Customer Reviews for U-Haul Moving & Storage of Park Hill

2431 évaluations

4800 Colorado Blvd   Denver, CO 80216

(303) 800-4814

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(303) 800-4814

4800 Colorado Blvd
Denver, CO 80216

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

I have used U-HAUL about 10 times in the last 15 years. Although worried about the location, it was the smoothest experience I have had. The prices seem to be inflating quite a bit, like everything else, so maybe offer a rewards program for returning customers.

NICOLE M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher D. 
Évaluation :
3

I was left somewhat confused on locating my storage unit and how to enter the gate.

Amber V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JORDAN S. 
Évaluation :
4

Service and employees were great. It just sucked cuz I was told by customer service when I booked it that the price is the same no matter how long you rent a truck for, but then was told by another agent that I'd be charged for another day since I had it over 24 hours. I get it, but I was not informed about that and the info I was given by the first rep resulted in me feeling more relaxed enough to keep it out longer. So that was really frustrating, but not the fault of any employees at this location, it was the agent on the phone who made this experience not "excellent" but I didn't want that to reflect on the staff here cuz they were amazing and super helpful/friendly/knowledgeable.

Talitha M.  |  Premières impressions 
Évaluation :
5

Shoutout to Ben and his team! Always so courteous and professional! Second time using this location and out of all my experiences this one is the best!

NATHAN V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dustin W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LISA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyrone S. 
Évaluation :
5

Great service from the person that checked us out! Merci encore.

Mikala G. 
Évaluation :
2

I ordered a truck on 4/6/21 to pick-up at 9am on 5/1/21. (order # 25029977) At 7am on 5/1 I received a text from u-haul telling me they would not be able to supply the truck. I called the local office and no one picked up. I called the 800 number and was on hold for 33 minutes. While on hold I called another Denver u-haul to see if they had a truck and they said my truck was available at my original pick-up site. I hung up with the 800 number on hold. I went to the original location and they said say did have the truck I needed but had not texted me back - no apology. Then after we loaded our truck with all our furnishings and returned to the store front, your storage program was down and they said we needed to wait for it to come back online until we could load into a storage unit. We left for 3 hours and then returned and with no program operating, the manger did a great job getting us a storage unit so that we could load all our belongings and we'd deal with the paperwork later. Very trying day for us on u-haul's part. Being 60 years old, texting sucks. When you have bad news like that which started my day at 7am, you call the customer directly and work thorough the problem. The text basically said - "too bad... you're on your own." There was no ownership in the process. I'd never do that to my customers. My below average rating is based on how they handled the beginning of my day. The result by the end of the day would be a higher rating thanks to the manager. I hope this doesn't fall on deaf ears.

Matthew H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUNNI G. 
Évaluation :
5

Efficient and easy. Friendly staff.

ANTHONY A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard B. 
Évaluation :
5

As far as I can see nothing. The service was great and they had everything in order.

ANDRE B. 
Évaluation :
5

The staff were great and made moving feel easier :)

Kiohona B.  |  Premières impressions 
Évaluation :
5

Not charge for gas that is not in the truck saying you will refund it when the truck is returned, if returned full. This causes the customer to pay for gas they did not use.

LEAH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GIANTONI P. 
Évaluation :
1

I couldn't get into my the uhaul place with my access code and there isn't any help at all !!! I've been calling for 2 days and no answer.

Alexandra F.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexandra W. 
Évaluation :
4

The service has always been exceptional at this location. This time I was called by an associate saying I don't return the van I had rented (which I had certainly returned about an hour and half after renting it) which caused some serious anxiety. But it was all taken care of by customer service.

REBECCA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYLER K. 
Évaluation :
3

I've already recommended this facility to others, to include I've purchased another storage unit myself!

NELLIE C. 
Évaluation :
2

Gentalman running reservations was short on the phone. As my situation continued to change. I had no way to contact uhaul or the location. there is no way to change your reservatiin on line like the phone message says. after waiting on hold for 30 minutes twice. I stoped trying to call. I am trying to pack and move I dont have hours to wait on hold just to tell you i need another day.

