Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I can not think of one thing , excellent service from the minute we walked through the door we were treated as tho our business truly mattered . The staff that assisted us Katie & Megan were professional , kind and helpful . In this day and age of large corporations ownership it was refreshing to find this level of care … as others competitors nearby do not offer the same kind helpful service to their customers because of this we will now drive the extra distance to be a loyal customer . Thank you Katie & Megan you are both 5 star ! Amy & Family .
Amy L Combs Baker
Évaluation :
5
Le client n'a pas laissé de commentaire.
bingham Amy
Évaluation :
3
Le client n'a pas laissé de commentaire.
Christianne Shrader
Évaluation :
5
Le client n'a pas laissé de commentaire.
Russell Williams
Évaluation :
5
Excellent service
William Dagle
Évaluation :
5
Megan King is wonderful to work with! Always efficient, friendly and very helpful.
Rhonda Reynolds
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard Dries
Évaluation :
1
Staff always rude, Staff unhelpful and many times my unit was double locked when they received regular payments just because they did not remove the lock after 1 payment being late. Moved out recently and I had paid a full month and did not receive the remainder of the month back prorated which is insane with what you pay for these units. Would not recommend anyone use uhaul storage.
ariana chisamore
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kenneth Younes
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Deluca
Évaluation :
5
Le client n'a pas laissé de commentaire.
Victor Ureno
Évaluation :
5
Le client n'a pas laissé de commentaire.
Victor Ureno
Évaluation :
5
The young lady who assisted me the day I picked up the rental was very professional, pleasant, and informative. She also called me the next morning to see how things were for the van use and answered any concerns and questions. I would ensure I kept this employee. Thank you, Claudia Hargis-Grover
Claudia Hargis Grover
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARIO MASCARO
Évaluation :
5
Le client n'a pas laissé de commentaire.
Zachary Ruggles
Évaluation :
5
excellent service
William Dagle
Évaluation :
5
Truck was in decent shape, ran well, and was spotless in the cab!!!! Best rental I’ve ever had from U-Haul!
Ronald Quinn
Évaluation :
5
Excellent service and helpful owner
Michele Morris
Évaluation :
3
Be more clear about mileage charges. The extra $50 was a bit of a surprise!
Suzanne Barber
Évaluation :
5
Thay were help fall
michael yongen
|
Expérience générale
Évaluation :
4
My only drawback… getting in touch with the store location, was not easy. We would always get routed to the national number, and it was a pain… also, the app doesn't work AT ALL! Other than that, Meg's team were great!
Carrie Jean Johnson
|
Expérience générale
Évaluation :
5
Nothing, it was a great experience
pamela dutcher
Évaluation :
5
All staff at both locations (Queensbury, NY and Anchorage, AK) were extremely helpful and professional. In particular Meghan at the Queensbury location went above and beyond to make my move go smoothly. I would highly recommend Uhaul to family and friends for their moving needs.
Donna Pfau
Évaluation :
5
Le client n'a pas laissé de commentaire.
amy donnelly
Évaluation :
4
Le client n'a pas laissé de commentaire.
carol mcnabb
Évaluation :
5
Amazing customer service, the storage units are very clean and raised up no water damage on the ground or anything else o be worried about. Definitely will be going thru U-Haul again when needed and have already recommended to others
Collan Boyer
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Joseph Eustis
Évaluation :
5
Excellent experience! Nothing I would change. A pleasure working with Meg and Katy both. They are both a huge asset to your company! Merci
kim stoddard
Évaluation :
5
Le client n'a pas laissé de commentaire.
ann hurley
Évaluation :
5
Megan was absolutely wonderful to us. Thank you for the wonderful experience!
Tyler Calvert
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Frank III
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jacob Beebe
Évaluation :
4
I put NA because the trailer was clean but. The tires were all lowest was at 15 psi tires are at bare minimum tread legal for a trailer 2/32 but all was fine I had to air up all the tires and it held pressure but would have tires replaced
Zachary Bailey
Évaluation :
5
The young lady who promptly assisted me was excellent. She knew her job well. She was kind and professional. She had a smile on her face. She is what I would be liking for in a long term employee. I might suggest a raise and/ or a promotion. You won't want to lose her. Props to her. It's unusual to see in today's service industry. Especially from someone of her generation.
