Le client n'a pas laissé de commentaire.Jason F.
Customer Reviews for U-Haul Moving & Storage of Route 17
Pour nous contacter
Fredericksburg, VA 22406
(From Route 17 turn Rite Aid and Chick-Fil-A)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
It was a great experience, the movers Uhaul suggested we're great. Everything turned out well.Miranda F.
Le client n'a pas laissé de commentaire.DAMIANWILLIAMS T.
Le client n'a pas laissé de commentaire.Cholena K. | Premières impressions
Very impressive operation!GREGORY L.
Le client n'a pas laissé de commentaire.Daniel M. | Premières impressions
The GM Moises was great from beginning to end. He is very helpful and pleasant and made this part of my move very easy. The equipment was clean and well maintained. Best UHaul location ever!Christina A.
Staff were fantastic and most accommodating. Should the need arise would definitely rent at this location again!JAMESMITCHELL C.
Le client n'a pas laissé de commentaire.PATRICKDAVID P.
Everyone was cheerful and helped me get a good price for what I needed. I would definitely use this location again.LORIBETH G.
Amazing facility and staff. In and out in less than 5 minutes!MICHAEL B.
Staff was outstanding in helping with set up and after a year with check out. Manager gives super service.Roberta O. | Expérience générale
By far the best uhaul I've worked with. Je la recommande fortement.michael L. | Expérience générale
I loved working with Moises and his team they were very helpful every step of the way with my stressful moveJimaya B. | Expérience générale
The people and facilities were great but I had no idea there were stairs until we arrived. Unloading a 3 bedroom house up stairs with no elevator was a nightmare!LAVONNE A. | Expérience générale
Le client n'a pas laissé de commentaire.MARKRICHARD T.
Le client n'a pas laissé de commentaire.DAVIDMARK M.
Le client n'a pas laissé de commentaire.JOHNCRESSWELL F.
It was a very good experience, I csn't Think of a way to improve.EDWARDANTHONY L.
Continue to improve all processes it's working!WILLIAMARTHUR B.
Le client n'a pas laissé de commentaire.JOSEANTONIO C.
Well done!ERICALAN B.
Le client n'a pas laissé de commentaire.AUGUSTUSKERMIT T.
The whole crew as all about customer service. Smooth process.JOHNEDWARD D.
Need more help as it took a while to get some help.ROBERT B.
Le client n'a pas laissé de commentaire.leanne C. | Premières impressions
Le client n'a pas laissé de commentaire.ANDREW S.
On-line reservation system was great and easy to use. Location was easily accessible with plenty of parking. Serve reps were very nice and professional. Drop off was easy also. There is a wide selection of moving vehicles to rent. Will by my go to location in the future.Gary S L.
Le client n'a pas laissé de commentaire.Fred C.
I cannot think of any! The pickup and drop off was easy and well organized!Harry T.
Le client n'a pas laissé de commentaire.Kathleen P. | Expérience générale
Storage contained leaked and my furniture got mold on it. I had to submit a claim and leave some of the furniture. Not sure if I will be charged for the removal or not. Claim number is 02350542-2021. I was told that a manager would contact me. Nothing yet and that was on 19 August and today is 27 August 2021.Hal J. | Expérience générale
Le client n'a pas laissé de commentaire.isaac m. | Expérience générale
Great team effort, quick customer service Will definitely rent again from this officeWILLIEGORDON S.
Double check the gas. We only went 38 miles and would up putting in 1/4 of a tank.MICHAELPHILLIPS T.
The owner was really curious and attentive.Brandice B.
This place never failed to meet our needs. Highly recommendedKimberly M. | Expérience générale
Le client n'a pas laissé de commentaire.Sherri N.
My ubox was never delivered I have to buy all new furniture plus airfare losses . Horrible. I placed a complaint with corporate and have yet to get a response ! I've spent countless hours wasting my time with your customer service department james riggJames R.