Jake M. 
Évaluation :
5

Everyone at this location that I have encountered when picking up trucks is nice, friendly and fast! Always will rent trucks from this location. Keep up the great work- Tom Baca

THOMAS B. 
Évaluation :
2

Be sure they have the equipment that was reserved online at the requested location. Went to pick up the trailer at the time requested and they didn't have the equipment. Very frustrating when you have people waiting on you move things! Had to rent a truck at a higher price and fuel cost because I had no other choice. Not a good experience! The employees at that location didn't do anything to rectify the situation except ask me to call the 1-800 number.

Daryl W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MELANIE B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CRAIG C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry M. 
Évaluation :
5

The man who helped me was very welcoming and made the return process painless. I wish I got his name, because he deserves recognition. Great staff over there at the Park Hill Uhaul.

Kevin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHARLES J. 
Évaluation :
1

Truck was not delivered to place I booked. Had to drive 60 miles to pickup truck. Very Rude dispatch people on phone. Armondo and Mike. Then we booked help to unload from your site and Movers never showed up. Got charged first extra day of truck because of no show of movers. I will never use Uhaul again and will continue to spread the word of terrible service.

Scott S. 
Évaluation :
2

We were to pick up the trailer in Thornton, CO. We got a call the afternoon before that we had to drive to Denver to get the trailer. This was definitely a bait and switch. I did not appreciate it. Why rent at a location that does not have the trailer I need?

JAMES E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AARON B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew G. 
Évaluation :
1

Where do I start? I had two separate appointments. One to get the hitch installed and one to pick up the trailer. The night before both appointments I got a text late that they didn't have the parts I had reserved. I called a million times throughout the week only to be put on hold for hours on end. We eventually ended up rebooking online and going with a truck instead as we had no other option since we were MOVING which is why we reserved the equipment on a specific day. We reserved the truck for 1 400 $online and when we got there they said it would be 1 700 $. Then we got the truck and it smelled like cigarettes. Lastly they double charged me. I called to have one charge refunded and the guy said he would take care of it but did nothing. I have never dealt with a more unprofessional and unorganized company. It is ridiculous to me that a moving company can't honor reservations as they know people have leases etc. so the dates they reserve are not flexible. I have talked to multiple people who have had similar experiences.

PETER M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA S. 
Évaluation :
3

I handled the transaction on line and the Uhaul guy kinda got onto me as I did not know how to complete the hookup without assistance, The place was busy with convienence store customers making my rental ore of a nuisance than should have been.

ROBERT S. 
Évaluation :
5

The workers we very professional and easy to speak with and showed us around th

Dildred C.  |  Premières impressions 
Évaluation :
5

Nothing to improve - can't wait until they finish the road construction! The staff at this location were all very helpful and this would be my first choice EVERY time!

Richard H. 
Évaluation :
3

The truck had not been cleaned in the inside and it's Covid y'all need to disinfect those trucks... there was a package of egg roll wraps n the truck which was also and indication that it was not cleaned after the last person narrowed it. When I returned the truck and 1230, one hour early and no one was in the office to check me back in with this truck. I then received a call two hours later asking me where the truck was.. when I returned it two of the employees we're working out side and the third employee was too busy on her phone to properly do her job and therefore make sure the truck was checked right.. not good y'all need to get that shit right... Employees need to greet the customers I should not have to look for someone to help me because they are busy in their cell phone. I asked her was she gonna come check the gas gage and she said don't worry about it so I left. Then to get a call that the truck was not checked in is very lame...

SHAREE R. 
Évaluation :
2

When I dropped off the truck I told the rep that the truck was dirty when we picked it up and the dolly hadn't been attached but we didn't need it. He said he'd take 20 $off the bill but that never happened. Plus I didn't get my deposit back. I'm very disappointed.

Tessa C. 
Évaluation :
5

Staff was very pleasant and helpful.

ELIZABETH W. 
Évaluation :
4

N a

SHERYL E. 
Évaluation :
1

Be polite to customer regardless

brent B. 
Évaluation :
5

Truck cab was clean but had a faint odor of stale cigarette smoke. During my drive I discovered the cause: an ashtray full of cigarette butts. Just a reminder to please check the ashtrays when cleaning truck in the future. Otherwise I was very happy w/ the truck I received and the customer service at this location.

