Bradley Mankey Was Very Helpful 5 Star ServiceLamarah T.
Customer Reviews for U-Haul Moving & Storage of Pittsburgh North Shore
Pour nous contacter
Pittsburgh, PA 15233
(On the North Side of the West End bridge 1 block from Rivers Casino/Heinz)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Desmond G.
I use this location a lot,l usually get different faces serving with a friendly smile. I love this location because they are really helpful and sincere in there business. I would like to thank the crew for always being the same smiling people no matter what day l have to return and eager to help.ANN D.
Le client n'a pas laissé de commentaire.kara D.
Kate was super helpful!Emily T. | Premières impressions
After I had dropped the truck off, I got a call the next morning asking me when I was bringing it back. I told the person on the phone that I brought it back last night. She asked if it was left under the green awning (the designated drop off point) and I said yes. She asked if I left the keys in it. I told her yes, and that I was told to (when I dropped the truck off, there was one employee inside who, when I told him I was returning the truck, told me to just leave the keys in it and he'd take care of it). When I told the woman on the phone this, she said "They wouldn't have told you to do that." This sort of implies that I was lying, when I wasn't.CHRIS P.
Everything was greatLeonard H.
Blake, Sandy, and Mike were friendly and very helpful! They went out of their way to make sure I had a good experience.Haldis L.
No improvements, staff was helpful, courteous and friendly. Easy transaction online, quick in and out.Brian M.
The truck I had leaked when it rains and I left the boxes in the truck overnight and my boxes and stuff in my boxes got wet.Joseph D.
I believe her name was Kate. She did an excellent job with our entire rental process and I hope you have more employees like her to represent the Uhaul brand. You are welcome to contact me if more information is required, overall excellent experience.Sukhbir S.
Le client n'a pas laissé de commentaire.Brandon S.
Friendly and helpful employeesPaulette W.
Calvin, Blake, & Mike were very helpful.Nicholas A.
This is not the first time I've used this location. The staff is knowledgeable and friendly. No hassle, easy process!WILLIAM B.
Furniture pads and dolly were not included in the truck and this was not mentioned. The use/importance of furniture pads and dolly should be made known to customers even for one-way rentals.Paul A.
Aucundouglas o. | Premières impressions
Le client n'a pas laissé de commentaire.CHRIS C.
Le client n'a pas laissé de commentaire.Greg M.
Le client n'a pas laissé de commentaire.Michael M.
Consistory overcharged on small up-charges You are forcing me to look for one her options.Clayton H.
Le client n'a pas laissé de commentaire.Cornell C.
Le client n'a pas laissé de commentaire.monica d. | Expérience générale
Le client n'a pas laissé de commentaire.RichardF W.
Le client n'a pas laissé de commentaire.Brad B.
Le client n'a pas laissé de commentaire.Julia S. | Expérience générale
Everything went smoothly.Viola M.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.Jenee S.
Le client n'a pas laissé de commentaire.George D.
Nothing Bradley was excellent !Clarence C.
Staff was friendly and very helpful.CHER M.
The cab of the rental doesn't have enough cup holder type thingsfrank C.
It was ok fast in and outGary B.
The staff that made the truck reservation didn't want to give me the offer of the first month of storage free. I need to make it online. He wasn't rude but not friendly at all.Fernando B. | Online Move In
Le client n'a pas laissé de commentaire.bobbette T.
They guys were great checking me in and the store was clean. Truck beautifully maintained and ran great. Thank you until next time.Melissa L.
Brad and Blake were great! They got me in and out incredibly fast, overall great experience.Zachary R.
Le client n'a pas laissé de commentaire.Amy C.
Le client n'a pas laissé de commentaire.Randy B. | Premières impressions
fuel was low as soon as we picked up vehicle, it was hot and air conditioning did not work properly. charged an extra $30 for fuel while it had more fuel when it was returned. will not be returning to this location in the future.John M.
