Customer Reviews for U-Haul Moving & Storage of Notre Dame
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

97 évaluations

1270 Notre Dame Ave   Winnipeg, MB R3E0P3
(Between Erin & Wall across from MB Hydro Enter via Notre Dame entry)

(204) 515-0861

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(204) 515-0861

1270 Notre Dame Ave
Winnipeg, MB R3E0P3
(Between Erin & Wall across from MB Hydro Enter via Notre Dame entry)

Services dans cet établissement :

Heures d’ouverture

Toujours ouvert sur votre téléphone intelligent

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It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

there was water dripping from above and all my boxes were wet, then it was difficult to make claims for my wet items.

Jefffrey Navidad  |  Expérience générale 
Évaluation :
1

Had paid for a locker that I was denied access to for discriminatory management and poor management

Kirk Cameron  |  Expérience générale 
Évaluation :
5

The manager, Krista, delivered excellent service!

Florence Eastwood  |  Expérience générale 
Évaluation :
1

My family is devastated after a huge financial loss after storing my entire belongings in U-Haul. My unit got broken into and vandalized by damage and theft 7 hours after moving in. NO cameras caught anything. NO alarms went off. NO police were called from the video monitoring that was advertised. I am out thousands of dollars and irreplaceable items from passed away family members. Perhaps U-Haul would consider a refund to help make up for our devastating losses. I can never get my father's tool box back. And ALL the parts for our beds etc were also in there so currently we have no beds and many other things.

diane marr  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael friesen  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rocelyn Radovanovic  |  Expérience générale 
Évaluation :
5

Thank you to a great manager who always took the time to assist me when I had problems. This made it easier and more comfortable to do business at this location.

Shaun Williams  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Cheryl Wood  |  Expérience générale 
Évaluation :
1

Supposed to be 24/7 access it was not. Had to bring a flashlight so I could see in my unit. Left my stuff for a couple months came back to it completely covered in mouse poop

Kairsti Fraser  |  Expérience générale 
Évaluation :
3

I was given an already occupied unit and had to wait to be assigned another vacant one. Also the alarm system in the building continued to ring when I opened my storage unit, so annoying and loud. However no one came to the facility while it was ringing, which was in the evening. Perhaps when I was assigned another unit the system wasn't updated?

Carmela Abraham  |  Premières impressions 
Évaluation :
4

Need to maintain lock storage unit sales held by costomers. First 2 out of 3 lockers I was issued was taken by another customer. I personally had to walk around warehouse to confirm which locker was actually available. This should not be the responsibility of customer but the uhaul staff to confirm which lockers was actually available.

tommy mayham  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny Globerman  |  Premières impressions 
Évaluation :
1

The facility was excellent. It was very easy to access and check in / check out was a breeze. However, my over all experience was very disappointing. I rented a UHaul truck to move my items to and from storage. When I initially arranged the storage unit I was unable to process the "free month storage rental" promotion. I contacted the general manager on May 27th and was assured this promotion would be applied to my June payment, which did not happen. I contacted the general manager again on June 27th when the payment was processed but to date have not received a response. I moved my items out of storage on August 19th.

Terrance Robinson  |  Expérience générale 
Évaluation :
1

I had to go back and forth and leave items that where gone when I came back

Marrissa Courchene  |  Premières impressions 
Évaluation :
5

Very happy with my experience here overall. Loved the carts for moving in and out, the accessibility and affordability as well. Easy to book a unit, helpful and informative staff available by phone. Only reason I'm moving out is because I've moved to a home with a large basement for storage. Will definitely think of UHaul again if I ever need a storage unit. I will also recommend this facility to anyone I know in need of storage. I use UHaul for all my moving and storage needs.

