Customer Reviews for U-Haul Moving & Storage of Pittsburgh North Shore

5 955 évaluations

1200 Western Ave   Pittsburgh, PA 15233
(On the North Side of the West End bridge 1 block from Rivers Casino/Heinz, 1/4 mile from Heinz Field)

(412) 265-1119

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(412) 265-1119

1200 Western Ave
Pittsburgh, PA 15233
(On the North Side of the West End bridge 1 block from Rivers Casino/Heinz, 1/4 mile from Heinz Field)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage du vin
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug Durfey 
Évaluation :
5

Nothing. I had a great experience. The lady in the office was not only helpful but also very nice!

MICHAEL BEATTY 
Évaluation :
5

Customer service attendant was very kind and helpful during my experience with this location.

Na-Keya Jones 
Évaluation :
5

Great service 👏

Charles Veal 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale Harmon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald Thomas 
Évaluation :
1

I was originally scheduled to drop off at Sierra Transportation LLC located at 3327 W Carson Street, Pittsburgh PA 15204 and when I arrived there I could not find anyone to help me. The building was empty and there was only one space for me to back a trailer in and it was tight so I was not going to even try. So I called the U-Haul dealer at the following location and asked if I could change the droppoff location and he said sure and to come on over to his location at U-Haul Moving & Storage of Pittsburgh North Shore at 1200 Western Ave, Pittsburgh PA 15233. This new location was much more to my liking until the man that I talked to on the phone came out to assist with unhooking the trailer. He started in right away about how I might be charged a redestination fee and now that I am dropping this trailer off at this location that someone might be out of there trailer at the other location. I listened calmly but then said that there were other trailers over there and he proceeded to call me a smartass! I kept quiet at that point, he unhooked the trailer and I was working with his female associate at that point. I told her that I was sorry and didn't mean to come across like a smartass. She then told me that she was not charging me the redestination fees so I left. It is very obvious that the male manager with the attitude has extensive knowledge and experience but he needs to check himself with how he talks to people. I am not one to get offended easily but I did with this guy. Just wanted you to know.

Timothy Miller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEX HARRISON 
Évaluation :
5

No complaints, always courteous.

James Drewery 
Évaluation :
4

You charged me for three gallons of gas despite the fact I only travelled 6 miles! The gage was marked at 7/8 when it was only 6/8. I didn't say anything at checkout because I assumed when you saw 6 miles you would know I didn't use 3 gallons. The employee who received the truck asked if an emailed final receipt was ok. I assumed it would be $49 and didn't expect $66!

Rockwell Dillaman 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Timothy Master 
Évaluation :
5

I love the saff!! They are soooooooo nice!!!!

Paula Creighton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Adams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VALENCIA RICHARDSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chimere tomlin 
Évaluation :
5

U-Haul was my choice to move my belongings from three states away to PA; but I needed last- minute storage since my new home was not ready. From my first call to U-Haul through the actual move, arrival of possessions, and subsequent storage of same, EVERYTHING was 100 % spot on perfect. The manager, Dave Geary, took such EXCELLENT care of me. The facility is spotless and very well maintained and the staff was very courteous and helpful. No problems with anything from beginning to end and that's unheard of in the time we live in. If you are looking for storage, look no further, I just found the perfect place for you in PA!

Gary Martinez  |  Expérience générale 
Évaluation :
5

Love the service

charles grayson 
Évaluation :
4

The truck i rented was the worst truck i ever rented from U-Haul. It reaked of cigarette smoke, it had no power and when it was full of boxes and furniture it hardly moved. Due to it not working well, it used more gas than it should due to lack of a good engine and all. I notified the assistant manager upon my truck return and was met with indifference and non-caring attitude.

DANIEL LAW 
Évaluation :
5

Very clean and affordable.

Tambra Bey  |  Expérience générale 
Évaluation :
3

The Truck Share 24/7 app needs some improvement especially during the return process. I was in the middle of completing the instructions, taking photos, when the app closed abruptly. I couldn't get back to where I was. I called U-Haul's main # and was transferred to Truck Share 24/7. After waiting on hold for 10 minutes, a rep answered. She said I had completed the truck return successfully and there was nothing more for me to do. I wish this confirmation would have been conveyed on the app. I spent a good 15 minutes waiting in the store parking area unnecessarily.

Marlynn Shelley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Knez  |  Expérience générale 
Évaluation :
5

This store is an example of how a business SHOULD treat its customers; with respect, courtesy, and with a smile. Thank you all for a smooth moving experience!

david pierce 
Évaluation :
5

The service elevator doors close too quickly. We had multiple trips with 3 carts per trip. Had to hit the open button multiple times to load and unload. Besides that everything was excellent.

greggory friday 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kieran Byars 
Évaluation :
5

Staff is always friendly and efficient

Gary Delligatti 
Évaluation :
5

Excellent location. Great customer service. My only comment would be the lack of customer parking. It is an issue in my opinion. Everything else is perfect!

Lynn Monahan  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shabani Nsengiyaremye 
Évaluation :
5

I loved the agent. So friendly and helpful. The storage unit facility is Super clean compared to where I moved from. My only suggestion would be to have a cart a little bigger than what you have. Just a couple that are bigger. I moved from StoreExpress in the southside to this location. Couldn't be happier

Lynn Monahan 
Évaluation :
5

Everything went well. Truck was ready. Close parking for car. Transaction smooth. all went well with the truck.

Joseph Stemm 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip McKeough 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip Tillman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john mcclaren 
Évaluation :
5

The worker who took my reservation was kind of rude.

SHARON BONNER 
Évaluation :
5

I love that the employees are very helpful, knowledgeable and kind.

ASHLEY MAYERS 
Évaluation :
1

agent charged me extra without explaining me any reason

Md-Belayat Hossain 
Évaluation :
4

While this location is not the easiest to get to driving a large truck, the staff was very friendly. I explained to the the smell of the cab and ashes in the cupholder prior to renting and the employee assured me that I would not incur any charges due to this. The drop off process was easy and well marked.

KARRI STADULIS 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KEN PAROHL 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tanner heinle 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott Moore 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Akeila Williams  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES MCILREE 
Évaluation :
5

Both staff members were very friendly and very helpful.

George Anderson 
Évaluation :
2

They have these new young kids that keep over charging people

VIRGINIA MAHAFFEY 
Évaluation :
5

Great crew at North Shore, always kind and always have an answer.

Nicholas Kennis  |  Expérience générale 
Évaluation :
3

Tell customers about all the hidden charges up front so there ain't no surprises at the end.

shamar bowe 
Évaluation :
5

Veteran discounts

RAYMOND HANIS 
Évaluation :
5

Broken glass in back of truck from previous user.

Jenifer Spang 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven Machi 
Évaluation :
5

I wish the interior of the U-Haul was cleaned out better. But customer service and the price and overall experience was fantastic!

Kekaimalu Chin 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donald Copeland 
Évaluation :
5

Dude at the front desk was super helpful

Roberta Acosta 
Évaluation :
5

Employee Shawn was excellent with his superior customer service and he helped us in a fast and efficient way. He answered all our questions and guided us through the entire rental. BTW, good customer service is hard to find so I was pleased all the way around. Thanks Shawn! I will refer all my friends to Western Ave location.

Joyce Cheatham 
Évaluation :
5

Dave couldnt have more helpful. Jessica , Calvin and Guy all helped me while renting a truck and storage room over the course of 3 dYs.

JACQUELYN DUNMIRE  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristen Bell 
Évaluation :
5

Excellent service à la clientèle.

Arturo Garza 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earl Marks 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Audrey Ptomey 
Évaluation :
5

Staff was amazing

Kendra Meuschke 
Évaluation :
5

Staff was kind and helpful

Matthew Dervin 
Évaluation :
5

Im Was Treatd So Good , Respectful ,Have Patients I loved it there I'll definitely Recommend u Guys Thank you

DIONNE MCCORMICK  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ciza Fredina 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brianne Griffin 
Évaluation :
5

S.O.