Brad and Blake were responsive, helpful and professional. They are a huge asset to your organization.Craig C. | Expérience générale
Le client n'a pas laissé de commentaire.Gary W. | Expérience générale
Le client n'a pas laissé de commentaire.JACOB G.
Definitely a good place to store and secure your belongingsjanice p. | Expérience générale
Le client n'a pas laissé de commentaire.Peter M.
Staff was very friendly and helpfulJonah S.
Young woman who waited on us was expedient and informative, she was a great help!timothy M.
Le client n'a pas laissé de commentaire.David R.
Just keep doing what you're doing. Friendly and professional.Answered all questions that I needed answered.And even though I reserved for earlier pick up, ran into a problem and called and asked if it was OK to come later and he said no problem. Very understanding to the customers needs!CHRISTINIA P.
Le client n'a pas laissé de commentaire.Bennie C.
Have a good day.Ralph C. | Expérience générale
The personnel at this location also did a fine job. The assistant manager on duty took care of an issue that came up. I have no complaints about this location.Ronald S.
Uhaul scheduled a pick up 30 minutes away from where I asked. This put a huge delay in my day and caused a lot of unnecessary problems. I specifically stated where I wanted to pick up the uhaul, was told it would be there, and then as I am driving to pick it up I receive a call that the uhaul is 30 minutes away and that's all that was available. Terrible customer service.Jason F.
Le client n'a pas laissé de commentaire.Dustin J.
So helpful and knowledgeable.Katie A.
Le client n'a pas laissé de commentaire.Robert C.
The only thing I had trouble with was returning the truck online. I was on hold for over a hour. I finally got a person then they put me on hold again for forty minutes. I went on live chat and they couldn't help me. That was a horrible experience and y'all need to make changes.sheri M.
Le client n'a pas laissé de commentaire.James F.
I feel if your renting storage space and truck like I did should have gave some type of discountLucretia N.
Le client n'a pas laissé de commentaire.NICKI M.
Le client n'a pas laissé de commentaire.Arnold H.
Le client n'a pas laissé de commentaire.sheri m. | Premières impressions
Everything went well! Met my expectations !BIGI A. | Expérience générale
They so nice and helpfulNakeya S.
Le client n'a pas laissé de commentaire.Nicholas S.
Le client n'a pas laissé de commentaire.Cyrus M.
Quick check out and return.CHANDLER W.
Le client n'a pas laissé de commentaire.Maria Mercedes M.
Le client n'a pas laissé de commentaire.Robert H.
Fast..Easy..and on time service. Thank YouQuentin C.
Le client n'a pas laissé de commentaire.Pamela S.
Le client n'a pas laissé de commentaire.Christopher G.
Le client n'a pas laissé de commentaire.Dominic R.
Le client n'a pas laissé de commentaire.Michael L.
Le client n'a pas laissé de commentaire.Leonard H.
This location closed early and tried to jew me out of the service fee when I talked to the employee about where to leave the key for my rental.Casey R.
Highly recommend this location.sam B.
Le client n'a pas laissé de commentaire.MELISSA L.
Superior Customer supportTom K.
Le client n'a pas laissé de commentaire.DONALD L. | Premières impressions
Le client n'a pas laissé de commentaire.LESLIE F.
Blake was a testament to good training and customer service. He gets it.felix F.
Le client n'a pas laissé de commentaire.Michael C.
The staff here was exceptionally engaged and efficient.Nicholas R.
Le client n'a pas laissé de commentaire.Manuel V.
The person who helped me with everything was just amazing. You guys need have more people like him working in all locations. Cordial and super fast and know what he was doing.Emerson A.
All of the gentlemen that worked there were great. They made it easy to pick up and return.Scott H.
Le client n'a pas laissé de commentaire.Myesha J.
Le client n'a pas laissé de commentaire.Paul D.
Le client n'a pas laissé de commentaire.Nathan H.
Le client n'a pas laissé de commentaire.Melanie M.
Le client n'a pas laissé de commentaire.Ashley D.
