U-Haul Moving & Storage of Owensboro

360 évaluations

2815 W Parrish Ave   Owensboro, KY 42301

(270) 228-0362

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Pour nous contacter

(270) 228-0362

2815 W Parrish Ave
Owensboro, KY 42301

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY V. 
Évaluation :
4

I live all the way on the other side of town. When I put in my information it put me to picking up my uhaul at this location when I found out there is one less than a mile from my house. Fix that online so that don't happen. I had to pay for mileage I normally wouldn't had to pay for if I went to the other location which I will go there from now on! Mileage shouldn't start till you physically start your job!

GABRIELLE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELISSA L. 
Évaluation :
5

Great service, quick pick-up and return.

ROBERT B. 
Évaluation :
4

I did expect to pay as much as I did ....used it less than half a day and was greatly charged in even put more fuel in the truck than its had ......very disappointed ...i went in for a pickup but it wasn't available so the convinced me to go with the larger truck .....

DANIEL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sonia B. 
Évaluation :
5

Jordan was friendly and went above and beyond to help me get the right storage unit.

cherrell j.  |  Premières impressions 
Évaluation :
5

I can't put into words how amazing and supportive these folks are. I can mention Sarah specifically has been a God send. She is exactly the face I would want representing my company. Great Great Great staff.

Richard J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN B. 
Évaluation :
3

My experience was good at first. Truck ready early. I was going to Franklin KY. He set up return for one of the 2 uhaul places in Franklin. Truck was clean and well maintained. However the place he told me to return appeared to be a car lot that was out of business. And I tried the other place in Franklin but there was no way for me to get in the gate to return truck. I had to miss a whole day of work and stay overnight Saturday night in a house with no power or water. Then I learned the second place was also closed on sundays. Called uhaul multiple times , kept getting transferred out on hold and once got cut off. Finally ended up having to drive into another town to turn truck in. It was a miserable situation.

leta W. 
Évaluation :
5

Jordan was very helpful Super nice and smiled when she greeted me. Job well done.

MATTHEW P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S. 
Évaluation :
5

One of the best Uhaul location that I have seen. Lot big enough to park truck and trailer without any issues. Great location

DARREN P. 
Évaluation :
2

First of all have all the equipment I reserved. Second they did not hook up the auto hauler correctly. By not doing this the emergency brake switch went off and ate up one of tires and we were stuck on the side of the road for over 3,5 hours, because your roadside assistance did not give the correct address of where we were!!! I will never use u-haul again, nor will refer you to anyone I know. When we picked up the truck it only had 1/8th tank of gas. When I returned it, it had a 1/2 a tank. I give you a negative 5 stars for your company.

GRANVELL P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTINE F. 
Évaluation :
3

The people in the store were super friendly. Even the young man that checked me in. But I rented this truck for my business to use while mine was getting worked on. And when I was done with the paperwork and needing to leave to get to the jobsite. Some one had misplaced the keys. So I ended up waiting around about her 20 mins to only find them outside on a lock box. And the truck was filthy. Whom ever rented it before me had dumped motor oil all over the back bed. And I know the employees tried to clean it out. But it was all over. I was supposed to get a blanket to put back there to put my stuff on. But I didn't receive it. I ended up getting oil on presents and wrapping that we were taking down to Christmas wish and donating to them for families in need. And the last time I rented one. I showed up and they didn't even have one even though I reserved it days in advance. I ended up having to drive all the way across town to pick up another one and waste 2 1/2 hours of my work day. It seems our town only has two trucks for rent. I might end up having to just go get my own.

Nathan G. 
Évaluation :
1

It took nearly an hour to get through checkout. Total waste of time. Improve/replace your software.

DMITRY U. 
Évaluation :
5

All the staff were very nice and helpful

SARAH P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chip p.  |  Premières impressions 
Évaluation :
4

Was forced to pay for rental after uhaul refused to donate rental. Was giving 44 bicycles from company in Bowling Green 62 miles away, had to be picked up 11 1, uhaul WOULD NOT HELP

DAVID D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBRA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN G. 
Évaluation :
5

Fantastic service!

