Customer Reviews for U-Haul Moving & Storage of North Stillwater

707 évaluations

1000 W Airport Rd   Stillwater, OK 74075

(405) 377-1111

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(405) 377-1111

1000 W Airport Rd
Stillwater, OK 74075

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Amazing customer service from Zach.

MICHAEL U. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Seyed Farzad Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Raquelle P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raechel T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad G.  |  Online Move In 
Évaluation :
5

Merci.

Winter H.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KYLE L.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Edward B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Torres S. 
Évaluation :
5

The young man here was very likeable and very quick to get me on the road again.

FRED N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deonte C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARRIS A. 
Évaluation :
4

The original equipment was not acceptable. When I drove it to the loading location and i opened up the back, I was overwhelmed with marijuana odor.. I called and complained and was asked to return to the pick up location and get another truck,,which I did. Replacement truck was acceptable.

Tim M. 
Évaluation :
5

The truck rented made a very very high pitch squeal inside the cab at any speed above 50mph. I had to listen to that for 4hours, I had a migraine the whole time because of this. I would like a partial refund.

Logan M. 
Évaluation :
5

Ian was super nice and helpful. Deserves a raise.

joe B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ryan D. 
Évaluation :
1

Well attitude customer service truthful with people and won't go back to that location....I have rental uhaul in the past and have never been treat like I was today....

sandra W. 
Évaluation :
5

The location had everything I needed for my move. The representative was helpful and made sure that I was ready to go.

Michael Z. 
Évaluation :
5

Both Mr Johnson and the other attendant (name?) were super professional and helpful. Highly recommended. Thank you!

Daniel S. 
Évaluation :
5

Personnel was very friendly and helpful!

Heather D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Audra C. 
Évaluation :
5

The staff always helpful and friendly.

LeAnn R. 
Évaluation :
5

More help at this location.

Nancy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark S. 
Évaluation :
5

Front desk staff I forgot his name but he wears Tesla hat is friendly was able to all my questions

JAYASEELAN P.  |  Online Move In 
Évaluation :
5

Ian was so helpful and made our renting a storage unit so easy! We would definitely suggest using the u haul and storage on airport in Stillwater to everyone!

Phillip K.  |  Expérience générale 
Évaluation :
3

The young man that was there when we picked it up was great. He was very overwhelmed (alone and busy) but he stayed professional and very personable. The guy that was there when we dropped it off was another story. My husband took a photo of the odometer when we picked it up from the satellite lot because it was off by a mile(no big deal) but the attendant all but called him a liar and was very disrespectful.

carl M. 
Évaluation :
3

It was a nightmare from hell. And I was charged 30 dollars more then what I was told. This was my first and Last time renting a uhaul. I would rather pack all my stuff on my back and walk

Toyna C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill S.  |  Premières impressions 
Évaluation :
5

Perfect experience!

WESLEY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRETT A. 
Évaluation :
5

Great service and facilities. Affordable and clean. I always felt my items were safe and I felt safe if I was there at night by myself.

Hannah S.  |  Expérience générale 
Évaluation :
5

The uhaul storage in north still water had exceptional service and employees. The manager is ver professional and helpful. 10/10 experience. Will use uhaul storage again.

Jackson W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caroline R. 
Évaluation :
5

I had to go from ponca city to Stillwater to get the truck even though you guys were very accommodating on giving me more time and mileage was still very inconvenient. Everyone there was excellent no issues with how they treated me just going an hour and a 1/2 round trip I found trip to get a truck was a little time consuming.

Michael M. 
Évaluation :
5

Check in very easy. Personel very accommodating.

Gary T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mohand A.  |  Expérience générale 
Évaluation :
3

Lower the prices a little. Just to drop off a few things in Tulsa was over $200

CHRISTIAN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAMELA R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chasity D.  |  Premières impressions 
Évaluation :
5

Extremely very nice people!!

