I feel like the fact that there is not an elevator for a second story storage unit should have been more upfront in the contractHannah T. | Online Move In
Customer Reviews for U-Haul Moving & Storage of Paradise Valley
Pour nous contacter
Phoenix, AZ 85032
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The best, everything was so easy!Stephanie C.
Le client n'a pas laissé de commentaire.SCOTT C.
Le client n'a pas laissé de commentaire.Michael O. | Premières impressions
Le client n'a pas laissé de commentaire.Cody C.
was rented a unit that was already promised to someone else so a day after moving in I had to move out. Been about a week and still have not gotten my refund.Tonya O. | Premières impressions
Top notch experience.Renee S. | Expérience générale
Le client n'a pas laissé de commentaire.Michael I.
Rod is an excellent manager and the nicest guy!! He has a great team of staff who really care about their customers. He will do his best to get you the best deal, especially if you need multiple units like I did. I feel very safe storing my things here during my move. Thanks Rod, Megan, & team!!!Kaitlyn H. | Premières impressions
So far great experience. However I don't know how they would handle any problems that arise since I just got my storage unit a day ago. The general manager was very helpful and I would have to assume that he would act in a fair and responsible way.Stephanie A. | Premières impressions
Such an amazing experience. I would not use any other moving companies....U-Haul is my preferred.Mark H.
upon returning the vehicle, the app required i scan the location barcode, which was NO WHERE to be found. this took returning the truck difficult and time consuming.Veronica F.
This is a great location. I have rented many u-hauls from this family-run location and they are great. The vehicles are always ready and clean and the service is professional and friendly. I would recommend the location to everyone. KellyCameron U.
Online... I opted out of the 14,00 $ insurance. In the store... I opted out of the insurance. When I returned the vehicle, the store was closed so I returned it online and viewed my receipt. I was still charged for the insurance. I left a note on the charges to not charge me for the insurance... Ultimately, I was charged for the insurance. NOT ACCEPTABLE!!! When I move in October, I will NOT be using U-Haul for either a vehicle or storageTRENTON K.
Le client n'a pas laissé de commentaire.melissa b. | Premières impressions
Le client n'a pas laissé de commentaire.angie h. | Expérience générale
Le client n'a pas laissé de commentaire.ALICE K.
Online ordering experience was an absolute mess.Matthew S.
Le client n'a pas laissé de commentaire.Ryan S. | Expérience générale
Very friendly and helpful staffCraig B. | Expérience générale
Le client n'a pas laissé de commentaire.SHARIE E. | Expérience générale
Rod and Colleen were an excellent team and were extremely helpful in our experience. They are very approachable, friendly, and easy to talk to. Phenomenal customer service.MIGUEL M.
Le client n'a pas laissé de commentaire.Lynn M.
I arrived at the uhaul at 4110 E. Bell to rent a storage unit with the idea of pricing was as advertised for the 5x5 unit, i went ahead and rented then changed my mind BEFORE the sale associate cut the tag, she informed me it was too late to change my mind that i was basically stuck! She informed me when i open my gate I would also experience the alarm for a min or so this triggered my anxiety, there are many factors why i changed my mind The location is a bit farther than expected will not work with what im needing to do, the alarm triggers my anxiety, this unit simply will not work for me. I returned the next day to speak with a manager and no success, i do not need or want that unit anymore and feel that i have that right to change my mind and receive a refund i was open to a penalty charge as well. I am taking this further with corporate and reviews online for the simple reason of not being able to cancel was absurd to me.DENISE R. | Expérience générale
I used the mobile app and the experience was not user friendly at all. That app needs to be overhauled completely. Very bad experienceAmber A.
Le client n'a pas laissé de commentaire.DE ANNA B.
