I honestly can't think of one thing,very excellent and helpfulBOBBY T.
Customer Reviews for U-Haul Moving & Storage of Rogers
Pour nous contacter
Rogers, AR 72758
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Thanks for your helpDANNY W.
Young man tried hard to get old ball off my hitch. Could not do it so bought a new hitch and ball.DALE G.
Le client n'a pas laissé de commentaire.MARK M.
Le client n'a pas laissé de commentaire.Bradley H. | Expérience générale
Have nothing bad to say. I do want to tell you your customer service person, Skylar at this facility is GREAT!Louella C.
Le client n'a pas laissé de commentaire.Kishore M.
Super clean! Love the carts to help with the moving and elevator son convenient!Jose C. | Premières impressions
Le client n'a pas laissé de commentaire.JOSE C.
Le client n'a pas laissé de commentaire.KEVIN W.
Le client n'a pas laissé de commentaire.MARYANN N.
We were charged for 2 days of rental, we had the truck for 8 hrs. We were also charged for two dollys, we had 1. We were also charged for two sets of blankets.Angelica R.
Everything was awesome! Excellent customer service and great equipment!!!PATRICK K.
Very helpfulGabriel R.
Le client n'a pas laissé de commentaire.JACOB S.
Le client n'a pas laissé de commentaire.Timothy E.
Le client n'a pas laissé de commentaire.ALEX R.
Le client n'a pas laissé de commentaire.keith c. | Premières impressions
Le client n'a pas laissé de commentaire.Rebecca K.
Le client n'a pas laissé de commentaire.Ken L.
Thank you for renting me a truck at cargo van rate, when cargo van not available. You helped me achieve my moving goals.Julie T.
Pickup and drop off were extremely fast. Kasey was very friendlyJASON H.
Le client n'a pas laissé de commentaire.Robert S.
Got our unit online. Would have been nice to see where our unit(s) was beforehand. Didn't realize that there would be an elevator involved. And our 10x20 was actually two separate 10x10's. But loved the carts being available.Joanna S. | Expérience générale
Outstanding Customer Service provided by Skyler!Juan G.
Le client n'a pas laissé de commentaire.Martha G.
Le client n'a pas laissé de commentaire.George R.
Le client n'a pas laissé de commentaire.Julie W. | Expérience générale
The people and service were great. However your systems put me in a weird status where I was being told I owed money even though everything was paid for. The local staff was helpful in looking into the problem and seemingly resolving it. I would recommend you talk with your technologists to solve this problem.Tyler T.
My 15' u haul was parked crooked, so it was difficult to back out. Maybe you could validate that the parking is straight when patrons return large vehiclesTara M.
Le client n'a pas laissé de commentaire.Robert D.
Le client n'a pas laissé de commentaire.DANIEL R.
Le client n'a pas laissé de commentaire.Mandel S.
I reserved the truck at a location in Bentonville but you moved it to this location, 10 plus miles further from where I wanted to be. A minor inconvenience but there you have it.Walter H.
Le client n'a pas laissé de commentaire.Charles W.
I had refueled to the exact mark (photo was taken) as picked up, but this was not accepted at check-in. There should be a better company policy than subjective human interpretation.john M.
This location was very friendly and helpful and were able to address some of my concerns. Still not at all impressed with overall Uhaul corporate process of not holding reserved equipment and the notification process of changes of pick up site.John M.
Le client n'a pas laissé de commentaire.Scott M.
Le client n'a pas laissé de commentaire.John V.
Le client n'a pas laissé de commentaire.Krista S.
Le client n'a pas laissé de commentaire.esalina s. | Expérience générale
We used the truck for less time than expected and the service and price were very reasonable . We are thankful for your service! Will recommend and use again in the future.EDISON N.
Nothing. They were easy to deal with, took only a few minutes to check in, pick up the vehicle and get on my way.JOSHUA B.
Le client n'a pas laissé de commentaire.Bob B. | Premières impressions
Le client n'a pas laissé de commentaire.BRANDON K.
Le client n'a pas laissé de commentaire.EDGAR G.