STEPHANIE C. 
Évaluation :
5

This location had great customer service. Adelina and Cindy and the whole crew serving us saved the day of an otherwise nightmare experience with U-haul. This location and the staff were very efficient and empathetic to our bad experiences with 2 other dealers who gave our reservations away and had us driving hours to different locations across the state in Colorado. There has to be a better way to run an organization!

TIMOTHY G. 
Évaluation :
4

Overall it was a good experience. I would definitely use this place again and recommend it to anyone. The only improvement I would suggest is better wipers. We drove while it was snowing and wipers did not work well, we had to pull over to clean wipers because they froze.

Nirma T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eric S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GARY H. 
Évaluation :
5

I appreciate the fast and courteous service I received from the staff. I am glad I was able to drop off the truck after hours via my smartphone

SHANEEQUA B. 
Évaluation :
3

Staff greeted me with the warmth of a concrete bench in the middle of a Chicago winter. Interaction with your employee was just pure function at best. Later in the transaction he warmed up a little. His actions were never base in malice or deliberate rudeness. I think he just needs more awareness and training. He's got potential to be great. The fact you let me keep the truck longer than I originally scheduled it for was fantastic. Some of your staff are excellent. Most just need additional training. Making people feel welcome goes a long way. It's often the difference between somebody returning and not.

RONALD S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Genny S. 
Évaluation :
5

Staff was knowledgeable and professional

Alphonso G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYCE L. 
Évaluation :
2

When I stopped to drop off the trailer, non of the staff were wearing masks, in addition to this they would barely let me get a word out to talk to anyone about the dirty trailer and lack of blankets in the uhaul. They did refund me the 25 $for the blankets but nothing for the complete layer of filth that is on everything. It event got into all of my boxes.

SHANNON C. 
Évaluation :
5

The location really stepped up and made a bad situation ok. I reserved a 26ft one way online. I was called the day before and it was canceled. I was informed the only one way available was an hour away and was only a 10 ft. I wound up getting a 20ft that I had to return to the location I rented it from. The associate that assisted me with my pick up way absolutely amazing. SHE MADE EVERYTHING OK. Your company could use more people like her.

LORNA P. 
Évaluation :
4

Very friendly and helpful

KELLI H. 
Évaluation :
1

The women that check the truck in shouldn't be working with the public

STEVEN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNATHAN N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

don M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSE W.  |  Expérience générale 
Évaluation :
5

This was a last-minute need and the team that I interfaced was absolutely amazing I will never go anywhere else

Bev M. 
Évaluation :
5

I don't appreciate being threatened to call the police on me if the vehicle wasnt returned. We had a snow storm the day before and we were snowed in 8 inches of snow. After threatening to call the police the manager charged my card for a week without letting me know and wouldnt give me a return date. I had to look all of this up on my own. The manager is disrespectful and quite frankly rude. That is not how you handle business. Someone from corporate needs to reach out and have a conversation with the manager. I will never go back to Uhaul again.

TIFFANY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arnold R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jameta B.  |  Premières impressions 
Évaluation :
5

Staff are professional and friendly. They go out of their way to be helpful.

JOHN S.  |  Premières impressions 
Évaluation :
3

I did not have any furniture pads in my truck but I got charged for them

Philip K. 
Évaluation :
5

Staff was very helpful and friendly!

DWAUN D.  |  Premières impressions 
Évaluation :
5

Ben and adelina plus another female employee I didn't catch The name ofworking the front counter when I picked up the trailer were awesome. I was skeptical about using uhaul because of past experiences that were negative at other locations but this definitely changed my mind. Each one of them were very nice, efficient, and knew what they were doing. Thanks so much

Jamie M. 
Évaluation :
5

Everyone was very helpful was able to answer all questions. Will recommend storage to anyone needing it. Thank you, so far very good!

GLENDA W.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jacob A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GWENDOLYN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jen H. 
Évaluation :
5

More leg room!!!!! Anyone over 6ft tall will be miserable!!! Also cruise control would be nice!! Other than than that. Good stuff

Mark H. 
Évaluation :
5

I'm not sure if it was Caitlyn or Kaitlyn, but she was AMAZING. I had been having a really rough day & had to move unexpectedly & she did everything she could to turn my day around. Truly a superhero at her job & deserves a raise!!

ASHLEY H. 
Évaluation :
5

These guys were awesome. Just polite and on point.