NIBINTIJE ESTACHE 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DIANA JOHNSON 
Évaluation :
4

tous 

Eric Johnson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kimberly Harriel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald Jones 
Évaluation :
5

Jess was amazing no improvement needed

Miguel Tucker 
Évaluation :
5

The parking for loading and unloading is very tight. The number of trucks parked along the side of the loading area makes parking very hazardous and dangerous.

GERALDINE ABRAMS  |  Premières impressions 
Évaluation :
5

Parking was a little bit of an issue but we figured it out. Also Jessica at the store was wonderful she knows her business she's knows what she's doing and she was very very helpful great recommendation for her.

john crajack 
Évaluation :
5

I will be contacting uhaul they told me one price and then took my whole deposit!

Lamont Payne 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Troy Potter 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Susan Schultheis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Knez  |  Premières impressions 
Évaluation :
4

We just came from Brooklyn, NY and we consistently had terrible service and experience there... So you had a pretty low bar. But, we were pleased to see that we have moved back to an area with some genuine customer service and sense of being helpful and nice. Thanks! The lack of that is one of the major motivators for us leaving NYC. So thanks for being a warm part of our transition to the area and giving us a hand with things.

JENNIFER NORRIS  |  Premières impressions 
Évaluation :
5

The guy at the front desk was great! He was very helpful and answered all my questions. Above and beyond customer service! I think his name was Calvin

Arianna Hill 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Braden Kaib 
Évaluation :
5

Very helpful staff. In particular Jessica, and all the guys at the front desk.

DARISSA CHAPMAN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARA PARR  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie McConnell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric Lidji 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Walter Hall  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMMY FIELDS 
Évaluation :
5

Directions should clarify that the entrance/driveway is on Fontella St and not Western Ave

Cody Zaccagnino 
Évaluation :
5

Le client n'a pas laissé de commentaire.

talaisha coates 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos Cardenas 
Évaluation :
4

Le client n'a pas laissé de commentaire.

stephanie fletcher 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robertA HAWKINS 
Évaluation :
5

I love this location. It's the best. I always rent here

TheresA Luster 
Évaluation :
5

My order wasnt in the system so I couldn't do the after hours return. Please Advise.

thomas bugel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jubal Evans 
Évaluation :
4

The staff was very friendly and helpful, but I wish they would have told us about needing an adapter to listen to downloaded podcasts or music from our phones, and how to use the radio, which didn't turn on right away.

Thomas Stewart 
Évaluation :
1

One of the worst services

Lavar Treadwell  |  Expérience générale 
Évaluation :
1

Location was fine, however the customer service from the corp side of the house was terrible. I booked the rentals through my corp account but for some reason it went through my personal and thus I was charges 0,2/mile more. I called multiple people on the corp side and I got nothing. Over the last few years I spent thousands of dollars here, and going forward I will only use Penske or Budget.

Sean Windisch 
Évaluation :
5

Le client n'a pas laissé de commentaire.

collin johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sheryl guyton 
Évaluation :
5

Extended my reservation without issue. Thank you

thomas thomas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charice mccoy  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frances L Fisher 
Évaluation :
1

Charge double

Carmen Cortes 
Évaluation :
5

Had the truck we needed and it worked out well.

James Roberts 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Velma Vaughns  |  Expérience générale 
Évaluation :
3

Train....train...train...

joe sees 
Évaluation :
5

Calvin and Marcus were great! They were super helpful and attentive throughout the whole process!

Iva Drasinover 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Albert Wamack 
Évaluation :
5

The only place i rent from Jessica was so helpful throughout the process I really appreciate the flow of the process

David Coleman 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tonya Williams  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamaica Johnson 
Évaluation :
5

Very good service and convenient location.

Kevin Reber 
Évaluation :
5

Just a 24/7 access would be great.

NUNURAI MAVESERE  |  Premières impressions 
Évaluation :
5

would be great if the storage was 24/7 access please.

NUNURAI MAVESERE  |  Expérience générale 
Évaluation :
5

The stuff is so helpful and understanding, I will give a special thank you and great job to Jessica she`s one of a kind never a bad day with her always pleasant, will never go elsewhere. This location is has evertyhing i need for all my moving needs lets not forget hoe clean the storage areas are kept.

NUNURAI MAVESERE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY SNOW 
Évaluation :
5

Quick drop off. Took 5 min and I was done.

CRAIG SCOTT 
Évaluation :
5

Its already good so what is left

Keith grace 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda Barracchini 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George Mosdale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jared Ray 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM KIM  |  Premières impressions 
Évaluation :
5

Satisfied customer.

Kenn Lester Lopez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUSTICE JOHNS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rudy montelango 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole Orqig 
Évaluation :
3

Hit with huge hidden fees, what I thought would be a 40 dollar rental with gas ended up being shy of 100 dollars after I brought it back, never using again. Going from 40 to 100 is insane and theft

Julie Kulin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis Doherty  |  Online Move In 
Évaluation :
3

Charged too much for the same room size on the 1st floor...$70 too much...given no special...no free month

Marla Milligan  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erin Reid  |  Expérience générale 
Évaluation :
2

The facility itself is nice, clean, and safe. However it is a bear to navigate the parking lot in order to park for loading and unloacking. They keep WAY too many trucks and trailers on the property - Fender benders are bound to happpen. Also --- The Uhaul storage contracts work differently that other storage facilities that I have used previously. They refuse to prorate and give a portion of the rent back for unused days. For instance if your contract runs the 4th to the 4th of each month and you move out on the 10th. The full monthly amount paid on the 4th is kept by Uhaul even though only 6 days of rental was actually used. This does not seem reasonable to me. There are lots of better, cheaper options with better customer service out there.

Clark Logan  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lindsy mcdonald  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Antonio Culmer  |  Expérience générale 
Évaluation :
5

I loved the fact that there were dollies available for me to use while unloading my truck.

Lisa Ash  |  Online Move In 
Évaluation :
5

The worker Calvin was amazing. He was very polite and kind and extremely informative. He answered all of our questions and was very helpful with everything. He made the entire experience very easy and fast. Je les recommande fortement. 

Heather Moran  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary Ross  |  Expérience générale 
Évaluation :
5

Staff pleasant and very accomodating...Great Experience...TY

Gisela Hall-Brooks  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Landora Lane  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Younger  |  Premières impressions 
Évaluation :
5

Kristian and Everybody at the Northshore I'm Pittsburgh site was very helpful I appreciate all they help and done for me I'd tell anyone to go too this site cause this U-Haul is very helpful an business helpful and friendly thanks Everybody

JAMES GREEN  |  Expérience générale 
Évaluation :
5

Associate was helpful and detailed oriented. Thank you to all the staff .

Christopher Corbett  |  Expérience générale 
Évaluation :
1

From start to finish one of the worst retail experiences I've ever had the displeasure of dealing with. Incompetence, disrespect, confusion, and lack of knowledge run rampant. STAY AWAY!!!

Cameron Jensen  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle Nelson  |  Online Move In 
Évaluation :
4

Outdoor staff was very friendly and helpful!!!

James Harwell  |  Online Move In 
Évaluation :
4

Everything and Everyone were extremely courteous upon move in as well as move out Thank You

Sandra Fredley  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANNETTE GALES  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM MARCUS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH SCHRECENGOST  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard HAMES  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan Heim  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Peters  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lindsay Singleton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILLIP HORTON  |  Expérience générale 
Évaluation :
4

I am satisfied

Samuel DaSilva  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONES Jean  |  Expérience générale 
Évaluation :
5

Dave was amazing! Extremely helpfully and patient as this was our first experience with storage units.

rosemarie gregitis  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Slachta  |  Expérience générale 
Évaluation :
5

I flipping love this uhaul location! I've been coming here for years and without fail, they have the best, the nicest, the most helpful employees that I have ever seen in any organization. I will always use them and I'll always come to this one in particular.

