Évaluations des clients U-Haul Moving & Storage of Reading

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Reading

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James M. le

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Le client n'a pas laissé de commentaire.

Chris Y. le

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Le client n'a pas laissé de commentaire.

Marco H. le

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Le client n'a pas laissé de commentaire.

Wendy L. le

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It can add more 10 ft trucks to its fleet . Renting a truck on the weekends for 6 hours just do not work. U need the regular aloted time to do whatever u need to get done.i felt like I was rush to move cause I had to get back with the uhaul.

Demetrius P. le

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Perfect

Terell B. le

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Everything is good

RICK H. le

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Le client n'a pas laissé de commentaire.

Ted S. le

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Le client n'a pas laissé de commentaire.

Cierra S. le

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Your customer service sucks. Their manager Jessica was nice but the other manager and representative Ralph was rude.

Wallace M. le

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Rented with the app, computers were down and took an extra hour to complete my rental, luckily the people working there got me going, overall poor rental experience

Andrew H. le

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Le client n'a pas laissé de commentaire.

Guillermo P. le

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Le client n'a pas laissé de commentaire.

Santia L. le

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Absolutely the best team to do business with. I always come to this location never a hassle always on time and the trucks are clean

Steven P. le

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Great service by all people at each location. Superb!

richard M. le

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The only thing that I didn't like was that I had to buy an adapter for the trailer because you guys didn't Supply 1 and I couldn't return it after i was done

ALAN W. le

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Not much....the young lady was professional,thorough and just nice.

Christopher J. le

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Le client n'a pas laissé de commentaire.

william M. le

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Excellent customer service!!

William N. le

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I don't know everything went so well..Jessica the Manager was especially nice to me so I guess just keep doing what your doing.

Adria R. le

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Le client n'a pas laissé de commentaire.

KEYARA S. le

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I will never use uhaul again. got a key that didn't work in the truck and it broke now I have to pay for it.

Alivia C. le

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Le client n'a pas laissé de commentaire.

Scott R. le

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I was NOT happy when I was told I could NOT drop off after hours, that I WOULD be charged EXTRA!! I had to hurry back to get there by 7 PM. I picked up at 9 AM and had to move my son in law who lives 1 1/2 hour away. I was to either be back by 7PM or I have to have it back by 9AM the next morning. I have NO intention getting up early to get your trailer back!

Abraham L. le

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Le client n'a pas laissé de commentaire.

Arcides A. le

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Customer parking area could use some help. Not enough parking.

Luis R. le

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Le client n'a pas laissé de commentaire.

Miriannellis M. le

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Location was horrible, trucks were not cleaned and damaged as well. Customer service sucks. Profanity in the middle of customer conversations. Truck was not there when needed. Corporate prorated miles that were never given to me

Gilberto T. le

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Le client n'a pas laissé de commentaire.

Todd D. le

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Everything was good. I really like the fact that I can pick up and drop off anytime by using my phone.Keep up the good work.

jeannette b. le

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Thank yous

Andrew K. le

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Nothing.

Marlin B. le

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My cargo van was clean and well maintained. Customer service staff was excellent and courteous. Got in and out quickly both at puckup and drop off!!

Anne B. le

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Le client n'a pas laissé de commentaire.

jennifer K. le

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The customer service at this location was exceptional and everyone was friendly and accommodating. And it was a busy time and some systems were down and they still made it a wonderful experience.

Emanuel D. le

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Le client n'a pas laissé de commentaire.

Diane P. le

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Wait time for storage shed was a hour and a half Was told we could have truck till Saturday than was told had to be returned by Friday by 645 And had to wait that long than was told free storage no

audrey r. le

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First time I used this service but not the last one. Keep the excellent service!

TINA M. le

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Jessica was amazing. She went above and beyond for me. I was having a horrible day and she literally helped me through it. The facility is lucky to have her. Shana helped me later and did great also

MOHAMMAD H. le

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I recommend this U-Haul Storage Facility to all my friends.

kaieishia s. le

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Uhaul damage a four bedroom house of my belongings I wasnt offered another unit and my things continued to get destroyed until I was about to remove them also an AC and a side tabke was missing out

Diana R. le

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Where is there discount? Had damage to my things in storage 5/28/2018 Claim no#-(01045109-2018)

william d. le

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Many, many problems from beginning contact to final dropoff. 139 characters is not enough.

WILTON H. le

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You sold my items without even sending me a final notice. I live out of state . Nothing was sent certified mail to make sure I received notice of any sale.And now you want a rating??? YOU ARE HORRIBLE

carlos r. le

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I lost more than $5,000 dollar in my storage because I cannot pay my rent and the company sold my stuff for less than 300 and send me a bill of the remaining debt of 200+. I old less than $600 dollar

Shanta P. le

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easy to start and end storage agreement

Dillard B. le

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There was rat feces and urine over half of my belongings that I had to leave, including my queen bed. No one seemed to care. It turned out to be a lost for me. I have to repurchase items.