Le client n'a pas laissé de commentaire.Jonathan Q.
Customer Reviews for U-Haul Moving & Storage of Pharr
Pour nous contacter
Pharr, TX 78577
(Exit Nolana southbound stay on frontage road 1/4 mile south of Nolana)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The employees were friendly and helpful. Made it easy and enjoyableKEVIN C.
Everyone was very helpful.GERALD T.
Le client n'a pas laissé de commentaire.jose b. | Expérience générale
Friendly service, trailer was very convenient, whole process was super fast.ISRAEL P.
We moved in efficiently hassle free. We wouldnt of had it that easily had we visited any other storage facility. All communication was clear, leaving us with a clear path not being rushed for time after traveling 1400 miles. The facility and its customer service were courteous, respectful and kind. Customer Friendly, so many other establishments need to a class from this location on customer service. Thanks so much again for making it a pleasure to do business with you!!!Tim T. | Online Move In
Excellent customer experience. Will continue to do business with U-Haul.LORETTA N. | Premières impressions
I had a truck reserved for November 20, 2021 back in August.a A man called me from this location on the 19th to say there was no truck available for me on the 20th. I called corporate, scheduler and the manager. The manager was finally able to locate on. Since it was ordered in August no reason one wasn't available in November. Thank goodness for Elvis the general manager.JENNIFER J.
No way to secure contents in the trailer. Tie down rails were not attached to the walls.JAMES C.
The equipment I requested was not available (dolly and furniture dolly). The pickup location was changed and I was not informed until I called U-Haul. Disappointing considering I placed my equipment order several weeks in advance.CARLOS B.
Le client n'a pas laissé de commentaire.JAMES P.
Le client n'a pas laissé de commentaire.Ricardo M.
Le client n'a pas laissé de commentaire.JOSE L.
Le client n'a pas laissé de commentaire.Geronimo S. | Premières impressions
Le client n'a pas laissé de commentaire.DARCIO G.
Le client n'a pas laissé de commentaire.SCOTT W.
Very quick and efficient.Gregory H.
Le client n'a pas laissé de commentaire.ROBERT L. | Expérience générale
Le client n'a pas laissé de commentaire.YVONNE S.
Le client n'a pas laissé de commentaire.Enrique R.
Staff was excellent.MIGUEL G.
Le client n'a pas laissé de commentaire.VICTORIA S.
Clean place and love the lights around buildingsHOMERO L. | Premières impressions
Check in was super easy and the people were really friendlyNOE R.
Le client n'a pas laissé de commentaire.SCOTT W.
Great customer service! No complaintsAURELIO G.
Le client n'a pas laissé de commentaire.STEVEN C.
Le client n'a pas laissé de commentaire.EDGAR G.
Le client n'a pas laissé de commentaire.Reginaldo R. | Expérience générale
Awful costumer service. They keep passing you from one phone to another, and ultimately if the problem is dificult they are quick to telll you they cant help you and leave you on your own. WILL NEVER DO THIS AGAIN.Lisandra B.
DO NOT send ANY customers to Roger's Hitches in Mission. Uhaul Mivinf & Storage of Pharr literally SAVED my move! Awesome Team!MICKY P.
Great customer service!!HERMAN A.
Le client n'a pas laissé de commentaire.MARK M.
Excelente Personal muy amables Excelente servicio Graciasgraciela F. | Expérience générale
Exelente lugar , lo volvere a rentarRichardo E. | Expérience générale
I have rented from Elvia's U-Haul there and she has always given me great service and they know what they're doingMarcelo R.
Erick and Elvia offer an excellent attention to clientsISMAEL C.
Le client n'a pas laissé de commentaire.DONALD W.
I called that I was going to be late and asked if I was going to be charged extra they refused to answer and made it seem like no. I kindly asked at the point of return and the rep raised his voice in fruatration. I asked why and asked him to itemize the charges he refused and gave me a receipt and turned to the next customer. I could have hired movers for the same price and saved myself time frustration and strength. Never using uhaul again.DANIEL L.