AMA BALTIMORE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie McConnell  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Earnest  |  Premières impressions 
Évaluation :
3

The water in the storage space gets warm

James Kessler  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron Amentler  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dave burkey  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tkeyah Corbin  |  Premières impressions 
Évaluation :
2

The unit (#2166) has a huge concrete column in it that takes up 1/4 of the space. Also, the door was broken on this unit.

Sara Forrest  |  Online Move In 
Évaluation :
5

Jessica was super helpful getting me checked in, and she walked me through how the app worked.

Myles Cramer  |  Online Move In 
Évaluation :
5

Mr. Guery is a professional and knowledgable manager.q. It's a top notch facility.

amy mutdosch  |  Premières impressions 
Évaluation :
2

One way in and out! Trapped for a hour and a half! Customer service rep giving us a bad code for the lockbox. I had to move trucks out of the way to exit. It was almost midnight when I dropped my helpers off. We have deadlines for returning trucks too and it's not right this happened. No one reached out to me as a courtesy.

Ammina Reed  |  Online Move In 
Évaluation :
5

Jessica was very helpful and professional. This is my favorite u haul location and I have moved over 8 times in the last two years. Always great.

JOHN BUCHNER  |  Expérience générale 
Évaluation :
5

Sorry that i could not response, or pay tge bill for the storage. I have no money and my personal belongings have gone now. I will truely miss

sandeep bedi  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Megha Yannam  |  Online Move In 
Évaluation :
5

Dave and the rest of the staff were extremely helpful. They ensured I knew how to access the facility and that my storage unit was clean and well maintained before I started moving anything.

Megan Heim  |  Premières impressions 
Évaluation :
5

The young lady that help me was wonderful and so was the two guys outside

DELLA SAVAGE  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana Tavernier  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES LOVE  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Lejune Jordan  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kayla Brown  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcia lindsey  |  Premières impressions 
Évaluation :
5

Everyone there is awesome!! Thanks so much!! 2 thumbs up to the manager who went above & beyond to help someone who lost the keys to their unit!!

Dawn Good  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANDREW CULP  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANNETTE GALES  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Washington  |  Expérience générale 
Évaluation :
5

Easy move in. Assistance with backing up the truck to the dock was a nice touch.

Donna Maione  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Outon  |  Online Move In 
Évaluation :
5

All of the employees there were outstanding and helpful and deserve a raise

JAMES CASSON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANICE ECHOLS  |  Expérience générale 
Évaluation :
1

To many of your trucks and trailers were parked in the loading dock area. It was impossible to maneuver a vehicle into the dock. I complained to management a number of times and the response was "f@&k you". Accordingly, I moved to a competitor's facility.

James Chiafullo  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GENAFIE JONES  |  Expérience générale 
Évaluation :
5

Blake was very helpful and provided excellent and detailed information.

Michael Willis  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hussein Abdallah  |  Expérience générale 
Évaluation :
5

I had a great experience with this U Haul location because of Blake Drischler. I was initially skeptical of the location because of the average reviews but was pleasantly surprised by the helpfulness and flexibility that Blake offered. He was really quick with helping me in and guiding me through the online process. Afterwhich, he quickly helped me work out the administrative problems I faced, demonstrating that he was clearly knowledgable with the systems and processes in place. I am very grateful for his help and vibrant personality. I trust that my move out will be just as smooth.

Jerome Gan  |  Online Move In 
Évaluation :
5

Thanks for everything

Elvin Avery  |  Expérience générale 
Évaluation :
5

The sales clerk, Mike was fantastic, thorough, helpful and all-around good guy

David Brunner  |  Premières impressions 
Évaluation :
5

Excellent customer service, staff very helpful with needs.

Gisela Hall-Brooks  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONES Jean  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

camron ellis  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAQUALA DONALDSON  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melissa Pawlowski  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina Hippensteel  |  Expérience générale 
Évaluation :
5

Professional and friendly staff.

william stickley  |  Premières impressions 
Évaluation :
2

One particular staff member was very pushy and disrespectful... Being as though I corrected his rude behavior there is no need to report anything.

Lashawn Hughes  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAJAH WILLIAMS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley Weaver  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john hardy  |  Premières impressions 
Évaluation :
5

First I want to personally thank the team at this location. Brad, Calvin, Kristen, and the nice young man who worked 3/31. I had a lot of challenges to overcome that day with my first time moving out and having another storage unit not work out. Then issues with not being able to secure an 10" U-haul. I called and spoke to Calvin and while on the phone, one became available and he helped me with that process. They had everything ready for me as soon as arrived. The evening time, the young man working was extremely helped and friendly with showing me the unit and how to navigate it. And I had some small hiccups with the return and their team was flexible and I really appreciated that. I worked in customer service and I must say I have never seen a team go the extra mile before until I came here. Truly thank you North Shore U-Haul Team!

alonzo dean  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanika Snyder  |  Expérience générale 
Évaluation :
1

The female clerk was nasty, and treated her coworker and me like we were less then humans . She talked to me in a manner as if I owed her something. I am a businessman myself, and would have her removed immediately because she is a business detterant . Thanks

Sergey Lankin  |  Premières impressions 
Évaluation :
5

Great Service!

SHANICE ECHOLS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mychal matthews  |  Expérience générale 
Évaluation :
5

Clean place nice people

mark davis  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARLOS OROZCO  |  Premières impressions 
Évaluation :
4

merci

Teela Beasley  |  Expérience générale 
Évaluation :
5

Merci

janiel Goodnight  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jami Alston  |  Expérience générale 
Évaluation :
2

Blake was awesome. He seen our frustration and handled our issue quickly as possible. The rest of our time not so good. Brad the manager yelled the whole time om the phone about overcharging me for the uhaul and basically said that I'm out of luck. I told him we will never use this location again

ashley cabiness  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

micheal brown  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Latrina hall  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shayona Blackwell  |  Expérience générale 
Évaluation :
5

Very pleased and your customer service staff absolutely outstanding

ARTICE COLEMAN  |  Expérience générale 
Évaluation :
5

Mike was very helpful and polite

Samuel Richardson  |  Premières impressions 
Évaluation :
5

Clean and organized

Stephen Smith  |  Premières impressions 
Évaluation :
5

The staff is very helpful and friendly. Have had 1 rental truck & 2 units so far, with the same facility for almost 2 years. Will be moving out of state by the end of the year and will still keep the unit because of them being so helpful

Sequoyia Edmonds  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caitlyn Tracey  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melva Jones  |  Premières impressions 
Évaluation :
3

My overall experience was good, however, I received a phone call from a proclaimed "manager" calling me uncivil. She then threatened to access a late fee on my account if i did not call her back. The $15 late fee was charged to my account. I called corporate and requested a phone from the actual manager which I never received. In the future, i will use a different facility.

Robyn Stackhouse  |  Expérience générale 
Évaluation :
4

The attended that serve me was very kind and well informed. She explained everything to us that we needed to know

Betty Drewery   |  Premières impressions 
Évaluation :
1

The manager was well unprofessional. As I was moving out she was argumentative. The manager was more unprofessional than the employees. as I was seeking for help,& in a moving process. Management was not helpful at all. The employee had to come apologize to me for her manager. & the whole company. For me it was a very horrible experience at this location located at 1200 Western avenue Pittsburgh PA. The Manager threatened to make sure that I could never use U-Haul again ever in life at any location. I have never experienced anything like this with using any U-Haul associates, at any location. Some of my items were stolen. (Jalen) which is one of the associates told me that they cannot search the camera unless they have a warrant for it. Please be advised that Jalen was one that was most helpful. In fact the young lady jaylen apologize for everything include her managers behavior. All I wanted to do was move my things out the storage stress-free as much as possible. The manager wouldn't help. I'm going to need some help because some things which were in my storage were stolen. I did have insurance. Please give me a call to see how I got resolved this issue at 929-272-6842

SHAMARIAH YEHUDAH  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

rene wilson  |  Expérience générale 
Évaluation :
5

Professional and great clean location

KAREN TURNER  |  Premières impressions 
Évaluation :
1

They sold and stole my stuff will never ever ever ever go to Uhaul

CONNIE MANKEY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUSSELL MCCUNE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vanessa Manning  |  Online Move In 
Évaluation :
5

The staff was really great and helped us out so much I appreciate them and all they did for me

Faith Thompson  |  Premières impressions 
Évaluation :
5

I think the front workers were beneficial and were able to find a solution to all the problems we mentioned. Jay especially took her time looking for the perfect storage unit for us and was able to work around/ accomidate our problematic issues. Great place to rent a storage unit.