ANTHONY ERCEG
Évaluation :
5
Katie was very helpful
LOUIS BONURA
Évaluation :
5
Le client n'a pas laissé de commentaire.
john lefebvre
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Beatty
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pennesia Peters
Évaluation :
5
Great customer service and very professional I thank them all so much
dawn burns
Évaluation :
4
The drop off was quick and easy and staff was excellent
Jason Ortiz
Évaluation :
5
Le client n'a pas laissé de commentaire.
jean mcPhillips
Évaluation :
4
Le client n'a pas laissé de commentaire.
Carrick Palmer
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carrick Palmer
Évaluation :
5
Pleasant greeting, interactive representative, and a smile. Refreshing.
David LaBar
Évaluation :
5
Le client n'a pas laissé de commentaire.
rich mangini
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Chad Albrecht
Évaluation :
5
Unfortunately, I am very poor at doing reviews. It seems like there are too few hours in the day to do such. But for Megan and the staff I feel obligated to share how much I appreciate them being who they are and where they are located. It is my "go-to" Uhaul spot! I rent several times a year from them and always walk away feeling good. They smile, are polite, and always go above and beyond to meet my towing and hauling needs! There have been several times where I get rerouted to the "default" 1-800 number and so I hang up and try again a couple of minutes later. Not only do they pick up but also call me back when they see they had missed my call! Who does that anymore? Answer: Megan and staff!!! Thank you for all you do! Tom Jenne
Thomas Jenne
Évaluation :
4
The consul between the seats was dirty. The inside of cab needed to be wiped down.
Nicole Bell
Évaluation :
5
Le client n'a pas laissé de commentaire.
sarah denes
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
william Clark
Évaluation :
5
Have truck pulled upto office area and don't ask customer to walk around a lot of same colored trucks looking for your leased truck. Other than that, this particular Uhaul Center is over the top customer service from every employee there. Roomy, comfortable and welcoming. Fully stocked with about anything you may need for your move.
Edward Ireland
Évaluation :
5
The staff was very helpful and gave a thorough initiation to the facility.
William Mulderry
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erich Stuthmann
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kerri Dalton
Évaluation :
5
The app that is used to return the vehicle when no one is at the return center is confusing and not user friendly. When you open it it ask you to make a reservation? There should be a clear consideration option to RETURN a vehicle. It is VERY conversant to navigate through! Please have your IT department take a closer look into this!
BRUCE LATTANZI
Évaluation :
4
Le client n'a pas laissé de commentaire.
adirondack moving co
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nathaniel Glinbizzi
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nate Glinbizzi Jr
Évaluation :
5
Meg the mgr helps so much.
Joanna Baldwin
Évaluation :
5
Le client n'a pas laissé de commentaire.
LEE YOUNGMAN
Évaluation :
5
The people working there are just great very polite
barbra Weaver
Évaluation :
5
The truck I rented had loose clunking steering and it got worse when the truck was loaded, Making it hard to keep the vehicle straight. The exhaust had a leak up front by the motor and it was ticking loudly, so we drove the whole time with the windows open bc our eyes were burning due to the exhaust leak. After I returned the vehicle I did tell the employee and she just said OH! It wasn't her fault but an incentive should have been offered. I rented a several trucks previously and this experience was the worst especially with the cold weather and the windows opened and heat cranked. I also used a LOT of fuel on a short 100 mile trip.
Sean OBrien
Évaluation :
4
The ramp for this truck is too short. It is too steep of a ramp and caused a lot of stumbling and difficulty with large objects, rolling up and down the ramp. The 24 foot truck that I rented prior to this had a long ramp which I think should definitely also be on the 26 foot truck.
NICOLE BELL
Évaluation :
5
Very pleased. Very good customer service
Jerry Koloskie
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeff Taylor
Évaluation :
5
Le client n'a pas laissé de commentaire.
