Évaluations des clients U-Haul Moving & Storage of North Smithfield

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of North Smithfield

Cote générale :

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Bill L.
Évaluation :

Very professional quick and easy

norman T. | Expérience générale |
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Very efficient and convenient.

JAQUELINE D.
Évaluation :

employee competence! 💯

norman T. | Premières impressions |
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Limited space was availble

Kyla M.
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Le client n'a pas laissé de commentaire.

Thomas S.
Évaluation :

There needs to be an opening to the driveway at Wal-Mart. The location didn't fill the gas tank up - gave me an amount of credit towards filling it to 1/4 of a tank but due to the location and the inability to drive south on 146 I had to locate a gas station miles away.

RICKY G.
Évaluation :

Everything was fine.

KAISEY C.
Évaluation :

Employee was very helpful and went above and beyond to help accommodate me. Keeping doing what you guys are doing. Great service.

MAXIM M.
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Le client n'a pas laissé de commentaire.

MARK W.
Évaluation :

Very friendly and professional

KEVIN S.
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Le client n'a pas laissé de commentaire.

ANGEL Q.
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Very good customer service and very nice people

Gregory M.
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I have rented about 10 times from this location. All the staff are friendly, knowledgeable, and efficient.

DANITA S.
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Le client n'a pas laissé de commentaire.

JORGE A.
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highly recommended. Polite and helpful staff. A+ service

SCOTT C.
Évaluation :

service lady was awesome

Sam M. | Premières impressions |
Évaluation :

After some confusion, the N. Smithfield agent pivoted quickly and made the situation better than expected. I had called earlier in the week and was told the unit was on the ground floor. I asked the person to verify three times because I was told prior it was on the second floor and only a 5x10 unit was available on the first floor. Upon arrival, we were correctly informed the unit was on the mezzanine up 10 steps. No good, especially considering we were storing an upright piano (500 lbs.) Next issue: I had ordered the 5x8 trailer from the N Smithfield location for expediency purposes, then it got unilaterally changed to Cumberland. This added an extra 90 minutes to/fro twice of waste. As you probably know, wasting time on a moving day is not a good thing. Thankfully the person at Cumberland and N. Smithfield were very kind, polite and professional. If they had been disasters, the rating would have been POOR mainly due to the jerking around of reservations and conveyance of inaccurate information leading to undue stress. However, the EXCELLENT onsite agents saved the rating and greatly reduced the stressful situation. U-Haul REALLY needs to get the people with COMMON SENSE and CUSTOMER ORIENTATION on the phone and within reservations. Eventually more and more customers will realize there are other options with equivalent or less induced stress. This type of silliness undermines the U-Haul trade mark. Ultimately the behavior will lead to a Hertz-like business collapse. The customer interface must be crisp on all fronts to be long term successful. Best regards.

Jessaca T.
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Le client n'a pas laissé de commentaire.

Eric P.
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Le client n'a pas laissé de commentaire.

Glenda H.
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Le client n'a pas laissé de commentaire.

LUIS S.
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Excellent Service

Julia H. | Expérience générale |
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Every person I spoke to, either in person at the desk or on the phone, was extremely kind and helpful.

David A.
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Thanks

TRIEU N.
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Le client n'a pas laissé de commentaire.

Donald D.
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Le client n'a pas laissé de commentaire.

Carlos J. | Premières impressions |
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Le client n'a pas laissé de commentaire.

ROGER H.
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Great service and quick response to my request..

Marcin S.
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Le client n'a pas laissé de commentaire.

Denise J.
Évaluation :

Self checkout was a great feature but was unable to upload photo to complete transaction. Had to call customer service which was pleasant and very helpful but the hold time was extremely long

Joshua P.
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Le client n'a pas laissé de commentaire.

Jeremy Y.
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The customer service person was not terribly helpful or polite, the equipment dolly was in terrible shape and the overall cost was outrageous compared to rentals we've done with UHaul in the past.

CARLOS J.
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Le client n'a pas laissé de commentaire.

CARLOS M.
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Le client n'a pas laissé de commentaire.

Irving G.
Évaluation :

Using the 24hr on line return process was extremely frustrating. Basically, the uhaul system wouldn't recognize/confirm my location while parked at the drop off sight. My phones 'location share' was on. I checked/tried numerous other settings but still didn't work. Thus I had to return to the drop off site in the morning when it opened. Wasted an hour of my time. All other aspects of the rental were fine

Gregory M.
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The two men at the store on Sunday were courteous, knowledgeable, and efficient.