Omar Shriem  |  Premières impressions 
Évaluation :
5

The staff is always friendly and helpful.

Tambra Bey  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

erika martin  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

delano brown  |  Premières impressions 
Évaluation :
5

ABOVE AND BEYOND!!! THANK YOU SO MUCH FOR EVERYTHING!!!!!!

Cierra Brazil  |  Expérience générale 
Évaluation :
5

The manger & staff at this U-Haul facility is A1, I truly appreciate the professionalism of the staff.⭐️⭐️⭐️⭐️⭐️

Gary Ragin  |  Expérience générale 
Évaluation :
3

Not well maintained. No carts available and no parking for storage customers.

Quynh McGuire  |  Expérience générale 
Évaluation :
3

Not enough parking spots for loading or unloading - only 3. Never any carts available or only 1-2 for many people.

Quynh Mcguire  |  Expérience générale 
Évaluation :
5

Above and beyond top service

Robert Gallagher  |  Expérience générale 
Évaluation :
5

They really were helpful especially the general managers Thank you for everything

RICHARD WILLIAMS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TREVOR HASSIM  |  Expérience générale 
Évaluation :
5

Doing the entire process online was extremely helpful.

Carmen Redman  |  Online Move In 
Évaluation :
3

Limit carts

Marsha Johnston  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonya Owens  |  Online Move In 
Évaluation :
5

The complete staff at this facility is excellent. Helpful, polite, knowledgeable, and cheerful. The young gentleman who helped me, I believe his name is Blake, was especially outstanding. Too bad all organizations don't have people like him.

Robert Schleicher  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline Knaff  |  Expérience générale 
Évaluation :
5

Just wanted to say thanks to team 🙏 👍 Jayla was AWSOME help..definitely recommend this facility.

RICO ED  |  Premières impressions 
Évaluation :
5

The U-Haul on Western they are very courteous and kind they will walk you through it show you how to do things card in card out it's an awesome place it's got an elevator too not like the other place I was in not that I'm knocking the other you all but this is a lot more convenient on Western Ave

rickey metts  |  Premières impressions 
Évaluation :
5

Kate was super helpful!

Emily Thomas  |  Premières impressions 
Évaluation :
3

Aucun

douglas overton  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

monica dixon  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julia Smith  |  Expérience générale 
Évaluation :
3

The staff that made the truck reservation didn't want to give me the offer of the first month of storage free. I need to make it online. He wasn't rude but not friendly at all.

Fernando Baez Portalatin  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy Buffington  |  Premières impressions 
Évaluation :
5

Brad and Blake were responsive, helpful and professional. They are a huge asset to your organization.

Craig Campbell  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary Willis  |  Expérience générale 
Évaluation :
5

Definitely a good place to store and secure your belongings

janice pitman  |  Expérience générale 
Évaluation :
5

Have a good day.

Ralph Cheatham  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sheri miles  |  Premières impressions 
Évaluation :
5

Everything went well! Met my expectations !

BIGI ALEX  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD LEWIS  |  Premières impressions 
Évaluation :
5

employees in Pittsburgh are outstanding. I read lot of poor customer service from state college u haul locations but everyone here are amazing. They are so easy to talk to and very understanding. !!!

BIGI ALEX  |  Premières impressions 
Évaluation :
5

I had the pleasure of interacting with an assistant manager named Jayla and another representative named Kate. I must say these young ladies represented UHaul the best. They were kind, knowledgeable and very courteous. Their customer service was awesome! I hope there is a way to let them know!!! Great job ladies and the great service you both provided did not go unnoticed!!!

Velma Vaughns  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lisa Knight  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Rivera  |  Expérience générale 
Évaluation :
5

Above and beyond. Really worked with me to get my moving situation sorted. Professional, helpful and kind across the board. Much appreciated!

James Carlino  |  Expérience générale 
Évaluation :
5

Blake was the nicest Uhual worker I have ever come across. I have used Uhual all throughout college and every experience has been different. But Blake went above and beyond, had a kind personality, and seriously I think the nicest worker I have ever had an interaction with at a store. That man needs a raise because he goes above and beyond. He also explained absolutely everything in a very simple language that made me feel like I completely understood everything about the facility and the security that it offers.

Alana VanMeter  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicolas Latiolais  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Markia Ferguson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Woolington  |  Expérience générale 
Évaluation :
5

Assistant manager who helped us was very accommodating. Accompanied us to the unit to ensure it was clean and ready (and it was).

stacie speiths  |  Premières impressions 
Évaluation :
5

This was a difficult move since I am currently in ID and made all the arrangements online, and my brother-in-liaw actually drove the truck from your facility to the location to load it with our household goods. Everyone was great, and when I had trouble converting from reserved to booking the storage units, the U-Haul rep was great and made it available on his end so I could go ahead and book/pay online from here. The team at the 1200 Western Ave facility is amazing!

Mary-Ann Dawson  |  Online Move In 
Évaluation :
5

Best service and communication I've ever had. Fast and convenient for me, and the professional understanding and accommodating was priceless. Only thing is automatic doors should be kept accessible to match after hours since it's the only big entrance available. Mabe put a lock timer to match close hours. Thank you for good services....

NUNURAI MAVESERE  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Morgan Barba  |  Premières impressions 
Évaluation :
1

I reserved a unit near me. When I went to pick up the cargo van from that location they said they didn't have any 15' units and hadn't had any in months. WHAT!?! Why would you allow me to reserve one that didn't exist?!?! Thankfully, the next closest location had 1. But we had to hurry to get there in time to get it. It was well over twice as far away. Not good for mileage costs (and fuel). It also cost us precious time. When we got home, friends were waiting to help us load. My husband and I went to unload. We went back and forth with the carts, and we loaded them up and started to go back in, but the doors were locked (10:00 snuck up on us)! With all of the automation, why is there not a "we will be closing in 15 minutes"announcement?!? So we had to put all that stuff back in the van! The next morning, hubs had to work, a girlfriend of mine came and we got the van unpacked. I have a torn rotator cuff ...  and had to do more lifting than necessary because the doors locked on us. I will never recommend anyone use uhaul storage. If they must, I will tell them not to reserve it online.

Shirley McGaffick  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Dwyer  |  Online Move In 
Évaluation :
5

Very helpful staff at U-haul When I needed any assistance with something they were always able and willing to help.

Alice Barnett  |  Premières impressions 
Évaluation :
5

Bradley was super helpful. I had to park the truck on the facility with stuff in it after hours. All of the staff was easy to work with and wanted to make sure that I felt taken care of.

Henry Mankin Law  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda Hafner  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamara Martin  |  Expérience générale 
Évaluation :
5

Your employees were great,blake druschier, and rich. k

Jon Coleman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy Byard  |  Expérience générale 
Évaluation :
5

The assistant manager, I forgot her name, was super helpful in showing everything in the building and the process of getting in. I appreciate her help after I had to change to a different location because of space availability. She was very nice to talk to after a challenging day!

MERCADES COOK  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PATRICK PELLEGRINO  |  Expérience générale 
Évaluation :
5

Very good 👍🏻

hassan sohail  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mickeala Blake  |  Expérience générale 
Évaluation :
5

Thanks

Francisco Contreras  |  Expérience générale 
Évaluation :
5

Management and staff were very helpful and efficient in addressing any concerns.