Le client n'a pas laissé de commentaire.Geliza A. | Premières impressions
Le client n'a pas laissé de commentaire.audra m. | Premières impressions
Le client n'a pas laissé de commentaire.joel G.
Le client n'a pas laissé de commentaire.SERGIO G.
Le client n'a pas laissé de commentaire.MICHELLE L.
Tell your employees NOT to lease the equipment when is leased to someone else. I had a terrible experience with your staff. I reserved the equipment for two days from Friday 10/22/21 at noon to 10/24/21 at noon, however when I arrived to pick up the equipment they told me that I had to return the trailer on 10/23/21 at 5 pm because they had leased the trailer to somebody else. I told them that I was going to pay until Sunday and they told me that I could lease it under those conditions or not lease it. I had already made arrangements in another city to go pick up some furniture and I had to go and could not cancel the reservation. I called customer service and they helped me with the problems, but what the staff did in the Pharr TX location is deplorable.GERARDO A.
Le client n'a pas laissé de commentaire.KIMBERLY S.
This is an amazing facility clean, organized, secured and customer services is excellent Dominik help us out greatly Best Regardspedro m. | Online Move In
Elvia is very involved in the operation and makes sure customers questions are answered. She is a manager who prioritizes the customer and makes herself available and follows up.david h. | Expérience générale
Le client n'a pas laissé de commentaire.NORAH C.
Le client n'a pas laissé de commentaire.Randy S.
PropreVENTURA JR P.
Le client n'a pas laissé de commentaire.Mari K. | Expérience générale
No por una persona me dijo que eran 14 dÃ³lares que si la entregaba el sÃ¡bado alas 7 el nombre de esa persona era Eric moraHECTOR A.
Muy buen servicio Personal muy amablegraciela F. | Premières impressions
Le client n'a pas laissé de commentaire.Marin A.
Le client n'a pas laissé de commentaire.catarino R.
At first I wasn't sure I liked the idea that they only had one available for me in climate control. When I needed one out side but after the hot days unloading and loading the storage was helpful to have nice cool area. I also had paid to advanced on my months renting and they were nice enough to return the advanced payment I did with no worry. The security for the storage was great too I had peace of mind that my electronics were safe when I was away from home! Merci.Kasandra M. | Expérience générale
Le client n'a pas laissé de commentaire.Destiny G. | Expérience générale
Le client n'a pas laissé de commentaire.MIKHAL R.
Le client n'a pas laissé de commentaire.Adriana R. | Expérience générale
Dominic was very courteous and professional and knowledgeable well be back to rent saturdayMarlene S. | Premières impressions
I am so glad I went with the U-box. It was so easy and I didn't have to haul it.Karen B.
Le client n'a pas laissé de commentaire.MELECIO S.
Fast friendly service. Was in and out.ALFONSO P.
Latch on 17 Foot Box Truck from this Location was damaged before use, staff was made aware of the issue and proceeded to give me that vehicle. Thankfully the door did not open during my loaded travel but upon return to the U-Haul facility, the staff member indicated that the door from the Box Truck was fully open. Thankfully the door did not open during my time of loaded carry because that would have resulted in a Serious Accident causing harm or injury to other commuters.STEVEN T.
I called five different locations within the Rio Grande Valley looking for a trailer. Two locations answer the phone. The first one to answer the phone gave me the second ones phone number who had the trailer I needed. They were very helpful and did a good job.JERRY M.
Le client n'a pas laissé de commentaire.JUAN ANTONIO P.
Le client n'a pas laissé de commentaire.BELINDA R.
Nothing. It went through very smooth.Rogelio G.
Le client n'a pas laissé de commentaire.XAVIER R.
We had a very pleasant experience with truck rental and storage .SILVIA T. | Premières impressions
Treat them like I was treated and all will be well.JAMES M.