SIDHARATH K.
Évaluation :

Please make return process (without someone in office means after hours ) little easy

Cesar G.
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Le client n'a pas laissé de commentaire.

Patricia P.
Évaluation :

The drop off was fine, but I won't use UHaul again. They messed it up on the delivery side, and then charged me extra to have someone bring the furniture to me.

KYLE P.
Évaluation :

Every time I come into this location it's always clean and the staff is friendly.

MICHAEL L.
Évaluation :

Lower the mileage charge for pickup truck rentals.

Mark L. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Sharon G.
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Le client n'a pas laissé de commentaire.

Lukasz P.
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Le client n'a pas laissé de commentaire.

IAN M.
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Le client n'a pas laissé de commentaire.

Nancy E.
Évaluation :

The Uboxes were perfect for me in between closing on my house and buying the other. The price was really reasonable compared to other company's I had called. The service was great and I would highly recommend Uhaul Uboxes for your moving and storage needs.

PAUL B.
Évaluation :

Le client n'a pas laissé de commentaire.

Cindy C.
Évaluation :

With such a large house to pack up, these uHaul Uboxes were invaluable. The best decision I made for this move was getting 6 of them so that I could pack and move my things Into the Uboxes gradually. Moving day was so much easier because of U-Haul!

Bob B.
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Le client n'a pas laissé de commentaire.

Kyle P.
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Le client n'a pas laissé de commentaire.

Gary D.
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Le client n'a pas laissé de commentaire.

Richard S. | Expérience générale |
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The staff is super friendly. The place is always clean. Low prices definitely will storage again in the future

Michele L.
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Le client n'a pas laissé de commentaire.

DEANNA V.
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The woman who I spoke to on 12/1/2020 was patient, kind, and easy going. However, today, on 12/2/2020, when I returned the Uhaul (3 hours earlier than needed) the man who I dealt with was horrible. He was condescending, rude, and borderline disrespectful.. to the point where my significant other almost got involved. I work in customer service, and I can assure you this is NO way to treat a customer, a new one at that. After moving from everything I know to a new area, this was the last thing I needed. Never mind starting my morning at 7:15 am this way. I will never use this location again, and will never recommend this location to anyone.

Robert H. | Expérience générale |
Évaluation :

Staff is great .

Molly B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

donna h. | Expérience générale |
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Manager and his staff excellent

Jaclyn I.
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Le client n'a pas laissé de commentaire.

Dorothy H.
Évaluation :

The staff and facility was top notch. They went above & beyond for the average customer. I was pleased with the storage facility and how my personal belongings were stored and so easily accessible, with using ubox containers. The staff was super knowledgeable and incredibly helpful ! I can't say enough positive about this location & will definitely be recommending them too my friends, family and anyone needing such services.

Crystal P.
Évaluation :

Nothing. This facility is one of the best I have had the pleasure to do business with! The staff is amazing and very helpful. The facility is always clean and has a safe environment. Great job North Smithfield!!!!

Pa Modi S.
Évaluation :

It all went well.

JOHN F.
Évaluation :

Le client n'a pas laissé de commentaire.

Jonathan P.
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Le client n'a pas laissé de commentaire.

Cynthia W. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Joao P.
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Le client n'a pas laissé de commentaire.

Corey M.
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Le client n'a pas laissé de commentaire.

ELLIOTT L.
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Le client n'a pas laissé de commentaire.

CHRISTIAN F.
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Le client n'a pas laissé de commentaire.

Joseph B.
Évaluation :

One of the first employees I spoke with was rude. I did not receive my online reservation for my 26footers rental at 12:30 that I was supposed to drop off at a different location. The employee told me I could not take it and gave me a number to call. I left and called that number and they tried sending me to New Bedford Mass. When I realized how far it was I called this location back and they told me I could take the 26footer only if I returned it to that location in the morning at 8:30am. I did not receive my uhaul until around 3-4pm. So I lost 4 hours of my day moving because of your employee failing to tell me at 12:30 that I could just take the uhaul if I returned it to the same location.......I have yet to receive my $50. I am very dissatisfied with this uhaul location.

Kevin E.
Évaluation :

Le client n'a pas laissé de commentaire.

kathleen O.
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Just remind the Move help service to unbolt the ubox before taking off.