Le client n'a pas laissé de commentaire.delorous A.
guys were very helpfulSharon W.
No issuesDavid B.
Nothing. Michael and tommie were great. We had an excellent experience.Frank C.
Blake and Nick were great.Hugh B.
Friendly and very capable staff. ExcellentWarren S.
Le client n'a pas laissé de commentaire.Leslie S.
Not much, pretty easy.bryan O.
Le client n'a pas laissé de commentaire.Colleen H.
Le client n'a pas laissé de commentaire.Richard K.
Not likely anything can be done in view of the location and area. I did not realize there would be no on site lot to park my car when I picked up the truck. All worked out though and the staff were very friendly, competent, and helpful.Brian G.
employees in Pittsburgh are outstanding. I read lot of poor customer service from state college u haul locations but everyone here are amazing. They are so easy to talk to and very understanding. !!!BIGI A. | Premières impressions
Le client n'a pas laissé de commentaire.Lusambo M.
Always first class service and equipment. Keep up the good work.LESTER C.
Le client n'a pas laissé de commentaire.Edwin M.
I had the pleasure of interacting with an assistant manager named Jayla and another representative named Kate. I must say these young ladies represented UHaul the best. They were kind, knowledgeable and very courteous. Their customer service was awesome! I hope there is a way to let them know!!! Great job ladies and the great service you both provided did not go unnoticed!!!Velma V. | Premières impressions
Le client n'a pas laissé de commentaire.shawn W.
My experience was very welcoming and informative. Please give a great review and thanks to Calvin and Nick as they were amazing and great help.Marlayja G.
The guys were polite and quickJames A.
The uhaul I received smelled like shut! Literally! Mentioned that we had to have windows down in90 degree heat because we would gag! I should have brought it back but just rented for the night. No compensation it was gross. He mentioned he has done everything to get the smell out! Why send it out with a customer when you have 20 more sitting there. Just did not make sence!Colleen M.
Service rep was very rude - accused me of not calling earlier to extend my reservation and when I showed him that I called on my phone, threatened to reduce my reservation time to assert his power and authority over the situation.Amar D.
Le client n'a pas laissé de commentaire.Lisa K. | Expérience générale
Le client n'a pas laissé de commentaire.David R. | Expérience générale
Above and beyond. Really worked with me to get my moving situation sorted. Professional, helpful and kind across the board. Much appreciated!James C. | Expérience générale
Blake was the nicest Uhual worker I have ever come across. I have used Uhual all throughout college and every experience has been different. But Blake went above and beyond, had a kind personality, and seriously I think the nicest worker I have ever had an interaction with at a store. That man needs a raise because he goes above and beyond. He also explained absolutely everything in a very simple language that made me feel like I completely understood everything about the facility and the security that it offers.Alana V. | Premières impressions
Le client n'a pas laissé de commentaire.Nicolas L. | Expérience générale
Le client n'a pas laissé de commentaire.Markia F. | Premières impressions
Le client n'a pas laissé de commentaire.John W. | Expérience générale
Assistant manager who helped us was very accommodating. Accompanied us to the unit to ensure it was clean and ready (and it was).stacie s. | Premières impressions
This was a difficult move since I am currently in ID and made all the arrangements online, and my brother-in-liaw actually drove the truck from your facility to the location to load it with our household goods. Everyone was great, and when I had trouble converting from reserved to booking the storage units, the U-Haul rep was great and made it available on his end so I could go ahead and book/pay online from here. The team at the 1200 Western Ave facility is amazing!Mary-Ann D. | Online Move In
Best service and communication I've ever had. Fast and convenient for me, and the professional understanding and accommodating was priceless. Only thing is automatic doors should be kept accessible to match after hours since it's the only big entrance available. Mabe put a lock timer to match close hours. Thank you for good services....NUNURAI M. | Expérience générale