Justin Whiting
|
Premières impressions
Évaluation :
1
The help at the counter was great, the truck not so much
john anderson
Évaluation :
4
Le client n'a pas laissé de commentaire.
Margie Daniels
|
Expérience générale
Évaluation :
5
No need to change employees are all professional. great crew
james steward
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erik Hanson
Évaluation :
5
As always the place was clean and the staff polite and courteous.
Thomas Smith
Évaluation :
5
Le client n'a pas laissé de commentaire.
jeff lazure
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dana Depew
Évaluation :
4
Le client n'a pas laissé de commentaire.
Stephen Hathaway
Évaluation :
5
Employees were great
Tyrone bapp
Évaluation :
5
I had a great experience renting a Uhaul Van. The very kind, professional and knowledgeable Lady made this a quick and easy vehicle pickup. She was able to accommodate all changes that occurred during my move. The gentleman that checked the van back in was very courteous and made sure he covered the return inspection, asked me if I had any issues to report to him and thanked me for renting from Uhaul. I would most definitely rent from the Dix Avenue, Queensbury, NY location again key alone, high recommend to my family and friends. This location shows you how simple and easy it is to rent a vehicle with confidence. This team of associates here deserve a good word from the President of UHAUL all the way down to their Manager. These employees are keepers!!! Thanks again UHAUL, Keep Up The Stupendous Service. I will go now where else but UHAUL and most definitely at the Dix Avenue, Queensbury, NY location
Edward Ireland
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Rock
Évaluation :
5
Nothing at all
VITO CASELNOVA
Évaluation :
5
Staff was very friendly
Robert gibson
Évaluation :
5
I was there two days prior to renting the trailer and met Mr. Davon Wheat who helped me with getting my trailer hitch electrical on my truck tested. Mr. Wheat was present two days later when I returned to drop off the car trailer. His professionalism was again evident as he moved quickly to process my return. I will always rent from UHAUL with good employees like Mr. Wheat.
dave otto
Évaluation :
5
Le client n'a pas laissé de commentaire.
DEBBIEM LEMERY
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Rebecca Rivers
|
Expérience générale
Évaluation :
5
All good.
Michael Katz
Évaluation :
5
Le client n'a pas laissé de commentaire.
jeff blair
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chris Rolleston
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Michael Whiting
|
Expérience générale
Évaluation :
4
Rien
mark whittemore
Évaluation :
5
I informed the service representative of the issues with the truck. She was very nice.
CAROL BAUER
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Kafka
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christopher Mason
|
Premières impressions
Évaluation :
5
Best location EVER! Rock on team
katy dixon
Évaluation :
5
I should’ve gotten a little bit bigger storage unit but the unit was very easy to find and having the carts available to maneuver my stuff around was very helpful.
Tina Casey
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charles Wright
|
Premières impressions
Évaluation :
5
Great facility and excellent staff that made my drop off and getting into my storage unit very easy.
WAYDE WERLEY
|
Premières impressions
Évaluation :
5
The man who helped us was amazing
Abra LaFontaine
Évaluation :
5
Awesome facility! I don’t remember the person’s name at the counter, she’s a Steelers fan, very polite and personable!
Steven Bevis
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carrie Smith
Évaluation :
5
The girl that was working in the morning she was very helpful and I really appreciate everything she did to help me withe hitch for the trailer
Tracey Sanders
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stacey M Grant
Évaluation :
5
Le client n'a pas laissé de commentaire.
laura dashnaw
|
Premières impressions
Évaluation :
5
staff was very friendly- I would def. visit this location , again.
jennifer smith
Évaluation :
5
Clean location and great service.
Lanny McNeil
|
Expérience générale
Évaluation :
5
The customer service was excellent, she was very knowledgeable and polite. She was helpful and skilled.
Michele Harding
Évaluation :
5
My husband had a serious accident that delayed our return of the trailer and the staff were very understanding of our situation. Special thanks to the girl who processed the return.
REGINA GARAFALO
Évaluation :
3
The van unfortunately stunk of goats.
Fredrick Vanek
Évaluation :
4
Le client n'a pas laissé de commentaire.