Hossein Amirian  |  Expérience générale 
Évaluation :
5

Brad and Brian I believe their names were had me in and out and walked me through everything two good employees

mark davis  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

william martin  |  Expérience générale 
Évaluation :
5

Everybody that I encountered was very polite and professional. The running process was easy for the trucks and the storage unit. The location was also very clean.

jill mccauley  |  Expérience générale 
Évaluation :
5

Entire staff was excellent, friendly, helpful, and knowledgeable.

Robert Schleicher  |  Premières impressions 
Évaluation :
5

Employees went above and beyond and made it simple

micah carlton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara Newman  |  Premières impressions 
Évaluation :
5

Fantastic

BARBARA WALLACE  |  Expérience générale 
Évaluation :
5

The whole crew and Brad Mankey were very courteous and professional.

Brian Sajko  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACQUELINE FLETCHER  |  Expérience générale 
Évaluation :
5

Highly recommend Blake great worker

SHATARAH DUNBAR  |  Expérience générale 
Évaluation :
5

Blake was very helpful and thorough with the entire process.

CHAD CONNER  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jamie Schoen  |  Online Move In 
Évaluation :
5

I really appreciate the ease of use, easy access, security, and cleanliness of the storage facility. The staff was always friendly & helpful. I would definitely use again and recommend to others.

Janese Jackson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mychal matthews  |  Premières impressions 
Évaluation :
5

He was very thorough, pleasant, made sure I got the best deal for my situation. He made this a very easy process for myself because I have never rented a storage unit before and wasn't quite sure how it worked. I was very happy that I went with you Hall because of the customer service piece

Yolanda Bell  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Katlyn Taylor  |  Expérience générale 
Évaluation :
1

You have until Feb. 02, 2022 to find my stuff, all of it or you shall owe me seven-fold. Call me at 831.348.2281 when my property is available for pick-up. Shawn Butchko

Shawn butchko  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Dagon James  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alex barr  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nikki albert  |  Expérience générale 
Évaluation :
5

Excellent Customer Service with Storage needs and Truck Rental. Brad and Staff are always professional, well knowledged and friendly. Merci.

Alaine McBride  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

denele biggs  |  Expérience générale 
Évaluation :
5

Good job

David Howard  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONNA IMHOFF  |  Expérience générale 
Évaluation :
5

Blake made sure everything was good to go for me and made sure I got the best deals.

Charmayne Crosby  |  Premières impressions 
Évaluation :
5

Everyone here was very friendly and helpful. The place is clean dry and climate controlled with options to choose from. Highly recommend the staff and place.

shane anderson  |  Premières impressions 
Évaluation :
4

The facility was very clean and convenient the only reason I didn't give it 5 stars was because there are giant polls in the middle of some units. I had the smallest unit for 75$ a month and the 1st one I had had a huge pole in it. The staff changed it for me after a couple weeks though, so I'm grateful for that. I'm not sure why they would even try to rent out those units. Other than that I'm satisfied and I would come back if I need to.

Jaclyn Oshea  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES WEBB  |  Expérience générale 
Évaluation :
5

Bradley is a good manager he's awesome at what he do he l help me through all my needs through this pandemic using your U-Haul

Rhonda Mitchell  |  Expérience générale 
Évaluation :
5

S.O.

mona wilson  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FRANK BATTLES  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

rozina mathews  |  Expérience générale 
Évaluation :
5

There were issues with fitting my motorcycle into the selected locker, but Blake did a good job of solving the problem.

Daniel Kingerski  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jamaal brockington  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela Green  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johanna Knapic   |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles Agbavor  |  Expérience générale 
Évaluation :
5

Kate is absolutely wonderful, really knows what she's doing. Along with everyone else at this location, job well done

Jayla Wicks  |  Premières impressions 
Évaluation :
5

Sandy, Brad, Blake, Mike, Teryn, and Tony are all so wonderful. Thank you all for the help!

Jayla Wicks  |  Expérience générale 
Évaluation :
5

Thank your Bradley Mankey for all your help and patience with me. I wish we could fine alot of people like you.. May god bless you and your staff!!

MARIA FIGUEROA  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Mooney  |  Expérience générale 
Évaluation :
5

Everyone was extremely helpful and nice.

DONNA IMHOFF  |  Premières impressions 
Évaluation :
5

Good facility & great people

RENEE HILL  |  Expérience générale 
Évaluation :
5

Here's a good review love you guys @29

Jayla Wicks  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle

Pamela Stewart  |  Expérience générale 
Évaluation :
1

Horrible rats had to throw my furniture away

tanya turner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBBIE LEWIS  |  Expérience générale 
Évaluation :
3

Anyone could walk into the storage area without entering a code during the day via the main sliding entry doors. Other than that, everything was fine.

gregory leeb  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald Hutchinson Jr  |  Expérience générale 
Évaluation :
5

I'm not big on writing reviews but gotta say, these guys were so great to deal with. I talked w 3 different employees at different times & each one was extremely professional, thorough & helpful. Everything is clean & well stocked and, as of right now, not one complaint. I have used them before, so I'm a repeat customer..I don't do that if I'm unsatisfied. ✋✨

Susanne Morgan  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Berka  |  Online Move In 
Évaluation :
1

Trying to make me extra money and i used it for a week and a half before i found my new house.

LAMAR MOORE  |  Expérience générale 
Évaluation :
4

The sliding doors should remain accessible through regular hours.

CHRISTOPHER JAVELLANA  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jazmyn Johnson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rita Baxter  |  Expérience générale 
Évaluation :
5

I was well pleased with staff and the cleanliness of it … and I would like to thank you all for your service .

lawanda hairston  |  Expérience générale 
Évaluation :
5

High class place very well run. Staff is always very helpful! Never have I ever seen just one person doing one thing. If they aren't super busy all of the employees who can chip in to help with whatever is going on. Those are happy employees and it shows

Kristopher Heidkamp  |  Expérience générale 
Évaluation :
5

Fantastic! Bradley and his staff are helpful, courteous, and friendly!

Steven Wilson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neal Leatherman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Schazz Lee  |  Premières impressions 
Évaluation :
5

The young lady that waited on us was very helpful and explained how everything worked. She was very pleasant and friendly.

Rita Baxter  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neal Leatherman  |  Premières impressions 
Évaluation :
5

Recommend always keeping accessible drive open to facility. Sunday morning before office hours, trucks were blocking access drive. I could not drive truck into facility to collect storage items until staff cleared trucks. Staff were great and helpful!

Bradley Davis  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah Snipe  |  Expérience générale 
Évaluation :
5

Brad was great to work with and will recommend him moving forward when moving.

William Westley  |  Expérience générale 
Évaluation :
5

I could not have asked for a better experience. The staff was helpful and friendly and the facilities were spotless. Perfect 10!!

Ernest Wohlfarth  |  Expérience générale 
Évaluation :
1

The worst experience I've ever had moving into a storage unit there was no where to park I had to use the dolly an walk from the entrance of the store to the storage units all there trucks where all over the place. It was very un professional and made my experience a horrible one.

Jerna Huger  |  Online Move In 
Évaluation :
4

Wish I had known that it would be closed beforehand, but manager Bradley was super helpful and put all my things in the storage unit once the facility opened the next day

Jacob Moorehead  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaclyn Green  |  Premières impressions 
Évaluation :
1

After I was falsely reserved a unit at a different facility online, I was told this facility was the only one available after I showed up to the originally reserved unit with a full truckload to store… This unit is a good distance away from my intended unit, making it inconvenient to use as needed and desired. Plus, I still had to pay for the extra miles that were put on the uhaul truck rental… which, looked, smelled, and felt like it was not cleaned or sanitized for a couple of years (should not be the case during a pandemic…). This all happened after I was sent to the wrong facility to pick up supplies. Luckily that location had what I requested, but I purchased and opened a lock that was not needed, because the unit I was eventually sent to had free locks… Overall, I will try my best to not use or recommend uhaul moving forward.