Le client n'a pas laissé de commentaire.Morgan B. | Premières impressions
I reserved a unit near me. When I went to pick up the cargo van from that location they said they didn't have any 15' units and hadn't had any in months. WHAT!?! Why would you allow me to reserve one that didn't exist?!?! Thankfully, the next closest location had 1. But we had to hurry to get there in time to get it. It was well over twice as far away. Not good for mileage costs (and fuel). It also cost us precious time. When we got home, friends were waiting to help us load. My husband and I went to unload. We went back and forth with the carts, and we loaded them up and started to go back in, but the doors were locked (10:00 snuck up on us)! With all of the automation, why is there not a "we will be closing in 15 minutes"announcement?!? So we had to put all that stuff back in the van! The next morning, hubs had to work, a girlfriend of mine came and we got the van unpacked. I have a torn rotator cuff ... and had to do more lifting than necessary because the doors locked on us. I will never recommend anyone use uhaul storage. If they must, I will tell them not to reserve it online.Shirley M. | Premières impressions
Le client n'a pas laissé de commentaire.John D. | Online Move In
Very helpful staff at U-haul When I needed any assistance with something they were always able and willing to help.Alice B. | Premières impressions
Bradley was super helpful. I had to park the truck on the facility with stuff in it after hours. All of the staff was easy to work with and wanted to make sure that I felt taken care of.Henry M. | Premières impressions
Le client n'a pas laissé de commentaire.Brenda H. | Premières impressions
Le client n'a pas laissé de commentaire.Tamara M. | Expérience générale
Your employees were great,blake druschier, and rich. kJon C. | Expérience générale
Le client n'a pas laissé de commentaire.Amy B. | Expérience générale
The assistant manager, I forgot her name, was super helpful in showing everything in the building and the process of getting in. I appreciate her help after I had to change to a different location because of space availability. She was very nice to talk to after a challenging day!MERCADES C. | Premières impressions
Le client n'a pas laissé de commentaire.PATRICK P. | Expérience générale
Very good 👍🏻hassan s. | Premières impressions
Le client n'a pas laissé de commentaire.Mickeala B. | Expérience générale
ThanksFrancisco C. | Expérience générale
Management and staff were very helpful and efficient in addressing any concerns.Hossein A. | Expérience générale
Brad and Brian I believe their names were had me in and out and walked me through everything two good employeesmark d. | Premières impressions
Le client n'a pas laissé de commentaire.william m. | Expérience générale
Everybody that I encountered was very polite and professional. The running process was easy for the trucks and the storage unit. The location was also very clean.jill m. | Expérience générale
Entire staff was excellent, friendly, helpful, and knowledgeable.Robert S. | Premières impressions
Employees went above and beyond and made it simplemicah c. | Expérience générale
Le client n'a pas laissé de commentaire.Barbara N. | Premières impressions
FantasticBARBARA W. | Expérience générale
The whole crew and Brad Mankey were very courteous and professional.Brian S. | Expérience générale
Le client n'a pas laissé de commentaire.JACQUELINE F. | Expérience générale
Highly recommend Blake great workerSHATARAH D. | Expérience générale
Blake was very helpful and thorough with the entire process.CHAD C. | Premières impressions
Le client n'a pas laissé de commentaire.Jamie S. | Online Move In
I really appreciate the ease of use, easy access, security, and cleanliness of the storage facility. The staff was always friendly & helpful. I would definitely use again and recommend to others.Janese J. | Expérience générale
Le client n'a pas laissé de commentaire.mychal m. | Premières impressions
He was very thorough, pleasant, made sure I got the best deal for my situation. He made this a very easy process for myself because I have never rented a storage unit before and wasn't quite sure how it worked. I was very happy that I went with you Hall because of the customer service pieceYolanda B. | Premières impressions
Le client n'a pas laissé de commentaire.Katlyn T. | Expérience générale
You have until Feb. 02, 2022 to find my stuff, all of it or you shall owe me seven-fold. Call me at 831.348.2281 when my property is available for pick-up. Shawn ButchkoShawn b. | Expérience générale