ANDREA G. 
Évaluation :
5

Truck was leaking gas and check engine light came on. Otherwise all was good will rent again

SUNNI G. 
Évaluation :
5

Respectful, diligent and helpful staff. Our business rents from here on a regular basis. They are better than other U-Haul locations I've been to and should get raises.

Baiza G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRAIG L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erin C.  |  Premières impressions 
Évaluation :
2

First they said the unit was unavailable then they found it to be out back and not checked in from 3 days prior. That took approximately 45min.. Then we go to hook the unit up and it is oily .. The whole process took over an hour.. Poor management

RANDY N. 
Évaluation :
5

Na

MINH C. 
Évaluation :
5

Excellent thoughtful staff! Compassionate and problem solvers as well as very professional.

Nina F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AUDRIANNA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSALIND P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AHMAD H. 
Évaluation :
5

I can't remember his name but the young guy was super nice and very helpful!

STEPHANIE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luke W. 
Évaluation :
3

Invoicing was incorrect.

Robert P. 
Évaluation :
5

Both gentlemen I interacted with (do not recall their names) were friendly, professional and provided great customer service.

RUTH G. 
Évaluation :
5

Everyone was very helpful and professional.

LUKE G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jovetia W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL M. 
Évaluation :
4

The new management and staff has greatly improved my experience at this location.

Jason M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lindstrom M.  |  Expérience générale 
Évaluation :
5

Easy, professional experience, no headaches.

VAN M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

SELENE L. 
Évaluation :
5

No comment to better but Ryder that works there is awesome!!

ANGUS T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William F.  |  Premières impressions 
Évaluation :
5

Drop location staff was extremely HELPFUL after such a long drive. Very friendly and I will use their location for all future rental.

William F. 
Évaluation :
5

Excellent smooth experience everytime.

MAURICE M. 
Évaluation :
5

It could not have been a better experience. I believe the woman helping me was Katie? She was delightful. So kind and helpful. Answered all my questions. Showed me to my unit. Communicated clearly and professionally. And the space itself was so clean and welcoming. I could not be happier!

JESSICA W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karl J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvinh T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTOINETTE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOEL R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abel F. 
Évaluation :
2

Y he uhaul truck had very bad alignment on the steering wheel and they changed the pick up location more than one time.

Alexis F. 
Évaluation :
4

Loved everything, convenient, easy, fast and no contact. Only thing I disliked was that there is no elevator and my storage unit is on second floor. So had to carry generators up the stairs.

Cindy E.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila H.  |  Premières impressions 
Évaluation :
5

Merci

Tina R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Francsico S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tayla M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike D.  |  Premières impressions 
Évaluation :
5

Katie was SOOOOO helpful and had amazing customer service well worth noting!!!

alicia s.  |  Premières impressions 
Évaluation :
5

Very impressed with the Customer service & Experience I had with U-Haul at park hill. Special thanks to Benjamin and another employee (I forget her name), but they were both very helpful!

Kendrall S.  |  Premières impressions 
Évaluation :
5

Everyone working was super helpful and friendly.

Carrie D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley v.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

rene l.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBIN R.  |  Expérience générale 
Évaluation :
5

Enrique at U-Haul Moving & Storage Of Park Hill was a tremendous help. Many thanks.

Russell M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel H.  |  Premières impressions 
Évaluation :
2

There were several frustrating issues with my experience. I am glad I decided to run over a car full of our items and get the storage unit a week earlier than we are moving because it would have been awful if I had our family (that is helping us move next weekend) sitting around waiting through the mess that was getting our storage unit. They had trouble finding our reservation which wasn't a big deal but a little time consuming. Then when I went to the loading dock and unloaded I found out the unit they gave me had a lock on it. So, I had to reload my items into my car so I wouldn't leave my items unattended and then go to the office to get them to unlock it. There was another person there also waiting for them to unlock his unit as well. Why rent units that are locked? It all seemed super disorganized and like they were understaffed. Then when we opened my unit the alarm went off because they set me up with a pin but didn't tell me that I can only use one of the pin pads by the loading dock door so it wasn't working. After loading all of my stuff into the unit I went back to the office to sort out the pin issue and there was no one there so I stood around for about 10 minutes. I finally found the manager and he helped me. The whole process of dropping off my car load of stuff and getting our unit should have taken 30 minutes but it all took about 1,5+ hours. The staff was nice enough but they are a mess and need more staff. I would not recommend this storage facility.