You have a rude black manager here who is not a good forward facing customer service person. You have children working here racing around the parking lots at completely unsafe speeds. One of your employees left a truck running all night when I saw the truck was still running I temoved the keys and tossed them up front. Look at your cameras at this location then fire all these people and start over again. I own a warehouse around the corner and rent a lot however I will not use this location again until you reolve your personnel issues here.Robert B.
Le client n'a pas laissé de commentaire.MICHAELLINWOOD C.
Nicest Facility I have ever usedJEROLDSCOTT L.
Le client n'a pas laissé de commentaire.PHILLIP P.
Le client n'a pas laissé de commentaire.Dawanda D. | Expérience générale
Le client n'a pas laissé de commentaire.Laura Y. | Premières impressions
Le client n'a pas laissé de commentaire.robert J.
Le client n'a pas laissé de commentaire.Dakota m. | Expérience générale
Excellent customer service and very appreciative of the military discount provided to veterans 👏Marlon W. | Expérience générale
Thing are getting better, you moving towards excellent. The employee need to explain the new process when dropping off, when you pick up, I didn't know that process had changed.RYANN B.
The service here is always the best. The staff works very well together and even when the place is busy, they always seem to get things done quickly. I would highly recommend to all looking for a truck or trailer rental.KARENKAY R.
Keep providing great customer serviceBonita G.
Le client n'a pas laissé de commentaire.LARRYDEAN G.
Le client n'a pas laissé de commentaire.STANLEYLAWERY C.
Very smooth experience, the truck was nice and economical. Thanks Cody and Shae !JAWEDMOIN Z.
Le client n'a pas laissé de commentaire.Daniel O.
Le client n'a pas laissé de commentaire.Brian W. | Expérience générale
Bad customer service, did not listen customer's needs, gave a wrong truck (different size) than the one reserved. The condition of truck was dangerously bad; was terribly shaking in the highway. (bouncing up and down badly the entire truck while driving)Seung N.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.BISMILLAH I. | Expérience générale
Le client n'a pas laissé de commentaire.NOLANDAVIE M.
Le client n'a pas laissé de commentaire.MILDREDE S. | Expérience générale
Le client n'a pas laissé de commentaire.PAM H. | Premières impressions
Le client n'a pas laissé de commentaire.THOMAS AND PAM H.
Le client n'a pas laissé de commentaire.Brynetta W. | Expérience générale
Excellent service à la clientèleRAYMONDCHARLES S.
Le client n'a pas laissé de commentaire.THOMAS B.
Outstanding customer service and support field a walk in request. I believe it was the GM that took care of me and he did a great job of explaining everything to include the little gas refill guide.CARL F.
Le client n'a pas laissé de commentaire.GERALDCHARLES D.
Le client n'a pas laissé de commentaire.ROBERTVANCE B.
Le client n'a pas laissé de commentaire.Judy D.
Le client n'a pas laissé de commentaire.Stephen K. | Expérience générale
Le client n'a pas laissé de commentaire.Terrall E C. | Expérience générale
Le client n'a pas laissé de commentaire.John w. | Premières impressions
Le client n'a pas laissé de commentaire.ERICWAYNE W.
Le client n'a pas laissé de commentaire.JOELJERALD R.
Customer service went above and beyond to help me. Best U haul center I have ever dealt with!Andre S. | Premières impressions
Le client n'a pas laissé de commentaire.ROGERDAVID W.
Le client n'a pas laissé de commentaire.AAROND R.
Gentleman was very politeMark B. | Premières impressions
Le client n'a pas laissé de commentaire.John V.
Make it easier to get a uhaul replacement after an accident that was not my fault. I should not have to pay the insurance again since the accident was not my fault.Sheri D.