Michael Schwalbe
Évaluation :
5
Le client n'a pas laissé de commentaire.
victor caggiano
|
Expérience générale
Évaluation :
5
They did a great job.
Frank Dymond
Évaluation :
5
Great place
MARK YOUNG
Évaluation :
4
Nice experience, everyone was very helpful
paula guthanger
Évaluation :
3
Only problem was that there was only one Employee working and after finishing the required paperwork and signing the contract and making payment, I had to wait more than 45 minutes to be shown to my 2 units since other customers arrived and needed help being processed. There should be more than one EE on site to take care of this issue.
ann lavin-coine
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jacquie Bolton
Évaluation :
5
No need for improvement. The woman who helped me in the morning was a delight, and everything was ready for my use right at open. What a wonderful experience. I appreciate you all. 10/10 for my third experience with this location. Superb job.
Douglas Van Diest
Évaluation :
5
Le client n'a pas laissé de commentaire.
BILLIE JENSEN
Évaluation :
4
Le client n'a pas laissé de commentaire.
John Lawrence
Évaluation :
3
Le client n'a pas laissé de commentaire.
Joaeph Williams
Évaluation :
5
Excellent & friendly service
Kevin Richardson
Évaluation :
5
Le client n'a pas laissé de commentaire.
robert alleva
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Brewer
|
Premières impressions
Évaluation :
5
Very friendly and helpful employees. Took the time to explain everything and make sure I understood the procedures and rules regarding the use of the facility.
don bass
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
william mcnickle
|
Expérience générale
Évaluation :
4
Only problem was after dropping off the van and handing the key to the young man, he called me a while later and asked if I had the key to the van. I reminded him I gave it to him right after I pulled into the service area and he acknowledged that he did remember it. I am not sure what would have happened if he didn't remember or would have denied doing so. That is something that should be fixed for future consideration!
don bass
Évaluation :
5
Best Uhaul location around! Great service!
Jeffrey Dunn
Évaluation :
5
The staff were friendly, helpful and fantastic! The customer service from the three guys that were working the evening shift was exceptional.
dawn bolivar
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gregg Fishman
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steven Schuessler
Évaluation :
5
Le client n'a pas laissé de commentaire.
RODNEYE BOUYER
Évaluation :
5
I was impressed with every aspect at this facility. Merci.
Mary McSweeney
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Hilda Flowers
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shane Whiting
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kayla Carlson
Évaluation :
5
Le client n'a pas laissé de commentaire.
charles herrick
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Katherine Graham
|
Expérience générale
Évaluation :
4
Overall facility was well lit, but the sensor lights in the aisle with our unit were out, so it was a bit dark to see. The light did not work for the duration of our rental; the person who showed me the unit noticed when it was rented, but for the month we were there it was never fixed. the door was very hard to shut and lock. I have rented from you before with no issue. The employee had to try a few times himself to shut it. Inside the unit the wall had several very long screw points sticking into the unit, so you could not put boxes of clothing close to the walls or risk puncturing the boxes and damaging items. Also, it was very easy to bump into them and cut yourself. Building and unit were very clean and safe, but the other unit I had was much better.
holly durivage
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
NOLAN YNESTA
|
Expérience générale
Évaluation :
1
We reserved a 25 ft truck for a 9 am pickup on 9/1. When we got there, there was no truck available. We were told to come back at noon, which we did, and there was only a 15 ft truck available. We had carefully laid out plans, had hired extra help, and ended up working and paying overtime on the Friday before a holiday weekend. Overall, other than the customer service rep being very nice, this was a terrible experience. We also had to rent another truck for Wednesday 9/6, which will cost us even more money.
Jeannie Reynolds
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
william mcnickle
|
Premières impressions
Évaluation :
5
Always friendly and helpful. The community area is also a great addition to the facility.
John Kierstead
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
William Resse
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laurel Nagle
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen Burnett
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JENNIFERANN WENDELL
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessica Millington
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Diane Votruba
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Carolyn Mcnabb
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Scott Moreau
|
Premières impressions
Évaluation :
5
Very happy with storage and staff.
