Customer Reviews for U-Haul Moving & Storage of Northridge

7 109 évaluations

18160 Parthenia St   Northridge, CA 91325
(W Of Lindley)

(818) 993-7470

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(818) 993-7470

18160 Parthenia St
Northridge, CA 91325
(W Of Lindley)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Staffs were friendly, explained and processed my move in transaction clear and efficiently.

JUIYUAN W.  |  Premières impressions 
Évaluation :
1

No parking - and nothing close in the neighborhood either. Luis seemed mostly bored when he checked me out. No one walked me through the inspection, I was just pointed to a truck, and told to do self-check. After doing the inspection by myself, I found I could not exit the lot following the one-way pattern they had set up. Various equipment was stored all around the route, making it impossible to leave. I had to figure out a U-turn, and then exit the entrance. When I came to check in, pulling into the appropriate area, instead of assisting me, I was directed to do the 24/7 self-check in. Not sure why they have employees assigned to that area. To be fair, I was already annoyed when I arrived having spent more than an hour trying to pick up a truck at another location, then bein redirected to this one a few miles further away.

Paul R. 
Évaluation :
5

Should have at least 1/4 tank of gas...only had 1/16 tank at pick-up.

Sam W. 
Évaluation :
4

Rental location never answered their phone even after 35 mins. I mentioned it when I arrived and they didn't respond at all. Trailer was fine. Tried to do online return after hours and system was wonky. So I had to do it when I got home. Still a little wonky Overall U HAUL is great and I would use them again.

Mitch T. 
Évaluation :
5

Satisfied

Abdias R. 
Évaluation :
5

Charles was awesome during check in and Louis was awesome during check out. This says a lot because I usually don't remember names especially Italy 2 days later. I love this location. Friendly faces from the entire staff and professional! Thanks guys. Also there was a woman who helped me over the phone and she was awesome!!

veatrice H. 
Évaluation :
5

The customer service was excellent. I am so glad this service is provided to people who don't own a truck.

VALERYE S. 
Évaluation :
2

I have had a significant issue. First, the gas tank had a hole in it which ended up costing me four* the amount I should have spent on gas. When we reported it, we didn't receive any assistance whatsoever. I didn't feel like I mattered when I spoke about the hole in the gas tank, which should have been checked in Elk Grove. I later looked online and saw other people who have also made the same complaints. I request this to be looked into as the added costs ranked up

damallie K. 
Évaluation :
5

Nothing , Good Customer service skills inside and outside with Employees. Janette dislpayed Optimal CS skills. Josea was very informative. This U jail beyond exceptional. Thank You Consuelo H.

Consuela H. 
Évaluation :
4

I did not know before beginning to load the 5x8 enclosed trailer that the tie down rails would not work well with bungee cords or rubber straps. Rope works best. Otherwise the experience was good. U-Hauls pricing on supplies (tape, boxes, etc.) was very good.

Dean Z. 
Évaluation :
5

Every one was friendly. Check in and check out was quick and easy. Thank you Luis and team!

Richard C. 
Évaluation :
5

Have customer parking. Had to do street parking.

john B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JoseFrancisco S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jonathan A. 
Évaluation :
5

Louis the manager and his crew are outstanding and hard working.

NICK K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allen B. 
Évaluation :
5

Luis and Edgar are very professional and friendly They treat their customers with respect.

Todd B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel S. 
Évaluation :
5

Nothing I can think of at this time. Luis Villa and his staff took care of what I needed to obtain my rental and everything was smooth. If I asked questions it was explained and the truck I rented was perfect for what I was moving. What can you do? Keep up the good service!

Joey R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge L. 
Évaluation :
5

Excellent location, service & equipment.

Anuj G. 
Évaluation :
5

Good Location

Jon L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyray F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLORIA A.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

john u.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILIP L.  |  Premières impressions 
Évaluation :
5

General Manager was always professional and curteous. And, most accomodating wspecially, during Covid years. Je les recommande fortement. 

