Le client n'a pas laissé de commentaire.James A.
Customer Reviews for U-Haul Moving & Storage of Ocoee
Pour nous contacter
Ocoee, FL 34761
(Hwy 50 just east of the 429 overpass)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Helpful staff!KRISTOPHER K.
Le client n'a pas laissé de commentaire.Ilia V.
Le client n'a pas laissé de commentaire.cynthia b. | Expérience générale
This is the second time we rented from this location and we were way overcharged on both occasions. Currently waiting for a manger to call back to resolve. Getting in touch or through Custer service is impossible or long wait times. Will not be renting from here again,JAMES K.
Great serviceGALINA C.
Le client n'a pas laissé de commentaire.SEAN E.
Le client n'a pas laissé de commentaire.HELENIKKA W.
We rent trailets often! Thank you!Andy L.
The customer service was good. However, a number of people skipped the line in waiting. I didn't like that at all. There's no signs posted to indicate an individual can walk through the door, pass a whole line of people, straight to the front of the line and get instant service...RUFUS B.
Le client n'a pas laissé de commentaire.Paul M.
Peggy, Doug, Renee, Cole and the rest of the team are the best in the business. Very professional and personable, too. I highly recommend this U-Haul dealership. They're the very best of the best.TOM L. | Premières impressions
Le client n'a pas laissé de commentaire.IVAN M.
Le client n'a pas laissé de commentaire.Jason B.
Le client n'a pas laissé de commentaire.Luther H. | Premières impressions
All is greatJuan A.
All goodSTEVEN B.
Le client n'a pas laissé de commentaire.Ephraim R.
Very rude staff!!! Will never store here again or recommend, wish I went to storage unit across the streetSandra G. | Expérience générale
Le client n'a pas laissé de commentaire.MIGUEL C.
If we do on our own pickup make it easier. I still had to go inside and see a employee. I didn't even get the rental until almost an hour laterShalise S.
Peggy, Renee, Doug, Cole and the rest of the team did a fantastic job. My wife and I are very pleased. I highly recommend this U-Haul dealer to anyone consider a move or needing storage. Great service and staff.Thomas L.
Le client n'a pas laissé de commentaire.S A.
Le client n'a pas laissé de commentaire.Christopher W.
Le client n'a pas laissé de commentaire.LAWRENCE N.
We had to wait twenty minutes in store for truck but otherwise all was great.David F.
Le client n'a pas laissé de commentaire.Elier C.
Is a excellent service and attentionLuis S.
Peggy and her team provide a consistently excellent service to their customers. I have rented several trucks and trailer from them over the years and have always received exceptional service.STEVEN S.
Le client n'a pas laissé de commentaire.DARLENE S.
Le client n'a pas laissé de commentaire.Maribel C.
RienJames Richard Ii F.
Le client n'a pas laissé de commentaire.Anthony D.
The rental agent and the employee who installed the trailer were great.JAMES D.
Le client n'a pas laissé de commentaire.Andres M.
Very prompt and helpful service! The team is very friendly and knowledgeable. Was very impressed with U-Haul!!Brian K.
Someone controlling traffic and telling people where to park. The lot was a disaster. Almost got hit 2x by other people backing up and not watching. I'd avoid this place at all cost.Sarah M.
Le client n'a pas laissé de commentaire.Robert F.
Employees stole my medicines. Truck leaks. Was rented out immediately after I explained the problems. Do I rent another?SCOTT V.
Employees stole my medicines, headphones, toothbrush, hairbrush, and medical information. Truck leaks and many boxes were wet. Was rented out immediately after I explained the problems. Do I rent another? Can I trust you? I have another big move.SCOTT V.
Le client n'a pas laissé de commentaire.FRANKIE M.
More people working the counter would speed up checkoutmarc C.
Le client n'a pas laissé de commentaire.DIANA B.
Ã“timo!MARLIS RIBEIRO D.
Very thorough and professional. Would highly recommend!ERIC K.
Wait was long. One guy was helpful but not completely informative about the cost of service. Miles were miscalculated and return date inaccurate. Will NEVER utilize this location again!!!!CHOICE F.
Very friendly employees!!Jane L.
I had a nice experience equipment was very cleanLURY C.
Le client n'a pas laissé de commentaire.Craig F. | Expérience générale
The manager who was running the store that day was phenomenal! He had a line but he could multitask beyond belief. Well doneDAVID M.
Uhaul Ocoee was a delight.Patrick W.
Very quick to get in and out.Tim M.
Le client n'a pas laissé de commentaire.Camilo c. | Expérience générale
Le client n'a pas laissé de commentaire.India J.