Le client n'a pas laissé de commentaire.Jesse D. | Online Move In
Proprietors were as accommodating as possible. The facility was clean and well maintained. I had the first month covered at no cost because of the U-Haul commitment as I did a cross country move. That was great. The only rub was I had my storage unit used for about 9 days into the second month and it could not be prorated. Being charged for the whole month when it was only used for less than two weeks seemed a bit far out. I was told there was no way this could be done....thanks.Philip C. | Premières impressions
The management is truly amazing. The professionalism, efficiency and thoughtfulness is truly rare and I intend to continue doing every aspect of business at this location. Merci.LASHAE S.
Rod and Colleen were truly wonderful. Recommend this location to anyone.Dominic W. | Premières impressions
Always make it easy! Never had a problem at this location. Great customer service!Eduardo C.
Fast check in and great service!THOMAS D.
The young lady teenager was extremely rude unprofessional instead of comming into the office to go over my receipt ect..... just had me stand in the office for 12 minutes while she cleaned truck!!! I let her know she was unbelievable that was my third time inn2 weeks as a repetitive customer she needs to be reprimanded for treating a customer so rudely !! She let me know she was the granddaughter of the owner as if that was a excuseCATHERINE F.
The customer service is superb, fast and above and beyond. You can't improve because your already at the top!devorah A.
I really like the way Rod treats his customers it is a great experience and he explains everything in detail and i would definitely recommend this place .Lakshman K. | Expérience générale
Le client n'a pas laissé de commentaire.AARON G.
Le client n'a pas laissé de commentaire.SHAUN S.
Le client n'a pas laissé de commentaire.MARK W.
Went to store something at 8pm and the facility would not allow entrance even tho access was said to be till 10pm. Front desk gave a lot of frustration while looking up the wrong information, no narrowing or informative questions. And was passed off to another coworkerJoshua M. | Premières impressions
I HIGHLY RECOMMEND THIS LOCATION. ALL THE EMPLOYEES WERE VERY HELPFUL, INFORMATIVE & ANSWERED ALL OUR CONCERNS ABOUT THE RENTAL ESPECIALLY AS IT WAS OUR FIRST TIME RENTING A UHAUL TRUCK TO MOVE.JACQUELINE P.
Le client n'a pas laissé de commentaire.Elizabeth R.
I dropped off the van I rented after hours. I had been told to use the online check-in process if I dropped it off after hours, but I was NOT told to perform the online check-in process BEFORE locking the van and putting the key in the drop box. I was dismayed to realize that I needed to take photos of the interior after I had locked the van and turned in the key, and couldn't get inside it again. I had to pay a 25 $cleaning fee because I couldn't take photos of the interior showing that it was clean. That should be a key part of the verbal instructions upon renting: to do the online check in BEFORE locking it and turning in the key.HILLARY H.
Nothing - the owners are increÃble people, wonderful in every way. They help ypu navigate U-haul's quirky bureaucracy for reserving a van beforehand. But it was super easy once I got there. Thank you - you guys are awesome!!!CHRISTOPHER H.
Everthing was perfectWilliams A.
Access closes at 7pm which doesn’t give me time after work to load unitDonald S. | Premières impressions
Le client n'a pas laissé de commentaire.jacob p. | Premières impressions
Mobile checkout took forever.Michael W.
Wonderful service for the 6 years I was here. Thank you for everything!DEBORAH K. | Expérience générale
Fast and Friendly service every time. I pass other U-Hauls to go to this one.Edward F. | Expérience générale
Le client n'a pas laissé de commentaire.ANNE M.
Brianna was so very knowledgeable and helpful. She is a pleasure to work with.ERIC H.
Brianna was very efficient and helpful- and helped get us in a storage unit quickly so we could return our UHaul trailer on time at a different facility!JUNE H. | Premières impressions
Great customer service easy and efficientCATHERINE F.
Friendly, efficient, good valueLinda J.
We enjoyed the friendly and cheerful staff, including the dog.THEORA K.
Le client n'a pas laissé de commentaire.JAMES N.
