Le client n'a pas laissé de commentaire.ROBERT F.
Customer Reviews for U-Haul Moving & Storage of Northridge
Pour nous contacter
Northridge, CA 91325
(W Of Lindley)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.Leonard T.
Le client n'a pas laissé de commentaire.Kobi P.
Le client n'a pas laissé de commentaire.David C.
Over all I was very satisfied, the imployees where very communitive and happy to help. When I got there I had to wait behind someone else that took about 10 min to complete check in. My only suggestion would be to train more of the workers how to check people in to make the process go faster. As soon as I was done with the check in my equipment was waiting for me outside and I was on my way.Joseph G.
Very good service.PATRICIO C.
Great Service!VICTOR L.
Le client n'a pas laissé de commentaire.Daniel P.
Le client n'a pas laissé de commentaire.John D.
From the security guard, all employees to the manager- everyone were cordial, knowledgeable and friendly. The service that was given to me was quick and on time. I had a great experience. I was impressed.Dora D. | Expérience générale
Staff is always helpful and I highly recommend this location.BENJAMIN W.
your app is flaky. It disconnected multiple times and did not allow me to complete the checkin process and take pictures. During checkout, I had to restart 3x before it finally worked. That's a horrible user experience.Payam T.
Let Costemer to park their car inside at list one our, before they pick up, instead of offering them to park outside on the street.Movses M.
Not friendly staff. Furniture dolly wasn's available even though I had booked it. The appliance dolly was not in the truck. I had to go around and ask staff where my dolly was. He pointed at a dolly far from the truck. I had to go pick the dolly put it in the truck and after all these, look for the key that they had tossed it somewhere inside. I would fire these staff in a blink.Mansour A.
Fuel was not at correct level AC was turning on and off on vehicleElvin C.
Wonderful & very knowledgeable staff. They did an excellent job & they made everything super easy, your in & out in 5 minutes or less. I highly recommend this Uhaul location. Thank you so much for your service, appreciate it! J. FosterJocelyn F.
Inform customers that round trip u-hauls are more readily available then one way U-Hauls.Jeremy K.
Nothing. The gentleman in the yard was professional and very helpful. Did not give up when my headlights didn't turn on the trailer lights. He got a test light called for an assist and got me on the road and on my way safely. This gentleman is an asset to your company as far as I am concerned. The whole team was professional and courteous it was a pleasure to deal with them and I will be back definitely. I am very disappointed that I did not get the gentleman's name that was helping me, but I was impressed nonetheless. Thank you. Edward PeÃ±aEDWARD P.
Le client n'a pas laissé de commentaire.Carlyle E.
Le client n'a pas laissé de commentaire.JOSUE M.
Le client n'a pas laissé de commentaire.Laurie G.
Great customer service. Very easy. Will use again.Brian W.
Le client n'a pas laissé de commentaire.Jeanne F.
Fast courteous and very respectfulJOSE R.
Very professional , will recommend. Thank youByron C.
Le client n'a pas laissé de commentaire.MINAZALI P.
Employees are wonderful!Kimi P.
Le client n'a pas laissé de commentaire.Christopher C.
Le client n'a pas laissé de commentaire.Brenda N.
Everything was good. Louis Villa was polite and courteous. Hector was courteous and very helpful. Good experience.GEORGE F.
Quick and professional service at the Parthenia location. Wonderful staff and hard working!GENNY M.
During COVID and mandates, the lack of personnel to enforce mask wearing was non existent. All the staff are very nice, but you can tell they're over it. The staff did go over and above to make my experience great. The return staff even tried to upsell me on propane and I think I'll actually go back for it!KEVIN P.
Le client n'a pas laissé de commentaire.KAROLY V.
Le client n'a pas laissé de commentaire.NEVIN P.
Le client n'a pas laissé de commentaire.LUIS A.
Only problem I had was dropping off the clerk was very slow and seem to not know what he was doing.ANITA K.
Le client n'a pas laissé de commentaire.CHARLES A.
The vehicle performed as expected expect the interiors the truck was very dirty. The interior should have been cleaned & sanitized, after every user , especially during this the CCP Covid-19 times.John U.
Le client n'a pas laissé de commentaire.ERIKALILIANA R.