Le client n'a pas laissé de commentaire.Christopher S.
It was Saturday morning at 10:00 and only one person was working the counter. She was very knowledgeble and did her best, however the line was out to the main door. She maintained her composure and was still pleasant considering her situation, however, it being mid-morning on a Saturday I would have expected at least 2 people working the counter. Also, she mentioned checking in on the U-Haul site and then people could just get their key and go, however, nobody in the line could get that to work, so we all just stood in line. On the bright side, the wonderful Dunkin Doughnut muffins that were offered were a very pleasant and delicious gesture.NANCY S.
Le client n'a pas laissé de commentaire.PETER W.
Le client n'a pas laissé de commentaire.Lakeisha H.
Excellent service! Very clear and concise!Isaiah J.
Peggy the manager called me and my wife threatening to charge me for replacement of the key saying I did not leave the key. I left the key where she told me. So, I drove back there only to find a worker had taken the key. Not one time did Peggy call back to say the key was located in the hands of a worker. She has the worst customer service of any manger I have encountered. I am a Regional Sales Director and I am sure that is not how you want your brand represented. Feel free to contact me.JAMES B.
Ability to upload information through scanning fails so this wastes time.Deborah G.
A/C didn't work properly and was not told about a 20 $â€œafter hoursâ€ surcharge. Charging to drop a key off in a hole at the designated time allotted is ridiculousPatrick R.
More staff for faster service. She did great job but just one person. She indicated cannot find workers.GLORIA L.
The dolly zip was ripped and they charged me for it. TheRAFAEL G.
Le client n'a pas laissé de commentaire.Michael M.
Have more agents to serve the long line. During online checking to speed process it kept displaying system temporarily out due to maintenanceYvette C.
Le client n'a pas laissé de commentaire.MARVIO S.
Le client n'a pas laissé de commentaire.Christian G.
Le client n'a pas laissé de commentaire.JONATHAN F.
Le client n'a pas laissé de commentaire.Juan C.
Le client n'a pas laissé de commentaire.Eugene H.
Peggy General Manager was Amazing ,Great staff!!!IVAN P.
Great team in these hard times to find good people.TIMOTHY O.
Le client n'a pas laissé de commentaire.ANGEL T.
Check in process was cumbersome.MICHAEL P.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.CARLOS C.
newer trucks with navigation and automatic windows. overall I was satisfied.AUDRENE W.
Le client n'a pas laissé de commentaire.Shannon E. | Premières impressions
Le client n'a pas laissé de commentaire.SHANNON MARIE E.
Always pleasant and courteous. Rent here all the time.KEITH M.
Place is so busy that they don't have to bother with a good customer experience to remain in business. Had a reservation for a pick up before they opened but nobody checked the night before to set up a truck so when I arrived it was pointless and I had to return when the main counter was open. The app never worked. The return was a joke. The parking lot was full to overflowing. The app didn't work to do and after hours return. Mercifully U-Haul has no competition otherwise they would likely go out of business.John J.
Le client n'a pas laissé de commentaire.RHODESIA C.
The only reason I would recommend this location is because of where it sits in the community. The Staff is SOO sarcastic at the front desk. When you come to drop off anything you wait well over 10 mins to have somebody come over and help you. And complain none the less... Like, News flash - This is your job!JOHN J.
Easy check in/out of equipment.TONY P.
Great staff! Very helpful and politeDANA D.
Le client n'a pas laissé de commentaire.Steven N. | Premières impressions
Le client n'a pas laissé de commentaire.PATRICK J.
Le client n'a pas laissé de commentaire.Chada'ja S.
Le client n'a pas laissé de commentaire.JOSEPH A.
Le client n'a pas laissé de commentaire.REBECCA L.
Excellent service à la clientèleLORRIE K.
Le client n'a pas laissé de commentaire.DANIEL T.
Le client n'a pas laissé de commentaire.LUIS F.
Always use this locationDELORIS E.
Le client n'a pas laissé de commentaire.GUNTHER H.
Le client n'a pas laissé de commentaire.GARY Y.
Le client n'a pas laissé de commentaire.Rachell W. | Expérience générale
Be more professional and non confrontational to your customers. There is NO EXCUSE for snide comments or actions directed toward a customer in front of other customers. I don't care how frustrated or short handed you are.RICHARD S.
Le client n'a pas laissé de commentaire.TAYLOR L.
Great staff and very efficient.WINDOM F.
Le client n'a pas laissé de commentaire.YVETTE C.
I changed the Dayton pick up and found out later that it was for 5 days when the original was for 10 days and the drop off location was calling me to find out where the truck was. OuiMICHELLE W.
