Le client n'a pas laissé de commentaire.MIGUEL R.
Customer Reviews for U-Haul Moving & Storage of Reading
Pour nous contacter
Reading, PA 19601
(Rt 222 N)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.cathie M.
Le client n'a pas laissé de commentaire.FRANKLIN R.
All of the folks that assisted me for both the pickup and return were very friendly and helpful.James J.
Le client n'a pas laissé de commentaire.Marco O.
Thank you for your excellent service Jesica, I will make my recommendations for youALEXIS T.
Jessica is Awesome. She is great with the customer. She is good with solving customer issues. And making sure the customer leave happy.FREDERICK S.
This U Haul is the best. They are always nice and kind. And have Great service and always professional.FREDERICK S.
Thank you to Jessica and the staff. They are amazing. Very helpful, very knowledgeable about the truck and equipment.FREDERICK S.
The website needs to be more clear as far as describing how much fits in a truck. In my case, I needed a larger truck but the description of what a 15 foot truck carries is unclear on the website.FRANKLYN L.
Le client n'a pas laissé de commentaire.DAYROSKY M.
Le client n'a pas laissé de commentaire.Johan Emmanuel S.
Le client n'a pas laissé de commentaire.Cynthia B.
Le client n'a pas laissé de commentaire.JOVANKA L.
Le client n'a pas laissé de commentaire.MAYRA R.
Staff not very customer friendly. Told me the store was closed when I needed help but I was able to gain access through open sliding doors. Call 20 minutes ahead of drop off and noted I would be a minute or two after 7 pm store closing time and needed help with removing trailer and they offered no assistance but was in the store with another customer. Would not recommend this location.TAMICKA N.
I contacted customer service about my experience. Both the associates at the location and on the telephone told me they could not assist with a partial refund for errors in the paperwork that resulted in a $60 gas surcharge because the paperwork was incorrectly filed. When I picked up the truck it only had 3/4 of tank and the paperwork stated the tank was full. I uploaded a photo and when I returned the truck it was expected to be at full. I did not receive 10 gallons of gas and was left on the hook when dropping the vehicle off. I would like a refund for the gas and inconvenience of this error that was not resolved.Michael S.
Nice experience with the goodlooking women! LolKeith H.
Le client n'a pas laissé de commentaire.David R.
Le client n'a pas laissé de commentaire.TIMOTHY J.
Le client n'a pas laissé de commentaire.Jesse P.
very smoothTHOMAS G.
Update each truck with scratches made by a customer at the time they do a drop off it is very important. because they gave me hard time saying that I scratched the truck even when they have a picture on their system to verify it wasn't me, the truck was scratched when I picked it up. They Made me feel bad like everything was my fault and make me feel guilty in just 15 minutes. They were also telling me that the photo was not clear to see the damage. They also told me that they don't like when people don't purchase insurance. After they made zoom in the picture there realized the scratch was there at the time that I picked up the truck.RICKY C.
Jessica was excellent and helpfulDE AVONNA S.
Le client n'a pas laissé de commentaire.MYLTA K.
Le client n'a pas laissé de commentaire.ADDERLY FRANCISC V.
Le client n'a pas laissé de commentaire.JOYCE S.
Friendly, usually have what I need and fast in and out.John S.
Le client n'a pas laissé de commentaire.Patrick F.
Le client n'a pas laissé de commentaire.joseph W.
Le client n'a pas laissé de commentaire.VIVIAN S.
Excellent service à la clientèleSHEIKH S.
Your staff were very helpful to me.Carolyn Y.
Le client n'a pas laissé de commentaire.Andrea R.
Le client n'a pas laissé de commentaire.Destinee C. | Premières impressions
Everything was great. Very easy time renting online, picking up, and returning. Super easy process!!!Don G.
Le client n'a pas laissé de commentaire.Edward H.
Nothing. I live in Boyertown, PA and I drive to reading ,pa to deal with these guys. Another thing is they always have the equipment I need available. I'm very satisfied.JOSEPH R.
