Customer Reviews for U-Haul Moving & Storage of Rialto

747 évaluations

2775 Foothill Bl   Rialto, CA 92376
(Across from Wig Wam Motel)

(909) 873-2486

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(909) 873-2486

2775 Foothill Bl
Rialto, CA 92376
(Across from Wig Wam Motel)

Services dans cet établissement :

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Ruby S.  |  Expérience générale 
Évaluation :
2

I was charged to much. I returned the van before the 24 he period. And they had chargede for the whole day. And they had already rented. So I wasn't saified with the payment. That wasn't fair. I don't have money to be loosi v for nothing. I'm not rich. I could of used that can to finish my moving my stuff and I wDntable to. Because of that incl vieneincr. So I'm sorry. It I hope I don't need to rent from you guys again. But thank you for your interest.

ESPERANZA S. 
Évaluation :
5

Excellent service à la clientèle

DARIN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremiah F.  |  Premières impressions 
Évaluation :
5

Great service made easy to use.

WILLIE T. 
Évaluation :
5

The staff was very helpful. Property was always clean.

Arlene M.  |  Expérience générale 
Évaluation :
2

do not charge your customers extra for a al bit of dirt on a rainy day.

Pablo P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria A.  |  Premières impressions 
Évaluation :
5

The service was faster than expected, I was promptly tended to and was given all the information and detailed answers to all of my questions. The general manager was very polite and professional. The location was convenient, clean, and safe. Thanks U-haul for an easy-going experience!

Danah W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA T.  |  Premières impressions 
Évaluation :
4

Make sure all tires are in bvb good shape. Tire went low but after putting air, problem solved.

Patricia J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Enedina P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clarence C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YATOSHA M.  |  Expérience générale 
Évaluation :
5

Everything was great. Preciate the help and support.

Armando F. 
Évaluation :
5

Merry x mas

Jonathan M.  |  Premières impressions 
Évaluation :
5

The storage units here are clean and maintained. The staff is very helpful and always available. The location is nice and I liked that it wasn't as big and busy as most uhaul storage units. Anytime I needed to get in and out of my storage I was able to because of its accessible location. Would definitely recommend this particular storage facility. Mike and his co-workers are very friendly and go above and beyond to please their customers.

ashley a.  |  Expérience générale 
Évaluation :
5

Michael Castro the manager was very helpful.

Martin A. 
Évaluation :
3

Tire pressure monitor system showed fault on the instrument cluster.

Joel G. 
Évaluation :
2

I usually have to wait 15 mi utes or longer everytime I call in to pay my storage unit.

JOSE JR M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOLA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorrie D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Velvet T. 
Évaluation :
3

They tried to over charge almost double. The person could not explain what happened, but did finally correct it

Keith M. 
Évaluation :
5

This location was helpful and professional. Merci.

Naim W.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Josemiguel D. 
Évaluation :
5

The first location on Hallmark Parkway and San Bernardino is the closest location to me however the manager tried to overcharge me 190 $before I even took the truck he also claimed that U-Haul doesn't except my Visa card The manager on Hallmark Parkway is horrible to do business with so I had to drive to this location which added miles please someone talk to him Does U-Haul have different policies for different customers in the past I've always paid 100 $deposit on my card or cash in the balance owed if any when I return horrible location I would not recommend this site to anyone

JOHN T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patrick C. 
Évaluation :
4

The equipment should be clean at all times

Athena P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Olivia E. 
Évaluation :
4

Everything was fine. Fast check out and excellent check in.

Ernest G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stuart G. 
Évaluation :
5

MICHAEL WAS ALWAYS A GREAT HELP AND WAS ABLE TO ANSWER ALL MY QUESTIONS GREAT CUSTOMER SERVICE

Keionie M.  |  Expérience générale 
Évaluation :
5

Mike and the female were both friendly and efficient. Good people to work with!

THOMAS A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny M. 
Évaluation :
5

I had a really nice gentleman to help me the band was very clean and very nice ride and I appreciate everything that I was helped with and I will refer my friends to rent one of the U-Hauls and I will be back to read it again

JUDY R. 
Évaluation :
5

Keep doing what you are doing

Rosevelt W. 
Évaluation :
4

The mobile pickup thing is great and easy the whole process was great I got the place follow the instructions and and in less than 10 minutes I was on my way back home Truck was clean and driving ok My only complaint is when I returned it I didn't read carefully the Instructions on where to put the key back so I tried to put back on the lockbox and this lady rudely told me what are you doing?? Like I was little kid about to break something I think she can be little less rude and just instruct you what to do instead of being rude I personally recommend this place easy process good deals But Only one thing rude lady!!

Elias F. 
Évaluation :
5

Everything was great at drop off!

Nancy O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA R. 
Évaluation :
5

Michael and the other associate were friendly and helpful.

Teresa A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VALERIE C. 
Évaluation :
1

Was misquoted rental price Online And I Feel extremely ripped off

Adam G. 
Évaluation :
4

Mike was really helpful and we were quickly on the road. When I returned my rental, once again I was quickly signed out. Thanks Mike.

