Customer Reviews for U-Haul Moving & Storage of Outer Hammond

2140 évaluations

415 Odlin Rd   Bangor, ME 04401

(207) 307-2244

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(207) 307-2244

415 Odlin Rd
Bangor, ME 04401

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRENCE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM R. 
Évaluation :
5

Thanks to all the staff for a nice experience. The store manager, Karen(?), went beyond to make sure there was a truck available. And the staff during pickup and drop-off were helpful and friendly. Merci.

Jacob K. 
Évaluation :
5

I have used this facility for my moving and storage needs before. ALWAYS friendly and helpful. There is another U-Haul location closer to me, but I have had the best customer service here.

Candace D.  |  Premières impressions 
Évaluation :
5

Same experience here as during pickup. Very friendly, engaged and knowledgeable. Very clean and impressive Uhaul center. Would highly recommend this location to friends.

TODD G. 
Évaluation :
5

The staff was awesome!!

JERRY R.  |  Online Move In 
Évaluation :
2

Not sure why this survey was sent. As far as I know my goods have not even started on their journey to the delivery location. Communication during this process is far below what I would expect. I have no idea where my U-box even is at this point.

Mary S. 
Évaluation :
4

Some of the inside of the cab could have been cleaner but it was ok..

MARK S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael V. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Adam C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl M. 
Évaluation :
5

Thank you for the clean and safe unit.

Donna S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Warren W. 
Évaluation :
5

Great customer care. Friendly and professional staff. Clean and well maintained equipment. Well stocked inventory of equipment and supplies.

WILLIAM S. 
Évaluation :
5

I like that store and that staff

Denise J.  |  Premières impressions 
Évaluation :
3

Need more people on duty to reduce wait during peak rental times. There was only one person on duty with multiple people coming in to pick up rentals.

JOHN Y. 
Évaluation :
3

When you call a head for truck like a ten foot . You don't end up with a bull shit story and a 15 foot truck . Wind shelled wipers suck/break's was soft . I'll never rent form U-haul again

RUFUS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD CHARLES P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEITHAN C. 
Évaluation :
5

Excellent staff very knowledgeable and friendly. 😊😊👍👍

MARVIN N. 
Évaluation :
5

The Crew on odlin road Bangor Maine are awesome, Natalie was a pleasure to deal with.

ALLAIN T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig D. 
Évaluation :
5

Awesome Staff!

JERRY R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin B. 
Évaluation :
5

Couldn't be better!

BRIAN C. 
Évaluation :
5

Thank you Kevin for getting us the best rate possible

MICHAEL W. 
Évaluation :
5

Everyone was extremely helpful

JOEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry O. 
Évaluation :
2

Great place clean and available. The Process of obtaining their service excrucianly painful and intrucive. Will never use them again. They should just take a DNA swabs or a Stool Sample. Maybe ya First Born for Collateral. Wow, need a Shower and A long Cry. U - ASKED. UHAUL.

Steven W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUDY G. 
Évaluation :
5

The truck had a sticking caliper and warped rotor. When you push the brake the whole truck shook violently and jumped up and down like a jackrabbit while the brake pedal pulsated a solid inch.

JAREMY R. 
Évaluation :
3

The online site was not user friendly and did not include specifics about entry and use. Onsite personnel were friendly and helpful. Bathroom needs attention.

Arthur A.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dana G. 
Évaluation :
5

Once again, the people at UHAUL make all the difference. If they were not so great and I had to use UHaul's website, I would not use Uhaul. The website is so awful, but in 3 different cities, the people have made up for it.

Kathy G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Adam I.  |  Premières impressions 
Évaluation :
5

Outstanding customer service in Maine, they went out of their way to make sure my family was taken care of. Thank you U-haul staff!

Daniel N. 
Évaluation :
5

Very quick on the return. Requested this spot as it was by the airport, and got it immediately through online help.

Scott F. 
Évaluation :
5

Always a pleasure. Good customer service

ANTHONY A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BERTRAM R F. 
Évaluation :
5

Great location, service and equipment. Everyone is friendly and very helpful.