Staff are friendly and knowledgeable of uhaul products. I wold definitely go back to this location if need be.Annette B. | Expérience générale
Megan was very pleasant to work with and I was very happy with the customer service.Michael C. | Premières impressions
Le client n'a pas laissé de commentaire.Russell Y. | Premières impressions
Le client n'a pas laissé de commentaire.Amit P.
Great rental.William J. | Premières impressions
Le client n'a pas laissé de commentaire.MATTHEW V.
Le client n'a pas laissé de commentaire.Susan M. | Premières impressions
Had to cancel , my driver’s sons was in a bad car accident and wasn’t able to fly in to drive my truck to New York and store stuff in Phoenix .Shelly H. | Expérience générale
Le client n'a pas laissé de commentaire.Jocelyn S.
Women at the desk were great!ROGER K.
Manager was very friendly and made the move in process fast and simple.Michael B. | Premières impressions
I was leave commend about my online experience vs in store. I first booked online with mobile check out process. It was a nightmare. I didn't expect it to be so worse. Worst part was when they were calling alternate contacts. I listed my wife as alternate contact, she just dropped me at the location and was driving back. Online agent called her for background check and my wife couldn't pick up the phone because she was driving. The agent started complaining that alternate contacts are not picking phone. Are you doing a employment background check or renting a truck? I tried the store walk in option and renting was much smoother there. You should shut down the online renting.ANIL B.
I didn't receive my e-receiptMICHELLE F.
Stopped in to view a temperature controls unit. I was greeted by Rod and his staff. Rod was extremely helpful and took extra time to show me other units. I would highly recommend this location for its cleanliness and helpful staff. Service was excellent and the I could not have been happier. Rented my first storage unit ever! Thanks Rod!JAMIE B. | Premières impressions
Le client n'a pas laissé de commentaire.Beverly E. | Premières impressions
Outstanding customer service. Rod went out of his way to assist me well before they opened. I signed up for the Truckshare program and had my pickup time set for 5 am. Rod took time out of his morning to make sure everything went smoothly.Evan P.
Great experience, not much too improve.ARMIN D.
Le client n'a pas laissé de commentaire.LISA S.
The people are very friendly and helpful in this crazy time right now they always answer their phone they always take the time to help you and the hours they’re open I tried other places never answered the phone I left a message they never return the call I always have liked U-haul and I’ve only used U-Haul in the past first time getting a storage though I have it moved into it yet but it’s very clean brand new and I feel good about it 😇deborah h. | Premières impressions
super easy to check in.Rod is a great guy.GUY F. | Premières impressions
I would recommend this facility to anyone looking for storage space.janet l. | Premières impressions
I live in Glendale but I trust this place as opposed to all other UHaul providers in the valley. I trust Rod and his team.EVAN P.
Le client n'a pas laissé de commentaire.Kevin S. | Expérience générale
I rented a van to move my mother's things to my home due to her death the day before. I arrived at the location to turn the van in before 5pm and there was NOBODY on location to turn in key. Your online app did not work to turn the van in either. Had to use the key drop and was charged a "convenience fee" because I arrived "after business hours". Totally unacceptable!Caryn M.
Closing time was 5 pm. Returned to the location at 4:45 pm and the location was already closed. Tried to use the app to check in but it wouldn't let me take a picture of the dashboard so I couldn't complete check in. I specifically came before closing to avoid having to use the app.JENNIFER T.
Le client n'a pas laissé de commentaire.MANUEL D.