When using GPS the address takes you to the wrong place. I called several times to find some assistance with directions and I was on hold for 30 minutes. I finally found the place on my own where the gentleman told me he couldn't answer the phone because he was attending to another customer. I only needed a minute of his time. I was completely frustrated with my experience.Nadia G. | Online Move In
Le client n'a pas laissé de commentaire.JEFFREY L. | Premières impressions
The service was perfect! Not only from the employee who assisted me but from the entire team. Extremely helpful.OMAR L.
They have a very small number of trucks to choose from, a person in training who does not grasp their computer program and wastes valuable time and they close one hour and forty-five minutes earlier than I was told by the 800 operator. I paid for a full day ,but was only given six hours from pickup to return.LINDA R.
Do not allow a customer to reserve at a location that does not carry the equipment and then move the location the day prior to pick up. This was a website reservation issue not a location service issueBRADLEY W.
Le client n'a pas laissé de commentaire.BLANCA A.
Le client n'a pas laissé de commentaire.JOSE R.
Nothing keep up the good workJUAN F.
Le client n'a pas laissé de commentaire.SERGIO H.
Le client n'a pas laissé de commentaire.ALEX M.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.Crystal A. | Expérience générale
Great people they helped me return tow dolly online. O problemJUAN A.
Le client n'a pas laissé de commentaire.Destiny G. | Premières impressions
Le client n'a pas laissé de commentaire.Jesus P.
Staff were friendly and helpful.Rene J.
Le client n'a pas laissé de commentaire.SAMUEL G.
Very friendly and helpful staff Only recommendations get insurance to cover your items anyway you just never know what can happen snd they don’t take any responsibility We had a small water leak in our unit and damaged an individual couch other then that every thing was great Thank youmary h. | Expérience générale
Le client n'a pas laissé de commentaire.DAVID R.
Le client n'a pas laissé de commentaire.KURT L.
Le client n'a pas laissé de commentaire.RENE C.
Le client n'a pas laissé de commentaire.ANDRES G.
Le client n'a pas laissé de commentaire.JOHN D.
Le client n'a pas laissé de commentaire.JOHN D. | Expérience générale
Great service everytime. Thank you.JOHN D.
Manager at this location is very helpful and professionalGILBERTO G. | Expérience générale
Le client n'a pas laissé de commentaire.Roberto M. | Expérience générale
Le client n'a pas laissé de commentaire.FERNANDO S.
Le client n'a pas laissé de commentaire.Buddy R.
Super fast service. Ask for Eric, awesome customer service.ELLIUD H.
Not a thingREGINALDO G.
Le client n'a pas laissé de commentaire.Angela O.
Le client n'a pas laissé de commentaire.Brandan G. | Premières impressions
Le client n'a pas laissé de commentaire.Ahmad D. | Premières impressions
With Johnathan's assistance I was able to secure a uncovered RV parking space. Johnathan was extremely helpful and courteous and noted in my file that I wish to transfer to a covered RV parking space as soon as available. I appreciate the extra effort. I was impressed with the order and cleanliness of the business location.ARMANDO B. | Premières impressions
Everything was good, at this time I feel no need to fix what isn't brokenCRISELIA M.
Windows were filthy so I cleaned them. When I returned the truck I was charged 25 $for cleaning (ironic) and an additional day rental. So charged three days when I only had the truck for two. Mileage was off as well.GEORGE M.
Everything was great. Especially the customer service.DERICK W.
Le client n'a pas laissé de commentaire.Rene R.
Hard to control this so I don't put this on the location at all, the management staff is truly first class. The van I rented had an awful urine smell in the cabin, the silver lining being I didn't need coffee to stay alert on the trip. I addressed this with the staff prior to departing and the lady manager stopped everything she was doing and had someone on her staff cleaning the van before I could blink. The smell went away for about 2 hours then came roaring back, hence why did this location is not at fault. Now they know it'll need to get treated, which is a shame since the van had under 4K miles on it when I rented it.SIXTO S.
