Very pleased with the storage unit.Vickie G. | Premières impressions
Customer Reviews for U-Haul Moving & Storage of North Watertown
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.cherokee p. | Expérience générale
Le client n'a pas laissé de commentaire.Vivian C. | Expérience générale
Le client n'a pas laissé de commentaire.Lori E. | Online Move In
Le client n'a pas laissé de commentaire.BRIAN G. | Expérience générale
Le client n'a pas laissé de commentaire.Melissa S A. | Premières impressions
Excellent all around!bambi t. | Premières impressions
I just received a notice that I was LATE FOR MY PAYMENT... !?!? Please tell me how this is possible when I've authorized you to debit it every month? Automatic payments?? Remember? TAKE THE LATE PAYMENT OFF. You charged me for my payment then I got a 15 dollar fee.... don't charge that fee next month... ..... .... .... ..... Can you get it together please?Joshua W. | Premières impressions
Le client n'a pas laissé de commentaire.Jose V. | Expérience générale
The only issue that I have was that they didn't pro rate the days I pay for the storage. I clean out the storage on the 5 May 2021, but didn't know that I was already charge for the month of May and could not get a refund for the days not use. That is poor business practices. I try to resolve dispute with U haul Storage Facility but the way they answer me was unprofessional and they didn't care.Giovannyj A S. | Expérience générale
Alarms don't raise any suspicion when activated. If a unit were actually broken into nobody would knowJacob S. | Expérience générale
Le client n'a pas laissé de commentaire.Courtney G. | Online Move In
Le client n'a pas laissé de commentaire.Debra M. | Online Move In
Convenient automated billing. Secure, alarmed units. Easy rental and move out. Flexible options if circumstances change.Victoria B. | Expérience générale
Le client n'a pas laissé de commentaire.Jared M.
Le client n'a pas laissé de commentaire.Michael B. | Expérience générale
Easy move in and move out process. The storage manager was excellent with information we needed. Lynne went above and beyond for us. Thank you and we will be storing with this facility again.Lorrie C. | Expérience générale
Super easy move in. Could not have been more convenient.Penny P. | Online Move In
The hands off approach, which began more than a year ago, provided a seemingly very disconnected service for me as a tenant. Just because a measure can be taken to improve productivity or decrease personal contact, doesn't always mean that it should be done.keith g. | Expérience générale
Le client n'a pas laissé de commentaire.Dakota C. | Online Move In
has easy access to unitAnne S. | Online Move In
Le client n'a pas laissé de commentaire.Tim G. | Expérience générale
I enjoyedKyle S. | Expérience générale
HorribleKevon H. | Expérience générale
Staff was helpful and gracious. Great experience at the local level.Mary Ann V. | Expérience générale
kept calling me because they scheduled the truck i had for another move the day after mine was due dispite the fact i wasnt given enough time to begin with for my 750mi state to state moveDominic M. | Premières impressions
Everything was gooddeborah q. | Expérience générale
When we called we were told a price and that was false. The clerk blamed someone who had been fired, and then blamed the Call Center. The promised room was not available and in all I was not happy!elizabeth d. | Réservation
You got to be kidding. I cancelled my rental after 1 day, never used it. It took me 4 friggin phone calls, to finally stop being billed. No one there could cancel me correctly. Manager was pathetic,Richard K. | Expérience générale
Excellent service, thank you very much!timothy M.
Le client n'a pas laissé de commentaire.William L.
Exceeded my expectations with outstanding customer service.Christopher M.
I think the customer service is excellent At your 342 location I always recommend To friends and always will thank you uhaulGLENN D.
Le client n'a pas laissé de commentaire.Dan A.
Was running late, less than an hour, due to traffic and even called ahead and was still charged for a full day. Even when dropping off keys, no one had mentioned to me that I would be charged an additional day.Michael B.
Le client n'a pas laissé de commentaire.wesley S.
The employee was very helpful and extremely kind. Very positive experience.Margaret H.
Le client n'a pas laissé de commentaire.anthony D.
Le client n'a pas laissé de commentaire.Vanessa D.
Le client n'a pas laissé de commentaire.paula K.