Kathlyn S.  |  Premières impressions 
Évaluation :
1

The initial staff was horrible. Flooding ruined property which was not replaced or paid for due to scam insurance. Proper removal of funds not done, And end of storage, found that funds removed after closure of account. Only good comment was cleaning crew was great and always friendly. Horrible place for management!

Janie F.  |  Expérience générale 
Évaluation :
5

Excellent customer service very helpful and exained everything very thoroughly

Matthew G.  |  Premières impressions 
Évaluation :
4

The one month of free storage is a great perk, and the reason why I'm storing my stuff with U-hual.

Otto N.  |  Premières impressions 
Évaluation :
3

The staff working when I initially rented my storage space were friendly, however they appeared VERY under-trained as it took 45 minutes of them repeatedly entering the same information into the system and then giving me a storage unit that I didn't request (bigger and climate-controlled).

Nicole M.  |  Expérience générale 
Évaluation :
1

I have been using Uhaul on Uninta & Colfax quit frequently This Yr. I got a,email for storage that came in the nick of time. Elisabeth at the Park Hill store, Represented Uhaul as as a very unprofessional business. If not For the,General Manager "Mr.Benjamin Holen" we would have been in a terrible situation. I Give him⭐⭐⭐⭐⭐. He fixed us getting our stuff in Storage. I spent over three hours,back and forth with Elisabeth. Not to mention She was no where to be found for at least ten minutes or so to fulfill her reservation that was made. She choose to Assist everything from from phone payments, digging in her nose with her finger directly in my face to wanting to Assist another customer behind me before finishing her contract obligations with me after accepting my money. She is a Insult to Customer Service as well as Hospitality Management. I'm not sure If I will deal with Uhaul anymore if She represents the Company and I would have no choice but to deal with her. She doesn't deserve one star let alone a job with Uhaul

Carol C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edlin O.  |  Expérience générale 
Évaluation :
5

Very impressed and was willing to be flexible with my request

Nick M.  |  Premières impressions 
Évaluation :
1

Been nothing but problems. Felicia needs to be fired and Jessica. Nobody will ask if youre doing okay nor will they approach you with a nice hello. Also they make people take the uhaul trailers off.

Lane W.  |  Expérience générale 
Évaluation :
5

Even though he was alone on a Saturday super busy He still give me a good attitude very helpful

Ana A.  |  Premières impressions 
Évaluation :
3

B

Tyree W.  |  Expérience générale 
Évaluation :
5

The clerk who waited on me was very nice ice and took time to explain everything though she was just minutes away from being off work. Greatly appreciate her doing so. Plus, very easy on the eyes.

Mark G.  |  Premières impressions 
Évaluation :
5

Thank You UHaul!

Kathryn O.  |  Expérience générale 
Évaluation :
5

great storage place

Daniel S.  |  Premières impressions 
Évaluation :
5

Wonderful customer service

Alyssa H.  |  Premières impressions 
Évaluation :
5

Very well kept n friendly staff. I thank you for your service n helping us with our needs. If we need another storage again we will sure see you guys. Merci

jennie c.  |  Expérience générale 
Évaluation :
5

Thank you uhaul. Thank you to every employee that assisted me today.

Kathryn O.  |  Premières impressions 
Évaluation :
1

45 min in line. Security system went off for 10 min, no one came. Insecure. Unit was not open for me, despite PAYING for 24 hour access. Had to take truck full home. Unit flooded. TERRIBLE EXPERIENCE.

Grace H.  |  Expérience générale 
Évaluation :
5

Quincy was very helpful and pilite

Karen C.  |  Expérience générale 
Évaluation :
3

Personnel in Spokane were excellent. However manager in Denver,Tyrone, is anything but pleasant and customer friendly, So, I found a young man at night to clarify my uhaul insurance. Tyrone-no help!

Janie F.  |  Premières impressions 
Évaluation :
4

Please call me (720) 474-5694 cell ask for cisco

Francsico S.  |  Premières impressions 
Évaluation :
1

The customer service was not good at all, the employees were not properly trained, and i am due a refund and when I go to pick it up I keep getting an excuse as to why I haven't received it yet.