Rod and his wife were so nice and helpful. We underestimated how much space we needed and they very quickly hooked us up with a bigger unit without any issues or problems. They even gave us bottles of water due to the heat. The property is very nice, well maintained and welcoming.Craig B. | Premières impressions
Le client n'a pas laissé de commentaire.paul g. | Expérience générale
The staff was helpful and friendly. The Uhaul place was well run.Lisa C. | Expérience générale
Rod and Crew were Excellent!!!! Thank you!!!!ALEX B. | Expérience générale
Rod and his staff keep the vehicles and lockers super clean. The price is fair as well.Mark W. | Premières impressions
Le client n'a pas laissé de commentaire.JOHN R. | Expérience générale
Very cordial and helpful staff - from truck rental to move in/move out. Well maintained, clean and cool storage. Very secure site. Highly recommend!pam n. | Expérience générale
Horrible service. Wrong code sent to us and we could not access truck for 1 hour. Also parking brake was stuck and customer service and roadside assistance was horrible. Never use this location again.Jeffrey E.
Le client n'a pas laissé de commentaire.MORGAN R.
Great location , incredibly friendly and helpful.Kenneth G.
Great Customer service and they're very friendly and helpful. It was my second time with them and will do again near future.PHILLIP M.
More expensive than othersAngela S. | Premières impressions
Le client n'a pas laissé de commentaire.Mary K. | Online Move In
Le client n'a pas laissé de commentaire.Jacqueline W.
The front desk team were professional and friendly and made the whole experience a easy, efficient and pleasant. I also purchased plastic covers for my bed and furniture that worked well to keep my furnishings clean. Merci.lori C.
Rod and Colleen were great. Made everything very easy and were so helpful and communicative. Will use this location for any moving needs going forward.Kevin S. | Premières impressions
Very friendly folks and very helpful. This is my go to Uhaul storeVKAAS R.
The staff at U-Haul storage have been so good to me. Due to a broken elbow I fell behind on my payments. They worked with me for months till I was caught up. I am extremely grateful because I lost a storage unit at a facility that was not U-Haul during that same time because they just wanted the money. I will always choose and recommend them in the future. Thank you all so muchandrea G. | Expérience générale
Le client n'a pas laissé de commentaire.STEPAN D.
Charged an extra day. Good thing I went back and ask for a print receipt. Email receipt was not working or was intentional not sent for me to check it while I'm still close by. Not a process.Ricky L.
The staff is very helpful. It is clean and well lighted.Lisa C. | Premières impressions
Le client n'a pas laissé de commentaire.Tom K.
Le client n'a pas laissé de commentaire.TOM K.
The staff is excellent!Lisa C. | Expérience générale
Le client n'a pas laissé de commentaire.KORAY K. | Expérience générale
Le client n'a pas laissé de commentaire.Brenda F. | Expérience générale
This is the only storage location or uhaul I will ever use. Everyone is so accommodating and pleasant and wonderful to work with. Anyone would be thrilled to rent a uhaul or a storage unit here.ERIN S.
Rod and the team are accommodating, caring, and professional. I feel confident my belongings are in great hands. Plus, I have three extra large fresh lemons that Rod picked off his for me!Kris M. | Premières impressions
Le client n'a pas laissé de commentaire.MICHELLE S. | Expérience générale
Le client n'a pas laissé de commentaire.RAMAKANT M.
Rod was friendly and helpful.DEBRA J.
Le client n'a pas laissé de commentaire.JAYSON Y.
Please make sure the owners dog is not there. The dog was aggressive and barked at me continually. Very unnerving.MATTHEW V.
Le client n'a pas laissé de commentaire.Sydney V. | Online Move In
Le client n'a pas laissé de commentaire.MICHAEL G.
Very nice people from the second I pulled into the drive way, friendly staff and personal even came by with water as we were unloading the truck!!!mike k. | Premières impressions
Le client n'a pas laissé de commentaire.Chad S.
Get rid of the virtual platform for rental. It took 5 times as long as it would have if I had gone to the counter. Ridiculous! I'll never rent at U-Haul again.Marion K.
Wrong dolly, pain to check out remotely, gas meter read wrong. I noticed it after I left, had to put an extra 15 $in gas to make sure I didn't get charged. Rental person was nice, above average but that's about itSTEPHEN T.
Nothing. Everything was great!KATHERINE G.