Le client n'a pas laissé de commentaire.DAVID O.
I was charged for gas but I received the truck empty. That's unbelievable.ANDRE P.
Le client n'a pas laissé de commentaire.RONNIE B.
Le client n'a pas laissé de commentaire.MONIQUA F.
Best Uhaul I have ever used! I drove an extra 10 minutes just to go here- because it was worth it!Patrick B. | Expérience générale
Le client n'a pas laissé de commentaire.Erin H. | Online Move In
Great experience, lines were long to receive service.ReGina S. | Expérience générale
The lights don't stay on for long so you have to walk back down the hall to where the sensor is to turn it back on. Other than that it's a good place to keep storage.TREY F. | Expérience générale
No access to ramp to unload truck because unused Uhaul trucks took up the space.Patricia H. | Premières impressions
Le client n'a pas laissé de commentaire.delores r. | Premières impressions
need more load/unload parking spacesCarol K. | Online Move In
Le client n'a pas laissé de commentaire.Craig F. | Premières impressions
We still are still renting another unit at the location. Peggy and her staff are always excellent to work with. Our family only uses U-Haul for our moving needs.Robert G. | Expérience générale
Peggy was awesome and very helpful!!!!CHARLES R. | Premières impressions
Le client n'a pas laissé de commentaire.jonathan h. | Expérience générale
Great customer service! Well-maintained facilities, brightly lit corridors. Self-service options are nice.Erika B. | Premières impressions
Le client n'a pas laissé de commentaire.Carmen R. | Expérience générale
Facility was always clean and well maintained, the only small issue I ever had was with the hours as I tend to be out and about later. Whenever I would find the time to get there I would have to rush as they would be closing soon after. But that's more on my time schedule than has to do with the facility.KENNETH G. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL M. | Expérience générale
Thanksdavid w. | Premières impressions
Le client n'a pas laissé de commentaire.IRM INVESTMENT R. | Expérience générale
I really appreciate the service miss Peggy offers me ,she is very professional,and knowledgeable .,I look forward to coming to uhaul for my moving and storage needs.Owen H. | Premières impressions
Great service, awesome facility! In and out with no problems. Only concern is lack of COVID-19 precaution of wearing masks. Some were not wearing masks.Darwin S. | Premières impressions
SécuritéOsvaldo M. | Expérience générale
After having my storage unit for 19 years, initially every thing was fine, however, recently the temperature where my unit was gradually got warmer and warmer. Then about two years ago the lighting where my unit was has a sensor that only stays on for 3-4 minutes thus making it a problem when I was in my unit for any length of time. When I reported it I was told that they didn't care they weren't going to change either one and go back to the temp that was closer to what it was initiallyDEBORAH G. | Expérience générale
SO impressed with the helpfulness of the staff as well as the cleanliness of the facility. Each person with whom I've had contact has been courteous, answered all questions and gave me a facility tour the day I rented. Je la recommande fortement.cheryl n. | Premières impressions
Clean facility Friendly and helpful staff Easy accessCarl P. | Expérience générale
Peggy and her team are always professional, friendly, helpful and stand ready to provide excellent service.Robert G. | Premières impressions
I like it very much even when finished the process. We call and done. Appreciate Next time I will seek you againCLAUDIA B. | Expérience générale
Le client n'a pas laissé de commentaire.Toyna Y. | Expérience générale
Le client n'a pas laissé de commentaire.Bryan C. | Expérience générale
Le client n'a pas laissé de commentaire.Kerry-Ann S. | Premières impressions
Le client n'a pas laissé de commentaire.Micah T. | Online Move In
Moving is stressful, but they helped ease my worries and get my stuff safely stored.Christopher D. | Premières impressions
Very friendly and helpful staff. We rented storage there for a little over a year. Staff always treated us with courtesy and respect. Front desk was very welcoming and accommodating.Diahann K. | Expérience générale
Le client n'a pas laissé de commentaire.Marcos or Edna B. | Premières impressions
Customer service representative was very helpful and friendly. Answers questions and knew exactly what was needed. The facility was organized and clean with easy convenience access to loading and unloading.Ailan M. | Premières impressions
The Ocoee U-Haul is great--the staff are knowledgeable and helpful, the facility is immaculate and it is the best storage and truck rental experience I have had in all the years of rental and trucks. Thanks for setting a great standard.VIRGINIA M. | Expérience générale
The staff were exceptionally helpful and took the pain out of what was could have been much a more stressful move from Virginia to Florida. At every step in the process, from reservation to temporary storage to turning in equipment, they were cheerful, competent professionals.Nathan S. | Premières impressions