Paul O.  |  Expérience générale 
Évaluation :
1

Very rude and unorganized employees, ill choose another company next time

Michael W. 
Évaluation :
5

Great service, great staff

Rosaura O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Victoria G. 
Évaluation :
3

I don't like the new check in…$25,00 to check your $19 truck in… Not good…

Andre M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer R. 
Évaluation :
5

UHaul makes moving affordable and although the process is grueling (moving that is) the equipment really helps

Frieda M. 
Évaluation :
5

Even though I exceeded the time that I needed the equipment for U-Haul is very understanding and they're really concerned about how long I need and they're really understanding

Mark A. 
Évaluation :
5

Quick efficient service with numerous trucks and supplies available.

Lana A. 
Évaluation :
5

Amount of gas needed to reimburse is confusing

Cesare A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pedro A. 
Évaluation :
4

The people who are working there need to make sure that the customer's info is correct. They spelled my last name wrong and my email wrong, and they did not double check with me if my info was correct. I don't have a track record other than the contract paper they gave me and my phone number. Other than that, the truck they lent me was clean, and I made sure to leave it clean.

mARC C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shant K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jiblet C. 
Évaluation :
3

Overall experience was good The staff when we received the track was pleasant Bit when we returned the equipment his name is Alexander has no customer service at all rude Does. It seem to like or happy in what his role is. The supervisor however was nice and professional.

Leonidas B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ernesto R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERARDO V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalie S. 
Évaluation :
5

Fix your frigging APP! I tried for the longest time and I am tech literate. When I am logged in on both my PC and my phone and am looking at my order and the APP says "cannot find anything associated with this account, you have an issue!!!

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Damon R. 
Évaluation :
2

I been charged for the gas refill 4 gallons , total $56 RIDICULOUS !!!!

Leon Y. 
Évaluation :
3

Van was clean but had some squeaking when braking. I'm not sure how often the vehicles are checked for maintenance but something to consider if you're going long distance. I didn't mind much as I was just moving down the street. Dolly seemed like it was on its way out as well but got the job done. I had a good experience with the staff however Uhaul's system was not working properly which did complicate things. I could not get through check in or check out in their website. The internet did go down while I was at the facility which caused everything to go a bit slower that day than usual. But that aside everything got done and staff was helpful when needed.

Summer T. 
Évaluation :
5

The associates was kind and very helpful. I also shared a storage unit and was able to obtain my items. I purchased a U-Haul lock and went to return it as I did not think it fit the truck lock. The associate told me I had the best lock but there was a trick. He was so kind enough to come out and show me the proper way to place the lock. Thank you for going above and beyond my expectations.

Catherine V. 
Évaluation :
5

Nothing I can think of!

Igaal B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elliot M. 
Évaluation :
5

Great staff...easy process

Mark C. 
Évaluation :
4

Just make it easier to return equipment online thank you

elmer R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adrian L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Armen S. 
Évaluation :
3

Transmission on the truck was wonky. And the staff pretty much seemed like they didn't want ot be there. Not the friendliest service.

Jorge G. 
Évaluation :
4

I couldn't find the key, cà lled a number.given to me by U-Haul and was.told a.new.one.would cost $70-$200. Then she looked closer & said there was no charge. I couldn't believe it! My day bad already been a nightmare and just like that I my stress level improved dramatically.. I was so grateful & emphatically thanked her several times over the next few minutes. Here's the problem...I opted for the $5 safe ride thing because it was highly recommended but didn't know what it covered & it never occurred to me that was the reason the key was "free" & you'd think that somewhere along the line the rep would mention it was covered under the Safe Ride option I chose. I left a beaming 5-star rating about it but now I have to edit. When I returned the van the young man made some calls trying to figure out why I wasn't charged & maybe ten minutes passed when he was told about the safe Ride plan which was when I found out why the key.was.free. Again, I should have been told why which would've saved more time. Having said this, I must take some responsibility for the issue as I did purchase the feature & should have been up to speed regarding coverage.

