Manager and staff were great. Truck was super clean.Nam D.
Customer Reviews for U-Haul Moving & Storage of Penn Hills
Pour nous contacter
Pittsburgh, PA 15235
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam - dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.tammy s. | Expérience générale
Staff helped with short notice quick turnaround of truck rental. Very accomodating.PHILMORE C.
Le client n'a pas laissé de commentaire.TANEKA E.
Le client n'a pas laissé de commentaire.JEFFREY G.
Solomon was extremely helpful, kind, and patient with all of my questions and needs.Yvonne S.
Le client n'a pas laissé de commentaire.KATHLEEN F.
Le client n'a pas laissé de commentaire.THOMAS H.
Le client n'a pas laissé de commentaire.WILLIAM Y.
Le client n'a pas laissé de commentaire.SHARON L.
Le client n'a pas laissé de commentaire.MARK S.
I really wanted a pickup truck or a van but they don't accept anything-- but major credit cardsJOHN R.
Le client n'a pas laissé de commentaire.JACQUELINE P.
Le client n'a pas laissé de commentaire.GARY T. | Premières impressions
Le client n'a pas laissé de commentaire.Brittany J.
Smooth, quick and I was very satisfiedSHAWNTELL F.
Maybe explain the payment process a little more.JAMIE B.
Le client n'a pas laissé de commentaire.Darlene A. | Premières impressions
The staff were super friendly and easy to talk to, we had an issue with the latch to open and close our unit and they took care of it immediately.Alexandra R. | Premières impressions
Le client n'a pas laissé de commentaire.ASHLEY H.
Le client n'a pas laissé de commentaire.Kimberly R.
Keep doing what you are doing! Very professional staff who truly valued my time. I will be using this location again.JEANINE F.
Service was professional.BARRINGTON P.
No improvement needed, customer service is fabulous!!Marcie R.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.TRISHA K.
Le client n'a pas laissé de commentaire.LAMAR C.
We use them every year around this time and they have always been more than accommodating and always have what we need even at the last minute.Bernadette B.
Le client n'a pas laissé de commentaire.Samirah A.
All good in and out Easily accessibleRODNEY LEE B.
Le client n'a pas laissé de commentaire.SHANE R.
They were very nice and helpfulMICHAEL S.
The people were very nice and helpfulLANCE L.
Le client n'a pas laissé de commentaire.MILTON W.
Easier payment processing with Covid-19 guidelines.Morgan B.
Best moving experience I've ever had.Marellus M.
the only thing that pissed me off is they charged me twice for one dolly Refund will be appreciatedAbdeslam M.
Everybody was friendly and fastPaul D.
Le client n'a pas laissé de commentaire.MARCIAI D.
Le client n'a pas laissé de commentaire.Tamara N.
Le client n'a pas laissé de commentaire.robert H.
Great customer service, friendly, clean vehicle, and quick easy check-in and checkout.timothy T.
Le client n'a pas laissé de commentaire.David G.
Le client n'a pas laissé de commentaire.victor V.
Everything went great just keep up the great work. Merciharriet W.
Le client n'a pas laissé de commentaire.STEVEN R.
The online reservation and check-in were easy to navigate and when I got to the U-Hal site, I did not have to wait long to get the rental and be on my way. The return was simple and efficient as well. I do wish that I would have known about the photo campaign so that I could have taken one for submission.Shoshana M.
Le client n'a pas laissé de commentaire.CARIN G.
Paid for 24/7 rideshare. Lockbox no code. Gave my van away. Bald tires got stuck in my driveway for 4 days. Total waste of money. I will never rent again.BRUCE T.
The location is very bad. The truck when need to be parked there is no space and it is like as if we are falling of a mountain.VENKATA BHANU PR D.
Helpful will drop odd info and very easy drop off.John C.
Good customer serviceTaumailelei W.
Nothing they are on point never needed a truck and couldn't get it keep up the good workDeborah N.
Ronald customer experience very professional my customer service was over the the top very satisfy I will return just to say hey to ronald and doug thanks for a great experienceJerome M.
I have had a great experience at this facility. I'd particularly like to recognize Doug, and his staff as well. I took rental space and couple of truck rentals from them. These guys are super nice and extremely help. I'll recommend this facility 100 %.RAJVEER S. | Expérience générale
Le client n'a pas laissé de commentaire.Keith D.
Le client n'a pas laissé de commentaire.KIMBERLY D.
Le client n'a pas laissé de commentaire.shanell l. | Expérience générale
Le client n'a pas laissé de commentaire.Dana J.
