Évaluations des clients U-Haul Storage of Olympia

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Olympia

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Ronald B. le

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On a weekend having one person behind the counter and a line of 4 people is not a good way to service customers. i have been here before where it took me at least 30 min. to get checked in. Also the yard crew on 10/20/19 I thought was very rude and curt. .usually they are real good.

Robyn K. le

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The uhaul/share app and website was not working. Was not able to check my rental in using the link.

Joanne M. le

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Le client n'a pas laissé de commentaire.

casey M. le

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Great customer service! Quick and easy

Lorie W. le

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Excellent service. Truck was very clean and in good running condition. Wouldn't hesitate to rent from this location again.

Mark M. le

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Le client n'a pas laissé de commentaire.

Alvin B. le

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Need more space and organization. Not employees fault, but management should work on making the internal space, and parking lot more accessible and less clutter. This could be the best of all the other U-Haul businesses in Washington State. I will come back to rent.

Giles C. le

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Le client n'a pas laissé de commentaire.

Anne G. le

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Le client n'a pas laissé de commentaire.

Jolyn B. le

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Le client n'a pas laissé de commentaire.

Paul V. le

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Le client n'a pas laissé de commentaire.

Thomas S. le

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Nothing The customer service was Great

JASON F. le

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Very helpful and efficient staff. Very smooth and enjoyable process. Highly recommended.

Corwin D. le

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Le client n'a pas laissé de commentaire.

Kevin S. le

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Le client n'a pas laissé de commentaire.

Cynthia R. le

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Le client n'a pas laissé de commentaire.

Susan H. le

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Le client n'a pas laissé de commentaire.

William Z. le

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I will be back for another two rips and maybe a truck.

Vanessa S. le

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Le client n'a pas laissé de commentaire.

Megan A. le

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Le client n'a pas laissé de commentaire.

Kurt W. le

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After hours return process is a joke. Does not work. Don't count on it, call to customer service didn't work either.

Cory A. le

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Everyone there was amazing. I couldn’t be more happy with my experience there.

Angela M. le

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Le client n'a pas laissé de commentaire.

Chantina P. le

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Le client n'a pas laissé de commentaire.

Colette R. le

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I felt the facility was very secure and the staff was always courteous.

Dean G. le

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always easy in and out rental

Robert S. le

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Le client n'a pas laissé de commentaire.

Cindy J. le

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Danielle is an amazingly knowledgeable, and very helpful lady. She and her evening crew on 10/5/2019 made a terrible day turn out worth the rest of the days horrible mishaps. I have already recommended them to another friend who was moving and they also were pleased as punch with the service they received. Thank you Danielle for EVERYTHING!!!

Dana G. le

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Le client n'a pas laissé de commentaire.

Jesse B. le

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My truck check engine light came on after a little bit and the truck ended up costing me $1.00 per mile in gas. I would like a refund on this as that is absolutely insane and this cost should not be passed onto the customer.

Dennis B. le

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Le client n'a pas laissé de commentaire.

Monica T. le

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Inside was clean; outside NOT! Had to ask them to just clean the windshield so I could see through it! Service was terrible. Waited 20 minutes to get any help and then very disorganized in getting my truck. Didnt realize I had to do my own photo-check out exam and check in on the truck. Communication from staff was nonexistent. Both self checks took TIME.

Ernest T. le

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Le client n'a pas laissé de commentaire.

ROBERT M. le

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Le client n'a pas laissé de commentaire.

Sally K. le

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No one to take me to truck and show how things work. Moving the seat, moving the mirrors. I had to keep going to garage to ask for help.

Karen B. le

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Overpriced

michael T. le

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Train your employees on how to deliver good customer service. I think the woman helping us should be in an office by herself somewhere, not greeting customers and dealing with the public.

David T. le

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Le client n'a pas laissé de commentaire.

Raul V. le

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Everything went well from booking the truck to return. Very friendly and knowledgeable staff. Thank you!

Noel B. le

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Le client n'a pas laissé de commentaire.

JEFFREY O. le

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Olympia location great. Uhaul in general horrible. Was quoted 20$ a day extra then got told it’s 40$. Told my free storage is at one location was told they don’t participate and had to move to another

Susan H. le

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Do you haul stuff at the Olympia location are always friendly and helpful and go above and beyond to provide excellent service!

George C. le

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We had some issues with the signal lights on the trailer, but their roadside assistance, immediately took care of the issue on our trip from South Carolina to Washington.

bobby t. le

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THANKS AGAIN !!!

cindy r. le

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Very helpful staff, very clean storage units. 👍🏽

james g. le

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Treated with respect and was 100% satisfied.

Susan H. le

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All of the staff have been wonderful at U-Haul, from the reservation agent Merrilie at U-Haul Belmont California to Noah at seaTac U-Haul. U-Haul has been the best part of my stressful move.