As usual, a great rental experience with U-Haul. Staff at this location were most professional and helpful.Gerry T.
Le client n'a pas laissé de commentaire.robert F.
Le client n'a pas laissé de commentaire.Kane J.
Le client n'a pas laissé de commentaire.Richard D.
Great experience. Would recommend U-Haul .david K.
Le client n'a pas laissé de commentaire.DAIVD O.
Le client n'a pas laissé de commentaire.ricahrd R.
Staff was polite and very accommodating.Teasha C.
Excellent quick efficient service!Thomas S.
I can't remember if her make is Lauren but she has the gauges in her ear. She is the best.Kenechia P.
Le client n'a pas laissé de commentaire.linda H.
Le client n'a pas laissé de commentaire.Sandy R.
Le client n'a pas laissé de commentaire.Ryan W.
The fellow managing this location was exceptionally professional, polite and helpful, really an impressive young man.Todd A.
Always very professional working with Walt, he was never let me down in 12 years doing business.BETTY ANN M.
Le client n'a pas laissé de commentaire.DANIEL R.
Le client n'a pas laissé de commentaire.AUSTIN C.
thank you waltDUSTIN P.
Le client n'a pas laissé de commentaire.Leonardo W.
The staff were all so friendly and kind!! Great atmosphere from the moment walking in to the return of the Uhaul. I even rented my storage unit there as well. Highly recommended to anyone needing uhaul or storage on short notice :)JENNIFER M.
The NICEST most HELPFUL man works here. He helped me make sure that the trailer was properly hooked up. Wouldn't let me lift it myself even though I could!Jennifer V.
I think that the customer service made the whole experience way easier. They were willing to make my move an enjoyable experience and their attitude were very friendly at all times. Outstanding services overall.Miguel S.
Le client n'a pas laissé de commentaire.Tom F.
Le client n'a pas laissé de commentaire.jack J.
Walter checked us in during the return, I cannot express how easy it was and, as with the pick up, a very fast and pleasant experience. Excellent location and staff were fantastic! AAA+++++James S.
Le client n'a pas laissé de commentaire.Brian D.
Le client n'a pas laissé de commentaire.Michele R.
Le client n'a pas laissé de commentaire.Michael C.
excellent service and professional. Will rent again from themcurt H.
Honestly it was pretty quick and easy. And this is how I like it.Nicholas R.
Le client n'a pas laissé de commentaire.Tim W.
Great service and very helpfulJIM C.
This was not the place where I made my reservation. This does not go with U-Hauls motto " Moving Made Easier"Ruth R.
Make the process quickerWilliam B.
Le client n'a pas laissé de commentaire.Zachary B.
Everything was perfect. I honestly can't think of anything I'd changevictoria J.
Le client n'a pas laissé de commentaire.charles D.
Le client n'a pas laissé de commentaire.DONALD B.
Le client n'a pas laissé de commentaire.Vandy T.
Le client n'a pas laissé de commentaire.CINDY E.
Le client n'a pas laissé de commentaire.Ed H.
Le client n'a pas laissé de commentaire.KATHY C.
Jared took me right in and did all the paper work very quickly as well as having the truck pulled out front and warmed up for me.Being from Orlando and not used to the cold I appreciated him taking the time to warm up the truck and get me on my way.David T.
The equipment I reserved was a 15' truck with a flatbed vehicle trailer and 1 bag of blankets. I picked up the equipment in a blizzard and didn't inspect everything like a I should have. When I got home, I found that they didn't put the blankets in the back, there was a low tire on the trailer which I had to fill up on my way out of town, and both the inside of the cab and the cargo bay were filthy. It was clear that no one inspected the equipment when it was turned in from the last rental. Unfortunately I didn't have time to exchange equipment and have the location fix it so I did it myself. I drove from NY to ID and when I was almost to my destination, both of the front tires on the two-axel trailer blew out. I will never even suggest using this location to anyone and I will hesitate to recommend U-Haul at any location to anyone if this is the standard for the equipment I will be renting.DANIEL M.
Le client n'a pas laissé de commentaire.Kathleen T.