Rachel Petkau  |  Expérience générale 
Évaluation :
1

Needed the date changed rom aug 8 to august 1. wouldn't let me. I have rooms 2320 and 2322 and now there's another storage room for me. Probably at an additional cost. Now only gives me a week free not a month. And you can't get a hold of anyone there. Been 2 days and not 1 person has responded

sandy moar  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noah Baird  |  Premières impressions 
Évaluation :
2

It is in no way climate controlled

Helen Chorney  |  Expérience générale 
Évaluation :
3

The lock off of my locker was cut off. They had told me on end of May but I told them I was moving in July so can I please just leave it so I didn't have to buy a new lock. When I went to go and start my move, no one had text or left a message saying, by the way we asked you to remove your lock and you didn't, we have replaced it. Had I had at least a couple days notice my move could've gone a little bit smoother.

Alannah Flint  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CANDIS MILITERE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katrin Stedronsky  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna viar  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CANDIS MILITERE  |  Premières impressions 
Évaluation :
5

The online check-in process was very quick and easy. The facility was very clean and easy to navigate.

Terrance Robinson  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Rawluk  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oliver Maglaqui  |  Premières impressions 
Évaluation :
2

Definitely had mice in building which made it into our storage unit. Staff were always friendly but didnt resolve issues when they were brought up. In the course of 6 months there were multiple times i was unable to enter the building.

Jared Broesky-Fiel  |  Expérience générale 
Évaluation :
5

MUSKAAN ASSOCIATE WAS GREAT

LAURALEE BATER  |  Premières impressions 
Évaluation :
5

The web site/app to close out the storage unit expected several photographs of the unit but I was only able to upload one photo. Also, there were many (paint?) chips all over my unit from the ceiling in assuming. It was also required to sweep out my unit but I could not find a broom, dust pan or a garbage to empty it in. I found a wide floor broom on the main floor and used that but had no where to clean up those chips. Anyway, that's it

Jamie Schmidt  |  Expérience générale 
Évaluation :
4

The only item preventing from a fully positive experience was the presence of mice/feces in the storage unit. The presence of traps suggests it's an ongoing challenge. Was a good service otherwise.

Jason Fontaine  |  Expérience générale 
Évaluation :
2

Absolutely will NEVER use UHaul again. My storage unit was broken into and contents stolen within 24 hours of moving it in. UHaul's cameras do nothing and catch nothing. No police called. Zero protection for your stuff. Thieves freely walk in and out of building. U-Haul doe NOT tell you to get your own private insurance. So ya may as well lock your stuff in an old shed somewhere.

diane marr  |  Premières impressions 
Évaluation :
5

Everything went smooth. 😊👍

Ken Pangman  |  Premières impressions 
Évaluation :
5

This place is great and i like the loading ramp is the same height as the uhaul trucks so make off loading simple

John Rawluk  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fitsum Gebrehiwot  |  Expérience générale 
Évaluation :
1

I reserved a unit online and got the wrong unit for what I needed. Then I was sent to several other uhauls with the same situation. After about three hours I was forced to rent a unit that was to big for what I needed at 60 above quoted price. But I will say that ryaan the person helping Me went out of his way to get me a unit.

michael bousquet  |  Expérience générale 
Évaluation :
3

The family and staff was great, although the unit was over ran with mice, which had eaten through the side of and build nest inside my new , 3 month old 2000 dollar sectional couch. I called and advised the staff and learnt that I had no insurence coverage for this.

Jeremy Shaw  |  Expérience générale 
Évaluation :
1

My storage was broken into and I was left with damaged furniture and stolen property

Dezhere Policarpio  |  Expérience générale 
Évaluation :
5

Super clean and secure. Staff were incredibly helpful and patient as I moved in and leaned the keyless system. Have already recommended this spot to folks.