Staff was very friendly.Robert H.
Le client n'a pas laissé de commentaire.Ken L.
There was a dead monkey in the back of the rental. I have pictures, and plan to go to the police.MONICA J.
Le client n'a pas laissé de commentaire.Samuel F.
Le client n'a pas laissé de commentaire.Dana M.
Le client n'a pas laissé de commentaire.JANARD P.
Le client n'a pas laissé de commentaire.robert H.
Great staff. Very helpful. Very clean facility nmatthew f. | Premières impressions
very accommodating, pleasant experience thanks to your teamJoseph J. | Premières impressions
Le client n'a pas laissé de commentaire.cody P.
I was given a truck on empty dirty and smelly. Everything I bought to Eric the rep from the store he told me not to worry about it they would take care of it. So today I get my bill and I'm charged for cleaning a truck that was never cleaned in the first place. I will never used U-HAUL every again. I will be filing a report with the BBB also.Carmella F.
Le client n'a pas laissé de commentaire.ROBERT J. | Premières impressions
Staff was courteous and efficientDelice E.
Le client n'a pas laissé de commentaire.Linda D.
The only problem I had was that the amount that was supposed to frozen on the account was charged before I returned the truck. And I ended paying twice and the money hasn't posted back ro my account.RODERICK T.
Truck was dirty and full of spider webs The driver's side visor was broken. It keep coming down and blocking my view. The visor ended up falling off and I almost had a bad accident. Avoiding hitting another car when that happened some of my things fell and broke. I will never rent again. On my previous rental I paid for 10 furniture covers and didn't get them. I mentioned it and was dismissed. This was a second chance and it almost cost me my lifeIDALI-ANTOINETTE T.
I had a great experience with servicesVeryl L.
Nothing can be improved as far as customer service. These guys are friendly and do what they can to make your moving experience as peaceful and quick as possible. I will use this location every time in the future! I used them three times this month. Only complaint is that they could use new dollies. Truck was perfect and so were the employees.Griffann C.
Le client n'a pas laissé de commentaire.BRENDA E.
The staff at the UHaul storage facility is 100 % customer satisfaction. Doug is always available for any questionsmatthew f. | Expérience générale
Le client n'a pas laissé de commentaire.bill s. | Expérience générale
Wish the gas was full when rented. It was less than 1/4 tank. I put more money into gas than what I used. The gentleman there were great, no problems. Would rent again.William D.
Le client n'a pas laissé de commentaire.latari M.
Nothing every thing was great with no surprises.LEONARD T.
Le client n'a pas laissé de commentaire.Jerome W.
Le client n'a pas laissé de commentaire.John B.
Very helpful guys & great serviceZeeshan M.
Le client n'a pas laissé de commentaire.Deborah N.
The employees were very informative, helpful, and friendly. They are a good asset to your company. If I ever need to rent a van again I would definitely go to the PH Rodi Rd location.JENNIFER H.
Owner and employees are very customer friendly! Merci.Dorreen A.
Le client n'a pas laissé de commentaire.Sam P.
Dough makes this place a 5*.DENESHA M. | Premières impressions
Doug goes up and beyond for you. A true Gentleman. I will use Doug's facility with all my UHaul needs.Darrell C. | Expérience générale
Le client n'a pas laissé de commentaire.Gopal K.
Le client n'a pas laissé de commentaire.John D.
Employees were very kind and helpfulamanda F.
I made a reservation on line to do mobile pick up. I arrived and when I tried to get keys they were not available. I had to go inside in which was a horrible mess very dirty. Employees did not have on mask no social distancing. On top of all that I had a reservation and still had to wait over an hour to get service. Next thing I was given a truck that was already rented or not available the truck that was given to me was filthy engine light on and on 1/4 tank of gas. I had to ask for the Dollie that I also had reserved. When I turned it back in the guy just took the key from me wrote mileage on a scrap paper and said he was send me a receipt via email still didn't receive it. Never again InLavica W.
Le client n'a pas laissé de commentaire.ELIZABETH G. | Expérience générale
Provide customers with receipts/contracts upon request. Never tell a customer, "wait till I get this coffee in me before you give me hell," when they discover an error with their reservation.matearia P.
Le client n'a pas laissé de commentaire.jhon F.
The staff was very friendly and accommodating. The unit itself had some grease spots on the floor we wished had been cleaned first. Otherwise the experience was great!Katie o. | Premières impressions
Great! the personnel were friendly and welcoming, especially since I don't rent a truck frequently.george S.
Le client n'a pas laissé de commentaire.David L.