When I ordered the uhaul originally they sent me to a place that did not have it. I went across the street to 2301 S 8th and they were so nice and corrected the issue immediately. The uhaul at Chucks used car was not helpful at all.MARIANNE P.
Le client n'a pas laissé de commentaire.David W.
Very friendly and helpful clerk was a great experience Highly recommend this locationChris A.
Le client n'a pas laissé de commentaire.Harold D.
We were told that we would have a 10x20, but it ended up that we were given two 10x10's. Good thing we didn't have anything longer than 10 feet to store. Would be nice if what you were getting was made clear at the onset of the process, not when we checked in that day. We were also unaware (until check-in) that we would be having to go up to the second floor with all of our things. That wasn't fun. However, on your behalf, there were carts to use and the elevator was big enough for 4 carts at a time, so that was nice. In hind sight, we would have much preferred to know that we were getting a unit on the ground floor, or at least had the opportunity to request one. So while everyone was nice, the facilities were clean and well lit, the carts were provided...having direct access (without going through sliding glass doors and up/down elevators for every trip) would have made it much better for us.Joanna S. | Premières impressions
Le client n'a pas laissé de commentaire.mario H.
Keep doing what you do.Kelly H.
Le client n'a pas laissé de commentaire.JOANNA LYN S.
The staff went above and beyond to accommodate me at equipment pickup and return.Brad V.
Le client n'a pas laissé de commentaire.Heather S.
Casey went above and beyond in helping me. She is the best!!!DAVID S.
Le client n'a pas laissé de commentaire.Jeffrey W.
Le client n'a pas laissé de commentaire.Stanley E.
Skyler - who helped me at check in and check out was seriously SO AMAZING!! It was the best customer service experience that I have had in years! Cannot say enough good things about her!Felicia B.
Short wait time for phone calls. I had to wait over 20 minutes each time I phoned with questions or to schedule times.David G.
Staff was extremely helpful and very professional.CURTIS W.
Le client n'a pas laissé de commentaire.Jonathan S.
We recently moved to Arkansas, and the month of storage here was invaluable. We finally got moved in to a new house and got our storage unit cleared out, but there was a hiccup when I called to cancel our storage unit, and we were billed for another month, plus a late fee. I came in and talked to someone and the issue was cleared up immediately, and I didn't have to pay anything extra. Working with U-Haul has been the easiest and most convenient part of my move across country. I wish everything could be this easy and convenient. Merci.BENJAMIN E. | Expérience générale
Le client n'a pas laissé de commentaire.Vincent E.
The service was excellent from point of sale to return.Jeff D.
The facility is good. But we had a couple of issues with the alarm of the building going on during the night which is annoying and can damage hearing. We were not able to acomplish what we needed to do when we were putting things in the storage and then months later when were trying to move out we had issues with the elevator and no one was able to give us a time frame of when it was going to be fixed. We lost plenty of time getting things out through the stairs Instead. I won't use their services in the future because I dont really know what to expect.Leticia R. | Expérience générale
Le personnel était amical et serviable. Really easy and convenient.TYLER W.
Very good experience here!Mark M. | Expérience générale
Le client n'a pas laissé de commentaire.DOROTHY D.
Le client n'a pas laissé de commentaire.Nancy H.
I was in AR from TX on my motorcycle, when weather got really bad I thought of renting trailer but any trailer won't work since it is 3 wheel 2 front one back..thank god I meet this employee â€œSKY LANDERSâ€ she did everything to help me out even in the rain. She even help tied up my bike. This was best service I ever received..I will never forget her helping me in emergency situation. We need employees her like her in Dallas area or all over. May god bless her.RAMAN S.
Better security Techniqes. Location Trackers installed on every rental device.MAC S.
Le client n'a pas laissé de commentaire.trey C.
Le client n'a pas laissé de commentaire.blaine M.
Did a fine job, made sure I understood the equipment.CHARLES J.
Le client n'a pas laissé de commentaire.MELVIN H.
Le client n'a pas laissé de commentaire.MATTHEW G.