Katryn Hurst  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mela Avenvano  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James Chomolok  |  Expérience générale 
Évaluation :
4

I have deal with uhaul a few times and over all they have been an excellent company to deal with But I Did not like no office or staff on site . At notre dame location or The need to enter a code with every move . 1) enter code to let the building know your there. Second enter code to open door . Three enter code in elevator Unit had 30 days free but I was never comfortable going and it turned out we did not need it in the end. But again front office staff , Truck rental above average service

Mel Claeys  |  Expérience générale 
Évaluation :
1

You guys screwed up our free month then gave us a new free month then tried to charge us for 2 months when we weren't even starting to have to pay it and then you auctioned off our s*** for 70 f****** dollars so our experience is f****** sad

Cory Oger  |  Expérience générale 
Évaluation :
5

A little expensive for me and I wish I had 24 hours access. All of the rest is good.

Aleksandr Tsarev  |  Expérience générale 
Évaluation :
1

I reserved a storage unit and paid for it, when i went to the unit it was locked and occupied by another tennant. Getting this issue resolved took about 2 hours. Very dissatisfied with the service uhaul has given.

Jared Broesky-Fiel  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge Dimayuga  |  Expérience générale 
Évaluation :
5

Some garbage appeared in the 2nd hand portion the last week of my stay but otherwise everything was awet.

Nathan Koop  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy Shaw  |  Premières impressions 
Évaluation :
2

staff were great, helpful. but the app was so awful. for example, i booked a truck at 5pm one evening, and the app wouldn't show my truck reservation. this led me to wait on hold for 40 minutes, and have to waste another 25 minutes to get the truck. so it took 1 hour of my reservation time away. my storage locker was only available til 10pm that night, and i was unable to get to the storage locker before 10pm for my final trip. so this wasted hour made me have to pay for another truck a different day. this never would have happened if the app worked properly. so i wasted another day of moving and at least $100 because of the terrible app. please fix that app.

Evan Mcintosh  |  Expérience générale 
Évaluation :
5

I realize this is a newer facility so the signage hadn't been installed in the basement yet which made it a little bit of a search to find the unit, only other difficultly we had was initially trying to operate the security key pads for access and the elevator. We were able to contact the after hours phone number and the woman (Krista I believe) was very helpful and knowledgeable. Overall, very happy and will continue to choose Uhaul for my moving and storage needs.

Rachel Petkau  |  Online Move In 
Évaluation :
4

The only thing that I didn't like was that there was no light in my locker. The facility lights up as you walk down the corridors but aside from the light that came through the doorway my unit didn't have light.

Theresa Scarcella  |  Expérience générale 
Évaluation :
1

Staff were friendly and helpful; however, to have a simple question answered, you cannot get helpful responses by phone or chat because the staff are not local. Staff member on phone was not able to tell me if the facility had an elevator, for instance. Also, after renting and paying for unit that morning in person at local office, when movers arrived at the separate storage location where supposed units were rented to us, the units were locked off with locks and not accessible. Nobody answered the intercom help call either. Movers found some empty units and started moving items in while I went back to office location (a car drive away) to sort out. I was initially told to go ahead and continue into the vacant units and then told that UHaul couldn't rent them to me because they were already assigned. All this while movers were on-site charging $140 per hour at the storage location were "on hold". Eventually, the rental clerk did persevere and sorted it out but this was very stressful on an already stressful day. He remained calm and collected as he resolved the situation. That being said, I have to ask, how did this happen in the first place? What are the checks and balances in place when dealing with off-site storage locations from the office? This was an exceptionally frustrating experience and therefore I would not recommend. I am also nervous about how the rest of this experience will play out. In the end, I hope that my feedback helps UHaul improve its services.

Marna Kenny  |  Premières impressions 
Évaluation :
5

Excellent

AMIS SHABAN  |  Expérience générale 
Évaluation :
1

I went to the office on McPhillips st first. I told the employee I had a reservation on the first floor because my items will be heavy and all items will be on pallets. He was friendly. I told him I want a space close to the door so that I don't need to move the items very far to decrease the risks of damaging the floor. Also, I told him to confirm that if there's no space available on the first floor, please make sure the elevation is strong enough to hold my 2500 lbs pallet. Then he called and confirmed. I was waiting there for about half an hour. We confirmed everything. After that, I went to the storage to check the status. I found the storage has a lock on it. So I went back to the office again. But the lady there was very rude and tell me I cannot use first floor, I cannot use elevator, I cannot use loading ramp, if the already damaged wood floor got damaged again, I have to pay for it. What's the meaning of the confirmation from yesterday? So I decided to cancel my booking. She told me she can only refund me the money for the storage but not for the lock even though the lock has not being used.