JO W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IDA G. 
Évaluation :
2

Had my reservation incorrect, and different that what I had saved on my phone. The employee refused to help with changing the errors on my reservation, I needed three days with the truck and the error had us with two days. The truck was not cleaned out and given to us with dirt all over inside the cab and trailor/bed. The ramp would not come in and out of its storage under the truck until we had to oil it up with WD40 at home. I asked him to fix my reservation and he refused and threated me with extra fees and fines if we weren't on time returning it. I explained we needed the extra time for packing, travel, unloading, he wouldnt fix it. VERY UNHAPPY with my experience. I will never rent from Uhaul ever again. You have competition, I will go elsewhere.

broken bow denti E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Shelsy M. 
Évaluation :
4

Lea was very helpful and patient.

ROBERT H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jan W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph D.  |  Expérience générale 
Évaluation :
5

The item listed show unavailable but within 30 minutes they had the item and ready for me.

Willie S. 
Évaluation :
4

Tell the customer what the fuel capacity of the truck is. I bucked a 20-30 mph north wind and used a lot of fuel. I was shocked at home much it fuel it took. I like mirrors, but you might add back-up cameras for those who don't.

JAMES S. 
Évaluation :
5

Very friendly and helpful staff!

ROBERT P. 
Évaluation :
4

Ein. Was extremely helpful

Phillip K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRIS W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

The uhaul personnel were friendly and helpful.

LEANN R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFFREY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMBER L. 
Évaluation :
5

This was one of my best rentals yet. Loved the truck. The man at the Stillwater location was great. Very informative, personable and professional providing great customer service!

KENNETH S. 
Évaluation :
5

Customer service was top notch

JERIAH N. 
Évaluation :
5

The kindness given to me by Ian and Zackary was much appreciated. Merci

Lorena H.  |  Expérience générale 
Évaluation :
4

Gentleman that checked us in when returnig truck was very nice. Professional, courteous and prompt. Really appreciated his good attitude and professional manner.

Anthony N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katie B.  |  Expérience générale 
Évaluation :
5

Everything went well

Ralph S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VERNON K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID H. 
Évaluation :
2

Was less than a hour late retning rental. I had called and was told as long as we had back by 12 noon their would be NO CHARGE. Told by person working counter would need cc for rental charge. Explained we had already paid with cc. He said that the cc wasn't billed until it was returned. So I gave cc. He never told me he was charging for a full day. When I saw email with receipt for extra day charge I called Uhaul was told their was a note in the order not to charge for extra day as long as returned by Noon. We returned less than an hour late. LESS THAN AN HOUR. Was told the charges would be refunded for extra day. Never received receipt like I was told I would receive. Really disappointed. First of all the location of pickup changed and was never told. That slowed down our plans and caused the delay returning. Really disappointed in UHAUL!

Anthony N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NEAL K. 
Évaluation :
2

The person in the office doesn't respect customers. He's not happy for what he does in his job.

ALIREZA S. 
Évaluation :
5

They worked to accomodate our specific needs. Merci.

LOIS C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROGER M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg B.  |  Expérience générale 
Évaluation :
3

The pay requirements was confusing.

MICHELLE B. 
Évaluation :
5

Great staff and clean truck

JOSHUA M. 
Évaluation :
5

I would like to thank Ian for his professionalism and patience as well as kindness. Thanks

Lorena H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICKI S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LESLIE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles R. 
Évaluation :
5

I didn't understand the after hours drop off procedures, and they charged me an extra $20. I tried 3 times to reach someone by phone for help. Put on hold for 30 minutes each time, no help answered. Tried the 3rd time the next morning, waited another 20 minutes, only then to find out it was too late and my truck was already checked in and with an extra $20 fee.

RALPH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEITH C. 
Évaluation :
5

Give Ian a raise he’s excellent at what he does.

Dale S.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Marcus W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LeAnn R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRIS M.  |  Expérience générale 
Évaluation :
5

We needed to store some items for a short period and this facility worked very well for us. I would recommend it to anyone.