Large indoor storage is upstairs but there are no elevators or ramps to facilitate moving large furniture pieces. Staff said there were no options to get closer or work more efficiently. Loading bays were occupied by private vehicles and had to use regular parking to offload 15ft truck with no space to use truck ramp so items had to be carried. Staff had the car moved but had already started offload by then so were stuck with a less than ideal offload location. Sliding door would not open without constantly entering codes on two access panels due to office hours ending. Very frustrating with so many heavy items to manually carry into facility and upstairs. The stairs are the main reason for this being a frustrating experience and average rating as a result.Grant N. | Premières impressions
Le client n'a pas laissé de commentaire.JUANLUIS O.
Le client n'a pas laissé de commentaire.Kristy F. | Expérience générale
They have lied about the fuel amount now 4 times in a row.MARKSTANLEY S.
Le client n'a pas laissé de commentaire.Thomas B.
Le client n'a pas laissé de commentaire.Tim W. | Expérience générale
They were awesome and I was very happy with the experience. Awesome sauce!RICHARDSAMUEL G.
Great team there!ROBERTJOHN M.
First time ever using a storage unit, very impressed with Uhaul....It was very easy.Idonia O. | Expérience générale
This was my first time using U-Haul's shipping containers and it was a simple process. Staff was in contact through email or phone calls and was always pleasant and helpful. I had a great experience and I can't think of anything that needs to be improved upon.Julie G.
Le client n'a pas laissé de commentaire.JEFFREYLYNN M.
Le client n'a pas laissé de commentaire.DENNIS ROBERTJES H.
Le client n'a pas laissé de commentaire.RENAY H. | Premières impressions
I got sent a duplicate copy of my contract instead of my final bill.JENNIFERANN B.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.Jack M. | Expérience générale
Your staff are excellent at their jobs Friendly, very proficient and quick You need to give them faster equipment, they were constantly waiting for the equipmentROBERTALLEN R. | Premières impressions
Nothing As always I had a positive experience with Your company. Sometimes things don't go perfect but Your staff always fixes any problems. I am especially thankful to Your staff on this visit. This crew is a perfect example of how to treat their customers. They perform all their duties with respect, intelligence and Friendliness to the customer. As soon as My life slows down a bit, I plan on buying them lunch.ROBERTALLEN R.
Le client n'a pas laissé de commentaire.TERESA N. | Expérience générale
Le client n'a pas laissé de commentaire.Dannette S. | Expérience générale
Le client n'a pas laissé de commentaire.erika w. | Expérience générale
Very professional. I enjoyed working with the crew on Rt 17. They are the best.CYNTHIAEILEEN M.
Le client n'a pas laissé de commentaire.MICHAELANTHONY M.
Le client n'a pas laissé de commentaire.VERNETTADIANE B. | Premières impressions
Why in the world would you have multiple floors in your facility with no elevator. That might be the dumbest thing any company or organization has ever done since the Boston Red Sox traded Babe Ruth to the Yankees. I immediately pulled my contract with you all due to that reason. Most people have at least one item that is extremely heavy that they are storing and being told that they'd have to carry that item (or items) up a flight of stairs is completely unsatisfactory. Also, why do we HAVE to use your garbage circular locks? That is also very stupid. The lock I owned was ten times better than your pieces of junk, yet I was forced to buy a new one. If somebody manages to out-smart the rest of your security system and break into the facility, you're going to get sued no matter what… But probably even more so if somebody lost their property that was also "secured" by your trinket lock.Peter A W. | Expérience générale
Le client n'a pas laissé de commentaire.Charlotte R. | Expérience générale
Le client n'a pas laissé de commentaire.JESSICA BOYCE D.
Le client n'a pas laissé de commentaire.CHRISTOPHERBRYAN S.
Le client n'a pas laissé de commentaire.justin J.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.STEVEN F.
Very personable, and always willing to help. Thanks for everything!Steve N. | Expérience générale
Le client n'a pas laissé de commentaire.Christine L. | Expérience générale
Le client n'a pas laissé de commentaire.JOHNEDWARD S.
Le client n'a pas laissé de commentaire.Harold G.