Shen Liu  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amy Young  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN JUPP  |  Expérience générale 
Évaluation :
5

The one thing that I have a problem with is that I was given a storage size too big. Two units. The boxes in the smaller storage locker would fit in the larger one. Did not need the smaller one. An unnecessary charge that I paid only because I thought I needed it. It was definitely a wrong estimation. Better luck next time. Other than that my experience was very good. Merci.

Michele Normand  |  Premières impressions 
Évaluation :
5

Thanks Krista!

Elena margolis  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Doug Hodgins  |  Premières impressions 
Évaluation :
1

Too much mice droppings in the storage unit,unfortunately I didn't take it and it caused a series of events that I had to patiently wait for until it was resolved. Eventually,everything worked out well.

Marilyn Brazeau  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle wilton  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patti-anne Samas  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl Disbrowe  |  Premières impressions 
Évaluation :
2

I was told that U-haul does not pro-rate the cost, after leaving on the 6th, with almost 3 weeks left on my rental. I also found it to be expensive.

Larry LeBlanc  |  Expérience générale 
Évaluation :
1

I RENTED A STORAGE UNIT AT NOTRE DAME IN WINNIPEG AND WAS ASSURED THE LOCK WOULD BE INSIDE THE UNIT. THE UNIT WAS LOCKED WHEN MY MOVERS ARRIVED. I HAD TO FIND ALTERNATE STORAGE FACILITIES AT 1600 HOURS ON A FRIDAY AS NO OTHER UNIT WAS MADE AVAILABLE BY THE UHAUL REP. I PAID FOR A UNIT THAT I COULD NOT ACCESS. I PUT IN A COMPLAINT TO CUSTOMER SERVICE CANCELLED THE UNIT AND ASKED THEM TO CANCEL ANY FURTHER PAYMENTS. I WENT ONTO WEBSITE TODAY AND ACCOUNT WAS STILL ACTIVE. I REQUESTED ACCOUNT CANCELLED FEB 25/22 AND I SENT AN EMAIL IN MARCH TO ENSURE NO PAYMENT WOULD BE TAKEN FROM THE CARD ON FILE. ACCOUNT IS STILL ACTIVE. PLEASE CANCEL ACCOUNT AND RESERVATION.

heather bonner  |  Online Move In 
Évaluation :
5

Tyler Rey was extremely helpful. Kudos to him and Melissa as well.

Paul Furedy  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tennille Traverse  |  Premières impressions 
Évaluation :
1

Dirty mice visibly running around had to call district manager to put soap and toilet paper in washroom. Actual feces on toilet and once pictures were forwarded to Ryan Pearson the washroom was cleaned up. Got reminder our bill was due even after we cleared out locker. Calls are all forwarded to an outsourced call centre in the U.S. and if your loading after a certain time your locked out of building until 7am next day with NO LOCAL HELP!

Abram Friesen  |  Expérience générale 
Évaluation :
1

I went to the unit to move my contents out. The storage facility I was renting from was under construction. There was building material all over my content Left my contents in storage for someone to take a look. I tried to get a hold of the manager for 2 weeks. Left numerous messages and received no response. I was out with family and called I was asked to please hold by the manager sitting on hold for 45 minutes had my son drive to the location while still on hold. Walked into the building to show that I was still on hold and know one knew what to say. Finally able to speak to the manager in person I received nothing but excuses as to why I was never called back. Showed the pictures of my contents and was told there was nothing that could be done because I didn't take the insurance on the unit at I assumed would be for fire/water. Not for construction issues. She did comp me a month for the unit to only show up there to remove my contents to be locked out and to receive numerous emails and letters stating that I Owed money Absolutely a horrible experience and customer service

Melanie Spence  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blessing Feschuk  |  Expérience générale 
Évaluation :
5

The management and staff were very helpful !!!