HOPE B.  |  Expérience générale 
Évaluation :
5

Super clean with super friendly staff

Stann N.  |  Expérience générale 
Évaluation :
5

Jordan (I think?) was most helpful. I had a last minute size change on the unit and he was most accommodating. Johnny helped unhook the trailer and receive it. He was very friendly and effervescent.

Brea H.  |  Premières impressions 
Évaluation :
2

A customer who is repeatedly trying to have their bill corrected and paid but keeps getting billed is ridiculous!!!

Nailah A.  |  Expérience générale 
Évaluation :
5

Staff was always helpful and 'positive.' Keep them !

Edward L.  |  Expérience générale 
Évaluation :
5

Amazing! These guys really took care of us from the second we stepped out of the truck. Big shout outs to Ione and Tyree who went out of their way to make everything go smoothly for us.

Christopher W.  |  Premières impressions 
Évaluation :
5

Very good check-in by Jared. He was accommodating, clear about rental arrangements, the facility, security, access, etc. The locker area seems new! It appears there are no lights in units (not good).

Edward L.  |  Premières impressions 
Évaluation :
5

Super helpful staff! Every step of the way, UHaul worked with me to make my move easy!

martine b.  |  Premières impressions 
Évaluation :
5

The People were very nice and help i would use this location again.

HOPE B.  |  Premières impressions 
Évaluation :
5

The staff rocks!!!

Kevin T.  |  Premières impressions 
Évaluation :
4

Very convent

Bob K.  |  Expérience générale 
Évaluation :
5

Facility is super clean, smells great. Staff is friendly and helpful. Feel very comfortable leaving my stuff at this location.

Stann N.  |  Premières impressions 
Évaluation :
5

The gentleman names bill was outstanding. Helped me in every way I needed real bad and made things easier for me. God bless him. He is a employee that you would never wanted to let go and pay wel

tonya e.  |  Premières impressions 
Évaluation :
5

Na

david p.  |  Premières impressions 
Évaluation :
3

People are great. Facility clean. Layout of storage units suck. My units were at least 100 yards from the loading dock. Most of movers pay was for wheeling stuff from unit to dock.

Don J.  |  Expérience générale 
Évaluation :
4

Did a very good job setting everything up for me and making sure things went smoothly for me which felt good... The only reason for four and not five stars is the price...I'm from Michigan and cheaper

martin c.  |  Premières impressions 
Évaluation :
5

My situation was complicated. They helped me work it out. I was very satisfied.

Mary J.  |  Premières impressions 
Évaluation :
5

Very helpful.

charles r.  |  Premières impressions 
Évaluation :
5

Merci

Perla M.  |  Expérience générale 
Évaluation :
3

Probably will never use a uhaul service again.

Ashton J.  |  Expérience générale 
Évaluation :
4

I asked U-Haul for a drive-up unit with a roll-up door. Instead they sent me to a place that has neither. But Tyree at Park Hill worked very hard to make the best of the situation. Kudos to Tyree!

Don J.  |  Premières impressions 
Évaluation :
5

Would recommend this facility for the people alone only complaint was the size of the storage unit had to get two units to store all my stuff

Tom S.  |  Premières impressions 
Évaluation :
5

Excellent staff.

Courtney M.  |  Premières impressions 
Évaluation :
3

Your emergency roadside support service needs to improved.

Isabella D.  |  Expérience générale 
Évaluation :
5

All the employees were very friendly and helpful and went above and beyond for us. We are very appreciative for all of their assistance!!

Richard C.  |  Expérience générale 
Évaluation :
4

I am waiting for a refund from the rent I paid in November, 2018. Please advise of when this might happen. Then I will be able to give a final rating. Merci.

KATHLEEN M.  |  Expérience générale 
Évaluation :
5

Nice staff, great facility.

JONATHAN G.  |  Réservation 
Évaluation :
5

Everything very good.

JOHN M.  |  Expérience générale 
Évaluation :
5

Fast shipping thank you!

Yu N.  |  Expérience générale 
Évaluation :
3

Wait for service was too long

michael t.  |  Expérience générale 
Évaluation :
3

The facility was is nice, both bathrooms have been out of order for over a month. Micheal is very unpleasant. The GM George made up for it.

