Évaluations des clients U-Haul Moving & Storage of Port Townsend

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Port Townsend

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Jennifer L. le

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It took 3.5 hours to install. WARN YOUR CUSTOMERS!!!!!!!! The guy in charge tried to charge us again. I insisted we were paid in full. He saw the amount owed as 0 & laughed it off. THEN, he took our receipt we brought with us! We never got it back & when I asked it had disappeared! He would only go over the receipt HE have us. Really worried me. I THINK we got everything we paid for.

William M. le

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Keep up the excellent service and great Staff!!!

Bruce A. le

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I had a electrical problem however Logan took care of me I. A very professional way.

Dwight B. le

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Le client n'a pas laissé de commentaire.

adam W. le

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Le client n'a pas laissé de commentaire.

olivier H. le

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Le client n'a pas laissé de commentaire.

Dan O. le

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Le client n'a pas laissé de commentaire.

John T. le

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The central call center was very good at finding the store with the equipment I needed and setting up my reservation. Express Online Check-in is a must - it made the equipment pick up a breeze. I was processed, hooked up and out of there in very little time. The people at this location were thorough, professional and downright cool.

Bruce A. le

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More knowledge with your staff regarding insurance deductibles and coverage.

John T. le

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Le client n'a pas laissé de commentaire.

Victoria W. le

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I was beyond unimpressed with your customer service, from beginning to end. I will NEVER use U-Haul again. And, the U-Boxes were a disaster. Initially, each time I spoke to a U-Haul customer service agent I received a different price quote for the same service. Once the U-Haul boxes arrived in Pt. Townsend I tried to contact them to arrange delivery. I was transferred from location to location to location before I demanded to speak to a supervisor. Then, and only then, did anyone offer to help me. We set the delivery for the following day and set a time window. The next day I was notified that the time window couldn’t be honored because the delivery had been scheduled so quickly. I had already made other plans for the day so I had to change my plans. On the morning that the U-Boxes were to be picked up I received a text at 3:27 am reminding me that they were to be returned to Bremerton by 4:00 am. At no time in my numerous conversations with your customer service agents did anyone offer an apology for the problems or offer any assistance. In fact, one of your agents became sarcastic when I asked a question. All in all, your staff were unprofessional, unorganized, unfriendly and unhelpful.

Gary N. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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Le client n'a pas laissé de commentaire.

Jan B. le

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Staff is courteous and professional. Minimal waiting as walk-in customer with no reservation.

dina C. le

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Nothing

John M. le

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Le client n'a pas laissé de commentaire.

Eric J. le

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Le client n'a pas laissé de commentaire.

Michael P. le

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Excellent service

Julie P. le

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Le client n'a pas laissé de commentaire.

Caroline W. le

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Le client n'a pas laissé de commentaire.

Randall R. le

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Great employee's make great owners.

Brice B. le

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Ted and his staff are the most accommodating group of uhaul staff i have ever encountered throughout my many years of renting from this company. Hands down, best location on the peninsula!!

Louis D. le

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Le client n'a pas laissé de commentaire.

Betty G. le

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Le client n'a pas laissé de commentaire.

Donald D. le

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The equipment was clean and basically was well maintained. However, shortly after leaving the facility I started having some fuel choking problems the engine would loose power and srall momentarily, then resume. This happened several time during the 2 days I had the truck. Each time it returned to normal after a few moments.

Patrick A. le

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Le client n'a pas laissé de commentaire.

Jay K. le

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Le client n'a pas laissé de commentaire.

Gee H. le

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Le client n'a pas laissé de commentaire.

Peter W. le

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Nothing

Dan E. le

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Le client n'a pas laissé de commentaire.

Josephine H. le

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Very easy interaction, clear and reliable info. Got in and out of there quickly.

Allison K. le

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Le client n'a pas laissé de commentaire.

Kathleen W. le

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The Uhaul location did a great job. I have neither complaints or recommendations for them. The one big suggestion I have is for the Uhaul reservation site. I will not use it again unless the information that I spent time entering is shared with the rental location, since I had to give all of the same information to them.

Michael C. le

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The van was better than I expected. Very comfortable. Thank you

MIchael H. le

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Nothing

Michael H. le

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It was quick and et

STEPHEN R. le

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Le client n'a pas laissé de commentaire.

Belinda S. le

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Very helpful & friendly as usual

Ann L. le

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Their helpfulness was phenomenal. The problem was the subcontractors from Moving Help.Com—two did not show up. PT UHaul recommended a local mover. I suggest avoid Moving Help.Com!!!!!!!!!!!!

Steve K. le

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Ted was very accommodating with all my changes. It was much appreciated!

Michael F. le

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I know this is a corporate location, but what a good example for the rest of your company.

Charles B. le

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I arrived and everything was ready to go. This is the best U-Haul experience I have had.

RONALD C. le

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The staff was very friendly.

KIM W. le

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Friendly and helpful. Facility is large and convenient to park in.

Curtis H. le

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Staff were great to work with and the Moving Help Mike Rossier was a life saver and went out of his way to accommodate us!

Jason K. le

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Staff were accommodating and professional.

Mary D. le

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Friendly professional service. Would highly recommend them to anyone looking for a convenient and economical way to move/store things.

lucille w. le

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Miscommunication with a continual rental for a larger truck was bad. We ended renting from Budget. So sorry.

Terri A. le

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The facility is great, and the people are fabulous! Everyone is so helpful and pleasant.

Amy K. le

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Friendly and helpful staff.

Karen B. le

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The staff was extremely helpful, friendly and proficient. I would highly recommend this facility to anyone for their moving or storage needs.