Le client n'a pas laissé de commentaire.FRANK G.
Great job 👍guysMarianela M. | Premières impressions
Le client n'a pas laissé de commentaire.Tommy D.
Le client n'a pas laissé de commentaire.TAMMY M.
Le client n'a pas laissé de commentaire.Thelma G.
Very good service.NELSON S.
Service was great. ThanksALAN M.
Countinue with your excellent service!!Everardo R.
Le client n'a pas laissé de commentaire.SERGIO A.
I had stated that I had rented a similar tow dolly and that one of the taillights was not functional to please check that the lights work on this unit I am renting.. well when i checked it out the uhaul representative did check the lights in the day time, but when I went home and took off at 4 am in the morning the right parking light was not functional and the turn signal to that light had some pixel lights working about 35 %.ISRAEL M.
Le client n'a pas laissé de commentaire.Pedro B.
Le client n'a pas laissé de commentaire.June I. | Online Move In
Le client n'a pas laissé de commentaire.JUNE LORELEE I.
All services were good.JESUS P.
Super customer serviceReynaldo M.
Al momento todo wxcelenge6miguel F.
Le client n'a pas laissé de commentaire.CHARLES C.
Le client n'a pas laissé de commentaire.GISELA A.
My pick up and drop off experience was both superb. Zero hassle, which is great for moving days that are already stressful.HYUN J.
Le client n'a pas laissé de commentaire.amador m. | Premières impressions
Extremely nice and friendly. Also helpful and offered many options.KASSANDRA RENEE R. | Premières impressions
Awesome customer serviceLeonel G. | Premières impressions
Le client n'a pas laissé de commentaire.Luis M. | Premières impressions
Le client n'a pas laissé de commentaire.ANA F. | Online Move In
Very friendly staff and very helpful.Jose R. | Premières impressions
Courteous and explained well costs and fine print.rudy b. | Premières impressions
Good serviceGILBERTO G. | Premières impressions
Le client n'a pas laissé de commentaire.CHERYL F. | Premières impressions
1 ⭐ off because map of storage area/buildings would not download/show.Roberto V. | Online Move In
Facility and units are in excellent condition and the upkeep is amazing. Staff always makes sure to acknowledge a customer even if they are busy with another customer. They tailor their customers service and services to each of the customers needs and wants. Hats off for management & manager.IIiana E. | Premières impressions
Very affordable prices and friendly staff. Clean environment and good security measures. Mr. Eric was very helpful and patient with my reservation and answering all my questions.Jeanett W. | Premières impressions
Le client n'a pas laissé de commentaire.Victor R. | Online Move In
Le client n'a pas laissé de commentaire.Claudia Elena D. | Premières impressions
My experience was exceptional. The process was smooth and efficient. Jaker, Eric and Daniele were extremely polite, patient and courteous. However, the return process was a bit frustrating. First I could not log in and then your system had problems locating me. It took me about 30 minutes to do the self return. Overall experience was excellent. Will not hesitate to rent again.Umer J. | Premières impressions
Le client n'a pas laissé de commentaire.GLENDA B. | Premières impressions
Very professional and helpful.Daniel D. | Premières impressions
ExcellentAmanda A. | Premières impressions
very friendly staff. clean and secureJose Carlos M. | Premières impressions
Excellent service à la clientèleANGELICA B. | Premières impressions
Le client n'a pas laissé de commentaire.rene c. | Premières impressions
It was an amazing experience and Eric and the staff were excellent in helping me. Five stars.james e. | Premières impressions
Le client n'a pas laissé de commentaire.Felipe A. | Online Move In
The business is very clean and the service is excellentrolando g. | Premières impressions
😊Maribelle R. | Premières impressions
Eric was great!Jaime R. | Premières impressions
Having issues with getting into the new building B to do necessary work in our storage unit ... help was great when available and would only recommend more staff present to help with customers.darlene b. | Premières impressions
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
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