Robert D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER B. 
Évaluation :
5

The whole area was very clean and well cared for. There was a restroom in one of the storage units for the general public, that was impressive! The units seems to spray for bugs, so you don't have to worry about taking spiders home with you when you vacate.

Ralph S.  |  Premières impressions 
Évaluation :
5

Brandon was very helpful with the return.

Michael E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEREMY P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Katy S. 
Évaluation :
5

Things felt very secure there.

Joey W.  |  Expérience générale 
Évaluation :
4

not much every problem that sprung up This location had a gentleman working that was awesome ( I forgot his name) but he was working alone even on a saturday and when the mobile devices failed to work like they always do he was there to make sure my rental went great. Most places in Stillwater leave you hanging for a long time telling you its your problem and leave you with less time to move, not this gentleman he was awesome he needs a raise. very pleased keep hiim is my advice

JAY C. 
Évaluation :
1

The staff on duty was extremely cold and not helpful. We were there before close and the staff person was not doing anything. But they refused to help us drop off a trailer. I will warn everyone to stay away from this location. They apparently have a reputation for being extremely rude.

Alesha T. 
Évaluation :
3

When you give a customer a time for a truck pick up then stick with it.

SHERRY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanner B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK B. 
Évaluation :
5

Very happy with this whole uhaul experience.

Mark S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BYRON W. 
Évaluation :
3

Get new help! This guy was rude and inconvenienced by my arrival 10 minutes early and again when I dropped the trailer off.

Abbott R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BETTY J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chester M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William A.  |  Expérience générale 
Évaluation :
3

snakes on property

breanna h.  |  Expérience générale 
Évaluation :
5

Ian was very concise, helpful and personable. He's definitely an excellent representative for U-Haul to the consumer.

FRANCES S. 
Évaluation :
1

Customer service was very bad. The man that came out when I returned my trailer rudely asked me to turn on my lights. I mean why are you asking for lights before even inspecting the trailer? This seemed like an odd request so I asked for clarification. He responded, “Well obviously you have no intention of helping me so just leave.” I replied, “I'm happy to help, just explain what you want. You don't want to check the trailer over first?” His reply was, “No, just leave. I'll do it myself.” Although the place looked nice and was very clean, would not recommend.

STEPHEN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Minho M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffery S. 
Évaluation :
5

We have used them twice when needing to store our daughters stuff over the summer. They are always helpful and polite.

Gayla F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven S. 
Évaluation :
5

Very efficient. Drove up to drop off location. Staff came out almost immediately and disconnected me. I didn't have to get out of my vehicle.

NICHOLAS W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neeley W. 
Évaluation :
2

The agent that I spoke with prior to pick up wasn't very friendly and did not explain things very well. He seemed eager to get me out of the door. Also, when I dropped off my rental, the charges were different from what I agreed to at pick up. The difference was approximately $38,52 and even though it's not a lot of money, it's the principle. I still haven't been refunded the difference and after contacting my financial institution, I was informed that they had nothing to do with it. I tried calling, but after spending an entire day of packing, driving and moving, waiting for 39 minutes to speak to someone didn't sound very appealing.

SHERRY F. 
Évaluation :
1

Difficult to get truck - had to make several phone calls and eventually go to a different location. Not a good experience

DENISE P. 
Évaluation :
5

Was in desperate need of a storage unit and found one at one of the two U-Haul facilities in Stillwater. Reserving and paying online was seamless and the unit was ready almost immediately for move. Super clean and very efficient process! 10/10 would recommend.

Zachary L.  |  Online Move In 
Évaluation :
5

Easy checkout and return...thanks!

PAMELA R. 
Évaluation :
3

Personnel while helpful, was not overly friendly. He was alone, short-handed and not in a good mood about it all.