Staff was very friendly and accommodating. Always made a point in saying hiLEONARD R. | Expérience générale
Le client n'a pas laissé de commentaire.KAREN L.
Le client n'a pas laissé de commentaire.Kathryn U. | Expérience générale
inexperienced and poorly trained staff made the short 2 hour rental a bit of a nuisance. I was told that I would receive an email with the receipt for the transaction, have not received the email or receipt? the truck was old w/130K miles and not in best shape. not the best experience I had w/your company. will go back to using other facilities.salvatore E.
Le client n'a pas laissé de commentaire.matthew B.
We needed a moving truck for a same-day rental. I called around and decided to go here. We went right over to pick it up and it was ready to go. The rental process was quick. Rod and his wife were helpful and friendly and had us on our way in no time. I highly recommend.JULIE D.
Service à la clientèleEDUARDO C.
The check-in process with U-Haul truck Share 24/7 was clunky and not user friendly. The location was able to check 3 people in quicker than I was able to check myself in. I will not ever use this feature again.Andy S.
Rod and the team were fantastic. Friendliness and customer service were excellent.Victor R.
Le client n'a pas laissé de commentaire.Kathy g. | Premières impressions
Service was spectacular!!!JACQUELINE J.
The staff is outstanding, everyone you meet will go out of their way to ensure you have a great experience. I attribute this to the management team run by Rod Thierauf.james t. | Premières impressions
Elevators are definitely needed at this location.TERRY M.
The staff at this location were very friendly and helpful. They made us feel like we could reach out to them if we had any questions. The u-haul was also incredibly clean, which made us feel safe. Overall, we had an excellent experience and would definitely recommend this location!GUNNAR C.
The truck wouldn't start. Had to call roadside assistance.ABHIJIT D.
Renting here is easy due to the great professional customer service provided. The staff is excellent in explaining cost and what additional information is needed. Highly recommend this facility for all your Storage and vehicle rental needs.MICHAEL H.
Le client n'a pas laissé de commentaire.SIDDHARTHA S.
Le client n'a pas laissé de commentaire.Colin D.
The only thing is there are no elevators. Other wise great place and ManagementTERRY M. | Premières impressions
The General Managers were so helpful, and provided excellent customer service. You can tell that they really care about taking care of the customers and the property. Thank you for such a great experience!NANCY B.
Outstanding personalCOREY M. | Expérience générale
Le client n'a pas laissé de commentaire.STEVEN S.
Le client n'a pas laissé de commentaire.LEWIS H.
Too many issues with billing and payments being applied. Issues with getting through the gate.DALE C. | Expérience générale
Staff that genuinely care about their customers!Heidi W. | Premières impressions
Le client n'a pas laissé de commentaire.JEREMY S.
Le client n'a pas laissé de commentaire.JOHN B. | Expérience générale
I opted for online pickup this time because the staff often seems to be on the phone/not have time for any questions. I never got a receipt for my transaction this time, however.Kelsey C.