THOMAS A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lyle I. 
Évaluation :
1

If a person exits 15 days before their next payment it should be prorated on the simple fact that you’re gonna make money after you have already took a payment from me on that unit will never go back disappointed

Edie S.  |  Expérience générale 
Évaluation :
5

Everything was excellent

Salvador M. 
Évaluation :
5

notta

Dwight R. 
Évaluation :
1

Battery died. I never could get through to road service. Manager at location refused to give me any discount for my trouble. Never again.

MANIKA F. 
Évaluation :
3

There was only one person in this office. While she was courteous and professional we had to wait a few minutes before she let us in. Then when we returned we waited another 10 minutes before we decided to drop the keys and leave. I know COVID-19 is a problem but if you're open for business you have to answer your phone or the call bell. Also she didn't have any rope to purchase so we wasted time at the dollar store searching for items that should be readily available.

Jamal L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA E. 
Évaluation :
5

check if the trucks are clean in person not by photo

John C. 
Évaluation :
5

Mike was professional, pleasant, efficient, and a pleasure to work with. Thank you Mike for your assistance.

CHRISTY S. 
Évaluation :
5

Make moving vehicles a bit more fuel efficient.

Blas G. 
Évaluation :
5

Mike had great customer service and with this being my first time renting, he made it a great experience. The prices kinda adds up higher than expected, but I would see myself going back. Next time I'll be smarter and will rent a larger U-Haul to avoid multiple trips.

SAIDA B. 
Évaluation :
5

Great service

HYO K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HYO K. 
Évaluation :
5

The staff members were extremely kind and helpful.

Brian H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Olivia L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lino J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEITH Y. 
Évaluation :
5

Very pleased with staff help. Will continue to rent truck monthly. And yes, would recommend your services to friends.

Frank G. 
Évaluation :
5

Nothing i can think of

Scott F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg G. 
Évaluation :
5

Really enjoyed the experience. Will rent again.

THEODORE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clifford M. 
Évaluation :
2

Personnel really needs some customer service training. No class in communicating with customer. No offense but comparing the treatment associates give u at riverside location . NO MATCH. N truck was all dirty.

Juan S. 
Évaluation :
5

Gloria was very helpful and helped me get signed up and moved into my storage in less than 15 minutes. The storage was nicely cleaned and in a great location. I love that both Gloria and Mike helped me get a floor level storage that I was looking for. So far I'm very pleased with this location over other UHaul locations I have used previously.

ashley a.  |  Premières impressions 
Évaluation :
5

Mike the manager was great. He's very friendly, professional and helpful. I will return to that store. I hope he's recognized for his great service, thank you

Alex S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

selina m.  |  Expérience générale 
Évaluation :
5

Great customer service, friendly and helpful

Keionie M.  |  Premières impressions 
Évaluation :
4

Great Service

Antonio D. 
Évaluation :
3

There were 7 truck lined up on the street because there was no room to store the trucks in the yard. The service manager didn't know that I was dropping off the truck at his site and he didn't understand why U-Haul would call and request that I change my drop off location to his site because he already had to many trucks.

Melissa C. 
Évaluation :
4

No need for improvement customer service was excellent check out and check in

Rosevelt W. 
Évaluation :
5

Bests service and friendly not like Fontana

Sergio J. 
Évaluation :
5

Close location. Good friendly customer service. Knowledge.

Margaret G. 
Évaluation :
5

Nothing very Professional.

Warren B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David R. 
Évaluation :
5

All was good

Daniel A. 
Évaluation :
5

Lady at the friend desk was Fast and friendly ! Would recommend to family and friends. Much better experience than I had in the fontana U-Haul. I'll just leave it at that.

Nathalia R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Artemio C. 
Évaluation :
5

Excellent staff, knowledgeable, attentive, and courteous.

Joseph O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabriela E. 
Évaluation :
5

nothing, all was great!

Joseph O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnathon C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gina W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Manuel R. 
Évaluation :
5

I was Extremely Happy with the service. Manager Josh is Awesome! He got us in and out with our rental

Delilah C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Moises M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna C. 
Évaluation :
5

Thank you for your good services.The staff are nice, friendly and very helpful.

rasim g.  |  Premières impressions 
Évaluation :
5

AWESOME

Vernessa S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy L. 
Évaluation :
3

Online rental attempt sucked, Javier didn't even attempt to call my alternate contact, so I was better off going to the rental office.

LUIS E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Irma O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan M. 
Évaluation :
1

The customer service was by far the worst I have ever dealt with. The front desk lady was trying to charge me an extra day when she had clearly no idea how long I rented the u haul for and wouldn't reason with me when I tried to clarify. She was very unprofessional and made U haul lose a customer.

Alexander C. 
Évaluation :
5

Only thing the side mirrors did not adjust. I had to have someone spot me. When adjust the mirrors popped immediately to the original setting. Aside from that GREAT first experience.

Anna Lisa R. 
Évaluation :
5

I enjoyed the experience. I have gone to another U-Haul in the area and hated every minute of it :-). This was a pleasantly different experience than my previous one with the other company. The employees were attentive and did their job quickly and well. I would definitely go back

Phillip B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesus S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monica C. 
Évaluation :
5

Excellent customer service!