GEORGE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Isaac M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA B. 
Évaluation :
2

Was disappointed that I was charged a 20 $fee just for dropping the truck and keys off after hours. Even though when I "ordered" my truck for 8 hours, the drop off time would be midnight, so should have been told about the extra charge if that was going to be the case.

BRANDON P. 
Évaluation :
5

I have to thank the gentleman who helped me take the trailer off my truck. It was after hours and he was just leaving for the night. He was very nice and came over to help. Merci.

LORI H. 
Évaluation :
4

Nothing. Had excellent service.

Kevin G. 
Évaluation :
5

Excellent faculty, great staff with no exceptions, well stocked store and fair prices. I highly recommend.

George P.  |  Premières impressions 
Évaluation :
5

Excellent staff, couldn't ask for a better location. Caryn was great.

Benjamin G.  |  Expérience générale 
Évaluation :
5

customer service reps were polite and very helpful

MICHAEL M. 
Évaluation :
5

Excellent customer service. The truck was very clean. There were even litter bags hung on both window handles. Very thoughtful and convenient! Zero improvement needed. We will certainly go there again if we need to rent a truck, and/or for storage.

MILES G. 
Évaluation :
5

Very friendly and helpful staff.

Michael W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN H. 
Évaluation :
5

We paid over 550 $for the rental of this small truck! From 9 am to 4 pm! I was told if we did not use the whole time rented we would be reimbursed! THAT WAS TO BE. I AM very upset. Never again will I rent a u haul and I will advise my fruends

ROBERT JOSEPH J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lee B. 
Évaluation :
5

Awesome service at this location!

Benjamin G. 
Évaluation :
5

Bathroom needed cleaning in Storage building... but over all great location.

Michael A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen O.  |  Premières impressions 
Évaluation :
5

I drive past closer places to use this location due to the friendly and excellent service.

JOSEPH B. 
Évaluation :
5

T

Russell P. 
Évaluation :
5

Very clean and secure, friendly staff.

ADAM M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT T. 
Évaluation :
5

Consistent professionalism. Knowledge based info and courteous service.

Peter K.  |  Premières impressions 
Évaluation :
5

Nothing was impressed overall with their services.

Rudy L. 
Évaluation :
5

I have a disability which made getting in and out of the truck impossible without the milk crate your employees got me. I appreciate the extra care, but the trucks need to be handicapped friendly and accessable.

RANDY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BENJAMIN B. 
Évaluation :
5

The truck steering wheel was excessively off to the left.

BRIAN N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT C. 
Évaluation :
5

Customer parking somewhat limited for busy times.

DAVID W. 
Évaluation :
5

At drop off was charged 88 cents for being 2 miles over, although the fuel tank had 1/4 more than when i picked it up. Receiving person tried to delete small charge but couldn't and apologized. Should have a small mileage margin, like 5 miles, especially if tank is over the pick up level.

John G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dustin A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David W.  |  Premières impressions 
Évaluation :
5

All personal were professional and very helpful. Great location and very accommodating.

TODD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce S. 
Évaluation :
5

Great experience, great staff, very helpful. Would recommend it to anyone.

BRENDA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT M. 
Évaluation :
5

Online map for the facility didn't show the location of our unit(s). Friendly on site staff were very helpful.

John C.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stacy C.  |  Expérience générale 
Évaluation :
5

I appreciated how easy it was to rent the truck I needed for a few hours. I will be back.

TERRY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney W. 
Évaluation :
4

Not sure about my Bill total, when I made the reservation over the phone I think the total was 350 $but when I picked up trailer it was over 500 $.

TIMOTHY R. 
Évaluation :
5

Hire additional staff! Your phone system is an embarrassment!

MICHAEL O. 
Évaluation :
5

Our cab stunk a little but overall the truck was great, convenient location and the service was really great from the time we checked out to the time of return!

HEIDI R. 
Évaluation :
5

The truck I rented was in great shape and had no issues with it. I have rented everything from a 26' box truck to the pickup. I have no complaints with the UHaul. I would recommend them to friends and family.