Dominic P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terry L. 
Évaluation :
5

Uhaul has over the years helped my business grow. I would say Uhaul could possibly have more equipment available to rent such as tools. Just a thought.......nevermind Uhaul is great as is

Ernesto M. 
Évaluation :
4

We are glad there is now both an entrance and exit. The last time there was only one entrance and exit, which made it hard to return the vehicle.

Victoria L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FIKRET S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ramona G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

enrique T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEONARD T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT P. 
Évaluation :
4

The truck I used (a 15') had some definite issues - way too quick "accelerate" when you barely touch the peddle and then massive quick jolty downshifting when you brake. Other than that it was perfect. All the employees were helpful and great.

Paul S. 
Évaluation :
3

The cargo van we rented was clean but it smelled so strongly of pot when I picked it up!! . How did the staff who cleaned it before we got it not notice that!! When my staffer was loading the van an hour later that was the first thing he said to me.. We had to air it out for 4 hours!! it was not like it was hard to miss. should have been sanitized before we got it.

amy J. 
Évaluation :
5

All great

Igor G. 
Évaluation :
5

none all the service are good

Juan F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marius A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oscar D. 
Évaluation :
5

Friendly staff and very helpful.

Alex C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Xavier R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arnel C. 
Évaluation :
5

The staff at the return was great. Forgot a parking permit and the employee saw it and kept it to side for me to come back. Just overall a great experience.

Mitchell R. 
Évaluation :
5

Check in/out person was excellent. Helpful, fast, good natured, thorough. He represents you well. You are lucky to have him.

EMORY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIAN O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sean W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Massimiliano T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leo D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WALTER D. 
Évaluation :
4

I pulled in 10 minutes after closing expecting to do an after hours check in but an employee who was clearly on his way out for the day came and helped disconnect and check in my trailer. Above and beyond these days. Most people would have just gone home. Merci.

jim D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Armen O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sergio V. 
Évaluation :
4

Very fast hook up and return!

Damian C. 
Évaluation :
5

great staff

dawn L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pablo O. 
Évaluation :
5

They were great. Had an appointment for a car hauler trailer. Showed up early for the truck inspection and they took me early. Returned the trailer in the wrong way (entrance driveway is west, exit is east) but he moved some dollys and all done.

Gene G. 
Évaluation :
5

Excellent service and super nice employees. Great experience.

Amy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Masoud B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kobi P. 
Évaluation :
5

I like these guys. They are very kind.

Leonard T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Igaal B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnny M. 
Évaluation :
4

was blocked in for more than 15 minutes, and still had to leave thru the entrance.

Shane W. 
Évaluation :
5

The staff here do their job efficiently.

Keeneth C. 
Évaluation :
5

Nothing! Everything was great...

Jeff K. 
Évaluation :
5

Great service

richard t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ada T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANNALEE B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frieda M.  |  Premières impressions 
Évaluation :
5

They served their purpose.

Fatimah A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin E.  |  Premières impressions 
Évaluation :
5

Ray was cool. He showed me around and was prompt in handling issues identified or questions about access.

Sarah M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILLIP D.  |  Premières impressions 
Évaluation :
4

Would use again if needed. Was there for a few years and never had a problem to speak of. Excellent service and staff. Thanks for everything and keeping my belongings safe!

CONNIE P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAMON A.  |  Premières impressions 
Évaluation :
5

We were there way longer then we expected with such a small load, but I can not thank the team enough and special acknowledgement to the Manager Luis who went beyond and over to assure I did not have to worry and our property would be fine. Customer Service and Management skills were challenged and he's exceed  plus. Means a lot and UHAUL should be honored to have you represent them.

Theresa R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

COLIN M.  |  Expérience générale 
Évaluation :
4

Everything was cool no problems

Keith H.  |  Premières impressions 
Évaluation :
5

I wish every uhaul locations had employees like the Northridge location. They were extremely professional, helpful, and went out of their way to make sure I have everything that I need. Congratulations on hiring the most caring staff. I thought they owned the place. Please make sure they are recognized for their hard work. Lilly Sardari

LILLY S.  |  Expérience générale 
Évaluation :
5

Great, attentive staff

Matt S.  |  Premières impressions 
Évaluation :
5

Nice facility

Ronald B.  |  Premières impressions 
Évaluation :
5

just wish the location had more parking.