I wouldn't recommend UHAUL period to a friend. I reserved a 15ft truck three weeks in advance to be picked up from this facility. When I show up to get the truck they don't have one, I had to rent a bigger truck that cost me an extra 100 $. There is no point in making a reservation if the equipment isn't going to be there.Charles W.
Had a flat but it was fixed quickly. Awesome service.THOMAS H.
Skylar and her team are also and very helpful. Will definitely return for future needs.GARRY K.
Skyler was the lady's name that helped us I believe? She was incredible. Our reservation was actually across the street (chuck's?), but the owners were on vacation, which was confusing, since we were able to make a reservation. And their son that owns another business inside was incredibly rude. So when we came back to her she got us on the road quick and easy and made the whole experience incredible.Sage V.
Le client n'a pas laissé de commentaire.jake m. | Expérience générale
Quick, easy, and convenient. What more could you want? Merci!BENJAMIN E. | Premières impressions
Fix the overhead light in the cargo area. It was difficult to load without the lightROBIN A.
Le client n'a pas laissé de commentaire.Dave K.
Le client n'a pas laissé de commentaire.Alexis E.
I do not think you guys should charge people for using the truck, then charge for gas for the truck and then 0,99 per mile on the truck. Especially during a pandemic. This was outrageously over priced. We ended up having to return the truck while before the time we requested because we couldn't afford the mileage. It put extra hardship on our family and made the moving experience even more stressful.Justin W.
Charged me MORE than advertised price. Paid for year in advance also! When I question I'm told there are different types of climate control, even though website does NOT indicate that? Left VM for manager... 6 days later NO RESPONSE. called corporate who was supposed to message manager... again NO RESPONSE.JOSEPH E.
Very happy they were open Sunday for a drop off!LYNNE S.
great service.STEFANO R.
The young lady that connected the trailer when out of her way to make sure if we had any questions and let her know. Very polite for 7:00 AM on a freezing rain morning. Give her 5 stars.ALVIN H.
This location is a very large, clean, well-stocked and staffed U-Haul facility. Excellent service à la clientèle. Personnel were polite, friendly, and very helpful with attaching the trailer. Fortement recommandé!KARA A.
As always the girls at this location are on top notch with every thing they do !!RHONDA G.
Josh was super helpful, and came to check on us once we started to offload into our unit. The security feature wAs an added bonus, and unexpected.jake m. | Premières impressions
Le client n'a pas laissé de commentaire.Brian C.
Skyler provides the best service every time. Lots of positive energy, and very helpful. We rented from this location several times, not the most convenient location for us but worth the trip for the great customer service!LAWRNEL H.
Le client n'a pas laissé de commentaire.Mark C.
Reservation on line was useless at store. Thought we were getting a10x15x10. Got a small entrance door and only 6' tall. Cannot get lg. items like couch down hall and into unitBrian S. | Premières impressions
None notedGarry W.
My kids moved to NW Arkansas and the associates at this location were very helpful and welcoming. The rental truck was turned in after business hours and the process was very convenient. Our final charge was posted to our account within 24 hours. The store-front is well arranged and has plenty of moving supplies.BRITT B.
This is my spot. Sky and crew always have what I need, or they will find it.DUSTEN P.
The gentleman behind the counter was friendly and professional. He answered all my questions and helped me hook up the trailer I rented. He was by himself and did a great job.JOSEPH N.
Le client n'a pas laissé de commentaire.Chris F.
Le client n'a pas laissé de commentaire.Justin R.
Everything was goodMelvin J.
Service was fast and friendly, I assume the pricing was fair as well.Johnathon P.
Girl was friendly, efficient and timely! Good experienceJim C.
Le client n'a pas laissé de commentaire.Thomas H.
Staff was super friendly and helpful.JOSHUA B.
Le client n'a pas laissé de commentaire.Alan B.
Skyler was great, again.Rick H.
Le client n'a pas laissé de commentaire.JONATHAN W.
Le client n'a pas laissé de commentaire.James E.