Le client n'a pas laissé de commentaire.Mark G. | Expérience générale
I was told I would get first month free yet when I got to a facility they charged me saying it was only for certain sizes. That's not what your advertisement said. And I scheduled to go to one storage facility only to find out they didn't have one available. I had to run around looking for one. Bad service with scheduling and bad advertisement on a month free when I didn't get it.Stacey R. | Premières impressions
Le client n'a pas laissé de commentaire.Cameron M. | Expérience générale
Rod and his wife are some of the most humble and hardworking individuals. Rod does an outstanding job at keeping the place spotless. He is great with customers and always went out of his wat to help in any way he can. I've been at this location for three years and the entire time not once had anything negative to say about management. Incredible people and I'm going to miss seeing them.Cody S. | Expérience générale
Everything went great, Rod and his staff went above and beyond to be helpful and take care of our needs, highly recommend this facility to anyone in need of moving or storage needs!Kevin H. | Expérience générale
Le client n'a pas laissé de commentaire.ANDREW S. | Expérience générale
Le client n'a pas laissé de commentaire.Bob H. | Premières impressions
Le client n'a pas laissé de commentaire.Guy C. | Premières impressions
Le client n'a pas laissé de commentaire.JOSIE T. | Expérience générale
I never thought I could say I had a great experience with a storage company, but from my first day to my last, these amazing people made me feel like family... yeah, I said it... family. I was going through a breakup when I arrived and they treated me with such warmth. And then when I came to pack everything up, they helped me wield open my lock because apparently, I decided to throw away the keys? Either way, 12/10 recommend.Devon H. | Expérience générale
We were clients in one or more units for both our business and personal storage for a number of years, including before the change in ownership and management. After their purchase, U-Haul over several years upgraded the lighting, the ventilation and the parking areas. They did not raise rates without notice and then offered options The areas were well lit and security visible. We found the staff agreeable and always open to suggestions and comments. The facility was clean and had moving and storage items available for rent or purchase if needed. This is one of the better storage centers in this part of town and I strongly recommend them.JOHN H. | Expérience générale
Rod and his team were amazing, they were extremely helpful, accommodating, and super friendly. They went above and beyond to help us out and make the entire experience as convenient and smooth as possible. Would highly recommend this facility to anyone looking to store their things. I have nothing but pleasant things to say about Rod and the rest of the staff. Thank you so much for your help!Kevin H. | Premières impressions
Rod was kind enough to show us the easiest route to the storage building and also answered all our questions. I would recommend this storage facility to everyone.Sameer D. | Premières impressions
Le client n'a pas laissé de commentaire.Jordan C. | Expérience générale
General Manager was Great, very good with people, a people Person!Kathryn U. | Premières impressions
Le client n'a pas laissé de commentaire.Joseph E.
Le client n'a pas laissé de commentaire.MELISSA D.
Staff is super helpful at this location!!John A. | Premières impressions
Le client n'a pas laissé de commentaire.Mackenzie T. | Expérience générale
Le client n'a pas laissé de commentaire.John C.
Great experience, staff was very friendly and accommodating.lauren b. | Expérience générale
Le client n'a pas laissé de commentaire.DELL W.
Rod and Colleen were awesome. Had problems over the course though with a couple of their employees, but they were always quick to rectify the situation.lauri s. | Expérience générale
Le client n'a pas laissé de commentaire.COREY M. | Premières impressions
Le client n'a pas laissé de commentaire.david t. | Expérience générale
I was charged for mileage I didn't use because I agreed to the mileage before leaving the lot. It was my mistake.Terry M.
Staff extremely helpful and nice!DAVID M.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.ADAM E.
Le client n'a pas laissé de commentaire.Kendra B. | Expérience générale
Le client n'a pas laissé de commentaire.Lisa C. | Premières impressions
Le client n'a pas laissé de commentaire.ARTHUR R.
Courteous and professionalmary s. | Expérience générale
The office staff seems to have continued difficulty in getting the billing records straight. I've been over billed...I've had autopayments sent to the wrong card...and now, when i moved OUT of one of my two storage units I get over billed re: payment (you sent me a 3 month bill) and you tag me as moving IN. I've been a customer of this facility for several years now; the past year has been painful. I will be finding a new storage facility companykim J. | Premières impressions
I’ve never had such a positive experience at a storage facility... the owners were by far some of the kindest people, right from the start, offering to help me move my things, and securing a larger unit than what was previously reserved because I severely underestimated how much I own. 10/10 recommendDevon H. | Premières impressions
The folks here are great!! Always a good experience!!Judith N.
Friendly and professionalALAN H.
Nothing. Rod and his crew are awesome. Great customer service and friendly people make a good plan.MICHAEL D.
Great location close to my new home, friendly and knowledegable staff and my unit is clean and exactly what I was hoping for.Gabrielle G.