TIMOTHY F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN D. 
Évaluation :
5

S.O.

RONALD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN G. 
Évaluation :
5

It was a good experience. The Kevin was very helpful. He took care of me quickly and was aware of the other customers who came in. He took a second to greet them and tell them he would be right with them. The van I rented worked great, it was comfortable and a good fit and price for the items i need to move.

WILLIAM D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN C. 
Évaluation :
5

Everyone was so nice and helpful.

Linda R.  |  Premières impressions 
Évaluation :
5

So far I am enjoying my service with U-HAUL

Megan D.  |  Premières impressions 
Évaluation :
3

Improve knowledge of equipment and how to use a trailer harness

KYLE R. 
Évaluation :
5

Keep up the great work

KENNETH SAMUEL K. 
Évaluation :
5

The young lady from down south who helped us was absolutely amazing. She was extremely informative and super friendly

Stacy C.  |  Premières impressions 
Évaluation :
5

The gentleman who assisted us with our rental was very friendly, helpful and professional. A good experience.

STEPHANIE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pat L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARISA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leonard S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P. 
Évaluation :
3

I needed a 20' truck to move 1200 miles one way. I mentioned to the clerk that I wanted a good reliable truck however the truck I was given had over 100000 miles and was the biggest piece of junk I have ever driven. Transmission did not shift like normal even in tow mode. I got in a bad rain storm and the windshield wiper on the drivers side stopped wiping water away directly in my eye line. I feel like they were trying to send the junk truck one way to get it away from original location. Very expensive rental for a piece of junk truck

JASON D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GORDON LYMAN M. 
Évaluation :
5

I drive from Ellsworth to deal with these folks. In & out in about 20 minutes. The gen manager there is a real go getter.

CHARLES H. 
Évaluation :
5

Excellent customer service!!!!! Ms. Webb was excellent

EMIL G. 
Évaluation :
1

The contact-less experience was not contact-less. I personally didn't care one way or the other, but what was supposed to happen did not happen. The appliance dolly we ordered was not in the truck, had to go back inside and ask for it. They key was not located on the vehicle where the app said it was so had to go back in a second time. They key ended up being inside the building and not on the truck anywhere. If you want me to do the pick up process without contact, then make it no contact. Somebody dropped the ball.

Craig C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristen S. 
Évaluation :
5

Everyone there was very professional and helpful. I'm very happy and pleased with the service there and the drop off location.

SAMUEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS G. 
Évaluation :
5

Very polite and friendly people.

MICHAEL H. 
Évaluation :
5

I couldn't ask for better service.

DENNIS H. 
Évaluation :
5

Very helpful and nice

Scott M. 
Évaluation :
5

Excellent staff, that was friendly and helped us rent a vehicle in a timely manner... Really made the experience enjoyable.

DANIEL N. 
Évaluation :
5

The salesman was friendly and helpfull

theodore h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ricky L. 
Évaluation :
5

Staff made the return easy, friendly and great customer service

Adam K. 
Évaluation :
4

Total opposite branch and the people were great and very helpful. Karin and the other gentleman working on Saturday went out of their to accommodate us. We were hesitant on we were going to be treated because of the experience and treatment we had at the pick up location in Auburn. They knocked it out of the park. Thank you...

KATHLEEN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjie G.  |  Expérience générale 
Évaluation :
5

Everything and everyone are terrific. The staff is always friendly and helpful and the facility is clean and safe. My belongings are undamaged and my overall experience is pretty perfect.

JENNIFER A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROLYN J.  |  Expérience générale 
Évaluation :
5

The staff is friendly and very helpful! It became obvious during my move that we weren't going to be able to get all of my storage items into the original unit size I selected, and they transferred me to a larger unit with no hassle. I have been to this location for various needs 3-4 times and every time it has been clean, and the staff is responsive and kind. I highly recommend this location!

Candace D.  |  Premières impressions 
Évaluation :
5

Staff was super helpful and friendly. Thank you Travis

Robyn B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael P.  |  Expérience générale 
Évaluation :
5

Our experience with this temperature controlled facility was flawless for the three years used. Perhaps it could be considered a bit pricey for the time frame, but we found it well worth it for our piece of mind. Paintings were not adversely affected and couch/chairs did not take on any odors at all. Completely satisfied!