Luis A.
Évaluation :

Le client n'a pas laissé de commentaire.

Ty R.
Évaluation :

Mike and other staff members there were extremely nice and courteous. One staff member even went above and beyond to quickly help me jump my car battery so I could start me car after returning the truck I rented. Thank you for a great experience! Please note that Mark Perry of RK Auto & Sales in Blackstone, MA was also very helpful, accommodating, and instrumental in helping me reserve the truck as well!

James M.
Évaluation :

Le client n'a pas laissé de commentaire.

John L.
Évaluation :

Le client n'a pas laissé de commentaire.

Melissa J.
Évaluation :

Great people for customer service on the phone and for pick and delivery. Flexible with our constantly changing schedule. Nothing was broken and everything in tact when we unpacked.

MARK H.
Évaluation :

Le client n'a pas laissé de commentaire.

david F.
Évaluation :

Excellent service!

JORGE M.
Évaluation :

Back of van was not broom clean

LESLIE S.
Évaluation :

Just what I needed, and available when I needed it.

Wayne B.
Évaluation :

Le client n'a pas laissé de commentaire.

LESLIE S.
Évaluation :

Just what I needed, and available when I needed it. I will be renting from U-Haul again & again.

George J.
Évaluation :

Windshield wipers noisy rubbing against windshield, Time for new wipers.

ROGER H.
Évaluation :

They did a excellent job .

SUSAN M.
Évaluation :

Le client n'a pas laissé de commentaire.

Cheryl M.
Évaluation :

The staff and site are great but the truck we had was in desperate need of service. It ran aweful. We did let the technician know and saw him make a note. Reassuring.

ANDREW T.
Évaluation :

The truck did what I needed it for but I thought the rates weren't explained that well. After a few days of use the mileage rate got very costly.

Nancy B.
Évaluation :

My experience with the UHaul staff has been excellent. They call to check on the status of our units and it is always easy, helpful, and a pleasure to speak with one of them!

Sean R.
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN S.
Évaluation :

Le client n'a pas laissé de commentaire.

CANDIDO A.
Évaluation :

Very professional young lady. Answered all my questions I asked , so much unlike the U-Haul in Cumberland RI. Thank you

David J.
Évaluation :

Everything worked out great and the moving company in Philadelphia, Vintage Movers, was excellent!! They were so helpful and flexible and did a great job getting everything in my home safely, especially considering the rainy weather on the date of the move!

SAUNDRA B.
Évaluation :

Everyone was amazing & the facility is well kept. The people here was so helpful & kind.

Jose L.
Évaluation :

Everything was great! The contaainers were on time not for drop off and pickup. The staff was very friendly and accommodating. I would recommend to all movers who need flexibility and storage options. Great job!

Patricia B.
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Only problem was was wait time in contacting the u container Department by phone More customers service people would've helpful

Edward B.
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Le client n'a pas laissé de commentaire.

JAN B.
Évaluation :

Great people who are customer focused, clean location, easy process.

Olanrewaju I.
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Le client n'a pas laissé de commentaire.

George S.
Évaluation :

Nothing i had a great experience here and can't wait til the next time I need your service thank you

JAMES A.
Évaluation :

Good service,very friendly, and I would refer them to a friend. Very happy Thank You!!!

Amber H.
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Le client n'a pas laissé de commentaire.

ellen O.
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Le client n'a pas laissé de commentaire.

Jared F.
Évaluation :

Le client n'a pas laissé de commentaire.

David R. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Nestor R.
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Le client n'a pas laissé de commentaire.

michael M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

jan b. | Premières impressions |
Évaluation :

Michael was very nice to work with and has great customer service skillset. Provided insight to all our questions and walked away well informed!

Jo-Anne H.
Évaluation :

I couldn't wait to get the chance to send a review!!! This was one of the best moving experiences I've ever had and UHAUL is to blame!!! I'm sorry I forget the name of the gentleman who delivered and picked up the box from Rhode Island - he was super helpful, courteous, on time - just amazing. All phone communications were fantastic especially here in Florida when I got a message my box arrived a few days early so I called to see if it could be delivered early and it was delivered the next day, 4 days early. Delivery on this end was also fantastic - the woman who worked me into her day for early delivery - and again forget her name- super nice and helpful and she came to pick it up. I would recommend this method of moving to anyone! Of all my box contents - one broken item - an old bowl I knew I didn't pack correctly!!

stephen b. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

ARTUR P.
Évaluation :

Le client n'a pas laissé de commentaire.