Le client n'a pas laissé de commentaire.Patrick S.
Le client n'a pas laissé de commentaire.MARCUSBOYD Z.
I had to change my pick up location because the first location failed to leave the keys. This process set me back an hour.Anna H.
Le client n'a pas laissé de commentaire.DAWAYNE R.
Le client n'a pas laissé de commentaire.GERSONJONATHAN C.
Le client n'a pas laissé de commentaire.KATELYN F.
Le client n'a pas laissé de commentaire.ANDREWDAVID L.
Le client n'a pas laissé de commentaire.JAIMEREBECCA C.
Great experience. Facility very clean and well maintained.matthew w. | Premières impressions
Le client n'a pas laissé de commentaire.DAVID E.
It took me a long time to find the truck. It was not in front of the complex like the app said it would be. It was in the back in the dark. Otherwise, it was a good experienceRobert S.
Always a pleasure to rent from you guysDEXTERBARRON M.
Great experience; thanks!VICKI B. | Expérience générale
Le client n'a pas laissé de commentaire.Julia L.
I reserved a truck, but went to the wrong location, then found out that it wasn't available anyways. The rep there was able to get me into a truck despite it being the weekend, that was awesome!JOHNWILLIAM C.
Le client n'a pas laissé de commentaire.BRANDONSCOTT I.
Le client n'a pas laissé de commentaire.LORRIEANN D.
Le client n'a pas laissé de commentaire.Sandra A.
This Uhaul went above and beyond for me regarding uncontrollable events. Thank you very muchChristian H.
Unit is fine, however lack of an elevator for a second story storage unit is completely insane. I would never rent here again because of that issue.Breanna V. | Online Move In
Le client n'a pas laissé de commentaire.Hamayoun B.
Le client n'a pas laissé de commentaire.MICHEALTELEMACHU G.
I never was told I can return the truck and do my own check in got charged twice , disputed it with the manager! Promised to call me back and give me a refund in about an hour with an email as well , no such thing happened and now I have to call in the phone tomorrow and be on hold! SmhERIC F.
Le client n'a pas laissé de commentaire.Christy W. | Premières impressions
Le client n'a pas laissé de commentaire.Debra L.
Have more cargo vans available at U-haul locations in Stafford, VA.ADEHANIF M.
Le client n'a pas laissé de commentaire.Whitney M. | Premières impressions
Moises was amazingly helpful. He made my uhaul experience a very smooth transaction. My parents are gettig ready to move, so i will be referring them toWhitney M. | Expérience générale
I got a quote when I picked the truck up of less than 100 $. When I brought it back after traveling 16 miles, the total was 174 $. I was charged for a dolly I never used. ( Still sealed ) I was charged for a bag of blankets I never opened.SAMUELE C.
Muy eficientes y atentosGuadalupe B. | Premières impressions
Le client n'a pas laissé de commentaire.William F. | Premières impressions
All the Staff members were helpful and friendly. Entire facility was always spotless clean and our climate controlled storage space was always the perfect temperature. I will always used U-Haul to store our belongings.Charles S. | Expérience générale
One of the nest Uhaul experiences I've had. Staff is very professional and helpful.Sam P. | Premières impressions
Le client n'a pas laissé de commentaire.Dannette S. | Premières impressions
Le client n'a pas laissé de commentaire.Margaret S. | Expérience générale
I had an indoor upstairs unit. There needs to be an elevator which would make everything much more convenient and easier than having to use stairs!patti b. | Expérience générale
Le client n'a pas laissé de commentaire.william l. | Expérience générale
Le client n'a pas laissé de commentaire.TINA MARIE O. | Expérience générale
Le client n'a pas laissé de commentaire.Moises R. | Expérience générale
Le client n'a pas laissé de commentaire.deborah t. | Premières impressions
Le client n'a pas laissé de commentaire.Theresa C. | Expérience générale
Le client n'a pas laissé de commentaire.Zachary A. | Premières impressions
Le client n'a pas laissé de commentaire.Claudina T. | Expérience générale
Moises was extremely helpful, courteous, and knew the business. Excellent customer skills!Tom C. | Premières impressions
Our UHAUL rep, Shayla was awesome!Jesica W. | Premières impressions