Le client n'a pas laissé de commentaire.Dagon J. | Premières impressions
Le client n'a pas laissé de commentaire.alex b. | Premières impressions
Le client n'a pas laissé de commentaire.nikki a. | Expérience générale
Excellent Customer Service with Storage needs and Truck Rental. Brad and Staff are always professional, well knowledged and friendly. Merci.Alaine M. | Premières impressions
Le client n'a pas laissé de commentaire.denele b. | Expérience générale
Good jobDavid H. | Expérience générale
Le client n'a pas laissé de commentaire.DONNA I. | Expérience générale
Blake made sure everything was good to go for me and made sure I got the best deals.Charmayne C. | Premières impressions
Everyone here was very friendly and helpful. The place is clean dry and climate controlled with options to choose from. Highly recommend the staff and place.shane a. | Premières impressions
The facility was very clean and convenient the only reason I didn't give it 5 stars was because there are giant polls in the middle of some units. I had the smallest unit for 75$ a month and the 1st one I had had a huge pole in it. The staff changed it for me after a couple weeks though, so I'm grateful for that. I'm not sure why they would even try to rent out those units. Other than that I'm satisfied and I would come back if I need to.Jaclyn O. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES W. | Expérience générale
Bradley is a good manager he's awesome at what he do he l help me through all my needs through this pandemic using your U-HaulRhonda M. | Expérience générale
S.O.mona w. | Expérience générale
Le client n'a pas laissé de commentaire.FRANK B. | Premières impressions
Le client n'a pas laissé de commentaire.rozina m. | Expérience générale
There were issues with fitting my motorcycle into the selected locker, but Blake did a good job of solving the problem.Daniel K. | Premières impressions
Le client n'a pas laissé de commentaire.jamaal b. | Expérience générale
Le client n'a pas laissé de commentaire.Angela G. | Expérience générale
Le client n'a pas laissé de commentaire.Johanna K. | Expérience générale
Le client n'a pas laissé de commentaire.Charles A. | Expérience générale
Kate is absolutely wonderful, really knows what she's doing. Along with everyone else at this location, job well doneJayla W. | Premières impressions
Sandy, Brad, Blake, Mike, Teryn, and Tony are all so wonderful. Thank you all for the help!Jayla W. | Expérience générale
Thank your Bradley Mankey for all your help and patience with me. I wish we could fine alot of people like you.. May god bless you and your staff!!MARIA F. | Premières impressions
Le client n'a pas laissé de commentaire.Daniel M. | Expérience générale
Everyone was extremely helpful and nice.DONNA I. | Premières impressions
Good facility & great peopleRENEE H. | Expérience générale
Here's a good review love you guys @29Jayla W. | Premières impressions
Excellent service à la clientèlePamela S. | Expérience générale
Horrible rats had to throw my furniture awaytanya t. | Expérience générale
Le client n'a pas laissé de commentaire.DEBBIE L. | Expérience générale
Anyone could walk into the storage area without entering a code during the day via the main sliding entry doors. Other than that, everything was fine.gregory l. | Expérience générale
Le client n'a pas laissé de commentaire.Donald H. | Expérience générale
I'm not big on writing reviews but gotta say, these guys were so great to deal with. I talked w 3 different employees at different times & each one was extremely professional, thorough & helpful. Everything is clean & well stocked and, as of right now, not one complaint. I have used them before, so I'm a repeat customer..I don't do that if I'm unsatisfied. ✋✨Susanne M. | Premières impressions
Le client n'a pas laissé de commentaire.Christopher B. | Online Move In
Trying to make me extra money and i used it for a week and a half before i found my new house.LAMAR M. | Expérience générale
The sliding doors should remain accessible through regular hours.CHRISTOPHER J. | Expérience générale
Le client n'a pas laissé de commentaire.Jazmyn J. | Premières impressions
Le client n'a pas laissé de commentaire.Rita B. | Expérience générale
I was well pleased with staff and the cleanliness of it … and I would like to thank you all for your service .lawanda h. | Expérience générale
