Customer Reviews for U-Haul Moving & Storage of Passaic
Pour nous contacter
Passaic, NJ 07055
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 7h am à 6h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JOSE LUIS L T.
Le client n'a pas laissé de commentaire.ANTONIO R.
Terrible management, didn't have trailer I booked when I went. Overcharged me for an insurance I did not ask for, spent an hour on phone to get refund. Did not give any help hooking up trailer or unhooking. Its a joke of a locationâ€¦ I rent trailers from you every weekend and this is the worst location in the area. Please look into itJOSE F.
I rented a closed 6' X12' trailer. It was in very good condition. The staff at your Paterson, Saddlebrook and Passaic, NJ were all cooperative. Saddlebrook located a trailer for me in your Passaic location. My only complaint would be that I had to do a lot of running around. You could use a little more trailer inventory.ROBERT C.
Le client n'a pas laissé de commentaire.MAE R.
Le client n'a pas laissé de commentaire.Rande B.
Le client n'a pas laissé de commentaire.MANUEL M.
Le client n'a pas laissé de commentaire.DAVID C.
I was charged for things I didnt use and now have to call customer service to fix it! Super annoying!JOEL C.
Continue doing great serviceJOSE G.
Le client n'a pas laissé de commentaire.JESUS R.
Le client n'a pas laissé de commentaire.Laura F.
Fuel gauge amount was not correct. Contract stated 7/8 but was 5/8 or a little less. Several truck body blemishes were not shown on Uhaul initial photo inspection. Had to update several issues.Steven M.
Le client n'a pas laissé de commentaire.Kevin S.
Le client n'a pas laissé de commentaire.GIULIANA P.
Le client n'a pas laissé de commentaire.Jason D.
The customer service reps are really unfriendlyMOHAMMED Q.
I rented uhaul more than few time directly and indirectly. This was the worst experience by far. I had reservations for 7am..the store didn't open until 747. The employee was pratically still sleeping while he served us. No apologies, rude. The return was in the same condition. 2 employees present both very unprofessional attitude, one of them i think was the gm....never againLUIGI F.
The location is fine. Not enough room for returns so if you want to do it late at night you have to get creative where to put the truckRichard H.
Le client n'a pas laissé de commentaire.GILBERTO V.
I've never been so badly served in my life as by kevin flores 541 Main Ave Passaic, NJ 07055 my number 8452695322KAROL P.
Le client n'a pas laissé de commentaire.Brittany C.
Le client n'a pas laissé de commentaire.Bruce O.
There was only one girl there and was very rude to other customers. What a joke. I will definitely not recommend this site at all.AMAR R.
Just continue doing the same way you are doing And that will keep customers coming backEPIFANO P.
Le client n'a pas laissé de commentaire.JUAN U.
Le client n'a pas laissé de commentaire.ROSE R.
Le client n'a pas laissé de commentaire.ROBERTO R.
Le client n'a pas laissé de commentaire.ABDALLAH O.
Le client n'a pas laissé de commentaire.GIORIBEL R.
Couldn't answer any of my questions and they didn't want to â€œbotherâ€ their manager. I was able to get my answers via the customer service line, but I shouldn't have had to do that in the first place.Anthony S.
The online pick up/website wasn't working for whatever reason. The staff at this location however was excellent. They were friendly and very helpful. They made this experience super easy. Would highly recommend this u haul company at 541 main Ave in Passaic to anyone who needs to move.THOMAS J.
Le client n'a pas laissé de commentaire.JONATHAN Z.
As always 100 % satisfied with service and products. Every charge is explained since the beginning in a clear and accurate way. Manager and staff helping you at all times. All you need to move in just 1 place. 100 % recommended. Thank you guy.daniel L.
Le client n'a pas laissé de commentaire.GARY K.
Le client n'a pas laissé de commentaire.Herbert D.
Le client n'a pas laissé de commentaire.GERARD C.
Le client n'a pas laissé de commentaire.FRANKLYN M.
Le client n'a pas laissé de commentaire.CHRISTOPH K.
Le client n'a pas laissé de commentaire.Terri T.
Le client n'a pas laissé de commentaire.RAFAEL M.
Le client n'a pas laissé de commentaire.Rafael M.
The two different gentlemen I dealt with were very helpful and respectful to meROBERT S.
i originally rented a cargo van but had to settle for a 15 foot truck because the tire on the cargo van I originally paid for had a popped tire. I scheduled it at 12 pm for 4:30 pm pick up the same day. No one in the office notified me that the tire popped in the almost 5 hours they had before I picked it up. They waited until I arrived at the store to let me know. Unprofessional. The agent who was helping me did not charge me for the cost of the 15 foot truck since that was uhaul's fault for not communicating. Once I returned the rental I was charged at the rate of a 15 foot truck and not the cargo van as originally agreed to with the agent in the store. I've called the store and left a message and of course no one got back to me because they know they are wrong. Hopefully someone contacts me asap because I am not happy about this.DEANNA A.
Le client n'a pas laissé de commentaire.Jorge U.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.MARK D.
Great serviceERLIN G.
Le client n'a pas laissé de commentaire.MAURICIO B.
Not a thing . When picked up the truck , the lady behind the counter couldn't have been nicer !BRIAN G.