RICHARD M.
Évaluation :

change the worn 4 way plug.

Shannon M.
Évaluation :

The staff is very professional and polite!

Nestor R.
Évaluation :

Le client n'a pas laissé de commentaire.

Sophie S.
Évaluation :

Le client n'a pas laissé de commentaire.

John L. | Premières impressions |
Évaluation :

Well was very greatful professional service friendly understanding. Explain. Times secured. Helpful courteous. Easy access to. Facility safe. Always helpful

Kathleen P. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Joan R.
Évaluation :

The employees at the Pawtucket uhaul are excellent. They couldn't be anymore helpful! Wonderful customer service. :)

ANNMARIE M.
Évaluation :

Le client n'a pas laissé de commentaire.

Ann T. | Online Move In |
Évaluation :

Your employees were very nice and very helpful

ellen b. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jeffrey S. | Online Move In |
Évaluation :

Great customer services

JENNIFER N. | Premières impressions |
Évaluation :

Tom the manager here is a wonderful man who takes the time to ensure that your storage needs are met to great satisfaction. I cant say enough about the pleasure I've had with this facility.

Bertrand M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Marcello D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Claire J. | Expérience générale |
Évaluation :

Thankyou Tom & Dawn & Mike & Howie & All of You. You are all Great & I hope this survey helps you get a RAISE, you guys work hard!!!! 👊🏍

Daniel G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Richard S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Damien L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Aminata G. | Expérience générale |
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Le client n'a pas laissé de commentaire.

MARY ANN M. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Jennifer D. | Expérience générale |
Évaluation :

The customer service was fantastic. I used to rent across the street at cubesmart and it was a nightmare. The people at uhaul go above and beyond and the facility is super clean, easily accessible and safe. When I need storage again, I will definitely be back.

ed f. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Scott E. | Expérience générale |
Évaluation :

Staff was very friendly and helpful.

brandon l. | Premières impressions |
Évaluation :

Lets get that sliding door in the front going. Isnt everything re opening due to covid?

Lisa I. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

ed f. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

WAYNE S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Wilson P. | Premières impressions |
Évaluation :

Everything was perfect. Customer service A+ super super friendly.

Andrew B. | Expérience générale |
Évaluation :

Had a unit for 2 years Facility was always clean, accessible, and lit well.

Angelica D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Fernando E. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

David T. | Online Move In |
Évaluation :

Dawn, the assistant manager who helped me was outstanding. She couldn't have been any nicer. All around great experience. She went out of her way to help me and it was truly appreciated.

ernie l. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Dawn C. | Expérience générale |
Évaluation :

This was one of cheapest storage locations in the area and the staff is amazing.

Rosalie B. | Expérience générale |
Évaluation :

Have never used a storage facility so can't compare; however, i have no complaints and overall satisfied. Staff was accommodating.

Jaclyn A. | Premières impressions |
Évaluation :

Dawn was extremely helpful and pleasant during our "move-in" to our storage unit. Thanks!

Cristi M. | Expérience générale |
Évaluation :

The savings from using U-Haul was incredible everything was easy to access and save my disabled handicapped mother a great deal moving from New Hampshire to storage in Rhode Island for one month. TYVM

Kednerlin D. | Premières impressions |
Évaluation :

Everything I needed with very helpful personnel. Couldn't ask for more.

Brent B. | Premières impressions |
Évaluation :

The ladies where I dropped off the trailer were more than accommodating and helpful!

Paula D. | Expérience générale |
Évaluation :

It was very disturbing that just a few feet from my storage unit there was a man in the bathroom shaving and washing in the sink. They never even checked into it I was told.

Mindy M. | Expérience générale |
Évaluation :

Reserving a storage unit was quick and easy, hassle free!

ADRIANNE H. | Expérience générale |
Évaluation :

Best uhaul experience overall

David J. | Premières impressions |
Évaluation :

The whole experience was friendly, detailed and informative...much better than Cube Smart who I switched from.

Les D. | Expérience générale |
Évaluation :

My wife and I found this facility to be very clean and well kept. The staff was always friendly and helpful. I highly recommend this facility.

