Évaluations des clients U-Haul Moving & Storage of O'Fallon

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of O'Fallon

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Rhonda D. le

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I had entered the information to book the reservation but got to the location and had to go through the whole process again... I booked the reservation online to save time so this ended up being more time consuming than I had planned.

Darrin D. le

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Le client n'a pas laissé de commentaire.

DEANNA L. le

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Thank you U-Haul staff.

markel F. le

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Le client n'a pas laissé de commentaire.

Johnny R. le

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After hours drop off. All went well.

darius C. le

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Check engine light came on

Maria P. le

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VERY QUICK AND THOROUGH SERVICE.

Tom M. le

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Le client n'a pas laissé de commentaire.

Penni F. le

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Wonderful ??

Jack H. le

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Le client n'a pas laissé de commentaire.

john S. le

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Le client n'a pas laissé de commentaire.

Gerard F. le

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Le client n'a pas laissé de commentaire.

Timothy H. le

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terrific Uhaul store. Love the mobile check out and return.

Jon P. le

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N/A Good overall experience. Nice friendly, helpful people and nice equipment.

anthony D. le

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All G

HERB M. le

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Le client n'a pas laissé de commentaire.

Dolores Kathy D. le

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Le client n'a pas laissé de commentaire.

JOE S. le

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The only comment I have that would not be 10 out of 10 or higher is the smell in the cab. The truck is clearly marked as non smoking. It is very apparent this truck has been smoked in. A deodorizer or spray regularly would be a good addition to make the experience better.

John W. le

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Le client n'a pas laissé de commentaire.

ROSEMARY H. le

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NO ISSUES TO NOTE OTHER THAN CUSTOMER SERVICE WAS GREAT, COOPERATION WITH THE STAFF WAS VERY HELPFUL.

Pamela G. le

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Very nice storage unit. Staff was friendly, space will well maintained and secure. Highly recommend.

Mark B. le

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get the app working - I still had to go inside get the app UX such that all supporting documentation can be loaded and verified at time of reservation

James O. le

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Le client n'a pas laissé de commentaire.

connor A. le

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My girlfriend and I received poor customer service from a competitor down the road and were in need of a truck last minute. The manager of the facility (believe his name was Andrew) helped us out and found us a truck right there on the spot for a third of the price we were paying elsewhere. He was extremely friendly and turned a horrible day around. Thank you for your excellent customer service!

Juan M. le

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None

Ross A. le

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Le client n'a pas laissé de commentaire.

Steven W. le

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Parking lot too small.

John H. le

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The places in the trailer need to be more adaptable to the ratchet straps to attach to. The boards on the sides would not let the straps connect to them.

Floyd P. le

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Le client n'a pas laissé de commentaire.

Karen R. le

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Le client n'a pas laissé de commentaire.

Michelle F. le

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Le client n'a pas laissé de commentaire.

LARRY C. le

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Le client n'a pas laissé de commentaire.

Douglas J. le

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Le client n'a pas laissé de commentaire.

mark J. le

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Le client n'a pas laissé de commentaire.

Robert L. le

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The staff at this location are always extremely helpful. I would recommend this location for all of your moving needs.

Barbara M. le

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Good service

alexandria a. le

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Great experience

LISA M. le

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Never had a problem!!! Excellent service for 5 years !!!

Betty N. le

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Very helpful!

byron w. le

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Good service

SHELIA A. le

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Nice facility with helpful employees.

DEREK R. le

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Next time i need help i'll be back, Thank You

geoffery f. le

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We had a great experience here. Everyone was helpful when needed.

RYAN U. le

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Great facility and customer service! Matthew is always there with a smile and a solution!

rhonda h. le

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The staff and owner where always there to lend a helping hand.

Jennie J. le

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Over the past 4 months I have rented a vehicle twice, started storage service and ended it. At every turn your staff have been professional, helpful, and anticipated and met my needs.

shaun r. le

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Great customer service, easy to use system

CYNTHIA P. le

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Very pleased with service and highly recommend U-Haul.

Paul M. le

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Myles was the person that helped me and i will say that he made the transaction painless and hassle free he was knowledgeable all my questions were answered and looking forward to moving my items in.

LUCINDA B. le

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Had a great experience and would definitely use this facility again.

Trace C. le

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Great service

brain b. le

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I've been coming here for years to get propane. We are getting ready to move and decided to rent a storage unit to hold somewhere extra items. The staff was super friendly and went above and beyond.

Thomas P. le

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Over priced I found many others priced at a lower cost. Would not send me my bills until after paid when I asked for a bill for each month.

jewell k. le

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Thee two guys that helped me were great

JIM S. le

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This is the second time now that I have put my trust in this location with my personal belongings and the staff here are extremely professional and courteous

HERSHEL J. le

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This location was always neat and clean The staff was always friendly and ready to assist with questions or getting purchases out to the car.

patricia v. le

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Very helpful rental space nice and clean

Jason W. le

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Excellent customer service. Quick and efficient transaction.

catherine s. le

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Your staff is friendly & awesome!

Steven B. le

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Fast and friendly service and helpful

brittney b. le

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Staff was helpful. Clean facilities

DEREK R. le

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Second time using them and the guys are great! Life saver, Thank You.

Bonnie W. le

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I was very pleased with everything. I liked the recycle area...excellent idea.

Ellen B. le

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Easy to check in. The guys were helpful & considerate.

Michael S. le

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Thanks for your help!

Tracie E. le

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We loved everything accept having to pay extra 10.00 per month to use the facilities after hours. Most places have 24 hours with no extra charge .

Chris C. le

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I have over a dozen different days where I could not pull ahead of the dock to use it because the biggest and unrented uhaul trucks are typically parked in the way, in the NO PARKING ZONE. Got pics

JIM K. le

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My stay was good. It meet my expectations.

ODELL S. le

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Very good

ratnesh p. le

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It was great and staff was really helpful.

Amy A. le

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I called numerous times to change my name and mailing address, but the staff never completed it correctly. Also, when I cleaned out the storage unit, the staff were not very friendly or helpful.

Darra E. le

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My mom passed away and we moved her up to O’Fallon and put her things in storage. We ended up using UHaul trucks 3 times during this whole situation O’Fallon U-haul experience was excellent!

tammy c. le

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I felt my items were secure and was pleased with my experience

Joe S. le

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Y'all provided a much needed timely service,,,glad you were there,,I appreciate it & thank you, sincerely 😀😀😀😉

Patricia T. le

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The service was great.

Diana D. le

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Fantastic experience ! Clean, curtious people Would definitely recommend

Jeremy C. le

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The person who walked us to our unit was condescending and rude.

ingra p. le

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The management is very rude

Diana D. le

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David was professional and helpful. Answered questions I had. I would recommend this location

jamar b. le

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Very nice facility that I have recommended to family and friends.

STEVE G. le

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Just need more carts to get items in and out of storage bins.

BARBARA G. le

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I had unit #156 for couple years and have absolutely no complaints. I would highly recommend!!

GAIL Q. le

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I have rented a storage unit for almost 8 years and have had a positive experience. I have also rented vehicles several times and this too was a satisfactory experience.

Scott C. le

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Good facility. Well maintained.

lisa c. le

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Jimmy was very helpful in the storage facility. Thanks Jimmy.

SUSAN L. le

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I would recommend this facility to anyone.

KYLE S. le

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The staff was extremely helpful and nice. Would use again because the staff was so wonderdul

Tina S. le

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Staff very courteous and very helpful. I will return with my business.

erin t. le

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Great experience.