Just keep doing what your doing.Brian P.
Le client n'a pas laissé de commentaire.MARIO C.
Le client n'a pas laissé de commentaire.DYLAN F.
Le client n'a pas laissé de commentaire.CHIRAG V.
Le client n'a pas laissé de commentaire.Dayna M.
Easy, quick. Ordered online and was a very seamless process. Would definitely recommend.RICHARD M.
Le client n'a pas laissé de commentaire.Kobi P.
Le client n'a pas laissé de commentaire.Wassi M.
The store manager Luis is exceptional. Always willing to listen and help to all my needs. This is why I have so many of my local reps using the facility. His associate is amazing as well.Eli Lilly C. | Expérience générale
Everything was good except the fact that the elevator is always broken. I've spoke with other renters and they also stated the same. What's the point of having an elevator to make it convenient for your customers if it's not functioning all the time.Elizabeth V. | Expérience générale
Manager was a jerk.TONY M.
There was a miss understanding. We were told the trailer could be returned the next day and dropped off after hours. Which we did. We were charged for the extra day which was understandable. When I spoke with Uhaul I asked for parthenia store to contact me regarding the misunderstanding. No call back but there sure was a quick 20 $added to my bill plus the extra day charged to my credit card. Staff needs to be clearer on return policies and the extra charges which may occur. Thank you Carole Hart 818-269-4555.Carole H.
The the manager Luis and other employees were very helpful and considerate. Their assistance when things became a bit difficult was way above expectations. They went out of their way to handle my situation.Marcos M. | Expérience générale
Le client n'a pas laissé de commentaire.WAYNE C.
The team was very thorough and helpful!Yaell O.
Love this location! They always have the truck I reserve and it's clean and ready to go. Friendly people working there too, no hassles, no drama.DAWN K.
Le client n'a pas laissé de commentaire.ALBERTO P.
Rental was way too expensive especially for a local move. For what I paid for the rental and gas I could have had movers do all the work for a similar price.Gregory H.
This Uhaul location on Parthenia restores my opinion of Uhaul. EVERY employee at this location was great and attentive. Check in was easy and they communicated everything in email and text. Very efficient. I used to rent uHauls all the time from the Devonshire Uhaul and the service there was beyond horrendous.LINSLEY M.
Counter waits are usually a little long. Don't know if there's a cost-effective way to fix this. Pre-registering my photo sped things up a little. Maybe, like banks and airlines sometimes do, have someone walk the line and sort the waiting customers' needs.Robert M.
Le client n'a pas laissé de commentaire.ALEX A.
Le client n'a pas laissé de commentaire.Kobi P.
Great experience in every way... Thank you!Brent M.
Le client n'a pas laissé de commentaire.Magdalena M.
Stop double booking. I got booked for a 20' truck and then got switched to a further location. And received 3 different calls saying different info about one way and round trip possibilities. Ended up canceling that. This was through my wife's account. THEN I book for an appliance dolly and when I show up they say that the dolly is already reserved for someone else and have to spend time, gas, and mileage going to a different location. Get your shit togetherJorge C.
Le client n'a pas laissé de commentaire.GEORGE A.
Le client n'a pas laissé de commentaire.JUSTIN G.
Le client n'a pas laissé de commentaire.CELIA S.
Le client n'a pas laissé de commentaire.NATALIE S.
Great customer service, and very good equipmentHelena S.
Le client n'a pas laissé de commentaire.Aileen E.
Le client n'a pas laissé de commentaire.Robert M.
Let me tell you that this facility including the staff is an excellent reputation for U-Hal, thank you.Marc S. | Expérience générale
Le client n'a pas laissé de commentaire.jeff S.
Very godo service i rally happyLUIS G.
Le client n'a pas laissé de commentaire.ARTHUR G.
You might want to consider installing cameras for big trucks it's really hard to reverse without a camera in the back of the truckHatem M.
There was only one thing that I thought was really weird. It looked like the person that helped was using a personal cell phone to scan my ID into the system and I did not feel very comfortable about it.Rodrigo M.
Le client n'a pas laissé de commentaire.Deimante M.
Excellent service by all persons that helped meRUFINO E.