Rosemary Blond
|
Premières impressions
Évaluation :
5
Your appt isn't working can't give you a mark
On any questions
Can write but can't mark in
STANLEY SZYMANSKI
|
Expérience générale
Évaluation :
3
They were great, I didn't get a chance to use the storage unit.
TORROINA WEBSTER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
christina garcia
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
michelle hodgkins
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
dawn rhodes
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
kathy donahue
|
Expérience générale
Évaluation :
1
Not using it
Shane Lara
|
Premières impressions
Évaluation :
5
Was easy to rent a unit and return it. Storage was very clean.
KATHY BEZIS
|
Expérience générale
Évaluation :
5
Employee was very helpful even showed me how to close storage unit and lock it
chris martindale
|
Premières impressions
Évaluation :
3
Storage unit was not swept clean as you would expect. I also think the monthly rate is higher than local competition.
Michael Whiting
|
Premières impressions
Évaluation :
5
Fantastic, very convenient, clean, and easy to use.
Donna Emory
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tiffany MacJarrett
|
Premières impressions
Évaluation :
5
We had a great experience with the Queensbury, NY Uhaul storage facility. The staff was always polite and very helpful! I would definitely recommend the facility to anyone. When we was moving everything out the manager Megan King came by to ask if we needed anything and offer assistance. Checking out was a breeze. Thank you Dave F
Dave Fuller
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
vickie graham
|
Expérience générale
Évaluation :
5
Units are by far the nicest sand the raised floors on the exterior units are excellent!
PAUL ARMSTRONG
|
Premières impressions
Évaluation :
1
I was diagnosed with cancer, I had to go live with my daughter.. my son is autistic and everything we owned you auctioned off.. I have nothing but cancer to carry with me. My son lost everything he cherishes and he is suicidal now.. I cannot believe what your company did to is!!!!
missy prieur
|
Expérience générale
Évaluation :
1
Over priced for 1. For 2, I closed out my account AND sent in pictures and I'm STILL getting a bill that states I owe a late fee as well! I'm furious! And will not be paying that thanks.
maxwell mccallum
|
Expérience générale
Évaluation :
5
Great place to store your valuables !
Freddick Johnson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessica Crosby
|
Premières impressions
Évaluation :
5
The ladies in the office could not have been nicer. I never rented a storage unit before, and they explained everything. Very helpful. Looks like a nice facility.
Nancy Pasanen
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jean Pastor
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
tiffany macjarrett
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ariana chisamore
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephanie Hernandez
|
Expérience générale
Évaluation :
5
Staff Helped me out with my storage problems
Great staff all around
I would give them a excellent rating
Thanks u haul staff
Mr Szymanski
STANLEY SZYMANSKI
|
Premières impressions
Évaluation :
5
The staff was beyond excellent, in today would
They saw to make me happy
All starts with customer service
Made moving easy
Thanks Mr S
STANLEY SZYMANSKI
|
Expérience générale
Évaluation :
5
Very nice place to store your stuff in and very good security. The staff is very friendly and they will help you with any issues you may have. Would use and recommend this place and service to anyone. Thanks for everything.
Antthony Woodard
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bergan custom casework
|
Expérience générale
Évaluation :
5
The staff was great very helpful!!!!
Richard Flynn
|
Premières impressions
Évaluation :
5
I appreciated the warm indoor storage unit for moving during the winter months. It was well lit, clean & I felt safe every time. There are free rolling carts to use getting belongings from the car to the storage unit. I was able to come early in the mornings before work to move a little bit each day. Thank You.
Sheree Philips
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas Torebka
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas Smith
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Margaret Center
|
Premières impressions
Évaluation :
5
The manager of the Dix st facility's in queensbury Ny. is excellent, which Makes the staff great. They are very customer service oriented. I had the best experience moving in and out. I would highly recommend this facility.
TORROINA WEBSTER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Habiba Ibrahim
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cecile Fichtner
|
Expérience générale
Évaluation :
5
Both people I interacted with were very respectful and helpful. Brittany who I spoke with on the phone. Then the manager (sorry I forgot his name ) was very helpful. Got me setup to move in to my storage unit and gave me a tour. FYI that place is HUGE.
