Évaluations des clients U-Haul Moving & Storage of Quail Springs

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Quail Springs

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DERSHON K. le

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Le client n'a pas laissé de commentaire.

Clifford R. le

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Le client n'a pas laissé de commentaire.

Shelly G. le

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Le client n'a pas laissé de commentaire.

jeff F. le

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Not much. The process was simple, quick and staff was exceptionally friendly and helpful.

Boice A. le

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I thought everything was fine, staff very informed and helpful

Schelerria W. le

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For one we were never told that the truck had to be back by 10:30 am the representative never informed us of that secondly because no one told us were were charged an extra day We had to pay an extra almost $65 Be more precise on being knowledgeable that your workers are trained to notify customers

Da'Quano H. le

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I was satisfied.

Barbara G. le

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Keep up the great work!

Brandon L. le

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Was not a fan of all the fees. But it still helped us move two apartments in one weekend. Hope y'all cleaned the seat well.

John P. le

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Difficulty locating keys. Slow customer service. Truck needs suspension. Truck has alignment problems could hardly maintain lane, because out of alignment. Wind noise coming in in through doors- sign of poor door seal.

JESSICA E F. le

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The truck drove horribly. The employees at the location were great and very pleasant to talk too.

Alexa R. le

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Le client n'a pas laissé de commentaire.

brittaney W. le

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Le client n'a pas laissé de commentaire.

Shelly G. le

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Le client n'a pas laissé de commentaire.

Debra B. le

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Le client n'a pas laissé de commentaire.

ZOLTANJR K. le

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Le client n'a pas laissé de commentaire.

Shane W. le

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When i brought back the vehicle, the associate quoted that i had driven 105 miles. That was WAY over what was actually driven. I took the vehicle back early, and onlymade 2 trips back and forth of a 7 mile drive. Outside of driving to the location and back my total could not have been more than 50 miles. I also filled the truck with $10 of fuel, which resulted in more fuel in the truck overall after the return. If had driven 105 miles i would have needed much more fuel to make the required return level. Poor documentation when the vehicle was rented by all associates. Will not trust Uhaul with these kinds of details ever again.

Bobby S. le

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Le client n'a pas laissé de commentaire.

John C. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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I initially reserved a trailer at another location, and that location did not have a trailer so I had to then go to another location to get the trailer I reserved. This wasted 2 hrs of my time and I was given a 10 dollar discount for my troubles. Someone from customer service called me a day after my rental and I told this person what had happened and they said that I was not fairly compensated for my trouble and that they would get back to me to see how to make the situation better. No one has ever contacted me since. Very poor customer service. I wouldn’t recommend using u-haul. Next time I will use another company.

Luis N. le

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Le client n'a pas laissé de commentaire.

mashel M. le

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Le client n'a pas laissé de commentaire.

kenneth B. le

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Le client n'a pas laissé de commentaire.

Jeremy F. le

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Le client n'a pas laissé de commentaire.

Ronald N. le

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Le client n'a pas laissé de commentaire.

Mark O. le

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Trailer was old and lights kept blinking

Cathryne S. le

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Do I get a credit since the truck was not Available at the location I School it at .

FRANCISCO S. le

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The customer service is excellent

Herbert C. le

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Le client n'a pas laissé de commentaire.

Gayle K. le

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Le client n'a pas laissé de commentaire.

Antonio B. le

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Le client n'a pas laissé de commentaire.

James P. le

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Le client n'a pas laissé de commentaire.

dana b. le

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I have done ALOT of business here. It is still one of the best Uhauls....I wish they would go back to the free 10*20 for those of uabthat are loyal

Ramona L. le

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We have used the uhaul storage facility multiple times and have had no issues. Staff is friendly and always helpful if you need them. Great customer service

Ryan F. le

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Thank you!

Destiny F. le

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Great staff & they’re very helpful Ryan is a great manager that will help in any way. Instead of keeping your things they help you get them back if you missed a payment!

DUSTIN W. le

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None

jim j. le

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Rented a truck to complete a move-out. Then I find out the front sliding doors did not open. Forced to extend truck rental for second day thinking doors would be fixed. Nope! Two days, no door.

linda f. le

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A bit expensive

jaqueline v. le

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The staff at Uhaul of Quail Springs is amazing! I've dealt with them on several different occasions in the last 8 months. Every time they are courteous and very friendly and very helpful.