I will probably want to rent a unit again in the fall or winter. It was cool being able to get all my wife's stuff out of my garage for a few months during winter so I could work on projects.Ryan G. | Expérience générale
Le client n'a pas laissé de commentaire.SARAH L. | Expérience générale
Le client n'a pas laissé de commentaire.shanon e. | Expérience générale
Quick and responsive serviceDavid l. | Expérience générale
Staff was friendly knowledgeable and they do recognize your concerns and deliver 100 % . Thank you guysVince C. | Premières impressions
Le client n'a pas laissé de commentaire.Patricia G. | Expérience générale
Thank you for being great!Carman C. | Expérience générale
My move out date was 01/16/2021. The staff is great and amazingly helpful.Tamaca G. | Expérience générale
It was a pleasure to work with this storage facility and use their rental trucks I will come back here for all my moving needs.Rene B. | Expérience générale
We have had 4- 26 foot units and the person who helped us through the entire time is Moises Romero. He was so helpful and courteous the entire time from April 2019 to Present. It is great to know someone who is kind and considerate when so much is going on. Definitely would use the U-Haul on International Drive again if needed. Thank you, the PetersonsJAMES P. | Expérience générale
I loved this place! Best place around! Very clean and the crew is so nice. If I ever have to get another storage, it would be here. I will recommend to everyone I know that needs a storage unit. If I could do 10 stars I would. Thank you U-Haul.brian c. | Expérience générale
Le client n'a pas laissé de commentaire.Michele S. | Expérience générale
Le client n'a pas laissé de commentaire.Germaine B. | Premières impressions
Le client n'a pas laissé de commentaire.Loubens L. | Premières impressions
Wow! What a lovely facility. Our associate was super nice and helpful and the facility was very clean! Love the access code feature. It was easy to access the units with parking right up to the front door. No dumb locks on the carts like at other storage units. Would definitely recommend.Courtney B. | Premières impressions
Le client n'a pas laissé de commentaire.TERESA N. | Premières impressions
This was a great storage experience. The staff was always friendly and helpful, the bathrooms are clean, well-lit and have supplies (TP, soap), I saw NO bugs after over a year. My one wish? That they had posted information about automobile storage at the site as well... I would have not sold my car when going overseas to do ministry in India! Thank you, Fredericksburg, VA U-Haul!Laura B. | Expérience générale
This is a top notch crew that takes pride in the location. It's clean, well maintained, and everyone is polite and professional. Moises especially goes out of his way to take really good care of all of their clients. If I ever need storage or moving help, this is where I will go. Thanks Moises! Keep up the great work and please give your crew our regards!ARTHUR M. | Expérience générale
Great customer service . Quick and efficient.THERESA b. | Premières impressions
Shay was really amazing! Very well informative and went above and beyond our expectations. Thanks Shay for a great experience!Carman C. | Premières impressions
Beginning to end it was a great experience. I had to change my storage unit, and after walking the facility, I made a joke about getting lost. The manager then, without being asked, gave me a unit very close to the entrance and making it impossible to get lost. All of the staff I encountered were extremely courteous. The facility was extremely clean. I left when I no longer needed a storage unit, but I would use this facility again without hesitation. 110 % recommended.Hannah B. | Expérience générale
Le client n'a pas laissé de commentaire.Isaac N. | Expérience générale
The staff is awesomecarolyn a. | Expérience générale
Le client n'a pas laissé de commentaire.Victor O. | Premières impressions
Great staff, very helpful. Storage has easy access, well lit and secure.naomi w. | Expérience générale
Le client n'a pas laissé de commentaire.Michael S. | Expérience générale
Le client n'a pas laissé de commentaire.Caitlin W. | Expérience générale
Le client n'a pas laissé de commentaire.Charles S. | Premières impressions