Jesus Tirse
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lisa Foster
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
debra karlsen
|
Expérience générale
Évaluation :
3
Problem with 24 hrs access wasn’t resolved
Cindy Gee
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
charlene ehmann
|
Premières impressions
Évaluation :
5
Glendon Binette was very helpful and answered all my questions. He was very polite and seemed very knowledgeable. I will definitely recommend this location for storage to anyone I know looking. I was very satisfied with the service.
patti frederick
|
Expérience générale
Évaluation :
5
Fast service and clean facility and unit. Friendly, knowledgeable and helpful staff.
Thomas Smith
|
Premières impressions
Évaluation :
5
Very easy. Place clean and well maintained.
John Kierstead
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
CAROL REED
|
Expérience générale
Évaluation :
5
Glenn...Brittany...Laura and all the other Uhaul employees are FANTASTIC! I HAD 3,5 UNITS all packed and when i was ready to go they were always helpful to my every need....
FAITH GRASSO
|
Expérience générale
Évaluation :
5
I moved long distance and your facility helped me stage my move while my new home was still under construction
LORI SCHOBER OSTERLING
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
linette gordon
|
Expérience générale
Évaluation :
4
Would like the current glitch in security access/swiping resolved. Other than that, satisfied and seemed professional.
Ronald Ladue
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
susan buck
|
Expérience générale
Évaluation :
4
The owner and staff were always helpful courtious and compatent. However i was disppointed to find out they do not pro rate. And could not receive a refund for early close out of 8 days...
Great place! Staff is very professional and helpful in every way. Would definitely use this place again should the need arise.
frank smith
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kenneth Johnston
|
Premières impressions
Évaluation :
5
The service was great and courteous-which is getting rarer these days….so helpful and knowledgeable. Great asset to community. Je les recommande fortement.
Vicki Matteson
|
Premières impressions
Évaluation :
5
Great staff
John McCarthy
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
GARTH MONICA
|
Expérience générale
Évaluation :
5
Every one was very professional and friendly.
TORROINA WEBSTER
|
Premières impressions
Évaluation :
5
The staff were fantastic
CLINT CURIALE
|
Premières impressions
Évaluation :
4
There was just a little bit of fluffy tree pollen in the unit. It could easily have been swept out with a broom. We used hands and feet to remove it. Both workers were very friendly and helpful.
Agnes Kearon
|
Premières impressions
Évaluation :
5
Bree at the first location was very friendly and helpful with helping with an issue. All went smoothly.
DANIELJ KRALL
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Guy Savio
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marjorie Rosen
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Acciardo
|
Expérience générale
Évaluation :
5
Staff was incredibly helpful-- especially Heather!
Susan Barone
|
Expérience générale
Évaluation :
5
Very easy, clean and the people behind the counter are amazing!!! Thank you for everything !!
pauline nandin
|
Expérience générale
Évaluation :
5
Place and staff is outstanding!
frank smith
|
Premières impressions
Évaluation :
5
State-of-the art temperature controlled facility. Staff were extremely helpful.
william montana
|
Expérience générale
Évaluation :
5
Very friendly. Helped with great attitude also
Tonja Shaydy
|
Premières impressions
Évaluation :
5
from start to finish everyone at the dix ave location where so helpful it was later in the afternoon and they went beyond words to help me through a terri le time in my life
mary stefanik
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen Wereley
|
Premières impressions
Évaluation :
5
Everything went smoothly and we were very happy
Fred Valastro
|
Premières impressions
Évaluation :
5
Heather and Cassandra we're absolutely excellent. It was a very stressful four days doing a power move across state. It was so nice having friendly smiling faces on my final destination end of the journey. They helped me out also by upgrading me to a larger unit as the one I originally had would definitely not fit my stuff. They did it so quick because they knew I had paid help coming in 10 minutes. Then they even came back and checked on me to see how I was doing.