Very positive experience.Clayton O. | Expérience générale
The prices keep going up it went up by 7 $/month in last one year. Considering the pandemic and the hardships we are going through it should not have been increased. Appreciate if they were brought back to what they were or lower. Otherwise may have to think of finding a new storage.nikhilesh s. | Expérience générale
Le client n'a pas laissé de commentaire.JEAN U. | Expérience générale
Le client n'a pas laissé de commentaire.Anton N. | Premières impressions
Rod, is an excellent team member and person. He has explained in detail about the facility and i really appreciate his patience in explaining to all questions i have asked for as i have rented a storage for first time. This facility is very clean and i would definitely recommend this place and ask for Rod ..... :)Lakshman K. | Premières impressions
U-Haul as a whole really needs to work on lowering the cost of out of state moving. The pricing is atrocious when you have a small family.DALE M. | Premières impressions
Le client n'a pas laissé de commentaire.Jordan K. | Premières impressions
Friendly and helpful staff. Completely satisfied with the service provided by this location.LATASHA P. | Premières impressions
Both Rod and his wife were very nice and enjoyable to be around.Made it nice renting there. thank yourod h. | Expérience générale
Convenient, friendly staff, clean.mary s. | Premières impressions
Really good experience. It is a great location, clean units, and the staff is very pleasant. Luke was super helpful and took care of our storage needs. Highly recommend to others.Thomas R. | Premières impressions
Le client n'a pas laissé de commentaire.Ronald C. | Premières impressions
I planned to have storage but 5x5 is too small look like 5x3 .. they don’t have 10x10 unit are out 10x20 unit is the price too much They should show units to let people see the size I did not realize that 5x5 is really small they should show me first before I pay I did paid before see unit and told them cancelled and expect my refund soon Thank youTabitha F. | Expérience générale
This guy's deserve 10 stars not 5jorge m. | Premières impressions
Le client n'a pas laissé de commentaire.Sandor W. | Premières impressions
Le client n'a pas laissé de commentaire.Alan H. | Premières impressions
Le client n'a pas laissé de commentaire.Kristen H. | Premières impressions
Le client n'a pas laissé de commentaire.susan n. | Premières impressions
Le client n'a pas laissé de commentaire.STEVEN S. | Expérience générale
Uhaul has done an extremely good effort to bring the storage facility more in line with state of the art options (recent addition of an elevator and sliding automatic doors). If I need a storage facility again, I will definitely be looking at U-Haul.TONY & MICHELE G. | Expérience générale
Rod and Colleen are awesome. They treat you like family and problems are always resolved quickly. Highly recommend the Bell Road location.lauri s. | Premières impressions
Le client n'a pas laissé de commentaire.debra f. | Expérience générale
Rod and Colleen thru the years have always been helpful ,friendly and professional no matter the issue or problem.. thanks for all the years of great customer service... Ken fiskCHERYL F. | Expérience générale
Le client n'a pas laissé de commentaire.Justin S. | Premières impressions
Le client n'a pas laissé de commentaire.Lisette O. | Expérience générale
I would highly recommend the uhaul storage facility for your needs. Colleen and Rod were exceptional in accommodating me for my needs. They were very helpful and so gracious . Big thumbs up for your facility!!!!!!!! Sharon Klausersharen k. | Expérience générale
I've been renting a storage unit at this facility for over ten years. Rod and Colleen are great managers and take very good care of the facility. They are good folks doing a great job, and are helpful and considerate to everyone. ThanksBOB M. | Expérience générale
Very friendly and helpful staff and general managerDalton M. | Premières impressions
I had a great experience at this storage facility everyone was very friendly and had excellent customer service.Alyssa C. | Expérience générale