Cherie C.  |  Premières impressions 
Évaluation :
5

Muy buen servicio, amables atentos un lugar limpio lo recomiendo 👌🏻

erika a.  |  Expérience générale 
Évaluation :
5

The light switch timer would go off in 20 mins. Would be nice if it could be left on and switched off when finished

angie r.  |  Expérience générale 
Évaluation :
5

The owner was helpful and went out of his way to help me with my situation. He was great!

leona h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daniela B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Natalie M.  |  Expérience générale 
Évaluation :
4

The facility and service were excellent. Securing a spot to load/ unload is at times difficult due to the other vehicles on the lot.

Kelly T.  |  Expérience générale 
Évaluation :
4

I rented a locker for about six years. I like the security arrangements, and that the building was climate-controlled. The only issue during that time was once when I found that water had seeped into the back of the unit. The manager was not as helpful as he could have been, simply telling me to record any damages so an insurance claim could be filed. Fortunately the damage I found was minor. However, facility management showed no interest in investigating the incident in order to prevent it from re-occurring.

GREG M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anahita G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DEREK B.  |  Expérience générale 
Évaluation :
5

I checked other places and this one was by far the better choice. ALL the staff have been very polite, professional and helpful! I would DEFINITELY recommend!

Linda E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorena U.  |  Expérience générale 
Évaluation :
5

From the security guard, all employees to the manager- everyone were cordial, knowledgeable and friendly. The service that was given to me was quick and on time. I had a great experience. I was impressed.

Dora D.  |  Expérience générale 
Évaluation :
5

The store manager Luis is exceptional. Always willing to listen and help to all my needs. This is why I have so many of my local reps using the facility. His associate is amazing as well.

Eli Lilly C.  |  Expérience générale 
Évaluation :
2

Everything was good except the fact that the elevator is always broken. I've spoke with other renters and they also stated the same. What's the point of having an elevator to make it convenient for your customers if it's not functioning all the time.

Elizabeth V.  |  Expérience générale 
Évaluation :
5

The the manager Luis and other employees were very helpful and considerate. Their assistance when things became a bit difficult was way above expectations. They went out of their way to handle my situation.

Marcos M.  |  Expérience générale 
Évaluation :
5

Let me tell you that this facility including the staff is an excellent reputation for U-Hal, thank you.

Marc S.  |  Expérience générale 
Évaluation :
5

Great job Luis

Donald C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monsoor K.  |  Expérience générale 
Évaluation :
5

Thank you for your corporation and kindness for the period my stuff was in your storage!

GRACE N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Irving R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Isaiah W.  |  Expérience générale 
Évaluation :
5

Excellent costumer service by Luis Villa and Jose, the location is very clean, organized and safe.

Marc S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEXTER C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hadyn F.  |  Expérience générale 
Évaluation :
5

My experience using U-Haul was great the manager and the service staff were very knowledgeable. Provided excellent customer service when above and beyond in order to ensure that I was able to receive the services that I needed I am very grateful that they took the time in order to help me to make an educated decision.

CHRISTY K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnny M.  |  Premières impressions 
Évaluation :
5

Thank you for your convenient services throughout my entire trip from east coast to west coast (Los Angeles). It was a very enjoyable trip for me and I will do it again in a heartbeat. Sincerely Shahrokh Baharloo

Shahrokh B.  |  Premières impressions 
Évaluation :
5

CARLOS A was super polite and helped us with all our needs and concerns

Olga O.  |  Expérience générale 
Évaluation :
5

All the staff was very helpful and friendly, made our experience a great one. Merci.

Lorena U.  |  Premières impressions 
Évaluation :
5

Can't complain. Awesome people!