Nathan Piccolomini  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra Smallwood  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sue Osborne  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Holland  |  Expérience générale 
Évaluation :
5

Very helpful.

CANDACE WAGNER  |  Premières impressions 
Évaluation :
5

Bradley was terrific - pleasant, professional, all things a customer would want! Great experience.

Ernest Wohlfarth  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah Snipe  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David O'Brien  |  Premières impressions 
Évaluation :
5

Every single staff member was beyond helpful and kind. Each one went above and beyond and so glad to have picked this storage facility!

Katlyn Taylor  |  Premières impressions 
Évaluation :
5

Pleasant experience and personable staff. Blake assisted me with my equipment return and was very helpful in explaining the last steps of the rental process and ensured I was satisfied with rental. Will recommend to friends and family for sure

Ronald Ventura  |  Premières impressions 
Évaluation :
5

Storage at this U-Haul facility was great. The staff went out of their way to make sure that our storage experience went smoothly. I would use this facility again.

Karen McGlade  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erika McNeil  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Malaysia Smith  |  Premières impressions 
Évaluation :
4

Staff need training for better customer service

kingsley Anosike  |  Expérience générale 
Évaluation :
4

It was the bomb 💣 I love it

Stevonia Ross  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria Rodriguez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Melendez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Blanton  |  Expérience générale 
Évaluation :
5

Manager ie excelent in his job. The staff Blake is very sufficient

DONALD MENDOZA  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHELLI CONTI  |  Expérience générale 
Évaluation :
5

Blake was great to work with!

Edward Htoon  |  Online Move In 
Évaluation :
5

Very clean!!!

Debra DeCarlo  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Linda Umbenhauer  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Emanuel  |  Premières impressions 
Évaluation :
5

Rented a 20' truck in advance and long-term storage facility the day of my move. Both processes were very easy and convenient. Blake was very accommodating and helpful all day, and is extremely good at explaining how things work and shepherding the truck and storage rental processes to a great outcome for us. Most places generally do not have this level of customer service. I really appreciate it.

SAMUEL LEHR  |  Premières impressions 
Évaluation :
5

You guys are the best storage place I've ever rented from. Your facility is spotless and your people are helpful and polite. If I ever need storage again I'll be back, and won't hesitate to recommend you to others.

christopher zattoni  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charona Thornton  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Leslie Littlepage Waithe  |  Expérience générale 
Évaluation :
3

I'll still recommend U-Haul but your service is awful, I'm simply giving this feedback because I am a Data Analyst somewhere and send surveys out a lot, I hope your data analyst will appreciate this: 1. On the last day of moving out, one of the guys on shift was very rude, he's a bit oldish. Talk to him 2. On another day, a Saturday, your staff was also rude because of parking at this facility. 3. Your main office sent a letter to my brother in Canada about my storage facility...you could have reached me via phone or email, I was paying you on time, why did you have to contact the secondary person on my papers as if I was running away from you? TOTALLY WEIRD! 4. I think the price is fair, just your staff is very rude sometimes. 5. Sometimes you call, nobody picks up.

Isaac Mulamba  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sharri thompson  |  Premières impressions 
Évaluation :
5

Employee blake was prompt professional and respectful and deserves a raise for his professionalism

travis conklin  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Rubino  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

randall ezzo  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Maria Rodriguez  |  Premières impressions 
Évaluation :
1

The representative didn't explain the storage hours or access procedures or hours. I arrive Sunday even at 8pm to unload into my storage only to find out I had no access. Very unprofessional and time wasted because there was no instruction given.

Ana Gonzalez  |  Premières impressions 
Évaluation :
5

The staff was superb!

Ginger Underwood  |  Premières impressions 
Évaluation :
5

Shelton Bonton is rude , ignorant and disrespectful! He needs to go to a class to learn how to deal with people and different situations. I am not a child nor a young adult I rent from here all the time I send family members here. I donot appreciate the way he spoke to my mother , my daughter nor myself. I will be calling corporate . My husband one of the district managers of a billion dollar Corp. I know how to fix this problem. Just in case this goes ignored!

Tamara Martin  |  Expérience générale 
Évaluation :
5

Rich is the man. Friendly and thoughtful service. If I started a business, I would hire him, from what I know.

Jeryl Wilborn  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sepideh Javadpour  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Sepideh Javadpour  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alice Denucci  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DIANNA DUCKETT  |  Premières impressions 
Évaluation :
5

Very helpful staff and convenient hours. I highly recommend.

Michael Tabacchi  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole Eagan  |  Expérience générale 
Évaluation :
5

Thank You so much for the clean facility and professional staff. Will use your services again.

Alaine McBride  |  Expérience générale 
Évaluation :
4

All the employees I encountered were really nice and helpful. The only complaint I have is the software at the register was awfully slow & my card info had to be manually typed. That made the transaction slow.

Candese Wolf  |  Expérience générale 
Évaluation :
5

Helpful and professional staff

Sean Flanagan  |  Expérience générale 
Évaluation :
5

I have used storage all over the U.S. This facility is by far the cleanest I have ever used. The staff is amazing.

Sheena Bosworth  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlotte Kifer  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

erika livingston  |  Expérience générale 
Évaluation :
5

The facility is well maintained and secure. The w Staff were extremely professional and helpful.

Sean Flanagan  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN DREWERY  |  Premières impressions 
Évaluation :
5

The customer service was very excellent the guys that help me that work at the store on Western avenue was exceptionally helpful and kind

annette michelle  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sophia Howard  |  Premières impressions 
Évaluation :
5

Brad was lovely, he was very friendly and detailed that all my questions were answered before I could ask them. I would highly recommend you guys. Merci.

INDIGO ALEXANDER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa Franko  |  Expérience générale 
Évaluation :
1

My truck was towed from my house and my stuff was still in it. No one even contacted me. This was a very poor experience

andrea allen  |  Premières impressions 
Évaluation :
4

Access in the parking lot is limited. I was in the building at my locker and when I came out, people returning their trucks locked my car into the parking lot. Luckily an off-duty worker was walking by and saw my dilemma and helped me out. He opened the building and moved one of the vehicles so I could leave. The facility and employees are great. The parking lot and vehicle access is not great.

Deena Kelly  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sydney Cole  |  Expérience générale 
Évaluation :
5

It is nice to have your service and I told Mira preciate everything

mary herring  |  Expérience générale 
Évaluation :
5

Liked the availability of carts and size of elevator. Staff professional

Joseph Tabit  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Scott  |  Online Move In 
Évaluation :
5

Mr. Mankey should appreciate the staff he has as part of his team. They represent U-Haul very well! I would not hesitate to use U-Haul as my storage of choice again nor recommend it to family and/or friends.

william thompkins  |  Expérience générale 
Évaluation :
5

All the staff were amazing. Helpful, knowledgeable and hustling.

CHRIS THOMPSON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory Zenner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geraldine Wade  |  Expérience générale 
Évaluation :
5

Quick and easy service, just how I like it

David Platon  |  Expérience générale 
Évaluation :
5

I love these guys! Management and team were all super helpful! I live in MD and stored my things here because I had such a pleasant experience the first time.

Marion Browne  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ernest DorsettSr  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sara Scherm  |  Premières impressions 
Évaluation :
5

I will continue using the storage unit

CARMEN Frazier  |  Expérience générale 
Évaluation :
5

We had the best experience! The workers were so awesome, they even left water bottles for us when they saw we were hot. Clean facility and great staff

NATASHA BAILEY  |  Expérience générale 
Évaluation :
5

Efficient, convenient, professional, clean. Liked availability of carts and size of elevator. Couldn't find the stairs though

Joseph Tabit  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Faye Blair  |  Premières impressions 
Évaluation :
5

I enjoy using U-Haul. Great service and nice facilities.