Collen and Rod were the best!!!! Went above and beyond from the beginning to when I arrived. from Illinois. They were so customer friendly, courteous, and met all expectations above and beyond. They helped me load off my car and helped supply with some wood as the front end was over the trailer and damaged would have occurred to the front end. Helped unload with some heavy items in the truck, supplied with water as temps were 105. I has the wrong lock and Colleen supplied me with the correct one for the unit. I cannot express enough of there CUSTOMER FREINDLY SERVICE!!! I wish there were more people out there with there kindness and generosity and professionalism. If anyone needs there services at 4110 E. Bell Rd, Phoenix, AZ . call them 602-734-7387. THANK YOU!!!!! Sharonsharen k. | Premières impressions
Rod is an Angle. He even helped to move the stuff. I even try to offer some money for his help, he didn't take it. Great Gentleman.Jaya A. | Premières impressions
Le client n'a pas laissé de commentaire.Mark B. | Premières impressions
Staff very nice to work with and facilities modern and affordable. I highly recommend this location and management the best!! GEORGE B. | Premières impressions
The employees were very nice and helpful and the place was clean. The reason I would not recommend this facility is the fact that there are no elevators for 2nd floor units. Unless people are storing bags of cloths or pillows, the 2nd floor units are a real pain. Attempting to haul any piece of furniture up the flight of stairs is a major ordeal. Offering a cart at the top of the landing is nice but if you can't get the item to the top of the steps, the cart is pointless. How about offering a free appliance dolly for use getting bigger items up the stairs?Robert R. | Premières impressions
Staff was wonderful, organized and helpful. Facility was clean. Pricing was reasonable. Security felt adequate.Jessica K. | Premières impressions
Le client n'a pas laissé de commentaire.Alyssa C. | Premières impressions
Great friendly folks! Had me a unit and out the door within minutes. The manager was very helpful!MICHAEL P. | Premières impressions
Rod and Colleen are excellent. They're super friendly and efficient. I have no problem with getting my unit.DOMINIQUE D. | Premières impressions
Staff was super friendly Rental process was fast and simplejames s. | Premières impressions
Rod and Colleen and the staff at this U-Haul location are top notch. Very friendly and helpful. They made my move-in very easy.Renee S. | Premières impressions
This is by far the best Uhaul location! Colleen and her husband are the greatest. They are both so kind and helpful. They go the extra mile to ensure there customers need and fulfilled. Thank you for all your help.LYNDAROUX J. | Premières impressions
Le client n'a pas laissé de commentaire.Mark M. | Premières impressions
Jay was the young lady that helped me and was absolutely amazing...she is a very delightful person and true asset to your company.....Thanks for the great experience!!!!!!Judith N. | Premières impressions
The staff was very helpful. I would recommend to anyone.Matthew L. | Premières impressions
Rod and William are the best. Made us feel welcome and talked us through what we really needed and found the right unit for us. We are repeat customers and are glad we came back!j. b. | Premières impressions
Great location, very clean, easy access and FRIENDLY staff. Love that they share boxes (which saved us $$$).christopher f. | Premières impressions
The Manager is AWESOME!! He is the reason I rented from U-haul!! He is a SUPER nice guy and VERY helpful. He really cares about the place and people. I also want to give a big thumbs up to Will.Anthony S. | Premières impressions
Everyone was very helpful and we were able to secure a unit within 24 hours of our inquiry for a storage unit. Owner and employees were extremely helpful and pleasant.Fred D. | Premières impressions
The most amazing customer service I have ever experienced. The store managers/owners were friendly, knowledgeable and very helpful. From renting U-Haul vehicle to a great storage unit. 100 % recommend!Gabrielle G. | Premières impressions
Rod and his team made the move in a great experience. They went above and beyond to be helpful.Steve W. | Premières impressions
The folks here made everything a breeze! Helpful and friendly!Gypsy P. | Premières impressions
Very friendlyLindsay D. | Premières impressions
Excellant Customer Service, the Msnager is a class Act totally and the staff that works for him is amazing as well. MY Rcommendation is go do buisness with this location they are above the Rim.Kevin D. | Premières impressions
Great service and accommodatingVincent O. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!