Rob F.  |  Expérience générale 
Évaluation :
5

Very well organized store . My staff member helped me with the correct choice for my move and I was in and out in about 15min. Easy and fair priced . Thanks

GARY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIANA H. 
Évaluation :
5

Thank you for making my love smooth.

ELIEZER C. 
Évaluation :
5

Edna's was so helpful and friendly.

JANICE E.  |  Premières impressions 
Évaluation :
5

My customer service rep was very helpful. I think she went above and beyond her duties. I will use your service when needed and recommend it to others. Merci

MICKEL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH R. 
Évaluation :
5

The young lady who took care of our return was professional and friendly. She has us out in a matter of minutes. No changes needed

Ann W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jarred G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob J. 
Évaluation :
2

This was the worst uhaul experience we've had. We pulled into the "park and wait here spot" and the blonde woman that works there jumped into a car with her boyfriend/husband and drove to a parking spot to smoke. There was a tall skinny kid walking around smoking. There was a younger kid with black hair helping a customer with his rental and then when he was done he went to the blonde and her boyfriend/husband to look at what was apparently their new car. We waited for 15 minutes for someone to check us in. Your employees need trained to put their personal life on hold and do their job if you want customer satisfaction.

Rosey B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAH F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAH F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAH F.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ben C. 
Évaluation :
2

First of all I paid for a dolly and a bigger furniture dolly but the truck only had the regular sized dolly. Therefore it took longer to move all the belongings and also required much more physical exertion to move it all. I was late returning the unit but I called the location and they stated it would be fine. When I checked my bank account I have 2 charges from you uhaul.

Charles M. 
Évaluation :
5

Was a great experience for sure .

Missy R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARAH H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARAH H. 
Évaluation :
5

This location rocks!! Everyone is very helpful, kind and courteous. Storage facilities are clean and Secure. I will definitely be using them again.

ERIC P. 
Évaluation :
3

The self storage units are not very accessible, but the lady behind the desk was the kindest most helpful Uhaul person I have ever met.

Thomas S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chris R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA K. 
Évaluation :
5

These folks are great. Sarah, the General Manager was more then helpful giving me an abundance of support. I was going through a difficult time and they were there to help. Greatly appreciate all of them up there.

Richard J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnathan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lacey D. 
Évaluation :
5

The ladies in the office on Parrish Ave. was wonderful!!

melinda M.  |  Premières impressions 
Évaluation :
5

Sarah is the greatest, just give her a call always there to help

Justin H.  |  Expérience générale 
Évaluation :
3

Reduce your prices! 186 $for a 40 mile drive and for only 5 hours of time with the truck is absolutely ridiculous!

WILLIAM M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawna T. 
Évaluation :
4

I called n reserved a one way rental from Owensboro to Louisville. I got there n they told me it is a 2-way take it or leave it. I had help at my mother in law house so my plans obviously changed. I took the truck n the woman manager told me I would get a 50 $rebate. So instead of loading my 20' truck driving to Louisville unloading n dropping the truck off. I had to turn around and drive back to Owensboro. When I checked it back in my 50 $rebate turned into 35 $which obviously didn't cover the gas back. I'm very frustrated and will not rent from u again. There's other places

JAMES P. 
Évaluation :
5

Signed up online. Had me take a picture of my ID, so i did. Then 3 hours later, an hour before i was picking up my uhaul for its appointment, it sent me a link to upload it again. U-haul shouldn't be having these issues and making anyone take a picture of their ID 2 different times for the same thing. I still had to go in and check in. What is the purpose of taking a picture of your ID in your reservation then doing it through my phone, then still having to go in? There isn't one. Fix it.

Sherman J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FRANK M. 
Évaluation :
5

Late drop off was easy. Would suggest bigger signs for drop off but easy to figure out

William M. 
Évaluation :
5

The windshield was so dirty with dried bugs all over it and dirt that when I got it out on the street and the sun hit it I was blinded and could not see the road. The wipers and fluid couldn't even clean it off. The inside has been smoked in so much that it was stained brown. There was air freshener put in the air vents but that wasn't what clean smelled like. The rental people were very professional but I didn't get the dolly I rented. They called me after my rental and took it off my bill though.