Elaine B.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James W.  |  Online Move In 
Évaluation :
5

Staff members were helpful and patient and went out of their way for me. Moving sucks and they make it easier. Thank you!!! K

Sandra W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stanley & Kathy-Pomroy W.  |  Premières impressions 
Évaluation :
5

Karen the manager was very helpful and made the experience outstanding.

MICHAEL O.  |  Premières impressions 
Évaluation :
5

Always have what we need. Always helpful. Thanks!

Edward M.  |  Premières impressions 
Évaluation :
5

Really good experience. Staff was attentive, friendly, and knowledgeable.

Andrew H.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carlton R.  |  Expérience générale 
Évaluation :
3

I wish there was better payment options like linking my bank account that doesn't have a credit/debt card for automatic payments.

Kenneth T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James & Anna C.  |  Expérience générale 
Évaluation :
5

I had the Worst customer service experience with Caren Webb. The general manager. When I first open my storage unit, I noticed she was giving me attitude and I couldn't figure out why but maybe she was having a bad day I don't know. The next time I came in to make a payment, she had attitude even worse and one statement she said that she wasn't going to lose her job over something she would do for me which was something simple like reducing the price payment or waiving the late fee. When I was walking away I had a bad day to begin with and her sarcasm words of "have a nice day" started to make my blood boil because nobody should be working customer service that has an attitude such as this. I've been doing customer service for over 20 years and I have never once matched a customers tone, and funny thing is I didn't even have a tone I was trying to explain to her about my hardship and she had no empathy for a customer who was clearly emotional and was hopeful that somebody would be willing to provide some sort of relief. That didn't happen! I in fact I walked out of there highly upset and wrote a very extended long email to corporate which nothing had happened as far as I know. Yesterday November 27 around 3 PM I arrive At the storage unit to clear out my belongings so I could close out my account and Simone was working along with I believe Sean and another nice young man, Simone contacted Karen and Karen told her to tell me that I would have to come in at six in the morning to speak with her. Little did she know that I had rented a pick up truck to remove all my storage belongings so I asked the moon for her email address. I emailed Karen and I will attach the email so you can see for yourself that I was not nasty in anyway. I waited 15 minutes did not hear back from the email so I called her and had her on speakerphone while inside the Uhaul shop and her employees could hear her but she didn't know as of yet. She had raised her voice and brought up the reason why she had a grudge towards me which was because I used to work at Dunkin' Donuts for her and unfortunately I had to leave the job without notice due to legal issues. Why would she take that personal? Good question. But as far as being a general manager I don't know if she's treated other customers this way but I wouldn't doubt it. I ended up speaking to Becky. Who was extremely helpful and let me pay five dollars to clear out my unit and sign a closing account paper. But caren Webb Should really think about what she is saying to customers and how she is saying it because and taking your personal issues to work, is not professional at all! By far one of the most worst General managers I've ever had to deal with because she took it personally. Not to mention I was under extreme stress already due to my current situation, I had to wait three hours and 40 minutes before I was finally able To clear out my storage unit. That's when Becky came in and told me I could do the five dollar good Samaritan contract sign off. So as far as her being your general manager, I think it might be a good time to start looking for a new one

Angela C.  |  Expérience générale 
Évaluation :
4

Staff were extremely pleasant and great to work with

Kaitlyn E.  |  Expérience générale 
Évaluation :
5

Overall had a great experience caren for a helpful and found the exact truck they needed overall great experience.

Christopher C.  |  Premières impressions 
Évaluation :
5

Everyone I worked with there was super helpful. I would recommend using them to anyone who plans to move or needs to store some of their belongings. Thanks again Uhaul Odlin Rd Bangor ME 04401. You all are amazing!!!

john c.  |  Expérience générale 
Évaluation :
5

I must say that I cannot express enough how professional your staff at the U-Haul at the Hammond Street in Bangor, ME have been. In particular Caryn and Simone and prior to that Trevor Mills. The world would be a much better place if it could train and employ more people like this with exceptional customer service! WOW!!