Le client n'a pas laissé de commentaire.Andrew R.
Le client n'a pas laissé de commentaire.ROBERT H.
Walt was very helpfulRyan A.
Le client n'a pas laissé de commentaire.ANTONIO M.
The gentleman I dealt with at this location was very helpful and answered all of my questions. He also reminded me if I ended up needing storage that I get 30 days of free storage for having the one way uhaul.Jennifer W.
Get more 26ftt trucks. Excellent service. Dependable.Rosolyn S.
Le client n'a pas laissé de commentaire.Justin D.
I cannot suggest any improvements. My only comment is that this is a very well run and friendly U-Haul. The people are great and really helpful. Thank You.Dominic U.
They did a great job - thanks!john S.
Le client n'a pas laissé de commentaire.Eric Z.
Le client n'a pas laissé de commentaire.Alexis G.
Le client n'a pas laissé de commentaire.Kevin T.
Le client n'a pas laissé de commentaire.thomas M.
Le client n'a pas laissé de commentaire.Panama W.
Le client n'a pas laissé de commentaire.John K.
Your business was very organized and clean. The representatives were outstanding.KENNETH B.
Le client n'a pas laissé de commentaire.THOMAS M.
Le client n'a pas laissé de commentaire.thomas M.
I initially reserved a trailer in Thurday the 24th of August. When I went to pick the trailer up there were none available. I had to wait until the next day trip get the trailer I needed.Johnathan B.
the location forgot to include my appliance dolly. I had to make a second trip (15 miles) to pick it up.ROLANDO R.
Please ensure call centre is aware of the process/policies & systems, just by sounding nice does not get the job done. Everything in my order right from reservation to delivery of the UBOX from the pick up location was messed up (which includes MOVING HELP) they should be renamed to MOVING HELL for us. Absolutely pathetic service, nobody knows the process/ systems...everybody claims to be new and need to do so many follow ups to get the basic job done.Never Expected from UHAUL to be having such pathetic level of service and people. will never recommend anyone for this service. NEVER.!!! My box is still in transit so don't know how it will arrive and whether there would be another surprise waiting for me here at the final point too... hoping for 1 as per experience so far ..but will wait... as i am stuckGARGI M.
Personnel amical.ALINA S.
The customer service rep was extremely friendly and helpful! She gets an A+EMILEE H.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.Janet M.
Sadly, my mistake was to trust the company. I neglected to verify the mileage before taking my rental and was charged for driving exactly twice the miles I actually drove. I don't know if the odometer was double counting the miles or if an employee marked the initial starting point incorrectly -- either way, it is completely my fault for not checking it before driving off. However, a business should not take advantage of customer trust/inattentiveness and I will never make this mistake again because I will never use this company again. My girl scout troop rents a truck every year at this time to transport our cookies and this was the first time I had an issue like this. This was also the first time I used a new location. The staff was extremely friendly and the vehicle was quite nice -- neither of which make it okay to engage in underhanded business practices.NADIA M.
best experience with Uhaul to dateCHRIS A.
Le client n'a pas laissé de commentaire.TERRETT D.
Le client n'a pas laissé de commentaire.MATT P.
Le client n'a pas laissé de commentaire.MARIO S.
The staff was mindful of my needs and was proactive in making sure my truck would come out of there location, since I had to also unload a climate controlled unit also at this location.TRISTAN G.
Le client n'a pas laissé de commentaire.Amy W.
Le client n'a pas laissé de commentaire.KELLY K.
Le client n'a pas laissé de commentaire.andrew W.
All employees were very professional. The young man who got me all hooked up Sat morning was exceptional. Excellent service à la clientèle.david W.
Le client n'a pas laissé de commentaire.CLAIRE M.
More staffLauren C.
Le personnel était amical et serviable.JOSE C.
Old guy was rude. Young guy was nice.JAMES C.
GREAT CUSTOMER SERVICE!Karl F.
Le client n'a pas laissé de commentaire.SHARON M C.
Le client n'a pas laissé de commentaire.robert P.
The best experience I've had with a rental. The truck was in excellent condition!STEVE L.