ANNALEE B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NAPOLEON O.  |  Expérience générale 
Évaluation :
5

I Love all deal with u haul always 💕

Nabih E.  |  Expérience générale 
Évaluation :
4

The staff was incredibly helpful, courteous and professional. I have rented from this location before and the reason I will always come back is the staff. I have had interactions with 7 staff members and they were all great. The storage space was dirty ( had previous items in it) and the staff took care of it immediately. The storage facilities have issues. The entrance to the space itself is too small. The space measurements are not accurate. Due to the way it's constructed it's not a full 5x10.

ANTONY Y.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leslie b.  |  Premières impressions 
Évaluation :
5

There's no comments that U-Haul could control . The parking is challenging because most customers don't take others in consideration when they park their personal vehicle.

William H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNY R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monsoor K.  |  Premières impressions 
Évaluation :
5

Luis was very helpful in getting me set up as your reservations line person (the 800 number) totally screwed up my reservation and consequently two of the spaces I reserved weren't and were no long available. But Luis got me set up, and even had an extra space, which I needed at the last minute. So, all good.

Bruce Stewart K.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hayk A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eugene M.  |  Expérience générale 
Évaluation :
3

Elevator was broken for over a week. Had to use stairway to take items to and from unit. A total inconvenience

Terrence J.  |  Expérience générale 
Évaluation :
5

You guys doing great these day & I appreciate your services & will recommend all my friends to get your excellent & perfect @ anytime they need .

Shane M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eugene M.  |  Premières impressions 
Évaluation :
5

I would like to thankthe Manager, Luis %. I sincerely feel that he extended me courtesies in accordance with my situation. Luis and his professionalism, and politeness did not go unnoticed. I hope that Luis' Superiors get to see these comments because he is definitely well deserving of the highest commendation within the scope of his job. He took my circumstances into consideration and assisted me with a Smoove move out. His staff was also accommodating and should be commended as well. In all sincerity, Helene Taylor.

HELENE T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM H.  |  Expérience générale 
Évaluation :
5

Want Sundays open at 8am.

DOUG H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Annabelle R.  |  Expérience générale 
Évaluation :
5

Muy buen servicio por parte de sus empleados y muy buen lugar para rentar camiones y lugar de storage

jose e.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIFFANY S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chelsey L.  |  Expérience générale 
Évaluation :
3

The only problem I have is with customer service horrible horrible unprofessional, customer service need to do better Idid not get what I ordered. and I made my reservations months Earlier customer service was horrible. Management was horrible.

ANITA K.  |  Premières impressions 
Évaluation :
3

The main problem with this location is that access to the loading dock is dususlly difficult. There's very little customer parking and often employees and customers who are not actively using the loading dock are parked in the spots in front of the loading dock. Personally once I have unloaded I move my car so that somebody else can unload while I'm inside the building. There should be some signage encouraging others to do the same.

Adrian D.  |  Expérience générale 
Évaluation :
5

Everything was awesome except the line was long .I have bad knees lol other then that you guys was Exceptional

Judy T.  |  Expérience générale 
Évaluation :
5

I have used your services before. But yet the parking seems to be dirty all the time. I think your staff can be some what friendly. We as customers don't go In to your uhual store and expect anything for free. But we expect customer service with a smile. Everyone seems uptight every time I go to your store. Including the manager or the general manager. I think warm welcome goes a long way. Sincerely A long time customer

Jilmar V.  |  Expérience générale 
Évaluation :
4

24hr access would make it that much better. Other than that, much appreciated doing business here.

jacob S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANN Y.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Julie W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine M.  |  Expérience générale 
Évaluation :
5

The staff is amazing. I will never store anything anywhere but with Uhaul! Thank you

SACHA P.  |  Expérience générale 
Évaluation :
5

Couldn’t enter the gate come to find out I had to go to an other area thanks to the managers help it was quick and simple.

luis jr v.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alina C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CASEY W.  |  Expérience générale 
Évaluation :
5

Really nice and professional staff. Preferred entry and exit driveways could be better marked as it's not obvious that west driveway is preferred for entry and east driveway for exit.

Richard H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ellis B.  |  Premières impressions 
Évaluation :
5

It was great!

tasha o.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTIAN P.  |  Expérience générale 
Évaluation :
4

Quite a few problems with the elevator; slow and doors stick. Other than that, thumbs up!