High class place very well run. Staff is always very helpful! Never have I ever seen just one person doing one thing. If they aren't super busy all of the employees who can chip in to help with whatever is going on. Those are happy employees and it showsKristopher H. | Expérience générale
Fantastic! Bradley and his staff are helpful, courteous, and friendly!Steven W. | Expérience générale
Le client n'a pas laissé de commentaire.Neal L. | Expérience générale
Le client n'a pas laissé de commentaire.Schazz L. | Premières impressions
The young lady that waited on us was very helpful and explained how everything worked. She was very pleasant and friendly.Rita B. | Premières impressions
Le client n'a pas laissé de commentaire.Neal L. | Premières impressions
Recommend always keeping accessible drive open to facility. Sunday morning before office hours, trucks were blocking access drive. I could not drive truck into facility to collect storage items until staff cleared trucks. Staff were great and helpful!Bradley D. | Expérience générale
Le client n'a pas laissé de commentaire.Sarah S. | Expérience générale
Brad was great to work with and will recommend him moving forward when moving.William W. | Expérience générale
I could not have asked for a better experience. The staff was helpful and friendly and the facilities were spotless. Perfect 10!!Ernest W. | Expérience générale
The worst experience I've ever had moving into a storage unit there was no where to park I had to use the dolly an walk from the entrance of the store to the storage units all there trucks where all over the place. It was very un professional and made my experience a horrible one.Jerna H. | Online Move In
Wish I had known that it would be closed beforehand, but manager Bradley was super helpful and put all my things in the storage unit once the facility opened the next dayJacob M. | Online Move In
Le client n'a pas laissé de commentaire.Jaclyn G. | Premières impressions
After I was falsely reserved a unit at a different facility online, I was told this facility was the only one available after I showed up to the originally reserved unit with a full truckload to store… This unit is a good distance away from my intended unit, making it inconvenient to use as needed and desired. Plus, I still had to pay for the extra miles that were put on the uhaul truck rental… which, looked, smelled, and felt like it was not cleaned or sanitized for a couple of years (should not be the case during a pandemic…). This all happened after I was sent to the wrong facility to pick up supplies. Luckily that location had what I requested, but I purchased and opened a lock that was not needed, because the unit I was eventually sent to had free locks… Overall, I will try my best to not use or recommend uhaul moving forward.Nathan P. | Online Move In
Le client n'a pas laissé de commentaire.Debra S. | Expérience générale
Le client n'a pas laissé de commentaire.Sue O. | Online Move In
Le client n'a pas laissé de commentaire.Charles H. | Expérience générale
Very helpful.CANDACE W. | Premières impressions
Bradley was terrific - pleasant, professional, all things a customer would want! Great experience.Ernest W. | Premières impressions
Le client n'a pas laissé de commentaire.Sarah S. | Premières impressions
Le client n'a pas laissé de commentaire.David O. | Premières impressions
Every single staff member was beyond helpful and kind. Each one went above and beyond and so glad to have picked this storage facility!Katlyn T. | Premières impressions
Pleasant experience and personable staff. Blake assisted me with my equipment return and was very helpful in explaining the last steps of the rental process and ensured I was satisfied with rental. Will recommend to friends and family for sureRonald V. | Premières impressions
Storage at this U-Haul facility was great. The staff went out of their way to make sure that our storage experience went smoothly. I would use this facility again.Karen M. | Expérience générale
Le client n'a pas laissé de commentaire.Erika M. | Premières impressions
Le client n'a pas laissé de commentaire.Malaysia S. | Premières impressions
Staff need training for better customer servicekingsley A. | Expérience générale
It was the bomb 💣 I love itStevonia R. | Expérience générale
Le client n'a pas laissé de commentaire.Maria R. | Expérience générale
Le client n'a pas laissé de commentaire.David M. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer B. | Expérience générale
Manager ie excelent in his job. The staff Blake is very sufficientDONALD M. | Premières impressions