SHAWNA T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAWNA T.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIANA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
4

Brittney, who helped us, acted like we were an inconvience to her for being there. When we asked questions she became irriated and acted as if our questions were dumb. The gentleman who helped us hooked up had great customer service, was polite, and helpful. I did not catch his name. Location itself was great, easy to access and clean.

Glenn B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM H. 
Évaluation :
5

The Owensboro, Kentucky location was very helpful. From the beginning of trying to reserve the truck and car hauler it was a complete cluster and nightmare. I contacted the 1-800 number to try to reserve the truck and trailer and then their system went down and I had to call back multiple times I called back reserve the truck and trailer and then they had me picking up in Phoenix Arizona. How does it make any sense for me to pickup a truck in Arizona to pick up the broke down vehicle in Indiana? I had asked to pick up the vehicle and the trailer in Dale, Indiana. When I went to do the mobile check in it showed that I was picking up in Maria Hills, Indiana instead of Owensboro, Kentucky as agreed. So I called again to clarify. Come to find out the trailer and truck we're not at the same location. The truck that was supposed to be at Owensboro, Kentucky but was down for maintenance because it had a leak in the cab. So they were expecting me to drive to Maria Hills for the truck and then to Owensboro for the trailer. I was driving from near Cincinnati Ohio to Indiana to take care of a broke down vehicle for my in-laws during my daughters wedding and I had to deal with uhaul many hours on the phone. I can't imagine more horrible customer service. If this is the kind of customer service and process I can expect from U-Haul I will not consider using the services in the future.

HARVEY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JARREN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S. 
Évaluation :
5

I have rented from this site 3 times and they are great. Thanks

MICHAEL M. 
Évaluation :
5

Looks brand new, is very secure and has great facilities. Can even pull in your vehicle (even 26' truck) inside to unload/load your things into the storage units. Great storage facility...would highly recommend.

JUSTIN H.  |  Expérience générale 
Évaluation :
5

Quick and easy rental. Equipment ready at pickup and great help getting hooked up and confirming everything working correctly. Great experience.

GREGORY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karrie P.  |  Expérience générale 
Évaluation :
5

Le personnel était amical et serviable. Drop off and pick up was easy.

LOUIS W. 
Évaluation :
1

Pick up location did not have our equipment ready despite having booked online over a week in advance. The one way truck we were supposed to receive was rented out the day of pick up and was not back in time for our reservation. Staff was difficult and unapologetic during interaction.

Michael S. 
Évaluation :
5

Everything went great. Easy pickup, easy drop off. Le personnel était amical et serviable. Couldn't ask for more

HUGH D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WINDELL G. 
Évaluation :
5

Perfect for my needs!

tammy s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES D. 
Évaluation :
1

They forcefully added features and told me it's “mandatory”. The guy was ignorant and rude. I'll never use that place again.

William M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TABITHA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

deb F. 
Évaluation :
4

Good job.

GREGORY B. 
Évaluation :
4

n/a

ANTHONY K. 
Évaluation :
4

The customer service wasn't great. The general manager was complaining about a negative interaction she had with a police officer. She wasn't rude nor was anyone else, but there was a lack of professionalism.

Christopher W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kelly m.  |  Expérience générale 
Évaluation :
1

The manager was a very rude. Diane has charged our account not once but three times. The manager was not very nice he did not explain hardly anything to us. They charged us for an extra day that we did not even have the fan. And would I ever recommend U-Haul to someone else at that location hell no.

Jahna D. 
Évaluation :
5

All of the employees were very helpful & friendly. The exceptional ones were, Sara, Xavier, Edna & Jordan. A really good team. I will recommend this facility to all I know.

Joseph C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karol W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAFORD C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JARED N. 
Évaluation :
5

Jordan at U-Haul Moving & Storage of Owensboro went well above and beyond to help me when U-haul.com messed up my reservation and when U-haul.com messed up my return. I would give this location a better than excellent review because of Jordan.

SCOTT G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILLIP B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WESLEY C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD ALLEN H.  |  Expérience générale 
Évaluation :
5

It was so easy to do the move in online and when I arrived staff was so helpful and very friendly. Made me feel welcome. Merci

Delinda S.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ei M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall S. 
Évaluation :
5

James and Alexandria helped me tremendously And we're super friendly. I will highly recommend anyone to use the storage facility at this location!

