Évaluations des clients U-Haul Moving & Storage of Northborough

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Northborough

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Martin G. le

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Le client n'a pas laissé de commentaire.

Michael E. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Le client n'a pas laissé de commentaire.

Adam F. le

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Le client n'a pas laissé de commentaire.

Richard z. le

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Very nice people, very friendly. Storage area is vey clean, very nice

Richard Z. le

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Very clean and big

Patricia H. le

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Everything was terrific. Thank you for everything. You have a first rate establishment and business.

Zhihong Z. le

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Le client n'a pas laissé de commentaire.

Artur P. le

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Le client n'a pas laissé de commentaire.

Klejdi B. le

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Customer service

Eric V. le

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Le client n'a pas laissé de commentaire.

Steven F. le

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Only problem I have is I returned equipment same day and notified you online due to after hours of drop off. I understand that I rented for 2 days but finished in one day. Chatted with online rep and said all set. Still charged 2 days

Ryan G. le

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Overnight drop off service fee was not explained at pickup. I’ve never rented from uhaul without having to call and dispute bogus chargers. This experience was no different.

Diane B. le

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Terrific customer service. This is where we always rent from. Looking forward to using their self-storage facilities!!

William F. le

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Best in the industry

Steven W. le

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Easy peasy.

Mark F. le

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Le client n'a pas laissé de commentaire.

Brian M. le

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Great experience renting a unit for 5 months. Staff was always helpful and courteous. They took the time to say hello and wish me a good day.

RJ G. le

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Le client n'a pas laissé de commentaire.

Brian M. le

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Le client n'a pas laissé de commentaire.

Robert R. le

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Le client n'a pas laissé de commentaire.

Sharon N. le

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Staff was wonderful! Very friendly!

Gustavo D. le

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Le client n'a pas laissé de commentaire.

LINDSAY F. le

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Le client n'a pas laissé de commentaire.

Keith T. le

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I went to have a hitch installed and was told it would take about 2 hours. I had to wait as the location was an hour from my house. After 2.5 hours, your employee came to get me. He said that he snapped a bolt and he could not get another one out and that I would have to take it to a mechanic to get them out before he could continue. That cost me $60 dollars because your employee didn't have the tools to complete the job. My mechanic took care of it in about 45 minutes. Then I had to go back to UHaul to have the hitch installed. The employee told me it should take about an hour to complete. It actually took him 2.5 more hours. I took two days out of work for this and I'm not very happy at all not to mention I had to spend an extra $60 to fix your employees mistake.

Duncan S. le

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Just keep doing what you're doing and hang on to your great employees.

James S. le

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Johnny was great. But the computer system was not working very well. could not rent a trailer without making a reservation first. Took way longer than it should.

Paul R. le

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Le client n'a pas laissé de commentaire.

Jorge M. le

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Le client n'a pas laissé de commentaire.

Kristin R. le

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I know there is always room for improvements, so many would say, but I feel that this location had great customer service, and the personality is great, I would say just keep doing what your doing. :) Thank you.

Martin F. le

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Jose, who installed my hitch and bike rack (even putting together the bike rack for me from the box), was excellent and went above and beyond in service.

carol C. le

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I got to the appointment early and they took me right away. They were very professional, courteous.

Marie A. le

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I would like you to have the program for all the trucks there pick up at Northborough and drop off anywhere in Mass. like some places have that option.

Sergey D. le

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Car was a bit dirty, and personal was far from excellent, they were doing everything very slowly, while there was a line of 6-7 people, waiting for their assistance, the were walking out the doors, and was moving literally very, very slow.

Erik D. le

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If I was in the market, the only thing I'd be looking for is covered or enclosed auto storage. Or actually if available, enclosed auto trailers for rent. Otherwise my experiences and the availability of equipment and services has been great.

Gary S. le

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I was charged an "after hours cleaning fee" for no reason ... the truck was returned the night before it was due and I have never been charged this type of fee before and I drop the truck off at night every other time ... I want this charge refunded immediately.

Douglas G. le

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Le client n'a pas laissé de commentaire.

Ronak P. le

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Le client n'a pas laissé de commentaire.

Mark C. le

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Excellent

janice m. le

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Experience was above and beyond fantastic! Was very exhausted and was helped quickly and most efficiently! My furniture is safely stored and I am extremely satisfied. Would definitely recommend

Paul S. le

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First person I dealt with was very quivk and explained everything. However when I came back to actually drop off trailer. The young lady was like hiding behind counter talking on her cellphone.

Christie C. le

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Clean facility, easy access to storage units and resourceful staff. Thank you!

Qian Z. le

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All the staffs I met are kind and helpful.

Mark C. le

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Excellent representative of the Uhaul brand and local business. I actually told of Kyle Howard what a great job he had done. Very professional. As a business owner he impressed me.

MARC V. le

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Sandra is amazing! I have know her for 20 years and she represents UHAUL with so much professionalism and knowledge. Always a pleasure to work with her. Thank you

Bertrum D. le

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Great staff

Robert O. le

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The friendly staff are awesome! They really make a customer feel welcome. They're also so knowledgable on supplies that you need for a move. The facility is great too.

Bertrum D. le

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great employes fiinally found someone who knows hat there doing.

douglas g. le

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Very well organized facility. Will definitely use this place again.

Kevin H. le

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Everyone was very nice and helpful.

Joseph R. le

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Made reservation via web site. When I arrived, more information was required. Why not allow this to be entered on the web, or at least give an indication of what information was required?

tom g. le

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A pleasant experience all around

robert o. le

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The staff was very nice. Facility is clean and very convenient. Thank you

CHARLES G. le

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I never contracted or used this facility!

Courtney S. le

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Incredibly helpful!

maragret D. le

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Sandy really helped us out of a jam ! Would go out of my way to use this location again , THANKS

jill m. le

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All staff were wonderful!