Kristine B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joey W. 
Évaluation :
1

Many problems with this location and my reservations. 1. Rented a storage unit and truck. My account showed I had both reserved. I tried to do the online check in a few days before and it would not work. I contacted them and was told it wasn't working as I didn't have one reserved. Again, my account showed I did. I was then told by the manager of the location to 'think of it like eBay', that someone had booked the same unit at the same time and the first one to do the online checkout got the unit. He said I was ‘beaten to the punch'. I don't see anywhere on their website that states they operate a bidding site. The manager then kept saying it was the software's fault and proceeded to trash the company he works for, blaming them and not his location. Again, my account showed I had the unit booked and that there was no problem. If I had not checked I would have showed up at the location to then find out they did not have my unit reserved. I was then told not to expect the truck at the time reserved either, as the people renting it before are notorious for not returning it on time. As they had sold the storage to someone else I didn't need the truck, but it was another reservation they couldn't meet. 2. I was able to change storage plans, but still needed a truck. I rented a truck from them again as there was no other option. I rented one with two dollies. Picked the truck up via mobile contactless pickup. Guess what? No dollies. I called the office and was greeted by a very rude man who could not care less that I had no dollies to move with. I mentioned this to the manager, who was very flippant and made silly comments like they 'can't just manufacture items'. I know that, but you could make sure the items I reserved are in the truck, or let me know you didn't have them. Tried to blame the software again, but this was a human error, especially the horrible attitude of the man who answered the phone. Had to move in 100 degree heat with no dollies! No apology from the rude individual answering their phone. The truck I did get was also horrible. Old and worn out. No doubt the manager will reply to this saying he did everything he could, but don't believe it. This location, it's manager, and their employee are rude and frankly a bit useless. If you have anything booked I would contact them to make sure you actually do, as nothing there is guaranteed. I highly recommend avoiding using them if possible.

Dave E. 
Évaluation :
5

The guy who checked me in was extremely helpful.

Joey W.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Greg B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hunter L.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

krisinda m.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Abbas T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hannah S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jim S.  |  Expérience générale 
Évaluation :
4

It was very hard to locate anyone in the office. I stopped by 10 times and it said they were out on the property. The number they gave was ultimately sent you to a call center for Uhaul. After holding 30 plus minutes 3 different times. I waited and finally received this notification. I actually moved out on the 6-18-2021. Thank you, Jody

JODY H.  |  Expérience générale 
Évaluation :
4

All good on this experience.

Todd and Shana G.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

marvin c.  |  Expérience générale 
Évaluation :
5

They have been super helpful both times we have used their facility.

Gayla F.  |  Premières impressions 
Évaluation :
5

Most of my dealing with personnel was with Brandon who was beyond helpful.

Tom L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel S.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Casey K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gloria S.  |  Online Move In 
Évaluation :
4

If someone is renting a truck and a space from your company online, it should be able to pick up and recommend a storage size that can accommodate that truck. For example, I got the 10' truck for my daughters dorm and a 5x5 storage unit. The website should have told me that not everything in a 10' truck could hold everything in a 5x5. It would have been nice to have had a warning that popped up telling me that the storage unit I chose may not fit what can fill a 10' truck. I would have then gotten a larger one! Thankfully, by the power of God, I got everything to fit in there. But a warning would have been nice. Not everyone can see how big a 5x5 is until they are there. The website should recommend storage units based on the truck that some orders.

Kathryn W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mindi E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Minho M.  |  Premières impressions 
Évaluation :
2

The front desk was very aggressive and rude regarding the questions I had about my unit.

Ashley C.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grace T.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly K.  |  Online Move In 
Évaluation :
3

I ordered a lock online with my purchase and was unaware each locker already came with one. The employee at the front desk was rather lethargic and unenthusiastic to be there. Almost made me feel like I shouldn't be there. A lady out in the yard though was helpful and polite when I needed help finding the reserved locker. Said locker was clean and ready for move-in but lighting made for a bit of a safety hazard and difficult to see where I was placing my items.