Abram Friesen  |  Premières impressions 
Évaluation :
4

I personally am not in winnipeg movers moved me in bit said it was a nice storage unit

Donna Newhouse  |  Premières impressions 
Évaluation :
5

Manager is pleasent and helpful

JEAN-CLAUDE LAPIERRE  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

terri cochrane  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debbie Braun-Hunter  |  Expérience générale 
Évaluation :
2

Booked a room, showed up with a uhaul truck load of my stuff, and the room they booked for me was taken. Had to spend 45 minutes on hold to get a new room, and by that time, half my helpers left. Ended up spending an extra two hours moving then anticipated. Uhaul did absolutely nothing about this major inconvenience.

Stacey Bond  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rose Jane Aguilar  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

paula acosta  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gloria Kinner  |  Expérience générale 
Évaluation :
2

The Notre Dame facility has no staff present. We were locked out and the wait time to call was over an hour. The people who work at McPhillips are excellent, but you need more staff.

lauren phillips  |  Expérience générale 
Évaluation :
3

I was made to drive 3 times back and fourth, Agent's on century were very helpful. They told us after returning the trailer we even qualify for a month rental . Reservations were made and was told to go to Uhaul on McPhillips. McPhillips agent lady mentioned there is no available space. Drove back to century. She managed making a call the the director and said we go back there. Each time we go there is line. She was able to help and pointed out the storage was Notre dame. We went to Notre dame and access was not properly done went back and then finally had access. The only reason I have to comment was the lady agent on the location was unprofessional and impolite. I understand the nature of the business, she just have learn how to deal with customers. Thank you for the space

master commercial cleaning services  |  Premières impressions 
Évaluation :
2

Unit was advertised as a 10ftx10ft but the was a large 10inch×10inch wooden post In the corner making approximately a 2ft square from floor to ceiling unusable. While I am still getting g charged for the full 10ftx10ft price I did not receive a unit that size

Gisela Rempel  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathleen Mcilroy  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nelson Labasbas  |  Premières impressions 
Évaluation :
5

Very satisfied with the service

Wesley Fontaine  |  Premières impressions 
Évaluation :
5

I was impressed with the services and the moving boxes i bought. The only thing i had issues with was the lock. I wasnt given any and was not told i should get one. Thank God i met a nice guy who gave us from his spare lock.

ramatu yahya  |  Premières impressions 
Évaluation :
5

Everything went smoothly.

elaine berry  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID LADO  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse Smith  |  Premières impressions 
Évaluation :
5

By far the best storage facility i have ever used, I give it 10 stars out of 5! Like the best, seriously they throw in a lock too and were beyond convinent you guys deserve an award your system is by far the best, user friendly, great price, and safe, a flawless system.⭐️⭐️⭐️⭐️⭐️❤️❤️❤️❤️😃😃😃😃😃😃😃⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️I RECOMMEND THIS PLACE 💯%

Ashley Klingzahn  |  Online Move In 
Évaluation :
4

I need to give permission to the male who has been handling the entire move in to the storage unit. Jay has my permission to access the facility and storage unit completely 100 %. Please update the information to my file asap, please and thanks.

Janel Ireland  |  Online Move In 
Évaluation :
5

Overall it was great with the storage. The only thing was how inconvenient that we couldn't acces the garage doors or the sliding doors. when we were moving in and out. But i understand it was being fix and it just happen that when we move in to the storage they were renovating it until we moved out. So we ended up using the small doors with the stairs. But that was in the range of 6months, renovation was too long.