Le client n'a pas laissé de commentaire.peggy b. | Premières impressions
Moved out 10 days into new month & had to pay for full month.rose d. | Expérience générale
Le client n'a pas laissé de commentaire.christain f. | Expérience générale
Le client n'a pas laissé de commentaire.DANNY Y. | Expérience générale
Skyler and Skylar were both very good to deal with.Brendan H. | Expérience générale
Skyler and her staff are awesome. Very clean, well lit facility.Richard E. | Expérience générale
Skylar runs one of the best U-Haul and storage facilities I've used. She was friendly, as was her staff, and went over and above to make sure I had everything I needed. 100 % if what she told me was accurate and on time. I would absolutely recommend Skylar and her team if you need these types of services!Steve A. | Expérience générale
Le client n'a pas laissé de commentaire.Skyler Z. | Premières impressions
Le client n'a pas laissé de commentaire.Kanchana G. | Premières impressions
Le client n'a pas laissé de commentaire.Mark H. | Expérience générale
Le client n'a pas laissé de commentaire.Skyler Z. | Expérience générale
Very clean, easy process, online payment and self service are a plusJonathan G. | Premières impressions
Skyler, you and your staff are awesome! Thanks for the help you provided to Anita and me.Richard E. | Premières impressions
Le client n'a pas laissé de commentaire.Mark H. | Premières impressions
Le client n'a pas laissé de commentaire.Dustin P. | Expérience générale
Le client n'a pas laissé de commentaire.Dustin P. | Premières impressions
Great staff & great service! I will use this facility again & again!John W. | Expérience générale
Skylar was very helpful, she arranged my storage needs very quickly and in a friendly manner.Brendan H. | Premières impressions
Le client n'a pas laissé de commentaire.christain f. | Premières impressions
Office and access hours were those of standard business hours. If I didn't leave work early I would never be able to access my unit. The only option was to pay for 24/7 access which is a complete inconvenience when I maybe needed access to it once a month. Multiple times I would try to pay my monthly bill early and the bill would say that I owe 0 $. Than the day after I get an email saying that I'm late and being charged an extra 30 $. Just not that great of an experience.todd s. | Expérience générale
Le client n'a pas laissé de commentaire.Fatima P. | Expérience générale
Le client n'a pas laissé de commentaire.Skyler Z. | Expérience générale
Skyler Zaaga you are the best 🥰🥰🥰 keep up the good work.SABRINA R. | Premières impressions
Le client n'a pas laissé de commentaire.Terri L. | Premières impressions
Le client n'a pas laissé de commentaire.Bill W. | Premières impressions
Le client n'a pas laissé de commentaire.Tim T. | Expérience générale
Le client n'a pas laissé de commentaire.larry r. | Expérience générale
U-Haul Moving & Storage of Rogers is a 1st-class facility and operation. Clean, cool, well-lighted, very accommodating staff for every storage need.Wayne S. | Premières impressions
Attendance were slow, unable to multiple task. Would not inform you of obstacles once you informed them you were exiting the storage units. Saturday mornings you should have three staff, this would bring up your satisfaction scores.Dennis V. | Expérience générale
Very clean and easily accessible. Staff was helpful and friendlyStephanie E. | Expérience générale
Le client n'a pas laissé de commentaire.Robert A. | Premières impressions
Great and secure place. Staff were respectful and helpful at all times. Highly recommended. Storage itself was always well maintained and always had plenty of carts available to use.Ailyn A. | Expérience générale
Disappointed that they can double the rent by not pro-rating and returning the fee when you close the storage and rerent.Roger T. | Expérience générale
Can’t get much better 😊👍Sherrie B. | Premières impressions
Le client n'a pas laissé de commentaire.barry a. | Expérience générale
Everybody I dealt with was professional and helpful. Je les recommande fortement.Ailyn A. | Premières impressions
Le client n'a pas laissé de commentaire.Taylor G. | Premières impressions
that girl who runs the place... OUTSTANDING customer service...Roxanne B. | Expérience générale
Le client n'a pas laissé de commentaire.elizabeth g. | Expérience générale
I have been to this location multiple times however, this was the first that I have had an employee roll their eyes at me and make me feel as though I was a bother to them. If not for the great service I received during previous experiences I would have left and never return.Michelle R. | Premières impressions