Kory F.  |  Online Move In 
Évaluation :
5

Best storage place period. Unequaled experience and staff. Just absolute#1 in my book!

Mark S.  |  Premières impressions 
Évaluation :
4

It was great thanks

Toni B.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caryl W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad B.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rebecca V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caryl W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda E.  |  Online Move In 
Évaluation :
5

Excellent customer service!!

Leroy S.  |  Premières impressions 
Évaluation :
5

Great customer service!

Karin B.  |  Expérience générale 
Évaluation :
5

Every single person I have dealt with at uhaul has been so helpful and pleasant to do business with. I refer my friends to them frequently.

LOUANN W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brahma A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marsha B.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephanie L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin M.  |  Expérience générale 
Évaluation :
5

I really liked the lady that helped us get the storage unit. She was very friendly and easy to talk to.

Katrina B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brendan P.  |  Expérience générale 
Évaluation :
5

Brendan was helpful, knowledgeable and attentive.

Tom L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anna o.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

betty j.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles B.  |  Expérience générale 
Évaluation :
5

I would keep it but my truck missing up on me I need to get it worked on so I had to make it up the United need to go to I can pay someone to work on my truck but if we get back on our feet we will be back if that ok with you my new number is 405-503-6730 or Gmail me at foxxjoyce994@gmail.com if you want to talk to me about this message I looking for a message from you to ?

Joyce F.  |  Expérience générale 
Évaluation :
5

Ian and his team do a great job

James B.  |  Expérience générale 
Évaluation :
1

The little man complex was not appreciated when I closed my account. That guy was not professional or pleasant. Two thumbs down just because of him.

Mike W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave E.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charla C.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad B.  |  Online Move In 
Évaluation :
5

Was kinda sad to take my stuff out of there I've had my unit for many years it's always been safe and clean in there. I never had any problems.

NICOLE D.  |  Expérience générale 
Évaluation :
5

Staffs are very friendly and helpful

JAYASEELAN P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

brenna h.  |  Expérience générale 
Évaluation :
5

Good job!

STEPHEN F.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth B.  |  Online Move In 
Évaluation :
5

The staff in Stillwater were always so very nice and professional. We needed this service unfortunately since our apartment was small. We are thankful that they were great to work with and courteous even when they were busy sometimes they tried to make each customer feel acknowledged and important. Our checkout experience was especially wonderful and the young man should be commended in this time of social distancing as he did a great job!

Pamela B.  |  Expérience générale 
Évaluation :
5

I am happy with U Haul but i do have one ? To ask about if we what to move over from the they unit we have now the 5 by 10 we would like to move from about 1 to a 10 by 10 if that's possible how ?

Joyce F.  |  Premières impressions 
Évaluation :
4

The only thing I was disappointed in was that I moved out 3 days after my payment due date and I did not receive a partial refund.

Bonnie J.  |  Expérience générale 
Évaluation :
5

The staff at U-haul North are professional, quick, and thorough. My wait time was minimal and their knowledge of services were helpful. I highly recommend this site for storage and rental.

Chad H.  |  Premières impressions 
Évaluation :
5

This location is very secure and reasonably priced. With our son attending college at Oklahoma State it is very convenient. Will definitely be back if the need arises again.

Shawn V.  |  Expérience générale 
Évaluation :
5

Fast friendly service

GERALD T.  |  Premières impressions 
Évaluation :
5

Steven was amazing. I would recommend them to anyone. He should receive some kind of recognition for his customer service levels. If I had more room to write, I would say many great things about steve

Nikita M.  |  Expérience générale 
Évaluation :
5

Friendly, Professional

Hisato M.  |  Premières impressions 
Évaluation :
4

I moved out on the 30th & spoke to the lady who works there. The same day I hope no unexpected charges. Other than that it was a good storage. Eon is a great manager. Merci.

Marlene I.  |  Expérience générale 
Évaluation :
4

The staff was helpful and friendly. The storage units are well maintained!