Le client n'a pas laissé de commentaire.JUAN B.
Wrongfully billed/charges! This is very upsetting!JONATHAN R.
Le client n'a pas laissé de commentaire.JUAN B.
4way light didnt work. but all team memebrs had a good attitude .. next time i will go again.Hak S.
First time I rented from this location. Sales rep told me to drop off trailer by 9pm that same day but he did not tell me I would be charged 20 $after hour fee. I have rented trailers twice from Saddle Brook and the reps there told me to drop off the trailer anytime. Once I dropped it off later around 9pm and they still did not charge me an afterhours fee. I am dumbfounded because the rep at Passaic told me to drop off my trailer by 9pm which put me under the impression I would not have been charged an afterhours fee. This is just plain crookedness. If the rep told me "Hey drop off the trailer by 9pm today but you will be charged an afterhours fee" then I would have dropped off the trailer during normal operating hours! I feel scammed. Please disclose everything to the customer.MOHAMAD K.
Le client n'a pas laissé de commentaire.ROBERT S.
Le client n'a pas laissé de commentaire.MELISSA N.
Le client n'a pas laissé de commentaire.CLARENCE A.
Le client n'a pas laissé de commentaire.LESLY A.
Le client n'a pas laissé de commentaire.MANUEL C.
Le client n'a pas laissé de commentaire.GEORGER W.
Le client n'a pas laissé de commentaire.JOSE H.
Le client n'a pas laissé de commentaire.Noel G.
I won't recommend your company because the final fees are ridicules, I drove 30 mile of road, but I was charged 40 miles. Just because if Uhaul policy. again absurd. unhappy customer.SANTOS P.
It's all good thanksKT QUALITY T.
Keep doing what u r doingGeorge B.
The vehicles need to be better inspected upon return before getting assigned to the next person. Also there is no indication or notice indicating that vehicles are being disinfected upon return. If they are not being disinfected they should be. Even something as simple as wiping down the cabin with lysol or clorox wipes and spraying with lysol spray in the cabin and inside the cargo. Also the vehicle originally assgined to me had a low tire and the vehicle was just in a fender bender and had the bumper tied up by tie straps holding the number on. However the attendant as very nice about providing me with a different vehicle.Sergio L.
Staff was friendly and accommodating. Especially the woman behind the counter.ANDREW H.
Customer service extremely poor and very unprofessional. Get professional and more responsible employees.YESHIA B.
Le client n'a pas laissé de commentaire.KORINNE K.
I have a great experience. Le service à la clientèle était génial. Very satisfied.ANDREY V.
Le client n'a pas laissé de commentaire.ANDRE P.
Le client n'a pas laissé de commentaire.JOSE R.
The return of the truck was very easy and fast. Good attention.MARIANA M.
Process of getting the vehicle was slow! But everything else was on pointJUAN H.
Great customer service came in last second hour b4 closing and made my rental happen thanks again PASSAIC NJRONALD R.
Le client n'a pas laissé de commentaire.YAVUZ U.
Le client n'a pas laissé de commentaire.NISAEL R.
never have a problem we walk in and they know just who we are.PHILIP S.
Very god people thanksORLANDO E.
Le client n'a pas laissé de commentaire.DAVID D.
had tremendous issues with this trailer and turned out very costly. the passenger side wheel strap was cut about 5 inches to short to reach the ratchet and end of strap was frayed from being cut making impossible to feed into ratchet. had to buy a wheel strap and ratchet to be safe and legal. then hydraulic brakes were malfunctioning and causing heavy wear on truck brakes. brought to repair shop to get brakes on truck fixed and now have a 1 000 $bill as mechanic says brakes were severely overheated and overworked and all pads and rotors must be replaced now. then was pulled over by police due to missing license plate, which i was never told was even missing even though when dropping trailer off i was told u-haul already knew it was missing. police then did roadside inspection of truck and trailer and officer seen there was no brake fluid in reservoir for brakes and cap was stuck closed and unable to be open to try being filled. also most likely reason for non working brakes officer said. police then said i could not continue towing car on auto transport trailer due to much weight and non working brakes. police made car be taking off and be towed by tow truck to my house costing me another 700 $for tow bill. absolutely worst experience i ever had and a simple trailer rental cost me over 1 700 $. please if someone can contact me to straighten out at 201-956-9487 id appreciate it.Mathew D.
The check-in / pickup app stopped working at final checkout. I had to complete transaction inside the store but staff was super helpful.Valdemar F.
Le client n'a pas laissé de commentaire.PETER F.
Le client n'a pas laissé de commentaire.Joyce R.
Jose was friendly and efficient! We were in and out quick for our pick up in the morning!MICHELLE M.
Le client n'a pas laissé de commentaire.RICHARD S.
Le client n'a pas laissé de commentaire.DEREK R.
Long wait at the front desk, maybe have more then one register open at a time.JULIAN G.
The staff was so friendly ðŸ™CINDY E.
The people working at this location are awesome. Very polite and helpful. It was a pleasure renting from them.DARIO G.
Everything is excellent...SANTIAGO H.
Le client n'a pas laissé de commentaire.KEVIN C.
Le client n'a pas laissé de commentaire.SANTOS L.
Le client n'a pas laissé de commentaire.LETICIA B.
Great customer service!!!!!nirea j. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.