Le client n'a pas laissé de commentaire.MARIO B. | Expérience générale
Great facility and customer service is exceptional,the people and management make the moving and storage experience enjoyable and less stessful.great management and staff!!jeremy H. | Premières impressions
Le client n'a pas laissé de commentaire.Humberto B. | Premières impressions
Le client n'a pas laissé de commentaire.Telesia S. | Expérience générale
Overall I was pleased with the experience. I never had any issues with the unit or the facility's maintenance. There was one employee that was the less than pleasant when I first moved into the unit and I had a few terse interactions with her but after a while she seemed to have a change in demeanor. I would highly recommend the services this U-Haul location provides. Merci.rizza b. | Expérience générale
Le client n'a pas laissé de commentaire.James b. | Expérience générale
Le client n'a pas laissé de commentaire.Lynda Ostrowski or L. | Premières impressions
Great service for the 5 years of storage! Thank you! Will recommendMANUEL M. | Expérience générale
Le client n'a pas laissé de commentaire.Adriana S. | Expérience générale
Ok for this place, the service is so good. The trucks are good, everything. However it is next to impossible to call this place by phone. and i don't see much solution to it, because the people working always have something more important to do. maybe they could employ a phone person to just connect with callers and give them info over the phone. dont knowRob P. | Expérience générale
Everyone is so friendly and professional there. Thank you very much I will do business again. Be safe.bo k. | Expérience générale
The cleaning/maintenance lady was always very friendly and helpful. Also the GM was very personable.Shelby C. | Expérience générale
The booking engine was difficultThomas G. | Expérience générale
Le client n'a pas laissé de commentaire.John W. | Expérience générale
Everything was Excellent Thats the reason I went out of my way to use this Haul Facility Thank YouDuane J. | Expérience générale
Several understaffed. One person trying to help lines of customers.Michael D. | Expérience générale
It was excellant friendly emplyeesEddie L. | Expérience générale
Very good storage facility.david k. | Expérience générale
Friendly and very helpfulvernon t. | Premières impressions
OuiBrittney C. | Expérience générale
N.a.Don C. | Expérience générale
Thank you for all your help!Lora G. | Expérience générale
Have used this facility 3 to 4 times in last 10 to 12 years, and everything has always been 1st class and best in industry.robert s. | Expérience générale
All staff members were excellent and helpfulMatthew B. | Expérience générale
Great storage facility, wonderful staff and ease of rental truck all in one place!shalyn m. | Expérience générale
I was a little disappointed to find the advertised price of a van at 19,95 was not true. That's the starting price. I ended up paying 83,00 $. it was cheaper to bring the van back than use closer oneCHERYL W. | Expérience générale
The man was sarcastic rude didn't want to try and get us a storage container he was treating us as if we were there to steal something I felt like a criminal by the time we left when a simple phonecalJEFF D. | Premières impressions
Employee was horribleJEFF D. | Expérience générale
Every uhaul employee we delt with was extremely friendly and helpful. The trailer was well engineered and extremely easy to use. The storage unit is clean and easy to access. We are very pleased.Greg M. | Premières impressions
No complaintsEdwin C. | Premières impressions
I wish access to my things in storage were available longer into the evening to at least say 10pm and I wish the climate control was cooler. Every time I went it was much warmer than 85 degreesThomas C. | Expérience générale
Great job, wonderful roadside and storage center assistance, personnelGerald M. | Premières impressions
your counter person had an annoying stupid sarcastic sense of humor which should not be exhibiteded by the face of your company Ms. Peggy was Superfabulous but your manager in charge has to go!!!!Anthony P. | Expérience générale
Would have rated 5 star but the initial check in took forever due to overwhelming high volume of customers waiting and only one person behind the counter helping. However, they covered my needs well!Lora G. | Premières impressions
Peggy and her team are outstanding! I have used their services for years with outstanding results each and every time.Robert G. | Expérience générale
Great facilities...great staffLuann, Bill or Chase B. | Expérience générale
My only negative thing about this experience was the long wait due to excessive lines.Michael S. | Premières impressions
S.O.MARCIA I. | Expérience générale
Well run very clean and secure facility,marc h. | Expérience générale
You are a very busy place. We didn't expect a long waiting time when we arrived at 8:20 am. Obviously your services must be excellent since you're in demand like this. Thanks again.shirley m. | Expérience générale
*vernon t. | Premières impressions
Peggy and staff are amazing!Renee K. | Expérience générale
The bathrooms were out of service. Doug was very helpful, informative, and a pleasure to work with.Kaytie D. | Expérience générale