Le client n'a pas laissé de commentaire.ANIELKA H.
I was redirected to this location due to the fact that the 24/7 location I chose didn't have the 15' equipment that I needed. This location was 10 miles from my original request, so I called U-Haul to complain. They told me that the good news is that the new location opens at 7am, so I can go right to the counter. NOT TRUE. The don't open until 9am. So, I opened my U-Haul app to check in using my phone. Well guess what? That app can't complete the deal. It just kept spinning. I couldn't check out. A little chat box came up to ask if I wanted to chat live. I said yes and entered my details. NO ONE CAME ONTO THE CHAT AFTER 20 MINTUES!. So, I called the main number that was provided if there were any questions. Nobody answered that phone! So, i called the location (where I sitting in their parking lot). Someone answered from some central location, not my local location. They said "no problem, I will help you right away". They put me on hold for 25 minutes. Finally, someone came into the location where I was and they checked me out. They didn't have the hand truck that I ordered. I will wait to see what my credit card statement says but I suspect that they will over charge me. My credit card company sends me alerts when charges are made and I got a charge that doesn't make any sense with respect to the deal that I made with U-Haul. What a horrible experienece!!!FRANCIS P.
Le client n'a pas laissé de commentaire.Khanh N.
Great customer service.5 star !!ANEUDY M.
Le client n'a pas laissé de commentaire.VIRAL P.
Le client n'a pas laissé de commentaire.ANNA O.
I never used Uhaul. Why I have this message? Fake and spamElsa S. | Expérience générale
Le client n'a pas laissé de commentaire.JEFFREY O.
Maybe provide rental tools at the front service .ðŸ¤” like for example to carriage a washer to the truck was to hard for me .JEANNETTE I.
Le client n'a pas laissé de commentaire.JEFFREY K.
Le client n'a pas laissé de commentaire.Stacey S.
Le client n'a pas laissé de commentaire.THOMAS P.
Staff here was really customer oriented and efficient. I'd hire either one of them in my team! lolRODERIC R.
Le client n'a pas laissé de commentaire.JOHN S.
Awesome Customer serviceLuis N.
Le client n'a pas laissé de commentaire.DAVYAHN S.
I Got charged after hours drop off $20 I try to online return but app not even open its probably don't have enough signals on my phone And it's big Location But they don't even let you park your car there lot they asking you park your car couple blocks there other storage locationsKENAN K.
Shorter waiting period in lines, and possibly some type of program that gives discounts, or extra time with rentals, or a free basic moving kit starter package, possibly offer the opportunity for free 1our service movers to get heavy or bulky items out and the disabled would be grateful blessed and can finally get to keep all of the things they struggled to. Instead of starting all over again from the bottom.Yajaira E.
Le client n'a pas laissé de commentaire.RAYMER C.
Great service and the van ran great!GAGE M.
Le client n'a pas laissé de commentaire.Michael H.
beau travailJack G.
Le client n'a pas laissé de commentaire.Norm G.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
Le client n'a pas laissé de commentaire.Carlito S.
Le client n'a pas laissé de commentaire.Estefanis B.
Everything was fine for the rental and return.BRENDA F.
Le client n'a pas laissé de commentaire.MARIA R.
Le client n'a pas laissé de commentaire.LUIS B.
Actually, went over and above to assist in my situationETHEL A.
Le client n'a pas laissé de commentaire.JONATHAN L.
It's a good service but there should be some kind of discount if you be using this service a lotJunior F.
Le client n'a pas laissé de commentaire.MIGUEL R.
They charge fee fuel wrong, So I received fuel tank below 3/4 and refuel the same amount as wellJESUS ENMANUEL C.
Overall it was a good experience but this was the 2nd time I order a dolly and they did not provide it. I was reimbursed but it would have been a big help to have had itHeather L.
Get rid of online check in the time it takes if there's a problem is rediculous, wait times are crazyDean A.