This facility is spotlessly clean and well maintained. The office staff are welcoming and professional and very helpful. This is a well run place which is a reflection of great management. We had to rent 2 different units and they put us as close together as possible. We have also rented UHAUL trucks from them and the price was very reasonable. I would recommend them without hesitation.jim s. | Expérience générale
Moises was extremely helpful and took the extra mile to show us how to do the lock after we already checked out.Lisa W. | Premières impressions
Cody helped me pick the best until for my things. He gave me several options for what I needed.Kimberly S. | Premières impressions
Le client n'a pas laissé de commentaire.Linda S. | Premières impressions
The owner and staff were fantastically supportive!James F. | Expérience générale
Le client n'a pas laissé de commentaire.Rachel S. | Expérience générale
Le client n'a pas laissé de commentaire.Carley G. | Expérience générale
Le client n'a pas laissé de commentaire.KENNETH MUTURI K. | Expérience générale
Moises, the GM took great care of me. He explained and demonstrated everything, pointed out the carts and answered all of my questions. He is a credit to your organization.ARTHUR M. | Premières impressions
Le client n'a pas laissé de commentaire.Darrin N. | Expérience générale
I had no idea there were stairs! Moving a whole house into 3 storage units upstairs was a nightmare.LAVONNE A. | Premières impressions
Really well designed and run facility.Alex F. | Premières impressions
The staff was wonderful the facility was convenient and easy to access.arthur j. | Expérience générale
Le client n'a pas laissé de commentaire.Bruno N. | Expérience générale
He was the bestJamel S. | Premières impressions
Received first month free, thank you so much, I needed this!naomi w. | Premières impressions
Excellent storage and customer service second to none. Outstanding facilitypriscilla b. | Expérience générale
Le client n'a pas laissé de commentaire.Amanda P. | Expérience générale
Le client n'a pas laissé de commentaire.john b. | Premières impressions
Outstanding facility and customer servicepriscilla b. | Premières impressions
Le client n'a pas laissé de commentaire.Deborah P. | Premières impressions
I have used U-Haul for many decades and this is the best-run and managed facility I have used. The General Manager (Moises) and staff are extremely professional, and the facility is immaculate.Kenneth S. | Premières impressions
Cody was great helping us and the place is wonderfully clean!! Exceeded our expectations in every way!!!Sara R. | Online Move In
The customer service was excellent. It was a very stressful time and your staff went above and beyond to help me. Thank you so much. I forgot his name but he was a godsend.Andrea B. | Premières impressions
Very convenient, personnel was excellent. Storage unit was great. Will use again if needed. Jim & Ann PetersonJAMES P. | Premières impressions
Le client n'a pas laissé de commentaire.Jeffrey F. | Premières impressions
General Manager Brad Hickey took care of my move-in prep requirements. He was efficient, proficient, professional and a pleasure to work with. All went extremely well.Douglas S. | Premières impressions
Staff is courteous and efficient. Very willing to make your moving experience as pleasant as possible.James G. | Premières impressions
we get the staff and service excellentangel f. | Premières impressions
Had to wait about 30 minutes for him to care for another customer.Gary L. | Premières impressions
Uhaul on 721 Memorial Road,Oklahoma City was very helpful throughout the loading process.They answered any questions I had about moving/driving. Bad experience in FredB, VA. Pls hire more people thereShawn A. | Premières impressions
My experience was outstanding. Everything was explained and great care was given that made my experience delightful. There was no hidden cost, information and/or disclaimers. Great!Sintrel D. | Premières impressions
We waited for 25 minutes for the customer service rep, when she got to the register she seemed to think it was funny and had us "do her a favor" and get the lock on our unit. It was unprofessionalAmy E. | Premières impressions
Excellent Service. Reyna and Alex go out of their way to help you with what you need.Christopher T. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.