Very well pleased with this operation. Staff was helpful AND friendly, facility was in top shape. A good experience all around.Rodney K. | Expérience générale
Busy place, despite many staffers double tasking the staff always focused on me when I was tended to. Great team. Will be my go to place for storagemerete v. | Expérience générale
I was very pleased with the facility.deanna m. | Expérience générale
Even being busy, the GM was extremely friendly and accommodating! Thank you so much, I will definitely recommend this U-Haul to otherssiobhan m. | Premières impressions
..KARL OR MAJA F. | Expérience générale
The cleanest and best maintained storage unit ever. Only negative is limited parking available, which doesn't impact access most of the time. A good place to store your items.James W. | Expérience générale
My items were stolen by a staff memberShanice A. | Expérience générale
Easily accessible and clean serviceCheryl B. | Expérience générale
Great people and fast workers. Great storage facility!Johnny P. | Expérience générale
The representative was great in spite of her being the only person to help a store full of patrons. She never rushed any of us and she had all the patience in the world.Cynthia L. | Premières impressions
Staff and facility was awesomeInga H. | Expérience générale
Real nice & CLEAN Facility Every one was real nice & helpful And excellent locationDuane J. | Premières impressions
Douglas, handle my situation with efficient care, courteous and knowledgeable. Have used this facility in the past that is why I returned.robert s. | Premières impressions
Have worked with Peggy Linquist for over 7 years. Excellent service is the norm!!Robert G. | Réservation
Peggy the manager was particularly helpful and informative. All the employees I encounter were friendly. Facility was exceptionally clean and well-maintained.Emily G. | Expérience générale
N/aElizabeth P. | Expérience générale
Used this facility to store personal goods and items for 5 years. Never a problem.ROBERT G. | Expérience générale
Great service ! Very helpful, explained the process. Peggy , in particular, was wonderful.Emily G. | Réservation
The Space was clean and I had know problem with the customer service everything has great.kysha t. | Expérience générale
Everyone was so nice! Peggy the manager is fabulous and U Haul is so lucky to have her.Mike M. | Expérience générale
I have exclusively used this facility in Ocoee for a number of years. Peggy and her staff are excellent to work with and provide great service!Robert G. | Réservation
The staff is very friendly and the facility was beyond my expectations.Inga H. | Réservation
Very helpfulganesh s. | Expérience générale
There was a bug problem the last time I used storage and truck rental. Never had this problem until recently but they have an incredibly nice staff inside the store excluding the cleaning staff.COLLEEN M. | Expérience générale
Peggy and the rest of the staff I encountered at the office and in the storage area were courteous, friendly, and VERY helpful. I sincerely couldn't ask for a more pleasant group to do business with!KATHY J K. | Expérience générale
good customer service--thanksMichael H. | Expérience générale
UHaul parks their trucks in the loading area of the storage area, wait time 1 hour at desk because of year (s) computer freeze up. Poor Customer service.WALTER S. | Expérience générale
I highly recommend this storage facility.PAULA B. | Expérience générale
The service provided by the staff was great.Emma Lee W. | Expérience générale
The front line service staff was courteous and others were helpful in explaining the storage access card process and showing me to my unit.Dan S. | Réservation
It is not right that I had to pay for empty spaces. There is not any proration on any time. I only had 6 days use of spaces and had to pay for 30. That is not right.Karen W. | Expérience générale
Peggy and her staff are terrific! They always strive to satisfy the customer, while being professional. As a teacher, I rented a storage unit and rented several trucks from this location. CHRISTINE D. | Expérience générale
Doug is awesome.john g. | Expérience générale
Peggy was super helpful as was her staff. Fortement recommandé!Carida D. | Expérience générale
The unit hallways was always maintained and well kept at all times. The mgr Peggy Enquist an assistant mgr Doug Platt was the greatest helping with anything. That's the best storage place I've had.TAMARA B. | Expérience générale
Peggy, Doug and rest of staff were always very friendly, even when the lines were longbrad s. | Expérience générale
Thie worst customer service. Water damage in my unit after the hurricane. Still to this day Peggy refuses to answer any calls or return any calls to the agent. Peggy 's attitude is horrible.JAMES OR DJUNA B. | Expérience générale
Thank you he entire staff was nice and helpful! I will recommend and if I ever need storage or moving trucks again. I'll go to Ocoee uhaul. MerciChristian R. | Expérience générale
Very good facility, good use extra help at peak hoursMARCEL B. | Expérience générale
Ms. Peggy you are AWESOME!!!!Audrey w. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!