Josh w.  |  Expérience générale 
Évaluation :
5

Great experience!

Julie M.  |  Expérience générale 
Évaluation :
5

very helpful

Nicholas L.  |  Expérience générale 
Évaluation :
4

Great experience with truck rental and storage rental.

Jubal V.  |  Expérience générale 
Évaluation :
5

Good work uhaul.

Peter G.  |  Expérience générale 
Évaluation :
5

Very accommodating. The manager was able to locate and place the Ubox before 24 hour notice which we appreciate

BARB M.  |  Expérience générale 
Évaluation :
5

Park hill was great. Honest, helpful, friendly and easy to work with. Getting uhaul answering service when park hill staff was unavailable was not. These representatives were not helpful at all.

Thomas S.  |  Expérience générale 
Évaluation :
5

Very nice and the storage area is a A+ on clearness.

Helen R.  |  Réservation 
Évaluation :
4

Overall the service was great for my truck and storage unit rental. They were very flexible, professional and friendly.

Jubal V.  |  Réservation 
Évaluation :
5

Everyone here was helpful, curteous and respectful. Drop off and pick up was excellent.

James P.  |  Expérience générale 
Évaluation :
5

Everyone was always helpful. Staff was excellent.

Mary L.  |  Expérience générale 
Évaluation :
2

I did not use this facility. I do not live in CO and have not visited there in over a year. I don't know how you got my email.

ELIZABETH R F.  |  Réservation 
Évaluation :
5

I have moved a lot recently and the staff at this location has been the most helpful and friendly by far!

Gabrielle G.  |  Expérience générale 
Évaluation :
5

Easy move in, easy move out.

Sabrina C.  |  Expérience générale 
Évaluation :
2

Doors were broken so they wouldn't lock after hours or broken doors locked me out and I could not access my unit. The manager was nice but the rest of the staff was short and lacked customer service.

Gustave M.  |  Expérience générale 
Évaluation :
5

Great Uhaul facility all staff were excellent from the moment i walked in to the moment i was scheduled to move out.Excellent!

manuel s.  |  Expérience générale 
Évaluation :
5

Overall a great experience

Belinda N.  |  Expérience générale 
Évaluation :
5

Staff provided great service & facility kept very clean with easy secure accessibility

Muriel H.  |  Expérience générale 
Évaluation :
5

General manager was great.He accepted my trailer return and saved me a bunch of time from having to drive further out for my return.great uhaul location.

manuel s.  |  Réservation 
Évaluation :
5

Awesome staff!

Daniel H.  |  Expérience générale 
Évaluation :
5

Great customer service! Clean facility, easy secure access.

Muriel H.  |  Réservation 
Évaluation :
4

Reps are very good and helpful but need more reps as long wait time

Bob K.  |  Expérience générale 
Évaluation :
3

The line is always long for customer service

MARIA H.  |  Expérience générale 
Évaluation :
5

Really great place to have storage or rent a truck / trailer (right off of I-70). Staff are SUPER friendly and helpful even when it's extremely busy. I have recommended this place to lots of people!

Catherine W.  |  Expérience générale 
Évaluation :
4

Both drop off & pick up of my U-Box was painless. I think I lucked out, timing wise, as I was helped before a rush of people showed up. The front desk could use some more man power! Overall an A

PJ D.  |  Expérience générale 
Évaluation :
5

U-Box delivery staff was very accommodating and pleasant. Merci.

Christopher B.  |  Expérience générale 
Évaluation :
5

Mr Billy? he is friendly and helpful

OI K.  |  Expérience générale 
Évaluation :
5

Gets busy in the office and in the road around it

David N.  |  Expérience générale 
Évaluation :
5

Billy is friendly and helpful

OI KI HEDY R.  |  Expérience générale 
Évaluation :
5

Everyone so polite and nice.

DENISE J.  |  Expérience générale 
Évaluation :
1

I want my money back for the last month. The toilet cleaning lady in the back constantly hits the alarm button when customers nare in the back to annoy them. I have it on video actually.

audie h.  |  Expérience générale 
Évaluation :
5

Merci

CYNTHIA P.  |  Expérience générale 
Évaluation :
5

Met all my needs well.

Christopher L.  |  Expérience générale 
Non reviews have been submitted for this location.

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