Margarita M.  |  Expérience générale 
Évaluation :
4

Helpful staff and very nice location

Meghan R.  |  Expérience générale 
Évaluation :
1

TERRIBLE SERVICE AND STAFF. FIELD MANAGER WAS AWESOME BUT THE GM IS NO GOOD

Terrisa S.  |  Expérience générale 
Évaluation :
4

staff was alway helpful and customer oriented

Gary D.  |  Expérience générale 
Évaluation :
5

The young man that helped us was extremely helpful and friendly.

Carol L.  |  Expérience générale 
Évaluation :
5

Fantastic! Being open on Sundays was a life saver

Benjamin C.  |  Expérience générale 
Évaluation :
4

All info was given over the phone including cc #. It was raining and the employee would not let my husband go ahead and start unloading until we repeated all the information. Did all of that ahead.

Carla T.  |  Expérience générale 
Évaluation :
5

A perfect experience!

Warren H.  |  Expérience générale 
Évaluation :
5

The storage facility was clean and well priced.

Tijuana K.  |  Expérience générale 
Évaluation :
4

A few feet wider path between buildings in design needed.

Denis S.  |  Expérience générale 
Évaluation :
5

Ian Johnson whom was the one who helped me was wonderful in every regard. Friendly. Knowledgeable and overall an amazing employee. Treated me amazingly unlike the people at the other location.

STeven C.  |  Premières impressions 
Évaluation :
2

Reserved giving all my info. Raining.I asked if my husband could get the # and start putting our stuff in. I was told "not until I finished paperwork and that they sold tarps" Already had the info.

Carla T.  |  Premières impressions 
Évaluation :
5

I'm glad that the facility was there for me when I needed it. I wouldn't hesitate to chose this U-Haul if I need it again.

Lesley R.  |  Expérience générale 
Évaluation :
5

I struggled for days trying to do the online move-in with no success. I called the local storage location and Steven was so patient and helpful and we figured out what was the issue! So so helpful!!

Meghan R.  |  Premières impressions 
Évaluation :
5

The staff was always courteous and extremely friendly. Mr Johnson steers a fantastic ship! I'll definitely go there again if I should need storage or other Uhaul services!

craig c.  |  Expérience générale 
Évaluation :
5

I had a very good experience with this facility.

Tim W.  |  Expérience générale 
Évaluation :
5

Rented equipment from the facilities here a few times and they always have great customer service.

Terrance C.  |  Expérience générale 
Évaluation :
4

They were good. My card did not work when they first gave it to me but they did help me fix it. Also my lock was not there as well. Went back in and he gave me one right away. Slightly inconvenient.

matt v.  |  Premières impressions 
Évaluation :
4

Samantha and the Manager was so helpful in getting me set up for a trailer rental and a storage unit.

Machelle S.  |  Expérience générale 
Évaluation :
1

Twice I was told I was late on my storage unit payment. How can that be when I had a credit card on file? Once I understand but two months in a row? I moved my old truck to another facility.

dave c.  |  Expérience générale 
Évaluation :
5

The employees in the office were great to deal with and very helpful. The website could be improved to post dates that you are paying for and show what you will owe before you owe it. I would use agai

Janelle F.  |  Expérience générale 
Évaluation :
5

Everything was wonderful. Moved in and out easily. The people were friendly and helpful. Merci.

Steve R.  |  Expérience générale 
Évaluation :
5

Good job

David S.  |  Expérience générale 
Évaluation :
5

Great experience. only one issue: im in stillwater temporarily and im storing an open trailer that is brand new. Who in their right mind carries their title? this is a rather ridiculous requirement

Victor R.  |  Réservation 
Évaluation :
2

`The girl at the office was so rude and hostile. She was racist and angry all the time. she charged me an extra day for a dolly that was in their facilities. She basically gave me hard time.

anani S.  |  Expérience générale 
Évaluation :