Christy G.  |  Expérience générale 
Évaluation :
5

I barely got my storage today and I like how they have a loading and unloading dock. But yes they are a refer a friend rating.

Mariana G.  |  Premières impressions 
Évaluation :
1

Uhall is good place to rent truck but not as storage facility, i would not recommend it,the place is too busy, there is so much going on, no place to park, too complicated to get in or out of storage facility, i hope this can help improve the way you do business.

Houria M.  |  Expérience générale 
Évaluation :
5

Luis the Manager was very helpful.

Loresa M.  |  Expérience générale 
Évaluation :
1

My access card did not work and I was locked out after hours and stuck outside with all My stuff. The call number was disconnected so I could not contact any help and the call button on the actual door was broken too.

crystal c.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila L.  |  Expérience générale 
Évaluation :
5

Very professional, excellent customer service 10/10, will definitely recommend to friends & family. The carts for self service were very very convenient thank you! Uhaul made my move swift & easy.

RACHEL E.  |  Premières impressions 
Évaluation :
4

would like to work there

zoey d.  |  Expérience générale 
Évaluation :
4

We did not appreciate having to buy a certain type of lock when we had several other locks we could use. Also, the swiping of the card 2 times to get in and once when we came out was a pain.

patricia g.  |  Expérience générale 
Évaluation :
5

This is my go-to storage,I do recommend this location allot to my friends and family. Manager Luis an his staff, are extremely helpful. Respectful an on top of their game. Love it keep it up!

Eva Q.  |  Expérience générale 
Évaluation :
5

s/o

CHERYL D.  |  Expérience générale 
Évaluation :
5

All amazing thank you!

asaf s.  |  Premières impressions 
Évaluation :
5

I had this storage unit for 10 years while in Oregon and Luis could not have been any nicer and helpful After all these years it kind of felt like I broke up with Luis :( Thank you Luis Robbie

ROBBIE B.  |  Expérience générale 
Évaluation :
4

The yearly raise sucked. It should be an incentive for longterm residents that it stay the same but go up every year, so the new people then get that fixed rate.

BRANDON W.  |  Expérience générale 
Évaluation :
5

Great storage unit, easy access.

ANAIKA F.  |  Expérience générale 
Évaluation :
5

Friendly staff and very customer centric. I would highly recommend this location.

Craig A.  |  Expérience générale 
Évaluation :
3

Checking into the storage unit was a little slow.

ANAIKA F.  |  Premières impressions 
Évaluation :
5

Great employees. Very professional and knowledgeable

Michael l.  |  Premières impressions 
Évaluation :
5

Thank you all so very much! We appreciate all that you do!

Sara B.  |  Expérience générale 
Évaluation :
5

The staff was knowledgeable and VERY FRIENDLY!

jenessa c.  |  Premières impressions 
Évaluation :
1

The sliding key technology is so annoying. We would get in the elevator after checking in and it would say access denied, not checked in so we would have to keep going back outside to slide it.

SULLIVAN M.  |  Expérience générale 
Évaluation :
5

Made the out of state move and storage solution a breeze.

Leon J.  |  Expérience générale 
Évaluation :
4

Wish we could have accessed later in the evening. Having unit on ground level was a plus.

Lorna J.  |  Expérience générale 
Évaluation :
3

I also empty my storage unit out on the 12th, still haven't heard any thing back I should have a refund or taken off my rental on trailer I've call said they would get back with me, still nothing

Patsy S B.  |  Expérience générale 
Évaluation :
3

Very limited access to only one elevator which it worked poor and the only way up this needs to be addressed

Steven M.  |  Expérience générale 
Évaluation :
5

The uhaul staff was so helpful in working with our unique situation. Thank u uhaul!

cramer c.  |  Expérience générale 
Évaluation :
5

Very helpful during time of losing a family member.Thanks you to all the staff.

SHaron H.  |  Expérience générale 
Évaluation :
5

Everything was perfect in my opion

Elaine S.  |  Expérience générale 
Évaluation :
5