Tyler S. | Expérience générale |
Évaluation :

My only criticism is a policy issue. Canceling monthly use of the 5x5 unit just days after it renewed doesn't result in a credit of unused time - charged for the whole month regardless of used time

Cindy P. | Premières impressions |
Évaluation :

Dawn Craig was so great! One woman I talked to on the phone Tuesday 8/6 was also nice and actually helpful. The others in the last week but do much...

Piotr A. | Premières impressions |
Évaluation :

The Uhaul team member was professional and courteous. He explained clearly how to use the storage facility and gave me directions for guiding my truck backwards to the entrance. Much appreciated.

Carol B. | Premières impressions |
Évaluation :

Staff very friendly and helpful both on phone and in person

Greg C. | Premières impressions |
Évaluation :

I have had limited contact, however the staff has been competent and friendly. Corporate policies SUCK! This may mean I might not use you in my next move, despite the high quality of your staff.

MARK R. | Expérience générale |
Évaluation :

NA

Joann H. | Premières impressions |
Évaluation :

Excellent service very satisfied.

Pamela V. | Premières impressions |
Évaluation :

the employee was very helpful

Nancy G. | Expérience générale |
Évaluation :

Very professional helpful staff. Great experience. Thank you

Marguerite G. | Expérience générale |
Évaluation :

I could not be happier. I stored my furniture and home goods for almost 2 years and had no problems whatsoever. The staff at are very helpful, knowledgeable and polite. I highly recommend U-Haul.

Josefina A. | Premières impressions |
Évaluation :

I have a very good experience with uhaul costumer services

andree h. | Expérience générale |
Évaluation :

The only thing is the concrete walk inside to get to the units had some holes and in winter could do better with ice & snow removal.

Russell R. | Premières impressions |
Évaluation :

15 min before closing, arrived at site, rented storage unit and emptied 15' truck. Guy at desk didn't flinch. Place is super clean and bright! What's bad is no lift to 2nd floor for heavy items.

bob h. | Expérience générale |
Évaluation :

The first thing you notice is how clean and organized the office and storage areas are. Thank you

howard s. | Expérience générale |
Évaluation :

Problem: someone tried to get in our space and broke a key in our lock. We couldn't get in. Had to use power tool to cut lock. No help from UHaul or compensation for broken lock.

James F. | Premières impressions |
Évaluation :

Scheduled my reservation online and it turned out to be a nightmare. The guys that work at this location were very helpful and made my day. Couldn’t have asked for any better service.

Lydia I. | Expérience générale |
Évaluation :

Excellent Space, staff, and Services

Steven A. | Expérience générale |
Évaluation :

H

Lillian G. | Premières impressions |
Évaluation :

I like to say I didn't have to wait to be help! I give a A+ of service I received... I was greeted with outstanding Customer service! I would love to share with others about renting a storage unit!

Gary m. | Expérience générale |
Évaluation :

Tom the local manager is great.

Robert C. | Expérience générale |
Évaluation :

I did not visit the facility but rather used U-Boxes. The service was excellent and very efficient. The drivers were professional and courteous. I would absolutely recommend this service to others.

Jacqueline M. | Premières impressions |
Évaluation :

Customer service was professional, courteous and knowledgeable. Property is clean, rate expected, and everything you need to move is there at great prices.

Anthony L. | Premières impressions |
Évaluation :

The person that took care of us was very good showed us around were our storage unit is how to punch in and how to punch out

Jennifer M. | Expérience générale |
Évaluation :

Definitely would recommend. thank you.

theodore l. | Expérience générale |
Évaluation :

Everything went well,I will use it again if and when I move

bob h. | Premières impressions |
Évaluation :

Great service! This is one of the cleanest and well organized Uhaul’s locations I’ve even been to, that always an indication for attention to the details.

Damien B. | Expérience générale |
Évaluation :

Ok

ANDREA R. | Premières impressions |
Évaluation :

Rented a truck & ultimately a storage unit from this location. Gentleman who assisted me was thorough efficient knowledgeable &courteous. Storage area/unit clean. Easy access.

Jillian M. | Expérience générale |
Évaluation :

Tom gave the best customer service ever! He was always kind and courteous and went above and beyond for his customer! Will definitely recommend Uhaul on Eddie Dowling Hwy 02896 to everyone!

Lois M. | Réservation |
Évaluation :

Excellent customer service. Clean facility

Eddie G. | Expérience générale |
Évaluation :

Great customer service

chris h. | Expérience générale |
Évaluation :

I had the u boxes delivered to my house so I never went to the facility. Your survey is forcing me to answer those questions. There is a typo in the last bullet point of your Please note: section.