Justine A. le

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I was always treated with the utmost respect when doing business with the employees at this U-Haul, which is a big thing I look for when doing business anywhere.

Carrina C. le

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Pick up and drop off was easy, customer service was very polite and nice.

Valerie I. le

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Very professional and personable and helpful. The guys running the location really knew what they were doing!

Brandon A. le

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Great staff

Ellen A. le

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We returned our rental truck here. It is a much better and better-managed facility than the store we rented the truck from in California. Good people to deal with.

Theodore F. le

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Ever since my initial rental I’ve been met by nothing but A+ service. Donyell and Alan in the N. FL area and fwinns store in Live Oak, FL, Ronald in Olympia,and Mackenzie in Olympia store not to menti

Marilyn M. le

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We shipped 2 U Boxes from CO to WA.1 box in storage, There was an issue wi the box in storage, but the Manager, Ron, was very helpful, and solved the issue. We think Uboxes are Awesome! Thank you!

Byron C. le

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Nice job dropping off and picking up the box.

Darla C. le

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Loved the professionalism and ultimate customer service from all the employees. This place is great!

John B. le

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My Ubox was delivered ahead of schedule. The staff was helpful, knowledgeable, and friendly. The cost of the ubox was far less than competitors. My experience with the entire process was excellent.

Ray C. le

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Thank you

Bryan V. le

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Thank you

Wendy F. le

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U-Haul of Olympia delivered two storage boxes to my home. Delivery and pick up were efficient and timely, boxes were in excellent condition and positioned exactly as I asked. GREAT JOB! Thank You!

Joshua G. le

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The employees were awesome. They always were friendly and helpful to me. Only issue I had was with hours of access to the storage unit. It would be nice if access hours were later, but understand.

kristen h. le

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Everyone was quite helpful.

David N. le

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yes.

Darla C. le

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The staff was professional, courteous, and very helpful.

Joanne L. le

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Friendly Customer service reps.

james l. le

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Thanks for letting me use your truck and Storage

Chanda M. le

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I was passed around via phone and never was able to understand or secure what you offer. I ended up going with another company.

paul p. le

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Everyone was very helpful

gerald b. le

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This Uhaul storage is secure, heated, and somewhat well lit. My only complaint was no lights in the unit itself, and the hallway lights are on a timer that is way too quick to shut off the lights.

Sheldon P. le

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If I can give more than 5 stars I would.

douglas f. le

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they got me 2 units because someone had not moved out. It was not the facilities fault but the renters. It worked out for the better being that the reserved unit was an upstairs unit.

Janice K. le

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The only hassle was being able to access the loading areas. There were always trucks parked in front of doors. And not much room to get close to door. And the locks (purchased) were a real pain!

Brett W. le

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Great experiance all around. Thanks!

BIPIN S. le

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Cruse control on 15" truck would be helpful

jeff s. le

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I used Uhaul because I didnt think a company so large could suck so bad. My boxes actually necer made it to Olympia. They were delivered to me from Vancouver. Somone from uhaul should want to talk me

Roxann W. le

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I’ve had problems with uhaul, but this branch in Olympia was very helpful and friendly and help me sort out the problem.

Corina S. le

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I was never able to access my unit. They were busy the day I started my rental so they never took their lock off. I paid for 1 month of rental and never even saw the unit

Christopher L. le

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Noel and Ashely/Amanda ( I forgot her name) we're outstanding. The saving grace of this poor experience.

Tracy p. le

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Said I could pick up anytime after calling. Then I had to wait several hours for them to get my container. Employees were rude

ROYCE C. le

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Very helpful

Dever h. le

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My rent was paid every month on the 13th. I cleaned out my unit and turned the keys in the same day. I was told that I would be issued a refund for the rent that was paid - but I have not received it.

lindsey c. le

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The staff off Martin way in Olympia was always very friendly and helpful. I used my storage for a year and a half and had no complaints. Thank you :)

ryan r. le

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The storage area smelled of some type of rodents ..a cashier said there was a cockroach in the drawer when giving my change back. I also felt like the units were a little pricey. Otherwise no problem

karen k. le

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Great customer service.

MICHAEL P. le

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The only thing I encountered in 2 months of storage unit rental was a lackadaisical attitude concerning the big main sliding doors to the storage building. They were never open and ready at start-up.

Charles W. le

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Andrea especially and other staff were great despite our arrival just before closing on a hectic Sunday. Storage units are awful with no lighting and large unit in three tiny sections & low ceiling

Jeffrey J. le

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Thank You!

Dave P. le

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Everyone did a great job.

Mallory P. le

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This U-Haul location was great. The staff were friendly, accommodating and pro-active about making sure to get the details of my complicated out of state move right. After hours drop off was great.

CYNTHIA B. le

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They have a great staff. If someone didn't know an answer, they could contact a manager quickly to get an answer. I would recommend this business to others for storage and moving supplies.

John R. le

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Great place