I can't think of a single thing to approve upon. From the online reservation to dropping the vehicle off, every thing was so easy and pleasant. U-Haul is such a great service!KENNETH HAROLD K.
Customer Reviews for U-Haul Moving & Storage of Saginaw
Pour nous contacter
Saginaw, MI 48603
(Btwn Mccarty & Shattuck)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.SARAH J.
Le client n'a pas laissé de commentaire.STACEY MARIE S.
Le client n'a pas laissé de commentaire.DARYL LYNN S.
Le client n'a pas laissé de commentaire.gandhi B.
the staff was very friendly and knowledgeable. The check in and out was speedy.BILLY DAVID K.
Le client n'a pas laissé de commentaire.JAMES DARRELL B.
Le client n'a pas laissé de commentaire.CIRVEN DON M.
THE EMPLOYEES WEREN'T VERY HELPFUL AND A LITTLE RUDE.CHARLES C.
Very helpful and professionalDaniel B.
Great experienceCORETTA LAVET R.
Le client n'a pas laissé de commentaire.Heidi S.
Amazing is all I can say ðŸ¥°HERLINDA LEOCADI S.
Le client n'a pas laissé de commentaire.SIDNEY D.
Appreciate being able to walk in, get a truck and return so easily. Will definitely use again in the future.raquel C.
Le client n'a pas laissé de commentaire.ALESHA MYKEL J.
Wendy and the team at the Bay Road location in Saginaw, MI are fantastic. Each person was friendly and professional from pick-up to drop-off. A perfect experience that is highly recommended.DENNIS DAVID-SAM D.
Le client n'a pas laissé de commentaire.JOSEPH P.
Britt was a Gem and super helpful, not to mention a pleasure. I will defiantly come back because she's there.Joseph F.
Quite a bit of ice on the trailer, but I don't think that can be helped with the weather this time of year!SARAH ELIZABETH B.
Le client n'a pas laissé de commentaire.Rolan W.
Le client n'a pas laissé de commentaire.MATTHEW HOLMES M.
Le client n'a pas laissé de commentaire.JASON S.
Le client n'a pas laissé de commentaire.Craig A.
Le client n'a pas laissé de commentaire.DONNY F.
Great location and friendly staffRICHARD LEE S.
Customer Service was very unfriendly and abrasiveCHARLES DOUGLAS P.
I returned to this location after picking the truck up about 90 min. away. The guy who checked my return in was super helpful! Loved how there was a separate return bay that was covered. Will use them again!Elayne C.
seamless and maximally efficient operationROSS L.
Le client n'a pas laissé de commentaire.LAWRENCE W.
Le client n'a pas laissé de commentaire.Rachel A.
Location was understaffed but the staff present there were knowledgable, friendly, and helpful. On a more company-wide level, was not overly satisfied with the U-Box service. Box arrived 8 days late - the expected delivery date to shipping destination was changed twice but no one was able to confirm where the Box was located when I called for updates. When the U-Box did finally arrive, I was told it could be delivered to my home, but then later was told that delivery would not be possible to my address and ended up having to rent a pickup and trailer to tow the box to my home to unload. All-in-all it was a 4 week span from the date I packed up my U-Box until I was able to pick it up and unload it (Box shipped from OR to MI).KATHRYN LOWEN C.
All was greatPATRICK MICHAEL W.
Le client n'a pas laissé de commentaire.Shavanna J. | Expérience générale
Tracy Sequin at this location was AMAZING! Without her knowledge & care, our u- box rental would not have been possible. It would be beneficial if all other employees on site had knowledge of all available U-Haul services.sarah R.
Le client n'a pas laissé de commentaire.Cindy J.
Le client n'a pas laissé de commentaire.Penny F. | Premières impressions
So quick! Very efficient and polite!JEFFREY GENE J.
Service amicalBRENDA Y.
Le client n'a pas laissé de commentaire.JUDY ELLEN M.
Le client n'a pas laissé de commentaire.ASHLEY LYNN B.
Le client n'a pas laissé de commentaire.Sara H.
Le client n'a pas laissé de commentaire.DAVID S.
Le client n'a pas laissé de commentaire.MICHAEL RYAN K.
Le client n'a pas laissé de commentaire.AHMAD J R.
Excellent service à la clientèleKELVIN DURAND C.
The lady that was there I think it was Wendy, in the Saginaw bay rd ,was very nice and helpful, I appreciated her help tremendously, thank you again for your serviceOPHILIA G. | Premières impressions
Le client n'a pas laissé de commentaire.Angela P. | Premières impressions
Le client n'a pas laissé de commentaire.EUGENE LELAND R.
The van we rented smelled terrible like cigarettes and smoke. Was the first time our rental had been so yucky smelling and hard to be in but other than that always great service and vehicles!JACQUELINE K.
Would be nice to talk to a local agent vs a call centerSCOTT EDWARD M.
Le client n'a pas laissé de commentaire.JOHN ROBERT H.
Le client n'a pas laissé de commentaire.Michael C.
Wendy and Tracy were extremely helpful. Made the experience enjoyable!Wendy W. | Expérience générale
Le client n'a pas laissé de commentaire.CRAIG M.
Truck was old and not in good shapeWILLIAM ORVA C.
The customer service overall was great the people were very pleasant however the uhual i received had 2 roaches on there. luckily my clothes were all vacuum sealed when i noticed the roaches on the truck i had already had my tables and tv loaded up falling behind getting ready to take a 22 hour drive. I called customer service i spoke with 2 reps and was told an executive would call me and I would be compensated. Needless to say i never received that call and i was never compensatedâ€¦. I sprayed the truck down myself praying that there were no more in the truck especially driving paranoid thinking the roaches may get into my belonging and not having time to switch out trucks. Once i removed my belonging i sprayed the truck down with spray again so it wouldn't happen to the next customer â€¦. I was asked did i take pictures of the roach and i didn't the roach was moving so fast i was scared it would have gotten away. Again the workers overall were great friendly and professionalTYESHIA KEYON W.