Adam Brown  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA SUSTAKOSKI  |  Expérience générale 
Évaluation :
5

Shelton helped us to make the experience easy and made us feel right at home! We would recommend this facility to anyone.

NATASHA BAILEY  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jackie Childress  |  Online Move In 
Évaluation :
2

I always use this location but this last time my experience was beyond horrible! We returned with a large load of heavy furniture only to be blocked from entering into the lot by a large U-Haul truck some idiot parked blocking the entrance. There was a woman and her family blocked in the other side and couldn't get out. My husband and I had to unload the furniture and squeeze past the truck to walk or heavy belongings very far to get to the entrance of the storage units. Unbelievable! We were on time restraints and this really messed us up along with making us extremely overly exhausted. We actually damaged some of our furniture just from not being able to physically carry the stuff properly that far anymore. Highly disappointed! They need a better system.

LaNisha Cook  |  Premières impressions 
Évaluation :
2

Mice and their droppings everywhere. I have to buy a new bed because of the mice. I would not recommend anyone to use u haul on the north shore.

John Cukanow  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

G.J HEER  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pamela Smith  |  Expérience générale 
Évaluation :
5

I truly enjoyed renting a storage room at this location. The staff is very friendly and professional. Storage is cleaned and well-maintained. The reason that am not renting is because I bought a house and now have space for my things.

Karina Westfall  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sabrina romanoff  |  Expérience générale 
Évaluation :
5

Great staff at this site. Very helpful in first meeting.

Nicholas Bretz  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marrina Panza  |  Online Move In 
Évaluation :
5

The manager was amazing and made this whole processes easier and cheaper! He has several male employees who were also extremely helpful!!

Alexa Leach  |  Expérience générale 
Évaluation :
5

It was really storage-y

Brennan Haase  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathryn Malloy  |  Premières impressions 
Évaluation :
5

The owner helped us out. He made the transition beyond easy. This was the first time I've ever had fun moving!

Kaitlin Baradziej  |  Premières impressions 
Évaluation :
3

The website is not very intuitive. I had to call customer service to complete the process. When I got to the facility the agent started to enter all of my information all over even though I told him several times that I had done this online. He asked for payment and then realized that I had paid online. I was never shown the entrance to the storage or anything else about the storage. I was also confused about the free month storage and/or the free lock. I ended up with the free month but had to purchase a lock.

Melanie Batts  |  Online Move In 
Évaluation :
5

Fairly easy to learn and use. Great service and product. Staff was always helpful. The only negative was that the card reader to get into the storage facility didn't always work when I swiped. But sometimes it did. 路. I moved into a bigger place and no longer need the service. Overall, UHaul has a great service. Merci.

Carl Huelsman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

doris cruz  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri Harris  |  Expérience générale 
Évaluation :
5

Blake was amazing. He was very very professional, very knowledgeable was patient and very outgoing. He helped me with my ever need and walked me through the process of renting a truck as well as a storage unit. Showed me how to work everything every strip of the way! That's a great guy that you have working there and I will request him everytime I come he truly is a asset to your company and hopefully he is rewarded for all his great work! Thank you so much Blake you have a loyal customer in me. When I recommend I will let everyone know to ask for Blake!!!!!!

Amber Worthy  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tenisha Sealey  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradley Mankey  |  Premières impressions 
Évaluation :
4

The storage experience with U-haul was really good. Brandon was excellent is explaining everything we needed to know about the access to the facility and how to use access cards. Merci.

Sinan Abbas  |  Expérience générale 
Évaluation :
5

Employees Mike & Richard very helpful perfect example of good customer service

Leslie Batts  |  Premières impressions 
Évaluation :
5

The hours available to access the unit were annoying due to my schedule, however there should be an option to have access after hours if your schedule is opposite or different of others.

Rusty McEwen  |  Expérience générale 
Évaluation :
4

The staff were very friendly and accommodating everyone I needed anything.

Cassandra Wilson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bruce proctor  |  Expérience générale 
Évaluation :
5

Richard and the guys were more than helpful, getting an old man a unit very close to the door and backing the truck in. Great work.

Randall A Bartlett  |  Premières impressions 
Évaluation :
5

Your computer ripping me off, I returned the U-Haul parked it where I got it from, not only did I park it but I put the gas back in it which came up to ten bucks, I feel like I'm being ripped off,

donte haile  |  Premières impressions 
Évaluation :
5

Your people are excellent to work with

loretta keag  |  Premières impressions 
Évaluation :
5

Simple process, everyone was very helpful and made for a seamless moving experience.

Dan Brown  |  Premières impressions 
Évaluation :
5

Great customer service!!

Christine Mcknight  |  Expérience générale 
Évaluation :
1

It was terrible! After traveling hours on the road the storage unit was blocked in. I had to leave truck overnight and my money was stolen. I still haven't heard anything. The mngr is very rude!

MARKELIA YOUNGER  |  Premières impressions 
Évaluation :
5

The customer service, application process and instructions on how to access the facility was handled professionally and with care. Thank you all.

Alaine McBride  |  Premières impressions 
Évaluation :
5

Great choice, very good staff

Timothy Proctor  |  Expérience générale 
Évaluation :
5

The guys that work there were helpful in getting me a spot near the door.

Erin Martier  |  Expérience générale 
Évaluation :
5

Excellent customer service!

Holly Carter  |  Premières impressions 
Évaluation :
5

Clean and easy to access units with plenty of moving carts to transport storage items from the loading area to the units.

Victor Wilson  |  Premières impressions 
Évaluation :
5

Very clean establishment . The staff was very helpful. It also was great to have my first month free.

Cassandra Wilson  |  Premières impressions 
Évaluation :
5

It was easy

Shyanne Boyer  |  Premières impressions 
Évaluation :
5

The staff there. notably Brad, were helpful and informative. I recommend this location highly.

Joel Gibbs  |  Expérience générale 
Évaluation :
5

Nicest and cleanest storage unit I've ever used. Well lit, dry, no signs of bugs or mice like other places I've rented. It even has a sparkling clean bathroom, lol.

rich berning  |  Expérience générale 
Évaluation :
5

The BEST U-Haul experience I have had. Bradley Mankey made the process easy and fast. The whole operation was more than I expected

Timothy Proctor  |  Premières impressions 
Évaluation :
5

My experience with Uhaul was a exemplary experience each time an issue arose one of the guys lamar, calvin or richard went above and beyond to make sure all was well with my account and satisfaction.

Lisa Parker  |  Expérience générale 
Évaluation :
5

Thanks

frank sullivan  |  Expérience générale 
Évaluation :
4

Everything was great but you need to do a better job with how you describe your promotions. Thought we were paying 19,99 for extra time to only find out after we were charged we were paying 39,99

Matthew Mcclelland  |  Premières impressions 
Évaluation :
5

Michael was very helpful!!

Rael Brown  |  Expérience générale 
Évaluation :
5

Your worker are the greatest worker in the world. I will make sure I tell everyone I know to come to the North Shore U haul. The y have respect and love and passion for what they do LOVE THEM THANKS

Jermaine Herring Sr  |  Premières impressions 
Évaluation :
5

Getting in was easy and hassle free! Lamar Jones checked us in and even helped resolve an issue. He was extremely helpful and friendly! He gave us A+ service and explained everything in an easy way.

Olivia Houston  |  Premières impressions 
Évaluation :
2

Over charged me at the last min.

robert lewis  |  Expérience générale 
Évaluation :
5

Each person took there time and actually showed me where everything is and step by step what to do when a situation might happen the one sales person gave me useful information about the storage space

CARMEN Frazier  |  Premières impressions 
Évaluation :
5

Great place -- couldn't ask for better experience! Was a customer for about 3 years.