Lawrence R.  |  Expérience générale 
Évaluation :
5

Very helpful staff. Thank you very much

Bob N.  |  Expérience générale 
Évaluation :
5

The team did an excellent job of helping us turn our reservations into rentals, even as we changed our minds about what we needed. We were impressed by the security measures, convenience, and cleanliness.

Grant S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ashley l.  |  Expérience générale 
Évaluation :
1

We paid almost 200 a month for a unit with security. But our unit was broken into and our generator was stolen. It has been almost a month and still no resolution. Very disappointed that it taking so long to resolve this. I would not recommend this place To anyone.

Christopher R.  |  Expérience générale 
Évaluation :
5

Caryn, the manager, was helpful, courteous and efficient the first time we went in. When we went back to rent, she was the same way. The experience could not have been better. She was a pleasure to do business with. She is certainly an asset to U-Haul. We can see why she is the Manager.

Miles G.  |  Premières impressions 
Évaluation :
5

The management and staff were very helpful and I felt my belongings were safe and secure throughout my time there.

Fatih S.  |  Expérience générale 
Évaluation :
5

GOOD EXPERIENCE-NICE STAFF

Richard B.  |  Expérience générale 
Évaluation :
5

I like the security.

jerry c.  |  Premières impressions 
Évaluation :
5

Thank you for all of your help....... :-)

Robert F.  |  Expérience générale 
Évaluation :
3

There was one month that we paid on time, as we always did, and U Haul misplaced the check.. We got a nasty letter saying we were late and our grown son received a noticed stating that we were delinquent. We did NOT appreciate that as we ALWAYS pay promptly and the mistake was on your end. You are too quick to jump to conclusions. It was embarrassing and upsetting.

Lorna & Larry W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARNOLD R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN T.  |  Premières impressions 
Évaluation :
5

Very convenient, started with trailer rental reservation with friendly Symone rented with Trevor.... and returned trailer and got a storage unit with Daniel.....All staff friendly, knowledgeable and professional .....Thanks

AARON M.  |  Premières impressions 
Évaluation :
5

they were great to me good people i will use them againe any time great place

Casey P.  |  Expérience générale 
Évaluation :
5

My first contact was Rwanda, she was extremely friendly, kind, thorough, and diligent in assisting my needs, ave concerns. I was under a lot of stress, and Rwanda's experience was much appreciated. When I arrived at the Uhaul facility in Bangor, I was met me Kevin, and Trevor. Both gentleman, I use this word because that is exactly what they were. Kevin worked swiftly, and again thoroughly to help me with this sudden and emotional move. Kevin made sure I understand all that was invited, and kindly guided me to making choices that world ensure an easy move. When I encountered differently with the truck I received, Trevor quickly said "no problem" . Our move into the storage was also easy, and all the dollies were of great help. I can not express how pleased I was, from my first call to my last contact with Kevin, and Trevor. I well forever be thankful. Danielle Murray

DANIELLE M.  |  Premières impressions 
Évaluation :
5

Great customer service, Thanks!

timothy A.  |  Expérience générale 
Évaluation :
4

The facility was great. It was easily accessible and secure. The only thing that dissatisfied us was that we were careful to keep the storage unit clean and only used it a short time. We cleaned it out early and were not pro rated for partial month refund. I feel that your policy on refunds is inadequate. Merci.

Michael L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joyce W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie R.  |  Premières impressions 
Évaluation :
5

Trevor Mills was extremely helpful and kept in touch with me before, during and after my trip with our household belongings to put into storage. I was unsure of how my travel plans would go with our Uhaul, but Trevor was very helpful and got me what I needed, including an additional unit that we needed when all of our stuff wouldn't fit in the one we had already planned to rent. He made sure we had everything we needed to get our stuff into storage and our Uhaul truck returned without any issues. Thank you for all of your help, Trevor!