Alice S. le

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I received very professional service, the representative was very knowledgeable and had very good customer service. I am very pleased, I will return if necessary. Thank you.

Minh P. le

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The employees were informative and made my move stress-free

john s. le

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On hand staff were extremely helpful.

Linda H. le

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Service was great

David P. le

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Service great

Mekaila C. le

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Storage facility was clean. The assistance of staff went well

Steven A. le

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Great service!

SANDRA S. le

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Keep up your great work job!

William B. le

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SO COMPLETE WITH THE SERVICE OF EMPLOYEE AND FOR U HAUL TREATMENT

Michael S. le

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Awesome so amazing

Patricia G. le

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I would use this location again.

Patricia G. le

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Very courteous, helpful and smiling

Sami n. le

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Easy - fast and friendly.

Gary M. le

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Everyone was extremely helpful and the rental/storage/recycling process could not have gone more smoothly.

LAURIE P. le

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*

hostmyer c. le

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Excellent service and staff!

Franck I. le

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The service was beyond my expectations, swift and professional. I highly recommend !

BONNIE T. le

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very good service, and very knowledgeable employees.

Leo P. le

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Personnel were both helpful - friendly and courteous. A malfunction of the computer caused us to make an additional trip to the facility. Employees did their best to make it a pleasant experience.

DWYLA W. le

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Service was professional, courteous, and efficient. Highly recommend

Shane P. le

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Friendly and helpful...

CHRIS W. le

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Received a free month with a Uhaul rental, much needed. Simple and easy staff to deal with.

JILL H. le

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I rented several units at this facility for the past 8 years. I was always happy with staff and their assistance whenever I had a problem. If I need a storage unit in the future, I would rent at this

ricardo r. le

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Thank you for your help

HOMER C. le

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We moved from Canada and rented a trailer and wasn't expecting a free locker for the month.

Todd S. le

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Ryan and his staff are great and helped ease stress during our move.

RACHEL E. le

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I had a storage space for 2 years at this location and rented trucks a few times as week. And, Ryan and his staff were very professional, quick to resolve any questions of issues, etc.

Garry C. le

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The dang alarm goes off all the time, even if you use your card and it acknowledges you. It is very clean and the staff is friendly.

Todd S. le

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Ryan and his staff reserved a storage unit on short notice and even provided a 2nd unit the day of the move when we realized we had more stuff than we thought. This was the easiest part of our move.

Charles B. le

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The staff there was very friendly and professional. Facility is clean, and plenty of room to navigate the large truck around.

Dinesh S. le

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Excellent service. I can recommend to everyone.

Tim L. le

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Great service!!

Coutney P. le

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Switched trucks for their convince due to needing service. The truck stunk of cigarette smoke. Truck hadn’t been cleaned. Ashes, sticky, & wrappers everywhere. Drop off 16 miles away closer 3 miles

Michael J. le

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There is many iother storage places, including one branded U-haul, closer to where I needed, but Quial Springs was chosen because they have elevator in their environmentally controled storage that has

Debra C. le

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Friendly, professional, & knowledgeable. Thanks

Thomas K. le

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Very nice people, clean facility and excellent service.

Jill W. le

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Would rent a unit here again.

JL J. le

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had storage space for 5 years, convenient online pay, never any issues, helpful staff, clean and cool environment for my valued items.

Bryan marshall W. le

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Great experience! Very helpful staff!!

Mary L. le

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Satisfied with the service at this location.

preston c. le

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Awesome experience

CYNTHIA L. le

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None

Benny J. le

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everyone was helpful

Kimberly C. le

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We rented a climate controlled unit. The facility was kept neat and clean. No problems with the unit. Friendly staff.

DONNIE J. le

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I had outside unit several years and never a problem. The secure card entry system works great. I’ve had climate control unit also in the past and they provide carts to move stuff to the dock, A++

GWENDOLYN B. le

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Great climate contolled facility.

Donald k. le

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Thank You !

Gale C. le

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Great experience

KERRY C. le

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Ryan has a good team. The layers is security attracted us to use the facility to store sensitive records until they could be destroyed.

diana d. le

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Very friendly and helpful!

YOLANDA D. le

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