Judy Salangsang  |  Expérience générale 
Évaluation :
5

Very good service

Barbara Doerksen  |  Expérience générale 
Évaluation :
1

Disaster from beginning. Rented a locker at one location. Arrived there and was told they don't have a room for me. Sent on goose chase to another location. Went to the new location and there was a metal set of stairs we had to go up to unload they a single man door that could not be propped open for bigger thing like couch or love seat. Construction going on has to maneuver around workers. Left at end of the month as per contract on June 30. Could not get a hold of anyone at uhaul. Even tried all the help buttons none of which worked. Finally in July 2 got a hold of someone who told me I cannot check out without a worker present. Continued to revive bills and threatening letters. I called uhaul repeatedly and they assured me they would take care of it. Letters kept coming 2-3 a day. Went in to the location to speak in person. Woman there snapped I told you to wait. Today is October 23. I am still getting calls and letters and emails. Will NOT rent storage again and hope no one else does. Too much stress in already stressful time.

Genevieve Genaille  |  Expérience générale 
Évaluation :
2

Hello - Please know that while we (myself and my partner) arrived at our destination on time, the vehicle was absurdly massive (20' when we asked for a 10'), and the charges associated to our final destination were absolutely absurd. Unfortunately, we went looking for a reasonably priced / sized vehicle to drive the Southern route through the Kootenays, there was NO 10' one-way vehicle in a 7 hour radius of the Okanagan. (Simply, look at our account to see the changes.) Further, we had an emotionless representative who answered our call in Arizona's customer service offer who was more interested in cross-selling us a free storage unit than going as far as simply recording our email address properly for a response. As a result, we had him mis-quote our rate at nearly $300 less than what we were charged, and left waiting nearly 2 hours for a call response, before having to call back for another 56 minute wait on (advertising) hold for an update. In addition, all said and done, we were forced to take a 2-hour bus ride to the town which had our "upgrade" vehicle... which undoubtedly ended up costing significantly more in gas (due to the reduced MPG). Finally, following all of this stress inconvenience, the vehicle that was waiting for us was found to be at a small (hidden) 'tire and brake' business location, which certainly DID NOT follow the company's protocol regarding the information about fuel. * * When we arrived at our destination, we personally witnessed the (professional) agent (who assisted with our return) inform four separate people of the exact way in which to return their vehicles with the sufficient amount of gas... ... we on the other hand, returned the vehicle with a FULL tank of gas (an extra $126 charge), without knowing that the fuel was to be return at a (1/4) quarter tank. Needless to say, if we went looking for a cost-effective solution to transportation (as stated), that additional $126 charge came out of our food budget. We have the affiliated 'tire and brake' company to thank for that, I guess. Thanks. Anyway, I have no idea whether there are ways to receive 'compassionate compensation' for these circumstances, but during a time when people are hardly leaving their homes, we have left $126 of our food budget in a 20' UHaul truck. Please respond, as we look forward to hearing from you: Tyler.AshtonSim@gmail.com (Tyler) -

tyler sim  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jessica Heise  |  Expérience générale 
Évaluation :
5

Moving in was easy, with good access via the ramp, but moving out was a lot more challenging with the construction. There was no ramp access so everything had to be lugged down the stairs. Once the upgrades are done it will be a premier facility.

Kevin Zimmer  |  Expérience générale 
Évaluation :
3

Questions 2-6 do not allow me to give helpful feedback. There was confusion among staff as to how to use the security system. This resulted in my having to drive back and forth from the storage facility to the U-Hual office to sort out the problem of entry. The confusion concerned using a code not a swipe card and that 2 boxes of codes needed to be activated. There was confusion also about which units were available. The location of the building between Erin and Wall makes for a very difficult access. You can only access the site by driving East on Notre Dame and making a right turn off Notre Dame Avenue. Very disappointing. A free month of rent does not really compensate for all the inconvience.

PATRICK TREACY  |  Premières impressions 
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