Great job LuisDonald C. | Expérience générale
Le client n'a pas laissé de commentaire.Erica F.
Le client n'a pas laissé de commentaire.WILLIAM M.
Le client n'a pas laissé de commentaire.Monsoor K. | Expérience générale
Le client n'a pas laissé de commentaire.PEJMAN M.
Le client n'a pas laissé de commentaire.JOSEPH K.
Very friendly staff and helpful and fast to install my hitch awesome experience definitely will be back for my rental needs ðŸ˜€ðŸ‘ðŸ‘ðŸ‘ God BlessRenata M.
I was in and out in 15 minutes with my reservation. Check out was fast and courteous . And check in with Chris was even better. Dude was friendly and very efficient.ROBERT L.
Thank you for your corporation and kindness for the period my stuff was in your storage!GRACE N. | Expérience générale
Le client n'a pas laissé de commentaire.CATHERINE A.
Le client n'a pas laissé de commentaire.Kobi P.
Le client n'a pas laissé de commentaire.Marilyn A.
Great service!James W.
Le client n'a pas laissé de commentaire.TIARA W.
Great customer service â€¦ will for sure come backMOUSA Z.
Le client n'a pas laissé de commentaire.VIKEN K.
I believe I was overcharged I had the truck for 16 days and I was charged for 17 daysREZA S.
Keep it up. Your great service is appreciated.MICHAEL C.
Nice professional customer service.EDGARDO G.
Some extra charges I wasn't expectingRoldan H.
Le client n'a pas laissé de commentaire.Phani P.
Le client n'a pas laissé de commentaire.Juan Z.
Le client n'a pas laissé de commentaire.Nuwan P.
first of all what location are you asking about??? I rented a truck on a Wednesday. I booked another truck for that Saturday. NO ONE ever showed up to open the OXNARD street location in Woodland Hills on Saturday. They made me drive to another location in Northridge 2 hours late. I received a embarrassing 50,00 $ creditJoseph P.
Le client n'a pas laissé de commentaire.Irving R. | Expérience générale
Le client n'a pas laissé de commentaire.RANDY L.
Le client n'a pas laissé de commentaire.KOBI P.
Le client n'a pas laissé de commentaire.Isaiah W. | Expérience générale
Excellent costumer service by Luis Villa and Jose, the location is very clean, organized and safe.Marc S. | Premières impressions
Le client n'a pas laissé de commentaire.DEXTER C. | Expérience générale
Le client n'a pas laissé de commentaire.Hadyn F. | Expérience générale
My experience using U-Haul was great the manager and the service staff were very knowledgeable. Provided excellent customer service when above and beyond in order to ensure that I was able to receive the services that I needed I am very grateful that they took the time in order to help me to make an educated decision.CHRISTY K. | Expérience générale
Le client n'a pas laissé de commentaire.Johnny M. | Premières impressions
Thank you for your convenient services throughout my entire trip from east coast to west coast (Los Angeles). It was a very enjoyable trip for me and I will do it again in a heartbeat. Sincerely Shahrokh BaharlooShahrokh B. | Premières impressions
All the staff was very helpful and friendly, made our experience a great one. Merci.Lorena U. | Premières impressions
Can't complain. Awesome people!ANNALEE B. | Premières impressions
The staff was incredibly helpful, courteous and professional. I have rented from this location before and the reason I will always come back is the staff. I have had interactions with 7 staff members and they were all great. The storage space was dirty ( had previous items in it) and the staff took care of it immediately. The storage facilities have issues. The entrance to the space itself is too small. The space measurements are not accurate. Due to the way it's constructed it's not a full 5x10.ANTONY Y. | Premières impressions
Le client n'a pas laissé de commentaire.leslie b. | Premières impressions
Le client n'a pas laissé de commentaire.Monsoor K. | Premières impressions
Luis was very helpful in getting me set up as your reservations line person (the 800 number) totally screwed up my reservation and consequently two of the spaces I reserved weren't and were no long available. But Luis got me set up, and even had an extra space, which I needed at the last minute. So, all good.Bruce Stewart K. | Premières impressions
Le client n'a pas laissé de commentaire.TIFFANY S. | Premières impressions
Excellent and quick experience all around.angie r. | Réservation
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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