Morganne H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lawrence R.  |  Premières impressions 
Évaluation :
5

The sales man was very polite and got us just what we needed in a timely manner.

wanda s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith s.  |  Premières impressions 
Évaluation :
4

Excellent service à la clientèle

Kaitlyn E.  |  Premières impressions 
Évaluation :
5

Thank You ........for being there when I needed you.......the unit that I had was perfect or me. I'll be back....... :-) ROBERT FORTIER

Robert F.  |  Expérience générale 
Évaluation :
5

Trevor is a rock star

TRAVIS S.  |  Premières impressions 
Évaluation :
1

I think that, 'thank your for your patience' was far too explored in the initial hiring orientation. It was,seriously, the worst experience of my existence. I do not know how U-Haul is in business.

Mitchell W.  |  Expérience générale 
Évaluation :
5

Great service great location and the most secure storage units I've ever seen! Fort Knox of storage units! Couldn't ask for a better experience. Thanks for taking care of our belongings!

Kyle E.  |  Premières impressions 
Évaluation :
5

Trevor and his team are and amazing crew. We had financial problems that caused later payments but they never guilt tripped us as some other companies did. Awesome team to do business with.

Michael K.  |  Expérience générale 
Évaluation :
5

Very helpful and courteous customer service! Very prompt and friendly associate helped me with the process of moving out of my storage unit. I really enjoyed using Uhaul Storage for my storage needs!

Betsey S.  |  Expérience générale 
Évaluation :
5

Worked well for my needs!

Kim S.  |  Expérience générale 
Évaluation :
5

The staff was friendly and helpful. Would definitely use this location again.

Felicia W.  |  Premières impressions 
Évaluation :
5

No high pressure sales. Great service. Timely installs and delivery. Just a great place to keep my stuff with 24 hour access when I was living in a hotel for 3 years in Bangor.

Morgan B.  |  Expérience générale 
Évaluation :
4

There was an extremely long wait to return the vehicle. To the point that I just left the keys on the desk with my contact information.

matthew m.  |  Expérience générale 
Évaluation :
5

Great company

Robert F.  |  Expérience générale 
Évaluation :
5

Very clean. Staff was super friendly and helpful!

Barbara S.  |  Expérience générale 
Évaluation :
5

Outstanding service! Appreciate the help and future assistance! Merci.

KEVIN W.  |  Expérience générale 
Évaluation :
5

The store Manager was more than helpful. Awesome guy

Philip B.  |  Expérience générale 
Évaluation :
5

Great people

Robert L.  |  Premières impressions 
Évaluation :
5

Thanks for a great experience during the challenge of moving long distance. You guys and gals...ROCK!

Sonja T.  |  Expérience générale 
Évaluation :
5

Staff was exceedingly helpful, and the facility is safe and secure.

thew s.  |  Expérience générale 
Évaluation :
5

I have absolutely no complaints, this was the best storage center I have used yet.

Avuntaura G.  |  Expérience générale 
Évaluation :
5

Merci.

James M.  |  Expérience générale 
Évaluation :
5

Very helpful for all of our transactions

Sarah & Jon F.  |  Expérience générale 
Évaluation :
3

I paid for a full month but moved my stuff out 2 weeks or more than my next due date and didn't get a refund which I was told I would

SHANNON C.  |  Expérience générale 
Évaluation :
5

Trevor was awesome ! He answered all my questions and has great customer service ..

Rose & Vincent N.  |  Premières impressions 
Évaluation :
5

I always use uhaul for rental moving trucks and storage...its so easy and convenient..

Shannon G.  |  Expérience générale 
Évaluation :
5

The manager was nice and friendly. The staff well informed on all questions. I recommend Uhaul as the #1 moving go to !! Thank you!

Kathi R.  |  Expérience générale 
Évaluation :
5

Thank you, your staff provided a great experience!

Timothy W.  |  Expérience générale 
Évaluation :
5

An extremely adept, confident, friendly and inviting staff. Clean storage facility. Indoor bay for loading/unloading was appreciated. Exceptionally convenient location: DD & hotel across the street.