The GM Skyler is awesome. Very friendly, knowledgeable and eager to help.Curtis Z. | Expérience générale
Everyone At U-Haul was so helpful and nice, making the moving process not only less stressful, but actually enjoyable. I would recommend U-Haul storage to anyone needing extra space during a transitional time in their life.Aariona M. | Expérience générale
Le client n'a pas laissé de commentaire.Denise V. | Expérience générale
Skyler was super helpful, and sweet!Sharla S. | Premières impressions
We've moved frequently in the last 15 years. The Rogers facility manager, Skyler, went above and beyond to help us deal with all the issues that come with a cross-country relocation.David P. | Expérience générale
Staff helpful, process easyCourtney S. | Premières impressions
Very friendlyNicolette W. | Expérience générale
Helpful and friendly.Trevor M. | Expérience générale
Very friendly- efficient- knowledgeable and very clean!Mikaella B. | Expérience générale
Roaches and other bugs. The roaches were crawling across the floor, on the door handles, etc. I found one in my shoe after removing all my items. It is infested there.James M. | Expérience générale
Very impressed with the facility and the customer service provided by Toby.barry a. | Premières impressions
The lady working was very friendly even though she was swamped and the only one working! Thank you for being kind!Mikaella B. | Premières impressions
Good people.James M. | Premières impressions
Wish it had drive up access.Javan C. | Expérience générale
The staff was very friendly and accommodating. Would recommend anyone use them as a storage option.Gerrard J. | Expérience générale
I had a terrible experience and would not recommend this uhaul location to my worse enemy. You will not see me back there!KARA H. | Expérience générale
This is the nicest storage facility I've ever seen! The staff was very helpful and polite.Larry G. | Expérience générale
The facility is clean. The people were very helpful!! Couldn't have asked for a nicer experience.Bobbie P. | Premières impressions
The manager is so hard to get ahold of unless she is actually on site. I had to drive 3 hours to deal with my unit rental. Poor communication with customers. Never using Uhaul again!Jennifer W. | Expérience générale
The manager and crew wete very helpful and ansewerd all my questions.James N. | Premières impressions
Very helpful and friendly no issues at all! Really appreciate the lady who helped us with any questions we had. Wish I got her name but she was hands down fantasticAndrew H. | Premières impressions
Staff haa been so nice and knowledgeable. Skylar masw the move in so smooth.Jennifer W. | Premières impressions
The facility staff were very polite and helpful. The storage facility is second to none in this area.Larry G. | Premières impressions
Very kind and helpful staffDianne B. | Expérience générale
Very confusing and couldn't get inMelinda H. | Premières impressions
Amazing customer service.Anais M. | Premières impressions
The guy that helped me was really nice and explained everything to me really thoroughly. I've used other uhaul storages before and some stuff wasn't even explained. Anyway, he was nice and polite.Casey E. | Premières impressions
Service was good.Laura T. | Expérience générale
Everything went as smooth as can be. The staff was fast and efficient. The carts available made things much easier.Scott H. | Expérience générale
Skylar was awesome! She really did a great job letting us know all the tricks!STEVEN B. | Premières impressions
As i am older with Rheumatoid arthritis, I move very slow. Zachary worked vary patiently with me and was so kind, even when I came back to change my order. Thank you to all the team for your kindnessJoanne D. | Expérience générale
We relied heavily upon Zack, the mngr. A special thank you to the great Seth, beautiful and talented Skylar, Scott, the rock, and Kimberly who went to bat for us to fix-up a slight mix-up.joseph g. | Expérience générale
We had to make changes to our moving needs & reservation mngr, Michelle, and local outlet rep, Jewel stepped right up & took care of us. We are VERY attached to U-haul as a company now. Indispensable.Joseph and Jessica G. | Réservation
I was patronized & spoken down to by Chad @ Teasley location, sent to third party to pick up trailer, then called three weeks later b/c drop off location never checked in our equipment.christina r. | Réservation
6 of my 7 visits there, I dealt with Seth. He provides excellent customer service. My last visit, the manager took care of me. Also excellent.RAYMOND S. | Expérience générale
Services supplémentaires à cet emplacement
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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