick
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
LASHONDA GRANVILLE
|
Premières impressions
Évaluation :
5
Very Nice And Helpful
sedonia tucker
|
Premières impressions
Évaluation :
5
Mr. Aaron and His Staff Are Welcoming, Friendly and Awesome ...I Would Recommend This U-Haul Storage Facility To Anyone In Need Of Their Provided Services
janet simpson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ninya Evans
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TASHONDA GRANVILLE
|
Expérience générale
Évaluation :
5
We had the unit for 3 years and never had any problems they even gave us a new more secure lock. Would definitely use again
mike winham
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
yaron hawthrone
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
DIMITRI HUGHES
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
summers mccall
|
Premières impressions
Évaluation :
5
I found trying to pay my storage rent from your website a bit difficult. The manager at U-HAUL explained how to navigate through the process.We'll see how it goes next time.
Lorenzo Williams
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
SHEMIKA JOHNSON
|
Premières impressions
Évaluation :
3
Was too warm to be considered climate controlled and had a mouse trap inside
David Ohnesorge
|
Expérience générale
Évaluation :
5
Merci
Kimberly Jones
|
Premières impressions
Évaluation :
5
You'll are awesome❗
marilyn thomas
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
angela smith
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
FRANCES COLLINS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Allie Hobbs
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
linda moore
|
Expérience générale
Évaluation :
5
Staff was very courteous and helpful with my questions and didn't rush me. I will recommend this site to my family and friends. I have used another one before but this one is the best one for me.
fRANCES cOLLINS
|
Premières impressions
Évaluation :
1
I never felt like I've been ripped off before I like I have here. Ripped off
Amanda Adger
|
Premières impressions
Évaluation :
5
The staff was courteous and helpful.
robert perry
|
Expérience générale
Évaluation :
5
Great place and great customer services
Gay Wingo
|
Expérience générale
Évaluation :
5
Very clean storage space. The few time I went into the office, the staff was very friendly.
shefelah barker
|
Expérience générale
Évaluation :
5
Nice friendly people
Shreka Salone
|
Expérience générale
Évaluation :
5
Very happy with Uhaul as a whole.
Sharon Clark
|
Expérience générale
Évaluation :
5
Thanks for being there for me
tony greer
|
Premières impressions
Évaluation :
5
Facility nicer than I thought. I never had any problems.
katina pikes
|
Expérience générale
Évaluation :
5
It was a Saturday morning and busy but Aaron never got frustrated with the line of customers. If we had more of him with great customer service Uhaul will be more successful than what you are.
Gracie Jones
|
Expérience générale
Évaluation :
4
Love the staff, they are very nice and fast with getting the lease completed.
JEFFERY DAVIS
|
Premières impressions
Évaluation :
5
Staff members were very helpful and friendly
Gloria Brooks
|
Premières impressions
Évaluation :
5
We had a great experience and the gentleman had amazing customer service my children and I were very pleased.....
BARBARA BROWN
|
Premières impressions
Évaluation :
4
I never got a call back from Ian; therefore I do not know what my prorated balance is. I called twice and I visited the location once. I vacated the property 12.17.18. I need to know my balance. T
IDA STINSON
|
Expérience générale
Évaluation :
5
S.O.
ALICIA DASILVA
|
Expérience générale
Évaluation :
5
Your employees are excellent helpful and accommodating thanks
robert rose
|
Réservation
Évaluation :
4
Everything was good on reserving a truck. But trying to cancel reservation was a whole different deal. I could not get anyone on the phone to change my first reservation and no answer again when I to
Kelly Wallace
|
Réservation
Évaluation :
5
Excellent Service
Lula McNeil
|
Réservation
Évaluation :
5
Very convenient for my needs.
Camelia Fuller
|
Expérience générale
Évaluation :
5
.
Jonathan Crain
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.