Joanna & Rob B.  |  Premières impressions 
Évaluation :
5

thank you very much for the use of your facility I will highly recommend this to people who need to use storage it is centrally located and easy access

Robert J.  |  Expérience générale 
Évaluation :
5

The representative that I worked with was very helpful and kind. She helped answer all of my questions and concerns and walked me through the process of using my storage unit. Thank you!!!

Betsey S.  |  Premières impressions 
Évaluation :
5

Prompt, professional, and courteous. I really appreciated how simple they made it for me to get everything squared away.

Jennifer B.  |  Premières impressions 
Évaluation :
5

The units were clean, and well kept

Daniel C.  |  Premières impressions 
Évaluation :
5

You have a great manager, Trevor provides great customer service. A great representative for UHaul!

Vance J.  |  Expérience générale 
Évaluation :
5

Move in with incredibly easy and I was taken great care of by Trevor. Will definitely recommend to friends and family.

Fatih S.  |  Premières impressions 
Évaluation :
4

The woman who got me signed up for a storage space and truck was exceptional. Her name is Ashley. The person who was there the day before was definitely not helpful. Ashley is an asset to Uhaul.

Marjorie W.  |  Premières impressions 
Évaluation :
4

Everything was clean and secure. Unit was dry through the weather and had access to clean bathrooms on site. Unit was awkwardly tall instead of deep, but stacked it up high and all worked out well.

Emily D.  |  Expérience générale 
Évaluation :
5

Excellent service on part of U-Haul Staff.

Mary ANNE & John C.  |  Premières impressions 
Évaluation :
5

Personnel worked very hard to satisfy my needs as they changed during my move. I was very pleased with their response.

Jim T.  |  Premières impressions 
Évaluation :
5

They were great people to have store my stuff will use them again.

Lauren L.  |  Expérience générale 
Évaluation :
5

Really nice,new,clean,safe. Excellent place to store stuff!!! Merci

Randy B.  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle

dan m.  |  Premières impressions 
Évaluation :
5

Amazing Employees very easy to deal with very considerate n professional

Crystal A.  |  Premières impressions 
Évaluation :
5

Staff beyond great, can't say enough. Facility wonderful.

Greg D.  |  Expérience générale 
Évaluation :
5

The manager Trevor was excellent of explaining everything to me and helping me unload my truck. I would recommend the storage unit to anybody.

MIchael T.  |  Premières impressions 
Évaluation :
5

Great service, great people. Everyone was friendly and helpful.

Glen D.  |  Premières impressions 
Évaluation :
4

During our time there there was an issue with the outside door to the building where our unit was. It took a couple of days to fix and that bothered me.

joy N.  |  Expérience générale 
Évaluation :
5

Thank you Cody for being so very helpful and friendly upon check in! The facility is clean, modern and user friendly. Highly recommend if you are looking for a storage facility.

Lisa B.  |  Premières impressions 
Évaluation :
5

Very helpful

Victoria R.  |  Premières impressions 
Évaluation :
5

Everything was fine except the condition of the uboxes. They did not give me a sense of security. However, the professionalism of everyone involved was exemplary.

Jean B.  |  Expérience générale 
Évaluation :
5

Mr. Warren was very professional and helpful, and got me and my wife fixed up for our storage needs at your Outer Hammond Street location.

William T.  |  Premières impressions 
Évaluation :
5

I was very pleased with my storage experience.

daniel k.  |  Expérience générale 
Évaluation :
3

I did not see the storage facility

Albert K.  |  Expérience générale 
Évaluation :
5

Nice employees, and extra clean facility! I'm impressed 2nd year rented a storage unit very nice!!!

Randy B.  |  Premières impressions 
Évaluation :
5

Everyone at this facility is friendly and helpful.

Brenda C.  |  Expérience générale 
Évaluation :
5

The monthly price of the storage unit was quite high in comparison to other units in the area but great customer service and clean, secure facilities.

Jordan B.  |  Expérience générale 
Évaluation :
4

you need more staff had to wait several times.

Bennett A.  |  Expérience générale 
Évaluation :
5

Great customer service with last minute changes to my reservation. The move went very smooth thanks to staff help!

Jordan B.  |  Réservation 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Retour
Haut de la page