Jeff Mcclelland
|
Premières impressions
Évaluation :
5
The staff was professional, kind, informed, efficient, ready to help when I walked in the door. They were a strong team of professionals . I will highly recommend U-Haul, my person favorite; Dix Ave. Queensbury, NY Why go anywhere else!!
Bonnie Miller
|
Premières impressions
Évaluation :
5
Manager Glen and his crew were always friendly and helpful, especially during a water damage issue.
Kathleen Moulthrop
|
Expérience générale
Évaluation :
5
Glen was helpful and informative, he took his time with us and was flexible when I had to make changes to the reservation. I was very impressed!
MEGHAN LEMERY
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
MaryAnn Schiavo
|
Expérience générale
Évaluation :
5
It was a great experience!!! Very friendly, kind, helpful and professional!!!
MaryAnn Schiavo
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Leanne Mallory
|
Expérience générale
Évaluation :
4
Most storage companies have a discounted promotion ( free for 3 months with a year contract). We should have received that.
charles albrecht
|
Premières impressions
Évaluation :
5
The old Kmart was converted to indoor storage. The drive up/indoor loading are is excellent. The units are clean and well lit. The staff was helpful in answering any questions I had. I am very pleased.
Bryan Graves
|
Online Move In
Évaluation :
5
The storage unit should have a light inside them .
Jennifer McGowan
|
Expérience générale
Évaluation :
5
Indoor temp control storage unit is hard to find, this new location had a good amount of size choices and an indoor loading dock.
Donna Emory
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nicki Labarge
|
Premières impressions
Évaluation :
5
Glen's crew were extremely helpful. They went above and beyond in helping us secure a large delicate museum piece. A 5 Star operation! Thank you so very much! Jim Amey, Owner, The Idora Park Experience, LLC (330) 774-4107
James Amey
|
Expérience générale
Évaluation :
4
Being new and building as you go, I'm sure it's difficult. I only had the choice of interior storage at the time I needed it. They even checked there other stores for me.
Jeffrey Jones
|
Expérience générale
Évaluation :
5
Good luck in your endeavor. You will be successful and be here for years to come. Your daughter is beyond adoreable and its a bit scary how smart kids are these days.
John Borghese
|
Premières impressions
Évaluation :
4
Computers were not set up. Made a reservation for a 10x15 but because it was inside could not use it as I arrived late afternoon after driving 3,5 hours from CT. Inside storage was only available until 4pm so we had to use a 10x10 located outside and it rained most of the time we were unloading. Glen was very helpful but only could do what he could do. Was not happy with this but everything else was okay.
William Norton
|
Premières impressions
Évaluation :
5
Glen went above and beyond for us! 5 Star Dealer! *****
James Amey
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Wendy Baird
|
Premières impressions
Évaluation :
5
This facility, when fully operational will be the storage solution of choice for discerning patrons.
Richard Smith
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
chris davis
|
Expérience générale
Évaluation :
5
This is a beautiful, state-of-the-art facility. Because it is indoor, we felt comfortable storing art and electronics. The employees are extremely helpful and accommodating.
william montana
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Adams
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard Smith
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kathleen Moulthrop
|
Premières impressions
Évaluation :
5
Casondra at the Dix Ave Queensbury NY 12804
Location was greet
ANTHONY POULOS
|
Premières impressions
Évaluation :
5
Glen took great care of me. I'd highly recommend their services.
BENJAMIN WOLTER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donnam MULLEN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Leanne Mallory
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
chris davis
|
Premières impressions
Évaluation :
4
Manager was amazing. Very helpful and accomodating. A+++
Chad Lambert
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donnam MULLEN
|
Premières impressions
Évaluation :
4
Friendly staff. Convenient location. Easy access. Slightly more expensive than their competition however.
BENJAMIN WOLTER
|
Premières impressions
Évaluation :
5
Very convenient in a short notice
John Washburn
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Adams
|
Premières impressions
Évaluation :
4
Incredibly helpful staff. They were able to take care of all of my issues. Excellent customer service!
Chad Lambert
|
Premières impressions
Non les évaluations ont été soumises pour cet établissement.