Le client n'a pas laissé de commentaire.Kelley P.
Staff were amazing, and extremely helpful. Would have preferred options for larger storage units however, due to location of facility, it's understood on why that is not an option.Bonnie S. | Premières impressions
Le client n'a pas laissé de commentaire.DENNIS JAMES H.
Le client n'a pas laissé de commentaire.NICHOLAS M.
Le client n'a pas laissé de commentaire.Susan L.
Clean the inside of the trailerHAROLD T.
Le client n'a pas laissé de commentaire.JIM ALBERT L.
Le client n'a pas laissé de commentaire.darlene H.
Wendy who checked me in was wonderful.WILLIAM ORVA C.
Le client n'a pas laissé de commentaire.Jeffrey B.
The staff was rude and didn't not explain the process, as a first time renter I find this unacceptable. It felt as if the staff didn't care if you had any questions. Once we got through the paperwork, we went to hook up the trailer to my truck. The staff continued to be unfriendly and told my truck to trailer lights were not working and that I would not be allowed to leave the property with the trailer. I was on a strict moving timeline, so this caused me a lot of stress. I went to a have the lights checked, I was told that the truck to trailer lights on my truck were in working order that is confirmed with voltmeter. I proceeded to go back to U-Haul, were they plugged the lights in again and the lights still didn't work. They finally switched the cord on the trailer and the lights magically worked. I was beyond upset with the customer service and the professionalism, or I guess the lack there of. I would not go back to this U-Haul location, even if it was the last location on earth.MONTANA LYNN K.
Le client n'a pas laissé de commentaire.TONYA W.
Le client n'a pas laissé de commentaire.DIAMOND RANEE G.
Tire pressure was low when I Picked up the truck!!!!MICHAEL LEE G.
Wendy is the best! Professional and knowledgeable about everything Uhaul offers. She knew exactly what I needed when I didn't know. We had to reschedule twice, but each time she handled it both times. The actual day came and it was moderately busy. Wendy handled my order with perfection. I'll always use this store. This lady deserves a raise!!!LORNA MICHELE B.
Le client n'a pas laissé de commentaire.RALPH ALLEN S.
Le client n'a pas laissé de commentaire.James E.
Le client n'a pas laissé de commentaire.LEE H G.
Le client n'a pas laissé de commentaire.charlene R.
Le client n'a pas laissé de commentaire.JAMES OLLIE L.
Le client n'a pas laissé de commentaire.JUSTIN RICHARD B.
Le client n'a pas laissé de commentaire.SEAN MICHAEL M.
Le client n'a pas laissé de commentaire.MARK ANTHONY C.
Excellent service by entire staffVICTORIA ALANA H.
Wendy went the extra mile.GREGORY PAUL S.
Le client n'a pas laissé de commentaire.MARQUIETTA D.
Le client n'a pas laissé de commentaire.RHONDA M.
Le client n'a pas laissé de commentaire.KATHERINE LOUISE M.
Le client n'a pas laissé de commentaire.TRISHA MARIE G.
We were very happy with our storage unit while we were moving. Everyone was so helpful and prompt if we had any questions. I would use them again if the need comes up.chris c. | Expérience générale
Le client n'a pas laissé de commentaire.Liza W.
Le client n'a pas laissé de commentaire.DANIEL ERIC K.
Le client n'a pas laissé de commentaire.TERRANCE JOSEPH S.
Can not think of anything. Very nice kind and politeREGINA M.
Le client n'a pas laissé de commentaire.CAREY LYNN P.
6x12 covered trailer pulled very rough, even with load on, tie downs were kinda wimpyJERAMY MATTHEW D.
NOTHING SHOULD BE CHANGE VERY PROFESSIONAL STAFF. EVERYONE WAS KIND AND HELPFUL WITH MY QUESTIONS AND CONCERNS.DONNA S.
Le client n'a pas laissé de commentaire.RANDY LEONARD T.
Le client n'a pas laissé de commentaire.JOSHUA L D.
Love the Bay Road storeDUSTIN JOSEPH P.
Le client n'a pas laissé de commentaire.GERALD DEAN B.
Le client n'a pas laissé de commentaire.DIANNE Z.
Fantastic service. Friendly team. The store was very busy and yet the crew there remained friendly and provided great service.MICHAEL LEONARD W.
Le client n'a pas laissé de commentaire.todd B.
Make the on line returns betterMAMIE DIANE A.
Le client n'a pas laissé de commentaire.James N.
Le client n'a pas laissé de commentaire.ROBERT MARK R.
Very helpful ladies. Even helped me fix a fuse before I left. Thank you!!MATTHEW THOMAS M.
Le client n'a pas laissé de commentaire.Melani E.
Le client n'a pas laissé de commentaire.Seth M.
I was not told that the 24 hour access was untrue. It is only extended hours which no sign even explained what that meant. I need the exact times. This resulted to me getting locked out of the building while I was still unloading and had to take an extra day to unload and drive 5 hours. This entire experience was garbage and has cost me 400 bucks and U-Haul thinks they are going to charge me for miles but I will not or I will get my 400 I am owed. Will never move with U-haul ever again.Benjamin M. | Online Move In
Very helpful! Pleased!Barbara R. | Premières impressions
Friendly, energetic and HELPFUL staff here! The storage facility itself is very very clean inside, and the security appears excellent.Wes S. | Premières impressions
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
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