Kevin H. | Expérience générale |
Évaluation :

None

gerry n. | Expérience générale |
Évaluation :

Above and beyond service. Courteous, professional, and customer friendly.

Lora m. | Expérience générale |
Évaluation :

I did my homework,the UHaul U-Box price and convenience couldn't be matched! Richard delivered the U-Box in a professional manner and Manager Tom was helpful with my questions. Thank you UHaul!

Sandra P. | Expérience générale |
Évaluation :

Awesome would definitely recommend them.

jody g. | Expérience générale |
Évaluation :

Very helpful and professional staff!

Mary S. | Réservation |
Évaluation :

Great service!

Angel L. | Réservation |
Évaluation :

Professional customer service

James W. | Expérience générale |
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Great place, love the convience of 24 hours and friendly staff.

stephanie m. | Expérience générale |
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Needed to store my belongings while I moved out of state. Getting the unit set up and closing were both simple and pleasant.

Cynthia D. | Expérience générale |
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Exceptional Customer Service!

PAUL A W. | Réservation |
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Friendly Helpful People Everything was clean and neat.

cara c. | Expérience générale |
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It was an overall great experience! Thank you!

donn a. | Réservation |
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U Haul is always busy yet makes everyone feel important.

Bader A. | Expérience générale |
Évaluation :

Great experience

alicia r. | Réservation |
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Very helpful on phone as well as in person. Five starts to the on-site reo!!

Colleen C. | Expérience générale |
Évaluation :

I couldn’t be happier with my experience at this Uhaul. I’ve recommended it to many friends

jeffrey a. | Expérience générale |
Évaluation :

Three moves, three rental trucks, 4 pods, and a storage space -- this place got us through it all with a minimum of stress!

Robert C. | Expérience générale |
Évaluation :

driver was very proffesinal

EDWARD N. | Expérience générale |
Évaluation :

You team was excellent!

Anthony R. | Expérience générale |
Évaluation :

Michelle was amazing and so accommodating. I would use ur company again 100% and she is a huge reason why. She made it so easy for us. Thank you.

Arthur N. | Expérience générale |
Évaluation :

The manager Tom is awesome

belinda p. | Expérience générale |
Évaluation :

We did last minute schedule. We were happy about north Smithfield. Not happy about Attleboro. They didn't answer phone.

James W. | Expérience générale |
Évaluation :

I do have to recommend that the inside storage area be cooled by air conditioning. It is quite stuffy and warm.

Jim F. | Expérience générale |
Évaluation :

While the service at the center was well the total experience of my move was not so well. This format does not support the comments of my total experience so it is sub par also.

patricia L. | Expérience générale |
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This long distance move from South Florida was very stressful..I did it with 3 Uboxes Tom is the Absolute Best .. And his team of Michelle, Ricky and the front desk reps are above 5 stars..

ina s. | Expérience générale |
Évaluation :

Tom Sullivan and Michelle were a dream team come true. They made the moving and storage experience as smooth as anyone could have wished for.

Daniel J. | Expérience générale |
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Our delivery person, Michelle was excellent. She knew exactly where to place the boxes to make it as easy as possible to move the contents in and out of the boxes.

Christine S. | Expérience générale |
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Michelle & Richard were amazing! They went above & beyond to place the u-boxes where we wanted them even though it wasn't the easiest location. The staff at the facility was great too!

Sarah K. | Expérience générale |
Évaluation :

During the shipping process, the lock on my Ubox was damaged and made the box impossible to open. An employee drove to my home to break it open immediately after I called. Excellent customer service.

fran h. | Expérience générale |
Évaluation :

Staff at both the U-Haul facilities and Michelle, who delivered and picked up the pods, were fantastic, and incredibly helpful. Flexible times, pod sizes, and all I needed to move at one stop.

Carmen O. | Expérience générale |
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Thank you for such a good service

Nancy M. | Expérience générale |
Évaluation :

Very pleased

Jo Ann R. | Expérience générale |
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Above and beyond courteous employees always !! Kinda sad I no longer will be having my storage there. Always felt my belongings were safe and sound!

Richard M. | Expérience générale |
Évaluation :

Very good service. Thank you

ALLEN A. | Expérience générale |
Évaluation :

The facility and staff met my needs.

Non reviews have been submitted for this location.

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