Noah E.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dakorria W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gabriel N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARON P. 
Évaluation :
5

Very friendly and helpful, waived a fee due to miscommunication without me even having to ask. Excellent customer service.

Sarah A. 
Évaluation :
5

Truck loading ramp was saturated in mud and the inside of the cargo area was dirty. Had to hose it all down before getting started moving.

Shawn H. 
Évaluation :
5

We are now considering renting another U-Haul to move our son to college because of of our experience. So easy and everyone was very helpful.

Bryan S. 
Évaluation :
3

I was charged 1400 for dolly which I never used or requested

MICHELLE P. 
Évaluation :
5

Great staff.

Richard Allen H.  |  Expérience générale 
Évaluation :
5

We had to locate and move our storage items into the U-Haul Storage Facility on very short notice. Even though they were just opening and remodeling an old "box store" when we found them, they gave attention to security and customer service from the beginning. We watched them grow and keep their commitments to us as they did. Great experience during stressful times.

Robert M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margerita Y.  |  Online Move In 
Évaluation :
5

I have been working with Sarah & her team & they have been very helpful with all our needs. They are all very pleasant to work with. The facility is spotless & they are ready to help with any problem that you may have. I have been very pleased with my experience there & will & have been recommending this facility to all that I know that are needing this type of services.

Joseph C.  |  Premières impressions 
Évaluation :
5

I'm very happy with my experience with this facility. Brian has been great to work with and is an excellent asset to the company.

Richard Allen H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandy L.  |  Expérience générale 
Évaluation :
1

I COULD NOT GET INTO THE BULIDING WHEN I NEEDED TO STORE ANYTHING!! I TRIED TO TELL STAFF ABOUT NOT GETTING MY THINGS STIRED !!! BUT THEY HARRASED MY SON AND MY DAUGHTER WHO LIVES IN ALASKA AND THEY DIDNT SEEM TO CARE I COULD NOT GET IN !!! HAD TO GET A NEW CARD TWICE AND STILL HAD PROBLEMS SO NO ILL NEVER GO BACK

Clara T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Missy R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD ALLEN H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Troy R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS H.  |  Expérience générale 
Évaluation :
5

Employees did everything right. I would definitely recommend this company.

Karol W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

james c.  |  Expérience générale 
Évaluation :
5

The manager David and the rest of the crew at the facility were fantastic fast and courteous service

james n.  |  Expérience générale 
Évaluation :
4

Overall a good experience

Susan K.  |  Premières impressions 
Évaluation :
5

I think it's great that we have such a nice, full service facility here. The staff is friendly and helpful too.

Bobbie Jo C.  |  Premières impressions 
Évaluation :
5

The employees at this facility were very friendly & personable & made you feel very comfortable. They were also very helpful in explaining the whole experience. It seems to be a very well ran establishment. I will & have already suggested this business to my friends & acquaintances.

Mark C.  |  Premières impressions 
Évaluation :
5

The facility was a lifesaver. Convenient, safe, and easily accessible. Staff were great. Thanks!

JAMES H.  |  Expérience générale 
Évaluation :
5

This is a great place for your storage needs Clean Safe Well lit And the staff are very helpful and amazing Definitely recommend them for your storage or rental truck needs They even have a hitch bay if your vehicle is is in need of one A+

James V.  |  Expérience générale 
Évaluation :
5

Y'all are fast to help and a great bunch of people

bruce b.  |  Premières impressions 
Évaluation :
5

Customer service was knowledgable, helpful and very proffesional. Ask for a guy named lucky

Brian S.  |  Expérience générale 
Évaluation :
5

Customer service was polite, courteous and proffesional

Brian S.  |  Premières impressions 
Évaluation :
3

Moyen

Robert M.  |  Premières impressions 
Évaluation :
5

Great employees!

sarah h.  |  Expérience générale 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

  • Icône de bâtiment
    Historique

    Sed venenatis lorem nulla, at mollis nibh accumsan ac!

Retour
Haut de la page