Le client n'a pas laissé de commentaire.alicia C.
Le client n'a pas laissé de commentaire.glenn M.
All of my U Haul needs will go through a Doug and his group.Darrell C. | Premières impressions
Nothing, everything was perfect. Eric was awesome and very professionalCheryl K.
Doug at the Rodi Rd UHaul is top notch. Very kind and courteous and will always work to give you the best deal. Hats off to Doug. Will use his establishment again soon.Darrell C.
The truck smelled like moth balls, but was clean otherwise. Maybe some air freshener would help.Victoria L.
Le client n'a pas laissé de commentaire.Michael G.
Great service Doug is a great representative for the Uhaul company GREAT JOB!!TIMOTHY S.
Employees were very helpful and respectful. Overall good experience.JOSEPH C.
Le client n'a pas laissé de commentaire.david S.
Le client n'a pas laissé de commentaire.joel L.
That's the most out of date uhaul I have ever been in. It should be taken off the roadRoshonda M.
Le client n'a pas laissé de commentaire.Francis V.
Le client n'a pas laissé de commentaire.Geraldina P.
Although the storage unit that I reserved was not available the employees helped me find one that was bigger. The staff were nice and even took me to each size storage unit so I could make sure I had the correct size. The check out process was fast and easy.Kenesha t. | Premières impressions
Doug, the manager, was outstanding to deal with.matthew f. | Premières impressions
I will never shop at uhaul again. When I picked up my truck, it wasn't checked and there was wood in the back so after an hour of not realizing it was back there prepping for my move to another state, I had to return my truck for another one. The staff was friendly, but not helpful I wanted more than a 50 $return for my inconvenience.jasmine B. | Premières impressions
The staff was very nice and helpful everytime I went there. They were fast and efficient with all their work. They were also very helpful and understanding with any problems or issues you might have.Liz J. | Expérience générale
Le client n'a pas laissé de commentaire.RAJVEER S. | Premières impressions
Le client n'a pas laissé de commentaire.Vincent C. | Premières impressions
My total experience with uhaul was very good. Would highly recommend this site. When I arrived at that location and realized the unit was to small the owner/ manger was very good about making a larger unit available that night . Kudos to them. Carol M. | Expérience générale
no commentwarren m. | Expérience générale
I cancelled my storage at this place and just seen that u guys charged me till jan 31 2020 i left ib july even opened door and called corporate and told them that i was leaving facilityskevin h. | Expérience générale
Good customer service didn’t show attitudeNatasha P. | Premières impressions
They were very cooperative when we found out that the storage that I booked on the phone was not adequate. The manager at the Rodi Uhaul gave me a larger storage room. I was very pleased with him.Carol M. | Premières impressions
Doug and his staff are great.FLOYD B. | Expérience générale
The manager Doug at the Penn Hills office along with his staff were very helpful and courteous. I will recommend his facility to everyone I know. Annette SampsonAnnette S. | Expérience générale
My only problem with your service is upon leaving the family we could get out but upon my return I couldn't access the property I was given a code and it didnt work and Icouldnt get help after 6pmRhonda M. | Premières impressions
The move in process was easy and great. I regularly visit the Rodi Road location and it's always a great experience.Jeaonna H. | Premières impressions
It was great and i would use them again if i needed tolynne t. | Expérience générale
Outstanding customer service from James, Solomon, and Doug, as well as other staff members.EBONY J. | Expérience générale
Contacting the facility directly has become difficult.WILLIAM H. | Expérience générale
Excellent customer service from the owner, Doug. He worked hard to resolve my prob when my mower would not fit through the door opening of the unit I had originally reserved. Service was outstanding.Matt A. | Premières impressions
Doug and his staff are excellent. Very friendly and helpful. Will rent from them again.Darrell C. | Expérience générale
MerciYALONDA H. | Expérience générale
Very polite and very helpful. They will be my moving place.Darrell C. | Premières impressions
I have had my unit several years and always delt with Sherri Robbin sand was very satisfied with her. However Doug exceeded expectations and extremely polite and accomadating. Thank you Doug.ROSEMARY O. | Expérience générale
MerciJEWELL H. | Expérience générale
Could never reach anyone via phone at the Moore Storage #. Reached Doug on first attempt at U Haul.GWENDELLYN O. | Expérience générale
Sheri was awesome. I really like your customer service. She helped us out and did everything amazingbruce t. | Réservation
Your facility truly met my needs. The units and the grounds are clean and secure. Also the attendant was more than helpful.CANDIS W. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!