JOHN GEVER  |  Expérience générale 
Évaluation :
5

All employes have been helpful and efficient. Excellent

Paul Simon  |  Premières impressions 
Évaluation :
5

They guys were very helpful and friendly made the day even better as we were extremely irritated moving. Thank you all

Darren Clifford  |  Premières impressions 
Évaluation :
5

I drove a 6x12 cross country from Oregon. The guys working that day Justin and ? We're very helpful! I'd very much recommend this UHaul facility to anyone!

Peter Dallman  |  Expérience générale 
Évaluation :
5

Fast and accurate service. Explained everything well!!!

Ernest DorsettSr  |  Premières impressions 
Évaluation :
5

I leased a 5x10 storage unit for 3 years. The untouched household items had ZERO dust! This location is SUPER CLEAN and tidy. I HIGHLY recommend this facility. Great job!

Ebony Caldwell  |  Expérience générale 
Évaluation :
4

Very clean and well lit

Sarah Dubay  |  Expérience générale 
Évaluation :
5

Like it

ruthvik govardhanam  |  Expérience générale 
Évaluation :
5

everyone is always super nice

Jermaine Herring Sr  |  Premières impressions 
Évaluation :
1

I could not access my storage unit whoch cost me a day of moving my belongings. I was block out and then blocked into the parking lot because of the lack of direction and instruction for parking.

deshawnna morris  |  Premières impressions 
Évaluation :
5

Justin was super helpful and friendly!

Benjamin Blechman  |  Premières impressions 
Évaluation :
5

Our storage move-in went very well with the help of Mike, Justin, and Lamar. Our total move took a few hours but they were very accommodating and helpful. We highly recommend this facility and reps.

QUR ANAH YUSUF  |  Premières impressions 
Évaluation :
5

Service at this location couldn't be any better. Great staff. We rent here all the time

Matthew Ponce  |  Expérience générale 
Évaluation :
5

Great service

Benmichael Idowu  |  Premières impressions 
Évaluation :
4

Everyone we spoke with (2 people) was courteous knowledgeable. The entrance/processing area was clean and organized. The storage facility was clean and well lit.

Sean Fitzpatrick  |  Premières impressions 
Évaluation :
5

Nice place and great staff. Our belongings were safe and secure.

Mitchell Wright  |  Expérience générale 
Évaluation :
5

The guys at U Haul do great job here on the north shore...

James Williams  |  Premières impressions 
Évaluation :
5

Lamar and Brian were of great assistance. Excellent customer relations skills. "These dudes were awesome."

Saundra Babbs  |  Premières impressions 
Évaluation :
5

The service I received was excellent. I look forward to continuingly doing business with u-haul .

lynnette dent  |  Premières impressions 
Évaluation :
5

Rich and Lamar were a blessing after a stressful move!!! The Uhaul storage is the cleanest place I've ever seen! Thank you Rich and Lamar!

Paulette Croteau  |  Premières impressions 
Évaluation :
5

Staff was very friendly and helpful

Jabril Bensedrine  |  Expérience générale 
Évaluation :
5

The guy who checked us in was very helpful and showed us how to use the ladder and how to lock the unit, great job.

Jeffrey Liddicoat  |  Premières impressions 
Évaluation :
5

Great assistance very helpful

lisa parker  |  Premières impressions 
Évaluation :
5

i love how everyone works with everyone they treat people with a lot of respect so whatever they r doing keep it up Rick And Mike a superstars love them

Jermaine Herring Sr  |  Premières impressions 
Évaluation :
5

A great location and a very helpful staff!

Matthew Ponce  |  Premières impressions 
Évaluation :
5

Customer service while getting a new unit was great.

rich berning  |  Premières impressions 
Évaluation :
5

Merci encore.

John Anderson  |  Expérience générale 
Évaluation :
5

They was very nice and understanding

shawntia hardick  |  Expérience générale 
Évaluation :
3

The area is good and staff friendly I would recommend

Selumbo Chipindula  |  Expérience générale 
Évaluation :
5

Quick and easy process. Pat was a big help. Nice clean facility too in convenient location.

mike dobrinich  |  Premières impressions 
Évaluation :
5

The location are in very good condition and the staff are friendly and helpful, I really enjoyed

Selumbo Chipindula  |  Premières impressions 
Évaluation :
5

Very very satisfied with the staff in particular, the guys in the store and Karen, the cleaning attendant.

Kathleen GEORGE  |  Expérience générale 
Évaluation :
5

Cody and Mike were awesome... EXCELLENT customer service!

Kedralynn Tucker  |  Expérience générale 
Évaluation :
5

Good job

Broadway Electronics  |  Expérience générale 
Évaluation :
5

Clean storage Friendly helpful staff

Michelle Holyfield Gildea  |  Expérience générale 
Évaluation :
5

they r always very nice i love to come and do business with uhaul

Jermaine Herring Sr  |  Expérience générale 
Évaluation :
5

This location is very professional and employees are extremely helpful. Great bunch of guys!

george doty  |  Expérience générale 
Évaluation :
5

For my first time renting a storage unit...the gentleman who helped me was very patient and kind. Even down to explaing about the green tag. The facility was Very clean.

Charlotte Kifer  |  Premières impressions 
Évaluation :
5

I'm so grateful for the employee and the management of this company we appreciate everything that y'all did for me and my family ... I would recommend this facility to anyone who looking for Storage

Troi Grissom  |  Expérience générale 
Évaluation :
5

Fast professional service.

CARMEN SMITH  |  Réservation 
Évaluation :
5

Expensive, but worth it.

TOM STEIN  |  Expérience générale 
Évaluation :
4

bon

Vivek Vasagar  |  Expérience générale 
Évaluation :
5

Matt did a great job!

David Suchniak  |  Expérience générale 
Évaluation :
3

Water leaking from AC pipes. Blankets on hallway floor to aborb water.

Mitchell Wright  |  Expérience générale 
Évaluation :
4

Great service

imani bowen  |  Réservation 
Évaluation :
4

It would be great to receive discounts for store items when you have a storage unit with up to date payments.

FELICIA BONNER  |  Expérience générale 
Évaluation :
5

Great services at competitive prices.

Richard Bradford  |  Expérience générale 
Évaluation :
5

Exceeded my expectations

David Suchniak  |  Réservation 
Évaluation :
1

They never answer the phone in the office

wilma wofford  |  Expérience générale 
Évaluation :
5

Staff was great, Very helpful...

Brian Cowell  |  Expérience générale 
Évaluation :
5

Totally free month of storage. I was out before 30 days and paid nothing.

delbert condon  |  Expérience générale 
Évaluation :
5

The staff was extremely friendly and helpful! Everything went as smooth as it could.

Brian Cowell  |  Réservation 
Évaluation :
5

Cleanest storage unit I’ve ever rented from.

Abigail Light  |  Expérience générale 
Évaluation :
5

The move in and move out and the e-payment all were convenient.

Anthony Murphy  |  Expérience générale 
Évaluation :
5

Very helpful staff.

Francis Clementi  |  Expérience générale 
Évaluation :
5

My car battery died after parking at this facility. The staff were kind enough to give me a boost to get me going again. Thank you! Great service!

Daniel Corboy  |  Expérience générale 
Évaluation :
5

Cleanest storage unit facility I have ever rented in. Entire team friendly and professional. So glad I found this place- has made my complicated move a little easier to handle.

Abigail Light  |  Expérience générale 
Évaluation :
5

The staff went above and beyond to help us. If I need storage again, I'll be right back to this location.

Dustin Wehler  |  Expérience générale 
Évaluation :
4

I would have given an excellent rating if it were not for the facility limiting access to units until 10p/11p. This really needs to change and is likely to stop me from being a repeat customer

Tamika Stephenson  |  Expérience générale 
Évaluation :
5

Very Pleasant experience.... I would absolutely use them again.

Lisa Earnest  |  Expérience générale 
Évaluation :
5

very nice facility. I had no issues while storing my mother's belongings there.

Michele Suber-Scott  |  Expérience générale 
Évaluation :
5

I love it and was satisfied

Sabrina Brown  |  Expérience générale 
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