Yolanda S. 
Évaluation :
5

Happy with the outcome 100 % satisfied

Demetria C. 
Évaluation :
3

Merci

Angela C.  |  Premières impressions 
Évaluation :
5

The general manager Josh Perez was one of the nicest friendliest people I've ever met in California. The address is 2775 foothill blvd in rialto California and I definitely recommend you use them.

JOHN S.  |  Expérience générale 
Évaluation :
5

the GM Josh Perez was very professional and courteous and I would definitely recommend going to this specific location. it's in rialto off of pepper and foothill. thanks again Josh for being so nice and respectful

Frank S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven B. 
Évaluation :
5

I must say my experience was great he Was professional, pleasant, efficient, n informed me of the storages I really enjoyed talking with him About ur storage I give him a +A hes awsome happy i was able to met him

Rosanna P. 
Évaluation :
5

The representative was courteous and professional. Our truck was ready on arrival. We would definitely use this location again.

Matthew G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adrian M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mathew S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hilda D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David A. 
Évaluation :
4

Everything was very cleaned and the technician was very professional .

Albert J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel R. 
Évaluation :
3

It was not maintained because the person the prev renter just dropped it off so I can understand it not being clean. The issue I had was the the U-Haul In Fontana off Sierra I originally went to. Took forever to get helped. The line was long but not that long and they had 2 people helping customers but one of the employees was helping this one customer the entire time I was there so we were left with 1 person to help everyone. It took almost 1 hr to make it to the front just to tell me they don't have any 15, 17 or 20 trucks I can rent. They reserved a spot for me next door in Rialto but when I went the guy was like we close at 2 and they aren't dropping off the vehicle I need till 3. I had to go to this last place that helped me

Eusebio J. 
Évaluation :
5

N/a

Joseph B.  |  Expérience générale 
Évaluation :
3

The size truck was very convenient my real only complaint was it was a bumpy ride not sure why its jake alot but once i got over the speed limit of 65 it smoother

ARVELLA N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Eduardo F. 
Évaluation :
5

Excellent service à la clientèle.

Vanessa G.  |  Premières impressions 
Évaluation :
5

Joshua and staff at U-Haul Rialto have been great to work with. When we moved to Southern California, we rented storage, moving trucks and equipment from Joshua. He was always very helpful.

Kevin C.  |  Expérience générale 
Évaluation :
5

Thank you everything was excellent I would recommend it to Anyone friends and family thanks

Gregory B.  |  Expérience générale 
Évaluation :
5

Gloria was professional and helpful. She made the moving process quick. I would recommend this site to anyone.

Wilhelmina D.  |  Premières impressions 
Évaluation :
5

I had my storage for a year and a half and everything was good I had no issues it was a little pricey for me but other than that it helped alot.

Moises C.  |  Expérience générale 
Évaluation :
5

Gloria provided me with excellent service. She went out of her way to ensure I was taken care of with a storage unit, despite arriving late from another state. She carried herself as a professional.

carlos p.  |  Expérience générale 
Évaluation :
5

I was a client at this facility for many years. The staff changed and was always friendly and helpful.

CARLOS L.  |  Expérience générale 
Évaluation :
5

Ken was extremely helpful and did a great job

Kevin C.  |  Premières impressions 
Évaluation :
4

Muchas Gracias por si servicio muy buena compañia.

Luz G.  |  Premières impressions 
Évaluation :
2

My unit flooding and damage, and next door neighbor bowing out the wall and knocking my stuff over. No good...Horrible experience..

IDUVINA G.  |  Expérience générale 
Évaluation :
4

-

Donna B.  |  Expérience générale 
Évaluation :
5

They gentleman who helped me was super kind. He really worked with me by helping me get my car on the auto trailer. Then when it wouldn't fit he kept my truck and auto trailer at his building...

Andrew S.  |  Premières impressions 
Évaluation :
5

Well liked neat clean,, very helpful

Charles B.  |  Expérience générale 
Évaluation :
1

Horrible

Ladrina B.  |  Expérience générale 
Évaluation :
3

Storage facility is very clean and well maintained.

elvia l.  |  Réservation 
Évaluation :
5

Aucun

Ismael P.  |  Réservation 
Évaluation :
5

I have no complacs for this facility.

Mary P.  |  Expérience générale 
Évaluation :
4

Everything worked out fine. Thank you.

Kathryn J.  |  Réservation 
Évaluation :
5

Facility was clean. Cargo van was just what I needed with plenty of room, easy to load and unload and great to drive. Helpful employees. I would rent from them again.

CONNIE S.  |  Réservation 
Évaluation :
5

Awesome customer service. Would recommend to family and friends. Thank you. Lisa

Lisa S.  |  Expérience générale 
Évaluation :
4

Great staff. Especially Manager. Will rent again if space needed.

KATIE S.  |  Expérience générale 
Évaluation :
4

The staff was very helpful and kind.

Judy R.  |  Expérience générale 
Évaluation :
5

Awesome storage facility!

DANYELLE D.  |  Expérience générale 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page