Le client n'a pas laissé de commentaire.FERNANDA T.
Don't let units get rented with exhaust leaks, the leak was coming into the cabRobert P.
Very personable, Kind, and Helpful !! Thank You !!Joan D.
Everything was great! We used you box truck to deliver catering orders. We have already booked 2 more times this year. The ease of picking up and returning the truck was done with ease. Staff was very friendly, theplace was very organized and clean. Boston MarketTed V.
Once again, best location to deal with! Awesome job guys! Will ONLY come to this location!DYLAN G.
Le client n'a pas laissé de commentaire.Linda T.
Le client n'a pas laissé de commentaire.FELIX V.
Le client n'a pas laissé de commentaire.LISA S.
Nothing - you did everything as promised.Andy P.
Having the phone number for the location I am doing business with easy to find.TAMMY B.
Le client n'a pas laissé de commentaire.LUIS M.
Best Uhaul spot ever this young guys are the best 5 starsADALBERTO G.
Everything was on point. Very easy pick up and drop off! Merci.DAKOTA S.
Le client n'a pas laissé de commentaire.SHEILA F.
The truck wasn't running properly all the way to SC but we made it. A tow truck driver came to our new house in SC and looked at the truck and said he â€œreset the computer but had NO WAY of knowing whether or not it fixed the problemâ€. It did NOT. The girl on the phone who handled my roadside claim told me the tow truck driver submitted information to Uhaul claiming nothing was wrong with the truck (which was a lie, someone lied). My brother drove the un-road-worthy vehicle 10 hours back to PA from SC. Ofcourse it broke down on him in the middle of no where on rt 81 in VA and he proceeded to fix a belt which jumped off the pulleys... with his BARE hands. He had no tools with him. We specifically told the roadside people the truck was unsafe and we requested another truck for my brother to return to PA, at which point we were DECLINED. I want compensation for my brothers time and our overall headaches. Our 9,5 hour trip from PA to SC took 13 HOURS because of that truck AND an overall lack of care for our time and safety. I would like a call from a manager immediately. Merci.Tyler G.
Le client n'a pas laissé de commentaire.Ana V.
Le client n'a pas laissé de commentaire.ALBERTO S.
Best storage I have ever used! Super clean facility! The staff is very knowledgeable and was able to answer all of my questions! Highly recommend them to anyone needing a storage. As always, I always make sure to reserve a unit ahead of time because they are limited! Great job guys!Dylan G. | Expérience générale
Great service as alwaysSTERLING H.
Le client n'a pas laissé de commentaire.catherine V.
Staff was nice and polite and talk with wisdom so we can understand I definitely will rent from use again God blessDELSIE R.
No seNELLY G.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.ANDRE R.
Le client n'a pas laissé de commentaire.MICHAEL M.
No. U haul is always dependable.JASON R.
Excellent service à la clientèle.ALBA D.
Le client n'a pas laissé de commentaire.Jocelyn O. | Premières impressions
Le client n'a pas laissé de commentaire.Angela B. | Expérience générale
Easy to get and friendly and knowledgeable staff.Jessica T. | Premières impressions
Le client n'a pas laissé de commentaire.Norman Floyd G. | Premières impressions
Le client n'a pas laissé de commentaire.Raymond A. | Premières impressions
Le client n'a pas laissé de commentaire.TERRY B. | Premières impressions
Excellent serviceeliezer d. | Premières impressions
Le client n'a pas laissé de commentaire.LEELIAN S. | Premières impressions
Customer service was very kind and accommodating. There were glitches in computer system but I was kept up to date and did get my unit on time. I'd like to thank the woman at my location. She was the ultimate in multitaskers.Melissa B. | Premières impressions
Le client n'a pas laissé de commentaire.Albelis C. | Premières impressions
Le client n'a pas laissé de commentaire.Daisy W. | Premières impressions
Nice people and they Will work with youNATHAN W. | Premières impressions
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous vendons des centaines de produits qui facilitent les déménagements!
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